170 Workforce Jobs - Page 2

Hiring for WFM RTA hyderabad /Pune Immediate joiners Skills-WFM/RTA/Scheduling/Capacity planning/Real time analyst/Rostering Ctc - 7 LPA Night shifts Work from office Graduation mandatory 5 days working 2 way cabs Contact - 9509529566neha

Hiring for WFM role hyderabad /Pune Immediate joiners Skills-WFM/RTA/Scheduling/Capacity planning/Real time analyst/Rostering Ctc - 7 LPA Night shifts Work from office Graduation mandatory 5 days working 2 way cabs Contact - 9509529566neha

Job Brief : Should have over 3 years of WFM experience in a Contact Center Environmentas an Intraday Analyst or at least 1 year of experience in supervisory position ina WFM team. This is a client facing role which requires the candidate tofrequently interact with US based clients and present WFM related site-levelperformance. The position requires 100% in-office presence and the work hourswould be during India night shifts. Effectively coordinating with all stakeholdersin order to plan & deliver effective schedules for Voice and Non-Voice business.Manages changes to scheduling to ensure adequate daily resource coverage.Maintain business outage/Downtime tracker. Monitor attendance and schedu...

Roles and Responsibilities Would act as the first point of contact for all service-related escalations occurring on account of issues such as call routing, technical outage, unscheduled absences, unscheduled breaks, forecast deviations etc Would constantly monitor, track, document and communicate real time floor activities in terms of adherence to plan and process defined Would be responsible for sending Intraday reporting (Hourly Interval Reports, Productivity Reports) Will have to manage client & stakeholder requirements Knowledge of trends and total demand and providing relevant inputs to WFM leadership, Client, and Ops Leadership Assist in detailing and documenting performance impacts to...

Resourcing Labour contractors, from various states for civil and mechanical works, also well versed in, Administration, Maintaining Documents/records conforming to ISO standards. Mobilizing Steel, Shuttering, Scaffolder finishing contractors.

*Only Punjabi speaking candidates are considered Own regional SaaS growth across 25+ regions (remote). Lead ~100 sales agents via city leads; drive paid adds, CAC, activation (48h) & retention. 6–12 yrs multi-city SMB/SaaS. Apply: hr@zuvy.store Required Candidate profile Regional Sales, SaaS, SMB/Kirana, City Launch, Field Ops, Team Management (100+), GTM Playbooks, CAC/Payback, CRM (Zoho/HubSpot/SFDC), WhatsApp CRM, Collections, Retention, Reseller/Partner Network. Perks and benefits Performance Incentives, Bonus, Travel Exp, e-tools

This position is responsible for the solution design and development of EPM Cloud Applications (Primarily Planning & Budgeting) and integrations. This position will collaborate with various technical experts within our organization to implement technologies within our Enterprise Performance Management (EPM) system. This position will provide best-fit architectural solutions for new initiatives; assist in defining scope and sizing of work; and anchor Proof of Concept developments. This position will provide solution architecture for the business problem, platform integration with third party services, designing and developing complex features for clients' business needs. Principal Duties and ...

EPM Architect (SPC - Planning): This position is responsible for the solution design and development of EPM Cloud Applications (Primarily Planning & Budgeting) and integrations This position will collaborate with various technical experts within our organization to implement technologies within our Enterprise Performance Management (EPM) system This position will provide best-fit architectural solutions for new initiatives; assist in defining scope and sizing of work; and anchor Proof of Concept developments This position will provide solution architecture for the business problem, platform integration with third party services, designing and developing complex features for clients' business...

EY- Assurance Senior Associate– Experience Management As part of our EY-Assurance Team, you will be working to ensure effective resource scheduling on scheduling tools, considering resource management guidelines, processes and protocols. The opportunity We’re looking for candidates who can work with us as Experience Management (EM) POC for assigned SET(s)/industry/sector teams to ensure timely execution of resource scheduling activities and deliver highest quality scheduling support while meeting deployment timelines. Your key responsibilities Work as subject matter expert on resource management concepts and scheduling tools for the assigned SET(s)/industry/sector teams Work with GDS Service...

