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5.0 - 8.0 years

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Hyderabad, Telangana, India

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About FedEx: Located in Hyderabad, India, FedEx ACC India serves as a strategic technology division for FedEx that will focus on developing innovative solutions for our customers and team members across the globe. These solutions will enhance productivity, minimize expenses, and update our technology infrastructure to continue providing the outstanding experiences our customers expect. Under limited supervision, define processes, and create project level architectures for specific applications. Working with business and data architects, evaluate products and projects to ensure congruency with strategic initiatives and industry trends and provide technical advice to resolve production problems. Requirements: Liaison to our business architect to Plan, design, implement, and support IP-based call center solutions. Develop and implement the technical architecture and physical design of the network. Analyse the existing voice and data networks and recommend solutions. Participate in various projects intended to continually improve/upgrade converge of Telephony platform. Provide day-to-day support for incidents, including managing and resolving problems and implementing change management processes. in debugging, troubleshooting of IP signalling traffic flows, Wireshark log with a focus on analysing SIP headers. Identify and capitalize on opportunities to enhance system and application performance, including automating manual system tasks. Provide expertise API Integration and Data flows. Mentor team members in Cloud Native Build and Technical Tenants working experience in Agile methodologies Have ability to explain complex technical solutions to non-technical stakeholders Good understanding and ability of stakeholder management Escalation points for Blockers Tactical - Keeping your own Core Development Skills honed/practiced (10%-40%). Minimum Qualifications: Bachelor's degree in computer science, engineering, information Systems and/or equivalent formal training or work experience. 5-8 years equivalent work experience in information technology or engineering environment. A related advanced degree may offset the related experience requirement. CCIE or CCNP or CCDP certification preferred Mandatory Skills: Cisco Genesys IVR IVA VOIP Show more Show less

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9.0 - 12.0 years

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Hyderabad, Telangana, India

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About FedEx: Located in Hyderabad, India, FedEx ACC India serves as a strategic technology division for FedEx that will focus on developing innovative solutions for our customers and team members across the globe. These solutions will enhance productivity, minimize expenses, and update our technology infrastructure to continue providing the outstanding experiences our customers expect. Under limited supervision, define processes, and create project level architectures for specific applications. Working with business and data architects, evaluate products and projects to ensure congruency with strategic initiatives and industry trends and provide technical advice to resolve production problems. Requirements: Liaison to our business architect to Plan, design, implement, and support IP-based call center solutions. Develop and implement the technical architecture and physical design of the network. Analyse the existing voice and data networks and recommend solutions. Participate in various projects intended to continually improve/upgrade converge of Telephony platform. Provide day-to-day support for incidents, including managing and resolving problems and implementing change management processes. in debugging, troubleshooting of IP signalling traffic flows, Wireshark log with a focus on analysing SIP headers. Identify and capitalize on opportunities to enhance system and application performance, including automating manual system tasks. Provide expertise API Integration and Data flows. Mentor team members in Cloud Native Build and Technical Tenants working experience in Agile methodologies Have ability to explain complex technical solutions to non-technical stakeholders Good understanding and ability of stakeholder management Escalation points for Blockers Tactical - Keeping your own Core Development Skills honed/practiced (10%-40%). Minimum Qualifications: Bachelor's degree in computer science, engineering, information Systems and/or equivalent formal training or work experience. 9-12 years equivalent work experience in information technology or engineering environment. A related advanced degree may offset the related experience requirement. CCIE or CCNP or CCDP certification preferred Mandatory Skills: Cisco Genesys IVR IVA VOIP Show more Show less

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3.0 years

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Bengaluru, Karnataka, India

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Position Summary... What you'll do... About Team: Our Contact Center Technology CRM Team is dedicated to empowering our contact center agents with cutting-edge tools and technologies. We manage both Oracle Service Cloud (OSv C/Right Now) and a home-grown CRM solution to deliver exceptional customer experiences. Our OSv C implementation supports multiple business units, while our custom CRM platform is designed for scalability and performance in a fast-paced environment. Were looking for talented engineers who have strong OSv C expertise and are either proficient in Java or eager to develop their skills in Java and distributed systems as part of our technology roadmap. What you will do: Youll have the opportunity to Design, prototype, and implement OSv C customizations, integrations, and enhancements to improve agent productivity and customer experience. Develop and maintain OSv C features such as custom workspaces, workflows, agent scripting, custom objects, and analytics. Work with Oracle Service Cloud Browser User Interface (BUI) using Java Script, HTML, and CSS to create seamless user experiences. Manage system configurations, automate business processes, and ensure OSv C aligns with evolving business requirements. Demonstrate up-to-date knowledge of software engineering technologies and apply this to the development lifecycle for Wal-Marts CRM software. Implement solutions that will help walmart.com shoppers using knowledge of Java/J2EE and data structures. Work on the engineering design, development, unit testing, integration testing, release activities, and production support of Walmart.com applications. Build backend services using technologies including Java, J2EE, Spring, Hibernate, JDBC, REST Services, Apache CXF, Apache Camel, Apache Maven, Kafka, Cloud based application development, Test Ng, Mockito, SOA, and Git Hub. Build robust, scalable and maintainable applications. Build, deploy, and conduct continuous integration of processes to move software code and configurations from local development environments to QA and Production environments. Provide technical support for any production issues where engineering help is required. Provide technical support for troubleshooting and investigations pertaining to the supply chain software systems. Follow/lead team standards for engineering excellence and operational excellence. Collaborate with other peers and teams to deliver feature enhancements. What you will bring: Bachelors or Masters degree in Computer Science or related technical field. 3+ years of hands-on experience with Oracle Service Cloud (OSv C/Right Now), including BUI development, custom objects, workflows, rules, analytics, Proficiency with web technologies: Java Script, HTML, CSS, and RESTful API development. Strong development experience in Java, or a strong willingness to learn and work on Java-based distributed systems. Familiarity with CI/CD tools like Jenkins, container orchestration using Kubernetes, and infrastructure as code tools such as Terraform. Experience designing and testing RDBMS and No SQL databases. Experience designing scalable microservices. Experience testing and troubleshooting packets and HTTP/S traffic using Wireshark and Charles. Experience providing release support and monitoring system health using Kubernetes. Experience monitoring logs and errors for troubleshooting using Splunk. Experience documenting and maintaining Confluence pages. Knowledge of event-driven architectures using Apache Kafka. Experience maintaining code using Git and Git Hub. Experience publishing and managing dependencies using Maven. Exposure to cloud platforms such as Azure or Google Cloud Platform (GCP). Strong knowledge of complex software design, distributed system design, design patterns, data structures, and algorithms. Excellent technical debugging and production support skills. Additional Qualifications: Large scale distributed systems experience, including scalability and fault tolerance. Exposure to cloud infrastructure, such as Open Stack, Azure, GCP, or AWS A continuous drive to explore, improve, enhance, automate and optimize systems and tools. Exposure to information retrieval, statistics, and machine learning. About Global Tech: Imagine working in an environment where one line of code can make life easier for hundreds of millions of people and put a smile on their face. Thats what we do at Walmart Global Tech. Were a team of 15,000+ software engineers, data scientists and service professionals within Walmart, the worlds largest retailer, delivering innovations that improve how our customers shop and empower our 2.3 million associates. To others, innovation looks like an app, service or some code, but Walmart has always been about people. People are why we innovate, and people power our innovations. Being human-led is our true disruption. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail Flexible, hybrid work: We use a hybrid way of working that is primarily in office coupled with virtual when not onsite. Our campuses serve as a hub to enhance collaboration, bring us together for purpose and deliver on business needs. This approach helps us make quicker decisions, remove location barriers across our global team and be more flexible in our personal lives. Benefits: Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more. Equal Opportunity Employer: Walmart, Inc. is an Equal Opportunity Employer By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing unique styles, experiences, identities, ideas, and opinions while being inclusive of all people. The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process. Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Minimum Qualifications:Option 1: Bachelor's degree in computer science, information technology, engineering, information systems, cybersecurity, or related area and 2years’ experience in software engineering or related area at a technology, retail, or data-driven company. Option 2: 4 years’ experience in software engineering or related area at a technology, retail, or data-driven company. Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Certification in Security+, Network+, GISF, GSEC, CISSP, or CCSP, Master’s degree in Computer Science, Information Technology, Engineering, Information Systems, Cybersecurity, or related area Primary Location... 4,5,6, 7 Floor, Building 10, Sez, Cessna Business Park, Kadubeesanahalli Village, Varthur Hobli , India R-2162726 Show more Show less

