Oracle GTM Consultant PLEXO HR Solutions

5.0 - 9.0 years

0 Lacs

kolkata, west bengal

On-site

As a Techno-Functional Consultant at our consulting firm, you will play a pivotal role in leading and managing end-to-end Oracle Global Trade Management (GTM) implementations. Your expertise in Oracle GTM, coupled with a deep understanding of global trade processes and Oracle Transportation Management (OTM) functionalities, will be instrumental in delivering optimal solutions to our clients. Your key responsibilities will include conducting feasibility analysis, developing Proof of Concepts (POCs), preparing configuration documents, and identifying functional gaps in GTM applications. You will collaborate closely with Oracle and client teams to design and implement workarounds, create detail...

Posted 1 month ago

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Customer Support Specialist Magenta Connect

2.0 - 6.0 years

0 Lacs

ahmedabad, gujarat

On-site

The role involves being responsible for application installation and ensuring uptime at the client's side. You will be required to respond to client queries promptly and accurately, whether via phone, email, or chat. It is crucial to identify client needs and assist them in utilizing specific features effectively. You will also be expected to analyze and report product malfunctions by conducting tests or simulating user experiences. Updating internal databases with technical issue information and insightful customer conversations is part of the job. Monitoring client complaints on social media platforms and proactively providing assistance is vital. Sharing feature requests and effective sol...

Posted 1 month ago

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