1537 Wireshark Jobs - Page 20

Job Title : Software Developer Desktop Applications Required : 5 to 9 : Period : 0-30 Days Job Overview We are seeking a skilled and experienced Software Developer with a strong background in desktop-based application development using C++/VC++ on the Windows platform. The ideal candidate will also possess secondary skills in JavaScript or C# .Net and have relevant domain experience in SCADA/HMI systems or industrial Responsibilities : Design, develop, and maintain desktop-based applications using C++/VC++ on Windows OS. Collaborate with cross-functional teams to define, design, and ship high-quality software solutions. Participate in the complete software development lifecycle including requirements analysis, design, development, testing, and deployment. Work on implementing and integrating industrial communication protocols such as Modbus. Perform code reviews and provide technical guidance to team members. Use WireShark and other debugging tools for communication analysis and troubleshooting. Contribute to Object-Oriented Analysis and Design (OOAD) of applications and modules. Maintain source code and manage version control using Azure Skills & Qualifications Skills : Proficient in C++/VC++ on Windows OS Strong experience in developing desktop-based Skills : Hands-on with JavaScript or C# Expertise : Experience with SCADA/HMI software Exposure to industrial automation Proficiency : Good understanding of protocols implementation (e.g., Modbus) Strong skills in Object-Oriented Analysis and Design (OOAD) Familiarity with tools like Visual Studio, Azure DevOps/TFS, and Qualities : Strong problem-solving skills and analytical thinking Ability to work independently and in a team environment Effective communication and interpersonal to Have : Experience with additional industrial protocols Familiarity with agile methodologies and version control best practices (ref:hirist.tech)

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Principal Information Security Incident Response Analyst is a highly skilled subject matter exper, responsible for providing an escalation path for Level 1 and 2 workflows for high-risk incidents. Additionally, this role facilitates proactive security measures through analytics and threat hunting processes and is responsible for detecting and monitoring escalated threats and suspicious activity affecting company technology domain (servers, networks, appliances and all infrastructure supporting production applications for the enterprise, as well as development environments). This role is responsible to manage critical and high-risk exposures in the daily operation of real-time threat management activities. This senior technical resource facilitates problem resolution and mentoring for the overall team. This includes operational security tasks such as performance and availability monitoring, log monitoring, security incident detection and response, security event reporting, and content maintenance (tuning). Key responsibilities: Manages weekly sprints in Threat Hunting analytics. Manages the processing of security alerts, events, and notifications (e.g. via email, ticketing, virus warning, intelligence feeds, workflow, etc.). Manages the notification of internal and/or external teams according to agreed alert priority levels, and escalation trees. Monitors events for suspicious events, investigation, and escalate where applicable. Maintains an understanding of current and emerging threats, vulnerabilities, and trends. Prioritizes threat analysis based on risks associated with each threat and working with the appropriate teams to ensure related communications are in line with company best practice and recommendations. Acts as the primary technical lead for the Computer Incident Response Team (CIRT), coordinating the work of technical staff from various departments, as well as the work of third-party technical experts. Ties third party attack monitoring services and threat reporting services, into internal CIRT communications systems, so as to better alert CIRT team members about what’s coming, and what preparations to undertake before production systems at NTT Ltd are damaged (and what remedial actions to take after damage has taken place). Regularly reviews the current configurations of NTT Ltd production information systems and networks, with an eye towards the steps that attackers must take to break through existing defenses, and recommends configuration changes, system setting changes, network topology changes, and other modifications that would enhance the overall level of security. Designs, specifies, programs, deploys, and fine-tunes custom software which analyses the vast amount of log, audit trail, and other recorded activity information that modern systems record, so as to be able to immediately detect unauthorized activity, most importantly intrusion by unauthorized parties and the execution of unauthorized software. Designs automated scripts, automated contingency plans, and other programmed responses which are launched when an attack against company systems has been detected. Designs, specifies, programs, debugs, and oversees the work of others related to middleware, and other system integration tools, which tie multiple security monitoring systems together so as to better meet company information security needs. Performs post-mortem analyze with logs, network traffic flows, and other recorded information to identify intrusions by unauthorized parties, as well as unauthorized activities of authorized users. Reviews incident and problem management reports to identify potential security weaknesses and perform an impact and risk analysis, developing recommendations for highlighted risks, ensuring that these risks and solutions are presented to the relevant stakeholders. Ensures that security service audit schedules are developed, scoped, discussed and agreed with the business. Reviews access authorization for compliance with policy, administration security controls for effectiveness, security on the operational systems and verify that security monitoring is working. To thrive in this role, you need to have: Ability to remain calm and focused during stressful situations. Ability to listen and adapt to changing situations. Ability to recognize potential problems and take steps to fix the issues. Extended understanding of complex inter-relationships in an overall system or process. Extended knowledge of technological advances within the information security arena. Demonstrates analytical thinking and a proactive approach. Displays consistent client focus and orientation. Extended knowledge of information security management and policies. Extended understanding of current and emerging threats, vulnerabilities, and trends. Extended understanding of malware forensics, network forensics, and computer forensics also highly desirable. Ability to statically and dynamically analyze malware to determine target and intention. Ability to uncover and document tools, techniques, procedures used by cyber adversaries in attacking managed infrastructure. Sound decision making abilities with demonstrate teamwork and collaboration skills. Displays good planning and organizing ability. Academic qualifications and certifications: Bachelor’s degree or equivalent in Information Technology, Computer Science or related field. SANS GIAC Security Essentials (GSEC) or equivalent preferred. SANS GIAC Certified Intrusion Analyst (GCIA) or equivalent preferred. SANS GIAC Certified Incident Handler (GCIH) or equivalent preferred. Industry certifications such as CISSP, CISM, CISA, CEH, CHFI preferred. Information Technology / ITILSM / ICT Security / ITIL v3 preferred. Required experience: Extended experience in a Technology Information Security Industry. Extended experience working in a SOC/CSIRT. Extended experience or knowledge of SIEM and IPS technologies. Extended experience with Wireshark, tcpdump, Remnux, decoders for conducting payload analysis. Extended experience in building SIEM rules and/or indicators of compromise for threat detection. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Manager, Information Security Incident Response is a management role, responsible for managing the Information Security Incident Response Management team. This role ensures their team is equipped and enabled to detect and monitor threats and suspicious activity affecting the organization's technology domain. This role serves as the escalation point for incidents workflows and participates in the delivery of security measures through analytics and threat hunting processes. The Senior Manager, Information Security Incident Response manages a team of security professionals whilst fostering a collaborative and innovative team culture focused on operational excellence. What You'll Be Doing Key Responsibilities: 10+ Years of experience in SOC. 4+ Years of experience as a SOC Manager. 4+ Years of experience in SIEM (Splunk) CISM/CISSP Certification is must. Good understanding about SOAR/UEBA/NBAD/XDR. Strong Exp in EDR and email fishing, Ransomware alerts. Troubleshooting technical issues to ensure project success. End-end integration of all soc solutions health check as per the signoff Implementing changes to align with Client demands and specifications. Providing guidance, direction, and instructions to the team to achieve specific objectives. Developing and executing a timeline for the team to achieve its goals. Monitoring incident detection and closure. Presenting regular metrics and reports. Identifying new alert requirements. Ensuring services meet SLA parameters. Conducting periodic DR drills. Following up with departments to close various reports/incidents and escalating long outstanding issues. Designing SIEM solutions to enhance security value, service management, and scalability. Identify, resolve, and conduct root-cause analysis for security incidents which is essential for maintaining a proactive and responsive security posture. Develop and document incident response procedures. Ensuring the SIEM system is optimized for efficient performance is vital. This includes handling data volume effectively and maintaining responsiveness for timely threat detection and response. Align reports SIEM rules and alerts with security policies and compliance reports requirements ensures that the system contributes to overall security and regulatory adherence. Developing customized and dashboards provides meaningful insights into the LIC’s security posture, aiding in decision-making and monitoring. Integration with other solutions/devices (including security solutions) to enhance overall security monitoring and incident response capabilities, creating a more comprehensive security infrastructure. Collaborate with SIEM solution vendors for updates, patches, and support to ensure the system's reliability and effectiveness. Academic Qualifications and Certifications: Bachelor’s degree or equivalent in Information Technology, Computer Science or related field. Industry Certifications such as CISSP, CISM preferred. Required Experience: Advanced experience in a Technology Information Security Industry. Advanced prior experience working in a SOC/CSIR. Comprehension and practical knowledge of the “Cyber Threat Kill Chains”. Advanced knowledge of Tools, Techniques and Processes (TTP) used by threat actors. Advanced practical knowledge of “indicators of compromise” (IOC’s). Advanced experience with End Point Protection and Enterprise Detention and Response Software. Advanced experience or knowledge of SIEM and IPS technologies. Advanced experience with Wireshark, tcpdump, Remnux, decoders for conducting payload analysis. Knowledge of malware analysis, hacking techniques, latest vulnerabilities, and security trends. Preferably an interest, or knowledge of, or experience with SIEM and IPS technologies. Advanced knowledge of network technologies including routers, switches, firewalls Advanced prior demonstrated experience managing and leading a team in a related field. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Responsibilities / Technical skills:Strong hands-on experience in Load balancer F5 LTM & APMStrong hands-on experience in Cisco ASA & FTD firewallExperience with technologies and platforms such as: VRFs, Nexus 9k, 7K and 5K switches.Strong knowledge and extensive support of Routing Protocols/Technologies such EIGRP, BGP, IS-IS, OSPF, Logical Overlay, IOS-XR, MPLS VPN, Multicast.Participate in problem management processes that have engineering or architectural elements.Participate in network design and strategy forums, set directions, and provide recommendation.Operates data communication systems, including LANs and WANs.Plans, designs, and implements networked systems, including configurations, and supports/troubleshoots network problems.Develops and evaluates network performance criteria and measurement methods.Develop network technology road and industry best practices and perform presentations and recommendations to the client base.Provide hands on support for a variety of Data Center technologies with a heavy focus on Routing, SwitchingAbility to perform TCP/IP Network traces/packet captures with solid experience interpreting results.High level of confidence and competence communicating on bridges.Solid background in vendor management to drive incident resolution.Experience with monitoring tools and strategies.Routinely mentor junior staff in areas of process, technology, execution, and other areas.Execute and analyze packet captures using Wireshark and other related technologies.Serve as extensions of the leadership team as directed for workload management and routine guidance.Perform or participate in complex maintenance or deployment activities.Create or modify documentation in response to new events and learning s.Routinely provide constructive feedback for improvement opportunities.Assist management with determining suitable training and areas of technical need within the team. Communication skills:Must have excellent communication skills including written, oral and presentation.Serve as the intake arm of the Offshore center to ensure new systems or processes are introduced into production are fully monitored, documented, supportable and the Operations team has received the proper training and/or orientation to effectively provide support. Working Experience:10 - 12 years of Network support experience in a mid to large sized organization. Soft skills:Two or more of the following certifications or higher strongly preferred CCNP or CCIE certificationExcellent communication & interpersonal skills - written and oralOwnership and accountabilityClient relationship managementAbility to mentor and motivate.Independent decision makingProblem solving and conflict resolution.