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3.0 years

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Bengaluru, Karnataka, India

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Position Summary... What you'll do... About Team: Our customer care team is dedicated to providing exceptional, cutting-edge agent tools for customer care business. Weve developed a home-grown CRM solution tailored to our needs, giving us the edge in delivering personalized solutions that meet our customers needs. Additionally, our innovative guided workflows streamline our processes, ensuring a seamless experience for both our agents and customers. Together, these tools enable us to help our agents deliver top-notch customer care that sets us apart from the rest. What you will do: Youll have the opportunity to Design, prototype, and build technology-driven products and experiences. Demonstrate up-to-date knowledge of software engineering technologies and apply this to the development lifecycle for Wal-Marts CRM software. Implement solutions that will help walmart.com shoppers using knowledge of Java/J2EE and data structures. Work on the engineering design, development, unit testing, integration testing, release activities, and production support of Walmart.com applications. Build backend services using technologies including Java, J2EE, Spring, Hibernate, JDBC, REST Services, Apache CXF, Apache Camel, Apache Maven, Kafka, Cloud based application development, Test Ng, Mockito, SOA, and Git Hub. Build robust, scalable and maintainable applications. Build, deploy, and conduct continuous integration of processes to move software code and configurations from local development environments to QA and Production environments. Provide technical support for any production issues where engineering help is required. Provide technical support for troubleshooting and investigations pertaining to the supply chain software systems. Follow/lead team standards for engineering excellence and operational excellence. Collaborate with other peers and teams to deliver feature enhancements. What you will bring: Bachelors or Masters degree in Computer Science or related technical field. 3 + years of Strong development experience in Java. Experience designing and implementing REST API web services using Java/J2EE, Spring, Spring Boot, and Spring MVC. Experience writing unit test cases for code verification and code coverage using JUnit and Mockito. Experience deploying applications to the server using CI/CD pipelines such as Jenkins. Experience designing and testing RDBMS and No SQL databases. Experience designing scalable microservices. Experience testing and troubleshooting packets and HTTP/S traffic using Wireshark and Charles. Experience providing release support and monitoring system health using Kubernetes. Experience monitoring logs and errors for troubleshooting using Splunk. Experience documenting and maintaining Confluence pages. Experience maintaining a producer-consumer architecture with Apache Kafka. Experience maintaining code using Git and Git Hub. Experience publishing and managing dependencies using Maven. Experience with public cloud technologies such as Azure OR Google Cloud Platform. Strong knowledge of complex software design, distributed system design, design patterns, data structures, and algorithms. Excellent technical debugging and production support skills. Additional Qualifications: Large scale distributed systems experience, including scalability and fault tolerance. Exposure to cloud infrastructure, such as Open Stack, Azure, GCP, or AWS A continuous drive to explore, improve, enhance, automate and optimize systems and tools. Exposure to information retrieval, statistics, and machine learning. About Global Tech: Imagine working in an environment where one line of code can make life easier for hundreds of millions of people and put a smile on their face. Thats what we do at Walmart Global Tech. Were a team of 15,000+ software engineers, data scientists and service professionals within Walmart, the worlds largest retailer, delivering innovations that improve how our customers shop and empower our 2.3 million associates. To others, innovation looks like an app, service, or some code, but Walmart has always been about people. People are why we innovate, and people power our innovations. Being human-led is our true disruption. We are people-led and tech-empowered. We train our team in the skill sets of the future and bring in experts like you to help us grow. Furthermore, we have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail Flexible, hybrid work: We use a hybrid way of working that is primarily in office, coupled with virtual when not onsite. Our campuses serve as a hub to enhance collaboration, bring us together for purpose and deliver on business needs. This approach helps us make quicker decisions, remove location barriers across our global team, and be more flexible in our personal lives. Benefits: Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more. Equal Opportunity Employer: Walmart, Inc. is an Equal Opportunity Employer By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing belonging-unique styles, experiences, identities, ideas, and opinions while being inclusive of all people. The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process. Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Minimum Qualifications:Option 1: Bachelor's degree in computer science, information technology, engineering, information systems, cybersecurity, or related area and 2years’ experience in software engineering or related area at a technology, retail, or data-driven company. Option 2: 4 years’ experience in software engineering or related area at a technology, retail, or data-driven company. Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Certification in Security+, Network+, GISF, GSEC, CISSP, or CCSP, Master’s degree in Computer Science, Information Technology, Engineering, Information Systems, Cybersecurity, or related area Primary Location... 4,5,6, 7 Floor, Building 10, Sez, Cessna Business Park, Kadubeesanahalli Village, Varthur Hobli , India R-2162744 Show more Show less

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5.0 years

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Trivandrum, Kerala, India

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Role Description Job Summary We are seeking a skilled Voice Engineer to lead and maintain enterprise-grade voice and collaboration infrastructure. The ideal candidate should have hands-on expertise in Cisco Unified Communications Manager (CUCM), cloud-based UC platforms like AWS Connect, Microsoft Teams, Zoom, SBC Edge devices, and Verba Voice recording platforms . You will be responsible for ensuring seamless integration, security, and performance of voice services across hybrid environments. Key Responsibilities Voice Infrastructure Management Manage the Voice Estate, ensuring optimal performance and availability. Oversee capacity planning, monitoring, and maintenance of the voice infrastructure. Administer and optimize Session Border Controllers (SBCs) such as Sonus/Ribbon voice gateways. Support and configure Cisco Call Manager, Cisco Meeting Server, and Expressway-C/Expressway-E. Manage and maintain Verba Voice recording platforms. Administer and monitor voice devices through Logic Monitor. Support Power BI for voice device monitoring. Utilize network probes and conduct packet capture analysis for troubleshooting and performance optimization. Collaboration & Support Work closely with global, cross-functional teams in a multi-locational, matrixed environment. Collaborate with teams such as Service Desk, Platforms, Information Security, and End User Services to ensure seamless voice operations. Take ownership of incidents, problems, and issues, ensuring timely resolution within SLAs/OLAs. Provide technical expertise for change requests, project work, and ongoing maintenance (e.g., firmware upgrades and patch cycles). Configure voice systems (Cisco Unified CM, MS Teams Direct Routing, Ribbon, Audiocodes SBC). Integrate legacy PBX systems with cloud UC platforms (e.g., Teams Phone System, Zoom Phone). Design SIP trunking solutions, QoS policies, and disaster recovery plans. Work with network, security, and DevOps teams to ensure end-to-end voice service reliability. Provide Tier 2/3 support for critical incidents and mentor junior engineers. Troubleshooting & Maintenance Resolve complex voice quality issues (jitter, latency, packet loss) using tools like Wireshark, SolarWinds. Perform firmware upgrades, patching, and system health checks. Monitor and optimize SBC configurations (Ribbon, AudioCodes). Documentation & Compliance Maintain and enhance Standard Operating Procedures (SOPs) and documentation related to voice infrastructure. Maintain detailed network diagrams, SOPs, and configuration guides. Ensure compliance with security standards (GDPR, HIPAA) for voice traffic and call recordings. Participate in on-call rotations and weekend support as needed. Qualifications & Experience Required Minimum of 5 years’ experience as a Unified Communications Engineer in a large enterprise or global MNC environment. Hands-on experience in support and implementation of VoIP Technologies. Strong experience in managing Verba Voice recording platforms. Expertise in managing Session Border Controllers (SBCs) such as Ribbon/Audiocodes. Experience working with Cisco Call Manager and Microsoft PowerShell. Deep understanding of Microsoft Teams voice design and enterprise telephony integration. Experience in certificate management for maintaining the voice infrastructure. Proficiency in network probes and packet capture analysis for troubleshooting. Strong analytical, troubleshooting, and problem-solving skills. Ability to work in a fast-paced, global team environment and collaborate effectively with cross-functional teams. Flexibility to support after-hours work, weekend activities, and on-call rotation when required. Preferred Certifications (Optional But Beneficial) Microsoft Teams Voice Engineer Associate (MS-700/720) Cisco Certified Network Associate (CCNA) – Collaboration Ribbon SBC Professional Certification ITIL Certification (Preferred) Skills Microsoft Exchange,Voice Networking,Mobile Device Management, Verba Voice Recording, AWS Connect, Ribbon SBC Show more Show less

