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3.0 - 7.0 years
0 Lacs
haryana
On-site
At McCormick, the passion for flavor is brought to work every day, encouraging growth, respecting everyone's contributions, and prioritizing what's best for the business, people, communities, and the planet. Join the quest to enhance every meal and moment. Founded in 1889 in Baltimore, MD by Willoughby McCormick, the company has grown into a global leader in flavor with over 14,000 employees worldwide and annual sales exceeding $6 billion. McCormick manufactures, markets, and distributes spices, seasoning mixes, condiments, and other flavorful products to various sectors of the food industry across the globe. Operating in nearly 60 locations spanning 25 countries and 170 markets, McCormick's global headquarters are in Baltimore, Maryland. The company values its over 100-year legacy based on the Power of People principle, fostering a dedicated workforce driven by respect, recognition, inclusion, and collaboration grounded in ethical values. Position Overview: The Workforce Insights Analyst will be pivotal in supporting the integration and enhancement of organizational design technology. This role will primarily involve data analysis, reporting, and process enhancement to ensure the effective utilization of technology in alignment with business objectives. The ideal candidate will possess a keen analytical mindset, attention to detail, and adeptness in cross-team collaboration. Key Responsibilities: - **Data Analysis and Insights:** Collect, cleanse, and analyze workforce and organizational data to facilitate decision-making during the implementation phase. Develop and maintain dashboards and reports to offer actionable insights on workforce metrics and organizational design trends. Conduct scenario modeling to assess the impact of organizational design modifications. - **Technology Implementation Support:** Aid in the rollout of organizational design technology, encompassing data collection, system testing, and user training. Collaborate with diverse teams to ensure technology configuration meets business needs. Address and resolve issues during the implementation phase to adhere to project timelines. - **Process Documentation and Improvement:** Outline workflows, procedures, and best practices pertaining to organizational design technology. Identify areas for process streamlining, data accuracy enhancement, and reporting efficiency improvement. Produce and update user guides and training materials for seamless system adoption. - **Collaboration and Stakeholder Support:** Collaborate with OE, HR, IT, and business leaders to align on requirements and priorities. Serve as a point of contact for end-users, addressing queries and providing technical assistance. Support organizational design workshops and lead data-centric discussions with stakeholders. Qualifications: - Bachelor's degree in Business Administration, Human Resources, Data Analytics, or a related field. Equivalent experience will be considered. - 3+ years of experience in workforce analytics, organizational design, or HR technology implementation. - Proficiency in data analysis tools like Excel, Power BI, Tableau, or similar platforms. - Familiarity with HR systems (e.g., Workday, SAP SuccessFactors) is advantageous. - Strong problem-solving skills with a focus on detail and data accuracy. - Analytical mindset to interpret complex data into actionable insights. - Ability to multitask across various projects and client groups. - Adaptability to navigate ambiguity and evolving project needs. - Proactive team player with strong organizational and time management skills. - Ability to work effectively in an ambiguous and high-change environment. - Strong business acumen, project management, critical thinking, and problem-solving abilities.,
Posted 2 weeks ago
10.0 - 20.0 years
30 - 45 Lacs
bengaluru
Hybrid
A listed, mid-sized IT company driving digital transformation for clients across industries. We are entering a new phase of growth scaling our teams, expanding. To power this next phase, we are looking for a Head of Talent Acquisition to lead and evolve our hiring strategy. Define and execute the TA strategy in line with business expansion plans. Lead a high-performing TA team, with focus on quality, speed, and experience. Build a robust employer brand and candidate engagement approach to attract top-tier talent. Ensure recruitment practices are inclusive, scalable, and compliant across regions. Prior experience in fast-growing IT firms or mid-sized listed tech companies. Strong understanding of tech and analytics hiring Proven success in building scalable hiring operations in competitive talent markets. Strategic thinker with hands-on execution capability. Familiarity with global recruitment practices, tools, and diversity hiring strategies.
Posted 3 weeks ago
14.0 - 18.0 years
0 Lacs
haryana
On-site
As an experienced HR Business Partner (HRBP) Director, you will play a crucial role in leading strategic HR initiatives and collaborating with senior business leaders. Your focus will be on driving organizational effectiveness, talent strategy, and employee engagement while ensuring alignment of HR practices with business objectives. You will act as a trusted advisor to senior leadership and business heads, providing valuable insights on people strategy, workforce planning, and organizational development. Partnering with business leaders, you will be responsible for designing and implementing HR initiatives that enhance performance, culture, and engagement within the organization. Additionally, you will lead talent management, succession planning, and leadership development programs to bolster organizational capability. Your role will also involve driving employee relations, conflict resolution, and change management strategies to cultivate a high-performance and inclusive work culture. By overseeing workforce analytics, you will provide actionable insights to support data-driven decision-making processes. Collaboration with Centers of Excellence (Talent Acquisition, Learning & Development, Compensation & Benefits) will be essential to ensure alignment with business priorities. Ensuring compliance with labor laws, company policies, and best HR practices will be a key aspect of your responsibilities. You will have the opportunity to mentor and lead the HRBP team, nurturing a strong pipeline of HR leadership talent. Furthermore, leading initiatives focused on diversity, equity, and inclusion (DEI) will be instrumental in fostering a progressive and future-ready workplace environment. To thrive in this role, you should possess 1418 years of progressive HR experience, including a minimum of 5+ years in a strategic HRBP or leadership position. A proven track record of successfully partnering with CXO-level stakeholders in a fast-paced, matrixed environment is crucial. Expertise in organizational development, talent management, change management, and a comprehensive understanding of Indian labor laws and HR compliance requirements are essential. Your strong business acumen should enable you to translate business strategy into effective people strategy. Exceptional stakeholder management, influencing, and communication skills will be key to your success. An MBA/PGDM in Human Resources or a related field from a reputable institute is preferred. In return, you will have the opportunity to shape HR strategy for a dynamic and growing organization, with a high visibility role that directly impacts business outcomes. You will be part of a collaborative culture that emphasizes innovation and growth, along with a competitive compensation and benefits package. This is a full-time position based in Gurugram, Haryana. The ability to reliably commute or plan to relocate before starting work is preferred. A Bachelor's degree is required, and a minimum of 10 years of overall experience is necessary for this role. Preferred work location is Gurugram, Haryana, with in-person work requirements. Benefits include health insurance and provident fund.,
Posted 3 weeks ago
5.0 - 9.0 years
0 Lacs
chennai, tamil nadu
On-site