Responsibilities: * Manage Siebel workflows and workforce with expertise in CRM management. * Implement Siebel EAI solutions using Siebel CRM and PRM tools.

Key Responsibilities: Receive and execute requests including reporting relationship changes, and position data updates. Maintain SuccessFactors system configuration in the areas of profit centers, departments, locations, company codes, business units, ops groups, sub ops groups, and job codes. Generate position data reports and analyzes data to ensure accuracy related to workflows, incentives, and/or pay data. Consults with field HR, Lines of Business stakeholders, HR Technology and Payroll to troubleshoot and resolve complex payroll replication errors in SuccessFactors. Participate in projects and department initiatives to implement process improvements. Monitor and manage case resolution w...

EPM Architect (SPC - Planning): EPM Cloud Applications (Primarily Planning & Budgeting) EPM Architect (SPC - Planning): This position is responsible for the solution design and development of EPM Cloud Applications (Primarily Planning & Budgeting) and integrations. This position will collaborate with various technical experts within our organization to implement technologies within our Enterprise Performance Management (EPM) system. This position will provide best-fit architectural solutions for new initiatives; assist in defining scope and sizing of work; and anchor Proof of Concept developments. This position will provide solution architecture for the business problem, platform integration...

Role & responsibilities Job Title: Plant HR Head Location: Wada, Maharashtra 1) Human Resource Management: • Develop and implement plant-specific HR strategies aligned with corporate HR policies and business objectives. • Manpower planning, recruitment, onboarding, and deployment of plant personnel (blue- collar and white-collar). Design and drive employee engagement initiatives & Rewards & recognition programs for blue-collar workforc e to improve morale, productivity, and retention. • Performance Management: Facilitate the PMS cycle and ensure alignment with KRAs. • Training & Development: Identify skill gaps and coordinate technical and behavioural training interventions. Define, plan, de...

Workforce Management Analyst Job Summary The Workforce Management (WFM) Analyst for Inbound Operations is responsible for ensuring that staffing levels and schedules align with forecasted call volumes to achieve service level and productivity targets. The role focuses on forecasting, scheduling, real-time monitoring, and performance reporting for inbound queues. Key Responsibilities Forecasting & Capacity Planning Analyse historical call data, trends, and business drivers to forecast inbound call volumes and staffing needs. Build short-term, mid-term, and long-term capacity plans based on business growth and seasonal trends. ¢ Maintain and update headcount plans in coordination with Operatio...

We are seeking an experienced HR director with outstanding people skills to manage our personnel and ensure that our human resources programs and initiatives are effective, efficient, and aligned to overall business objectives. Duties for the HR director will include supervising HR personnel, dealing with employee grievances and disputes, supporting employee development, enhancing job satisfaction, designing onboarding procedures, implementing HR strategies that support business objectives, forecasting staffing needs, mitigating risk, structuring benefit packages, maintaining employee records, managing budgets, designing accountability mechanisms, and overseeing overall employment needs. The...

EY- Assurance Staff Experience Management As part of our EY-Assurance Team, you will be working to ensure effective resource scheduling on scheduling tools, considering resource management guidelines, processes and protocols. The opportunity We’re looking for candidates with knowledge and capability in terms of managing resources / manpower using different resource management and deployment tools within EY GDS Assurance. Your key responsibilities Timely updation of resource schedules on scheduling tools (ARMS/Retain) Timely review and resolution of scheduling conflicts. Proactive review of resource availability /resource requirements. Mailbox management and fulfilling the scheduling requests...

EY- Assurance Staff – Experience Management As part of our EY-Assurance Team, you will be working to ensure effective resource scheduling on scheduling tools, considering resource management guidelines, processes and protocols. The opportunity We’re looking for candidates with knowledge and capability in terms of managing resources / manpower using different resource management and deployment tools within EY GDS Assurance. Your key responsibilities Timely updation of resource schedules on scheduling tools (ARMS/Retain) Timely review and resolution of scheduling conflicts. Proactive review of resource availability /resource requirements. Mailbox management and fulfilling the scheduling reques...

