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4.0 - 6.0 years
7 - 12 Lacs
Pune
Work from Office
Role Description : As a Senior DataCom (Networking , L2-L3, L4-L7 Protocols) Specialist at Incedo, you will be responsible for designing and implementing networking solutions for clients. You should have a strong understanding of L2-L3 and L4-L7 protocols and be able to work with network tools such as Wireshark, IXIA, Spirent, etc. Roles & Responsibilities: Design and develop networking solutions using DataCom protocols, including Layer 2, Layer 3, and Layer 4-7. Collaborate with stakeholders to gather and analyze requirements and design solutions that meet business needs. Configure and deploy networking solutions, and troubleshoot technical issues as needed. Develop and maintain documentation, including user guides and training materials. Technical Skills : Proficiency in networking protocols such as TCP/IP, DHCP, DNS, BGP, OSPF, etc. Experience in L2-L3 switching and routing technologies Expertise in L4-L7 protocols such as SSL/TLS, HTTP, FTP, etc. Knowledge of network security and firewalls Must have excellent communication skills and be able to communicate complex technical information to non-technical stakeholders in a clear and concise manner. Must understand the company's long-term vision and align with it. Provide leadership, guidance, and support to team members, ensuring the successful completion of tasks, and promoting a positive work environment that fosters collaboration and productivity, taking responsibility of the whole team. Qualifications 4-6 years of work experience in relevant field B.Tech/B.E/M.Tech or MCA degree from a reputed university. Computer science background is preferred
Posted 1 week ago
4.0 - 6.0 years
7 - 11 Lacs
Pune
Work from Office
Role Description : As a Senior Network Security Specialist at Incedo, you will be responsible for managing and maintaining client network security. Your duties will include implementing security protocols, monitoring security logs, conducting vulnerability assessments, collaborating with other teams to manage risk, and providing security recommendations. Roles & Responsibilities: Designing and implementing network security strategies. Identifying and mitigating network security threats and vulnerabilities. Configuring and managing security devices such as firewalls and intrusion detection systems. Conducting security audits and assessments. Collaborating with other IT teams to ensure security policies and procedures are implemented. Providing technical support for security-related issues. Maintaining documentation of security configurations and changes. Technical Skills : Knowledge of network security practices such as access control, intrusion detection, and incident response. Experience in configuring and managing network security devices such as firewalls, VPNs, and IDS/IPS. Familiarity with network security monitoring tools such as Wireshark, Snort, or Bro. Understanding of security frameworks and regulations such as NIST or PCI-DSS. Must have excellent communication skills and be able to communicate complex technical information to non-technical stakeholders in a clear and concise manner. Must understand the company's long-term vision and align with it. Provide leadership, guidance, and support to team members, ensuring the successful completion of tasks, and promoting a positive work environment that fosters collaboration and productivity, taking responsibility of the whole team. Qualifications 4-6 years of work experience in relevant field B.Tech/B.E/M.Tech or MCA degree from a reputed university. Computer science background is preferred
Posted 1 week ago
3.0 - 8.0 years
2 - 5 Lacs
Bengaluru
Work from Office
PositionWLAN Test Engineer Experience 3 to 10 Years Qualification B.E / B. Tech / M.E / M. Tech Essential duties & responsibilities: The role of a WLAN Test Engineer is to work on a wide variety of tasks covering the full spectrum of black box and white box testing. Responsibilities This role will be expected to Execute test plans, manage, and update lab hardware, setups. Contribute to test execution, test automation. In this position will be expected to work with development team to reproduce and debug issues reported by engineering test teams, T&V teams and customers. Be a member of an Agile cross-functional scrum team, participate in Sprint planning, review and retrospective. Create relevant documents following the processes. : Minimum qualifications 2-8 years of 802.11 protocol testing Manual experience. Bachelors degree from an accredited college or university in Computer Science, Computer Engineering or similar. Excellent knowledge of IEEE 802.11 WLAN protocol and standards (802.11a, b, g, n, ac, ax, d, h, I, k,v, r). Desired Skills & : Experience with wireless trace tools required (Omni peek, Wireshark). Experience configuring and managing network infrastructure and WLAN devices like Access Points and Switches required. Experience configuring and testing and troubleshooting networking technologies, WLAN security protocols (802.1x, AES/CCMP, etc.). Excellent problem-solving ability with experience in diagnosing complex system issues including strong debugging skills. Experience in Automation Framework (RFS ) and Scripting Language ( python ) would be good . Exposure to android would be added advantage. Ability to work in a fast-paced environment and be a good team player. Python Excellent communication skills 802.11 protocol testing Job Category Embedded Solutions Job Location IndiaBangalore