You are a highly skilled and experienced Kronos Consultant with over 5 years of experience, adept at configuring and maintaining UKG (formerly Kronos) Dimensions or Workforce Central. Your expertise lies in configuring accrual and attendance rules to support HR operations for accurate and compliant time and attendance management. As a proactive, detail-oriented, and solutions-driven professional, you play a critical role in ensuring the smooth functioning of HR systems. Your responsibilities include configuring, customizing, and maintaining UKG Dimensions / Workforce Central modules, troubleshooting and resolving system issues promptly, supporting system upgrades and new feature implementations, ensuring compliance with company policies and labor regulations, creating and updating system documentation and user guides, as well as providing end-user training and ongoing support. To excel in this role, you must possess strong hands-on experience in UKG (Kronos) Dimensions or Workforce Central, expertise in configuring accruals, attendance, and scheduling rules, a solid understanding of time and attendance compliance requirements, and experience in system troubleshooting, integrations, and upgrades. Your problem-solving, analytical, and communication skills are essential for success in this position. Additionally, knowledge of SQL or reporting tools for workforce analytics and exposure to global timekeeping regulations would be beneficial in fulfilling your responsibilities effectively.,
Posted 3 weeks ago
0.0 - 4.0 years
0 Lacs
jalandhar, punjab
On-site
As the HR Manager at [Your Company Name], you will be responsible for overseeing and implementing key human resources strategies to ensure compliance and alignment with organizational goals. Your core responsibilities will include: Strategic Talent Acquisition: Developing and executing recruitment strategies to attract top-tier talent that align with company goals and culture. Seamless Onboarding: Leading and refining the onboarding process to create positive first impressions and equip new hires for success. Employee Advocacy: Acting as the primary point of contact for employee concerns, providing prompt, fair, and confidential resolutions to maintain trust and satisfaction. Engagement and Retention: Designing and implementing innovative programs to boost employee engagement, satisfaction, and retention. Training and Development: Overseeing training programs focused on career development and skill enhancement to support employees in achieving their professional goals. Leadership Development: Identifying leadership opportunities and creating impactful succession planning strategies for organizational growth and continuity. Compliance and Policy Management: Monitoring and ensuring adherence to labor laws, industry regulations, and internal company policies, making timely updates to HR procedures and employee handbooks. Performance Management: Overseeing a robust performance review process, setting clear benchmarks, and guiding managers to foster productivity and accountability. Workforce Analytics: Analyzing workforce data to identify trends, address gaps, and recommend improvements aligned with business objectives. Coaching and Mentorship: Providing expert coaching and mentorship to employees and supervisors, empowering them to excel in their roles. HR Reporting: Creating detailed HR reports and dashboards for senior management to provide actionable insights for strategic decision-making. This is a full-time, permanent position suitable for freshers. The benefits include cell phone reimbursement, commuter assistance, provided food, health insurance, internet reimbursement, and Provident Fund. The work schedule offers day and morning shifts with performance and yearly bonuses available. The work location is in person.,
Posted 3 weeks ago
3.0 - 8.0 years
0 Lacs
maharashtra
On-site
As the Director of HR Product Development at our organization, you will play a crucial role in leading the transformation of our Workforce Analytics & Insights team in India. Your primary responsibility will be to shift our focus from traditional reporting to creating scalable, data-driven products that provide actionable insights to both HR and business leaders. In this role, you will be managing a team of analysts and senior analysts, guiding them towards advanced analytics, data science, and productized insights. We are looking for a visionary leader who excels at the intersection of people, data, and technology. Your main responsibilities will include team leadership and development, where you will lead, mentor, and grow a team of analysts while fostering a culture of innovation and data-driven decision-making. You will also drive the transformation of the team towards scalable analytical products from ad-hoc reporting. Additionally, you will be responsible for defining and executing a roadmap for HR data products and self-service analytics tools, ensuring alignment with enterprise data architecture and governance standards. Collaboration with the HR Product Management team and incorporating user feedback to enhance the usability of analytics products will also be a key aspect of your role. Moreover, you will be tasked with streamlining data management processes, introducing advanced analytics and data science capabilities, and championing the use of predictive analytics, machine learning, and automation to derive valuable insights. Stakeholder engagement and effective communication of complex data concepts to non-technical audiences will also be essential. To excel in this role, you should have at least 8 years of experience in analytics, data product development, or related fields, with a minimum of 3 years in a leadership position. Strong knowledge of data architecture, governance, and modern analytics platforms is required, along with experience in cloud-based data environments. Excellent project management, cross-cultural communication, analytical, and problem-solving skills are also essential. If you are passionate about transforming data into actionable insights that drive business impact and possess the required experience and skills, we invite you to join our team as the Director of HR Product Development.,
Posted 3 weeks ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
As a highly skilled Workforce Management Analyst, you will be responsible for monitoring and analyzing various metrics related to the workforce, including utilization, capacity, and performance. You will provide actionable insights through detailed analysis and reporting while ensuring compliance with workforce management policies and procedures. Collaboration with PMO, Finance, and Technology teams will be crucial in setting expectations and monitoring compliance. Additionally, you will work closely with project managers and leadership teams to ensure proper staffing and workload distribution. In terms of OpenAir administration and integration, you will support the administration of the OpenAir platform, managing system configurations, user access, and workflows to ensure data integrity and system optimization. Collaboration with various teams such as PMO, Finance, Data, and IT will be essential to integrate OpenAir with Microsoft BI for advanced data visualization and reporting leveraging OpenAir API. Your role will also involve designing and developing BI dashboards to track workforce utilization, availability, and capacity, as well as key workforce performance metrics. Automating and streamlining reporting processes to enhance operational efficiency will be a key responsibility. Generating regular reports and analyses for leadership to inform decision-making using tools like Power BI, Tableau, or other BI tools will also be part of your duties. You will conduct demand forecasting to anticipate workforce needs and ensure alignment with business objectives. Collaborating with leadership to implement real-time workforce adjustments based on business demand and ensuring that workforce planning aligns with financial targets and revenue goals will also be a part of your responsibilities. Utilizing tools like JIRA and Confluence for tracking tasks and managing