Job Summary: We are seeking an experienced Okta CIAM Engineer to design, implement, and manage customer identity and access management (CIAM) solutions using Okta. The ideal candidate will have hands-on experience in integrating Okta CIAM with various applications, ensuring secure, seamless, and scalable authentication and authorization processes for external users. Key Responsibilities: Design, configure, and deploy Okta Customer Identity and Access Management (CIAM) solutions. Implement and manage SSO (Single Sign-On), MFA (Multi-Factor Authentication) , and user lifecycle management for customer-facing applications. Develop and maintain custom identity workflows , leveraging Okta APIs, SD...

Role & responsibilities Operate under minimal supervision as an individual contributor Assist team leadership with work assignments, as assigned Train junior consultants in various areas of workforce management Facilitate workshops to identify requirements, documenting the requirements and developing prototypes to use to confirm requirements back to the customer Configure and implement complex workforce management solutions Develop high-level skills with Kronos workforce management modules Deliver presentations and communicate effectively at all levels within the Customer and Kronos organization Works closely with the Project Managers to complete tasks delegated by the Project Managers in su...

This position is responsible for the solution design and development of EPM Cloud Applications (Primarily Planning & Budgeting) and integrations. This position will collaborate with various technical experts within our organization to implement technologies within our Enterprise Performance Management (EPM) system. This position will provide best-fit architectural solutions for new initiatives; assist in defining scope and sizing of work; and anchor Proof of Concept developments. This position will provide solution architecture for the business problem, platform integration with third party services, designing and developing complex features for clients' business needs. Principal Duties and ...

This position is responsible for the solution design and development of EPM Cloud Applications (Primarily Planning & Budgeting) and integrations. This position will collaborate with various technical experts within our organization to implement technologies within our Enterprise Performance Management (EPM) system. This position will provide best-fit architectural solutions for new initiatives; assist in defining scope and sizing of work; and anchor Proof of Concept developments. This position will provide solution architecture for the business problem, platform integration with third party services, designing and developing complex features for clients' business needs. Principal Duties and ...

Your work profile As a Consultant in our Organization Transformation Team youll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations: - Create and deliver high-quality Learning materials including ILTs, WBTs, digital learning products, performance support tools, application simulations, explainer videos, game-based learning, etc. that are tailored to project briefs and requirements basis the agreed timeline. Manage one or multiple Learning projects or deliverables to a business-ready standard, with limited oversight. Being an excellent communicator and actively participating in discussions with the team or directly with the ...

Oversees and has full responsibility over all operational support aspects of the contact center. Must facilitate and monitor all workforce planning issues, including staffing, scheduling and forecasting systems, and policy and procedure. May monitor the implementation and execution of all training programs across the contact center. Oversees all aspects of contact center quality issues and support systems implementation and management. May be responsible for multiple contact centers. Experienced Specialist in one specialized discipline as well as having a thorough understanding of related disciplines. Will most often be a driving force behind the development of new solutions for programs, co...

EPM Architect (SPC - Planning): This position is responsible for the solution design and development of EPM Cloud Applications (Primarily Planning & Budgeting) and integrations This position will collaborate with various technical experts within our organization to implement technologies within our Enterprise Performance Management (EPM) system This position will provide best-fit architectural solutions for new initiatives; assist in defining scope and sizing of work; and anchor Proof of Concept developments This position will provide solution architecture for the business problem, platform integration with third party services, designing and developing complex features for clients' business...

Deploy and release to production environment Final hand off to global support Upgrading existing UKG customers from lower version, The Engineers is responsible for creating solutions for different US based clients to meet their interfacing requirements with UKG products in their environment. The interfacing requirements could be creating different kind of output files using Dell Boomi, Activiti Workflows, BIRT Reporting Outputs. The Consultant should have in-depth knowledge of the WFM concepts and some knowledge of related tools which will assist in creating these customized solutions. The successful candidate will utilize the defined implementation process to meet the established implementa...