Posted 1 week ago
3.0 - 8.0 years
25 - 40 Lacs
Hyderabad, Chennai, Bengaluru
Hybrid
Senior Software Engineer Experience: 3-8 Years Exp Salary: Competitive Preferred Notice Period : Within 60 Days Opportunity Type: Hybrid(Bengaluru) Placement Type: Full-time (*Note: This is a requirement for one of Uplers' Clients) Must have skills: Python/GoLang/XML/MIME, HTTP OR HTTPS OR TCP/IP OR SSL/TLS OR Deep packet inspection OR IPS/IDS Netskope (One of Uplers' Clients) is looking for: About Netskope: Netskope, a global SASE leader, helps organizations apply zero trust principles and AI/ML innovations to protect data and defend against cyber threats. Fast and easy to use, the Netskope platform provides optimized access and real-time security for people, devices, and data anywhere they go. Netskope helps customers reduce risk, accelerate performance, and get unrivaled visibility into any cloud, web, and private application activity. Thousands of customers trust Netskope and its powerful NewEdge network to address evolving threats, new risks, technology shifts, organizational and network changes, and new regulatory requirements. Learn how Netskope helps customers be ready for anything on their SASE journey, visit https://www.netskope.com. Job Description About the role Please note, this team is hiring across all levels and candidates are individually assessed and appropriately leveled based upon their skills and experience. As part of the SaaS/IaaS App research team (App connector team), you will have an opportunity to work on world class CASB solutions that protect thousands of SaaS applications including new generation GenAI apps. In this role you will be a key member of the CASB In-line Team and supporting our in-line CASB and SWG products, both of which have been recognized by Gartner as market leaders in their Magic Quadrant reports: Netskope CASB in Gartner 2024 SSE Magic Quadrant Netskope SWG in Gartner 2024 SSE Magic Quadrant The research team develops the app intelligent content that is loaded in the Netskope App Context Engine to inspect SaaS/IaaS/GenAI apps and web traffic for identifying activities and object extraction to support features like DLP, Threat scan, Encryption & quarantine. Netskope is looking for innovative, passionate and self motivated engineers like you who are willing to make an impact with their technical expertise. Job Responsibilities Involve in the complete development life cycle starting with research on various requirements, understand/define functional specs, convert them into strong signatures with high efficacy/quality & measure the efficacy based on production data. Understand the use cases and work flows of various enterprise SaaS/IaaS services/solutions. Perform Deep Packet Analysis of the SaaS/IaaS/GenAI app traffic and develop App Signatures as per the specification of Netskope App Context Engine. E2E ownership for a set of SaaS/IaaS/GenAI apps from research, content development, testing, monitoring & maintenance. Forward Looking Research: Researchers will have the opportunity to develop leading edge prototypes to solve emerging challenges in the cloud security space. Develop necessary tools, preferably in Python/Go, to assist with research, development & maintenance of app connectors. Work closely with the technical support team to handle customer escalations. Analyze the product gaps that resulted in customer issues and improve the signature resiliency and test strategy. Work closely with the Product management, Testing team and other stakeholders in various phases of signature development to ensure high quality delivery as per requirements. Preferred Qualification B.E /B.Tech /M.Tech degree from a recognised and accredited university/college 3-7 years of work experience. Preferred Technical Skills Strong understanding of HTTP/HTTPS protocols and web content is essential. Proficient in web data formats such as JSON, MIME, XML, and HTML. Solid knowledge of TCP/IP, SSL/TLS protocols, and deep packet inspection. Must have hands-on experience with traffic analysis tools like Wireshark or Fiddler. Programming expertise in Python or Go is required; familiarity with JavaScript is a plus. Preferred familiarity with the core workflows and network traffic patterns of widely used GenAI applications and LLM models. Excellent analytical thinking, debugging abilities, and problem-solving skills. Additional Skills IPS/IDS signature development experience is highly valued. Understanding of security products like SWG, Web proxies, or cloud security solutions is a significant advantage. AWS, Azure, or GCP experience is beneficial. Exposure to big data analytics and machine learning is favorable. Strong verbal and written communication skills How to apply for this opportunity: Easy 3 Step Process: 1. Click On Apply and register or log in to our portal 2.Upload updated Resume & complete the Screening Form 3. Increase your chances of getting shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring and getting hired reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant product and engineering job opportunities and progress in their career. (Note: There are many more opportunities apart from this on the portal.) So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!