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7.0 years

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Pune, Maharashtra, India

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We are looking for a skilled and certified Network Expert to manage large business network systems. You will be responsible for designing, setting up, securing, and maintaining high-performance networks across different locations (LAN, WAN, wireless, and hybrid). Key Responsibilities: Create strong and secure network designs for office and remote environments. Set up advanced routing and switching systems. Use VLANs, ACLs, and firewalls for network security. Install and configure routers, switches, and wireless devices. Work with routing protocols like OSPF, EIGRP, BGP, and RIP. Set up IP address systems like NAT and PAT. Monitor network speed and fix slow areas. Improve traffic flow using QoS and traffic shaping. Do regular checks, updates, and system reviews. Lead network upgrades and system migrations. Make sure there is little to no downtime. Work with security teams to apply safety rules. Use tools like firewalls, IDS/IPS, and VPNs for protection. Design and manage wireless networks. Do site surveys and plan for strong wireless coverage. Keep network diagrams and records updated. Prepare reports on performance, problems, and system health. Required Skills & Experience: ✔️ 7+ years of experience in enterprise network roles ✔️ Hands-on experience with devices like Cisco, Juniper, Aruba, or Fortinet ✔️ Strong understanding of networking basics: TCP/IP, DHCP, DNS, STP, etc. ✔️ Deep knowledge of Routing (OSPF, BGP), Switching (VLANs), NAT, and VPNs ✔️ Familiarity with tools like SolarWinds, Wireshark, Nagios, or PRTG ✔️ Basic scripting or automation skills (Python, Ansible) – preferred Certifications (Must & Preferred): ✅ Required: Cisco Certified Network Professional (CCNP) CompTIA Network+ ✅ Preferred: Cisco Certified Internetwork Expert (CCIE) Juniper JNCIP CWNP for wireless skills ITIL Foundation Working Hours: Must be open to 24x7 support if required Education: Bachelor’s degree (Mandatory) in: Computer Science Information Technology Electronics & Telecommunication Computer or Network Engineering Show more Show less

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8.0 years

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Pune, Maharashtra, India

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Hybrid Description and Requirements "At BMC trust is not just a word - it's a way of life!" We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud! We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation! The IZOT product line includes BMC’s Intelligent Z Optimization & Transformation products, which help the world’s largest companies to monitor and manage their mainframe systems. The modernization of mainframe is the beating heart of our product line, and we achieve this goal by developing products that improve the developer experience, the mainframe integration, the speed of application development, the quality of the code and the applications’ security, while reducing operational costs and risks. We acquired several companies along the way, and we continue to grow, innovate, and perfect our solutions on an ongoing basis. The IZOT product line includes BMC’s Intelligent Z Optimization & Transformation products, which help the world’s largest companies to monitor and manage their mainframe systems. The modernization of mainframe is the beating heart of our product line, and we achieve this goal by developing products that improve the developer experience, the mainframe integration, the speed of application development, the quality of the code and the applications’ security, while reducing operational costs and risks. We acquired several companies along the way, and we continue to grow, innovate, and perfect our solutions on an ongoing basis. We are seeking an experienced, strategic, and hands-on Manager - Product Security to lead a growing team of penetration testers supporting BMC’s IZOT product line. This team focuses on offensive security assessments across mainframe-based solutions and modern application ecosystems. In this leadership role, you will manage a team of skilled professionals performing deep security testing, red teaming, vulnerability analysis, and secure architecture reviews. You’ll be responsible for setting strategic goals, driving security initiatives, and ensuring secure-by-design practices are embedded across product development lifecycles. This position requires a solid blend of technical expertise in offensive security, deep understanding of mainframe and modern application architectures, and strong leadership to influence and drive results across cross-functional teams. To ensure you’re set up for success, you will bring the following skillset & experience: Bachelor's or master's degree in computer science, Information Security, or related field. 8+ years in cybersecurity roles, with 3+ years in technical leadership or management capacity. Proven experience leading or performing penetration testing on both mainframe and modern platforms. Demonstrated experience conducting red team-style assessments or advanced threat emulation on mainframe and modern systems. Proficient in tools such as: Mainframe utilities: REXX, ISPF, JCL Security tools: Nmap, Burp Suite, Wireshark, custom scripts Proficient in scripting and automation skills (Python, REXX, Bash, or similar). Experience delivering technical and executive-level security reports. Strong communication and leadership skills, with a proven ability to lead technical teams or projects. Experience producing board-level reports and presenting findings to senior stakeholders. Exposure to hybrid environments (mainframe to cloud integrations, modernization efforts). Familiarity with modern enterprise integration methods (REST, SOAP, MQ, FTP) that interface with mainframe services. CA-DNP Our commitment to you! BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU! If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas! BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page. < Back to search results BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process. At BMC we believe in pay transparency and have set the midpoint of the salary band for this role at 4,542,800 INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs. The salary listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits. We are committed to ensuring that our employees are paid fairly and equitably, and that we are transparent about our compensation practices. ( Returnship@BMC ) Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to https://bmcrecruit.avature.net/returnship know more and how to apply. Min salary 3,407,100 Mid point salary 4,542,800 Max salary 5,678,500 Show more Show less

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0 years

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Hyderabad, Telangana, India

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Company Description At Ninternet, we are committed to delivering reliable global internet access with a strong emphasis on user privacy, security, and seamless connectivity. Our innovative solutions empower individuals and businesses to harness the full potential of the internet, turning bold ideas into groundbreaking realities. Join us in shaping the future of connectivity. Role Description We are seeking a motivated and talented Network Engineer Intern to join our dynamic team. This remote, full-time, unpaid internship offers the opportunity to work on impactful projects contributing to our mission of revolutionizing the way the world connects online. As a Network Engineer Intern, you will engage in tasks such as network design & development, and back-end development, gaining hands-on experience in designing, configuring, and troubleshooting network systems in a fast-paced and innovative environment. Qualifications Currently pursuing or recently completed a degree in Electronics & Communications, Computer Science, Information Technology, or a related field. Strong foundation in Networking and IT concepts and networking protocols (TCP/IP, OSI model). Hands-on experience with Linux-based systems and command-line tools. Basic programming/scripting knowledge ( Python, Bash , or similar). Familiarity with version control systems like Git and collaborative platforms like GitHub. Experience with OpenWRT or other embedded networking platforms. Familiarity with tools like Wireshark, tcpdump, and iptables. Familiarity with the AAA (Authentication, Authorization, and Accounting) framework and networking security concepts. Knowledge of RADIUS server, QoS, and bandwidth management. Manage and deploy applications on AWS cloud services (EC2, S3, RDS, DynamoDB, API Gateway, Lambda). Excellent problem-solving skills and a keen analytical mindset. Ability to work independently in a remote setting while staying collaborative and communicative with the team. A passion for learning and a drive to contribute to innovative projects. Key Responsibilities: Assist in the development and customization of OpenWRT-based firmware for networking devices. Configure and optimize mesh network topologies for real-world applications. Design and implement VLAN configurations for secure and efficient network segmentation. Support the analysis and optimization of TCP/IP and OSI layer protocols in networking environments. Conduct security assessments and implement security measures in network systems. Collaborate with the development team to integrate new features and improvements into existing systems. Perform network performance testing and troubleshooting using tools like Wireshark, tcpdump, etc. Document technical processes, configurations, and findings Participate in team meetings, brainstorming sessions, and code reviews to enhance your technical skills. Work with open-source platforms and tools to streamline development processes. Why Join Us: Gain hands-on experience in developing cutting-edge technologies. Work with a supportive and experienced team dedicated to mentoring and skill development. A flexible remote work environment allows you to balance your academic and professional growth. Opportunity to contribute to real-world projects that impact global connectivity. How to Apply: If you're excited to make a difference and grow your skills in a remote internship, we'd love to hear from you. Please submit your resume and any relevant project portfolios or GitHub links. Be a part of Ninternet, where innovation meets connection. Let’s build the future of the internet together! Ninternet is an equal-opportunity employer. We are committed to creating an inclusive environment for all employees and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All employment decisions are based on business needs, job requirements, and individual qualifications. This internship is remote, and candidates must have access to a reliable internet connection for the duration of the program. Show more Show less

