9 Workforce Forecasting Jobs

8+ years of WFM experience Will lead a team of WFM Planners who will maximize the use of manpower resources by forecasting the volume of transactions -- calls, messages or emails -- and scheduling the correct number of teammates to handle expected volume of transactions. Will use your expertise in forecasting and budgeting, staff scheduling, employee performance management, compliance, time and attendance and vacation leave planning - to improve employee productivity, enhance labor planning, lower operations costs, and drive efficient time and attendance tracking for better customer service levels. As a Workforce Manager, you will coordinate with key stakeholders to provide relevant data to ...

Workforce Management (WFM) Capacity Planning & Forecasting | Bangalore | CL-9 (7+ Yrs) / CL-10 (5+ Yrs) | Up to 15 LPA Job Description Workforce Management (WFM) Specialist / SME We are hiring experienced Workforce Management (WFM) professionals specializing in capacity planning and forecasting for Contact Center, Service, Sales, or Retail operations environments . The role requires expertise in WFM systems, forecasting models, and workforce metrics , ensuring efficient resource allocation and operational excellence. Key Responsibilities: Develop, implement, and maintain capacity planning and forecasting models . Analyze historical data and trends to predict future workforce requirements. Wo...

Develop, implement, and maintain capacity planning and forecasting models. Analyze historical data and trends to predict future workforce requirements. Work with stakeholders to optimize staffing, scheduling, and workload distribution. Required Candidate profile Utilize WFM systems tools to generate reports and ensure alignment with business goals Ensure accuracy in workforce planning to meet SLAs and operational KPIs Contribute as an individual contributor Perks and benefits Perks and Benefits

As a Workforce Management Specialist at Avalara, reporting to the Sr. Manager and based in the Pune office, you will play a crucial role in overseeing workforce planning, real-time monitoring, and performance optimization utilizing the WFM tool. Your experience in forecasting, scheduling, and analytics will be instrumental in ensuring efficient staffing and achieving service level targets. Your responsibilities in this role will include: - Workforce Planning & Scheduling: Develop, manage, and optimize schedules through the WFM tool, ensuring appropriate staffing levels to meet business demands. Adjust schedules based on changing forecasts and operational requirements. - Real-Time Monitoring ...

You will be working with a Mid-sized global IT Services firm as a Resource Management Leader. This role, based in Bangalore or Pune, will involve leading activities related to workforce planning, capacity management, resource utilization, and talent deployment to ensure efficient project execution and drive business growth. You will collaborate with leadership to align talent strategies with business needs, while also focusing on driving automation and data-driven decision-making. This is a global role within a mid-sized IT services company that is rapidly scaling up. Your key responsibilities will include strategizing and leading workforce planning, capacity management, and talent deploymen...

Job description 8+ years of WFM experience Will lead a team of WFM Planners who will maximize the use of manpower resources by forecasting the volume of transactions -- calls, messages or emails -- and scheduling the correct number of teammates to handle expected volume of transactions. Will use your expertise in forecasting and budgeting, staff scheduling, employee performance management, compliance, time and attendance and vacation leave planning - to improve employee productivity, enhance labor planning, lower operations costs, and drive efficient time and attendance tracking for better customer service levels. As a Workforce Manager, you will coordinate with key stakeholders to provide r...

Job description 8+ years of WFM experience Will lead a team of WFM Planners who will maximize the use of manpower resources by forecasting the volume of transactions -- calls, messages or emails -- and scheduling the correct number of teammates to handle expected volume of transactions. Will use your expertise in forecasting and budgeting, staff scheduling, employee performance management, compliance, time and attendance and vacation leave planning - to improve employee productivity, enhance labor planning, lower operations costs, and drive efficient time and attendance tracking for better customer service levels. As a Workforce Manager, you will coordinate with key stakeholders to provide r...

8+ years of WFM experience Will lead a team of WFM Planners who will maximize the use of manpower resources by forecasting the volume of transactions -- calls, messages or emails -- and scheduling the correct number of teammates to handle expected volume of transactions. Will use your expertise in forecasting and budgeting, staff scheduling, employee performance management, compliance, time and attendance and vacation leave planning - to improve employee productivity, enhance labor planning, lower operations costs, and drive efficient time and attendance tracking for better customer service levels. As a Workforce Manager, you will coordinate with key stakeholders to provide relevant data to ...

8+ years of WFM experience Will lead a team of WFM Planners who will maximize the use of manpower resources by forecasting the volume of transactions -- calls, messages or emails -- and scheduling the correct number of teammates to handle expected volume of transactions. Will use your expertise in forecasting and budgeting, staff scheduling, employee performance management, compliance, time and attendance and vacation leave planning - to improve employee productivity, enhance labor planning, lower operations costs, and drive efficient time and attendance tracking for better customer service levels. As a Workforce Manager, you will coordinate with key stakeholders to provide relevant data to ...