Posted 1 week ago
5.0 years
0 Lacs
Gujarat, India
On-site
Responsibilities : Diagnose and resolve issues related to app scripts, APIs, dashboards, search queries, alerting logic, and data ingestion. Troubleshoot and debug application-level issues using logs, scripts, and system diagnostics. Drive automation for repeated tasks and scripts; maintain and improve operational tooling. Work with development and engineering teams to analyze bugs and deploy fixes. Support deployment upgrades, migration, and configuration changes across environments. Act as a technical point of contact for assigned Splunk applications and use cases. Ensure proper documentation of root cause analysis and contribute to the knowledge base. Qualifications : 5+ years’ experience with Splunk application support hybrid environment which includes customer interaction & case management. Required Skills : Strong scripting expertise in Python, Bash, JavaScript, GitHub, FastAPI etc. Experience with relative experience in integration methods like API, HEC, scripted inputs etc. Hands on experience in network data troubleshooting using Wireshark, tcp dump etc. Good knowledge of Splunk integrations systems in On-Prem, SaaS apps, network components and databases etc. Excellent knowledge of SQL, PL/SQL, SQLAlchemy, etc. Self-driven and adaptable with strong documentation and communication skills.
Posted 1 week ago
5.0 years
0 Lacs
Bangalore Urban, Karnataka, India
Remote
About Airties At Airties we are on a mission to empower broadband operators to deliver a better-connected home experience for their subscribers. We have an exciting story to tell, and we want you to help us tell it! Airties offers broadband operators advanced Wi-Fi solutions and services to allow them bring an improved user experience for their subscribers. The Airties portfolio includes Smart Wi-Fi software, a cloud-based experience management platform with its companion app and data engine. Our company also offers expert, bespoke engineering and testing services. Globally, Airties is the most widely deployed provider of Smart Wi-Fi solutions to network service providers and our technologies are driving a better-connected user experience in more than 35 million homes. Introduction Airties is looking for a Field Application Engineer (FAE) in India. An FAE is the primary technical point of contact to Airties customers across APAC and Australia, accommodating different time zones. This is a multi-faceted role that supports product pre-sales, acceptance, launch and post deployment phases, requiring communication internally and externally at all levels, providing fast and high quality response to customers and being the customer advocate to internal teams. What you will do: Provide onsite installations, product trials and deployments, and other professional services to Airties customers. Work with customers in the field cooperating with Airties Sales, Project, Product and Engineering teams Support sales efforts by explaining current products and solutions, sending samples, conducting trials and proof-of-concepts Escalate product customization and localization needs of the customer to Product, Engineering, and Technical Support management After product release, take responsibility for recording, tracking and handling defects and technical feedback from the customer. Conduct first level root-cause analysis, issue replication and answer technical questions real time on site and escalate appropriately Provide timely and effective resolution to support requests based on internal and external service level agreements (SLA) Work closely with Engineering teams to investigate, assign, and resolve defects. Deploy software defect fixes at customer sites. · Document each customer issue/request using Airties ticket management system Provide ongoing, regular updates to customers to keep them apprised of progress toward problem resolution Respond to requests for technical information and assistance in a timely and professional manner Provide regular reports on field services and/or tests performed. · Travel to customer sites to rectify problems when/if necessary Work with the customer's staff to train and develop operations capability on Airties' products Support alpha and beta tests of new Airties products at customer sites Provide feedback to Sales, Product, and Engineering teams to improve Airties products Promote Airties products at customers and establish strong lasting customer relationships What you should ideally bring: Bachelor’s or higher degree in Network Engineering, EE or similar technical field is required 5+ years professional experience of which 2+ years of hands-on field experience in networking in a customer facing role delivering professional services is required Excellent communication, presentation