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5.0 years

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Noida, Uttar Pradesh, India

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About Us: At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Description and Requirements: We are seeking an experienced Network Media Optimization Specialist with expertise in Media optimization to join our dynamic team. The ideal candidate will have a strong background in media optimization configuration, management, and optimization, as well as proficiency in scripting and automation to enhance our network operations. Key Responsibilities: Develop and enforce MO policies and procedures Perform regular audits and vulnerability assessments Troubleshoot complex network issues Create and maintain documentation for MO configurations and processes Develop scripts and automation tools to streamline firewall management and reporting Collaborate with cross-functional teams to ensure network security aligns with business objectives Stay current with the latest security threats and mitigation techniques Required Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field 5+ years of experience in network security, with a focus on firewall management Advanced / excellent knowledge and understanding of: - Unix / Linux - Wireless Telecommunications - Openstack Infrastructure - OpenShift OpenWave - Change Management - Project Management Experience with packet capturing tools (e.g: NetScout, wireshark, etc) Understanding of protocols, including but not limited to: TCP/IP, UDP, HTTPS, Radius, LDAP Experience with HP hardware Great Knowledge of Cisco NEXUS 9k switches. Preferred Qualifications: Experience with additional vendor platforms for MO Knowledge of cloud technologies Familiarity with DevOps practices and tools (e.g., Git, Jenkins, Ansible) Soft Skills: Strong analytical and problem-solving abilities Excellent communication skills, both written and verbal Ability to work effectively in a team environment Self-motivated with a proactive approach to learning new technologies Capable of working under pressure and managing multiple priorities Equal Opportunity Employer At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. Show more Show less

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4.0 years

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Hyderabad, Telangana, India

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Looking for a skilled & experienced freelance VA&PT Specialists to perform our VA&PT tasks. Candidate should have minimum 4 years of experience in VAPT roles and should capable to perform VA&PT Tasks independently, and can able to generate VAPT &, CAP reports. Independent VAPT consultants, or a small team of fascinating VAPT experts can apply as a single team. Key Responsibilities • Conduct Vulnerability Assessments using tools like Nessus, Qualys, OpenVAS • Perform Penetration Testing on web applications, networks, APIs, and mobile platforms • Simulate real-world attacks to uncover security gaps and provide actionable recommendations • Prepare detailed technical reports and executive summaries of findings • Collaborate with development, infrastructure, and security teams to address vulnerabilities • Stay updated on emerging threats, vulnerabilities, and attack techniques • Support compliance audits and security assessments (e.g., ISO 27001, PCI-DSS) Skill Set & Requirements • Minimum 4 years of hands-on experience in Red Teaming and VA&PT activities • Ability to independently handle on-call tasks, conduct VA&PT, and deliver comprehensive reports • Deep understanding of network protocols, web technologies, and operating systems • Proficient with tools like Burp Suite, Metasploit, Nmap, Wireshark, Nikto, etc. • Strong knowledge of OWASP Top 10, MITRE ATT&CK, and CVE databases How to Apply Send your CV to careers@isstechnologies.in with Job Code: CVPT4-0625 in the subject line. Show more Show less

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0.0 years

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Bengaluru, Karnataka

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Launch Your Tech Career – Walk-In Drive for Freshers | AI/ML, Cybersecurity, QA Roles Work Location: Chennai or Bangalore (Candidates should be open to working at either location.) We are thrilled to invite talented individuals to our Walk-In Drive in Bangalore for exciting opportunities at our Chennai and Bangalore offices. If you're passionate about making a difference, join us for this exclusive hiring event! Walk-In Drive Details: Date: 04-Jun-2025 Time: 10:30 AM to 12:30 PM Venue: Siddhan Intelligence Pvt Ltd, Krishna Tech Park – Fourth Floor, Kaverappa Layout, Kadubeesanahalli,Bengaluru, Karnataka 560103.https://maps.app.goo.gl/dhmUwZeiLzdBLimN8 Open Positions: Trainee AI/ML Engineer No. of Positions: 2 Experience: Fresher Location: Chennai or Bangalore Requirements: Certification in AI/ML or related fields from reputed institutions Cybersecurity Analyst - Trainee No. of Positions: 1 Experience: Fresher Location: Chennai or Bangalore Requirements: Knowledge of network security, ethical hacking, tools like Wireshark/Kali Linux, and certifications (e.g., CEH, CompTIA Security+) Trainee QA Tester No. of Positions: 2 Experience: Fresher Location: Chennai and Bangalore Requirements: Knowledge of software testing methodologies, tools like Selenium/JIRA, and certification in QA or Software Testing Why Join Us? Work in a dynamic, innovative tech environment Competitive salary and benefits Strong career growth and learning opportunities What to Bring (Mandatory for Gate Clearance): Updated Resume Government-issued ID Proof (e.g., Aadhar, PAN, Passport) Registration Confirmation Email: Only pre-registered candidates Form Link - https://forms.office.com/r/429bmN02dv After submitting the form, you will receive a Candidate ID via email. Bring a printed or digital copy of this email. Note: Entry will not be permitted without prior registration and valid government-issued ID proof. For Queries: future@siddhanintelligence.com Learn more about us at: www.siddhanintelligence.com Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹25,305.16 per month Benefits: Health insurance Leave encashment Paid sick time Provident Fund Schedule: Day shift Monday to Friday Weekend availability Work Location: In person

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12.0 - 18.0 years

25 - 40 Lacs

Bengaluru

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Principal Product Manager This role is for a lead product manager to head devices for Airtels broadband/homes business. This position will report to the head of devices as part of the Network vertical and will lead a small team of product managers working closely with business/marketing, operations , SCM teams and external ODM teams to define/develop Wi-Fi ONT and Access Points, 5G FWA and IoT CPE ( customer premise equipment ) devices for Airtel’s Homes business. In this role, you will Define product strategy, Uncover and understand Business/Customer needs and translate them into requirements. Define product specifications covering Software, Electrical and Mechanical elements - work with engineering team on detailed Software solutioning, Electrical/Mechanical BoM analysis and component selection as part of product specification Own/Drive overall project schedules and quality – program managing the product from concept to delivery will be one of the primary responsibilities for this position Understand, research, and follow technical trends in the industry and in general. Able to assess emerging products and companies to measure their potential value or threat to the company and its products, as well as make recommendations on which new technologies to invest in or leverage. Provide internal training on how to use the product. Define success criteria for testing and product acceptance, coordinate beat tests and field trials Facilitate the creation and maintenance of proper product documentation. Own the relationship with SoC vendors ( Mediatek, Realtek, Qualcomm) and ODMs Required Skills: 15+ experience with minimum experience of 8-10 years on telecom/networking products like Wifi routers, Access Points, FWA , IP routers etc. Shall be familiar with chipset/OEM/ODM partners in the industry Shall be well versed with complete product life cycle management with an ability to work well with cross functional teams A demonstrated ability to break down/translate high level business needs into detailed requirements , along with an ability make judgement calls on what is critical and what is desirable. Demonstrated ability to get into technical detailing /solutioning - Shall be familiar with technologies like GPON, Wi-Fi, 802.11, LTE, 5G NR, Easy Mesh. Hands on knowledge on TCP/IP, DHCP, PPP, NAT etc. A background of Wi-Fi/Networking stacks on Linux/RDK/OpenWRT is highly desirable Excellent communication skills – verbal and written Role & responsibilities Preferred candidate profile