Installing, monitoring, maintaining & troubleshooting enterprise network infrastructure Firstline support for routine issues Escalate more complex problems Ensure high availability of network systems Troubleshooting of LAN/WAN, Wi-Fi & VPN issues Required Candidate profile DIP/BE/MCA/MSc CCNA/CCNP preferred 4+yrs exp as NETWORK ENGINEER handling 25+ units Strong skills in TCP/IP, DNS, DHCP, NAT, SWITCHING PROTOCOLS, NETWORK SECURITY, ACLs, VPNs, FIREWALLS, WIRESHARK etc Perks and benefits Excellent Perks. Call Ms Divya @ 7010384865 now

Truminds Software Systems is looking for a talented Python Automation Engineer with a strong foundation in scripting and a deep understanding of telecom systems. Join us to build cutting-edge automation frameworks that power next-gen telecom and networking products. Key Skills & Expertise: 4+ years of experience in Python scripting & automation development Experience with frameworks like Pytest, Robot Framework, or custom-built solutions Strong Linux/Unix CLI & shell scripting skills Hands-on with network tools: Wireshark, iPerf, etc. Familiarity with CI/CD tools (Jenkins, GitLab CI) and version control (Git) Knowledge of telecom protocols: IP, VLAN, Routing, TCP/UDP, VPN, 4G/5G Core, IMS, SIP, SNMP, and more Experience in API testing using Postman, REST Assured, or Python scripts Responsibilities: Build and maintain scalable automation frameworks using Python Automate test cases for telecom and networking products Integrate automation into CI/CD pipelines and test management systems Develop API automation for backend/frontend components Analyze logs and network traces using Wireshark/tcpdump Collaborate with network engineers, QA, and developers to ensure robust systems Participate in Agile ceremonies and support sprint activities

We are hiring Embedded C++ professionals for our Network Domain team. Candidates must have robust experience in Linux-based system development and networking protocols, with deep expertise in Inter-Process Communication (IPC) and network stack implementation. Key Responsibilities : - Develop and maintain networking modules in Embedded C++ - Design IPC mechanisms for efficient communication between processes - Work on Linux socket programming and network protocol implementation - Analyze performance bottlenecks and propose optimizations Required Skills : - Expertise in Embedded C++ and Linux system programming - Strong grasp of IPC, threads, and memory management - Experience with TCP/IP stack, socket communication Preferred : - Background in building custom protocol layers - Experience with tools like Wireshark, tcpdump for network debugging

