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5.0 - 9.0 years
10 - 20 Lacs
Pune
Remote
Responsibilities: Reference Point for Analytics: Serve as the primary reference point for ServiceNow analytics, providing expertise, guidance, and support to all organizations leveraging reporting and analytics capabilities. This includes being familiar with and supporting initiatives such as the ServiceNow Reporting Capabilities. Data Model Expertise: Demonstrate a thorough understanding of the ServiceNow data model, ensuring accurate and efficient data retrieval and analysis. Analytics & Reporting: Led the design, development, and deployment of comprehensive ServiceNow reports, dashboards, Performance Analytics, and Platform Analytics solutions, aligning with business objectives and leveraging tools such as the System Health Dashboard and Periodic Instance Monitoring. Support the transition to Platform Analytics. KPIs & Metrics: Define, track, and report on key performance indicators (KPIs), metrics, and indicators to measure the effectiveness of ServiceNow services and identify areas for improvement. Be aware of the business value of Performance Analytics. ServiceNow Development: Utilize ServiceNow development skills to customize and enhance analytics capabilities, including scripting, configuration, and integration with other systems, aligning with the capabilities of the Now Platform. Stakeholder Collaboration: Collaborate with stakeholders to gather requirements, define analytical needs, and translate business objectives into actionable insights and solutions. Technical Leadership: Provide technical leadership and guidance on ServiceNow Analytics and Development best practices. Documentation: Develop and maintain comprehensive technical documentation for analytics solutions, development efforts, and reporting processes, aligning with the importance of documentation procedures noted in other provided contexts. Continuous Improvement: Proactively identify opportunities to enhance analytics processes, reporting capabilities, and overall ServiceNow platform performance. Required Skills and Qualifications: Customer-oriented mindset with the ability to prioritize and meet customer needs effectively Fluency in English (written and verbal). Proven experience as a Technical Lead with ServiceNow expertise in Analytics and Development. Deep understanding of the ServiceNow data model and platform architecture. Extensive hands-on experience with ServiceNow Reporting, Dashboards, Performance Analytics, and Platform Analytics. Strong knowledge of KPIs, metrics, and indicators relevant to ServiceNow service delivery. Solid ServiceNow development skills, including scripting, configuration, and integration. Excellent communication, interpersonal, and stakeholder management skills. Proactive mindset with a strong sense of ownership and accountability. Ability to analyze complex data, identify trends, and translate insights into actionable recommendations. Strong problem-solving and troubleshooting skills. Certifications: Certified System Administrator Certified Implementation Specialist ITSM Certified Application Developer Certified Implementation Specialist Human Resources Service Delivery - Nice to have Certified Implementation Specialist Data Foundations (CMDB and CSDM) - Nice to have
Posted 1 month ago
7.0 - 12.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Teamcenter configuration & customization, client- side customization, server -side customization, AWC customization- Java/Java script , C/C++, BMIDE, ITK, SOA, SQL- Modules ? Structure Manager, Workflows, MCAD Integration, Classification, Change Management, Access control, Organization Basics of Data Migration, TCXML, PLMXML, IPS Uploader etc- MCAD Integration, dispatcher Good communication skills-
Posted 1 month ago
3.0 - 8.0 years
4 - 8 Lacs
Noida, Pune, Gurugram
Work from Office
About The Role Were looking for passionate and skilled professionals to join our RPA team specializing in WorkFusion . Whether you're a hands-on developer, a strategic consultant, or a technical lead, this role offers the opportunity to design, build, and scale automation solutions that drive real business impact. Youll work on cutting-edge projects involving RPA, Machine Learning, Cloud Infrastructure, and CI/CD pipelines , collaborating with cross-functional teams to deliver high-performance automation solutions. Key Responsibilities Design, develop, and deploy RPA solutions using WorkFusion , including ODF framework and ML components. Leverage Java 8, Spring, Maven, Hibernate , and JavaScript to build robust automation workflows. Integrate backend systems and APIs to enable seamless automation orchestration. Lead or contribute to solution orchestration , technical design, and documentation (PDDs, SDDs). Plan and execute unit testing, integration