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3.0 - 7.0 years

6 - 10 Lacs

Bengaluru

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Role - Network Penetration Testing Location : Bangalore (JP Nagar), Navi Mumbai (Mahape) Experience: 3+ years Highest Qualification: Any Full Time Graduate Job Responsibilities: The candidate is expected to execute manage multiple complex and enterprise application security testing projects The candidate is expected to complete projects on time, coordinate with client stakeholders for issues and challenges, track delays, etc. The candidate is expected to gain in-depth knowledge and understanding of enterprise web applications and web services developed in various languages (i.e. Java, ASP.NET, ReactJS, etc.) The candidate will be involved in application architecture understanding, threat identification, vulnerability identification and control analysis The candidate is expected to identify and infer the business risk posed by vulnerabilities identified and showcase prioritization of risks including solution recommendations The candidate is expected to engage with both business and technical teams within and outside the organization from a project scope definition, project execution, project closure and post project support perspectives The candidate is expected to mentor and train junior resources with focus on enhancing their skill sets The candidate is expected to monitor their team members adherence to established security testing processes and organizations policies and procedures The candidate is expected to conduct project reviews to ensure a thorough testing is conducted by the team The candidate is expected to perform technical reviews to identify errors and suggest changes to ensure highest quality of the deliverables The candidate is expected to identify new test cases and develop techniques to test and showcase proof of concept The candidate is expected to track errors made by the engineers and develop an improvement plan for them The candidate should be open for onsite deployments anywhere across the world as business demands Required skill set: 4+ years of Application Security Testing Experience Expertise in web application security testing Expertise in web services security testing Experience in application architecture review Experience in network infrastructure security testing Ability to handle difficult situations and to provide alternative solutions or workarounds Experience in training and mentoring other team members Good verbal and written communication skills with the ability to talk to both business teams and technical teams .

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5.0 - 10.0 years

27 - 30 Lacs

Bengaluru

Hybrid

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Hello !!! Greeting of the Day !!! We are looking for a skilled and motivated VOIP Test Engineer to join our team. The ideal candidate will be responsible for developing scalable applications. Location : Bangalore Experience : 4-8Years Role : VOIP Test Engineer JD: VOIP software application (like Skype, whatsapp, Viber, Google,Zoom)etc., LMR integration (Relevant experience) functional, regression, load Security testing Network debugging Azure DevOps Interview Process: Tech 1 round : Virtual Tech 2 round : Face to Face Please apply only if interested to come for Face to Face interview. Interested candidates share the update CV to "sneha.p@acldigital.com" Regards, Sneha

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0 years

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Gurugram, Haryana, India

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Responsibilities Provide innovative solutions to complex customer challenges, enhancing the value and differentiation of Wi-Fi products. Collaborate closely with customer engineering teams to address critical pain points and ensure timely escalation resolutions. Mentor and guide a team of engineers, fostering skill development and technical excellence. Advocate for process improvements and identify opportunities for enhancing product performance. Design, build, and maintain efficient, reusable, and reliable C/C++ code. Analyze and enhance the efficiency, stability, and scalability of system resources. Create design documents and translate designs into high-quality code. Good design and implementation using design principles, patterns, and best practices. Good at preparing conceptual and architectural documents. Good Understanding of Agile methodologies and processes. Hands-on for doing the required PoC for decision-making. Documenting technical artifacts related to architecture and design. Interacting with customers directly on requirement gathering and further planning with the team. An ability to assess and understand existing platforms and suggest, in case any architecture/design changes are required. Problem-solving skills, driving resolution/tracking technical issues, risks, and dependencies. Great interpersonal and communication skills. Good time-management skills. Required Skills Experience in software engineering with expertise in C/C++ programming. Extensive experience in Linux environment development (i.e. Linux internals, IPC mechanisms, and shell scripting). Customize Linux-based systems using Yocto/NETCONF Projects for embedded wireless platforms. Proven track record in user-space development for connectivity-related products such as Host APD, Supplicant, Portal, RADIUS, AAA, Identity and Role Management, and Radsec. Hands-on experience with Wi-Fi protocols (802.11 a/b/g/n/ac/ax) and wireless standards. Knowledge of Fast Roaming (802.11r). In-depth knowledge of networking protocols: TCP/IP, DHCP, ARP, and VLAN. Experience with management interfaces like SNMP and web-based applications. Skilled in using debugging tools such as Wireshark, TCP Dump, and GDB. Strong hands-on experience with multi-threaded user-space applications and user-space-kernel interaction techniques (e.g., sockets, Netlink). Demonstrated ability to lead technical teams and manage project deliverables effectively. Show more Show less

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3.0 years

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Chennai, Tamil Nadu, India

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Job Summary Offshore tester for SCP team. 3+ years of experience in testing and creating test cases from test plans specifications and requirements 3+ years of experience in validating firmware / driver level testing for embedded systems 3+ years of relevant experience & knowledge of Linux operating systems 3+ years of relevant experience working with networking devices such as routers cable modems gateways wifi devices etc. Test execution using both manual and automated techniques. 6 Responsibilities Offshore tester for SCP team. 3+ years of experience in testing and creating test cases from test plans specifications and requirements 3+ years of experience in validating firmware / driver level testing for embedded systems 3+ years of relevant experience & knowledge of Linux operating systems 3+ years of relevant experience working with networking devices such as routers cable modems gateways wifi devices etc. Test execution using both manual and automated techniques. Reviewing tracking documenting and summarizing test results. Strong triaging skills using TCP Dump / WireShark Experience in using GIT Subversion Jenkins 9. Relevant experience & knowledge in network protocols : TCP HTTP Relevant experience & knowledge in IPv4 / IPv6 Experience in Testrail Jira ALM HP QC Experience in creating and implementing automated tests using Python and BDD framework is preferable Experience in Python or robot framework is preferable Show more Show less

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3.0 - 8.0 years

0 Lacs

Bangalore Urban, Karnataka, India

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Job Title: Technical Support Engineer( Unified Communication) Location: Bangalore Experience: 3-8 Years Job Description We are seeking a Technical Support Engineer (Tier 2/3) with experience in Unified Communications (UC), SIP, VoIP, and Contact Center solutions. The ideal candidate will be responsible for handling escalated technical issues, troubleshooting complex problems, and providing expert-level support to enterprise customers and partners. Key Responsibilities Escalation Handling: Provide Tier 2/3 support for UC and Contact Center solutions, assisting Tier 2 engineers with advanced troubleshooting. Technical Troubleshooting: Diagnose and resolve complex issues related to SIP, RTP, VoIP, UC applications, and call routing. Packet Analysis & Debugging: Utilize tools like Wireshark, SIP tracing, and logs analysis to identify and resolve technical problems. Lab Replication: Reproduce customer issues in a test environment to validate solutions and escalate to R&D if necessary. Customer Interaction: Engage partners on escalated cases, providing clear technical resolutions. Documentation & Knowledge Sharing: Contribute to internal knowledge bases, write technical articles, and mentor junior engineers. Collaboration: Work closely with cross-functional teams, including development, product management, and global support teams, to drive issue resolution. Process Adherence – Maintaining KPI’s and desired SLA’s Shift – Open for 24x7 shift work . Required Skills 5–7 years of experience in technical support or engineering roles within the Unified Communications or Contact Center domain. Strong understanding of SIP, RTP, VoIP, SBCs, and telephony protocols. Hands-on experience with Unified Communications platforms (Cisco, Avaya, Microsoft Teams, Zoom, or equivalent). Familiarity with VoIP troubleshooting tools (Wireshark, SIP logs, syslogs, etc.). Good knowledge of Linux, Windows Server environments, networking (TCP/IP, DNS, firewalls), and cloud-based UC deployments. Exposure to Contact Center solutions (Genesys, Avaya, Cisco UCCE, NICE, etc.) is a plus. Preferred Qualifications Certifications like CCNA/CCNP/CCVP Collaboration, ACIS/ACSS (Avaya), MCSE (Microsoft Teams), or equivalent are a plus. Experience working with PBX systems, SIP trunks, and voice gateways. Knowledge of APIs, integrations, or automation in UC environments is beneficial. Show more Show less