and reporting skills in English is mandatory. This job requires extensive oral communication skills to deal with customer’s teams, and written communication skills to produce reports and technical notes to customers. Demonstration of oral and written English proficiency will be required during application Strong understanding of network protocols/standards: TCP, UDP, IP, Ethernet, Wi-Fi protocols, and IEEE 802.11 standards is mandatory Knowledge of network tools like Wireshark, tcpdump, Iperf, etc. · Shell/Phyton scripting knowledge is a plus General understanding of AWS and similar cloud technologies along with Tableau, Databricks and Grafana Linux and very comfortable with CLI in various environments Expert in remote access tools and applications: Telnet / SSH / SCP / TFTP / Serial Console Experience with broadband, IPTV, and streaming video technologies is big plus Experience with Customer Premise Equipment devices, residential gateways, set top boxes is required. Familiarity with CPE management software solutions is a plus Ability to travel within short notice is required. This position requires international travel up to 50% of work time. Airties has a zero tolerance to discrimination policy. In this regard, during the course of the evaluation of your job application and during all your employment relation, if any, all discriminatory factors such as race, sex, sexual orientation, social gender definitions/roles, color, national or social background, ethnicity, religion, age, disablement, political opinion or any status that is protected under law shall be totally disregarded. *By applying to this job opening, you agree, acknowledge and consent to the transfer of your personal data by Airties to outside of Turkey; in particular to its subsidiaries. *By applying to this job opening, you agree, acknowledge and consent to the transfer of your personal data by Airties to its headquarters established in Turkey.
Posted 1 week ago
8.0 years
1 - 10 Lacs
Bengaluru
On-site
YOUR IMPACT: OpenText enables the digital world as the global leader in Enterprise Information Management, both on premises or in the cloud. We embrace all things digital and are committed to being the Best Place to Work for our Employees in over 140 locations around the world. We obsess over our customers to ensure they are wildly successful in embracing the Digital World. Our customers entrust us with their most important information, we need to be their most trusted partner. What we do, we do well. What we create, we do purposefully to impact the world. If you believe in this and are passionate about enabling the Digital World then let OpenText turn your career vision into reality. Webroot is looking for an experienced Windows development engineer with strong expertise in Windows programming. We are seeking to empower a Windows development engineer with ability to influence the technical direction of our products, building cutting-edge internet security applications used by millions of consumers and businesses around the world. You will use your experience with Windows OS level interfaces, your programming skills in C and C++, and your experience at Windows development to build the future of Webroot’s technology stacks. If you are knowledgeable on the Windows API and you seek an opportunity with a company that is willing to help you add malware/security and machine learning to your repertoire, apply today. WHAT THE ROLE OFFERS: Design and develop in C and C++, the technologies behind our next-generation endpoint client. The scope of your work will be broad and will include development on various layers of the Windows OS ranging from kernel to user-mode. Produce high quality, well-documented code promoting modularity, extensibility and performance Perform code reviews and coaching for peers WHAT YOU NEED TO SUCCEED: Expert knowledge in C and C++ on Windows; Minimum of 8 years in software development on Windows operating system Experience in performant application development Experience in driver development within the Windows operating system Deep experience with Windows development at kernel and user-mode is required Familiarity with Assembly language within the Windows operating system Deep understanding of Windows operating system internals and Windows API is a must Ability to collect and analyze crash dumps Experience with Minifilter driver development Familiarity with the underlying structures of the registry and NTFS/FAT file systems Experience in debugging techniques with any of the WinDbg, OllyDbg, IDA Pro, or Ghidra tools. Familiarity with Wireshark, Fiddler, or other Network Sniffing tools is a plus but not required OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket atAsk HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.