L2 Network Engineer – ISP Operations (ILL, Broadband, IPTV) Location: Andheri (E), India Work Type: Full-time | Rotational Shifts (24x7) Department: Network Operations / NOC Job Summary We are looking for a skilled and proactive L2 & L2 Advanced Network Engineers to support and maintain ISP core, access, and aggregation networks. The role involves fault isolation, escalation handling, and coordination with L1 teams and vendors for swift service restoration and performance optimization. Key Responsibilities Provide L2 support for ISP backbone and access networks, including MPLS, BGP, OSPF, and switching. Monitor network health using tools like Zabbix and Ticketing tool High8 Troubleshoot escalated issues from L1 NOC, including: Link Down Link flaps BGP/OSPF session drops Latency, Jitter, Throughput or packet loss Customer bandwidth issues Coordinate with upstream providers, vendors, and internal teams for fault resolution. Perform basic configurations on routers/switches/firewalls (Nokia, Juniper, Huawei, etc.). Work on provisioning tasks like VLAN tagging, sub-interface creation, and IP allocation. Handle planned maintenance, firmware upgrades, and change requests under supervision. Document incidents, RCA reports, and knowledge base articles. Ensure SLA adherence and escalate chronic issues to L3/engineering. Must-Have Skills and Qualifications: 4+ years of hands-on experience in ISP/NOC operations (Troubleshooting on ISP Network) Strong knowledge of TCP/IP, BGP, OSPF, MPLS, VLANs, L2/L3 switching. Familiarity with ILL, Broadband Connectivities, Fiber, Ethernet, cable TV technologies. Proven experience on Multicast, STB, CDN, EPG, OTT integration Hands-on Experience on GPON, FTTH, DSL, BNG, ONT/OLT configuration Excellent understanding on L2 & L3 connectivities. Experience with basic Linux commands and scripting (bash/python) is a plus. CCNA or equivalent certification required; CCNP preferred. Analytical and Troubleshooting Skills End-to-end fault isolation (customer premise → access → core → CDN) Analysing latency, jitter, packet loss, throughput Quick correlation of alarms and user complaints RCA (Root Cause Analysis) documentation Platform and Device Knowledge Routers/Switches: Nokia, Juniper, Huawei, MikroTik, D-link OLT/ONT vendors: ZTE, Huawei, Nokia, FiberHome STB Vendors: Technicolor, ARRIS, Infomir, or custom Android-based boxes CDN tools: Akamai, EdgeCast, or in-house cache solutions Good To Have Experience with SD-WAN, NetFlow, SNMP monitoring, or automation tools. Hands-on with tools like Wireshark, traceroute, MTR for packet-level diagnostics. Understanding of peering/transit concepts and RIPE/APNIC management. Soft Skills Strong communication and documentation skills. Ability to handle pressure and multitask in a 24x7 environment. Proactive, analytical, and customer-focused mindset. Skills: dsl,netflow,aris,l2/l3 switching,cable tv technologies,vlans,bng,multicast,24x7,mpls,stb,sd-wan,olt / ont,linux commands,ospf,huawei,akamai,automation tools,wireshark,broadband,isp,ftth,ont/olt configuration,nokia,ill,mtr,tcp/ip,juniper,cdn tool,access,vlan,ethernet,traceroute,zabbix,broadband connectivities,scripting (bash/python),iptv,ott integration,bgp,android box,noc,gpon,cdn,edge cast,snmp monitoring,fiber,epg

Responsibilities / Technical skills Strong hands-on experience in Load balancer F5 LTM & APMStrong hands-on experience in Cisco ASA & FTD firewallExperience with technologies and platforms such as VRFs, Nexus 9k, 7K and 5K switches.Strong knowledge and extensive support of Routing Protocols/Technologies such EIGRP, BGP, IS-IS, OSPF, Logical Overlay, IOS-XR, MPLS VPN, Multicast.Participate in problem management processes that have engineering or architectural elements.Participate in network design and strategy forums, set directions, and provide recommendation.Operates data communication systems, including LANs and WANs.Plans, designs, and implements networked systems, including configurations, and supports/troubleshoots network problems.Develops and evaluates network performance criteria and measurement methods.Develop network technology road and industry best practices and perform presentations and recommendations to the client base.Provide hands on support for a variety of Data Center technologies with a heavy focus on Routing, SwitchingAbility to perform TCP/IP Network traces/packet captures with solid experience interpreting results.High level of confidence and competence communicating on bridges.Solid background in vendor management to drive incident resolution.Experience with monitoring tools and strategies.Routinely mentor junior staff in areas of process, technology, execution, and other areas.Execute and analyze packet captures using Wireshark and other related technologies.Serve as extensions of the leadership team as directed for workload management and routine guidance.Perform or participate in complex maintenance or deployment activities.Create or modify documentation in response to new events and learning’s.Routinely provide constructive feedback for improvement opportunities.Assist management with determining suitable training and areas of technical need within the team. Communication skills Must have excellent communication skills including written, oral and presentation.Serve as the intake arm of the Offshore center to ensure new systems or processes are introduced into production are fully monitored, documented, supportable and the Operations team has received the proper training and/or orientation to effectively provide support.Working Experience 10 – 12 years of Network support experience in a mid to large sized organization. Soft skills Two or more of the following certifications or higher strongly preferred CCNP or CCIE certificationExcellent communication & interpersonal skills – written and oralOwnership and accountabilityClient relationship managementAbility to mentor and motivate.Independent decision makingProblem solving and conflict resolution.

We are seeking a knowledgeable and passionate Cyber Security Tutor. The ideal candidate will be responsible for delivering high-quality instruction in cyber security concepts, practices, and tools to students across different levels. This role includes curriculum development, hands-on training, mentoring, and preparing students for industry certifications. KEY RESPONSIBILITIES Conduct live or recorded sessions on cybersecurity topics. Design and update course materials, practical labs, and assessments. Train students in tools such as Kali Linux, Wireshark, Metasploit, and similar platforms. Mentor students and assist them in preparing for certifications like CEH, Security+, etc. Assess student performance through assignments and exams. Offer personalized feedback and academic support. Stay informed about current trends, tools, and best practices in the cybersecurity field. CANDIDATE REQUIREMENTS Bachelor’s or Master’s degree in Computer Science, Cyber Security, Information Technology, or a related field. Industry-recognized certifications such as CEH, CompTIA Security+, CISSP, OSCP, CISM, or equivalent. Minimum of 2 years of teaching or professional experience in cybersecurity. Strong background in network security, ethical hacking, penetration testing, incident response, and threat analysis. Hands-on proficiency with tools like Nmap, Burp Suite, Nessus, Metasploit, and other cybersecurity frameworks. Understanding of firewalls, VPNs, IDS/IPS, SIEM systems, and endpoint security. Working knowledge of scripting languages (e.g., Python, Bash, PowerShell) is an added advantage. Job Type: Full-time Pay: From ₹15,000.00 per month Schedule: Day shift Work Location: In person

Job Summary: We are seeking an experienced Network Engineer to design, implement, manage, and support network infrastructure with a strong emphasis on safety, security, and operational integrity . This role involves maintaining and optimizing systems for data communication, voice (VoIP), CCTV surveillance , and electronic access control systems , ensuring compliance with safety standards and business continuity requirements. Key Responsibilities:Network & Communication Systems Design, deploy, and maintain LAN/WAN infrastructure. Monitor and troubleshoot network performance, latency, and uptime. Ensure QoS and reliability for voice systems (VoIP/PBX). Voice Infrastructure Install and configure VoIP systems. Support integration between voice systems and network services. Manage call routing, SIP trunks, and emergency call compliance. CCTV & Surveillance Systems Install, configure, and maintain CCTV systems including IP cameras, DVRs/NVRs, and video management systems. Ensure secure remote access and video retention policies. Integrate CCTV with network infrastructure securely. Access Control Systems Implement and maintain electronic access control systems (RFID, biometric, card-based). Integrate access control with building management and network systems. Monitor access logs and audit trails for safety compliance. Security & Safety Apply cybersecurity principles to all connected systems (CCTV, access control, VoIP). Maintain firewalls, VLAN segmentation, and VPNs to secure the infrastructure. Ensure compliance with physical and cyber safety protocols and regulations (e.g., ISO 27001, OSHA if applicable). Documentation & Compliance Maintain accurate records of configurations, IP schemas, access control permissions, and surveillance data retention. Support audit processes and reporting for safety and security standards. Qualifications:Education & Certifications: Bachelor's Degree in Computer Science, Network Engineering, or a related field. Certifications preferred: CCNA/CCNP, CompTIA Network+, CCTV certification, Security+ . Experience: 3–5 years of experience in network engineering. Hands-on experience with CCTV, access control, and VoIP systems. Familiarity with network security standards and safety protocols. Skills: Strong knowledge of IP networking, routing, and switching. Experience with Cisco, Ubiquiti, or equivalent network equipment. Proficient with tools such as Wireshark, SolarWinds, or equivalent. Ability to work under pressure and respond to incidents quickly. Preferred: Experience working in industrial or safety-critical environments (e.g., factories, campuses, healthcare). Understanding of safety regulations (HSE, NFPA, etc.). Project management or stakeholder coordination experience Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Health insurance Schedule: Day shift Experience: cctv networking: 1 year (Required) DATA & Voice Networking: 1 year (Required) Access control networking: 1 year (Required) Work Location: In person Application Deadline: 30/07/2025 Expected Start Date: 15/07/2025

