1171 Workflow Analysis Jobs - Page 29

About the Job The Workforce Analyst is responsible for analyzing and optimizing the customer experience across all touchpoints. This role focuses on mapping the end-to-end customer journey, identifying pain points, and developing solutions to improve the overall customer experience. The analyst will work closely with various departments, including marketing, sales, product development, and customer service, to ensure a seamless and efficient customer workflow. As Workflow Analyst, You Will Customer Journey Mapping : Develop and maintain detailed customer journey maps that illustrate the customer experience across all channels (digital, in-store, phone, etc.). Identify key touchpoints, custom...

IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change. About the Job The Workforce Analyst is responsible for analyzing and optimizing the customer experience across all touchpoints. This role focuses on mapping the end-to-end customer journey, identifying pain points, and developing solutions to improve the overall custome...

As a member of our team at Codemech, you will be valued for your dedication and hard work. We prioritize the well-being of our employees and strive to provide a favorable work environment equipped with amenities that enable you to perform at your best. Work-life balance is essential to us. We offer flexible work hours, remote work options, and generous paid time off to support your well-being. Our goal is to help you excel in your role while enjoying a fulfilling personal life. With a five-day workweek, we value your time and well-being, ensuring a balanced work schedule that allows for ample rest and personal time. Our "No Sandwich Leave" policy promotes efficient workflow and encourages ti...

Job Summary: We are seeking a skilled * Associate Informatica Developer* with *2 - 4 years of experience* in designing, developing, and maintaining ETL processes using *Informatica PowerCenter*. The ideal candidate should have strong SQL knowledge, data warehousing concepts, and hands-on experience in data integration, transformation, and loading. About The Role In this role as Software Engineer, you will: - Analyze business and functional requirements to design and implement scalable data integration solutions - Understand and interpret High-Level Design (HLD) documents and convert them into detailed Low-Level Design (LLD) - Develop robust, reusable, and optimized Informatica mappings, sess...

Responsibilities: Monitor the team inbox consistently and acknowledge incoming emails within defined SLAs Thoroughly review each job request to understand client requirements; proactively seek clarification when needed Confirm realistic deadlines with clients based on the current job queue and available resources Assign jobs to designers based on individual skill sets and address any queries they may have Track job progress closely to ensure on-time delivery, maintaining high-quality standards at all times Perform a final quality check to verify that all client requirements have been fulfilled before delivery Actively participate in process improvement initiatives and contribute innovative i...

Set up and manage the Project Implementation Unit for a 5-year duration. Improve access for businesses and beneficiaries to e-government services. Undertake Business Process Re-Engineering (BPR) and Government Process Re-Engineering (GPR) for identified service areas. Study existing business processes and organizational structures of government departments. Prepare as-is process maps and workflow charts to identify duplications and inefficiencies. Analyze gaps and propose to-be processes, including layers of decision-making, time analysis at each level, and required documentation. Ensure improved and efficient delivery of G2G (Government to Government), G2B (Government to Business), and G2C ...

At ABB, we help industries outrun leaner and cleaner Here, progress is an expectation for you, your team, and the world As a global market leader, well give you what you need to make it happen It wont always be easy, growing takes grit But at ABB, youll never run alone Run what runs the world, This Position reports to: SAP Domain Manager Sales & Service Your Role And Responsibilities (Mandatory) In this role, you will have the opportunity to own software solution architecture across multiple architecture categories and ensure its alignment with enterprise and data architecture standards Each day, you will be responsible for the design and build, integrity, and quality of an Information Syste...

Key Responsibilities: Design and implement scalable, audit-compliant access models across applications and M&A entities. Lead role creation and standardization in partnership with engineering and compliance teams. Configure and maintain MyAccess and SailPoint IIQ modules per security guidelines. Manage access cleanup and remediation to uphold least-privilege principles. Support audit preparation by generating evidence and maintaining compliance documentation. Update centralized knowledge base with role definitions, workflows, and policies. Facilitate SailPoint integrations with PAM and SIEM tools for compliance and operations. Engage in AI-driven pilots for automating access reviews, anomaly...

The Sales Technology Team at MSCI plays a critical role enabling internal teams to manage and execute business processes across the Lead to Order value chain (Lead Management, Opportunity pipeline management and Contract Lifecycle Management), Client Services processes as well as Order to Cash processes (integrations with ERP), We are seeking a talented and driven Senior Pardot Marketing Automation Expert to join our growing Business Technology (BT) team This role is integral to creating and optimizing marketing automation processes using Pardot, with a focus on seamless integration with Salesforce The ideal candidate will have strong technical expertise in both Pardot and Salesforce, enabli...

Newgen Workflow Tool Engineer We are seeking a passionate and skilled Newgen Workflow Tool Engineer . The ideal candidate will have hands-on experience with Newgen BPM (Business Process Management) tools , workflow automation , and enterprise application development . This role requires collaborating with cross-functional teams to design, implement, and maintain workflow-based applications that meet business requirements. Key Responsibilities: Design, configure, and develop workflow-based solutions using Newgen BPM suite . Develop and integrate forms, rules, and business logic within the Newgen platform. Collaborate with business analysts and stakeholders to understand process requirements a...

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Siemens eMeter Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a Functional Consultant with Siemens eMeter expertise to support the implementation, configuration, and management of Meter Data Management Systems (MDMS) within a utility business environment. The ideal candidate will possess a strong understanding of the energy domain and deep experience with Siemens EnergyIP (eMeter) platform.As an Application Develope...