team collaborations will be essential for project management support. Supporting Agile and Scrum workflows to improve team performance and project delivery, generating progress reports, dashboards, and KPIs for leadership, and assisting with data collection for post-project analysis are additional aspects of your role. Your technical expertise will be crucial in developing workflows and tools to enhance workforce-related processes, troubleshooting and resolving issues in OpenAir and other integrated systems, utilizing advanced Excel functions for data manipulation and reporting, and partnering with the data team on new data pipelines and ingestion requests as well as data model improvements. To excel in this role, you will need a Bachelor's degree in business administration, Information Systems, or a related field, along with 5-7 years of experience in workforce management, system administration, or analytics. Proficiency in OpenAir administration and API integration, strong expertise in Microsoft BI, JIRA, Confluence, and advanced Excel, familiarity with Scrum and Agile methodologies, excellent analytical, problem-solving, and communication skills are essential. In summary, this position offers you the opportunity to utilize your expertise in workforce management, OpenAir administration, business intelligence, and analytics to streamline processes, deliver insights, and drive efficiency in a dynamic and collaborative work environment.,
Posted 3 weeks ago
1.0 - 2.0 years
6 - 10 Lacs
bengaluru
Work from Office
Talent & Organization Organizational Analytics Consultant Looking for a rewarding career with global impact? Then consider Accentures rapidly expanding Capability Network with approximately 4,000 Management Consulting and Strategy professionals (we like to call them rock stars!) based in a network of prominent locations around the world. Capability Network Professionals. Thrive in a fast-paced, inclusive environment with countless opportunities to learn and grow Collaborate with diverse organizations on groundbreaking projects Enjoy the camaraderie of working together towards a common goal and forming lasting friendships If this sounds like the right team for you, we invite you to read on - and visit www.accenture.com/capabilitynetwork . YOUR ROLE Although no two days at Accenture are the same, as an Organizational Analytics (OA) Consultant in our Talent & Organization (T&O) practice, a typical day might include: Adopt a data-driven approach to Transformation and Workforce solutions for Global and Local clients Engage with clients to understand their challenges, requirements and concerns to determine the best OA solution Experience in building data-driven survey-based solutions including frameworks, questionnaires, and action plans Linking analytics results with Behavioral Science/ Industrial and Organizational Psychology concepts Exposure on Work Force Analytics using basic and advance statistical/ML methodologies in last least 1-2 years Good to have practical knowledge in the areas of Natural Language Processing Identify, analyze, and interpret trends or patterns in complex data sets to develop business solutions Define data-backed people strategies to support business transformational programs Co-create solutions and assist clients in developing action plans Support Product Development and own the delivery of new OA products Build strong relationships with clients and foster business growth Contribute to T&O practice-building efforts such as recruiting, training and attending community events LOCATION REQUIREMNTS XXXX YOUR WINNING QUALITIES: Natural leader; easily establishes relationships with clients and colleagues Team Player; enjoys the intellectual stimulation of collaborating with colleagues around the world Determined; appreciates a challenge and overcoming obstacles to achieve results Digitally savvy; continuous learner OUR COMMITMENT TO YOU You will enjoy: A transparent career path designed for rapid career progression A supportive culture that is serious about training, coaching and continuous learning A global network where only state-of-the-art tools and technologies will do A bighearted environment with opportunities to give back to our local communities Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law. Qualification BASIC QUALIFICATIONS MBA, PhD and/or higher education in psychology REQUIRED EXPERIENCE/ SKILLS 3 to 6 years of experience in business data analysis and people management-related programs (workforce transformation, workforce and talent strategy, change strategy, stakeholder assessment, change impact analysis, organization design, and business readiness) Data fluency and working knowledge of statistical methodologies Data interpretation with working knowledge of analytic (predictive and prescriptive) models and digital tools Fluency in English is required, additional language capabilitiesare highly advantageous Ability to perform in a non-structured and dynamic environment
Posted 3 weeks ago
5.0 - 8.0 years
4 - 8 Lacs
pune
Work from Office
Key Responsibilities: o Overall, 4+ years of experience in SAP SuccessFactors Workforce Analytics (WFA) and WFP. o 3+ years of hands-on experience in SF reporting tools like Report Center Report- Story, ORD, AdHoc report, Tiles/Dashboard and BIRT. Experience in BIRT is must. o Minimum 1 end to end implementation and 2 support projects of SuccessFactors WFA and WFP. o Understanding of Data specification, key terminologies like Measures, Dimensions etc. o Understanding of Metric packs like Core Workforce Mobility, Performance, Recruitment etc. o Understand the Business requirements w.r.t reporting/Analytics o SF certification in People Analytics Embedded edition or Workforce Analytics Should be able to contribute to Client workshops Support cutover document preparation, Go live activities and Hypercare support Should be able to Design, build the reports/Dashboards as per business requirement o Basic understanding of SuccessFactors modules like EC, PMGM, SPCDP, Recruiting etc. Hands-on Knowledge of MS-SQL is an added advantage. Understanding of Query workspace, Investigate tool and Headlines in WFA o Flexible to work as per the business requirement o Expertise in a proposing the solutions to business. Must have good experience in designing the functional and technical solutions. o Excellent written and verbal communication skills including presentations, chairing meetings, workshop facilitation, business and report writing o Good business knowledge of various HR processes and Talent management processes. o Certification in Employee Central & Onboarding 2.0 is a must Roles and Responsibilities: The Consultant will have the following broad responsibilities: Provide high-level solution design and integration design Define and manage the deliverables of functional team to meet engagement objectives. Be a hands-on application expert and prepare / review project deliverables Utilize and apply best practices on projects based on experience and in consultation with experts; appropriately tailored for the client and their culture Lead design workshops with the client. Provide impact assessment for Quarterly Releases Enrich and develop reusable (accelerators, enablers) for SuccessFactors Role Demands: Excellence in analytical problem solving Excellence in techno-business and analysis to address customer problems, quick analytical thinking, and able to have focused energy in transforming the requirements into solutions. Excellent communication skills Polished verbal and written communication style. Ability to confidently build a strong rapport with various teams. Good networking skills to work across different multi-cultural teams towards focused goal. Self-Guided Attitude Self-motivated, collaborative, passionate, result oriented with an accountable mindset. The ability to succeed in a professional environment where direction is not always well defined. Qualified candidates will understand how to produce results when working in challenging environments and/or new techno-business areas. Experience and skill set required: Mandatory Skills: SAP Successfactor WFP & A. Experience: 5-8 Years.
