2.0 - 6.0 years

4 - 8 Lacs

Mohali, Punjab, India

On-site

Job description 8+ years of WFM experience Will lead a team of WFM Planners who will maximize the use of manpower resources by forecasting the volume of transactions -- calls, messages or emails -- and scheduling the correct number of teammates to handle expected volume of transactions. Will use your expertise in forecasting and budgeting, staff scheduling, employee performance management, compliance, time and attendance and vacation leave planning - to improve employee productivity, enhance labor planning, lower operations costs, and drive efficient time and attendance tracking for better customer service levels. As a Workforce Manager, you will coordinate with key stakeholders to provide relevant data to be used in business cases. Along with this, you will be in charge of maintaining a roster of staff with accurate employee details that includes availability, preferences and skills.

Posted 2 weeks ago

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WFM Manager Taskus

2.0 - 6.0 years

4 - 8 Lacs

Navi Mumbai, Maharashtra, India

On-site

Posted 2 weeks ago

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WFM Manager Taskus

2.0 - 6.0 years

4 - 8 Lacs

Gurugram

Work from Office

8+ years of WFM experience Will lead a team of WFM Planners who will maximize the use of manpower resources by forecasting the volume of transactions -- calls, messages or emails -- and scheduling the correct number of teammates to handle expected volume of transactions. Will use your expertise in forecasting and budgeting, staff scheduling, employee performance management, compliance, time and attendance and vacation leave planning - to improve employee productivity, enhance labor planning, lower operations costs, and drive efficient time and attendance tracking for better customer service levels. As a Workforce Manager, you will coordinate with key stakeholders to provide relevant data to be used in business cases. Along with this, you will be in charge of maintaining a roster of staff with accurate employee details that includes availability, preferences and skills. Location : - Navi Mumbai,Gurugram,Indore,Mohali

Posted 1 month ago

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WFM Manager Taskus

2.0 - 6.0 years

4 - 8 Lacs

Navi Mumbai

Work from Office

Posted 1 month ago

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