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2.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Company Description IQEQ is a preeminent service provider to the alternative asset industry. IQEQ works with managers in multiple capacities ranging from hedge fund, private equity fund, and mutual fund launches; private equity fund administration; advisory firm set-up, regulatory registration and infrastructure design; ongoing regulatory compliance (SEC, CFTC, and 40 Act); financial controls and operational support services; compliance and operational related projects and reviews; and outsourced CFO/controller and administration services to private equity fund investments – portfolio companies, real estate assets and energy assets. Our client base is growing, and our existing clients are engaging the firm across the spectrum of our services offerings. Job Description Job Summary To provide and ensure the timely and high-quality service and deliverables to leading private equity and funds clients under the guidance and direction from supervisors, allocated to you on a regular basis. Concentrates on delivering consistent results by focusing mainly on preparation of core processes, low complex ad hoc work and minimal client requirements. Performs self-review of core processes to demonstrate self-awareness in gaining productive insights into professional and personal strengths and areas of development. Responsible in preparation and completion of NAV and Financials of the private equity funds that include recording journal entries, preparing monthly/quarterly/annual financials, processing payments, preparing investor notices and various client reporting. Responsible in preparation and completion of capital call and distribution workings along with notices and release to respective investors. Assist with conversion of Private Equity Funds from other accounting applications to Investran. Assist with onboarding new Private Equity Funds in the accounting platform (Investran, Paxus). This entails assisting in all reporting requirements, such as but not limited to financial statements, working papers/ management accounts, partner statements and ad-hoc client deliverables. To assist in various accounting and administration processes and conduct all work in accordance with IQ-EQ India Global Client Delivery's policies and procedures. Core Responsibilities Responsible for the preparation of Financial Statements with Disclosures, NAV reporting and other ad-hoc service requests for funds and/or corporate clients. To ensure all deliverables are timely and accurate. Acquiring knowledge of designated clients' requirements and deliverables. Ensure compliance by following procedures and checklists following SSAE and other similar statutory requirements. Proactively seeks adequate training, feedback, and support in both technical and non-technical aspects of the role. Guides new peers and/or junior members of the team on the client specifics and other deliverables (Technical). Tasks & Duties Cluster Client Delivery Acquires knowledge and understanding of the clients’ agreements, Scope of Work (SOW), SLA’s and other necessary information needed to prepare deliverables. Ensures complete information, data, supporting documents, etc. are received for the preparation of the needed requirements. To acknowledge or to escalate the completeness of the information, data, supporting documents, etc. to the Senior Accountant. Delivers consistent and quality information within the agreed timeframes. Prepare, complete, and ensure the quality of the assigned clients’ deliverables within the agreed timelines To be knowledgeable with the components of the reports generated by the appropriate platform/s To be able to review outputs and all other deliverables prepared. To address review comments. Takes ownership, prepares, and replies to cluster/Client/Investor’s queries within 24 hours. Escalate any job-related issues and concerns to the appropriate authorities in a timely manner. Provides support to the rest of the team and other teams, as needed. To act as an alternate for Senior Accountants or Assistant Managers based on business needs. Responsible for consolidating queries, requirements, and comments from the client. Researches and validates the team's interpretation of the requirements, when needed, to the technical team. Workflow Management Ensures timesheets are completed daily and accurately filed for all hours worked. Sets up, monitors, updates and closes all deliverables via the workflow planner. Systems Understands and uses best practice on accounting platform/s. Understands and becomes knowledgeable on how to generate reports using reporting platform/s. Risks Ensures relevant procedures, checklists and SSAE requirements are adhered to and completed to mitigate errors. Reports any breaches, complaints, or errors to appropriate authorities in a timely manner. Assists in the preparation of error reports, identifies the areas of operational risk and participates in proposing appropriate remedial actions within 24 hours of identifying the error. Other May undertake any additional tasks and/or responsibilities as part of their professional development which may or may not be related to their specific function. Escalates any other work-related issues and concerns to the appropriate authorities in a timely manner. Key behaviours we expect to see In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following: Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Being Resilient - Rebounding from setbacks and adversity when facing difficult situations. Self-Development - Actively seeking new ways to grow and be challenged using both formal and informal development channels. Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Customer Focus - Building strong customer relationships and delivering customer-centric solutions. Demonstrates Self-Awareness - Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. Plans & Aligns - Planning and prioritizing work to meet commitments aligned with organisational goals. Manages Conflict - Handling conflict situations effectively, with a minimum of noise. Interpersonal Savvy - Relating openly and comfortably with diverse groups of people. Organizational Savvy - Manoeuvring comfortably through complex policy, process, and people-related organisational dynamics. Qualifications Qualifications and Experience Required for this Role Education / Professional Qualifications Graduate of accounting or any business-related course with 2+ years relevant accounting experience. Fundamental knowledge of IndAS, IFRS and GAAPs of different jurisdictions (US, UK, and Lux). Preparation of Financial Statements using applicable laws and regulations. Fluency in English and an additional foreign language. Background Experience Knowledgeable in the preparation of working paper files, financial statements with disclosures and other financial information. Operational experience in fund accounting services, preferably in handling private equity. Technical Intermediate Excel skills such as pivot tables, lookup, “if” and other similar functions. Computer / program knowledge Experience in e-mail, word processing and video conferencing applications such as Microsoft Office. Effective written and verbal intermediate communication skills. Experience in using accounting software (Investran/Paxus software). Desired Desire to complete Certified Public Accountant qualification, if applicable. Experience working in Financial Services or Shared Services office environment. Experience working in a multinational office environment. Open to travel and other secondment opportunities abroad. University Degree in Accountancy and other accounting-related courses. Show more Show less
Posted 1 day ago
1.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Company Description IQEQ is a preeminent service provider to the alternative asset industry. IQEQ works with managers in multiple capacities ranging from hedge fund, private equity fund, and mutual fund launches; private equity fund administration; advisory firm set-up, regulatory registration and infrastructure design; ongoing regulatory compliance (SEC, CFTC, and 40 Act); financial controls and operational support services; compliance and operational related projects and reviews; and outsourced CFO/controller and administration services to private equity fund investments – portfolio companies, real estate assets and energy assets. Our client base is growing, and our existing clients are engaging the firm across the spectrum of our services offerings. Job Description Job Summary To provide and ensure the timely and high-quality service and deliverables to leading private equity and funds clients under the guidance and direction from supervisors, allocated to you on a regular basis. Concentrates on delivering consistent results by focusing mainly on preparation of core processes, low complex ad hoc work and minimal client requirements. Performs self-review of core processes to demonstrate self-awareness in gaining productive insights into professional and personal strengths and areas of development. Support with the review and sign off NAV and Financials of the private equity funds that include recording journal entries, preparing monthly/quarterly/annual financials, processing payments, preparing investor notices and various client reporting. Support with the review of capital call and distribution workings along with notices and release to respective investors. Assist with conversion of Private Equity Funds from other accounting applications to Investran. Assist with onboarding new Private Equity Funds in the accounting platform (Investran, Paxus). This entails assisting in all reporting requirements, such as but not limited to financial statements, working papers/ management accounts, partner statements and ad-hoc client deliverables. To assist in various accounting and administration processes and conduct all work in accordance with IQ-EQ India Global Client Delivery's policies and procedures. Core Responsibilities Responsible for the preparation of Financial Statements with Disclosures, NAV reporting and other ad-hoc service requests for funds clients. To ensure all deliverables are timely and accurate Acquiring knowledge of designated clients' requirements and deliverables. Ensure compliance by following procedures and checklists following SSAE and other similar statutory requirements Proactively seeks adequate training, feedback and support in both technical and non-technical aspects of the role Tasks & Duties Cluster Client Delivery Acquires knowledge and understanding of the clients’ agreements, Scope of Work (SOW), SLA’s and other necessary information needed to prepare deliverables. Ensures complete information, data, supporting documents, etc. are received for the preparation of the needed requirements. To acknowledge or to escalate the completeness of the information, data, supporting documents, etc. to the Senior Accountant. Delivers consistent and quality information within the agreed timeframes. Prepare, complete, and ensure the quality of the assigned clients’ deliverables within the agreed timelines. To be knowledgeable with the components of the reports generated by the appropriate platform/s. To be able to review outputs and all other deliverables prepared. To address review comments. Takes ownership, prepares and replies to cluster/Client/Investor’s queries within 24 hours. Escalates any job-related issues and concerns to the appropriate authorities in a timely manner. Provides support to the rest of the team and other teams, as needed. Workflow Management Ensures timesheets are completed daily and accurately filed for all hours worked knowledge and understanding of the clients’ agreements, Sets up, monitors, updates and closes all deliverables via the workflow planner Systems Understands and uses best practice on accounting platform/s. Understands and becomes knowledgeable on how to generate reports using reporting platform/s. Risks Ensures relevant procedures, checklists and SSAE requirements are adhered to and completed to mitigate errors. Reports any breaches, complaints or errors to appropriate authorities in a timely manner. Assists in the preparation of error reports, identifies the areas of operational risk and participates in proposing appropriate remedial actions within 24 hours of identifying the error. Other May undertake any additional tasks and/or responsibilities as part of their professional development which may or may not be related to their specific function. Escalates any other work-related issues and concerns to the appropriate authorities in a timely manner. Key behaviours we expect to see Role In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following: Demonstrates Self-Awareness - Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm Being Resilient - Rebounding from setbacks and adversity when facing difficult situations Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences Customer Focus - Building strong customer relationships and delivering customer-centric solutions Self-Development - Actively seeking new ways to grow and be challenged using both formal and informal development channels Plans & Aligns - Planning and prioritizing work to meet commitments aligned with organisational goals Manages Conflict - Handling conflict situations effectively, with a minimum of noise Interpersonal Savvy - Relating openly and comfortably with diverse groups of people Organizational Savvy - Manoeuvring comfortably through complex policy, process and people-related organisational dynamics Qualifications Qualifications and Experience Required for this Role Essential Education / professional qualifications Good academic track record with University Degree in Accountancy or any other accounting-related courses. -OR- Graduate of any business-related course with 1+ year/s relevant fund accounting experience. Fundamental knowledge of IndAS, IFRS, US/UK/Lux GAAP and/or other accounting standards, Preparation of Financial Statements applicable laws and regulations Fluency in English and an additional foreign language Background Experience Knowledgeable in the preparation of working paper files, financial statements with disclosures and other financial information. Operational experience in fund accounting services, preferably in handling private equity. Technical Intermediate Excel skills such as pivot tables, lookup, “if” and other similar functions. Computer / program knowledge Knowledgeable in e-mail, word processing and video conferencing applications such as Microsoft Office. Effective written and verbal basic communication skills. Good knowledge of Investran/Paxus is preferred Desired Desire to complete Certified Public Accountant qualification, if applicable. Experience working in Financial Services or Global Client Delivery environment. Experience working in a multinational office environment. Show more Show less
Posted 1 day ago
0.0 - 4.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Description The recruiter will be responsible for all levels of talent acquisition, recruiting, and recruitment programs, procedures, and plans. Serve as consultant and partner staying current on business and market trends, assisting on both the strategic and tactical level. Possesses strong understanding of client needs and hiring conditions external and internal. Provides advice, expertise and assistance to all levels of personnel both internal and external on various recruiting/talent acquisition related issues. Serves as trusted member of Global HR organization driving great partnerships with internal & external customers. Provides sourcing and candidate generation to hiring managers across multiple teams, organizations and locations. To be great in this role the candidate must be able to successfully manage, prioritize and close searches against a timeline and have experience setting benchmarks, metrics, and understand how to prioritize to hit all customer SLAs. They thrive in an innovative, fast-paced environment, can roll up their sleeves, work hard, have fun, and get the job done. Key job responsibilities Partner with hiring teams to build effective sourcing, assessment, and closing approaches with an ability to manage customer/partner expectations through a deep understanding of return on investment. Be able to recruit passive candidates and possess the mentality to "profile people and gauge chemistry of candidates for fit and understand their motivation" rather than sell a role. Possess strong ability to screen interview candidates within the framework of the position specifications and prepare an ideal candidate slate within an appropriate and consistent timeline. Build and maintain network of potential candidates through pro-active market research and on-going relationship management; conducts in-depth interviews of potential candidates, demonstrating ability to anticipate hiring manager preferences through high offer-to-interview ratios. Communicate effectively with the hiring manager and interview team to ensure preparedness during the interview process. Share and exchange information with all levels of management. Recommend ideas and strategies related to recruitment that will contribute to the long-range growth of the company, implementing any new processes and fine-tuning standard processes for recruiting that fits within Amazon's mission to deliver the highest quality results to the customer. Provide a great candidate experience and act as a candidate advocate. Articulate in writing a plan with deliverable, timelines and a formal tracking process. Participate in special projects/recruiting initiatives including assessment of best practices in interviewing techniques, leveraging of internal sources of talent and identification of top performers for senior-level openings. Basic Qualifications Graduate from a reputable university. 0-4 years of prior work experience Working knowledge of Social media recruiting and should be updated with current market trends. Ability to source Business/tech talent, with prior experience to hire for roles like Product, Program, Sales, Tech Engineering and senior leadership roles. Experience managing and prioritizing multiple searches, projects and client relationships. Preferred Qualifications Analytic skills with ability to create, measure, and scale the right workflow between candidates, hiring managers, and the recruiting team. Strong consulting skills and demonstrated ability to work in a team environment, as a team leader and member. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Karnataka Job ID: A3009534 Show more Show less