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1.0 - 5.0 years

3 - 6 Lacs

Karnataka

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As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations Since 2011, our mission hasnt changed "” were here to stop breaches, and weve redefined modern security with the worlds most advanced AI-native platform Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward Were also a mission-driven company We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers Were always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other Ready to join a mission that mattersThe future of cybersecurity starts with you. About The Role As a Technical Support Engineer, you will be part of a highly skilled talented Customer Support team who work with CrowdStrike customers globally focusing on multiple security product offerings The role involves working with CrowdStrike internal teams to resolve customer problems including troubleshooting, identification of root cause and issue resolution to help them receive the most benefit from their investment. The ideal candidate will have the energy and drive to discover and learn new technologies Be fanatical about the customer, relentlessly focused on innovation and have limitless passion to drive their unlimited potential This is a high energy, fast paced working environment that helps CrowdStrike achieve customer success. What Youll Do As a Technical Support Engineer, you will be part of a highly skilled Customer Support team who support CrowdStrike customers 24x7 globally. Work in a dynamic and exciting technical environment with relentless focus on delighting our customers, partners and teammates. Demonstrate ownership of customers concerns assess impact, troubleshoot logically, engage relevant stakeholders, identify root cause and resolve them to the satisfaction of our customers. Communicate effectively with internal and external stakeholders Collaborate with them to resolve customer escalations quickly. Work with Product experts/Engineering to fix bugs or enhance product features. Manage time and work to meet or exceed operational goals. Learn cutting edge technologies and new product features Create/Share Knowledge articles and contribute to mentoring/training efforts. May be scheduled to work on shifts/holidays as per the business requirement. What Youll Need 3-8 years experience in Product Technical support role supporting Global enterprise customers Outstanding oral and written communication skills. Customer focus Analytical thinking and Logical troubleshooting aptitude. Proven experience in troubleshooting and diagnosing issues at the application and operating system level within either Windows, Linux or Mac environments. Understanding of operating system fundamentals including user and kernel space, memory management, shared libraries, file and network IO, Windows registry, software distribution, etc Hands on experience using the tools and techniques to debug problems within either Windows, Linux or Mac environments Siem/Soar Bonus Points: Hands on experience working on log management tool that offers self-hosted options & leverages kafka and/or containers Strong Skills in container administration & orchestration Good understanding of Regex & any query language. Certifications in SIEM/SOAR platforms would be a plus Identity Management Hands on experience in Windows Servers/Active Directory, MFA. Experience with Identity Protection and Zero Trust solutions Excellent knowledge of authentication protocols Kerberos, LDAP, NTLM, SAML Good understanding of TCP/IP and troubleshoot network issues using Wireshark/PCAP analysis. Operational understanding of networking devices such as Routers, Switches and Firewalls would be a plus. Cloud Technologies Experience working and troubleshooting in a SaaS cloud environment. Proven experience debugging and troubleshooting customer facing API/REST interfaces at both the JSON/HTTPS browser/client side and server-side web service termination, but also navigating within the backend cloud architecture which is responsible for fielding the request. Good understanding of SaaS components and large-scale databases like Cassandra, Kafka, Elasticsearch, Splunk, etc, and the role that they play within a cloud service. Familiarity with cloud orchestration tools like Docker, Kubernetes, etc Certification in any common Cloud platforms would be a plus. Benefits Of Working At CrowdStrike Remote-friendly and flexible work culture Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role s, geographic neighbourhood groups and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified„¢ across the globe CrowdStrike is proud to be an equal opportunity employer We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance. Show more Show less

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2.0 - 5.0 years

0 Lacs

Bengaluru, Karnataka, India

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With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications Language Qualification English Language: fluent in reading, writing and speaking. 2 to 5 years of experience in technical support, software development, or a related field. Hands-on experience with Web APIs, RESTful services, and API authentication mechanisms (OAuth, JWT, etc.). Proficiency in .NET development (C#) and ASP.NET, with experience in debugging and troubleshooting web applications. Understanding of networking concepts, including HTTP, DNS, TLS/SSL, firewalls, and proxy servers. Ability to analyse network traces and troubleshoot connectivity issues. Strong problem-solving, analytical, and debugging skills with a customer-focused mindset. Excellent verbal and written communication skills, with the ability to explain technical concepts to various audiences. Candidates must have strong customer service, accurate and logical problem solving, and communication skills, and the ability to work in a team environment. Must Have Technical Skills NET Framework & ASP.NET – Hands-on experience with .NET applications, debugging, and development. WebAPI & REST – Experience designing, consuming, and troubleshooting APIs. IIS & Web Hosting – Experience with web application deployment and configurations. Networking Fundamentals – Knowledge of HTTP, TCP/IP, SSL/TLS, firewalls, and proxies. Visual Studio & Debugging Tools – Familiarity with debugging .NET applications. Familiar with fundamentals of Cloud Computing and Windows Azure Technologies Familiar with Networking concepts and fundamentals Good To Have Technical Skills Programming knowledge in Java, Node.js, Python, PHP, or Ruby. Understanding of JavaScript Object Notation (JSON) and YAML. Experience with API security best practices and authentication mechanisms. Familiarity with containerized environments (Docker, Kubernetes) and API Gateways. Ability to work with network traces (Wireshark, Fiddler, etc.). Azure Services – Exposure to Azure services such as Application Gateway, APIM, App Services, and Virtual Networks. The ability to read and analyse network traces Soft Skills Customer-Centric Mindset – Passion for helping customers and providing high-quality support. Strong Troubleshooting Skills – Ability to diagnose and resolve complex technical issues. Collaboration & Teamwork – Ability to work effectively with global teams and escalate when needed. General Responsibilities Of An SE Represent Microsoft and communicate with corporate customers via telephone, written correspondence, or electronic service regarding technically complex escalated problems identified in Microsoft software products, and manage relationships with those customers. Frequently, these problems will not only be technically complex, but will be politically charged situations requiring the highest level of customer skill. Receive escalated, technically complex mission critical or politically hot customer issues, and maintain ownership of issue until resolved completely. Be flexible to work in different shifts which would span across EMEA/India business hrs. Use trace analysis, source code, and other sophisticated debugging tools to analyse problems and develop solutions to meet customer needs; may involve writing code. Acquire & coordinate resources from other groups as needed to resolve customer issues. Manage political issues by setting customer expectations, devising action plans, being available 24x7, and professionally communicating to all parties involved. Share knowledge with other engineers and develop customer solutions efficiently. Ability to report bugs and supportability concerns along with customer suggestions to the product teams. Empower Support engineers to do their best to help the customers. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more Show less