testing , and code reviews to ensure quality and performance. Document all phases of the automation lifecycle from discovery to deployment. Engage with business stakeholders to analyze processes and identify automation opportunities. Provide technical guidance and mentorship to junior team members (for Lead roles). Collaborate with DevOps and infrastructure teams to ensure scalable and secure deployments. Utilize AWS infrastructure and services for hosting and scaling automation solutions. Implement CI/CD pipelines to streamline development and deployment cycles. Optimize cloud resource sizing and architecture for performance and cost-efficiency. Primary Skills 3+ years of IT experience with minimum 1 year in RPA solutioning (WorkFusion preferred). Strong hands-on experience in Java 8 , Spring , Hibernate , Maven , and JavaScript . Experience with WorkFusion ODF framework and understanding of ML SDK is a strong plus. Solid understanding of RPA, Machine Learning concepts, workflows, backend systems, and APIs . Familiarity with AWS infrastructure , cloud architecture, and CI/CD practices . What Youll Love About Working Here ChoosingCapgeminimeans having the opportunity to make a difference, whether for the worlds leading businesses or for society. It means getting the support you need to shape your career in the way that works for you. It means when the future doesnt look as bright as youd like, you have the opportunity to make changeto rewrite it. When you join Capgemini, you dont just start a new job. You become part of something bigger. A diverse collective of free-thinkers, entrepreneurs and experts, all working together to unleash human energy through technology, for an inclusive and sustainable future. At Capgemini, people are at the heart of everything we do! You can exponentially grow your career by being part of innovative projects and taking advantage of our extensiveLearning & Developmentprograms. With us, you will experience aninclusive, safe, healthy, andflexiblework environment to bring out the best in you! You also get a chance to make positive social change and build a better world by taking an active role in ourCorporate Social ResponsibilityandSustainabilityinitiatives. And whilst you make a difference, you will also have a lot offun. Location - Pune, Noida, Gurgaon, Kolkata (ex Calcutta), Chennai (ex Madras), Hyderabad, Mumbai
Posted 1 month ago
6.0 - 11.0 years
5 - 10 Lacs
Bengaluru
Work from Office
About The Role Must have 6+ years of work experience in Microsoft Dynamics CRM 365 online In depth technical understanding and hands on experience across projects of Dynamics CRM 2016 onpremise and online configuration and operation. Good to have experience in migration from onpremise to online Must have experience on Power Automate, Power Apps, Azure Functions, Logic apps, Azure Web jobs Experience of a full project lifecycle CRM Projects End-To-End Delivery Must have Good communications skills Must have experience in customizations, JavaScript, C#, SQL Server, plugins, Workflows, scripting and forms .Developing SSRS reports using Microsoft SQL and FetchXML Have knowledge on Azure Dev Ops and Azure Pipeline. Effectively utilize SDK and 3rd party tools such as XRMToolbox for administration of CRM system Experience of data migration Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Primary Skills Expertise in creation of data mapping and Integration specifications. Hands on experience in leveraging Azure Logic App / Functions to integrate D365 platform with backend applications. Leverage Power Automate flows to integrate with backend applications wherever feasible / applicable. Extensive technical knowledge / configuration expertise of Microsoft Dynamics 365 CE and Power Platform with successful delivery experience of Microsoft Dynamics CRM solutions. Skills (competencies) Verbal Communication
Posted 1 month ago
5.0 - 9.0 years
5 - 9 Lacs
Mumbai
Work from Office
About The Role Analyze business and technical requirements to develop test strategies and test cases for Salesforce applications. Perform functional, regression, integration, and user acceptance testing (UAT) on Salesforce modules (e.g., Sales Cloud, Service Cloud, Marketing Cloud). Validate customizations, workflows, triggers, Visualforce pages, and Lightning components. Execute manual and automated test cases and document results. Identify, log, and track defects using tools like JIRA, TestRail, or HP ALM. Collaborate with cross-functional teams to resolve issues and ensure timely delivery. Participate in Agile/Scrum ceremonies and contribute to continuous improvement of QA processes. Primary Skill Strong understanding of Salesforce architecture, data model, and standard/custom objects. Experience with testing tools such as Selenium, Provar, or Tosca for Salesforce automation.