Posted 1 day ago
5.0 years
0 Lacs
New Delhi, Delhi, India
On-site
Deadline for sending application: 27/06/2025 at 12.00 noon (CET). WE ARE The European External Action Service (EEAS) supports the High Representative in the exercise of her mandate to conduct and implement an effective and coherent Union’s Common Foreign and Security Policy (CFSP), to represent the EU and to chair the Foreign Affairs Council. It also supports the High Representative in her capacity as Vice-President of the Commission with regard to her responsibilities within the Commission in the external relations field, including the coordination of other aspects of the EU's external action. The EEAS works in close cooperation with the EU Member States, the General Secretariat of the Council, the services of the Commission and the Secretariat General of the European Parliament. Part of the Directorate for Policy Planning and Strategic Communication (ECO.GLOBAL.STRAT), the main task of the Information Integrity & Countering Foreign Information Manipulation and Interference Division (ECO.GLOBAL.STRAT.4) is to defend the EU’s values and interests by understanding and effectively addressing Foreign Information Manipulation and Interference (FIMI), including by building resilience against it. The division develops strategies and policy approaches to counter FIMI and advance information integrity, leading the implementation of related policy instruments such as the FIMI toolbox and manages dedicated cooperation structures, including the Rapid Alert System. It contributes to the detection and analysis of FIMI, informing evidence-based countermeasures to FIMI, with a specific focus on FIMI threat actors most relevant to the security of the EU and our partners. It undertakes a number of activities to bolster information integrity and resilience inside and outside the EU, including awareness raising, training, and other forms of public engagement offline and online such as the EUvsDisinfo project. Furthermore, it works closely with the global network of EU Delegations and the EU’s CSDP missions and operations, while building partnerships with key international partners, such as NATO or the G7, and civil society organisations. WE PROPOSE The position of a contract agent FGIV as per article 3b of the Conditions of Employment of Other Servants of the European Union (hereafter, the “CEOS”)[1]. PLACE and DATE OF EMPLOYMENT EEAS Headquarters, Brussels, Belgium Post available: 16/08/2025 LEGAL BASIS The vacancy is to be filled in accordance with the conditions stipulated under the CEOS, in particular Article 82 thereof. In case of recruitment, the successful candidate will be offered a contract agent position (Function group IV), on the basis of a contract with an initial duration of one year that may be successively renewed up to a maximum duration of six years[2], subject to the maximum duration of engagement by the EEAS allowed under successive limited duration contracts of different types[3]. WE LOOK FOR A dynamic, proactive and highly motivated colleague with strong analytical, project management, communication and networking skills to occupy the post of Policy officer in the Threat Actors and Responses Team in the ECO.GLOBAL.STRAT.4 Division, with a particular focus on Russia. The contract agent will support overall EU efforts to counter foreign information manipulation and interference, in particular by: contributing to the EUvsDisinfo project and its continued development with content creation and editing of text and audio-visual material. strengthening international cooperation and engagement with EU Member States as well as partners, contributing to strategy development and initiatives, with a particular focus on Russia as well as selected Eastern Neighbourhood countries. working closely with relevant policy divisions of the EEAS, EU Delegations in the priority regions, European Commission services and Representations in the member states, EC Spokespersons Service, EP press team, EU Member States representatives, external contractors as well international partners and organisations (NATO, G7, UN), the expert community, civil society and other relevant networks. Eligibility criteria [4] Further to the conditions set out in Article 82 of the CEOS, candidates must: have passed a valid EPSO CAST in a valid function group for this post, or be registered in the EPSO Permanent CAST for FG IV (https://epso.europa.eu/en/job-opportunities/open-for-application). In the latter case, while the registration will make the candidate eligible for the selection procedure, the recruitment of a candidate on this vacant post will be subject to his/her successfully passing the CAST exam; have completed university studies of at least three years attested by a diploma; have the capacity to work in the languages of the CFSP and external relations (English and French) necessary for the performance of their duties; be a national of one of the Member States of the European Union and enjoy full rights as a citizen. Selection criteria Candidates Should Have Professional knowledge Professional experience of at least 5 years, preferably in foreign or internal affairs, security policy, intelligence analysis, journalism, communication or capacity building and international partnerships. Thorough knowledge of Russia foreign and security policy, especially pertaining to foreign information manipulation and interference. Knowledge of the broader Eastern neighbourhood, including political dynamics, foreign and security policy of these countries would be a strong asset, as would the experience of working in these countries or in Russia. Professional experience in project management, including working with external contractors and managing the contract life-cycle from inception to completion. Experience in internal and external government communications, crisis management and strategic communication would be a strong asset. Good working knowledge of the EU (institutional) environment and decision-making processes and understanding of the EU’s policies regarding foreign information manipulation and interference, especially in the context of Russia as well as the broader Eastern neighbourhood will be considered an asset. Proven experience in creating constructive working relations in the field of external relations with national authorities, international organisations and partners (especially NATO, G7, UN) as well as the EU Member States. Experience from working in multilateral settings will be an asset. Skills Capacity to work and communicate under time constraints in an international diplomatic and multilingual environment. Intercultural sensitivity skills are required; Solid political analytical and drafting skills. Rapid grasp of problems and capacity to identify issues and solutions. Creativity and flexibility would be valuable assets; Experience of independently leading and managing projects, including in the field of communications; Experience in digital communication campaigns would be an asset. Languages Thorough knowledge (excellent capacity to write and speak) of English is required. Knowledge of Russian or another language of the EU’s Eastern neighbourhood will be considered a strong asset. Knowledge of another EU language would be an asset. Personal Qualities Be dynamic. Motivated, creative and flexible personality. Able to adapt quickly to new situations and deal with new challenges, including missions in conflict areas. Have the ability to work in a team, to coordinate with other teams and to communicate effectively. Be able to perform under high intensity conditions. CONDITIONS OF RECRUITMENT AND EMPLOYMENT CONFLICT OF INTEREST AND SECURITY RISKS As a matter of policy, applications by individuals who have dual nationality of which one of a non-EU country, will be considered on a case-by-case basis taking account in particular of the functions attributed to the vacant post. The EEAS also examines if there could be a conflict of interest or security risks. In this context, candidates shall fill in with their application a declaration of potential conflict of interest (see attached). MEDICAL CLEARANCE The signature of the contract will be subject to prior favourable opinion of the Medical Service. PERSONNEL SECURITY CLEARANCE (PSC) The requested level of security clearance for this post is: SECRET UE/EU SECRET. A description of the EU classified information levels is available under Article 2 of Annex A of the Decision ADMIN(2023) 18 on the security rules of the EEAS[5]. A valid Personnel Security Clearance (hereafter, the “PSC”)[6] allowing access to classified information, issued by the competent national authority in accordance with national laws and regulations, is mandatory at the moment of application in order to enter the selection process. The selected candidate may still be required to obtain a new PSC for the present post in accordance with national laws and regulationsand with the procedure laid down in the Decision ADMIN(2019)7 on Security Clearance Requirements and Procedures for the EEAS of 08 March 2019 and in Annex A I of the Decision ADMIN(2023) 18 on the security rules of the EEAS. Until the new PSC is issued, the selected candidate may not be authorised to access EUCI at the level of CONFIDENTIEL UE/EU CONFIDENTIAL or above, or to participate in any meetings or workflow where EUCI is processed. Please note that the necessary procedure for obtaining a PSC can be initiated on request of the employer only, and not by the individual candidate. In case of failure to obtain or renew the required PSC, the AACC may take the appropriate measures in accordance with Article 3(3) of the Decision ADMIN(2019) 7 on Security Clearance Requirements and Procedures for the EEAS of 08 March 2019. EQUAL OPPORTUNITIES The EEAS is committed to an equal opportunities policy for all its employees and applicants for employment. As an employer, the EEAS is committed to promoting gender equality and to preventing discrimination on any grounds. It actively welcomes applications from all qualified candidates from diverse backgrounds and from the broadest possible geographical basis amongst the EU Member States. We aim at a service, which is truly representative of society, where each staff member feels respected, is able to give their best and can develop their full potential. Candidates with disabilities are invited to contact CONTRACTAGENTS-HQ@eeas.europa.eu in order to accommodate any special needs and provide assistance to ensure the possibility to pass the selection procedure in equality of opportunities with other candidates. If a candidate with a disability is selected for a vacant post, the EEAS is committed to providing reasonable accommodation in accordance with Art 1(d)(4) of the Staff Regulations. APPLICATION AND SELECTION PROCEDURE [7] Please send your CV and cover letter (with your EPSO CAST number), in English or French, and the attached declaration of potential conflict of interest via email, with reference to the Vacancy Number in the Subject field, to: ECO-GLOBAL-STRAT-4-RECRUITMENT@eeas.europa.eu Deadline for sending application: 27/06/2025 at 12.00 noon (CET) . Candidates shall draft their CV using the Europass CV, which can be found at the following internet address: http://europass.cedefop.europa.eu/en/documents/curriculum-vitae. Late applications will not be accepted . The selection panel will make a pre-selection on the basis of the qualifications and professional experience described in the CV and motivational letter, and will produce a shortlist of eligible candidates who best meet the selection criteria for the post. Please note that only shortlisted candidates will be informed about the outcome of the pre-selection phase. The candidates who have been preselected will be invited for an interview by a selection panel. The selection panel may decide, subsequent to the interview, to organise written tests, either for all pre-selected candidates or to the best ranked ones. The content of such written tests will be defined by the selection panel and may include, but not be limited to, multiple choice questions, open questions and/or topics for a short essay. Pre-selected candidates without a valid CAST shall be invited to sit the CAST exam before or after the interview stage (in accordance with the eligibility criteria set out above). The panel will then recommend a shortlist of candidates for a final decision by the Authority Authorised to Conclude Contracts of Employment (hereafter, the “AACC”). The AACC may decide to interview the candidates on the final shortlist before taking this decision. It is recalled that the selection procedure may be terminated at any stage in the interest of the service. In the interest of the service, after identifying the candidate that best fits the requirements of the post as set out in the vacancy notice, the AACC may also establish a reserve list of candidates. These candidates shall be informed that the reserve list shall remain valid for a period of one year from when it is established and that it may be used to fill the same post or an equivalent post in the EEAS with the same job profile. [1] Staff Regulations of Officials of the European Union (SR) and the Conditions of Employment of Other Servants of the European Union (CEOS). [2] Article 8 of the Commission Decision C(2017) 6760 of 16.10.2017 on the general provisions for implementing Article 79(2) of the Conditions of Employment of Other Servants of the European Union, governing the conditions of employment of contract staff employed by the Commission under the terms of Articles 3a and 3b thereof. [3] Decision ADMIN(2023) 24 on the maximum duration of engagement by the European External Action Service of non-permanent staff under successive limited duration contracts of different types, and on the minimum lapse of time between successive contracts under Article 2(e) of the CEOS. [4] All the eligibility criteria must be met on the closing date for applications to this post. [5] OJ C 263, 26 July 2023, p.16. [6] The ‘Personnel Security Clearance’ is defined under point 2 of Annex A I of the Decision ADMIN(2023) 18 on the security rules of the EEAS as “a statement by a competent authority of a Member State which is made following completion of a security investigation conducted by the competent authorities of a Member State and which certifies that an individual may, provided his ‘need-to-know’ has been determined, be granted access to EUCI up to a specified level (CONFIDENTIEL UE/EU CONFIDENTIAL or above) until a specified date; the individual thus described is said to be ‘security cleared’.” [7] Your personal data will be processed in accordance with Regulation (EU) 2018/1725, as implemented by ADMIN(2019)8 Decision of the High Representative of the Union for Foreign Affairs and Security Policy. The privacy statement is available on the Europa website: (https://www.eeas.europa.eu/eeas/eeas-privacy-statement-data-protection-notice-purpose-processing-personal-data-related-public_en) and on the EEAS Intranet:(https://intranet.eeas.europa.eu/page/eeas-work/data-protection/privacy-statements-dp-notices). Show more Show less
Posted 1 day ago
3.0 years
0 Lacs
New Delhi, Delhi, India
Remote
Deadline for applications is 23/06/2025: at 12.00 hours (midday, Brussels time). WE ARE The European External Action Service (EEAS) is the EU's diplomatic service. The EEAS supports the High Representative in the exercise of her mandate to conduct and implement an effective and coherent Union’s Common Foreign and Security Policy (CFSP), to represent the EU and to chair the Foreign Affairs Council. It also supports the High Representative in her capacity as Vice-President of the Commission with regard to her responsibilities within the Commission in the external relations field, including the coordination of other aspects of the EU's external action. The EEAS works in close cooperation with the EU Member States, the General Secretariat of the Council, the services of the Commission and the Secretariat General of the European Parliament. The EU currently has 145 Delegations, 9 of which are to international organisations. In all, 6000 staff are currently serving in these Delegations. The Delegations are placed under the authority of the High Representative of the Union for Foreign Affairs and Security Policy, who is also Vice President of the European Commission. The work of a Delegation varies from country to country but, in general, covers political matters, press and information, trade, aid management and the external aspects of internal EU policies. The main mission of the Digital Solutions Division is to assist the European External Action Service and the worldwide network of EU Delegations in achieving its strategic objectives by supporting administrative and core business processes with modern Information and Communication Technology tools. The unit is composed of 50 officials and more than 200 experts and is organised in four sections: Management, IT Operations, Services and Security. WE PROPOSE The position of Regional IT Officer (RITO), contract agent FG III as per article 3a of the Conditions of Employment of Other Servants of the European Union (hereafter, the “CEOS”). PLACE OF EMPLOYMENT City, COUNTRY: Addis Ababa, ETHIOPIA LCA: 35% POST AVAILABLE: immediately LEGAL BASIS The vacancy is to be filled in accordance with the conditions foreseen in the relevant provisions of the CEOS[1], in particular Article 82 thereof. Subject to having passed the CAST[2] exam, the successful candidate will be offered a contract agent position (Function Group III), as per Article 3a of the Conditions of Employment of Other Servants of the European Union (CEOS), on the basis of a contract with an initial duration of 3 years. This contract may be renewed not more than once for a fixed period of not more than 5 years. Any further renewal shall be for an indefinite period.