170 Workforce Jobs - Page 7

We are currently seeking a proficient Workforce Management (WFM) Team Leader for the healthcare domain who thrives on meticulous data analysis, schedule preparation, and capacity planning. If you possess a passion for analytics, a sharp eye for detail, and at least 1 year of leadership experience in workforce management, we invite you to apply and be a part of our dynamic team dedicated to making a positive impact in healthcare CX and people?s lives. Job Description Key responsibilities of the WFM Team Leader in Kolkata include: Analyze data and information to develop schedules, plans, and forecasts for workforce management. Create capacity plans aligned with business goals to drive manufact...

Timing: 9:00 AM to 6:00 PM IST Qualification: Bachelors Knowledge of HR Workforce Administration process. Employee eligibility requirements, understanding of HR process and tools. Knowledge of Personal Employee Data Services, Policies and Tools Required Candidate profile Knowledge of Time & Attendance Leave Administration, Data management tools, and Pay practices.

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech, The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States, It starte...

Apply Now Job Title WFM Manager Job Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations, Role And Key Responsibilities The Manager Workforce Management is responsible for managing a team to develop accurate and timely forecasts, capacity plans, schedules, pre-day schedule management, intraday management, and post-day performance analysis in a multi-site/skill environment This position is responsible for the execution of workforce strategy,...

Job Title:Manager RTAJob DescriptionConcentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations Role & Key Responsibilities Excellent experience in Workforce Management and be able to deliver optimum performance Supervise, monitor and manages activities to support service level agreements Conducts root cause analysis of SLA deviations, action plan development & resolution and mitigation plans Clearly communicate dependencies and manage/track expectations Ensu...

5+ years experience required on Kronos Configure and implement Kronos solutions (e.g., Workforce Central, Dimensions) Identify and understand client requirements for workforce management solutions

We are #hiring. Know anyone who might be interested? #Hiring for Top MNC Role: HR Manager Experience: 5 to 12 Years Location: chennai Job Description Requirement: Academic Qualification : MBA preferred Preferred Experience and Competencies required : 5 - 12 years of experience in India HR domain. Knowledge of India process and system, starting from Hire to Retire cycle Knowledge to follow policies and procedures, advice on tax Exposure in forming Global Capability Center Take ownership to validate and approve HR, Recruitment, Workforce Admin, Payroll, Tax etc. Complete Hire to Retire cycle Ability to audit and provide reports timely Process-specific Responsibilities Experience in India HR ar...

HCM Functional consultant Experience implementing ERP Applications in the area of HCM Workforce Compensation, Payroll, Time and Labor, Time and Attendance (any 3 modules) 10+ years of Experience Solid Experience with data conversions, integrations with Oracle Fusion using FBDI, Open Interfaces, REST APIs. Experience with building custom extensions to Oracle Fusion ERP utilizing Personalizations, Fusion Sandboxs, Oracle PaaS/IaaS services. Expertise in one or more of the key HCM business flows including Workforce Compensation and Payroll Services, Time and Labor, Workforce Management Time and Attendance solutions. Demonstrated ability to use discretion, make sound decisions, and maintain conf...

Job Title : Manager Workforce Management (WFM) Location : Bangalore / Pune, India Experience : 9 to 14 years Employment Type : Full-Time Job Overview: As the Manager – Workforce Management (WFM) , you will leverage your expertise in WFM solutions, specifically UKG Kronos , to provide high-impact assessments, advisory services, and implementation support to our clients. You will be responsible for managing client relationships, delivering key WFM solutions, and leading a team across multiple projects. This role requires a deep understanding of workforce management processes, technology implementation, and client needs. Key Responsibilities: Client Engagement : Lead client-facing discussions, ...

Key Responsibilities Reporting Develop and maintain regular WFM reports to provide insights into key performance indicators (KPIs), including adherence, occupancy, and service levels. Analyze data to identify trends, patterns, and areas for improvement. Prepare ad-hoc reports as requested by management. Ensure accuracy and timeliness of all reports distributed to stakeholders. Collaborate with other departments to gather data and ensure comprehensive reporting. Staffing Manage the scheduling process to ensure optimal staffing levels and meet business needs. Monitor real-time staffing levels and make adjustments as necessary. Forecast staffing needs based on historical data and anticipated ca...