Posted 1 month ago
9.0 - 13.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Design solutions that leverage standard functionalities of Dynamics 365 and identify areas requiring customization. Integration: Plan and oversee the integration of Dynamics 365 with other systems (e.g., ERP, CRM, third-party applications). Required Candidate profile Configure the Dynamics 365 environment to align with business needs. Customize entities,workflows,forms, dashboards as required. Desired Skills: Functional Consultant, Customization, configuration
Posted 1 month ago
4.0 - 9.0 years
0 - 2 Lacs
Hyderabad
Work from Office
SUMMARY Job Role: React.js Developer Location: Hyderabad/Pune Experience: 4+ years Must - Have: The candidate should possess at least 3 years of relevant experience in React.js development. Job Description: We are seeking an Application Developer to design, build, and configure applications that align with business process and application requirements. In this role, you will collaborate with team members to understand project needs, develop innovative solutions, and ensure that applications are optimized for performance and user experience. Your responsibilities will include engaging in problem-solving discussions, contributing to project success, and ensuring that applications align with business objectives and user expectations. Roles & Responsibilities: Expected to perform independently and become a Subject Matter Expert (SME). Active participation/contribution in team discussions. Provide solutions to work-related problems. Assist in the documentation of application processes and workflows. Engage in code reviews to ensure quality and adherence to best practices. Professional & Technical Skills: Solid experience in React.js. Proficiency in Next.js with page router and experience in getStaticProps and getServerSideProps. Strong expertise in React.js with functional components, useEffect, usestate, usecontext, and custom hooks concepts. Experience in React State management using old Redux and newer Redux Toolkit. Understanding and experience with webpack and babel configurations. Proficiency in CSS. Additional Information: The candidate should have a minimum of 3 years of experience in React.js. A 15-year full-time education is required.
Posted 1 month ago
1.0 - 3.0 years
3 - 8 Lacs
Bengaluru
Remote
Greetings from Compliancequest!! ComplianceQuest was founded in 2013 and is based in Tampa, Florida. ComplianceQuest is a highly flexible 100% cloud based EQMS built using the Salesforce platform. ComplianceQuest is a next generation modern cloud platform with AI powered solutions for Clinical, Quality, Health and Safety and Environment natively built and run on Salesforce technologies. We help our customers of all sizes deliver quality products and services in the safest, most sustainable way by mitigating risk, problems, and inefficiencies while protecting customers, employees, suppliers and brand. JOB DESCRIPTION Training is part of the Implementation Services Department within CQ. Training is under the direct preview of Director of Customer Success, Implementation. The trainer is actively engaged in overseeing the development and maintenance of training materials. The trainer is responsible for ensuring new employees are equipped with all the materials and ancillary information required to complete the training program. The trainer is responsible for scheduling and conducting the training for any new hires in the Services team. The trainer is responsible for providing resources and end user training services to clients who require it. The trainer will work directly with any solution consultants to incorporate customer configurations in the materials for end user training. The trainer will work with Product Management to ensure that new product and version releases are captured in associated training materials. QUALIFICATIONS Education A Bachelors degree in Communications, English or Social Sciences. Experience Minimum of 0-2 years in software or med device/pharma industry Understanding of workflows and process diagrams. The technical acumen needed to quickly learn the new software and tools. Specific Skills Excellent communication skills, both verbal and written. Strong knowledge of MS Project & MS Office Suite (Excel, Word, PPT). Basic knowledge of the medical device and pharmaceutical industry, with a focus on their compliance needs. Exposure to Training Programs or new program launches, in IT or in Manufacturing. Any prior Salesforce experience is a plus.
