12.0 - 17.0 years

5 - 9 Lacs

hyderabad

Work from Office

Skill Deal Ops Manager Job Description Manage day-to-day operations for assigned workflow(s), ensuring SLA compliance (Productivity, Accuracy, TAT). Drive team huddles, daily governance checks, and workflow prioritization. Provide floor support to resolve process queries and act as SME for the team. Conduct regular RCA discussions for errors, implement corrective measures, and ensure compliance adherence. Maintain accurate reporting on productivity, shrinkage, and performance metrics. Conduct performance reviews, 1:1s, and coaching sessions to drive team engagement and effectiveness. Collaborate with Training, Quality, and Tools teams to improve delivery. Handle escalations at team level and...

Posted 1 month ago

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Ops Lead - Deal OPs Virtusa

5.0 - 8.0 years

0 Lacs

india

On-site

Operations Team Lead Role The Team Lead will be responsible for managing a team of Associates/Senior Associates to deliver on Googles Deal Operations processes, including Order Management Product Fulfillment (OMPF) and Deal Management. The role requires strong people management, workflow expertise, and process governance to ensure SLA adherence, quality, and team productivity. Key Responsibilities Manage day-to-day operations for assigned workflow(s), ensuring SLA compliance (Productivity, Accuracy, TAT). Drive team huddles, daily governance checks, and workflow prioritization. Provide floor support to resolve process queries and act as SME for the team. Conduct regular RCA discussions for e...

Posted 1 month ago

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Deal Ops Lead Virtusa

5.0 - 8.0 years

0 Lacs

india

On-site

Job Description Skill Deal Ops Lead Role / Tier: - Deal Ops Lead / Tier 2 Job Description The Team Lead will be responsible for managing a team of Associates/Senior Associates to deliver on Googles Deal Operations processes, including Order Management Product Fulfillment (OMPF) and Deal Management. The role requires strong people management, workflow expertise, and process governance to ensure SLA adherence, quality, and team productivity. Key Responsibilities Manage day-to-day operations for assigned workflow(s), ensuring SLA compliance (Productivity, Accuracy, TAT). Drive team huddles, daily governance checks, and workflow prioritization. Provide floor support to resolve process queries an...

Posted 2 months ago

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