Posted 3 weeks ago
7.0 - 12.0 years
15 - 20 Lacs
thiruvallur
Work from Office
Hot Opportunity for Talent partner production with World Class Manufacturing Industry!! Role : Talent Partner Production Location : Thiruvallur Experience: 7-12 Years CTC: Best Package in the Industry Role Definition Provides expertise and manages the entire lifecycle management of Production workforce for on roll and off roll including Strategic workforce planning, recruitment and selection, Compensation and benefits benchmarking, welfare , time and payroll administration, Performance management, grievances handling, statutory compliances, employee engagement etc. Responsibilities Coordination of Recruiting needs/ strategic workforce planning for production workforce. Recruiting, interviewing, checking references, making offers, and communicating orientation and start date plans for Production workforce. Use industry leading sourcing technologies to deliver the most qualified candidates for current roles and building strong candidate pipelines for future roles such as University/technical institutes partnerships and maintain good candidate Relationships Conduct periodic industry benchmark and advice on Salary, perks and benefits Handle payroll, time and attendance processes. Manage onboarding and offboarding processes. Work with managers to provide support on Performance Management Process. Manage statutory compliances. Drafts and governs worker-related policies, practices and procedures. Maintains Workforce analytics and provides insights. Domain : Cat, Progress Rail, Perkins, Solar Turbines, FG Wilson, SEM, Hindustan and Cat Financial. Skill Descriptors Staffing and Recruiting : Knowledge of standards, processes, techniques and methods used in staffing and recruiting; ability to identify, select, retain and relocate qualified personnel, both internally and externally, for a wide range of positions. Level Working Knowledge: Prepares tools, record-keeping, and reports for applicant tracking. Researches common processes and techniques to source qualified candidates. Applies effective candidate selection techniques for a specific recruiting task. Provides staffing services for routine positions of major functions or departments in an organization. Assists in the implementation of current staffing goals, strategies and progress reports. Recruitment Channel Management: Knowledge of the benefit, selection, implementation, and operation of various recruitment channels (e.g., computer databases, Internet recruiting resources, cold calls, media, recruiting firms and employee referrals); ability to use appropriate channels to achieve objectives of organizational talent strategy. Level Working Knowledge: Selects cost-effective suppliers or service providers (e.g. recruiting firms) for recruitment. Uses different recruitment channels to attract appropriate candidates for job vacancies. Follows guidelines and standards in the process of recruitment channel selection. Analyzes the effectiveness of different recruitment channels (e.g. corporate websites, recruiting firms, Internet job sites) in job vacancy recruiting. Participates in the process of recruitment channel optimization within the organization. Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with vendors and employees. Level Working Knowledge: Provides prompt and effective responses to client requests and interactions. Monitors client satisfaction levels on a regular basis. Alerts own team to problems in client satisfaction. Differentiates the roles and responsibilities in a business relationship. Works with clients to address critical issues and resolve major problems. Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Level Basic Understanding: • Describes non-verbal behaviors that influence the interpretation of the message. Cites examples of effective and ineffective communications. Explains the importance of effective business communication. Speaks/writes using correct language, mechanics, and gestures. Interpersonal Relationships: Knowledge of the techniques and the ability to work with a variety of individuals and groups in a constructive and collaborative manner. Level Working Knowledge: Explains impact of interactions with individuals and groups. Identifies roles and responsibilities for self and others. Demonstrates an understanding of alternative points of view. Collaborates with departmental associates and management Workforce Analytics: Knowledge of human resources (HR) and workforce issues and trends; ability to analyze workforce data, information and metrics and apply the results to support business decisions. Level Basic Understanding: Explains the organizational benefits of workforce analysis. Identifies basic methodologies and approaches in analyzing the workforce. Describes the basic concepts and features of workforce analysis. Discusses workforce analysis procedures and principles. HR: Policies, Standards and Procedures: Knowledge of human resource function; ability to uphold the organization's and industry's standards, procedures and policies regarding human resources management. Level Working Knowledge: Analyzes policy and standards documentation and ensures organizational compliance. Maintains a specific set of standards and associated HR procedures. Communicates and refers potential exceptions upward for review and approval. Assists in the development and implementation of specific procedures. Provides feedback for the improvement of HR procedures Interesting professionals can share their resume to padmini.m@in.experis.com
Posted 4 weeks ago
2.0 - 7.0 years
5 - 9 Lacs
hyderabad
Work from Office
Educational Requirements MBA,MSc,MTech,Bachelor Of Science (Tech),Bachelor of Engineering,Bachelor Of Technology (Integrated) Service Line Enterprise Package Application Services Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: Ability to work with clients to identify business challenges and contribute to client deliverables by refining, analyzing, and structuring relevant data Awareness of latest technologies and trends Logical thinking and problem solving skills along with an ability to collaborate Ability to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge Technical and Professional Requirements: Should have 2+ years of experience in Kronos Workforce Management. Should have extensive consulting/technical experience in the end-to-end Kronos implementations, rollouts, upgrades and support projects and should be well versed with Requirements Gathering, Solution Design and Development, Quality Assurance, Deployment, Post Go-Live Support and End User Education. Should have good working knowledge on Kronos Workforce Timekeeper, Workforce Scheduler, Workforce Connect, Workforce Analytics and Workforce Integration Manager. Experience in Kronos version/service pack upgrade Should have sound knowledge of the various workforce management disciplines like accruals, attendance tracking, compliance monitoring, employee Self Service, fatigue management, leave management, overtime management, schedule optimization, timekeeping, work authorization, activity tracking for monitoring idle time, utilization, productivity and incentive pay. Preferred Skills: Technology->Kronos->Workforce Management
Posted 4 weeks ago
11.0 - 15.0 years
0 Lacs
pune, maharashtra
On-site
The role of AI Architect is open for PAN India and welcomes applicants who are interested in revolutionizing HR operations within a fast-paced IT services environment. As an AI Architect, you will play a pivotal role in designing and implementing AI-driven solutions that enhance various HR capabilities. Your expertise will be crucial in integrating AI tools into enterprise platforms, developing predictive models, implementing automation solutions, and ensuring compliance with data privacy regulations. Additionally, you will be responsible for evaluating emerging AI technologies, driving scalability and optimization of AI models, and contributing to the continuous improvement of HR operations. As an AI Architect, your key responsibilities will include: - Architecting intelligent systems to improve HR functions such as talent acquisition, workforce planning, employee engagement, and learning & development. - Collaborating with HR, IT, and data teams to integrate AI tools into enterprise platforms like Workday, SAP SuccessFactors, Oracle HCM, and ServiceNow. - Leading the development of predictive models for attrition prediction, talent matching, career pathing, and performance forecasting. - Implementing intelligent automation solutions such as resume parsing, chatbot-based onboarding, and personalized employee experiences. - Ensuring AI solutions comply with global data privacy and ethical standards, focusing on responsible AI practices. - Evaluating emerging AI technologies and recommending adoption strategies for HR transformation. - Driving scalability and optimization of AI models in multi-client, service-based HR environments. The ideal candidate for this role should possess: - A Bachelors or Masters degree in Computer Science, Data Science, Engineering, or a related field. - 11+ years of experience in AI/ML systems development or architecture, with exposure to enterprise transformation initiatives. - Strong understanding of HR operations and challenges in global workforce management. - Hands-on experience with cloud platforms (AWS, Azure, GCP) and AI/ML frameworks. - Familiarity with HR systems and APIs, such as Workday, SAP, Oracle, and ServiceNow. Preferred qualifications for this role include: - Experience with AI applications in recruitment, learning, performance management, or employee experience. - Knowledge of ethical AI practices, bias mitigation, and responsible data usage in workforce analytics. - Certifications in AI/ML or HR analytics, such as Microsoft AI Engineer, SHRM-CP, or PHR. Join us as an AI Architect to drive innovation at the intersection of AI and HR transformation, lead digital HR initiatives, and be a part of a collaborative culture with access to cutting-edge technologies and thought leadership.,
