16 Workforce Forecasting Jobs

As the Head of Talent Acquisition at Consolidated, your role is crucial in driving the hiring strategy to attract top talent and support the organization's growth ambitions. You will be responsible for overseeing recruitment processes, employer branding initiatives, and workforce planning across multiple business verticals. Your key responsibilities include: - **Talent Strategy:** Develop and execute a talent acquisition strategy aligned with business expansion and workforce needs. - **Sourcing & Recruitment:** Lead end-to-end recruitment processes from workforce planning to onboarding. - **Executive Hiring:** Source senior corporate candidates through personal networks and headhunting. - **...

Designation: Head Talent Acquisition Reporting To: Head of HR Location: Coimbatore (Head Office) | Travel to Regional Offices (Bangalore, Mumbai, Chennai, Kerala) About Consolidated: Consolidated is a diversified Consumer Electronics, IT Infra and Value Added Services company having the Business Verticals of Retail, Service, B2B and Wellness of Top leading Brands with its significant presence across South India. The company is a valued Apple Partner with a significant presence across South & West, under the iPlanet Apple Premium Reseller store format and the Planet Care, Premium Service Provider. Consolidated is an Authorised Partner for Apple products for Enterprise and Education. Also, par...

Workforce Management Analyst (Workforce Management Analyst) Industry: Business Process Outsourcing (BPO) / Contact Center Operations. We operate in workforce optimisation, capacity planning, and contact-centre performance analytics for large-scale service delivery across India. About The Opportunity We are hiring a Workforce Management Analyst to join a hybrid team supporting pan-India contact centre operations. You will drive forecasting, scheduling, real-time adherence, and performance reporting to ensure service levels, shrinkage control, and optimal staffing across multiple campaigns. Role & Responsibilities Build and maintain accurate short-, medium-, and long-term forecasts using histo...

8+ years of WFM experience Will lead a team of WFM Planners who will maximize the use of manpower resources by forecasting the volume of transactions -- calls, messages or emails -- and scheduling the correct number of teammates to handle expected volume of transactions. Will use your expertise in forecasting and budgeting, staff scheduling, employee performance management, compliance, time and attendance and vacation leave planning - to improve employee productivity, enhance labor planning, lower operations costs, and drive efficient time and attendance tracking for better customer service levels. As a Workforce Manager, you will coordinate with key stakeholders to provide relevant data to ...

8+ years of WFM experience Will lead a team of WFM Planners who will maximize the use of manpower resources by forecasting the volume of transactions -- calls, messages or emails -- and scheduling the correct number of teammates to handle expected volume of transactions. Will use your expertise in forecasting and budgeting, staff scheduling, employee performance management, compliance, time and attendance and vacation leave planning - to improve employee productivity, enhance labor planning, lower operations costs, and drive efficient time and attendance tracking for better customer service levels. As a Workforce Manager, you will coordinate with key stakeholders to provide relevant data to ...

As the Head of Talent Acquisition, your primary role is to develop and execute the talent acquisition strategy to support business expansion and workforce needs. You will lead the end-to-end recruitment cycle, from workforce planning and sourcing to selection and onboarding. Your responsibilities will also include: - Sourcing candidates for senior corporate positions through personal networks, industry connects, and targeted headhunting to ensure access to top-tier leadership talent. - Building and maintaining a proactive pipeline of qualified candidates for current and future organizational needs, ensuring readiness for critical roles. - Strengthening employer brand value proposition throug...

Job Summary: This position is responsible for the operation of a department. An individual in this position will be expected to perform additional job-related responsibilities and duties as assigned and/or necessary. About Team: We are a one-stop shop for all mission-critical services that are both high-quality and low-cost. Our team is responsible for a variety of priorities, including solving complex problems for all of our stakeholders across the board by providing world-class services such as Source to Contract, Procure to Pay for Goods Not for Resale, Business Intelligence; Robotic Process Automation, Networking, and Pre; Post Payment Audits. The Walmart Contact Center specializes in pr...

8+ years of WFM experience Will lead a team of WFM Planners who will maximize the use of manpower resources by forecasting the volume of transactions -- calls, messages or emails -- and scheduling the correct number of teammates to handle expected volume of transactions. Will use your expertise in forecasting and budgeting, staff scheduling, employee performance management, compliance, time and attendance and vacation leave planning - to improve employee productivity, enhance labor planning, lower operations costs, and drive efficient time and attendance tracking for better customer service levels. As a Workforce Manager, you will coordinate with key stakeholders to provide relevant data to ...

