5 Workflow Diagrams Jobs

Key Responsibilities: Work with stakeholders to understand business needs, pain points, and objectives related to document processing and workflow automation. Translate client and market requirements into detailed user stories, business requirements, and functional specifications. Collaborate with product and engineering teams to ensure timely and accurate delivery of features. Participate in product roadmap discussions, backlog grooming, sprint planning, and UAT activities. Conduct market and competitive analysis to help shape product strategy. Support presales efforts by preparing documentation, demos, and use case narratives. Develop wireframes, workflow diagrams, and process maps to communicate product concepts effectively. Ensure product compliance with data security, industry standards, and client-specific regulations.

Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers

Role Purpose The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer. Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers 2. Engage with delivery team to ensure right solution is proposed to the customer a. Periodic cadence with delivery team to: Provide them with customer feedback/ inputs on the proposed solution Review the test cases to check 100% coverage of customer requirements Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer Deploy and facilitate new change requests to cater to customer needs and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback Conduct Integration Testing and User Acceptance demos testing to validate implemented solutions and ensure 100% success rate Use data modelling practices to analyze the findings and design, develop improvements and changes Ensure 100% utilization by studying systems capabilities and understanding business specifications Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer b. Support Project Manager/ Delivery Team in delivering the solution to the customer Define and plan project milestones, phases and different elements involved in the project along with the principal consultant Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans Ensure Customer Satisfaction through quality deliverable on time 3. Build domain expertise and contribute to knowledge repository Engage and interact with other BAs to share expertise and increase domain knowledge across the vertical Write whitepapers/ research papers, point of views and share with the consulting community at large Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight Deliver / No. / Performance Parameter / Measure - 1. Customer Engagement and Delivery Management - PCSAT, utilization % achievement, no. of leads generated from the business interaction, no. of errors/ gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated. 2. Knowledge Management - No. of whitepapers/ research papers written, no. of user stories created, % of proposal documentation completed and uploaded into knowledge repository, No of reusable components developed for proposal during quarter.

Role Purpose The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer. Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers 2. Engage with delivery team to ensure right solution is proposed to the customer a. Periodic cadence with delivery team to: Provide them with customer feedback/ inputs on the proposed solution Review the test cases to check 100% coverage of customer requirements Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer Deploy and facilitate new change requests to cater to customer needs and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback Conduct Integration Testing and User Acceptance demos testing to validate implemented solutions and ensure 100% success rate Use data modelling practices to analyze the findings and design, develop improvements and changes Ensure 100% utilization by studying systems capabilities and understanding business specifications Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer b. Support Project Manager/ Delivery Team in delivering the solution to the customer Define and plan project milestones, phases and different elements involved in the project along with the principal consultant Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans Ensure Customer Satisfaction through quality deliverable on time 3. Build domain expertise and contribute to knowledge repository Engage and interact with other BAs to share expertise and increase domain knowledge across the vertical Write whitepapers/ research papers, point of views and share with the consulting community at large Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight Deliver / No. / Performance Parameter / Measure - 1. Customer Engagement and Delivery Management - PCSAT, utilization % achievement, no. of leads generated from the business interaction, no. of errors/ gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated. 2. Knowledge Management - No. of whitepapers/ research papers written, no. of user stories created, % of proposal documentation completed and uploaded into knowledge repository, No of reusable components developed for proposal during quarter.

KEY RESPONSIBILITIES Act as a liaison between business and technology teams, ensuring alignment between business goals and technical implementation. Engage with clients to gather business requirements and translate them into clear, structured documentation. Provide project support by contributing to proposal preparation and pre-sales activities. Work closely with Project Managers, Developers, Designers, and QA teams to implement business requirements effectively. Facilitate client and internal meetings, document Minutes of Meetings (MoM), and ensure timely follow-ups on action items. Coordinate project activities, track progress, and ensure timely delivery of milestones. Manage change requests effectively and communicate changes to stakeholders. Assist in UAT by validating the product from an end-user perspective and ensuring deliverables match business needs. Identify potential risks and propose mitigation strategies to ensure project success. Contribute to process improvements by analyzing workflows and recommending enhancements to drive efficiency and business growth. Collaborate with sales and operations teams to drive business growth through process improvements and strategic insights. Stay updated with industry trends, tools, and best practices to improve business analysis capabilities. Key Skills Strong verbal and written communication skills in English and the local office language(s). Experience in requirement gathering, business analysis, and documentation. Hands-on experience in preparing BRD, SRS, and FRD. Experience in creating workflow diagrams, wireframes, use cases, and user stories. Strong presentation skills for internal teams, clients, and stakeholders. Knowledge in Agile methodologies. Coordinating Presales works. Experience in client communication conducting meetings, collecting feedback, and ensuring alignment between business and technical teams. Experience in project coordination and pre-sales support, including proposal preparation and requirement analysis. Strong analytical mindset with a problem-solving approach. Experience in testing and validating deliverables to ensure they align with business requirements. Self-motivated, detail-oriented, and highly organized.