Posted 1 month ago
10.0 - 14.0 years
0 Lacs
karnataka
On-site
As the leader of an HR team, you will be the primary HR partner for one or more regional sites spanning multiple business units, divisions, or functions. Your role will involve acquiring a broad understanding of local business divisions to support people strategies, enable talent development, and enhance retention at the local level. You will be responsible for managing employee relations, performance management, onboarding, compensation, and employee career development, requiring a detailed knowledge of fundamental and advanced HR concepts and practices. Collaboration with HR colleagues and local business leaders to provide responsive approaches and drive the adoption of HR initiatives will also be a key aspect of your role. Your responsibilities will include managing the performance of the HR team, developing accountabilities, setting performance objectives, and providing career guidance and feedback. You will execute enterprise and/or business unit people strategies in collaboration with relevant HR functions, drive the adoption of business and HR initiatives locally, and provide support to local leaders for business change. Collaborating with leaders to promote One HR Culture, Diversity & Inclusion, employee engagement, and retention strategies locally will be essential. Additionally, you will coach and guide local and regional leaders, provide responsive approaches to complex employee relations matters, and leverage local employment law knowledge to identify trends impacting talent attraction and retention. Your qualifications should include a University Degree in Human Resources Administration, Business Administration, or a related discipline, along with approximately ten years of professional-level Human Resources experience. Previous experience as an HR Business Partner is required, and prior HR people management experience is preferred. Excellent communication, presentation, and consultative client service skills, as well as detailed knowledge of labor law and market trends related to HR, are essential. Proficiency in HR software applications, project management experience, and the ability to interpret data for decision-making are also crucial for this role. About Us: UL Solutions (NYSE: ULS) is a global leader in applied safety science, providing testing, inspection, and certification services, along with software products and advisory offerings in more than 110 countries. We help customers innovate, navigate global markets, and grow sustainably and responsibly into the future, with a commitment to advancing safety. If you are results-oriented, proactive, and possess the necessary HR expertise, we invite you to join our team and contribute to our mission of transforming safety, security, and sustainability challenges into opportunities for our customers worldwide.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
You have an exciting opportunity to join McDonalds as a Supervisor, HR Systems (Functional Solutions Specialist - Talent Acquisition) in Hyderabad, India. In this role, you will be responsible for developing and managing innovative recruitment policies, overseeing the McHire recruiting platform, and ensuring regulatory compliance. You will collaborate with various teams within McDonalds to deliver impactful solutions for the business and customers globally. Your key responsibilities will include: Cross-functional Collaboration & Stakeholder Management: - Collaborate with HR partners to enhance the McHire recruitment processes - Work with the Workforce Analytics team on reporting and analytics needs McHire Talent Acquisition Delivery: - Implement innovative recruitment policies to attract top talent - Act as the primary business owner for the McHire recruiting platform - Support the recruitment solutions strategy and ensure system expertise McHire Talent Acquisition System & Process Management: - Assess the effectiveness of recruitment policies and processes - Identify and implement platform improvements as needed - Analyze recruitment data to track success and ensure compliance Qualifications: Basic Qualifications: - Degree in Human Resources, Technology, or related field - Experience in Human Resources or HR Systems - Experience in multinational corporations with complex structures - Strong analytical and problem-solving skills - Knowledge of learning & development trends and regulations - Proficiency in English (written and verbal) Preferred Qualifications: - Expertise in HR Systems - Technical knowledge in HR Systems - Excellent analytical and communication skills - Understanding of HR compliance and data privacy regulations - Strong business acumen and continuous improvement mindset If you are a self-starter with a positive attitude, excellent communication skills, and a passion for driving business growth through people, we encourage you to apply for this role. Join us at McDonalds and be part of a dynamic team dedicated to delivering exceptional talent solutions globally.,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
haryana
On-site
The Workforce Insights Analyst plays a crucial role in supporting the implementation and optimization of organizational design technology. Your main responsibilities will include data analysis, reporting, and process improvement to ensure successful technology adoption aligned with business goals. You must possess a strong analytical mindset, attention to detail, and effective collaboration skills across various teams. You will be responsible for gathering, cleaning, and analyzing workforce and organizational data to aid decision-making during the implementation phase. Developing and maintaining dashboards and reports will be essential to provide actionable insights on workforce metrics and organizational design trends. Additionally, conducting scenario modeling to assess the impact of organizational design changes will be part of your role. Assisting in the deployment of organizational design technology, including data collection, system testing, and user training, will also fall within your responsibilities. Collaboration with cross-functional teams is crucial to ensure technology configuration meets business requirements and to troubleshoot and resolve issues during implementation to meet project timelines. Documenting workflows, procedures, and best practices related to organizational design technology will be necessary. Identifying opportunities to streamline processes, improve data accuracy, and reporting efficiency will also be essential. Creating and maintaining user guides and training materials for system adoption is part of ensuring successful implementation. You will collaborate with OE, HR, IT, and business leaders to align on needs and priorities, acting as a point of contact for end-users, addressing questions, and providing technical support. Additionally, supporting organizational design workshops and facilitating data-driven discussions with stakeholders is an integral part of the role. Qualifications for this position include a Bachelor's degree in Business Administration, Human Resources, Data Analytics, or a related field. 3+ years of experience in workforce analytics, organizational design, or HR technology implementation is required. Proficiency in data analysis tools such as Excel, Power BI, Tableau, or similar platforms is essential. Experience with HR systems like Workday or SAP SuccessFactors is advantageous. Strong problem-solving skills, attention to detail, and data accuracy are necessary, along with an analytical mindset to interpret complex data into actionable insights. Ability to multitask, manage projects and client groups effectively, navigate ambiguity, and support evolving project needs is vital. Strong organizational skills, deadline management, adaptability, proactive problem-solving approach, and teamwork are essential qualities for success in this role.,
Posted 1 month ago
4.0 - 9.0 years
3 - 8 Lacs
Noida
Work from Office