Workforce Management (WFM) Capacity Planning & Forecasting | Bangalore | CL-9 (7+ Yrs) / CL-10 (5+ Yrs) | Up to 15 LPA Job Description Workforce Management (WFM) Specialist / SME We are hiring experienced Workforce Management (WFM) professionals specializing in capacity planning and forecasting for Contact Center, Service, Sales, or Retail operations environments . The role requires expertise in WFM systems, forecasting models, and workforce metrics , ensuring efficient resource allocation and operational excellence. Key Responsibilities: Develop, implement, and maintain capacity planning and forecasting models . Analyze historical data and trends to predict future workforce requirements. Wo...

Develop, implement, and maintain capacity planning and forecasting models. Analyze historical data and trends to predict future workforce requirements. Work with stakeholders to optimize staffing, scheduling, and workload distribution. Required Candidate profile Utilize WFM systems tools to generate reports and ensure alignment with business goals Ensure accuracy in workforce planning to meet SLAs and operational KPIs Contribute as an individual contributor Perks and benefits Perks and Benefits

As a Workforce Management Specialist at Avalara, reporting to the Sr. Manager and based in the Pune office, you will play a crucial role in overseeing workforce planning, real-time monitoring, and performance optimization utilizing the WFM tool. Your experience in forecasting, scheduling, and analytics will be instrumental in ensuring efficient staffing and achieving service level targets. Your responsibilities in this role will include: - Workforce Planning & Scheduling: Develop, manage, and optimize schedules through the WFM tool, ensuring appropriate staffing levels to meet business demands. Adjust schedules based on changing forecasts and operational requirements. - Real-Time Monitoring ...

You will be working with a Mid-sized global IT Services firm as a Resource Management Leader. This role, based in Bangalore or Pune, will involve leading activities related to workforce planning, capacity management, resource utilization, and talent deployment to ensure efficient project execution and drive business growth. You will collaborate with leadership to align talent strategies with business needs, while also focusing on driving automation and data-driven decision-making. This is a global role within a mid-sized IT services company that is rapidly scaling up. Your key responsibilities will include strategizing and leading workforce planning, capacity management, and talent deploymen...

Job description 8+ years of WFM experience Will lead a team of WFM Planners who will maximize the use of manpower resources by forecasting the volume of transactions -- calls, messages or emails -- and scheduling the correct number of teammates to handle expected volume of transactions. Will use your expertise in forecasting and budgeting, staff scheduling, employee performance management, compliance, time and attendance and vacation leave planning - to improve employee productivity, enhance labor planning, lower operations costs, and drive efficient time and attendance tracking for better customer service levels. As a Workforce Manager, you will coordinate with key stakeholders to provide r...

Job description 8+ years of WFM experience Will lead a team of WFM Planners who will maximize the use of manpower resources by forecasting the volume of transactions -- calls, messages or emails -- and scheduling the correct number of teammates to handle expected volume of transactions. Will use your expertise in forecasting and budgeting, staff scheduling, employee performance management, compliance, time and attendance and vacation leave planning - to improve employee productivity, enhance labor planning, lower operations costs, and drive efficient time and attendance tracking for better customer service levels. As a Workforce Manager, you will coordinate with key stakeholders to provide r...

8+ years of WFM experience Will lead a team of WFM Planners who will maximize the use of manpower resources by forecasting the volume of transactions -- calls, messages or emails -- and scheduling the correct number of teammates to handle expected volume of transactions. Will use your expertise in forecasting and budgeting, staff scheduling, employee performance management, compliance, time and attendance and vacation leave planning - to improve employee productivity, enhance labor planning, lower operations costs, and drive efficient time and attendance tracking for better customer service levels. As a Workforce Manager, you will coordinate with key stakeholders to provide relevant data to ...

8+ years of WFM experience Will lead a team of WFM Planners who will maximize the use of manpower resources by forecasting the volume of transactions -- calls, messages or emails -- and scheduling the correct number of teammates to handle expected volume of transactions. Will use your expertise in forecasting and budgeting, staff scheduling, employee performance management, compliance, time and attendance and vacation leave planning - to improve employee productivity, enhance labor planning, lower operations costs, and drive efficient time and attendance tracking for better customer service levels. As a Workforce Manager, you will coordinate with key stakeholders to provide relevant data to ...