Role Description Job Summary: We are seeking a skilled and experienced Voice Engineer to support and enhance our global voice and collaboration infrastructure. The ideal candidate will have strong hands-on experience with Cisco Unified Communications Manager (CUCM) , cloud-based UC platforms such as AWS Connect , Microsoft Teams , and Zoom , as well as Session Border Controllers (SBCs) and Verba Voice Recording solutions. This is a critical role for ensuring high availability, integration, and performance of enterprise voice services across hybrid environments. Key Responsibilities Voice Infrastructure Management Manage the entire voice estate, ensuring stability, scalability, and performance. Capacity planning, monitoring, patching, and maintenance of voice platforms. Administer and optimize Cisco CUCM, Cisco Meeting Server, Expressway-C/E, and Logic Monitor tools. Configure and troubleshoot SBCs (Ribbon/Sonus, Audiocodes) and SIP trunking. Troubleshooting & Optimization Resolve voice quality issues (jitter, latency, packet loss) using Wireshark, SolarWinds, etc. Perform firmware upgrades and system health checks. Use network probes and packet capture tools for deep diagnostics. Support Power BI reporting for voice monitoring. Cloud Collaboration & Integration Configure and support Microsoft Teams Direct Routing, Zoom Phone, and integration with legacy PBX systems. Work closely with network, security, and DevOps teams to ensure end-to-end service reliability. Design and support QoS policies, disaster recovery, and high availability voice architecture. Technical Support & Documentation Handle Tier 2/3 support for escalated incidents and mentor junior team members. Create and maintain SOPs, configuration documents, and network diagrams. Ensure compliance with regulatory standards (e.g., GDPR, HIPAA) related to call recording and voice data. Collaboration & Stakeholder Engagement Engage with Service Desk, Platforms, Information Security, and End User Services teams. Participate in on-call rotations and weekend support as required. Qualifications & Experience Required Minimum 7 years of experience in Unified Communications / Voice Engineering in a large enterprise environment. Expertise in VoIP technologies, Cisco CUCM, Verba Voice Recording, and SBC platforms (Ribbon, Audiocodes). Strong working knowledge of Microsoft Teams voice integration, PowerShell, and certificate management. Hands-on experience with network probes, packet analysis, and troubleshooting tools. Solid understanding of collaboration security and compliance frameworks. Ability to work independently in a global, cross-functional, fast-paced team environment. Preferred Certifications (Good To Have) Microsoft Teams Voice Engineer Associate (MS-700 / MS-720) Cisco Certified Network Associate (CCNA – Collaboration) Ribbon SBC Professional ITIL Foundation Certification Soft Skills Strong analytical and troubleshooting mindset Excellent communication and stakeholder management Documentation discipline and collaborative attitude Flexibility for extended hours and global team interaction Skills Microsoft Exchange,Voice Networking,Mobile Device Management

Responsibilities / Technical skills -Strong hands-on experience in Load balancer F5 LTM & APM-Strong hands-on experience in Cisco ASA & FTD firewall-Experience with technologies and platforms such as VRFs, Nexus 9k, 7K and 5K switches.-Strong knowledge and extensive support of Routing Protocols/Technologies such EIGRP, BGP, IS-IS, OSPF, Logical Overlay, IOS-XR, MPLS VPN, Multicast.-Participate in problem management processes that have engineering or architectural elements.-Participate in network design and strategy forums, set directions, and provide recommendation.-Operates data communication systems, including LANs and WANs.-Plans, designs, and implements networked systems, including configurations, and supports/troubleshoots network problems.-Develops and evaluates network performance criteria and measurement methods.-Develop network technology road and industry best practices and perform presentations and recommendations to the client base.-Provide hands on support for a variety of Data Center technologies with a heavy focus on Routing, Switching-Ability to perform TCP/IP Network traces/packet captures with solid experience interpreting results.-High level of confidence and competence communicating on bridges. -Solid background in vendor management to drive incident resolution.-Experience with monitoring tools and strategies.-Routinely mentor junior staff in areas of process, technology, execution, and other areas.-Execute and analyze packet captures using Wireshark and other related technologies.-Serve as extensions of the leadership team as directed for workload management and routine guidance.-Perform or participate in complex maintenance or deployment activities. -Create or modify documentation in response to new events and learning’s.-Routinely provide constructive feedback for improvement opportunities.-Assist management with determining suitable training and areas of technical need within the team. Communication skills -Must have excellent communication skills including written, oral and presentation.-Serve as the intake arm of the Offshore center to ensure new systems or processes are introduced into production are fully monitored, documented, supportable and the Operations team has received the proper training and/or orientation to effectively provide support.Working Experience -10 – 12 years of Network support experience in a mid to large sized organization. Soft skills -Two or more of the following certifications or higher strongly preferred CCNP or CCIE certification-Excellent communication & interpersonal skills – written and oral-Ownership and accountability-Client relationship management-Ability to mentor and motivate.-Independent decision making-Problem solving and conflict resolution.

Job Title: Cybersecurity Industrial Training Program – 3 Months (On-Site) Company: Matrix Sec Cyber Solutions LLP Location: 2nd Floor, Zareen Complex, Luiz Lane, near Thevara Market, Perumanoor, Kochi, Ernakulam, Kerala 682015 Program Type: Full-Time, On-Site Training Program ₹7,000 per month (Payable to the company) Duration: 3 Months Interview/Orientation Date: July 11, 2025 About the Program Matrix Sec Cyber Solutions LLP is launching a 3-month Cybersecurity Industrial Training Program for aspiring professionals seeking real-world experience in the cybersecurity domain. This hands-on program is designed to simulate a professional work environment, providing participants with exposure to live projects, corporate practices, and industry-standard tools and techniques. This is not a job or internship . It is a certified training program , ideal for those preparing to enter the cybersecurity workforce. Who Should Enroll This program is suitable for: Recent graduates in IT, Computer Science, or related fields Cybersecurity enthusiasts looking to build hands-on skills Individuals seeking practical exposure to ethical hacking, vulnerability assessments, and cyber defense Note: A personal laptop is mandatory for participation in the training. What You Will Learn Fundamentals of network security, web application security, and ethical hacking Conducting basic penetration testing on networks and applications Threat detection, malware analysis, and vulnerability management Using industry tools like Nmap, Burp Suite, Wireshark, and Metasploit Familiarity with compliance frameworks such as OWASP Top 10, ISO 27001, NIST, and GDPR Writing technical reports and documentation Participating in Capture The Flag (CTF) and bug bounty simulations What You Will Gain Real-time training on live cybersecurity projects Mentorship and guidance from experienced professionals Practical exposure to a corporate work environment Certificate of Completion from Matrix Sec Cyber Solutions LLP Enhanced job readiness and improved employability in the cybersecurity domain Additional Information Training charge: ₹7,000/month (Total ₹21,000 for 3 months, payable to the company) Location: Kochi, Kerala (on-site attendance required) Start Date: July 11, 2025 How to Apply To register or request more information: Email: info@matrixsec.in Website: https://matrixsec.in Contact: +91 97469 70442 Job Types: Full-time, Internship Contract length: 3 months Pay: From ₹100.00 per month Work Location: In person Expected Start Date: 14/07/2025