Role and Key Responsibilities: Understanding of Capacity Plan, scheduling and rostering. Skill-Based Scheduling for in-house agents Define agents according to skills and proficiencies Compares over/under staffing with total staffing hours. Measures the effectiveness and quality of scheduling. Review the projected performance for the sites on a near term basis. i.e. weekly/ fortnightly. Build, review and plan requirements based on forecasting information for production headcount by day by interval for the supported time frame (requirements base don KPI such as in and out of office shrinkage. Review the projected scheduled performance and review over/ under. Take corrective action on the over/ under analysis and make recommendation on schedule changes, reskilling, realignment of agents across sites Review DOW and Intraday Patterns and Support VTO/OT/PTO requests AHT profiling Assumption Management and Support admin features of schedules tools to include rules. Key Skills and knowledge: Knowledge of Advanced Excel to work on data and create reports; Knowledge of VBA will be an added advantage Graduate with Contact Center experience and good communication skills. People management experience. Proficiency in multi-tasking and engaging multiple stake holders at a time in a multiskilling environment. Strong process and mathematical orientation Root Cause Analysis, proactive management & data presentation Analytical bent of mind and strong process and mathematical orientation Knowledge of Contact Centre methodologies and operational principles. Complete understanding of overall operational activities including phone, email, chat, community and social media support. Effective communication skills. Advanced knowledge of MS products, particularly Excel, PowerPoint. Proficiency with computers Willingness to work in a 24*7 shift environment Drive for self-learning and knowledge enhancement Ability to simplify complex operations into repeatable processes Comfortable in a fast-paced environment Ability to make decision in time sensitive ambiguous situations Since this is a supervisory and client-facing position, the candidate must be able to communicate effectively. Avaya CMS is required, and Verint is preferred. Team Handling experience is mandatory. Must understand Billing & Invoicing. Advanced Excel knowledge to deal with data and develop reports; knowledge of VBA and PowerBI will be an advantage. Qualification : Graduation in any stream
Posted 1 month ago
5.0 - 10.0 years
5 - 9 Lacs
Gurugram
Work from Office
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. The Workforce Planner will be responsible to assist in the building of a forecasting and workforce model that will build a competency around forecasting demand and translating that demand into necessary workforce supply for long / medium and short term. This will include managing a capacity planning model that performs sensitivity analysis on historical data to compare staffing levels and build supply scenarios to meet future demand in a predictive manner. Theywill participate in developing a long-range strategy for the function to address future needs with data models, data consumption tools, predictive modeling and emerging technologies. In addition, theywill have accountability for supporting the design, development and interpretation of workforce reports and dashboards including identifying key trends, opportunities and problem areas. Positions in this function are responsible for all planning, scheduling, real-time monitoring and management of staffing levels and adjusting as necessary. Responsible for analyzing, implementing and monitoring workforce planning initiatives to optimize and scale the evolving workforce with short and long-range plans. Collaborates with business leaders, Finance and other stakeholders to review existing and future workforce needs and ensure alignment with business objectives and financial goals. Collects, interprets and evaluates workforce metrics to provide data driven insights for internal and external talent pool assessments, headcount reviews, forecasting and business scenario planning. Delivers value through actionable insight addressing operation workforce risks and opportunities. Primary Responsibilities: Analyzes and investigates Provides explanations and interpretations within area of expertise Serve as a subject matter expert on the identification and interpretation of trends and insights with respect to the overall operational effectiveness of the business with respect to workforce planning Develop actionable, proactive metrics that drive forecasting capabilities and strategic insights. Perform statistical analyses and forecasting techniques and glean critical insights and trends. Design reports, scorecards, dashboards and ad hoc analysis that deliver workforce insights and KPIs. Present relevant data trends and analysis findings in clear, succinct reports to key stakeholders and demonstrate the implications of those trends on the business Effectively manage internal and external relationships with HR Business partners, as well as Finance and Operations management and act as a credible and consultative partner who understands both business objectives and HR strategies. Highlight key organization trends and collaborate with leadership and business partners to identify causes, costs and potential interventions/solutions Proactively manage internal and external vendor/partner relationships to ensure technology and process outcomes meet stated expectations Provide high quality analyses to support evidence-based decision making. Proactively provide data-based insights and analyses that support leaders in making decisions that positively impact their business Implement processes and procedures to support, streamline and in some cases, automate analytic and measurement strategies Be part of the annual budgeting exercise with the finance and business Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: BS or BA in related field, preference for MBA or MS in related field such as Operations Research, Statistics, Quantitative Methods, etc. 5+ years of experience in workforce analytics, planning, forecasting and/or workforce management with a large global call center Experience with forecasting and multi-variant statistical techniques and modeling including linear regression, multi-variant regression, etc. Experience with labor modeling (e.g. productivity modeling, task timing and task variance impacts) Solid understanding of WFM fundamentals. Proven experience in the design, development and implementation of strategic workforce planning with a very strong focus and ability to execute in a diverse/matrixed organizational environment Proven solid Excel skills with preferred experience in or knowledge of third party capacity planning tools Proven solid quantitative, qualitative, analytical, presentation and communication skills that foster the communication of succinct, actionable insights, trends and data. Ability to filter large amounts of complex data and research findings to identify interdependencies and meaningful patterns and trends Proven effective oral, written, presentation and interpersonal communications skills including the ability to present complex data in a logical, concise manner. Proven ability to connect tactical deliverables with enterprise objectives and strategies Proven highly developed interpersonal skills with the ability to establish and maintain positive working relationships with stakeholders and clients at all levels including people of different cultures Proven highly developed project management skills and proven ability to deliver organizational projects within designated timelines Proven well-developed analytical and written communication skills Demonstrated ability to manage priorities and workflow in a fast-paced environment. Ability to work autonomously and on teams and to lead large-scale projects in complex, global, matrix organizations At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone of every race, gender, sexuality, age, location and income deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes an enterprise priority reflected in our mission. #SSWFM #NJP
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
karnataka
On-site
As a skilled Workday Contractor, you will be responsible for supporting ongoing system enhancements, integrations, and workforce management needs at Altera. Your role will involve driving process improvements, maintaining data accuracy, and optimizing platform functionality across HR and Contingent Workforce systems. You will serve as a subject matter expert in Workday HCM, covering Core HR, Recruiting, Onboarding, Reporting, and Business Processes. Your key responsibilities will include supporting configuration updates, enhancements, and troubleshooting in Workday and VNDLY. Additionally, you will collaborate with various departments such as HR, Talent Acquisition, Procurement, and IT to streamline workflows and enhance contingent workforce tracking. Maintaining data integrity through audits, validations, and reporting will be crucial, along with developing and maintaining custom reports and dashboards in Workday. You will also assist with vendor integration, workforce analytics, and workforce lifecycle management via VNDLY. Providing training and support to HR and business stakeholders on Workday and VNDLY functionalities will also be part of your responsibilities. In terms of qualifications, you should have at least 3+ years of hands-on experience with Workday HCM and 1+ year of experience with VNDLY or a comparable Contingent Workforce Management platform. Proven ability to configure and troubleshoot Workday modules, especially Core HCM, Recruiting, and Reporting, is required. Experience supporting contingent labor processes and vendor engagement through VNDLY, along with strong analytical, problem-solving, and organizational skills, will be essential. Excellent verbal and written communication abilities, as well as the ability to work independently in a fast-paced environment, are also necessary. Preferred qualifications include experience supporting a semiconductor or technology company, familiarity with Workday integrations and testing cycles, and a background in HR operations, procurement, or talent acquisition. This is a Contract Employee (Fixed Term) position with Shift 1 (India) as the primary location being Bengaluru, Karnataka, India.,