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5.0 - 10.0 years

4 - 8 Lacs

Bengaluru

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We are looking for resources who have Very strong experience in C++ Development with Lead Experience(Min 3 yrs)and Troubleshooting skills for our project. Strong C++ development with python experience and Troubleshooting skills(Who can be able to take care of troubleshoot issues live and do the logs analysis. Experienced in Leading Role(Min.3 yrs) Excellent understanding of troubleshooting and debugging Experience in Linux commands , Github , wireshark ,jenkin etc Experience in Agile methodology , JIRA Good Experience in Telecom/Networking Domain/SIP Protocol Notice Period Required Max.30 days(Official NP) Mode of Work Hybrid(3 Days WFO) Mandatory Skills: Strong C++ development with Lead Experience(Minimum 3 yrs) with python experience & Troubleshooting skills(Who can be able to take care of troubleshoot issues live and do the logs analysis. Excellent understanding of troubleshooting and debugging Experience in Linux commands. Good Experience in Telecom/Networking Domain/SIP Protocol Primary Skills C++ Development, Lead Experience(3+ yrs),Python Scripting, Linux, Telecom/Networking Domain, Debugging and Troubleshooting

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2.0 - 7.0 years

4 - 9 Lacs

Pune

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BMC Software is looking for a motivated and skilled individual to join the Product Security Group. This is a senior technical position in the team. The candidate will be responsible for engaging with various product teams on security architecture reviews, SaaS security, penetration testing. A penetration tester plays a crucial role in safeguarding an organization's digital assets and information by proactively identifying and addressing security weaknesses. This role requires a high level of technical expertise, ethical conduct, and a commitment to continuous improvement in the field of cybersecurity. Roles and Responsibilities: Conduct thorough vulnerability assessments of applications and systems using various tools and techniques. Execute penetration tests to simulate real-world cyberattacks, identifying weaknesses and vulnerabilities. Provide expert guidance on application security best practices. Research and develop new penetration testing methodologies, tools, and techniques. Qualifications & Skills: 2+ years of experience in product security (web, mobile, API, cloud, infrastructure, and container security) or equivalent skillset. Penetration testing experience is essential; prior participation in bug bounty programs is a plus. Proficiency with hacking tools and penetration testing frameworks (e.g., Metasploit, Burp Suite, Nmap, Wireshark). Expertise in web application security testing, including knowledge of OWASP Top Ten vulnerabilities. Experience identifying and assessing vulnerabilities such as SQL injection, XSS, CSRF, and more. Proficiency in exploiting vulnerabilities to gain unauthorized access and assess attack impact. Understanding of vulnerability scoring systems (e.g., CVSS) for prioritizing findings. Ability to think creatively and analytically to identify and exploit vulnerabilities. Strong problem-solving skills when encountering unexpected challenges during testing. Excellent verbal and written communication skills for conveying technical details to both technical and non-technical stakeholders. Meticulous attention to detail in documenting findings and creating reports. Effective time management skills to meet project deadlines and testing schedules. High level of integrity and professionalism, with the ability to work under pressure while maintaining confidentiality. Preferred Skills: Hands-on technical experience with cloud security solutions for leading cloud service providers (e.g., AWS). Experience with secure code review (SAST) tools for languages such as C/C++, Java, and Python, and relevant frameworks.

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1.0 years

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Pune/Pimpri-Chinchwad Area

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Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. Arista is a well-established and profitable company with over billion in revenue. Arista’s award-winning platforms, ranging in Ethernet speeds up to 800G bits per second, redefine scalability, agility, and resilience. Arista is a founding member of the Ultra Ethernet consortium. We have shipped over 100 million cloud networking ports worldwide with CloudVision and EOS, an advanced network operating system. Arista is committed to open standards, and its products are available worldwide directly and through partners. At Arista, we value the diversity of thought and perspectives each employee brings. We believe fostering an inclusive environment where individuals from various backgrounds and experiences feel welcome is essential for driving creativity and innovation. Our commitment to excellence has earned us several prestigious awards, such as the Great Place to Work Survey for Best Engineering Team and Best Company for Diversity, Compensation, and Work-Life Balance. At Arista, we take pride in our track record of success and strive to maintain the highest quality and performance standards in everything we do. Job Description Who You’ll Work With The TSE works in a non-silo environment, supporting all of Arista’s products and the many network protocols and features covered by EOS. He or she will work directly with both the customer and (when needed) the software and hardware development teams. The TSE team also performs all their own recreates in a dedicated lab environment. Giving customers direct access to a high-level engineer streamlines the support process and raises customer satisfaction. What You’ll Do Respond to customer product inquiries via telephone or in written, internet-based email. Resolve customer concerns raised during installation, operation, maintenance or product application or compatibility matters. Interpersonal skills and product knowledge and expertise are critical to responding to daily customer-centric activities. Troubleshoot problems with hardware equipment and software applications and recommends corrective action. Document customer communication and recurring technical issues to support product quality programs and product development. Qualifications The ideal candidate possesses the ability to troubleshooting complex and dynamic customer environments while balancing the communications needs of each case. A strong analytical mind is required, as is the ability to triage. As we are continually releasing new features and products, a high aptitude for both learning and teaching are required. Our engineers work closely with other members of Customer Engineering as well as both Software and Hardware development—both in diagnosing problems as well as communicating them in multiple technical contexts. Thus, excellent written and verbal communication skills are a must, as is a collaborative approach. Working knowledge of networking industry, products, and protocols Minimum of 1-5 years hands-on experience and a combination of the following; designing, deploying, configuring, supporting, trouble shooting, debugging and administering the following network protocols and technologies: AAA/TACACS , ACL , ARP , BGP (RFC 4271) , DHCP , 1G/10G Ethernet (IEEE 802.3ab & IEEE 802.3ae) , Flow Control , ICMP , IGMP , IPv4 & IPv6 , LACP , LLDP , MPLS , NAT , Open Flow , OSPF (RFC 2328) , PIM , QOS , RIP , Sflow , SNMP , STP / RSTP / MST (IEEE 802.1d) , VARP / VRRP , VLAN (IEEE 802.1q) , VRF Experience with troubleshooting tools such as IXIA, tcpdump, and Wireshark (or similar packet generation and analysis tools) is highly desired A strong comfort level with Linux is highly desired Familiarity with programming/scripting (C++, Java, Python, Perl, JavaScript, shell) a plus. Education: Minimum education is a MS in a technical field (CS/EE/ITP preferred). Industry certifications preferred. Prior TAC experience preferred. Additional Information Arista stands out as an engineering-centric company. Our leadership, including founders and engineering managers, are all engineers who understand sound software engineering principles and the importance of doing things right. We hire globally into our diverse team. At Arista, engineers have complete ownership of their projects. Our management structure is flat and streamlined, and software engineering is led by those who understand it best. We prioritize the development and utilization of test automation tools. Our engineers have access to every part of the company, providing opportunities to work across various domains. Arista is headquartered in Santa Clara, California, with development offices in Australia, Canada, India, Ireland, and the US. We consider all our R&D centers equal in stature. Join us to shape the future of networking and be part of a culture that values invention, quality, respect, and fun. Show more Show less

