Lead, Customer Data Insights & Analytics SolarWinds

5.0 - 9.0 years

0 Lacs

karnataka

On-site

The Lead, Customer Data Insights & Analytics role based in Bangalore involves transforming the approach towards understanding and acting upon customer feedback. This strategic position requires a combination of operational expertise, data storytelling, and cross-functional leadership to enhance the overall customer journey. Your primary focus will be on driving data-driven decisions, optimizing customer-facing processes, and enhancing customer experiences throughout the organization. In this role, you will be responsible for various key areas: Customer Insights & Analytics: Establish a centralized insights engine to interpret various data sources such as NPS, CSAT, digital behavior, support ...

Posted 1 month ago

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Manager - Global Compliance and Payroll (India) CA Monk

3.0 - 7.0 years

0 Lacs

pune, maharashtra

On-site

As a Team Leader in our organization, you will play a crucial role in ensuring the accuracy and compliance of our team members" work. Your responsibilities will include training new and existing employees, offering guidance for upskilling, and overseeing the precise and timely structuring and processing of salaries for multiple clients. You will also be involved in preparing and reviewing reports, such as CTC reconciliation and variance analysis utilizing Excel. In addition to team leadership and management, you will be actively engaged in client management, ensuring effective communication and collaboration to meet client expectations. Your role will require a strong focus on maintaining cl...

Posted 1 month ago

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