[3] WE LOOK FOR Under the authority of the Head of Delegation (HOD) and under the direct responsibility of the Head of Administration (HOA), and the direct instructions of the Digital Solutions Division EEAS.RM.SCS.5, the RITO will be responsible for the day-to-day running of the IT infrastructure and IT support of the users of the Delegation and other Delegations in the region. The Main Tasks To Be Executed Are End-User Support Provide level 1 to level 3 IT support to staff in the assigned Delegations and (if applicable) support and supervise local IT staff. Ensure defined processes are well followed by the IT staff (proper use of ITSM tools). Responsible for normal/expected IT operations for users, with minimal business impact and according to the urgency of the incident. Ensure the proper registration, by using the ticketing tool, all IT incidents and service requests reported to the IT Officer, whenever unable to provide a solution, escalate to the appropriate higher level of support. Ensure, follow-up, implement solutions, and in general, participate in the Incident and Request Fulfillment processes actively. Resolve incidents or service requests, both rapidly and in a satisfactory way (through either a permanent fix or a temporary workaround). Maximise the number of tickets resolved without 2nd/3rd level intervention. Assist, if requested, in the configuration of the PABX (Private Automatic Branch Exchange) system and assist with telephone handsets (change of name, hunt group, voicemail) and in using the telephone system. To monitor the ICT status of the Delegation using the provided monitoring tools: SolarWinds, McAfee reports, SCCM patching reports, etc. ICT infrastructure management Ensure the implementation and perform daily operations of the server infrastructure, their maintenance, upgrades, updates, backups, restores, capacity planning, security and audit, incident and problem management. Manage shared resources (disks, printers); assign rights to users; create and maintain necessary automation scripts. Manage the internal LAN, the IP address allocation and other network equipment. In general, take the necessary measures to ensure a high level of quality and availability in the ICT infrastructure. Monitor closely the status of the IT infrastructure and react properly to incidents and outages. Install and manage the Wifi infrastructure of the Delegations. ICT equipment management Deploy the new PC/Laptops Reference configurations, software updates, etc. via the provided tools and procedures (SCCM) in coordination with HQ support and local IT Support. Manage the stock of laptops for staff members going on missions – recuperation and clean-up of laptops when returned after the missions. ICT security management Apply the security policies decided by the Headquarter and propose additional measures if necessary. Manage whenever necessary the accounts, keeping updated the different directories. Ensure that all precautions are taken concerning sensitive information. In general, implement the necessary measures to keep a high level of IT security in the office. ICT advice and management Organise and/or attend meetings on day-to-day matters related with the IT operation, participate in discussions, assessing the impact of changes and make recommendations. Assist the Head of Administration with budget related expenditure estimates, in the preparation, maintaining of office budgets and servicing costs. Assist in the negotiation with suppliers, associated agencies with regard to equipment, cabling, access to Internet etc. Maintain necessary budgetary control records. Prepare a quarterly activity report. Ensure business continuity by remotely managing the ICT infrastructure during absences or missions of other RITOs for the Delegations. Perform missions to Delegations within the region or exceptionally on demand to other regions. Participate in one or more “Centres of Expertise” (COE), according to own expertise on specific IT fields, and provide effective level 1 to 3 IT support to all Delegations. In parallel, participate in global IT projects, related to own expertise, as requested by EEAS RM.SCS.5. Optionally and when requested by EEAS RM.SCS.5, act as "Service Owner" i.e. responsible for the delivery of specific IT services, at global scale. Eligibility criteria [4] According To The Conditions Set Out In Article 82 Of The CEOS And In Article 2 Of The Commission Decision C(2017) 6760 Final[5], Which Is Applicable To The EEAS By Virtue Of The Decision ADMIN(2018) 4 Of The High Representative[6], In Order To Be Eligible For This Post Of Contract Agent FG III, Candidates Must have passed a valid EPSO CAST in FG III; or be registered in the EPSO Permanent CAST for FG III (https://epso.europa.eu/en/job-opportunities/open-for-application). In the latter case, while the registration will render the candidate eligible for the selection procedure, the recruitment of a candidate on this vacant post will be subject to his/her successfully passing the CAST exam; meet the minimum qualifications for engagement as contract agent FG III: (i) Have a level of post-secondary education attested by a diploma; or (ii) a level of secondary education attested by a diploma giving access to post-secondary education, and appropriate professional experience of at least three years; or (iii) where justified in the interest of the service, professional training or professional experience of an equivalent level (related to the nature of the tasks and qualifications indicated in the job description). have the capacity to work in languages of CFSP and external relations (English and French) necessary for the performance of their duties; be a national of one of the Member States of the EU and enjoy full rights as a citizen. Selection criteria Proven Experience In The Following Areas End-user support in front and back office – including ITIL processes. Installation and maintenance of datacentre infrastructure. Knowledge and management of Microsoft OS for endpoints and servers, virtualisation and storage (VMWARE and/or HyperV). Installation and maintenance of enterprise networks (LAN, router, firewalls, wifi, fibre and coper cabling, VOIP technologies, telephony, videoconferencing…). Configuration, maintenance, patching and support of workplace equipment (laptops, desktops, printers, smartphone, tablets) in a large environment including software distribution and (remote) support. General Skills And Competencies Candidates should demonstrate (and will be evaluated on): being service minded; strong communication skills – capacity to translate complex technical matters into “user language”; a sense of initiative, autonomy and hands-on approach; very good organisational skills; capacity to assure quality, speed and accuracy in performing complex tasks in a multicultural environment. Furthermore Experience in handling secure communications and classified information; Knowledge of IT tools used in EU institutions (ARES, MIPS, Sysper2, Syslog, etc.); Experience of working in a team in multi-disciplinary and multi-cultural environment will be considered as assets. Working languages Fluent in English (written and orally); Knowledge of French and other EU languages, and knowledge of the language(s) of the country of the Delegation will be considered an asset. POSTING POLICY EEAS career development policy places the need for staff to develop a mix of competences at its core, e.g. working in various fields of expertise and responsibilities in the course of a person's career, including postings at Headquarters and Delegations. Contract staff in Delegations is usually posted for 2, 3, 4 or 6 years in a given EU Delegation. Call for interest to apply for postponement or early mobility will be launched annually prior to the publication of the mobility exercise. Staff are reminded that extension and early mobility are not a right. Contract staff assigned to a post where the living conditions allowance (LCA) determined in accordance with Article 10 of Annex X to the Staff Regulations of Officials of the EU (SR) is 30% or 35% may participate in the mobility exercise after 4 years . Contract staff assigned to a post where the LCA is 40% may participate in the mobility exercise after 3 years . Contract staff assigned to a non-family post may participate in the mobility exercise after 2 years . For candidates currently posted in compound-confined, non-family posting, please refer to Article 6, point 2(g) of the Decision ADMIN(2021) 221. Within the mobility exercise, contract staff may be temporarily assigned to the EEAS Headquarters in Brussels; such assignment shall remain exceptional and depends on the availability of posts. The assignment shall be for no less than two years, unless a derogation is granted by the Head of the Division RM.BHR.3 ‘Selection and Recruitment’ in the interest of the service. The assignment shall be for no more than four years, in accordance with Article 118 of the CEOS and Article 3 of Annex X to the SR. The member of contract staff temporarily assigned to the EEAS Headquarters shall be included in the mobility exercise in time to be reassigned to a Union Delegation before he/she reaches the maximum period of 4 years. Candidates currently in the EEAS Headquarters are expected to have served at least three years in the Headquarters by the expected time of posting in Delegation. Derogation to this rule may only be granted by the competent Authority Authorised to Conclude Contracts of Employment (AACC) in the interest of the service. External candidates may also apply to any vacancy position published for posts in Delegations. It is in the interest of the service to ensure that staff members in Delegations are able to complete full postings before reaching the age of retirement. Before taking any final decisions on nominations, the competent AACC will ensure on a case-by-case basis, in accordance with the SR and CEOS, that the successful candidates will indeed be able to complete the relevant full posting for the post for which they are selected. As stated in Article 6(2)(a) of the Decision ADMIN(2020) 35, applications from candidates not fulfilling this requirement will be examined by the AACC for exceptional and justified reasons and in the interest of the service. CONDITIONS OF RECRUITMENT AND EMPLOYMENT CONFLICT OF INTEREST AND SECURITY RISKS As a matter of policy, applications of individuals who have the dual nationality of the host country or whose family member has the nationality of the host country will be considered eligible for a posting in that host country only as a positive result of a case-by-case assessment. In that regard, the EEAS examines if there could be a conflict of interest and a risk of a possible refusal by the host country to grant diplomatic immunity to the staff member and or his/her partner and/or family, as well as possible security risks. In this context, candidates shall fill in with their application a declaration of potential conflict of interest (see the annex to this vacancy notice). PERSONNEL SECURITY CLEARANCE The requested level of security clearance for this post is: SECRET UE/EU SECRET. A description of the EU classified information levels is available under Article 2 of Annex A of the Decision ADMIN(2023) 18 on the security rules of the EEAS[7]. The selected candidate should hold, or be in the position to obtain, a valid Personnel Security Clearance (PSC)[8] issued by the competent authority of the Member State concerned. Candidates who do not already have a valid PSC will be required to go through the security clearance vetting procedure of their Member State to obtain this clearance in accordance with national laws and regulations and with the procedure laid down in the Decision ADMIN(2019) 7 of the Director General for Budget and Administration of the EEAS on Security Clearance Requirements and Procedures for the EEAS[9] and in Annex A I of the Decision ADMIN(2023) 18 on the security rules of the EEAS. Until the PSC is issued by the competent authority of the Member State concerned, the selected candidate will not be authorised to access EUCI at the level of CONFIDENTIEL UE/EU CONFIDENTIAL or above, or to participate in any meetings or workflow where EUCI is processed. Please note that the necessary procedure for obtaining a PSC can be initiated on request of the employer only, and not by the individual candidate. In case of failure to obtain or renew the required PSC, the AACC may take the appropriate measures in accordance with Article 3(3) of the Decision ADMIN(2019) 7. MEDICAL CLEARANCE The signature of the contract will be subject to prior favourable opinion of the Medical Service . On that occasion, the candidate should indicate any serious health problems or requirements for specialised medical treatment for themselves and/or for the individuals who will accompany them. If staff members withhold such information they will not benefit from a reimbursement by the institution of certain costs, e.g. expenses relating to medical evacuation, or to a return to Headquarters in the case of early mobility. Prior to recruitment, the successful candidate will be contacted by our services in order to fulfil the relevant medical requirements for the post as appropriate, including a psychological assessment which the AACC reserves the right to request. Other Candidates are deemed to be fully aware of the provisions of Annex X to the Staff Regulations, which applies to staff serving in Delegations located outside the EU, regarding their rights and obligations (i.e. leave entitlements, allowances, reimbursement of expenses, social security benefits). Candidates are deemed to be fully aware of the local living conditions , including inter alia information concerning security, health care, education, social acceptance of sexual orientation, employment opportunities for spouses and the accommodation provided (Annex X to the SR, Article 5 or 23), before applying. Candidates are strongly encouraged to consult the relevant Country Post reports which are available from the Division RM.01 ‘Coordination’: RM-01-COORDINATION@eeas.europa.eu All postings will in principle be aligned with the mobility cycle and have the 31 August of a given year as end date. Successful candidates shall participate in all compulsory pre-posting training . All posts in an EU Delegation require the successful completion of BASE, a security e-learning. The ‘Hostile Environment Awareness Training’ (HEAT) is compulsory before taking up duty/going on mission in some countries. The EEAS will provide the selected candidate with that possibility in case she or he has not yet followed the training. EQUAL OPPORTUNITIES The EEAS is committed to an equal opportunities policy for all its employees and applicants for employment. As an employer, the EEAS is committed to promoting gender equality and to preventing discrimination on any grounds. It actively welcomes applications from all qualified candidates from diverse backgrounds and from the broadest possible geographical basis amongst the EU Member States. We aim at a service which is truly representative of society, where each staff member feels respected, is able to give their best and can develop their full potential. Candidates with disabilities are invited to contact the Functional mailbox CONTRACTAGENTS-DELEGATIONS@eeas.europa.eu in order to accommodate any special needs and provide assistance to ensure the possibility to pass the selection procedure in equality of opportunities with other candidates. If a candidate with a disability is selected for a vacant post, the EEAS is committed to providing reasonable accommodation in accordance with Art 1d(4) of the SR. APPLICATION AND SELECTION PROCEDURE [10] The Procedure Will Take Place In Three Steps Application Before submitting their application, candidates should carefully check whether they meet all the eligibility criteria in order to avoid automatic exclusion from the selection procedure. Equally, candidates are deemed to be fully aware of the local living conditions, including information concerning the accommodation, before applying. Individual post reports are available from the Division RM.01 ‘Coordination’: RM-01-COORDINATION@eeas.europa.eu Candidates should also ensure that they are fully aware of the relevant security provisions; Personal Security Clearance at the level SECRET UE/EU SECRET is requested in all EU Delegations. Successful candidates will be required to undergo security vetting if they do not already hold security clearance to the appropriate level in accordance with the EEAS relevant security provisions (for more information, see Section “Personal Security Clearance” below). During the application procedure, candidates are required to send the following documents: an up-to-date Curriculum Vitae (preferably using the Europass CV format), in either English or French, indicating clearly your EPSO CAST number; a letter of motivation (maximum 2 pages), in either English or French; declaration of potential conflict of interest (annexed to this vacancy note). Applications should be submitted to the EEAS Digital Solutions Division, RM.SCS.5, at the following email address: RM-SCS-5-HR@eeas.europa.eu Deadline for applications is 23/06/2025: at 12.00 hours (midday, Brussels time) . Candidates are strongly advised to submit their application as early as possible. Late applications will not be accepted. For correspondence concerning the selection procedure, please use the following email address: CONTRACTAGENTS-DELEGATIONS@eeas.europa.eu Pre-selection The selection panel will make a pre-selection on the basis of the qualifications and the professional experience described in the CV and motivation letter, and will produce a shortlist of eligible candidates who best meet the selection criteria for the post. Please note that only shortlisted candidates will be informed about the outcome of the pre-selection phase. Selection The candidates who have been preselected will be invited for an interview by a selection panel. The selection panel may decide, in addition to the interview, to organise written tests, either for all pre-selected candidates or to the best ranked ones. The content of such written tests will be defined by the selection panel and may include, but not be limited to, multiple choice questions, open questions and/or topics for a short essay. Pre-selected candidates without a valid CAST shall be invited to sit the CAST exam before or after the interview stage (in accordance with the eligibility criteria set out above). The panel will recommend a shortlist of candidates for a final decision by