Posted 1 month ago
5.0 - 7.0 years
25 - 27 Lacs
Hyderabad
Hybrid
ServiceNow Developer Total Experience-5 years Relevant Experience- 3 years Detailed Roles & Responsibilities: Requirements gathering Solution Design Impact assessment on new solutions configuration changes Configuring scripts Configuring the catalog forms and workflows Build integrations System integration testing and unit testing UAT support Production rollout and verification Implementing automations Mandatory skills- ServiceNow ITSM & Integration
Posted 1 month ago
8.0 - 11.0 years
30 - 35 Lacs
Pune
Work from Office
Critical Skills to Possess: 8+ years of experience with Oracle Siebel CRM , especially in Service or Call Center modules . Expertise in Siebel Tools, Workflows, Scripting (eScript/Browser Script) . Strong understanding of ticket lifecycle , SLA handling , and escalation logic . Familiarity with Siebel EIM , EAI , and Open UI customizations. Ability to troubleshoot and resolve production issues quickly. Good knowledge of SQL , Oracle DB , and performance tuning. Experience working in large-scale, global deployments and agile environments. Preferred Qualifications: BS degree in Computer Science or Engineering or equivalent experience Roles and Responsibilities Support and enhance Siebel GCT (Global Custom Ticketing) functionality for global operations. Work with business analysts and stakeholders to gather requirements and provide solutions within Siebel CRM. Customize Siebel objects (BOs, BCs, Applets, Views, Screens) to align with GCT processes. Implement and maintain Workflows, Business Services, and Scripting in the ticketing system. Integrate with external systems via Siebel EAI , Web Services , or REST APIs for end-to-end ticket lifecycle management. Develop ticket escalation logic, SLA timers, notifications, and custom reports. Perform production support and defect fixes as part of a global support model (follow-the-sun). Participate in testing (unit, SIT, UAT) and documentation.
Posted 1 month ago
6.0 - 8.0 years
5 - 9 Lacs
Noida
Work from Office
Experience: 6 to 8 years in developing applications using Microsoft PowerApps. Power Platform Expertise: Strong understanding of PowerApps, Power Automate, and the Microsoft Power Platform. Integration Knowledge: Experience with SharePoint, SQL Server, and Common Data Service (CDS). Deployment creating and deploying solutions to different domains or within domain UI/UX Design: Proficient in designing user-friendly interfaces and workflows. Tools Microsoft PowerApps Power Automate SharePoint PCF SQL Server/Azure SQL Common Data Service (CDS) Microsoft 365 Tools Preferred Skills Programming Languages: Familiarity with any programming language like C#, .NET, java, JavaScript, TypeScript, HTML, CSS. Azure Services: Basic knowledge of Azure services and Microsoft 365. Certifications: Relevant certifications in the Microsoft Power Platform are a plus. Mandatory Competencies LowCode/NoCode - LowCode/NoCode - Microsoft Power Platform Beh - Communication Database - Database Programming - SQL Cloud - Azure - Azure Data Factory (ADF), Azure Databricks, Azure Data Lake Storage, Event Hubs, HDInsight LowCode/NoCode - LowCode/NoCode - Power Apps RPA Tools - RPA Tools - Power Automate Architecture - Architectural Patterns - Microservices Middleware - Java Middleware - Springboot Programming Language - Java - Java Multithreading Programming Language - Java - Spring Framework LowCode/NoCode - LowCode/NoCode - PowerApps
Posted 1 month ago
3.0 - 5.0 years
7 - 11 Lacs
Chennai
Work from Office
About Company Agilysys is well known for its long heritage of hospitality-focused technology innovation. The Company delivers modular and integrated software solutions and expertise to businesses seeking to maximize Return on Experience (ROE) through hospitality encounters that are both personal and profitable. Over time, customers achieve High Return Hospitality by consistently delighting guests, retaining staff and growing margins. Customers around the world include branded and independent hotels; multi-amenity resort properties; casinos; property, hotel and resort management companies; cruise lines; corporate dining providers; higher education campus dining providers; food service management companies; hospitals; lifestyle communities; senior living facilities; stadiums; and theme parks. The Agilysys Hospitality Cloud combines core operational systems for property management (PMS), point-of-sale (POS) and Inventory and Procurement (IP) with Experience Enhancers that meaningfully improve interactions for guests and for employees across dimensions such as digital access, mobile convenience, self-service control, personal choice, payment options, service coverage and real-time insights to improve decisions. Core solutions and Experience Enhancers are selectively combined in Hospitality Solution Studios tailored to specific hospitality settings and business needs. Agilysys operates across the Americas, Europe, the Middle East, Africa, Asia-Pacific, and India with headquarters located in Alpharetta, GA. For more information visit www.Agilysys.com. Mode: Work from Office Responsibilities Analyze and recommend preferred solution that improves efficiency or generate additional revenue Be the voice of your products through out the company creating awareness and excitement throughout the life cycle from ideation to release. Engage with current and