Posted 1 month ago
8.0 - 13.0 years
14 - 19 Lacs
Gurugram
Work from Office
This role will lead the design, development, and deployment of data-driven HR strategies and dashboards to support business objectives. The role focuses on leveraging workforce data and predictive insights to influence HR and business decision-making in areas like talent acquisition, retention, productivity, and organizational health. This role is critical for enabling data-backed people strategies in a fast-growing environment at Clix Capital. Key Responsibilities: 1. Workforce Analytics & Reporting Develop and maintain dashboards and reports on key HR metrics (attrition, time-to-hire, diversity, headcount, etc.) Track and analyze HR KPIs across business units and geographies. Create executive-level presentations with actionable insights. 2. Predictive & Advanced Analytics Use statistical modeling and machine learning (where applicable) to predict attrition, hiring success, employee engagement, etc. Build models to optimize workforce planning and succession strategies. 3. Strategic Decision Support Partner with Talent Acquisition, L&D, Compensation, and Business HR teams to drive analytics for better decision-making. Contribute to workforce cost analysis, compensation benchmarking, and ROI on learning interventions. 4. Data Management & Governance Ensure data accuracy, compliance, and integrity across HR systems. Collaborate with HR tech/IT teams to improve data capture and system integration. 5. Stakeholder Management Work with senior leadership and business heads to understand data needs and translate them into insights. Qualifications: Postgraduate degree in HR, Business Analytics, Statistics, or related fields. 8 to 12 years of experience in HR analytics, preferably within BFSI or NBFC. Proven experience with HR systems (SAP SuccessFactors, Workday, etc.) and data visualization tools (Power BI, Tableau). Strong proficiency in Excel, SQL, and at least one analytics language (Python/R preferred). Exceptional communication and stakeholder management skills. Success Indicators: Accuracy and timeliness of HR dashboards and analytics Business impact of data-driven HR interventions Improved employee retention and productivity metrics Enhanced data literacy across HR functions
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
As a Workforce Services Senior Analyst at Accenture, you will be part of the Customer Support vertical, where your primary responsibilities will include managing and resolving customer queries, handling escalations and complaints from dissatisfied customers, and ensuring the best possible resolutions. Your role will also involve closing faults and complaints within SLAs. Your key focus will be on strategically aligning people and resources to business objectives in order to optimize and automate scheduling and performance management based on agent availability, forecasted call volumes, and revenue targets. The Workforce Management team, to which you will belong, plays a vital role in maximizing performance levels and competency within the organization. This encompasses various activities such as field service management, human resource management, performance and training management, data collection, recruiting, budgeting, forecasting, scheduling, and analytics. As part of the team, you will be responsible for owning client relationships and collaborating on Capacity Planning/Schedule Adherence to provide insights and feedback on performance capacity gaps and opportunities. Your role will involve identifying, evaluating, and driving continuous improvement in Service Delivery Performance, as well as innovating in the workforce management space to enhance efficiencies. Additionally, you will ensure adherence to revenue and cost targets, own efficiency improvement goals, and partner with regional leads to maintain compliance with internal and client audits. To excel in this role, you should possess proficiency in Microsoft Excel and PowerPoint, along with being adaptable, flexible, and capable of working effectively in a team environment. Strong written and verbal communication skills, agility for quick learning, the ability to meet deadlines, and expertise in Workforce Analytics and Workforce Experience Analytics are also essential. In your daily tasks, you will be expected to analyze and solve increasingly complex problems, with interactions primarily with peers within Accenture and occasional engagement with clients and/or Accenture management. While you will receive minimal instruction for daily work and tasks, you can anticipate a moderate level of guidance for new assignments. The decisions you make will impact your own work and potentially that of others. This role may involve working in rotational shifts. If you have a Bachelor's degree and 5 to 8 years of relevant experience, and you are looking to contribute to a global professional services company with a focus on digital, cloud, and security capabilities, Accenture offers an opportunity for you to leverage your skills and expertise to drive value and shared success for clients, stakeholders, and communities.,
Posted 1 month ago
15.0 - 20.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Project Role : Tech Delivery Subject Matter Expert Project Role Description : Drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Accentures marketplace reputation. Bring emerging ideas to life by shaping Accenture and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Must have skills : SAP SuccessFactors Employee Central Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Tech Delivery Subject Matter Expert, you will drive innovative practices into delivery and bring depth of expertise to various engagements. Your typical day will involve collaborating with clients to gather requirements, analyzing their needs, and implementing technology best practices. You will be sought out for your expertise, enhancing Organization reputation in the marketplace. By leveraging your technical knowledge and business acumen, you will help shape strategies that bring emerging ideas to life, ensuring that both Organization and its clients achieve their goals effectively and efficiently. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Develop and implement best practices for project delivery. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP SuccessFactors Workforce Analytics.- Strong analytical skills to interpret complex data sets.- Experience with data visualization and reporting tools.- Ability to communicate effectively with stakeholders at all levels.- Familiarity with project management methodologies. Additional Information:- The candidate should have minimum 5 years of experience in SAP SuccessFactors Workforce Analytics.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 month ago
3.0 - 8.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Project Role : Tech Delivery Subject Matter Expert Project Role Description : Drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Accentures marketplace reputation. Bring emerging ideas to life by shaping Accenture and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Must have skills : SAP SuccessFactors Employee Central Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Tech Delivery Subject Matter Expert, you will drive innovative practices into delivery and bring depth of expertise to various engagements. Your typical day will involve collaborating with clients to understand their needs, analyzing requirements, and implementing technology best practices. You will also engage in discussions to shape strategies that enhance both Organization's and the client's marketplace reputation, ensuring that emerging ideas are effectively brought to life through your expertise and communication skills. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Facilitate workshops and meetings to gather requirements and provide insights.- Mentor junior team members to enhance their skills and knowledge. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP SuccessFactors Workforce Analytics.- Strong analytical skills to interpret data and provide actionable insights.- Experience with data visualization tools to present findings effectively.- Ability to communicate complex technical concepts to non-technical stakeholders.- Familiarity with project management methodologies to ensure timely delivery. Additional Information:- The candidate should have minimum 3 years of experience in SAP SuccessFactors Workforce Analytics.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
