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1.0 - 3.0 years
5 - 8 Lacs
Gurugram
Work from Office
Role Overview: We're looking for a proactive and detail-oriented Implementation Executive to support the successful deployment of our Transport Management System (TMS) for enterprise clients. You will work closely with the Implementation Manager, Product, and Tech teams to ensure smooth and timely onboarding for clients transitioning to our platform. Key Responsibilities: Assist in client onboarding and TMS implementation, from kickoff to go-live Understand client transport operations to help design effective TMS workflows and configurations Support data collection, system configuration, and basic customizations Coordinate with internal teams for integration, testing, and deployment activities Provide user training and product walkthroughs to client stakeholders Help track implementation progress and maintain project documentation Capture client feedback to improve onboarding processes Work closely with senior team members to ensure alignment between client needs and system delivery Requirements: 1-3 years of experience in SaaS onboarding or implementation, preferably in logistics, ERP, or supply chain software Basic understanding of transportation workflows (routing, dispatch, GPS, POD, etc.) is a plus Strong communication and coordination skills Ability to manage tasks and timelines in a structured manner Familiarity with tools like Excel, project tracking software (e.g., JIRA, Trello), and Google Workspace Willingness to work in a fast-paced, client-facing role with attention to detail Offerings: A dynamic and challenging work environment with significant growth opportunities. Competitive salary and benefits package. Comprehensive medical and accidental coverage for employees and their families.
Posted 3 weeks ago
3.0 - 6.0 years
3 - 6 Lacs
Mumbai, Maharashtra, India
On-site
Key Responsibilities & Qualifications The ideal candidate will be responsible for, and possess the skills to: Design, implement, and manage Sales & Marketing Automation (SMA) campaigns. This includes understanding campaign objectives, setting up workflows, and ensuring seamless execution across various customer journeys. Execute daily email campaigns using Salesforce Marketing Cloud (SFMC). This involves proficiency in SFMC's various modules, including Email Studio, Journey Builder, and Automation Studio. Analyze and report on email campaign performance. This includes tracking key metrics such as open rates, click-through rates, conversion rates, and identifying areas for optimization. Collaborate with the content team for email creation. Work closely to ensure email content is aligned with campaign goals, brand guidelines, and audience segments. Ensure high email deliverability and adherence to best practices. Stay informed about anti-spam regulations, email authentication protocols (SPF, DKIM, DMARC), and sender reputation management. Segment and manage email lists for targeted outreach. Utilize SFMC's data management capabilities to create precise audience segments for personalized campaigns. Utilize SFMC for automation and personalization. Leverage Journey Builder and other automation tools to create dynamic and personalized customer experiences. Stay updated with industry trends and best practices in email marketing, marketing automation, and SFMC functionalities. Provide insights and recommendations for campaign improvements based on performance data and industry knowledge. Support additional digital marketing initiatives as required , demonstrating a versatile approach to digital marketing strategies.
Posted 1 month ago
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