prospective customers gaining insights on customer needs. Requirements BE in Computer Science or equivalent combination of technical education 3-5 years of hands on experience Teamwork and good communication skills is a must Experience eliciting high-level requirements using interviews, document analysis, requirements workshops, use cases, scenarios, business analysis, competitive product analysis, task and workflow analysis, Visual model development Experience creating deliverable for all aspects of business analysis and functional design. Ability to interface with technical teams. Experience partnering with stakeholders required for new features in addition to enhancement and bug fix work efforts Experience assisting in QA and usability testing, partnering with internal/external development partners in the creation of Acceptance Criteria Business Analysis,Requirement Gathering,use cases,Brd,User Stories
Posted 1 month ago
4.0 - 8.0 years
3 - 7 Lacs
Jharkhand
Remote
Job Summary: We are looking for a skilled Data Engineer with hands-on experience in SAP Data Services (SAP DS) and Snowflake to join our growing data engineering team. In this role, you will be responsible for designing, building, and maintaining data integration pipelines and ETL processes that move and transform data from SAP and other source systems into our Snowflake data warehouse. Key Responsibilities: Design, develop, and manage ETL workflows and jobs using SAP Data Services to extract, transform, and load data from various source systems (especially SAP ERP/SAP BW) into Snowflake. Implement data ingestion, transformation, and load strategies into Snowflake, ensuring high performance and scalability. Create and maintain Snowflake objects (e.g., tables, views, stages, file formats, procedures). Monitor and optimize ETL job performance and troubleshoot data pipeline issues. Ensure data quality, consistency, and reliability throughout the pipeline. Collaborate with business and analytics teams to understand data needs and deliver solutions. Maintain documentation related to data mappings, workflows, job designs, and data dictionaries. Support data governance, compliance, and security initiatives. Required Skills and Qualifications: 3+ years of experience working with SAP Data Services (BODS) for ETL development. 2+ years of hands-on experience with Snowflake SQL development, performance tuning, and architecture. Strong experience with data modeling , especially in a cloud data warehouse environment. Solid understanding of ETL best practices , error handling, and performance optimization. Experience in integrating data from SAP ECC, SAP BW , or other enterprise systems. Strong SQL skills and experience working with structured and semi-structured data (e.g., JSON, XML). Knowledge of data warehousing principles and methodologies. Strong analytical and problem-solving skills.
Posted 1 month ago
5.0 - 9.0 years
10 - 14 Lacs
Noida
Work from Office
Proven hands on knowledge in Angular Ver 11+ Good understanding of Agile methodology Good communication skills Good problem solving, debugging and troubleshooting Skills. Mandatory Competencies User Interface - Angular - Angular 2+ User Interface - Other User Interfaces - JavaScript User Interface - HTML - HTML/CSS QA - Agile Methodology Beh - Communication and collaboration
Posted 1 month ago
5.0 - 12.0 years
0 Lacs
karnataka
On-site
As a RPA BA Professional at YASH Technologies, you will be part of a dynamic team working with cutting-edge technologies in the Education domain. With 8-12 years of experience, including a minimum of 5 years in Business Analysis/functional consulting, you will play a crucial role in bringing real positive changes to the education landscape. Your responsibilities will include deep understanding of the education sector, core Education processes in departments like Financial Aid, Veteran Aid, Admission and Record operations, and familiarity with industry-specific software applications such as SAP, PeopleSoft, Campus Solution, Banner, and Canvas. You will need to stay updated on the latest industry trends, technologies, and regulatory changes, adapting to new technologies like AI, blockchain, and IoT. Your expertise in various business analysis methodologies, data analysis, use case development, user acceptance testing, and product documentation will be essential in eliciting, analyzing, and documenting complex business requirements. Furthermore, you will be involved in process mapping and improvement, analyzing education data, and identifying opportunities for optimization. Your excellent communication skills, strong analytical abilities, and interpersonal skills will be crucial in leading meetings, working with stakeholders, and translating customer needs into user stories. As a key member of the team, you will collaborate with customers to gather requirements, identify automation opportunities, and drive the development of efficient processes. You will work closely with developers, project managers, and business teams to ensure that requirements meet business objectives and are communicated effectively. Your role will also involve preparing presentation decks, facilitating sprint planning, and ensuring CoE standards are implemented and followed. With a Bachelor's in Engineering, B.E /B. Tech, MBA or equivalent, and Green/Black Belt in Six Sigma is an added advantage, you will have the opportunity to grow and develop your career in an inclusive team environment at YASH Technologies.,