Description - External Job Description Overview: Research, learn, and continuously enhance your skills to replicate attacker tactics, techniques, and procedures. Relevant years of experience in web and embedded application penetration testing domains. Detect exploitable security vulnerabilities in mobile applications, source code, thick-client applications, APIs, embedded devices, firmware, cloud technologies and IIoT devices. Research and conduct fuzz test on products via communication interfaces such as Modbus, Wi-Fi, HTTP etc. Familiarity with Wireshark and Metasploit, focusing on exploiting vulnerabilities across various communication protocols in embedded devices. Capable of training product team and promoting security awareness. Qualifications - External Requirements Strong communication skills capable of explaining complex technical security issues to non-technical audiences. Knowledge of programming languages such as C, C++, Java, .Net. Preferred: relevant certifications such as OSCP, GWAPT, GXPN, GPEN, LPT, or other industry-recognized security certifications. Ability to efficiently validate remediation of security vulnerabilities.

Job Description We are a fastest growing partner to the world’s major cloud provider, AWS. Workmates is looking for passionate and customer obsessed AWS Solutions Architect to join our AWS Practice. You will help drive innovation, build differentiated solutions, and define new customer experiences for our customers. You’ll work with smart people across our industry specialist organizations, and technology groups to help our customers get the most out of AWS in their cloud journey. Choosing Workmates and the AWS Practice will take your AWS experience and skills to the next level and allow you to work in an innovative and collaborative environment. At Workmates, you can lead the world’s AWS growing partner on the path to native cloud transformation and help us on the leading edge of cloud. Choose Workmates and make delivering innovative work part of your extraordinary career. At Workmates, we believe that people manpower are our biggest assets. Let's bring-in a best in class cloud native operations together. Come join our mission of building innovations across Cloud Management, Media, DevOps, Automation, IoT, Security, and more. Be a part of it where independence and ownership are respected so you can be you What We Are Looking For Working Experience with System Administration with RHEL/ Debian/ Suse/ Ubuntu/ CentOS/ AmazonLinux. Experience with Networking and troubleshooting (TCP/IP, DNS, DHCP, SFTP, Routing, Switching, traceroute, Tcpdump, Wireshark). Monitoring & Troubleshooting Experience on Linux Server Infrastructure. Familiarity with monitoring tools like Grafana, Prometheus, Kibana, Nagios. Experience in Python/GO and Bash. Major focus on Linux administration and should be able to collaborate with other team members to develop automation strategies and deployment processes. Implement Linux and Cloud systems with automation tools Cloud and traditional application architecture design, planning, assessment, and remediation around monitoring, operations, backups, logging, security, administration, disaster recovery, high availability, configuration management, automation, performance, capacity planning, patching etc. Installing, configuring and maintaining Web Servers like Apache, Nginix, Tomcat, Gunicorn. Managing Security Protocols/Services/Tools - SSH, SSL, IPchains, IPtables, TCP Wrappers. Work experience in cPanel, web based hosting control panel. Good to have knowledge of Mysql/PgSql/Mongo/ database server setup, configuration, tuning, database recovery, backup and restore databases. Hands on experience of web tools like WordPress, Magento, Joomla, Drupal, PHP. Daily operations to be taken care and should provide a quality support, making sure their service is up and running 24x7. The candidate should be ready to work round the clock (day and night shifts). We are looking for a highly skilled support engineers to be part of Cloud Infrastructure Managed Services team for our delivery organization. Requirements Preferable Qualifications: Graduation/Masters/Diploma with Computer Science. Basic to good knowledge about AWS. Redhat Linux Certification (RHCE). Experience with 24*7 infrastructure operations teams check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#3945A0;border-color:#3945A0;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered="">

About The Company Orange Health is India’s leading on-demand diagnostics lab for urban Indian consumers and is positioned as the fastest diagnostics lab in India. We were recognized as the Diagnostics Startup of the Year 2025. Launched in January 2021, Orange Health Labs is amongst the most loved brands in the healthcare sector, with over 30,000 reviews and the highest rating on Google for all its facilities across the country, and an NPS close to 90! Orange Health Labs is among the best places to work, with a team of 1,000+ people across the company. We believe in treating colleagues with respect and investing in their growth for the long term. You can learn more about our work culture on our careers page and LinkedIn page. Our vision is supported by some of the world’s leading investors like Accel, General Catalyst, Y Combinator, Bertelsmann India, Amazon, and other marquee names. We have been recognised as a Future Unicorn for two consecutive years by Hurun India. About The Role We are seeking an experienced and detail-oriented Network Engineer with 5–8 years of hands-on experience in designing, implementing, and maintaining enterprise-level network infrastructure. The ideal candidate will be responsible for ensuring the stability, integrity, and efficient operation of our network systems and has experience managing across multiple cities. Why join us? Lead the growth engine of a purpose-driven company shaping the future of healthcare. Work in a fast-paced, learning-rich environment with ambitious goals and supportive leadership. Make a direct impact on business outcomes, user lives, and digital health innovation. Great stock option policy with rights to exercise 10 years post exit Well known for a collaborative culture with a top 10% rating on Glass door Fastest-growing health tech company in India with marquee investors. Key Responsibilities Network Design & Architecture Design scalable, redundant, and secure network topologies. Standardize network setups across all branches (LAN/WAN/VPN/MPLS/SD-WAN). Implement network segmentation for performance and security. Network Operations & Monitoring Monitor network performance and uptime centrally using tools Troubleshoot and resolve escalated network issues. Maintain a centralized NOC (Network Operations Center) or dashboards. Security Management Implement and enforce network security policies (e.g., firewall rules, access control lists). Manage VPNs, secure remote access, and zero-trust network models. Coordinate with cybersecurity teams for threat detection and response. Regularly patch and harden network devices (routers, switches, firewalls). Perform security audits and vulnerability assessments of the network infrastructure. Asset Management Maintain a central inventory of all network hardware (routers, switches, firewalls, access points). Track lifecycle status: purchase date, warranty, firmware versions, etc. Maintain configuration backups and change management logs. Tag and label assets consistently across all locations. Documentation & Compliance Create and update network diagrams, IP schemas, and configuration documentation. Ensure compliance with regulatory and industry standards (e.g., ISO 27001, HIPAA, PCI-DSS). Document change control, downtime reports, and security incidents. Capacity Planning & Optimization Forecast bandwidth needs, scale networks proactively. Optimize traffic routing and load balancing. Evaluate and recommend new networking tools or technologies. Collaboration & Training Work closely with regional/local IT teams for deployment and support. Train local teams on basic troubleshooting and escalation protocols. Act as a liaison between infrastructure, cybersecurity, and application teams. Requirements Bachelor’s degree in Computer Science, Information Technology, or a related field. 5–8 years of relevant experience in enterprise networking. Strong knowledge of networking protocols (TCP/IP, BGP, OSPF, EIGRP, etc.). Experience with Cisco, Juniper, Fortinet, or similar networking equipment. Proficiency in configuring and managing firewalls, VPNs, and IDS/IPS systems. Hands-on experience with network monitoring tools (SolarWinds, Wireshark, PRTG, etc.). Good understanding of network security principles and best practices. Strong problem-solving and analytical skills. Excellent communication and documentation skills. Skills: ospf,sd-wan,network operations center,vpn,access control lists,wireshark,wan,fortinet,tcp/ip,mpls,ip,capacity planning,network monitoring,compliance,network architecture,asset management,vpn management,network design,firewall management,cisco,solarwinds,prtg,bgp,network security,eigrp,juniper,documentation,lan