the AACC. The AACC may decide to interview the candidates on the final shortlist before taking this decision. It is recalled that the selection procedure may be terminated at any stage in the interest of the service. In the interest of the service, the AACC may also establish a reserve list of candidates. These candidates shall be informed that the reserve list shall remain valid for a period of one year from when it is established and that it may be used to fill an equivalent post in the EEAS having the same job profile. ADDRESS FOR INQUIRIES CONTRACTAGENTS-DELEGATIONS@eeas.europa.eu [1] The Text Of The Staff Regulations Of Officials Of The EU And The CEOS Is Accessible At The Following Link https://eur-lex.europa.eu/legal-content/EN/TXT/?qid=1570023902133&uri=CELEX:01962R0031-20190101 [2] Contract Agent Selection Tool. [3] In accordance with Article 85(1) of the CEOS. [4] All the eligibility criteria must be met on the closing date for applications to this post. [5] Commission Decision C(2017) 6760 final of 16 October 2017 on the general provisions for implementing Article 79(2) of the CEOS, governing the conditions of employment of contract staff employed by the Commission under the terms of Articles 3a and 3b. [6] Decision ADMIN(2018) 4 of the High Representative of the Union for Foreign Affairs and Security Policy of 12 March 2018 amending Annex I of the Decision of the High Representative PROC HR(2011) 013 on General Implementing Provisions for giving effect to the Staff Regulations and to the Conditions of Employment of Other Servants. [7] OJ C 263, 26 July 2023, p.16. [8] The ‘Personnel Security Clearance’ is defined under point 2 of Annex A I of the Decision ADMIN(2023) 18 on the security rules of the EEAS as “a statement by a competent authority of a Member State which is made following completion of a security investigation conducted by the competent authorities of a Member State and which certifies that an individual may, provided his ‘need-to-know’ has been determined, be granted access to EUCI up to a specified level (CONFIDENTIEL UE/EU CONFIDENTIAL or above) until a specified date; the individual thus described is said to be ‘security cleared’.” [9] Decision ADMIN(2019) 7 of the Director General for Budget and Administration of the EEAS of 8 March 2019 on Security Clearance Requirements and Procedures for the EEAS. [10] Your personal data will be processed in accordance with Regulation (EU) 2018/1725, as implemented by the Decision ADMIN(2019) 8 of the High Representative of the Union for Foreign Affairs and Security Policy on implementing rules relating to the protection of personal data by the EEAS and the application of Regulation. The privacy statement is available on the Europa website (https://www.eeas.europa.eu/eeas/eeas-privacy-statement-data-protection-notice-purpose-processing-personal-data-related-public_en) and on the EEAS Intranet (https://intranet.eeas.europa.eu/page/eeas-work/data-protection/privacy-statements-dp-notices). Show more Show less
Posted 1 day ago
0 years
0 Lacs
New Delhi, Delhi, India
On-site
Deadline for sending application: 30/06/2025at 12.00 noon (CET). WE ARE The European External Action Service (EEAS) supports the High Representative in the exercise of her mandate to conduct and implement an effective and coherent Union’s Common Foreign and Security Policy (CFSP), to represent the EU and to chair the Foreign Affairs Council. It also supports the High Representative in her capacity as Vice-President of the Commission with regard to her responsibilities within the Commission in the external relations field, including the coordination of other aspects of the EU's external action. The EEAS works in close cooperation with the EU Member States, the General Secretariat of the Council, the services of the Commission and the Secretariat General of the European Parliament. The Civilian Operations Headquarters (CivOpsHQ) is the permanent structure supporting the Civilian Operations Commander. The Civilian Operations Commander is the overall commander at the strategic level of currently 13 civilian CSDP crisis management missions and provides strategic guidance and direction to the Heads of Mission. The Civilian Operations Commander reports directly to the High Representative for Foreign Affairs and Security Policy and through her to the Council of the EU. Under the political control and strategic direction of the Political and Security Committee and the overall authority of the High Representative, the Civilian Operations Commander ensures the effective planning and conduct of civilian CSDP crisis management operations, as well as the proper implementation of all mission-related tasks. The Personnel Division (DMD.CivOpsHQ.3) is responsible for supporting on behalf of the Commander civilian CSDP missions in all matters related to Human Resources (HR), providing guidance, organising selection and recruitment and developing horizontal HR policies. The Division is composed of three sections: SEC.1 HR Policies, SEC.2 Selection and Recruitment, SEC. 3 Capacity Generation and Personnel Development. WE PROPOSE The position of HRM Assistant contract agent FGIII as per article 3b of the Conditions of Employment of Other Servants of the European Union (hereafter, the “CEOS”)[1]. PLACE and DATE OF EMPLOYMENT EEAS Headquarters, Brussels, Belgium Post available: 01/09/2025 LEGAL BASIS The vacancy is to be filled in accordance with the conditions stipulated under the CEOS, in particular Article 82 thereof. In case of recruitment, the successful candidate will be offered a contract agent position (Function group III), on the basis of a contract with an initial duration of one year that may be successively renewed up to a maximum duration of six years[2], subject to the maximum duration of engagement by the EEAS allowed under successive limited duration contracts of different types[3]. WE LOOK FOR As point of contact and main interlocutor on human resources related issues, the successful candidates will play a key role in implementing all tasks related to the human resources capacity generation for the civilian CSDP Mission. The HRM Assistants will be assigned to the Selection and Recruitment Section. The jobholders will be responsible for continuously aiming to improve the effectiveness and efficiency in the implementation of human resources selection, management, and procedures, in particular in relation to the civilian CSDP Mission mentioned above. In addition, the successful candidates will be supporting the development of civilian CSDP policies in the field of human resources, with a specific focus on the implementation of the 2023 Civilian CSDP Compact and in close coordination with the Missions Staffing Policy Section. DMD.CivOpsHQ.3 is seeking a proactive, service-oriented, flexible and highly motivated colleague with strong analytical and teamwork skills to fulfil the post of HRM Assistant. The candidates should have a good understanding of EU policy and decision-making processes, inter-institutional relations as well as relevant experience in human resources. The candidates will work in an international and multi-cultural environment in close synergy with Member States and other EU institutions. The HRM Assistants are expected to perform the following tasks: Act as point of contact for specific civilian CSDP Missions; Provide back up and support for other missions, as necessary; Plan, prepare and manage the Calls for Contributions process, coordinate and support the Mission in conducting a timely capacity generation process; Advise and supervise the preparation of job descriptions in accordance with applicable rules; Participate in and ensure oversight of all the recruitment, selection and deployment of international personnel; Process applications and maintain rosters and databases on recruitment; Participate in the preparation of human resources planning and reporting, and elaborate quantitative and qualitative analysis; Advise, provide guidance and instructions to the Mission (Senior Management and Human Resources teams) on Human Resources Policies and Procedures as per applicable rules; Provide timely support and guidance to the CSDP Mission on all human resources issues, including status of personnel, personnel administration processes, implementation of leave policy, financial entitlements, international staff contracts, among others, and help establish and maintain Standard Operating Procedures; Provide briefings, advice and assistance on human resources and other administrative issues to CivOpsHQ and Member States as required; Support CivOpsHQ’s annual Human Resources Capacity Generation Conference; Contribute to the analysis and provide guidance on legal questions related to Human Resources policies in the Mission, in close coordination with the CivOpsHQ Legal Adviser; Contribute to the development, coordination and implementation of initiatives to increase the number of women in the assigned civilian CSDP Missions, in close coordination with other relevant stakeholders at CivOpsHQ and Member States; Support the business management of Goalkeeper-Registrar and CiMA - the IT tools on HR management developed specifically for MD CivOpsHQ and civilian CSDP missions - including providing user support to the two CSDP Missions as required; Contribute to data collection and analysis of HR statistics and the preparation of specific CivOpsHQ Capacity Generation reports for Member States; Contribute to designing and delivering trainings to CSDP Mission staff, CivOpsHQ staff and Member States representatives on civilian CSDP HR topics; Participate in inter-institutional thematic working groups, and contribute to related briefings on Missions' human resources issues; Participate in Technical Assessment Missions and other kind of in-theatre missions where relevant and required; Undertake other tasks or civilian CSDP Missions as requested by the Division management. Eligibility criteria [4] Further to the conditions set out in Article 82 of the CEOS, candidates must: have passed a valid EPSO CAST in a valid function group for this post, or be registered in the EPSO Permanent CAST in a valid function group for this post (https://epso.europa.eu/en/job-opportunities/open-for-application). In the latter case, while the registration will make the candidate eligible for the selection procedure, the recruitment of a candidate on this vacant post will be subject to his/her successfully passing the CAST exam; have a level of post-secondary education attested by a diploma or a level of secondary education attested by a diploma giving access to post-secondary education and appropriate professional experience of three year; have the capacity to work in the languages of the CFSP and external relations (English and working knowledge of French) necessary for the performance of their duties; be a national of one of the Member States of the European Union and enjoy full rights as a citizen. Selection criteria Candidates Should have the ability to maintain diplomatic relations and to ensure representation and communication in a complex, multicultural environment; have professional experience in the field of Human Resources; have the capacity to create constructive working relations in the field of external relations with national authorities, international organisations and EU Member States; have strong drafting and analytical skills combined with sound judgement; have knowledge of external relations, internal policies and functioning of the Union; have excellent communication skills and the ability to establish and maintain a network of contacts both within and outside the EEAS; have the ability to communicate clearly on complex issues and the capacity to perform with accuracy and in a flexible manner a diversity of tasks in a complex institutional environment; have strong service attitude; be a flexible team player. Furthermore experience of working in a team in multi-disciplinary and multi-cultural environment; experience in working with or within other EU institutions; experience/knowledge of CFSP/CSDP-related issues will be considered as strong assets. CONDITIONS OF RECRUITMENT AND EMPLOYMENT CONFLICT OF INTEREST AND SECURITY RISKS As a matter of policy, applications by individuals who have dual nationality of which one of a non-EU country, will be considered on a case-by-case basis taking account in particular of the functions attributed to the vacant post. The EEAS also examines if there could be a conflict of interest or security risks. In this context, candidates shall fill in with their application a declaration of potential conflict of interest (see attached) MEDICAL CLEARANCE The signature of the contract will be subject to prior favourable opinion of the Medical Service. PERSONNEL SECURITY CLEARANCE (PSC) The requested level of security clearance for this post is: SECRET UE/EU SECRET. A description of the EU classified information levels is available under Article 2 of Annex A of the Decision ADMIN(2023) 18 on the security rules of the EEAS[5]. The selected candidate should hold, or be in the position to obtain, a valid Personnel Security Clearance (hereafter, the “PSC”)[6] issued by the competent authority of the Member State concerned. Candidates who do not already have a valid PSC will be required to go through the security clearance vetting procedure of their Member State to obtain this clearance in accordance with national laws and regulations and with the procedure laid down in the Decision ADMIN(2019)7 on Security Clearance Requirements and Procedures for the EEAS of 08 March 2019 and in Annex A I of the Decision ADMIN(2023) 18 on the security rules of the EEAS. Until the PSC is issued by the competent authority of the Member State concerned, the selected candidate will not be authorised to access EUCI at the level of CONFIDENTIEL UE/EU CONFIDENTIAL or above, or to participate in any meetings or workflow where EUCI is processed. Please note that the necessary procedure for obtaining a PSC can be initiated on request of the employer only, and not by the individual candidate. In case of failure to obtain or renew the required PSC, the AACC may take the appropriate measures in accordance with Article 3(3) of the Decision ADMIN(2019) 7 on Security Clearance Requirements and Procedures for the EEAS of 08 March 2019. EQUAL OPPORTUNITIES The EEAS is committed to an equal opportunities policy for all its employees and applicants for employment. As an employer, the EEAS is committed to promoting gender equality and to preventing discrimination on any grounds. It actively welcomes applications from all qualified candidates from diverse backgrounds and from the broadest possible geographical basis amongst the EU Member States. We aim at a service, which is truly representative of society, where each staff member feels respected, is able to give their best and can develop their full potential. Candidates with disabilities are invited to contact CONTRACTAGENTS-HQ@eeas.europa.eu in order to accommodate any special needs and provide assistance to ensure the possibility to pass the selection procedure in equality of opportunities with other candidates. If a candidate with a disability is selected for a vacant post, the EEAS is committed to providing reasonable accommodation in accordance with Art 1(d)(4) of the Staff Regulations. APPLICATION AND SELECTION PROCEDURE [7] Please send your CV and cover letter (with your EPSO CAST number), in English or French, and the attached declaration of potential conflict of interest via email, with reference to the Vacancy Number in the Subject field, to civopshq-administration@eeas.europa.eu Deadline for sending application: 30/06/2025at 12.00 noon (CET) . Candidates shall draft their CV using the Europass CV, which can be found at the following internet address: http://europass.cedefop.europa.eu/en/documents/curriculum-vitae. Late applications will not be accepted . The selection panel will make a pre-selection on the basis of the qualifications and professional experience described in the CV and motivational letter, and will produce a shortlist of eligible candidates who best meet the selection criteria for the post. Please note that only shortlisted candidates will be informed about the outcome of the pre-selection phase. The candidates who have been preselected will be invited for an interview by a selection panel. The selection panel may decide, subsequent to the interview, to organise written tests, either for all pre-selected candidates or to the best ranked ones. The content of such written tests will be defined by the selection panel and may include, but not be limited to, multiple choice questions, open questions and/or topics for a short essay. Pre-selected candidates without a valid CAST shall be invited to sit the CAST exam before or after the interview stage (in accordance with the eligibility criteria set out above). The panel will then recommend a shortlist of candidates for a final decision by the Authority Authorised to Conclude Contracts of Employment (hereafter, the “AACC”). The AACC may decide to interview the candidates on the final shortlist before taking this decision. It is recalled that the selection procedure may be terminated at any stage in the interest of the service. In the interest of the service, after identifying the candidate that best fits the requirements of the post as set out in the vacancy notice, the AACC may also establish a reserve list of candidates. These candidates shall be informed that the reserve list shall remain valid for a period of one year from when it is established and that it may be used to fill the same post or an equivalent post in the EEAS with the same job profile. Contact: Mr Mirco KREIBICH, Head of Division CivOpsHQ.3 Tel: +32 2584-1136 Email: Mirco.KREIBICH@eeas.europa.eu [1] Staff Regulations of Officials of the European Union (SR) and the Conditions of Employment of Other Servants the European Union (CEOS). [2] Article 8 of the Commission Decision C(2017) 6760 of 16.10.2017 on the general provisions for implementing Article 79(2) of the Conditions of Employment of Other Servants of the European Union, governing the conditions of employment of contract staff employed by the Commission under the terms of Articles 3a and 3b thereof. [3] Decision ADMIN(2023) 24 on the maximum duration of engagement by the European External Action Service of non-permanent staff under successive limited duration contracts of different types, and on the minimum lapse of time between successive contracts under Article 2(e) of the CEOS. [4] All the eligibility criteria must be met on the closing date for applications to this post. [5] OJ C 263, 26 July 2023, p.16. [6] The ‘Personnel Security Clearance’ is defined under point 2 of Annex A I of the Decision ADMIN(2023) 18 on the security rules of the EEAS as “a statement by a competent authority of a Member State which is made following completion of a security investigation conducted by the competent authorities of a Member State and which certifies that an individual may, provided his ‘need-to-know’ has been determined, be granted access to EUCI up to a specified level (CONFIDENTIEL UE/EU CONFIDENTIAL or above) until a specified date; the individual thus described is said to be ‘security cleared’.” [7] Your personal data will be processed in accordance with Regulation (EU) 2018/1725, as implemented by ADMIN(2019)8 Decision of the High Representative of the Union for Foreign Affairs and Security Policy. The privacy statement is available on the Europa website: (https://www.eeas.europa.eu/eeas/eeas-privacy-statement-data-protection-notice-purpose-processing-personal-data-related-public_en) and on the EEAS Intranet:(https://intranet.eeas.europa.eu/page/eeas-work/data-protection/privacy-statements-dp-notices). Show more Show less