Posted 1 month ago
3.0 - 8.0 years
5 - 9 Lacs
Pune
Work from Office
NetSuite Administrator1 Job Qualification Bachelors degree or equivalent with 3+ years of relevant experience with NetSuite ERP (Finance/Procurement/Order-to-Cash). Demonstrates strong knowledge and experience with NetSuite ERP, including setups, configurations, saved searches, and reports. Must have knowledge of Netsuite technical components scripts, workflows, etc. Strong analytical, problem-solving, and communication skills. Experience with data mapping, system integrations, and process documentation. Experience with system implementation or upgrades. Effective communicator that works well in a collaborative team setting Excellent communication skills, including both verbal and written. Excellent problem solving skills, conflict/resolution management, active listening, time management and excellent interpersonal skills. Job Responsibilities Provisioning and De-provisioning of user access and roles Assist users to create or edit save searches and reports Prioritise enhancement request Support integration between NetSuite and other applications Perform root cause analysis and remediation steps Master record creation for customer, vendor, item, employee Prepare custom save searches and reports Other ongoing administration activities ( access, data fixes etc.) Create and update library of Standard Operating Procedures (SOP) Escalate issues with business, application owners, and /or NetSuite support team Provide updated steps/ runbook for any schedule system changes Collaboration with DEV and BA team to provide admin support Do sandbox refresh which includes pre and post refresh activities Knows basic about the Sox Audit CSV Import and mass update
Posted 1 month ago
6.0 - 11.0 years
8 - 13 Lacs
Hyderabad, Pune
Work from Office
Sr. NetSuite Functional Consultant0 Bachelors degree or equivalent in Finance, Accounting, or Info Systems discipline. Minimum of 6+ years of related work experience in an operational role andsome project and/or change management experience. Experience working with Auditors both internal and external ensuring that businessprocesses and Change control processes are SOX compliant is mandatory. Experience in a high-change, rapidly growing business is a plus. Strong relationship building Effective communicator that works well in a collaborative team setting Exceptional ability to gather, organize and evaluate any information or data neededas input from stakeholders and the development team to determine requirementsand specifications. Must be able to design and architect process flows for end-to-end businessprocesses. Should be able to optimize existing flows and ensure all designs are Ability to simultaneously manage multiple projects, and priorities and completeobjectives on time. Exception handling experience in implementation Excellent communication skills, including both verbal and written. Excellent problem-solving skills, conflict/resolution management, active listening,time management, and excellent interpersonal skills. Exposure to process development and change execution. Ability to interact with all levels of business users across functional teams (end-users/executives). Should have done 1 or more Netsuite implementations Strong Netsuite ERP Knowledge and experience. Setups and Configurations,Saved Searches and reports. The mandatory requirement is to have functional experience inReceivables,OrderManagement, and Inventory within Netsuite Experience working with Professional Services organizations and applications likeKANTATA Should represent SaaS Engineering on design discussions needed withBusiness Stakeholders and other teams in the company Must have knowledge of Netsuite technical components scripts, workflows, etc. Candidates must have experience working with technical teams across differenttime zones. Must be able to drive process changes and reverse engineer processes if needed Must have extensive Netsuite reporting experience. Experience in additional systems like Salesforce, Zuora Revenue (Rev Pro),COUPA, and VENA will be a huge bonus CAN DO attitude, Ability and desire to work in a fast-paced and continually evolving environment
Posted 1 month ago
4.0 - 9.0 years
11 - 15 Lacs
Kolkata, Hyderabad, Pune
Work from Office
ServiceNow Administrator ((Digital Workplace)2 Platform Administration & Configuration Administer and configure the ServiceNow platform, covering modules like ITSM, ITOM, ITAM, HRSD. This includes developing Business Rules, Client Scripts, Workflows, Service Portal, ESC, Workspaces, NowAssist, and managing user access (ACLs, roles). Perform regular system maintenance, health checks, and performance tuning. Support & Troubleshooting Provide expert ServiceNow support, diagnosing and resolving technical issues, and performing root cause analysis. Collaborate with users and IT teams to troubleshoot integration challenges and guide users on platform functionalities. Upgrades & Enhancements Plan and execute ServiceNow upgrades, patches, and hotfixes, including testing new functionalities. Gather requirements and develop custom applications and modules as needed. Data Management & Reporting Ensure data integrity, manage imports/exports, and create reports, dashboards, and performance analytics to monitor platform usage and identify improvements.