Job Req ID: 47556 Location: Pune, IN Function: Technology/ IOT/Cloud About: Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Role Team Lead – Central Product Configuration Job Level/ Designation M2 / AGM / DGM – IN & VAS Operations (CPC) Function / Department Central Operations Group / Active Operations / Charging and VAS Operations/ Central Product Configuration Location Pune, Maharashtra & Hyderabad, Telangana Job Purpose This role is Responsible for Quality Business Product delivery within agreed time. Responsible to achieve First Time Right. Identify Optimal method to deploy products within TAT. Handle Product Configuration team and align team for Business requirement. Responsible for closure of charging related customer impacting issues highlight by Business teams, within defined TAT. This role actively contributes to the Maker–Checker process, ensuring compliance and accuracy in configuration activities. Applications: Intelligent Network (IN), Digital Recharge System, Recharge System (Etopup), iEOCN, Toll Free Services. Platforms : Kubernetes Cloud (Open Shift), Linux, ORACLE, VMware etc. Database : Oracle, TimesTen, MySQL etc. Install Base : ~90-95 Mn Subscribers in respective zone Key Result Areas/Accountabilities Product Delivery: Responsible for respective Zone Product Implementation Strategy finalization along with CPC Head. Responsible for Product quality and Go to Market delivery timelines. FTR&TAT: Responsible for achieving 99.99% FTR and 100% SLA on product delivery. Support to RA& UAT: Product Construct discussion with RA and UAT. Preparing UAT cases in discussion with RA and UAT team. Arranging Support to UAT team post product Go live. Obsolete Configuration clean-ups: Responsible for cleanups of Obsolete configurations from IN and Etopup system for the respective Zone Complaint Handling: Responsible for closure of charging related customer impacting issues. Team handling: Empowering team members to take ownership and contribute ideas can lead to innovative solutions and a more cohesive workflow. CFT Coordination: Coordination with Cross Functional Team for any charging related issues Core Competencies, Knowledge, Experience In depth knowledge of Ericsson IN business product configuration flow/tree structure. Excellent knowledge of CAMEL, TCP, Diameter protocols and Gy/ESy/Gx interfaces. Excellent grip over Wireshark packet capture tool Sound knowledge of Prepaid Voice/SMS/USSD/Data charging call flow Timely escalation to OEM for any product related issue Should have strong experience in People management. Must have technical / professional qualifications B. E – Electronics & Communication/MCA/B.E. – Computer Science Years of Experience 10-12 years of experience. Industries to look from Telecom OEM, Telecom Operator (BSS, Charging, VAS) Ideal Organizations to look from Ericsson, Amdocs, Nokia, Optiva, Z Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership

Job Req ID: 47555 Location: Pune, IN Function: Technology/ IOT/Cloud About: Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Role Team Lead – Central Product Configuration Job Level/ Designation M2 / AGM / DGM – IN & VAS Operations (CPC) Function / Department Central Operations Group / Active Operations / Charging and VAS Operations/ Central Product Configuration Location Pune, Maharashtra & Hyderabad, Telangana Job Purpose This role is Responsible for Quality Business Product delivery within agreed time. Responsible to achieve First Time Right. Identify Optimal method to deploy products within TAT. Handle Product Configuration team and align team for Business requirement. Responsible for closure of charging related customer impacting issues highlight by Business teams, within defined TAT. This role actively contributes to the Maker–Checker process, ensuring compliance and accuracy in configuration activities. Applications: Intelligent Network (IN), Digital Recharge System, Recharge System (Etopup), iEOCN, Toll Free Services. Platforms : Kubernetes Cloud (Open Shift), Linux, ORACLE, VMware etc. Database : Oracle, TimesTen, MySQL etc. Install Base : ~90-95 Mn Subscribers in respective zone Key Result Areas/Accountabilities Product Delivery: Responsible for respective Zone Product Implementation Strategy finalization along with CPC Head. Responsible for Product quality and Go to Market delivery timelines. FTR&TAT: Responsible for achieving 99.99% FTR and 100% SLA on product delivery. Support to RA& UAT: Product Construct discussion with RA and UAT. Preparing UAT cases in discussion with RA and UAT team. Arranging Support to UAT team post product Go live. Obsolete Configuration clean-ups: Responsible for cleanups of Obsolete configurations from IN and Etopup system for the respective Zone Complaint Handling: Responsible for closure of charging related customer impacting issues. Team handling: Empowering team members to take ownership and contribute ideas can lead to innovative solutions and a more cohesive workflow. CFT Coordination: Coordination with Cross Functional Team for any charging related issues Core Competencies, Knowledge, Experience In depth knowledge of Ericsson IN business product configuration flow/tree structure. Excellent knowledge of CAMEL, TCP, Diameter protocols and Gy/ESy/Gx interfaces. Excellent grip over Wireshark packet capture tool Sound knowledge of Prepaid Voice/SMS/USSD/Data charging call flow Timely escalation to OEM for any product related issue Should have strong experience in People management. Must have technical / professional qualifications B. E – Electronics & Communication/MCA/B.E. – Computer Science Years of Experience 10-12 years of experience. Industries to look from Telecom OEM, Telecom Operator (BSS, Charging, VAS) Ideal Organizations to look from Ericsson, Amdocs, Nokia, Optiva, Z Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform. A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support. Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success. Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers. Qualifications Qualifications and technical skills that will lead to success: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. Qualification & Experience Must have bachelor’s degree in Computer Science or related field (or equivalent degree and experience) 2+ years providing customer facing technical support (Web based products or e-commerce preferred) Candidates will lesser experience will be considered for appropriate roles. In order to be successful in this role, we need someone who has: Ability to comprehend, modify server-side object-oriented JavaScript, Unix Shell scripting and Windows scripting and Powershell. Ability in server administration across OS platforms (Windows/Unix). Including understanding of user permission levels, domain configuration, group policy objects and execution of SUDO Policies. Remote administration via SSH, SNMP, WMI, PowerShell Understanding of SNMP traps and MIBs/OIDs Ability to understand and modify XML, JSON, Regular Expressions (RegEx) Familiarity with AWS, Azure, VMWare, Amazon EC2 including appropriate template types (ARM templates, CFT) Understanding of protocols such as HTTP, TCP, FTP/SFTP, SOAP and REST Experience with troubleshooting tools such as Wireshark, Traceroute Solid understanding of object-oriented programming skills (Java strongly preferred) Good understanding of database concepts. A fundamental understanding of ITOM, CMDB and ITIL business process Strong troubleshooting/root cause isolation skills Demonstrated creative problem-solving approach and strong analytical skills Must be proficient with analyzing log files and standard debugging concept. Experience providing web development support is highly desirable. Familiarity with tools & practices of the trade such as incident management, knowledgebase, defect & escalation management. Excellent communication skills (verbal and written). Preferred Skills (Great To Have) Previous experience working with the ServiceNow platform (Asset Management, Orchestration, Discovery, Mid Server, BSM Map & Service Mapping) Understanding of JavaScript. Familiarity with Eclipse IDE. Previous experience in software development(or) software consulting. Experience supporting and troubleshooting e-commerce applications with catalog, shopping cart, merchandising and payment handling is highly desirable. Experience providing SaaS support is desirable. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Department: Support Location: Philippines Description Portnox is a fast-growing, VC-backed cybersecurity company delivering must-have SaaS solutions. Headquartered in Austin, Texas, we operate globally with a large, remote workforce. As we scale, we seek a network-savvy Technical Support Engineer to enhance our customer experience, streamline processes, and ensure 24/7 support coverage. Only candidates from the Philippines will be considered. Role Overview: This role supports cybersecurity SaaS products through network administration, complex system configurations, technical troubleshooting, customer onboarding, and product integrations. As an experienced network administrator, you will manage escalations, advise customers, and assist with integrating authentication repositories, MDM solutions, and SIEM platforms. Success requires independent problem-solving, technical expertise, and the ability to thrive in a fast-paced environment with minimal formal training. Key Responsibilities Network Admin Expertise : Network device configuration proficiency via GUI & CLI (required). Troubleshooting & Diagnosis : Analyze and assist customers in resolving complex network challenges related to SaaS product configurations. Customer Escalation Management : Address escalated customer issues urgently, ensuring prompt resolutions and delivering exceptional service. Product Expertise Development : Acquire and maintain advanced technical knowledge of Portnox solutions to effectively support troubleshooting and problem resolution. Issue Tracking : Document, monitor, and manage customer issues through to resolution while adhering to SLA requirements. Defect Reporting : Identify, document, and escalate technical defects and challenges for resolution. Customer Communication : Deliver clear, consistent, and timely updates throughout the issue resolution process. Documentation Maintenance : Develop knowledge base articles and technical resources to enhance self-service options for customers. Cross-Team Collaboration : Advocate for the customer by providing valuable insights to influence product improvements, feature enhancements, and usability. Required Skills, Knowledge, and Expertise Strong Network Administration focus, network hardware management, and software configurations. The following are critical requirements and are weighted for hiring purposes: Network Software Configuration Expertise: CLI and GUI (20 pts) Configure Network Devices: Routers, Switches, Access Points (APs) , Firewalls (20 pts) Network Security: Certificate Authentication , Firewall Configuration and VPN (10 pts) Authentication Methods: MFA and Certificate-based Authentication (802.1x) (10 pts) Monitoring & Troubleshooting: Traffic analysis with Wireshark (or other) (10 pts) Network Protocols: DNS, DHCP, 802.1x Authentication and TCP/IP (5 pts) Authentication Repositories: LDAP, AD, Azure AD (5 pts) Identity Federation and SSO (Single Sign-On): SSO and Federated Identity (5 pts) MDM Solutions: Intune, JAMF or SCCM (5 pts) Additional Expertise and Skills Required: Customer-Facing Experience: Demonstrated experience in direct customer interaction roles, showcasing excellent written and verbal communication and strong interpersonal skills. Team Player with Self-Sufficiency: Able to collaborate effectively in a team environment while working independently with minimal supervision. Analytical Thinking & Problem Solving: Possesses advanced analytical skills to diagnose complex issues and provide effective solutions. Research & Troubleshooting Abilities: Skilled in researching and troubleshooting technical challenges to resolve customer issues efficiently. Technical Writing Expertise: Experience creating knowledge base (KB) articles and technical documentation to contribute to internal and external knowledge sharing. Advantage 2+ years’ experience in network support CCNA or equivalent certifications Experience with Knowledge-Centered Service (KCS) Project Management experience Additional Requirements Fluent in English. Ability to manage time effectively and prioritize multiple issues. Comfortable working in a dynamic environment with changing customer needs. Willingness to learn and stay updated with emerging networking and security technologies. Why Join Us Opportunity to make a significant impact on the operations of the company. Collaborative and dynamic work environment with opportunities for professional growth and development. Competitive compensation and benefits package.

Role Purpose: The Senior IT Network Administrator is responsible for leading the planning, implementation, and management of the organization's network infrastructure to ensure high availability, performance, and security. This role involves advanced design and optimization of LAN/WAN systems, cloud and hybrid environments, network architecture, and cybersecurity measures. In addition to maintaining and troubleshooting network systems, the senior administrator provides technical leadership, mentors junior staff, and collaborates with cross-functional teams to support strategic IT initiatives. The role also involves evaluating emerging technologies, developing network policies and standards, and ensuring compliance with regulatory and organizational requirements to support long-term business goals Role Value : Your work will ensure the stability, scalability, and security of the organization's network infrastructure, which underpins all digital operations. By designing and optimizing high-performance networks, this role ensures seamless connectivity across systems, locations, and cloud environments, directly supporting business continuity and productivity Example Role Responsibilities : Design, deploy, and maintain scalable and secure IT infrastructure Oversee network infrastructure to ensure high availability and performance Manage IT projects including upgrades, migrations, and new implementations Implement cybersecurity measures and ensure compliance with industry standards Troubleshoot complex hardware, software, and network issues Manage network connectivity & services in virtualized environments Maintain detailed documentation of systems and configurations Mentor and support junior IT staff and engineers Coordinate with vendors and internal stakeholders for IT service delivery Perform maintenance and change activities as required Relevant Experience and Qualifications : 5+ years of hands-on experience in network engineering, including design, implementation, and troubleshooting of enterprise-level networks Proven expertise in configuring and managing routers, switches, firewalls, and wireless solutions (e.g., Mikrotik, Cisco, Juniper) Strong experience with network security, VPNs, IDS/IPS, and access control technologies Proficiency in managing LAN/WAN environments, BGP, OSPF, VLANs, and QoS Experience with network monitoring and diagnostic tools (e.g., Zabbix,, Wireshark, etc) Practical knowledge of cloud networking (e.g., AWS, Azure, hybrid cloud connectivity) Familiarity with SD-WAN, load balancers, and remote access solutions Exposure to ITIL practices, change management processes, and regulatory compliance standards (e.g., ISO, PCI-DSS) Knowledge of Terraform and Ansible Great to have Experience and Qualifications : Knowledge of Active Directory and scripting skills Key Characteristics and Attitudes : Energetic and eager to learn Follows SOPs and instructions World Class customer service Collaborative and collegiate Urgency and ownership Humble and helpful Teachable. Resilient. Positive attitude and proactive @Work : Our newest office, Jumio is in Prestige Tech Park III and growing fast. A hub of technical excellence with Machine Learning enablement at its core the engineers and team are committed to learning and innovation. They set the bar high. In a recent culture survey these attributes were rated particularly highly in Jumio's Indian offices Jumio Values: IDEAL: Integrity, Diversity, Empowerment, Accountability, Leading Innovation Equal Opportunities : Jumio is a collaboration of people with different ideas, strengths, interests and cultures. We welcome applications and colleagues from all backgrounds and of all statuses. About Jumio: Jumio is a B2B technology company dedicated to eradicating online identity fraud, money laundering and other financial crimes to help make the internet safer. We leverage AI, biometrics, machine learning, liveness detection and automation to create solutions that are trusted by leading brands worldwide and respected by industry thought leaders. Jumio is the leading provider of online identity verification, eKYC and AML solutions. With a global footprint, we're expanding the team to meet strong client demand across a range of industries including Financial Services, Travel, Sharing Economy, Fintech, Gaming, and others. Applicant Data Privacy We will only use your personal information in connection with Jumio's application, recruitment, and hiring processes, as described in Jumio's Applicant Privacy Notice. If you have any questions or comments, please send an email to privacy@jumio.com.