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1.0 - 3.0 years

0 Lacs

Pune, Maharashtra

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MS-EVPune Posted On 27 May 2025 End Date 26 Jul 2025 Required Experience 1 - 3 Years Basic Section No. Of Openings 1 Designation Test Engineer Closing Date 26 Jul 2025 Organisational MainBU EQPM Sub BU MS-EV Country India Region India State Maharashtra City Pune Working Location Pune Client Location NA Skills Skill TELECOM EV MANUAL TESTING Highest Education No data available CERTIFICATION No data available Working Language No data available JOB DESCRIPTION Functional Manual Testers execute manual testing to validate the business functionality of mobile telecom applications. This role focuses on ensuring that OSS/BSS, CRM, billing, and network applications meet user and business requirements. This role involves understanding functional requirements, designing test cases, and identifying and reporting defects. Key Responsibilities: Test Case Execution: Design and execute manual test cases according to test plans and scripts. Verify system behavior against functional requirements of mobile telco systems. Perform exploratory, smoke, and regression testing to identify defects. Collaborate with domain SMEs and Test Leads to ensure comprehensive functional coverage. Validate integration between telecom systems (e.g., CRM to billing, OSS to BSS). Work with telecom protocols such as SIP, RTP, SS7, Diameter, and SCTP. Use protocol analyzers like Wireshark for debugging and validation. Test Data Preparation: Prepare and maintain test data for test execution. Ensure data quality and consistency. Support user acceptance testing (UAT) by preparing test data and environments. Test Environment Setup: Set up and configure test environments. Install and configure necessary software and hardware. Defect Tracking and Reporting: Log and track defects using defect tracking tools like Jira or Bugzilla, ensuring timely resolution. Provide clear and concise defect reports. Work with development teams and operations teams to resolve defects promptly. Collaboration Collaborate with development and product teams to refine requirements and ensure test alignment with project goals, and timely delivery. Lead and mentor junior testers, sharing knowledge and best practices. Collaborate with product teams and operations to identify opportunities for process improvement. Provide regular updates on testing progress, risks, and issues. Key Expertise / Knowledge: In-depth knowledge of functional

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1.0 - 3.0 years

0 Lacs

Pune, Maharashtra

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MS-EVPune Posted On 27 May 2025 End Date 26 Jul 2025 Required Experience 1 - 3 Years Basic Section No. Of Openings 1 Designation Consultant Closing Date 26 Jul 2025 Organisational MainBU EQPM Sub BU MS-EV ParentCC COGS CostCenter COGS Legal Entity QualityKiosk Technologies Private Limited Legal Entity Location Navi Mumbai Country India Region India State Maharashtra City Pune Working Location Pune Client Location NA Skills Skill TELECOM EV MANUAL TESTING Highest Education No data available CERTIFICATION No data available Working Language No data available JOB DESCRIPTION Functional Manual Testers execute manual testing to validate the business functionality of mobile telecom applications. This role focuses on ensuring that OSS/BSS, CRM, billing, and network applications meet user and business requirements. This role involves understanding functional requirements, designing test cases, and identifying and reporting defects. Key Responsibilities: Test Case Execution: Design and execute manual test cases according to test plans and scripts. Verify system behavior against functional requirements of mobile telco systems. Perform exploratory, smoke, and regression testing to identify defects. Collaborate with domain SMEs and Test Leads to ensure comprehensive functional coverage. Validate integration between telecom systems (e.g., CRM to billing, OSS to BSS). Work with telecom protocols such as SIP, RTP, SS7, Diameter, and SCTP. Use protocol analyzers like Wireshark for debugging and validation. Test Data Preparation: Prepare and maintain test data for test execution. Ensure data quality and consistency. Support user acceptance testing (UAT) by preparing test data and environments. Test Environment Setup: Set up and configure test environments. Install and configure necessary software and hardware. Defect Tracking and Reporting: Log and track defects using defect tracking tools like Jira or Bugzilla, ensuring timely resolution. Provide clear and concise defect reports. Work with development teams and operations teams to resolve defects promptly. Collaboration Collaborate with development and product teams to refine requirements and ensure test alignment with project goals, and timely delivery. Lead and mentor junior testers, sharing knowledge and best practices. Collaborate with product teams and operations to identify opportunities for process improvement. Provide regular updates on testing progress, risks, and issues. Key Expertise / Knowledge: In-depth knowledge of functional

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2.0 - 3.0 years

0 Lacs

Pune, Maharashtra

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MS-EVPune Posted On 27 May 2025 End Date 26 Jul 2025 Required Experience 2 - 3 Years Basic Section No. Of Openings 1 Designation Consultant Closing Date 26 Jul 2025 Organisational MainBU EQPM Sub BU MS-EV ParentCC COGS CostCenter COGS Legal Entity QualityKiosk Technologies Private Limited Legal Entity Location Navi Mumbai Country India Region India State Maharashtra City Pune Working Location Pune Client Location NA Skills Skill TELECOM EV MANUAL TESTING Highest Education No data available CERTIFICATION No data available Working Language No data available JOB DESCRIPTION Functional Manual Testers execute manual testing to validate the business functionality of mobile telecom applications. This role focuses on ensuring that OSS/BSS, CRM, billing, and network applications meet user and business requirements. This role involves understanding functional requirements, designing test cases, and identifying and reporting defects. Key Responsibilities: Test Case Execution: Design and execute manual test cases according to test plans and scripts. Verify system behavior against functional requirements of mobile telco systems. Perform exploratory, smoke, and regression testing to identify defects. Collaborate with domain SMEs and Test Leads to ensure comprehensive functional coverage. Validate integration between telecom systems (e.g., CRM to billing, OSS to BSS). Work with telecom protocols such as SIP, RTP, SS7, Diameter, and SCTP. Use protocol analyzers like Wireshark for debugging and validation. Test Data Preparation: Prepare and maintain test data for test execution. Ensure data quality and consistency. Support user acceptance testing (UAT) by preparing test data and environments. Test Environment Setup: Set up and configure test environments. Install and configure necessary software and hardware. Defect Tracking and Reporting: Log and track defects using defect tracking tools like Jira or Bugzilla, ensuring timely resolution. Provide clear and concise defect reports. Work with development teams and operations teams to resolve defects promptly. Collaboration Collaborate with development and product teams to refine requirements and ensure test alignment with project goals, and timely delivery. Lead and mentor junior testers, sharing knowledge and best practices. Collaborate with product teams and operations to identify opportunities for process improvement. Provide regular updates on testing progress, risks, and issues. Key Expertise / Knowledge: In-depth knowledge of functional

Posted 3 weeks ago

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Exploring Wireshark Jobs in India

Wireshark is a powerful network protocol analyzer widely used by professionals in the field of networking and cybersecurity. In India, the demand for Wireshark skills is on the rise, with many companies actively looking for talented individuals who can effectively use this tool to analyze and troubleshoot network issues.

Top Hiring Locations in India

If you are looking for Wireshark jobs in India, consider exploring opportunities in the following major cities:

  1. Bangalore
  2. Pune
  3. Hyderabad
  4. Mumbai
  5. Delhi

Average Salary Range

The average salary range for Wireshark professionals in India varies based on experience and expertise. Entry-level positions may offer salaries starting from INR 3-5 lakhs per annum, while experienced professionals can earn upwards of INR 10-15 lakhs per annum.

Career Path

A typical career path in Wireshark may involve starting as a Junior Network Analyst or Network Engineer, progressing to roles such as Network Administrator, Security Analyst, and eventually reaching positions like Network Architect or Cybersecurity Specialist.

Related Skills

In addition to Wireshark expertise, employers often look for candidates with the following related skills:

  • Networking fundamentals
  • TCP/IP protocols
  • Network security principles
  • Linux operating system knowledge
  • Scripting languages like Python

Interview Questions

Here are 25 interview questions you may encounter when applying for Wireshark roles:

  • What is Wireshark and how does it work? (basic)
  • How would you filter specific types of traffic in Wireshark? (basic)
  • What are some common protocols you can analyze using Wireshark? (basic)
  • Explain the difference between TCP and UDP. (basic)
  • How do you identify network performance issues using Wireshark? (medium)
  • What is a packet sniffer and how is it different from a protocol analyzer? (medium)
  • Can you explain the process of packet capture in Wireshark? (medium)
  • How do you analyze encrypted traffic in Wireshark? (medium)
  • What are some common security threats that Wireshark can help detect? (advanced)
  • Explain the concept of deep packet inspection. (advanced)
  • How can you troubleshoot slow network performance using Wireshark? (advanced)
  • Describe a time when you used Wireshark to solve a complex network issue. (advanced)

Closing Remark

As you explore Wireshark job opportunities in India, remember to showcase your expertise and passion for network analysis. Prepare well for interviews by practicing with these questions and demonstrate your ability to effectively use Wireshark in solving real-world challenges. Best of luck in your job search!

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