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5.0 - 9.0 years
0 Lacs
maharashtra
On-site
Role Overview: At NTT Global Networks, you will join the Global Operations Center as a Global Change Coordinator. Your primary responsibility will be supporting Enterprise business accounts by managing change management coordination, customer communications, project management, incident management escalations, and various processes and reports. Key Responsibilities: - Provide excellent customer service and communication skills - Utilize technical telecommunications background for effective support - Perform reporting and analysis tasks - Apply knowledge of ITIL processes - Manage multiple projects while aligning with resources, priorities, and timelines - Follow Customer and NTTGN-internal p...
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
hyderabad, telangana
On-site
As a QA Tester in our team, your responsibility will involve creating and executing test cases and scripts based on functional requirements and user stories. You will be following the agile methodology, participating in daily sprint calls, grooming, and retrospectives. Logging issues in Jira, retesting, and working on applications with a focus on accuracy are crucial aspects of your role. Continuous learning of applications, including automation tools, is encouraged to enhance service delivery to clients. Researching issues thoroughly, providing alternative solutions, and accepting feedback to improve your skill set are essential for success. Collaboration and knowledge-sharing are key value...
Posted 3 months ago
5.0 - 9.0 years
0 Lacs
maharashtra
On-site
As a Global Change Coordinator at NTT Global Networks within the Global Operations Center, you will play a vital role in supporting enterprise business accounts. Your responsibilities will include change management coordination, customer communications, project management, incident management escalations, as well as overseeing Customer and NTTGN processes and business reports. You will be a part of an Engineering Team that values technical excellence and innovation, and your role will require excellent customer service skills, effective communication and presentation abilities, and a strong background in technical telecommunications. Proficiency in reporting and analysis, along with a good u...
Posted 3 months ago
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