About Trellix: Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful work. Our comprehensive, GenAI-powered platform helps organizations confronted by today’s most advanced threats gain confidence in the protection and resilience of their operations. Along with an extensive partner ecosystem, we accelerate technology innovation through artificial intelligence, automation, and analytics to empower over 53,000 customers with responsibly architected security solutions. We also recognize the importance of closing the 4-million-person cybersecurity talent gap. We aim to create a home for anyone seeking a meaningful future in cybersecurity and look for candidates across industries to join us in soulful work. More at https://www.trellix.com/. Role Overview: We seek a talented QA automation engineer to design testing procedures for our software applications and Web UI. In this role, you will be responsible for analyzing the functionality of applications and designing automated tests to validate their performance. You will also be required to create test cases, design an automation framework, create a long-term automation strategy, automate, identify bugs, install applications, and collaborate with the software design team. The candidate will be expected to work in a fast-paced and changing world of cyber security, adapt to new requirements on a regular basis, and compete and work with the brightest minds in the network and cyber security domain. The candidate should know the complete software development life cycle, various testing methodologies, and intelligent and smart ways to assure product quality. The candidate should have the passion for finding every issue that a customer is expected to find and take pride in the quality of his product. About the Role: Strong scripting skills and expertise in UI automation. Proficiency in Python and Selenium. In-depth knowledge of APIs and their usage. Extensive experience in testing network security products, with hands-on experience in products such as firewalls, threat detection systems, and Intrusion Prevention Systems (IPS). Understanding of network security as a domain. Familiarity with cyber security, threat actors, and the end-to-end threat lifecycle. Knowledge of virtualization and sandboxing concepts. Solid understanding of various testing tools, such as Wireshark, IXIA, and Breaking Point. Ability to quickly learn new technologies and integrate them into the automation infrastructure. About You: 3 to 5 years of experience as a Software QA Automation Engineer. Strong security domain knowledge. Proficient in scripting, programming, and automation techniques. Company Benefits and Perks: We work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees. Retirement Plans Medical, Dental and Vision Coverage Paid Time Off Paid Parental Leave Support for Community Involvement We're serious about our commitment to diversity which is why we prohibit discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status. Apply Now Share This Job Share on Facebook Share on X Share on Linkedin Share on Email

Incident Manager Location: Bengaluru, KA, 560076 As an Incident Manager, you will: Have the ability to decipher technical information on fault tickets and route tickets to L2 wherever applicable within defined KPI measures Be able to record the issues received and classify them as Incidents Undertake an immediate action in order to restore a failed Service as quickly as possible Provide L2/L3 level support to customers in isolating, diagnosing, reproducing and solving technical issues in a timely manner. Understand and manage client expectations to ensure strong client service and satisfaction Communicate with the customer on the status and provide regular progress updates by o Attending Incident resolution calls with clients and internal stakeholders o Representing the team on routine Incident update calls with clients o Managing clients on live calls Work with respective support teams for Incident investigation, diagnosis and resolution. • Determine if an incident needs to be escalated according to priority and severity of issue • Participate in Incident review following major Incidents • Draft and prepare final RCAs for Sev-1s and Sev-2s • Facilitate and support lessons learned reviews and track RCA and remediation items. • Monitor the Incidents and manage workload in their respective queues to ensure that client’s SLAs and internal OLAs are respected • Actively contribute to the Knowledge Base and other organization driven initiatives. • Have a level-headed customer-first approach and be passionate about solving customer issues. Have a strong aptitude for learning new technologies and understanding how to utilize them in a customer facing environment. Able to work independently, responding to customer issues and driving them to resolution with minimal supervision • Prepare incident reports and trackers ( Internal/ External / Ad hoc) • Work on real-time notifications for incident communication to clients We are looking for a self-motivated, client-facing and knowledgeable Incident Managers who embraces challenges supporting a Global Customer Base. Critical Skills Communication Ability to communicate confidently and effectively at all levels- Both verbally and in written, with clients and within org. Logical approach to problem solving Adhere to predefined Incident Management Process Should be able to distinguish between different severities and priorities as per defined definitions and act accordingly Should be able to recognize incidents eligible to be escalated to Engineering and Dev teams Technical Should be able to understand and collect the prerequisites helpful for primary troubleshooting of the issue reported. Mandatory Requirements In depth knowledge of Linux and troubleshooting skills Hands on experience on Telco Call flows (MO & MT) / VoIP and Telecom networking protocol Strong previous experience with various telecom technologies, including knowledge of hosted and SIP technologies - SIP Error Codes/Methods Experience on SMSC, USSD, VAS, SDP (Service Delivery Platform) SDP / RDP knowledge SS7 protocol & concepts Knowledge of Wireshark, SMS and TCPdump Networking Concepts Desired Hands on experience with MySQL or PgSQL, Mongo DB Knowledge of CLOUD based operations.

Position – Cybersecurity Trainer We are seeking a skilled Cybersecurity Trainer with 2–3 years of relevant experience to deliver an industry aligned cybersecurity training program. The trainer will be responsible for conducting practical and theoretical sessions, focusing on system security, ethical hacking, network defense, and emerging cybersecurity threats. Key Responsibilities: • Deliver training for the following curriculum modules: • Fundamentals of Cybersecurity • Network Security and Protocols • Ethical Hacking and Penetration Testing • Cyber Laws and Governance • Real-time Labs: Phishing, Ransomware Simulation, Vulnerability Scanning • SOC Operations and Tools (e.g., Wireshark, Splunk, Burp Suite) • Conduct interactive, hands-on sessions using live lab environments, simulators, or online platforms (TryHackMe, Hack The Box, etc.) Qualifications: - Bachelor’s degree in Information Security, Computer Science, or equivalent field - 2–3 years of experience in Cybersecurity training, IT security, or a related domain with Practical knowledge in Networking security protocols, Penetration testing and vulnerability assessment tools, SOC tools like SIEM. • Operating systems (Linux, Windows Server) and virtual machines and Tools like Kali Linux, Metasploit, Nmap, Wireshark, and Burp Suite. Additional Information: • Location: Tirunelveli Interested candidates should submit their resume to nasar@a2000india.com