Posted 1 month ago
3.0 - 5.0 years
5 - 7 Lacs
Bengaluru
Work from Office
> Role Summary: This role is responsible for building and executing automated tests using ServiceNow Automated Test Framework (ATF). The tester ensures application stability, regression testing for ServiceNow upgrades and customizations. Required Certifications: ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) Optional ATF Micro-Certification (Automated Test Framework) Key Responsibilities: 1. Configure and customize GRC or TPRM module components and workflows. 2. Design and implement automated tests using ATF. 3. Develop reusable ATF templates for core modules. 4. Validate form configurations, catalog items, and workflows. 5. Integrate ATF tests in CI/CD pipelines. 6. Maintain test suites for regression and upgrade testing. 7. Document test plans, scenarios, and results. 8. Coordinate with developers for defect resolution. 9. Support testing for major upgrades and patch releases. 10. Collaborate with QA and Dev teams in Agile sprints. 11. Monitor test execution logs and performance metrics. Mandatory Skills: ServiceNow SecOps. Experience: 3-5 Years. >
Posted 1 month ago
5.0 - 8.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Programming experience with COBOL LE, DB2, JCL, CICS, VSAM, and Online/Batch programming.Programming experience with MQ using CICS/Cobol and Batch/Cobol.Strong background on IBM MQ / IBM WBEExperience with DB2 Stored Procedure a PlusStrong skills in using File Manager and IBM Debug Tool. Knowledge to use change management tool like ENDEVOR is desirable.Knowledge to use CICS analysis and performance tool like TMON is desirable.Knowledge to use DB2 performance tool like BMC MAINVIEW is desirable.Soft skills required are: excellent oral and written communication skills.Experience in the financial sector is desirable but not essential. Mandatory Skills: Application Modernization - Mainframe. Experience: 5-8 Years.
Posted 1 month ago
5.0 - 8.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Programming experience with COBOL LE, DB2, JCL, CICS, VSAM, and Online/Batch programming.Programming experience with MQ using CICS/Cobol and Batch/Cobol.Strong background on IBM MQ / IBM WBEExperience with DB2 Stored Procedure a PlusStrong skills in using File Manager and IBM Debug Tool. Knowledge to use change management tool like ENDEVOR is desirable.Knowledge to use CICS analysis and performance tool like TMON is desirable.Knowledge to use DB2 performance tool like BMC MAINVIEW is desirable.Soft skills required are: excellent oral and written communication skills.Experience in the financial sector is desirable but not essential. Mandatory Skills: Application Modernization - Mainframe. Experience: 5-8 Years.
Posted 1 month ago
10.0 - 15.0 years
30 - 45 Lacs
Hyderabad
Work from Office
Responsibilities: Design and oversee the Autosys .JLL to Slang conversion strategy. Provide architectural guidance and best practices for migration. Automate and optimize batch job scheduling in the new environment. Work with developers to troubleshoot and resolve conversion challenges. Lead performance optimization and integration efforts. Train and mentor teams on new scheduling frameworks. Requirements: 10+ years of Autosys experience, with expertise in architecture and automation. Hands-on experience with job scheduling conversions and scripting. Strong knowledge of Autosys job definitions, dependencies, and workflows. Prior experience with large-scale migration projects. Excellent leadership, communication, and problem-solving skills.