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Siemens eMeter Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a Functional Consultant with Siemens eMeter expertise to support the implementation, configuration, and management of Meter Data Management Systems (MDMS) within a utility business environment. The ideal candidate will possess a strong understanding of the energy domain and deep experience with Siemens EnergyIP (eMeter) platform.As an Application Develope...

Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : Business Requirements Analysis Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Analyst, you will engage in a variety of tasks that involve analyzing an organization and designing its processes and systems. Your typical day will include asses...

Description: We are looking for a highly skilled and experienced Over-the-Top (OTT) Subject Matter Expert (SME) to join our dynamic team. In this role, the OTT SME will provide strategic and technical leadership across all facets of our OTT video platform, ensuring the reliable and high-quality delivery of content to our audience. The ideal candidate will have deep expertise in OTT technologies, a strong grasp of industry trends, and a proven ability to apply best practices to drive platform performance and innovation. Requirements: Bachelor’s degree in Computer Science, Engineering, or a related field. 7+ years of hands-on experience in OTT video streaming, with in-depth knowledge of OTT te...

Position: AI Engineer / Intern Location: Bangalore Reporting to: Founder Experience : 0–3 years About LoadShare: LoadShare is one of India’s most innovative and resilient logistics platforms, transforming how goods move across the country. Founded in 2017, we’ve grown to become a pan-India, multi-category last-mile network with a unique presence in both Tier 1 metros and deep Tier 2/3 towns. What sets us apart: • Scale with depth: We handle ~400K deliveries/day across food, e-commerce (B2C), B2B retail, and digital commerce, powered by a 20,000+ rider network. • Strong financials, stronger ambition: With 430 Cr in FY25 revenue and support from global investors (Tiger Global, Matrix, BII, Ste...

The Data Science Lead Analyst role at our organization requires you to be a strategic professional who remains updated with the latest developments in the field and contributes to the overall strategy by applying this knowledge to your job and the business. You are considered a recognized technical authority in a specific area within the business, with a basic understanding of commercial aspects. Your role involves providing guidance, influencing others, and making strategic recommendations based on data analysis. You will be responsible for conducting strategic data analysis, identifying insights, and making recommendations based on your findings. Additionally, you will develop data display...

Basic Requirements: Minimum 5+ years Relevant ServiceNow Experience . Responsible for handling escalations, participates in escalation meetings and should be solution oriented in decision makings. Should have managed a team of ServiceNow resources and is able to manage a team working remotely and on different time zones. Experience in supporting the implementation, administration, configuration, and/or development of the ServiceNow tool. ServiceNow Experience should include extensive scripting in ServiceNow, tool configuration, design work, technical configuration, and deployment. Specifically, candidates should possess the skill to develop on the ServiceNow platform including the creation a...

Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients acrossbanking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative think...

Educational Requirements Bachelor of Engineering Service Line Enterprise Package Application Services Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain. You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews. You will lead and guide your teams towar...

Educational Requirements Bachelor of Engineering Service Line Enterprise Package Application Services Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to ensure effective Design, Development, Validation and Support activities, to assure that our clients are satisfied with the high levels of service in the technology domain. You will gather the requirements and specifications to understand the client requirements in a detailed manner and translate the same into system requirements. You will play a key role in the overall estimation of work requirements to provide the right information on project estimations to Technology Leads...

Educational Requirements Bachelor of Engineering Service Line Enterprise Package Application Services Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to provide best fit architectural solutions for one or more projects. You would also provide technology consultation and assist in defining scope and sizing of work You would implement solutions, create technology differentiation and leverage partner technologies. Additionally, you would participate in competency development with the objective of ensuring the best-fit and high quality technical solutions. You would be a key contributor in creating thought leadership within the ...

Job Summary: We are seeking a highly experienced Senior Jira Developer with expertise in Confluence integration and Atlassian ecosystem management to join our offshore team in India. This role involves designing, configuring, and maintaining Jira environments, developing custom automation, and enhancing collaboration through seamless integration with Confluence. You will work directly with technical and business teams to optimize workflows, project tracking, documentation, and reporting. Key Responsibilities: Design, implement, and manage complex Jira workflows, custom fields, issue types, screen schemes, and permission schemes to support multiple teams and business functions. Configure and ...

Roles/Responsibilities: Analyse business requirements and translate them into functional specifications for Calypso BackOffice operations. Collaborate with stakeholders to identify and document business processes and system requirements. Oversee the implementation of Calypso solutions, ensuring alignment with business objectives. - Conduct thorough testing and validation of system changes to ensure accuracy and efficiency. Facilitate communication between technical teams and business stakeholders to ensure seamless project execution. Monitor system performance and troubleshoot issues to maintain optimal operation of Calypso systems. Develop and deliver training materials to end-users to ensu...

Project Role : Business Process Architect Project Role Description : Analyze and design new business processes to create the documentation that guides the implementation of new processes and technologies. Partner with the business to define product requirements and use cases to meet process and functional requirements. Participate in user and task analysis to represent business needs. Must have skills : SAP CRM Sales Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Process Architect, you will analyze and design new business processes, creating documentation that guides the implementation of i...

Design tasks and coordination Proficiency in MS Excel and PowerPoint Preparation of Proforma Invoices Payment follow-up Dispatch and packing details coordination with logistics Sample bookings including labels and packing list Updating trackers for dispatch and order details