Project Support Coordinator E Connect Solutions Pvt. Ltd.

3.0 - 7.0 years

0 Lacs

udaipur, rajasthan

On-site

As an Onsite Software Project Coordinator, you will be responsible for serving as the primary point of contact for coordinating and overseeing software projects at client locations. Your role will involve ensuring successful delivery of projects and fostering strong client relationships. You will act as the main liaison between the client and the project team, facilitating communication and ensuring alignment on project objectives, timelines, and deliverables. It will be your responsibility to coordinate project activities, allocate resources efficiently, and manage tasks to ensure timely execution and delivery according to project plans and client requirements. Regular meetings with clients will be conducted by you to review project progress, address any issues or concerns, and provide updates on project status. It will be essential to ensure that customer expectations are aligned with the development strategy and to bridge any gaps between requirement understanding and development. You will be required to provide regular updates to senior management on project status, milestones achieved, and key performance indicators (KPIs). Additionally, managing training and support for end-users on new systems, processes, and functionalities will be part of your responsibilities. Documenting and formalizing change requests (CR), obtaining approval for CRs, facilitating UAT meetings with customers, monitoring UAT progress, defects, and issues, and ensuring UAT sign-off from customers are also crucial aspects of your role. You will need to ensure an effective client issue management process is followed from identification to closure to minimize the impact on the project. A strong understanding of the project domain and the ability to effectively communicate technical concepts to clients are essential for this role. Technical skills required include project coordination, project management, presentation and demonstration, project management tools, software development methodologies, change management, issue management, UAT management, and client management. Soft skills such as proficiency in office productivity tools, work execution, problem-solving, innovation, verbal and written communication, time management, team management, leadership, and work delegation will also be beneficial for success in this position.,

Posted 2 weeks ago

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