Posted 1 week ago
5.0 years
3 - 7 Lacs
Bengaluru
On-site
Department Cyber Defense Job posted on Jul 21, 2025 Employee Type Permanent Experience range (Years) 5 years - 8 years Role: Responsible for the security monitoring & log analysis of multi-vendor security solutions Continuously assess and recommend the implementation of cutting-edge technologies relevant to cyber defense models to meet our customer's evolving needs. Analyze security alerts to identify potential incidents, such as malware infections, unauthorized access, or data breaches. Formulating and implementing monitoring policies, procedures and standards relating to SecOps and security domains network security, data security, cloud security, zero trust, etc Automated response to security incidents (malware infections, unauthorized access, malicious emails, DDoS attacks, etc, together with evaluating the type, nature and severity of security events (security assurance/security compliance) through the use of a range of security event analysis tools. Threat Hunting - Analyzes security system logs, security tools, and available data sources on a day to day Enhance SOC service capabilities and offerings across key security domains and solution areas Malware reverse engineering including: code or behavior analysis for endpoints and the network Data security controls including malware protection, firewalls, intrusion detection systems, content filtering, Internet proxies, encryption controls, and log management solutions Advanced problem solving skills, ability to develop effective long-term solutions to complex problems Knowledge and implementation of MITRE ATT&CK to map use cases across the initial points of exposure, alert mapping, and incident reporting. Evaluate internal and external environment for threats, changes, related to Information Security and perform the role as Information Security subject matter expert to ensure these are properly addressed and controlled Skills: Intermediate knowledge of security operations, incident analysis, incident handling, and vulnerability management or testing, system patching, log analysis, intrusion detection, Develop and implement custom detection rules and use cases to identify and respond to potential security threats. Ability to investigate compromised systems, analyze malware, and collect intrusion artifacts (e.g., source code, trojans) to determine the scope and origin of an attack. Familiarity with forensic tools like Forensic Toolkit (FTK), Wireshark, or Elastic Stack is critical. Conduct detailed forensic analyses to identify the root cause, scope, and impact of security incidents, including malware analysis and artifact collection. develop and implement incident response plans, playbooks, and procedures to ensure effective threat containment, eradication, and recovery. Document incidents thoroughly and prepare actionable reports for technical and non-technical stakeholders, including management and, if necessary, law enforcement. Collaborate with threat intelligence teams to enhance threat detection capabilities. Solid experience in Incident response and Data protection incidents Analyze cloud platform logs (CloudTrail, Audit Logs, etc.) and Logs to identify patterns and anomalies indicative of security threats or unauthorized access. Develop, implement and maintain detection rules based on cloud platform logs to identify specific activities and events within the cloud environment. Create and optimize alerts and notifications for security incidents identified through log analysis. Perform adversary emulation activities to identify detection gaps in the environment. Knowledge of threat intelligence sources and indicators of compromise (IOCs). Understanding of DevOps and CI/CD pipelines in cloud environments. Collaborate with security teams to refine detection rules based on the latest threat intelligence. Work closely with teams to discover new detection capabilities. Integrate cloud platform log data with SIEM systems for centralized monitoring and correlation with other security events. Familiar with field extractions , regex and having knowledge on SIEM infrastructure issues will be added advantage Document detection rules, processes, and methodologies for cloud platform log analysis.