Posted 1 day ago
0 years
0 Lacs
New Delhi, Delhi, India
On-site
Deadline for sending application: 25/06/2025 at 12.00 noon (CET). WE ARE The European External Action Service (EEAS) supports the High Representative in the exercise of her mandate to conduct and implement an effective and coherent Union’s Common Foreign and Security Policy (CFSP), to represent the EU and to chair the Foreign Affairs Council. It also supports the High Representative in her capacity as Vice-President of the Commission with regard to her responsibilities within the Commission in the external relations field, including the coordination of other aspects of the EU's external action. The EEAS works in close cooperation with the EU Member States, the General Secretariat of the Council, the services of the Commission and the Secretariat General of the European Parliament. The RM.SCS.6, Real Estate, Safety and Greening Division is responsible for the definition and implementation of the Real Estate policy, Health and Safety as well as the Environmental Policies of the EEAS for HQ and the EU Delegations. In addition, it manages the buildings that host the EEAS in Brussels as well as the office buildings, official Residences and staff accommodations in 145 EU Delegations and Offices of the European Union worldwide. The Real Estate Policy and Strategy Sector is responsible for real estate policy development and implementation, legal support, colocation policy, the organisation of trainings and pre posting sessions as well as the organisation of EEAS Building Committees and the periodical reporting of EEAS Real Estate data. Co-location is the hosting of EU Member States, EU Agencies, Institutions and other likeminded partners in buildings of EU Delegations worldwide, aiming at enhancement of cooperation in the field and making efficient use of space. WE PROPOSE The position of Legal Officer contract agent FGIV as per article 3b of the Conditions of Employment of Other Servants of the European Union (hereafter, the “CEOS”)[1]. The Legal Officer will be in charge of advising on, drafting and negotiation of real estate rent contracts, purchase agreements, sale contracts, works contracts, colocation agreements, and other contracts related to building projects. S/he will provide advice, legal analysis and prepare drafts on real estate policies, working documents, internal procedures for the assessment of building projects, administrative decisions and procurement procedures. S/he will also act as contact point for the Legal Department of the EEAS and prepare contributions for court cases. S/he will further deal with the political aspects related to colocation and will draft guidelines for the implementation of the EEAS Colocation Policy and related policy papers. PLACE and DATE OF EMPLOYMENT EEAS Headquarters, Brussels, Belgium Post available: Immediately LEGAL BASIS The vacancy is to be filled in accordance with the conditions stipulated under the CEOS, in particular Article 82 thereof. In case of recruitment, the successful candidate will be offered a contract agent position (Function Group IV), on the basis of a contract with an initial duration of one year that may be renewed up to a duration to be determined, in accordance with the relevant provisions of the CEOS and subject to budgetary availabilities, and in any case not exceeding six years in total[2]. The duration of the contract is also subject to the maximum duration of engagement by the EEAS allowed under successive limited duration contracts of different types[3]. WE LOOK FOR Skills A dynamic, proactive and highly motivated colleague with very good communication and organisational skills and with a developed sense of service. S/he will be entrusted with the following main tasks: to conduct legal analysis and provide guidance to support all sectors of the Real Estate, Safety and Greening Division as well as the EU Delegations; to provide legal advice on drafting of real estate lease and purchase contracts, and related procurement documents; to develop real estate and colocation policies and draft guidelines and internal rules for the implementation of these policies; to provide legal advice for the negotiations of building contracts, colocation agreements and other contracts related to building projects; to analyse and compose synthesis notes, documents, and briefings addressing legal issues and risks; to represent the Division in meetings and relevant committees. Eligibility criteria [4] Further to the conditions set out in Article 82 of the CEOS, candidates must: have passed a valid EPSO CAST in a valid function group for this post, or be registered in the EPSO Permanent CAST for FG IV (https://epso.europa.eu/en/job-opportunities/open-for-application). In the latter case, while the registration will make the candidate eligible for the selection procedure, the recruitment of a candidate on this vacant post will be subject to his/her successfully passing the CAST exam; have completed university studies of at least three years attested by a diploma; have the capacity to work in the languages of the CFSP and external relations (English and French) necessary for the performance of their duties; be a national of one of the Member States of the European Union and enjoy full rights as a citizen. Selection criteria have a legal education background; have extensive experience in negotiation, contract drafting, and the preparation of legal analyses and procedural documents; have an excellent knowledge of the EU Financial Regulation and real estate procurement procedures; have a good understanding of the real estate needs of EU Delegations and of the management of buildings serving as Embassies; have knowledge of external relations, internal policies and functioning of the Union; have the ability to communicate clearly on complex issues; have the necessary diplomatic skills to liaise with external partners; have the capacity to perform with accuracy and in a flexible manner a diversity of tasks in a complex institutional environment; be able to work and deliver under pressure and in a flexible manner; and be able to work autonomously and in a service-oriented fashion. Furthermore experience of working in a team in multi-disciplinary and multi-cultural environment; experience in working with or within other EU institutions or Delegations; experience in implementing the EU Budget would be considered as strong assets. CONDITIONS OF RECRUITMENT AND EMPLOYMENT CONFLICT OF INTEREST AND SECURITY RISKS As a matter of policy, applications by individuals who have dual nationality of which one of a non-EU country, will be considered on a case-by-case basis taking account in particular of the functions attributed to the vacant post. The EEAS also examines if there could be a conflict of interest or security risks. In this context, candidates shall fill in with their application a declaration of potential conflict of interest (see attached). MEDICAL CLEARANCE The signature of the contract will be subject to prior favourable opinion of the Medical Service. PERSONNEL SECURITY CLEARANCE (PSC) The requested level of security clearance for this post is: SECRET UE/EU SECRET. A description of the EU classified information levels is available under Article 2 of Annex A of the Decision ADMIN(2023) 18 on the security rules of the EEAS[5]. The selected candidate should hold, or be in the position to obtain, a valid Personnel Security Clearance (hereafter, the “PSC”)[6] issued by the competent authority of the Member State concerned. Candidates who do not already have a valid PSC will be required to go through the security clearance vetting procedure of their Member State to obtain this clearance in accordance with national laws and regulations and with the procedure laid down in the Decision ADMIN(2019)7 on Security Clearance Requirements and Procedures for the EEAS of 08 March 2019 and in Annex A I of the Decision ADMIN(2023) 18 on the security rules of the EEAS. Until the PSC is issued by the competent authority of the Member State concerned, the selected candidate will not be authorised to access EUCI at the level of CONFIDENTIEL UE/EU CONFIDENTIAL or above, or to participate in any meetings or workflow where EUCI is processed. Please note that the necessary procedure for obtaining a PSC can be initiated on request of the employer only, and not by the individual candidate. In case of failure to obtain or renew the required PSC, the AACC may take the appropriate measures in accordance with Article 3(3) of the Decision ADMIN(2019) 7 on Security Clearance Requirements and Procedures for the EEAS of 08 March 2019 EQUAL OPPORTUNITIES The EEAS is committed to an equal opportunities policy for all its employees and applicants for employment. As an employer, the EEAS is committed to promoting gender equality and to preventing discrimination on any grounds. It actively welcomes applications from all qualified candidates from diverse backgrounds and from the broadest possible geographical basis amongst the EU Member States. We aim at a service, which is truly representative of society, where each staff member feels respected, is able to give their best and can develop their full potential. Candidates with disabilities are invited to contact CONTRACTAGENTS-HQ@eeas.europa.eu in order to accommodate any special needs and provide assistance to ensure the possibility to pass the selection procedure in equality of opportunities with other candidates. If a candidate with a disability is selected for a vacant post, the EEAS is committed to providing reasonable accommodation in accordance with Art 1(d)(4) of the Staff Regulations. APPLICATION AND SELECTION PROCEDURE [7] Please send your CV and cover letter (with your EPSO CAST number), in English or French, and the attached declaration of potential conflict of interest via email, with reference to the Vacancy Number in the Subject field, to: RM-SCS-6-HQ@eeas.europa.eu Deadline for sending application: 25/06/2025 at 12.00 noon (CET) . Candidates shall draft their CV using the Europass CV, which can be found at the following internet address: http://europass.cedefop.europa.eu/en/documents/curriculum-vitae. Late applications will not be accepted . The selection panel will make a pre-selection on the basis of the qualifications and professional experience described in the CV and motivational letter, and will produce a shortlist of eligible candidates who best meet the selection criteria for the post. Please note that only shortlisted candidates will be informed about the outcome of the pre-selection phase. The candidates who have been preselected will be invited for an interview by a selection panel. The selection panel may decide, subsequent to the interview, to organise written tests, either for all pre-selected candidates or to the best ranked ones. The content of such written tests will be defined by the selection panel and may include, but not be limited to, multiple choice questions, open questions and/or topics for a short essay. Pre-selected candidates without a valid CAST shall be invited to sit the CAST exam before or after the interview stage (in accordance with the eligibility criteria set out above). The panel will then recommend a shortlist of candidates for a final decision by the Authority Authorised to Conclude Contracts of Employment (hereafter, the “AACC”). The AACC may decide to interview the candidates on the final shortlist before taking this decision. It is recalled that the selection procedure may be terminated at any stage in the interest of the service. In the interest of the service, after identifying the candidate that best fits the requirements of the post as set out in the vacancy notice, the AACC may also establish a reserve list of candidates. These candidates shall be informed that the reserve list shall remain valid for a period of one year from when it is established and that it may be used to fill the same post or an equivalent post in the EEAS with the same job profile. [1] Staff Regulations of Officials of the European Union (SR) and the Conditions of Employment of Other Servants of the European Union (CEOS). [2] Article 8 of the Commission Decision C(2017) 6760 of 16.10.2017 on the general provisions for implementing Article 79(2) of the Conditions of Employment of Other Servants of the European Union, governing the conditions of employment of contract staff employed by the Commission under the terms of Articles 3a and 3b thereof. [3] Decision ADMIN(2023) 24 on the maximum duration of engagement by the European External Action Service of non-permanent staff under successive limited duration contracts of different types, and on the minimum lapse of time between successive contracts under Article 2(e) of the CEOS. [4] All the eligibility criteria must be met on the closing date for applications to this post. [5] OJ C 263, 26 July 2023, p.16. [6] The ‘Personnel Security Clearance’ is defined under point 2 of Annex A I of the Decision ADMIN(2023) 18 on the security rules of the EEAS as “a statement by a competent authority of a Member State which is made following completion of a security investigation conducted by the competent authorities of a Member State and which certifies that an individual may, provided his ‘need-to-know’ has been determined, be granted access to EUCI up to a specified level (CONFIDENTIEL UE/EU CONFIDENTIAL or above) until a specified date; the individual thus described is said to be ‘security cleared’.” [7] Your personal data will be processed in accordance with Regulation (EU) 2018/1725, as implemented by ADMIN(2019)8 Decision of the High Representative of the Union for Foreign Affairs and Security Policy. The privacy statement is available on the Europa website: (https://www.eeas.europa.eu/eeas/eeas-privacy-statement-data-protection-notice-purpose-processing-personal-data-related-public_en) and on the EEAS Intranet:(https://intranet.eeas.europa.eu/page/eeas-work/data-protection/privacy-statements-dp-notices). Show more Show less
Posted 1 day ago
0.0 - 31.0 years
0 - 0 Lacs
Mogappair East, Chennai
Remote
🔹 Job Description — Business Development Executive 🔹We are looking for a results-oriented Business Development Executive to drive new business and foster strong client relationships. Key Responsibilities: Acquire new clients and grow our customer base Develop strong relationships with prospective clients to understand their needs Communicate product or service value propositions effectively Follow up on leads Provide inputs to aid strategic business decisions For 3 months of the year, perform telecalling and direct marketing initiatives; for the rest of the year, follow a standard business-development workflow Key Skills: Communication and interpersonal skills Ability to work independently and as a team Ability to handle rejection and pursue opportunities with persistence Collaborative and adaptable, eager to learn and grow
Posted 1 day ago
2.0 - 31.0 years
0 - 0 Lacs
Okhla Industrial Area, New Delhi
Remote
· Oversee daily warehouse operations and ensure efficient workflow · Schedule and assign tasks to warehouse executives · Lead, train, and manage a team of warehouse staff · Maintain a clean, organized, and safe warehouse environment · Coordinate closely with the Quality Control (QC) team to manage the inbound and outbound flow of AV equipment, ensuring all equipment is tested, cleaned, and ready for deployment at any given time. · Plan and prioritize schedules based on upcoming bookings and project deadlines · Work closely with the operations teams to meet event deadlines · Proactively flag shortages, damaged items, or shortfall of equipment to avoid delays in equipment dispatch · Ensure all dispatch documents (e-way bills, delivery challans, etc.) are accurate, compliant, and aligned with transport and GST regulations · Ensure inventory accuracy and conduct regular stock checks · Monitor consumables (batteries, gaffer tape, etc.) and order replenishments · Coordinate incoming and outgoing shipments with logistics teams
Posted 1 day ago
5.0 - 31.0 years
0 - 0 Lacs
Pragati Vihar, New Delhi
Remote
Key Responsibilities: · Supervise daily site activities and ensure work progresses as per approved plans. · Conduct site inspections to monitor work quality and compliance with safety standards. · Conduct site level material testing and furnish reports to clients. · Coordinate with project managers, engineers, and contractors for seamless execution. · Identify and resolve technical issues to prevent delays and ensure smooth workflow. · Ensure proper utilization of materials, equipment, and workforce on-site. · Prepare and maintain documentation, including progress reports and quality records. · Enforce health, safety, and environmental regulations on-site. · Assist in project planning, scheduling, and resource management. · Verify and approve construction work as per design specifications and standards. · Participate in meetings to discuss project updates and address site challenges.