Posted 1 month ago
4.0 - 9.0 years
6 - 9 Lacs
Pune
Work from Office
What You'll Do You will report to the Manager, Technical Support. You will work from the Pune office full fledged. The Technical Support Expert serves as a Subject Matter Expert (SME) for AvaTax, ECM, and related Connector products, providing top-tier technical expertise and analysis to support Avalara's customers. You will mentor and advise across the support ecosystem, handling escalations, documenting customer interactions, troubleshooting issues, escalating to engineering and ensuring resolution. The Expert is also maintain Avalara's 'Cult of the Customer' philosophy, with a focus on enhancing overall customer satisfaction. What Your Responsibilities Will Be You will be a Subject Matter Expert on Avalara product integrations. You will mentor and advise support teams and associated PODs. You will simplify customer interactions for support requests. You will manage and resolve Level 3 technical issues for AvaTax, ECM, and related Connectors. You will conduct detailed ticket analysis, troubleshooting, and issue replication. You will experience interpreting and responding to customer requests with customers and maintain accurate records in the case tracking system. You will provide expert knowledge on AvaTax, ECM, and SaaS ERP connectors like Microsoft Dynamics, NetSuite, and Oracle. You will manage ticket workload to meet department Service level agreements(SLA's), CSAT, and TTR goals with high documentation quality. You will handle technical escalations requiring assistance from other departments and partners. You will advocate for the customer within Avalara, leading issues to resolution across departments. What You'll Need to be Successful 4+ years of experience in Advanced Technical Support, Product/Project Management, QA, Business Analysis, or Engineering in SaaS ERP solutions. Expertise in supporting SaaS solutions, with a focus on APIs and 2+ years of API/Web Services experience. Proficient in API and workflow analysis across ERP, e-Commerce, and Marketplace platforms. Experience with ERP/CRM/Accounting software like NetSuite, Microsoft Dynamics, SAP S/4 Hana, SageX, Salesforce, Magento, Oracle, Shopify, Workday, or similar systems is required. Advanced troubleshooting and escalation skills. Proficient in API testing tools like Postman. Experience collaborating and advocating for customers. Advanced customer relationship, call management, and Microsoft Office skills.
Posted 1 month ago
7.0 - 9.0 years
8 - 13 Lacs
Bengaluru
Work from Office
Skill required: Data Management - React.js Designation: BI Engineering Specialist Qualifications: Any Graduation,BTech Years of Experience: 7-9 Year About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Data & AIYou will be working on React.js which is a JavaScript library for creating user interfaces that aim to address challenges encountered in developing single-page applications. What are we looking for ReactJs Ability to perform under pressure Problem-solving skills Strong analytical skills Ability to manage multiple stakeholders Negotiation skills Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally, interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Qualification Any Graduation,BTech
Posted 1 month ago
1.0 - 5.0 years
6 - 10 Lacs
Chennai
Work from Office
About Company Agilysys is well known for its long heritage of hospitality-focused technology innovation. The Company delivers modular and integrated software solutions and expertise to businesses seeking to maximize Return on Experience (ROE) through hospitality encounters that are both personal and profitable. Over time, customers achieve High Return Hospitality by consistently delighting guests, retaining staff and growing margins. Customers around the world include branded and independent hotels; multi-amenity resort properties; casinos; property, hotel and resort management companies; cruise lines; corporate dining providers; higher education campus dining providers; food service management companies; hospitals; lifestyle communities; senior living facilities; stadiums; and theme parks. The Agilysys Hospitality Cloud™ combines core operational systems for property management (PMS), point-of-sale (POS) and Inventory and Procurement (I&P) with Experience Enhancers™ that meaningfully improve interactions for guests and for employees across dimensions such as digital access, mobile convenience, self-service control, personal choice, payment options, service coverage and real-time insights to improve decisions. Core solutions and Experience Enhancers are selectively combined in Hospitality Solution Studios™ tailored to specific hospitality settings and business needs. Agilysys operates across the Americas, Europe, the Middle East, Africa, Asia-Pacific, and India with headquarters located in Alpharetta, GA. For more information visit www.Agilysys.com. Mode: Work from Office Responsibilities Analyze and recommend preferred solution that improves efficiency or generate additional revenue Be the voice of your products through out the company – creating awareness and excitement throughout the life cycle from ideation to release. Engage with current and prospective customers gaining insights on customer needs. Requirements BE in Computer Science or equivalent combination of technical education 3-5 years of hands on experience Teamwork and good communication skills is a must Experience eliciting high-level requirements using interviews, document analysis, requirements workshops, use cases, scenarios, business analysis, competitive product analysis, task and workflow analysis, Visual model development Experience creating deliverable for all aspects of business analysis and functional design. Ability to interface with technical teams. Experience partnering with stakeholders required for new features in addition to enhancement and bug fix work efforts Experience assisting in QA and usability testing, partnering with internal/external development partners in the creation of Acceptance Criteria
Posted 1 month ago
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