We are Hiring for our WFM Team Designation 1 : Process Manager WFM MIS India- Chandigarh Shift Timings - Flexible (24*7) 5 Days working - (Rotational Week Offs) Specialism : WFM MIS in BPO Minimum Exp - 7 Year Experience in WFM MIS (ONLY BPO WFM profile will be considered) WFM Role: - Interaction with Techs in the field to provide them with real-time support - Checking status of services on account in diagnostic tools - Good Knowledge of agent scheduling and on floor staffing activity planning - Should be able to coordinate with operations Managers and Leads - Communicate effectively and close looping with the client in case of observations - Updating status in internal as well as client too...

Urgent hiring for one of CMMi5 client for Kronos Technical. Exp: 3-9 Yrs Mode: Hybrid Job Description: Kronos technical 6 years of experience in Kronos WorkForce Central v7 x v8 x Strong hands on experience in Configuration and Customization of WFC building blocks WIM Workforce Integration Manager Must have strong hands on experience in Workforce Attendance configurations and their related system settings Must have worked on and maintained Kronos Pay Policies building blocks Accrual building blocks and Activity setup Must know Employment terms Employee self service Org Setup Basic and Advanced Scheduler and Common setup Must have the ability to configure Workforce Device Manager building blo...

Job Description: As bp transitions to an integrated energy company, we must adapt to a changing world and maintain competitive performance. bps customers & products (C&P) business area is setting up a business and technology centre (BTC) in Pune, India. This will support the delivery of an enhanced customer experience and drive innovation by building global capabilities at scale, using technology, and developing deep expertise. The BTC will be a core and connected part of our business, bringing together colleagues who report into their respective part of C&P, working together with other functions across bp. This is an exciting time to join bp and the customers & products BTC! Role Overview :...

Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.

We are hiring 6 RTA / WFM Associates for our company on an urgent basis. Work From Office US Process / NIGHT SHIFT WFM / RTA Associate General Job Responsibilities: The Workforce Specialist will be responsible for staffing, scheduling and reporting performance for the call center. This team is tasked with ensuring that business goals are met, while maintaining an environment where our entire company can balance business needs with their lives outside of work. Job Duties: Create and monitor agent schedules. Provide real-time scheduling and call flow support. Monitor real-time volume and respond to spikes in list or call volumes in relation to staffing levels, average customer wait time, and c...

Urgent Hiring Roles and responsibilities The MC- IT Advisory EPM team are seeking Consultants (Oracle Hyperion Planning Specialist) to join the growing EPM practice. We are looking for an experienced consulting professional who has a broad understanding of the solutions, industry best practices and multiple business processes within the EPM space. The role would require: Ability to work independently as well as in a Collaborative team environment. Perform varied and complex duties and tasks that need independent judgment in order to implement Oracle EPM products and technology to meet customer needs. Expertise to deliver functional and technical solutions on moderate to complex customer enga...

Role - Workforce Management | MIS | RTA Skills - WFM | Service now | MIS | Real time Analyst Min 2 years Notice - Immediate to 30 Days Pune | WFO | 5 Days working 2 days Rotational off 9116324602 | teena.ghrs@gmail.com

Description: GlobalLogic is seeking a motivated and experienced Team Lead to oversee daily operations, guide team members, and ensure the successful delivery of projects and tasks. The ideal candidate will possess strong leadership skills, excellent communication, and a results-oriented approach. Requirements: Workforce & Capacity Management Monitor capacity, capacity forecasts, and resource utilization across projects Support demand-supply alignment by ensuring workforce availability meets operational targets. Collaborate with cross-functional teams to anticipate sourcing and task allocation needs. Operational Excellence Drive process optimization and reduce operational inefficiencies. Trac...

Job Purpose Effectively driving sales through efficient department operations, customer service delivery, motivation and retention of store personnel and adherence to company norms. Education Qualifications Graduation/ Post Graduation Key Responsibilities Align departmental sales plans and quotas with business objectives, ensuring gross margin, stock on hand, brand mix, and discounts are managed as per strategy. Maintain operational consistency across stores, including merchandise, billing, demos, and inventory, through systematic reviews. Address field requirements with well-thought-out solutions to consistently meet department targets. Ensure the right product and merchandise mix, driving ...

Urgently hiring WFM / RTA Specialist US Process / NIGHT SHIFT WORK FROM OFFICE Location : KOLKATA WFM Associate General Job Responsibilities: The Workforce Specialist will be responsible for staffing, scheduling and reporting performance for the call center. This team is tasked with ensuring that business goals are met, while maintaining an environment where our entire company can balance business needs with their lives outside of work.Job Duties: Create and monitor agent schedules. Provide real-time scheduling and call flow support. Monitor real-time volume and respond to spikes in list or call volumes in relation to staffing levels, average customer wait time, and call abandon percentages....