As a Workforce Services Senior Analyst at Accenture, you will utilize your expertise in Workforce Dialer - Workforce Management (WFM) to align people and resources strategically with business objectives. Your primary responsibilities will include managing and resolving customer queries, handling escalations and complaints, and ensuring the best possible resolutions for dissatisfied customers. You will play a crucial role in closing faults and complaints within SLAs, ensuring optimal scheduling and performance management based on agent availability, call volume forecasts, and revenue targets. Your contributions will help in maximizing performance levels and competencies across the organization through various workforce management activities. To excel in this role, you should possess strong skills in Workforce Analytics and Workforce Experience Analytics, along with the ability to adapt and collaborate effectively. Excellent written and verbal communication skills, interpersonal abilities, and the capacity to meet deadlines are essential for success in this position. Proficiency in Microsoft Excel and Microsoft PowerPoint will be beneficial for carrying out your responsibilities. In this role, you will be expected to analyze and solve complex problems, with interactions primarily with peers within Accenture and occasional engagement with clients or Accenture management. You will receive minimal guidance on daily tasks but moderate instruction on new assignments. Your decisions will impact your own work as well as that of others, as you function as an individual contributor or oversee a small team. It is important to note that this position may involve working in rotational shifts and requires a minimum qualification of Any Graduation. Join Accenture, a global professional services company dedicated to leveraging technology and human ingenuity to deliver value and shared success for clients worldwide. Visit www.accenture.com to explore our diverse capabilities across various industries and be part of a dynamic team that embraces change and innovation.,
Posted 2 months ago
8.0 - 12.0 years
0 Lacs
karnataka
On-site
At PwC, the focus of workforce consulting is on providing consulting services related to human resources, talent management, and organisational development. The primary role involves analyzing client needs and developing strategies for people and organisations. Consultants offer guidance and support to help clients optimize their workforce, enhance employee engagement, and drive organisational effectiveness. In the field of change management and communications at PwC, the emphasis is on assisting clients in navigating organisational change and effectively communicating with stakeholders. This role involves working closely with clients to develop change management strategies, assess change readiness, and design communication plans to support successful change initiatives. The work aims to provide guidance on employee engagement, training, and cultural transformation to drive organisational adoption and minimize resistance. Practice Overview: Workforce Transformation Consultants at PwC collaborate with their U.S. counterparts to develop short and long-term workforce transformation solutions for clients. They facilitate transformation by conducting strategic change initiatives, assisting transformative leadership initiatives, designing HR processes, and implementing learning interventions aligned with the client's business strategy. Key capabilities include HR transformation, rewards & wellbeing, talent, change and behaviors, workforce analytics and products, and leadership development programs. Position Requirements Key Responsibilities: As a Workforce Transformation (WT) practitioner, the role involves integrating best-in-class consulting practices to enhance workforce capabilities, skills, and attributes for clients. This includes designing and implementing impactful learning strategies, leading the development of tailored learning solutions to optimize HR functions, and support long-term organizational success. Additionally, driving strategic initiatives, overseeing the development of core learning materials, and identifying business opportunities to strengthen Learning Solutions offerings are essential responsibilities. The key responsibilities for this position include (but are not limited to): - Leading and overseeing Instructional Design (ID) or Learning Experience Design (LXD) efforts for client projects with a focus on adult learning principles and instructional strategies. - Demonstrating a deep understanding of business operations and the implementation of transformation projects. - Designing learning strategies for technology-driven, business transformation-based, and culture-based change programs. - Proposing tailored learning solutions for clients through Analysis, Design, Development, Implementation, and Evaluation (ADDIE) phases. - Developing and maintaining interactive training content using industry-leading tools. - Evaluating the effectiveness of learning programs using various assessment methods. - Guiding and leading the engagement team in the production of high-quality deliverables. - Developing strong client relationships and identifying opportunities to expand learning solutions. - Leading the management and risk of engagement and project economics. - Working flexibly across time zones and adapting to changing priorities. PwC Internal Delivery - Staying up to date with the latest trends in learning and development. - Contributing to pursuit teams and proposal development. - Mentoring team members and reinforcing learning from engagements. - Developing internal relationships and the PwC brand. Must-have - Working directly with clients to support engagement delivery across training phases. - Interest in upskilling for a digital world and technology trends. - Willingness to work in a fast-paced environment and adapt to changes. - Excellent project management, communication, and interpersonal skills. - Proven track record of delivering high-quality learning solutions. - Experience in managing learning budgets and resources efficiently. Good-to-have - Experience in Learning Solutions and Change Management projects. - Effective storytelling and communication skills. - Strategic thinking, problem-solving, and analytical mindset. - Strong problem-solving abilities and capability to address complex learning needs. Educational Background - MBA or masters degree in HR, Organizational Development, Sociology, Psychology, Marketing, or related fields. Additional Information - Travel Requirements: Travel to client locations may be required. - Line of Service: Advisory - Industry: Management Consulting - Practice: Workforce Transformation - Designation: Manager - Prior Experience: 8-11 years of relevant work experience - Preferred Work Experience: Consulting, Learning Solutions, Instructional Design, Change & Communications. (Note: This Job Description is based on the provided details and does not include any headers.),
Posted 2 months ago
5.0 - 9.0 years
0 Lacs
haryana
On-site
As a Senior in the KGS CH BOI Workforce analytics team, you will be responsible for supporting team members in executing projects for international KPMG teams and clients. Your role will involve analyzing workforce insights and operational metrics such as hours, utilization, penetration, FTE, and headcount. You will manage and optimize resource allocation to ensure efficient use of resources in alignment with organizational goals. Utilizing various methodologies, you will analyze current trends to provide accurate hours forecasts and use predictive analysis to anticipate future trends for data-driven decision-making. You will be required to prepare comprehensive reports on findings and recommendations to support operational and strategic planning. Stakeholder management is a key aspect of your role, where you will build and maintain strong relationships with both internal and external stakeholders. Effective communication will be essential to align project goals and deliverables with stakeholder expectations. Project management will be a core responsibility, as you lead and manage projects from initiation to completion, ensuring timely delivery and alignment with strategic goals. This will involve coordinating cross-functional teams and managing project resources to achieve project objectives. Additionally, as part of team management, you will set goals and conduct performance appraisals for team members. Providing leadership, mentorship, and support to the team will be crucial in fostering a collaborative and productive work environment. You will also be responsible for conducting training sessions on new skills and projects, sharing best practices, and promoting continuous learning and improvement within the team.,
Posted 2 months ago
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