Posted 1 day ago
2.0 - 31.0 years
0 - 0 Lacs
Chhatarpur, New Delhi
Remote
We're Hiring! FIELD EXECUTIVE ABOUT THE JOB: Roles and Responsibilities: • Visit clients/customers as per company requirements. • Build and maintain relationships with customers, vendors, and partners. • Collect feedback from customers and provide insights for business improvements. • Coordinate with internal teams for smooth workflow and customer satisfaction. • Maintain accurate records of visits, sales, and customer interactions. Requirements: • Education: Minimum 12th pass / Graduate in any discipline. • Experience: Minimum 1 year of experience in field sales, marketing, or operations. Skills Required: • Candidate must be comfortable with travelling. • Candidate must have minimum 1 year of experience in Field executive. • Candidate must be confident and comfortable with English and Hindi. • Candidate must have Good Communication and presentation skills. Benefits: •Up to 20k in hand salary depends on Interview. •Travel reimbursement. •Career growth and learning opportunities. Office Location: Connaught Place, New Delhi Site Location: Delhi NCR
Posted 1 day ago
1.0 - 31.0 years
0 - 0 Lacs
Andheri West, Mumbai Metropolitan Region
Remote
Job Title: Zoho Developer and Administrator Job Description: We are seeking a skilled and experienced Zoho Developer and Administrator to join our team on a freelance basis. The ideal candidate will have strong expertise in Zoho CRM, Zoho Creator, Zoho Books, and other Zoho applications to develop, customize, and maintain our Zoho ecosystem efficiently. Key Responsibilities: Design, develop, and customize Zoho CRM modules, workflows, and automation according to business requirements. Develop and maintain Zoho Creator applications, including scripting using Deluge. Manage Zoho integrations with third-party applications via APIs and Zoho Flow. Administer Zoho CRM and other Zoho apps, including user management, data migration, and security settings. Troubleshoot and resolve technical issues within Zoho applications. Optimize Zoho processes to enhance business productivity and reporting. Provide documentation and training to users on Zoho functionalities and best practices. Work closely with stakeholders to understand requirements and deliver scalable solutions. Required Skills and Experience: Proven experience as a Zoho Developer and Administrator. Strong knowledge of Zoho CRM, Zoho Creator, Zoho Books, and Zoho Flow. Proficiency in Deluge scripting and Zoho API integration. Experience in data migration, user management, and workflow automation. Good understanding of business processes and ability to translate them into Zoho solutions. Strong problem-solving skills and attention to detail. Excellent communication skills in English. Preferred Qualifications: Zoho Certified Developer or Administrator (advantageous). Experience with Zoho Analytics and Zoho Desk. Prior experience working remotely or as a freelancer.
Posted 1 day ago
1.0 - 31.0 years
0 - 0 Lacs
Mumbai/Bombay
Remote
To maintain constant communication with the Format and Operations Team on all aspects of Training experience and Personal Training revenue. To ensure at least achieve the agreed upon metrics for Training PR, PT PR, PT session completion %, PT renewal %, PT SOP completion %, Trial to pack cvr %, Lead generation, Goal achievement and PT revenue generation on a monthly basis. To ensure adherence of Personal Trainers and general trainers to all training and workflow SOPs along with leave and shift management if required. To ensure that there is sufficient training guidance present on the gym floor for members to deliver a safe and effective training experience. To ensure smooth launch of new product and experience features at the gym with proactive feedback and insight collection from members and trainers. To proactively take ownership of the proper working of all gym facilities and take necessary steps to ensure the maintenance of the facility To ensure that the sufficient personal training targets are achieved on a monthly basis. To deliver great personal training experience to clients by maintaining benchmark PR, Pack completion % and success achievement.
Posted 1 day ago
0.0 - 31.0 years
0 - 0 Lacs
Shivaji Nagar, Pune
Remote
A Two-Wheeler Service Supervisor oversees the operations of a motorcycle repair shop, managing technicians, ensuring quality service, and maintaining customer satisfaction. Responsibilities include coordinating workflow, managing inventory, and ensuring adherence to safety and quality standards.
Posted 1 day ago
0 years
0 Lacs
Pimpri Chinchwad, Maharashtra, India
On-site
This job is provided by apna.co To maintain constant communication with the Format and Operations Team on all aspects of Training experience and Personal Training revenue. To ensure at least achieve the agreed upon metrics for Training PR, PT PR, PT session completion %, PT renewal %, PT SOP completion %, Trial to pack cvr %, Lead generation, Goal achievement and PT revenue generation on a monthly basis. To ensure adherence of Personal Trainers and general trainers to all training and workflow SOPs along with leave and shift management if required. To ensure that there is sufficient training guidance present on the gym floor for members to deliver a safe and effective training experience. To ensure smooth launch of new product and experience features at the gym with proactive feedback and insight collection from members and trainers. To proactively take ownership of the proper working of all gym facilities and take necessary steps to ensure the maintenance of the facility To ensure that the sufficient personal training targets are achieved on a monthly basis. To deliver great personal training experience to clients by maintaining benchmark PR, Pack completion % and success achievement. Show more Show less
Posted 1 day ago
0.0 - 2.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Position Overview Job Title- Clearing and Settlement NCT Location- Pune, India Role Description Clearing and Settlement is responsible for managing the end-to-end clearing and settlement process. This is to ensure smooth and timely market settlement of securities and cash transfers between the bank and its counterparty. Work includes: Supporting interaction between internal and external stakeholders involved in the clearing and settlement process chain. Allocating assets to optimize the portfolio strategically. Ensuring adherence with market standards Clearing and settling through both primary and secondary markets and direct payments What We’ll Offer You As part of our flexible scheme, here are just some of the benefits that you’ll enjoy. Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your Key Responsibilities Job involves Settlement Activities on the Debt Markets To supervise the day-to-day deliverables of the process. Ensuring that all activities and exceptions are handled as per the market deadline and KPI benchmark standards. Escalations are done appropriately, as required by the process. The candidate will be required to handle multiple markets and diverse clients. Liaising with Domestic Agents, Middle offices, Traders, Counterparties, US, Frankfurt, London and other internal counterparts via mail and phone to ensure smooth settlements. Ensure adherence to all cut-off times and quality of processing as maintained in SLA. Monitor volume inflow and ensure sufficient resource and workflow allocation in a justifiable manner. Ensure that all queries/first level escalations related to routine activities are responded to within the time frames pre-specified. To keep Team Manager informed of the exceptional occurrences, to enable appropriate action. Ensure that Desktop procedures are updated regularly to reflect current process flows. Assist DBOI, Pune in carrying out any special tasks or projects that may be required from time to time as assigned by Team Manager/AVP Assisting the team in decision making and taking and be the backup for the Team Manager Training new recruits - ensure they are fully knowledgeable about the process. Ability to analyze process for re-engineering opportunities. Strong analytical skills and ability to multitask. Daily / Weekly MI reporting Good communication and interpersonal skills Adherence to DB values Your Skills And Experience Commerce Graduate (minimum) Should have an understanding of Debt Markets workflow. Good command of spoken & written English Excellent Interpersonal Skills Time Management and Stress Management Skill 0-2 year’s working experience in investment bank – preferably in Fixed income A team player with good organizational skills Detail-oriented, proactive & be able to work under pressure. PC literate (Word, Excel – macro) Education/ Certification/ Skills Commerce Graduate (minimum) Should have an understanding of Debt Markets workflow. Good command of spoken & written English Excellent Interpersonal Skills Time Management Skill 0-2 year’s working experience in investment bank – preferably in Fixed income A team player with good organizational skills Detail-oriented, proactive & be able to work under pressure. PC literate (Word, Excel) How We’ll Support You Training and development to help you excel in your career. Coaching and support from experts in your team A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About Us And Our Teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment. Show more Show less
Posted 1 day ago
6.0 - 9.0 years
0 Lacs
Gurugram, Haryana, India
On-site
About The Role Grade Level (for internal use): 10 The Role: Senior Quality Engineer The Team Quality Engineering team works in partnership with other functions in Technology & the business to deliver quality products by providing software testing services and quality assurance, that continuously improve our customer’s ability to succeed. The team is independent in driving all decisions and is responsible for the architecture, design and quick turnaround in development of our products with high quality. The team is located globally. The Impact You will ensure the quality of our deliverable meets and exceeds the expectations of all stakeholders and evangelize the established quality standards and processes. Your challenge will be reducing the “the time to market” for products without compromising the quality, by leveraging technology and innovation. These products are directly associated to revenue growth and operations enablement. You strive to achieve personal objectives and contribute to the achievement of team objectives, by working on problems of varying scope where analysis of situations and/or data requires a review of a variety of factors. What’s in it for you Do you love working every single day testing enterprise-scale applications that serve a large customer base with growing demand and usage? Be the part of a successful team which works on delivering top priority projects which will directly contribute to Company’s strategy. You will use a wide range of technologies and have the opportunity to interact with different teams internally. You will also get a plenty of learning and skill-building opportunities with participation in innovation projects, training and knowledge sharing. You will have the opportunity to own and drive a project end to end and collaborate with developers, business analysts and product managers who are experts in their domain which can help you to build multiple skillsets. Responsibilities: Understand application architecture, system environments (ex: shared resources, components and services, CPU, memory, storage, network, etc.) to troubleshoot production performance issues. Ability to perform scalability & capacity planning. Work with multiple product teams to design, create, execute, and analyze performance tests; and recommend performance turning. Support remediating performance bottlenecks of application front-end and database layers. Drive industry best practices in methodologies and standards of performance engineering, quality and CI/CD process. Understand user behaviors and analytics models and experience in using Kibana and Google analytics Ensure optimally performing production applications by establishing application and transaction SLAs for performance, implementing proactive application monitoring, alarming and reporting, and ensuring adherence to and measurement against defined SLA. Analyzes, designs and develops performance specifications and scripts based on workflows. Ability to interpret Network/system diagram, results of performance tests and identify improvements. Leverage tools and frameworks to develop performance scripts with quality code to simplify testing scenarios Focus on building efficient solutions for Web, Services/APIs, Database, mobile performance testing requirements. Deliver projects in the performance testing space and ensure delivery efficiency. Define testing methodologies & implement tooling best practices for continuous improvement and efficiency Understand business scenarios in depth to define workload modelling for different scenarios Compliment architecture community by providing inputs & pursue implementation suggested for optimization Competency to manage testing for highly integrated system with multiple dependencies and moving parts. Active co-operation/collaboration with the teams at various geographic locations. Provide prompt response and support in resolving critical issues (along with the development team). May require after hours/weekend work for production implementations What we’re looking for: Proficient with software development lifecycle (SDLC) and Software Testing techniques in an Agile/Scrum framework. Bachelor's/PG degree in Computer Science, Information Systems or equivalent 6-9 years of experience in Performance testing/Engineering or development with good understanding of performance testing concepts Experience in performance testing tools like Microfocus Storm Runner/ LoadRunner/Performance Center, JMeter. Protocol : Web(HTTP/HTML) , Ajax Truclient, Citrix, .Net Programming Language : Java, C#, .Net, Python Working Experience in CI/CD for performance testing. Debugging tools: Dev Tools, Network Sniffer and Fiddler etc. Experience in monitoring, profiling and tuning tools e.g. CA Wily Introscope, AppDynamics, Dynatrace, Datadog, Splunk etc. Experience in Databases / SQLs (e.g. SQl Server, Cassandra, Elastic Search, Postgres, MongoDB) Experience in message brokers (e.g. Kafka) Good knowledge in Cloud computing platforms (AWS, Azure), Containers (Docker) Web/UI Javascript frameworks (e.g. AngularJS, NodeJS, ReactJS) Experience in gathering Non-Functional Requirements (NFR) & strategy to achieve NFR and developing test plans Experience in testing and optimizing high volume web and batch-based transactional enterprise applications. Experience testing with containers, cloud, virtualization, and configuration management. Demonstrate outstanding flexibility and leadership with communication of performance test result interpretation and explanation to both IT and Business Users. Strong communication skills and ability to produce clear, concise and detailed documentation Excellent problem solving, analytical and technical troubleshooting skills. Experience in refactoring test performance suites as necessary Experience working with SOAP and REST service and understanding of SOA architecture Preferred Qualifications: Bachelor's or higher degree in technology related field. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence. What’s In It For You? Our Purpose Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our Benefits Include Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring And Opportunity At S&P Global At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf IFTECH202.1 - Middle Professional Tier I (EEO Job Group) Job ID: 316147 Posted On: 2025-06-16 Location: Gurgaon, Haryana, India Show more Show less
Posted 1 day ago
0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
About The Role Grade Level (for internal use): 09 The Role: Consultant - Chemical Consulting The Team: You are part of a global dynamic chemical consulting team. Fast paced, with ever expanding new ways of creating and advising chemical producers, governments, financial institutions and technology providers operating at any point along the chemical value chain, from commodity to specialty chemicals. With in-house expertise spanning across the value chain and markets, our team are uniquely equipped to deliver bespoke projects that meet each customer's individual requirements. The Impact: The consultant will be responsible for support execution of project engagements across a wide spectrum of potential activities. The job will require the ability to manage complex analytically based tasks simultaneously while ensuring a high standard of quality. What’s in it for you : We are looking for a dynamic team member who is eager to rapidly learn and develop high levels of analytical and data management skills to source and interpret data combined with generating and communicating high-quality insight into future trends. This person will have the opportunity to increase their analytical skills and knowledge by interacting with industry experts within the organization, helping to form a consistent and comprehensive view of the petrochemical, and commodity markets. Responsibilities Maintain general knowledge of petrochemical market for interaction with project managers and occasionally, clients. Support execution of project proposals requested by clients. Capable of independent work to support project delivery. Possess and demonstrate clear communications skills and analytical creativity to determine and develop deliverables that best serves client needs and budget. Expected to have excellent analytical skills to support requirements of projects he/she leads or supports. Be an expert in building and using models to satisfy unique project requests. Understand, use, improve and develop competitive assessment tools and economic modeling tools. Actively pursue and develop unique analytical approaches that provide value to S&P clients and/or potential clients. Execute or support execution of projects using these tools and other unique analytical approaches. Maintain a fundamental working knowledge of the basic S&P databases and tools. Prepare written reports or presentations following S&P standards. Be capable of summarizing project information for clear presentation of results and conclusions to clients. Interface with client, if necessary, in the presentation of the final results. Ensure consistency of complex model assumptions with econometric model assumptions where appropriate. Support maintenance and improvement of financial and economic models. Develop and improve cash flow models used for financial analysis. Use financial and economic models to support valuation analysis. What We’re Looking For High degree of data management A conceptual understanding of the chemicals business. Highly proficient in Microsoft Office Programs (Excel, Word, PowerPoint) Personable interface at multiple levels within a client’s organization. Cooperatively work across S&P at multi levels to efficiently and effectively utilize the resources and knowledge base available in a team approach. Communicating internationally with consultants in other world regions in multiple time zones effectively. Excellent written communication skills. Ability to travel (Including international travel) About S&P Global Commodity Insights At S&P Global Commodity Insights, our complete view of global energy and commodities markets enables our customers to make decisions with conviction and create long-term, sustainable value. We’re a trusted connector that brings together thought leaders, market participants, governments, and regulators to co-create solutions that lead to progress. Vital to navigating Energy Transition, S&P Global Commodity Insights’ coverage includes oil and gas, power, chemicals, metals, agriculture and shipping. S&P Global Commodity Insights is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit http://www.spglobal.com/commodity-insights. What’s In It For You? Our Purpose Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our Benefits Include Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring And Opportunity At S&P Global At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf 20 - Professional (EEO-2 Job Categories-United States of America), BSMGMT202.1 - Middle Professional Tier I (EEO Job Group) Job ID: 310337 Posted On: 2025-06-04 Location: Mumbai, India Show more Show less
Posted 1 day ago
0 years
0 Lacs
Bengaluru, Karnataka, India
Remote
About This Role This role sits within Preqin, a part of BlackRock. Preqin plays a key role in how we are revolutionizing private markets data and technology for clients globally, complementing our existing Aladdin technology platform to deliver investment solutions for the whole portfolio. You will be joining the world’s leading data and insights provider for the alternatives assets industry. We empower the finance community with comprehensive data and expert insights so they can make faster and smarter investment decisions with precision and confidence. We are a forward-thinking company and strive to make an impact by enabling our customers to envision future possibilities, invest in ideas and infrastructure that build strong communities. Job Overview The Data Management team is responsible for ensuring that Preqin’s coverage of the alternative assets industry is accurate, up to date and comprehensive. As an Analyst, your primary focus will be on the data processing and quality assurance of public data. You will report into the Data Management Lead, and work in close collaboration with a global team of data management specialists to research, analyze, and curate public data delivered to Preqin’s clients. Role Responsibilities Acquire, update and maintain high-quality alternatives data using various internal tools and software Conduct in-depth web-based research to collect data relating to firm, fund, and transaction activity in the alternative asset universe Update Preqin’s databases with key financial information, statistics, and analysis on which our clients depend on Work on complex data projects related to data quality, process re-engineering and workflow optimization Develop subject matter expertise to enhance our data offering to clients. Work with stakeholders across various business units to further develop our data product offering What We Are Looking For You have a bachelor’s degree in finance, Accounting, Business or Engineering You have 6 months of relevant experience You have a keen interest in finance and knowledge of financial markets You are fluent in English and have excellent writing and communication skills You have experience using Microsoft tools such as Excel, Sharepoint, and Office 365 An interest and understanding of the alternative assets industry #EarlyCareers Our Benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law. Show more Show less
Posted 1 day ago
4.0 years
0 Lacs
Abohar, Punjab, India
On-site
Job Requirements Role/Job Title: Branch Operations and Service Manager Function/Department: Rural Banking Job Purpose The role bearer has to focus on helping the organization to enable customers, partners and other stakeholders address their needs for proactive query resolution. It entails the responsibility of providing, setting up customer service quality procedures, standards for the team and deploy strategies, best practices to achieve it. The role bearer also has to drive of employee morale and engagement levels so that the organization is able to provide best in class service to its customers to increase customer satisfaction, loyalty and retention contributing to the larger organizational objectives of the bank. Responsibilities Roles & Responsibilities: Manage a team of customer service managers in charge of the inbound channel and correspondence branches. Providing excellent customer service and promoting customer centricity in the organization by improving customer service experience, engaging customers and facilitating organic growth. Ownership of customers issues and ensure proactive resolutions of the same. Set a clear mission of enhancing service quality and deploy strategies focused towards that mission by keeping ahead of industry’s developments and apply best practices to areas of improvement. Develop service procedures, policies and standards. Analysing MIS, enhance productivity and maintaining accurate records and document customer service actions and discussions. Recruit, mentor and develop customer service resources and nurture an environment where they can excel through encouragement and empowerment. Adherence to and manage the approved budget. Maintaining an orderly workflow according to priorities. Regulate resources and utilize assets to achieve qualitative and quantitative targets. Enhancing service quality and the level of customer focus in the organization. Leverage in-house synergies through collaboration with internal stakeholders. Education Qualification Graduation: BA / BCom / BSc / BBA / BCA / BE / BTech or any other graduate. Experience: 4+ years’ experience into Customer Service. Show more Show less
Posted 1 day ago
0 years
0 Lacs
Jaipur, Rajasthan, India
On-site
mail:- info@naukripay.com primary wing coordinator manages the daily operations of the primary school wing, ensuring effective functioning, implementing strategies for efficiency, and acting as a point of contact for communication and problem-solving. They also oversee curriculum implementation, teacher performance, and parent-teacher interactions. Key Responsibilities:Operational Management:Coordinating daily activities, managing schedules, and overseeing workflow within the primary wing. Communication & Collaboration:Serving as a liaison between teachers, staff, parents, and other departments, facilitating communication and collaboration. Curriculum & Instruction:Potentially involved in curriculum development, implementation, and monitoring, ensuring alignment with school guidelines and best practices. Staff Management:May involve leading, mentoring, and evaluating teachers and support staff, potentially including recruitment and onboarding. Parent Engagement:Organizing parent-teacher meetings, academic presentations, and addressing parental concerns. Problem Solving & Improvement:Identifying and resolving issues, implementing solutions, and contributing to continuous improvement efforts. Record Keeping & Reporting:Maintaining accurate records of activities, progress, and performance, and preparing reports as needed. Compliance & Policy:Ensuring adherence to school policies and regulations. Professional Development:Staying updated on best practices in early childhood education and participating in relevant professional development. Show more Show less
Posted 1 day ago
1.0 - 3.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
This position Accounts Payable Specialist is responsible for administering & maintaining supplier master data, supplier enablement, and supplier catalog management. This role involves creating, updating, and maintaining supplier records, ensuring data accuracy, and facilitating supplier onboarding and offboarding processes. The Supplier Master Data Analyst collaborates with various stakeholders, including procurement, finance, accounts payable and business stakeholder teams, to support efficient procurement operations and regulatory compliance. We are looking for a Accounts Payable Specialist to join our Supplier Management Team in Hyderabad . This is an amazing opportunity to work on Supplier Management Team with in Clarivate . We have a great skill set in Clarivate -Supplier Management Team and we would love to speak with you if you have skills in Supplier Management/ Vendor Masters S2P domain. Minimum of 1-3 years of experience in Supplier Management, Vendor Data Masters, supplier enablement. Bachelor’s degree or equivalent experience. Ability to define problems, collect data, establish facts, summarize information, and draw valid conclusions. Ability to manage multiple priorities and resources in a dynamic environment across various businesses, and organize complex information Organizational awareness, strategic planning, team-oriented, collaborative Knowledge of Procurement principles Proficiency in using Coupa or similar procurement platforms. Detail-oriented with excellent organizational abilities. Strong communication and interpersonal skills. What will you be doing in this role? Supplier Onboarding And Offboarding Responsible for entering supplier information in Coupa on behalf of the supplier. Create supplier records in a precise and prompt manner following the validation of W8, W9, VAT, or GST forms submitted by new suppliers, to ensure strict adherence to tax regulations. Manage suppliers that must go through the Securitate or other compliance requirements. Maintain and amend supplier master data such as remittance and banking information, payment terms, company code extensions, payment and posting blocks, including retention of supplier forms, and supporting documentation. Separate amended supplier data into the appropriate ERP system that will then flow through Supplier Management to Coupa Manage the process of offboarding suppliers when necessary, ensuring data removal and compliance with policies. Setup supplier site in each required ERP from SIM Maintaining MSME certificates on quarterly Data Quality And Integrity Regularly validating supplier master data to eliminate duplicates and inconsistencies. Monitor and maintain data quality standards to support accurate reporting and analysis. Compliance And Regulatory Support Ensure supplier master data compliance with internal policies and external regulations. Stay up to date with changes in supplier-related regulations and make necessary adjustments. Banking- Related Tasks Review weekly payment files and adjust the banking as per country-specific requirements. Review employee banking files received from Workday. Analyse the country-specific requirements and upload the data in Coupa. Work with colleagues and assist them with updating their banking details in Workday to reimburse their expenses. Review Rejected and returned payments. Arranging up-to-date banking for reissuing payments. Work on various ad-hoc reports like deactivating terminated colleague records, supplier clean-up activity, various types of .csv loads, etc. Assist with the integration of new acquisitions. Respond to incoming inquiries via the Supplier Master shared email box. Stakeholder Collaboration Collaborate with procurement, finance, Accounts Payable and internal stakeholder teams to gather and validate supplier information. Address inquiries and resolve issues related to supplier data. Guide and training Sourcing, Finance, Accounts Payable and stakeholders in supplier onboarding process. Key Responsibilities Maintain supplier records in ERP and procurement platform. Support onboarding/offboarding. Provide help desk support and basic training to suppliers. Monitor data quality and support audits and clean-up activities. Collaborate with internal teams to resolve data issues and ensure compliance. Generate standard reports and assist with ad-hoc data requests. Lead supplier onboarding and catalog enablement initiatives. Resolve complex supplier data, banking, or compliance issues. Collaborate with IT and Procurement on system enhancements and integrations. Analyze supplier data trends and provide actionable insights. Drive improvements in data governance and workflow efficiency. Support M&A integration and global compliance initiatives. Represent the function in cross-functional working groups. About The Team The Supplier Management Team at Clarivate, based in Hyderabad, is a fully functional unit comprising four team members and one Lead Manager. The team plays a critical role in supporting the Source-to-Pay (S2P) process, ensuring seamless onboarding and amalgamation of both new and existing suppliers. Hours of Work Hybrid Schedule: Team members work from the Clarivate office every Thursday and Friday Shift Timing: 2:00 PM to 11:00 PM IST Full time. The team is committed to maintaining operational excellence and supporting procurement and finance functions with accuracy and efficiency At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations. Show more Show less
Posted 1 day ago
5.0 - 8.0 years
5 - 15 Lacs
Hyderabad
Work from Office
Job Summary To provide and ensure the timely and high-quality service and deliverables to the cluster clients for funds and/or corporate clients allocated to you on a regular basis. Concentrates on creating collaborative relationships and delivering consistent results by planning and prioritizing to meet work commitments. Expected to perform review of core processes, complex ad hoc work and all other client requirements. Provides consistent feedback on accuracy and timeliness of outputs made by the Accountants and Jr. Accountants. Responsible in assisting in the review and/or preparation and completion of NAV and Financials of the private equity funds that include recording journal entries, preparing monthly/quarterly/annual financials, processing payments, preparing investor notices and various client reporting. Responsible in assisting in the review and/or preparation and completion of capital call and distribution workings along with notices and release to respective investors. To facilitate and assist with conversion of Private Equity Funds from other accounting applications to Investran. To facilitate and assist with onboarding new Private Equity Funds in the accounting platform (Investran, Paxus). This entails assisting in the review and/or preparation of all reporting requirements, such as but not limited to financial statements, working papers/ management accounts, partner statements and ad-hoc client deliverables. To facilitate and assist in various accounting and administration processes and conduct all work in accordance with IQ-EQ India Global Client Delivery's policies and procedures. Core Responsibilities Responsible for the review of Financial Statements with Disclosures, NAV reporting and other ad-hoc service requests for funds and/or corporate clients. Responsible for the preparation of complex reporting requirements, when necessary. Manages and ensures the timely and accurate deliverables of Accountants and Junior Accountants. Acquire knowledge and to become SME's of designated clients' requirements and deliverables. Ensures and champions compliance by following procedures and checklists following SSAE and other similar statutory requirements. Proactively seeks adequate training, feedback and support in both technical and non-technical aspects of the role. Assist in the development of the technical competencies of Accountants and Junior Accountants through providing feedback on their deliverables. To be able to effectively communicate and relate with the various stakeholders of the team. Submits cluster client requirements after thoroughly being reviewed. Tasks & Duties Cluster Client Delivery Acquires and shares knowledge and understanding of the clients’ agreements, Scope of Work (SOW), SLA’s and other necessary information needed to review and/or prepare deliverables. To confirm the complete information, data and supporting documents are received for the review/preparation of the needed requirements. To escalate and to request from the cluster counterparts any missing information. Delivers consistent and quality information within the agreed timeframes. Coordinates with the cluster the deadlines (and any changes) of deliverables then plans and assigns the workload to the team. Prepare, completely review, and ensure the quality of the assigned clients’ deliverables within the agreed timelines. To be knowledgeable with the components of the reports generated by the appropriate platform/s, when necessary. Reviews the reports generated by Accountants and Junior Accountants. To be able to review outputs and all other deliverables prepared. Ensures review comments have been addressed. To address review comments of complex clients Ensures that the team takes full ownership, prepares and replies to cluster/Client/Investor’s queries within 24 hours. Escalates any job-related issues and concerns to the appropriate authorities in a timely manner Provides support to the rest of the team and other teams, as needed. To act as an alternate for Assistant Managers based on business needs Communicates review comments to the team and then follows up to address pending comments for preparers Assists the Assistant Manager in gathering and organizing the information needed for the quarterly debrief meeting with the cluster to review the team's performance. This includes consolidating review comments and action points to watch out for the following quarter. Decides on proper treatment for transactions when differences in points of view arise, then escalates recommendations to appropriate authorities, as needed. Workflow Management Ensures timesheets are completed daily and accurately filed for all hours worked. Reviews and approves the timesheets of their team (Junior Accountants and Accountants) and ensures they are completed daily and accurately filed for all hours worked in a timely manner. Reviews and pre-approves filed overtime of their team (Junior Accountants and Accountants). Assigns, sets up, monitors, updates all deliverables via the workflow planner in a timely manner for the team. Systems Understands and uses best practice on accounting platform/s. Understands and becomes knowledgeable on how to generate reports using reporting platform/s. Risks Ensures relevant procedures, checklists and SSAE requirements are adhered to and completed to mitigate errors. Reports any breaches, complaints or errors to appropriate authorities in a timely manner. Prepares the error reports, identifies the areas of operational risk and participates in proposing appropriate remedial actions within 24 hours of identifying the error. Responsible for ensuring action items are addressed in a timely manner. Drafts error reports/compliance cases by collecting information on the root cause then proposes the corrective actions and preventive measures in a timely manner. Other May undertake any additional tasks and/or responsibilities as part of their professional development which may or may not be related to their specific function. Escalates any other work-related issues and concerns to the appropriate authorities in a timely manner. Key behaviours we expect to see In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following: Customer Focus - Building strong customer relationships and delivering customer-centric solutions. Interpersonal Savvy - Relating openly and comfortably with diverse groups of people. Plans & Aligns - Planning and prioritizing work to meet commitments aligned with organisational goals. Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Manages Conflict - Handling conflict situations effectively, with a minimum of noise. Self-Development - Actively seeking new ways to grow and be challenged using both formal and informal development channels. Organizational Savvy - Manoeuvring comfortably through complex policy, process and people-related organisational dynamics. Demonstrates Self-Awareness - Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Being Resilient - Rebounding from setbacks and adversity when facing difficult situations.
Posted 1 day ago
5.0 - 8.0 years
5 - 15 Lacs
Hyderabad
Work from Office
Job Summary To provide and ensure the timely and high-quality service and deliverables to leading private equity and funds clients under the guidance and direction from supervisors, allocated to you on a regular basis. Concentrates on delivering consistent results by focusing mainly on preparation of core processes, low complex ad hoc work and minimal client requirements. Performs self-review of core processes to demonstrate self-awareness in gaining productive insights into professional and personal strengths and areas of development. Responsible in preparation and completion of NAV and Financials of the private equity funds that include recording journal entries, preparing monthly/quarterly/annual financials, processing payments, preparing investor notices and various client reporting. Responsible in preparation and completion of capital call and distribution workings along with notices and release to respective investors. Assist with conversion of Private Equity Funds from other accounting applications to Investran. Assist with onboarding new Private Equity Funds in the accounting platform (Investran, Paxus). This entails assisting in all reporting requirements, such as but not limited to financial statements, working papers/ management accounts, partner statements and ad-hoc client deliverables. To assist in various accounting and administration processes and conduct all work in accordance with IQ-EQ India Global Client Delivery's policies and procedures. Core Responsibilities Responsible for the preparation of Financial Statements with Disclosures, NAV reporting and other ad-hoc service requests for funds and/or corporate clients. To ensure all deliverables are timely and accurate. Acquiring knowledge of designated clients' requirements and deliverables. Ensure compliance by following procedures and checklists following SSAE and other similar statutory requirements. Proactively seeks adequate training, feedback, and support in both technical and non-technical aspects of the role. Guides new peers and/or junior members of the team on the client specifics and other deliverables (Technical). Tasks & Duties Cluster Client Delivery Acquires knowledge and understanding of the clients’ agreements, Scope of Work (SOW), SLA’s and other necessary information needed to prepare deliverables. Ensures complete information, data, supporting documents, etc. are received for the preparation of the needed requirements. To acknowledge or to escalate the completeness of the information, data, supporting documents, etc. to the Senior Accountant. Delivers consistent and quality information within the agreed timeframes. Prepare, complete, and ensure the quality of the assigned clients’ deliverables within the agreed timelines To be knowledgeable with the components of the reports generated by the appropriate platform/s To be able to review outputs and all other deliverables prepared. To address review comments. Takes ownership, prepares, and replies to cluster/Client/Investor’s queries within 24 hours. Escalate any job-related issues and concerns to the appropriate authorities in a timely manner. Provides support to the rest of the team and other teams, as needed. To act as an alternate for Senior Accountants or Assistant Managers based on business needs. Responsible for consolidating queries, requirements, and comments from the client. Researches and validates the team's interpretation of the requirements, when needed, to the technical team. Workflow Management Ensures timesheets are completed daily and accurately filed for all hours worked. Sets up, monitors, updates and closes all deliverables via the workflow planner. Systems Understands and uses best practice on accounting platform/s. Understands and becomes knowledgeable on how to generate reports using reporting platform/s. Risks Ensures relevant procedures, checklists and SSAE requirements are adhered to and completed to mitigate errors. Reports any breaches, complaints, or errors to appropriate authorities in a timely manner. Assists in the preparation of error reports, identifies the areas of operational risk and participates in proposing appropriate remedial actions within 24 hours of identifying the error. Other May undertake any additional tasks and/or responsibilities as part of their professional development which may or may not be related to their specific function. Escalates any other work-related issues and concerns to the appropriate authorities in a timely manner. Key behaviours we expect to see In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following: Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Being Resilient - Rebounding from setbacks and adversity when facing difficult situations. Self-Development - Actively seeking new ways to grow and be challenged using both formal and informal development channels. Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Customer Focus - Building strong customer relationships and delivering customer-centric solutions. Demonstrates Self-Awareness - Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. Plans & Aligns - Planning and prioritizing work to meet commitments aligned with organisational goals. Manages Conflict - Handling conflict situations effectively, with a minimum of noise. Interpersonal Savvy - Relating openly and comfortably with diverse groups of people. Organizational Savvy - Manoeuvring comfortably through complex policy, process, and people-related organisational dynamics.
Posted 1 day ago
0.0 - 4.0 years
5 - 15 Lacs
Hyderabad
Work from Office
Job Summary To provide and ensure the timely and high-quality service and deliverables to leading private equity and funds clients under the guidance and direction from supervisors, allocated to you on a regular basis. Concentrates on delivering consistent results by focusing mainly on preparation of core processes, low complex ad hoc work and minimal client requirements. Performs self-review of core processes to demonstrate self-awareness in gaining productive insights into professional and personal strengths and areas of development. Responsible in preparation and completion of NAV and Financials of the private equity funds that include recording journal entries, preparing monthly/quarterly/annual financials, processing payments, preparing investor notices and various client reporting. Responsible in preparation and completion of capital call and distribution workings along with notices and release to respective investors. Assist with conversion of Private Equity Funds from other accounting applications to Investran. Assist with onboarding new Private Equity Funds in the accounting platform (Investran, Paxus). This entails assisting in all reporting requirements, such as but not limited to financial statements, working papers/ management accounts, partner statements and ad-hoc client deliverables. To assist in various accounting and administration processes and conduct all work in accordance with IQ-EQ India Global Client Delivery's policies and procedures. Core Responsibilities Responsible for the preparation of Financial Statements with Disclosures, NAV reporting and other ad-hoc service requests for funds and/or corporate clients. To ensure all deliverables are timely and accurate. Acquiring knowledge of designated clients' requirements and deliverables. Ensure compliance by following procedures and checklists following SSAE and other similar statutory requirements. Proactively seeks adequate training, feedback, and support in both technical and non-technical aspects of the role. Guides new peers and/or junior members of the team on the client specifics and other deliverables (Technical). Tasks & Duties Cluster Client Delivery Acquires knowledge and understanding of the clients’ agreements, Scope of Work (SOW), SLA’s and other necessary information needed to prepare deliverables. Ensures complete information, data, supporting documents, etc. are received for the preparation of the needed requirements. To acknowledge or to escalate the completeness of the information, data, supporting documents, etc. to the Senior Accountant. Delivers consistent and quality information within the agreed timeframes. Prepare, complete, and ensure the quality of the assigned clients’ deliverables within the agreed timelines To be knowledgeable with the components of the reports generated by the appropriate platform/s To be able to review outputs and all other deliverables prepared. To address review comments. Takes ownership, prepares, and replies to cluster/Client/Investor’s queries within 24 hours. Escalate any job-related issues and concerns to the appropriate authorities in a timely manner. Provides support to the rest of the team and other teams, as needed. To act as an alternate for Senior Accountants or Assistant Managers based on business needs. Responsible for consolidating queries, requirements, and comments from the client. Researches and validates the team's interpretation of the requirements, when needed, to the technical team. Workflow Management Ensures timesheets are completed daily and accurately filed for all hours worked. Sets up, monitors, updates and closes all deliverables via the workflow planner. Systems Understands and uses best practice on accounting platform/s. Understands and becomes knowledgeable on how to generate reports using reporting platform/s. Risks Ensures relevant procedures, checklists and SSAE requirements are adhered to and completed to mitigate errors. Reports any breaches, complaints, or errors to appropriate authorities in a timely manner. Assists in the preparation of error reports, identifies the areas of operational risk and participates in proposing appropriate remedial actions within 24 hours of identifying the error. Other May undertake any additional tasks and/or responsibilities as part of their professional development which may or may not be related to their specific function. Escalates any other work-related issues and concerns to the appropriate authorities in a timely manner. Key behaviours we expect to see In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following: Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Being Resilient - Rebounding from setbacks and adversity when facing difficult situations. Self-Development - Actively seeking new ways to grow and be challenged using both formal and informal development channels. Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Customer Focus - Building strong customer relationships and delivering customer-centric solutions. Demonstrates Self-Awareness - Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. Plans & Aligns - Planning and prioritizing work to meet commitments aligned with organisational goals. Manages Conflict - Handling conflict situations effectively, with a minimum of noise. Interpersonal Savvy - Relating openly and comfortably with diverse groups of people. Organizational Savvy - Manoeuvring comfortably through complex policy, process, and people-related organisational dynamics.
Posted 1 day ago
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The workflow job market in India is thriving with numerous opportunities for job seekers in this field. Companies across industries are realizing the importance of efficient workflow processes to enhance productivity and streamline operations. As a result, there is a growing demand for skilled professionals who can design, implement, and optimize workflows to drive business success.
These cities are known for their vibrant job markets and have a high concentration of companies actively hiring for workflow roles.
The average salary range for workflow professionals in India varies based on experience and skill level. Entry-level positions can expect to earn between INR 3-6 lakhs per annum, while experienced professionals can command salaries ranging from INR 8-15 lakhs per annum.
A typical career path in the workflow domain may include roles such as Workflow Analyst, Process Specialist, Workflow Manager, and Workflow Consultant. As professionals gain experience and expertise, they may progress to senior leadership roles such as Workflow Architect or Director of Workflow Operations.
In addition to expertise in workflow management, professionals in this field are often expected to have skills in process optimization, project management, data analysis, and automation tools.
As you prepare for opportunities in the workflow job market in India, remember to showcase your expertise, experience, and passion for streamlining business processes. By mastering the necessary skills and staying updated on industry trends, you can confidently apply for roles and advance your career in this dynamic field. Good luck!
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