Posted 1 week ago
5.0 years
0 Lacs
Chennai, Tamil Nadu, India
Remote
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description The UC Engineering Consultant’s primary role will be to provide architectural and infrastructure support to the management and infrastructure team. Since this role is geared towards a technical individual, the candidate should have most/all the required skills and experience in a wide range of technologies and not just Unified Communications. The engineer will be part of our team that owns the design, development, delivery, and experience of Unified Communications System platforms. The position is responsible for the design, selection, implementation, integration, management, user experience and retirement of Collaboration and Communication technology. The position works closely with the IT team and business partners to deliver consistently excellent user experiences and technology experiences for our staff, members, and community. The ideal candidate should possess advanced Unified Communications knowledge. The position requires intermediate experience using Microsoft Office products. Candidate must have good verbal and written communication skills and good customer service skills. The candidate must be able to handle multiple tasks with shifting priorities and possess good analytical skills. The candidate should be a fast learner, self-sufficient, and have a logical thought process to carry out tasks/projects. Responsibilities: Collaborate with vendors, clients, carriers, and internal technical teams on the deployment, optimization, and security of Cisco Unified Communications systems (CUCM, CUC, Jabber, video infrastructure, etc.). Perform regular maintenance and upgrades on infrastructure and endpoints to ensure optimal system performance. Lead the analysis and adoption of new technologies, providing recommendations and driving the implementation of innovations. Provide technical support to the Video Infrastructure team lead to ensure reliable video conferencing and collaboration services. Conduct security reviews and assessments of infrastructure and applications to maintain compliance with industry standards. Research and recommend new software, hardware, tools, and systems to enhance collaboration services and improve user experience. Develop and maintain user guides, technical documentation, project plans, and other system-related materials. Monitor system performance using tools like Zabbix and Wireshark, escalate issues to vendors, and provide metrics/reports on conferencing services. Adhere to the design, programming, and application standards as setup by the company. Including compliance with all firm and departmental policies and procedures. Qualifications 5+ years of hands-on experience in Unified Communications, VoIP, and Collaboration tools, including Cisco products (Call Manager, Meeting Server, Expressway/VCS, TMS, Meeting Manager, Endpoints, WebEx, Jabber). Hands-on experience with Microsoft Server environments (2008, 2012, 2016), Citrix VDI environments, MAC OSX, Windows environments (Windows 10), and MobileIron (MDM). Strong knowledge of Cisco TAC support (raising cases and escalating). Strong experience with monitoring tools such as Zabbix or other relevant platforms. Advanced knowledge of troubleshooting tools (Wireshark, etc.). Knowledge of Networking technologies (Switches, Routers, F5 load balancers, DNS, Firewalls, Proxy Servers, QoS). Experience with VMware architecture. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.
Posted 1 week ago
2.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Cyara is the world’s leading Automated CX Assurance Platform provider, enabling leading brands across the globe to build better customer experiences faster. Through automated testing and monitoring, Cyara accelerates the delivery of flawless customer journeys across digital and voice channels while reducing the risk of customer-facing defects. Every day the most recognizable brands, including Airbnb and NAB trust Cyara to deliver customer smiles at scale. Our promise is Customer Smiles - Delivered at Scale, and as a member of Cyara’s team, you’ll be given the opportunity to bring that mission to fruition alongside our amazing community of fun-loving forward thinkers. Interested to find out more about us? Check out: www.cyara.com Want to know what it’s really like to join Cyara? Check out this link to meet some real Cyarans and read about their individual career journey with us: https://cyara.com/employee-profiles/ Cyara’s Values: At Cyara, our values shape everything we do. We're passionate about Delivering Excellence by putting the customer first, collaborating globally, and always striving to improve. We take smart risks and Innovate Boldly, setting new standards and learning from every experience. Integrity First is our cornerstone—we value humility, authenticity, and respect for diversity, building trust in all we do. We Embrace Curiosity by empowering you to experiment, learn, and grow in a dynamic environment. At Cyara, our values drive us forward, shaping a culture where innovation and excellence thrive. Cyara’s Diversity, Equity, Inclusive and Belonging: At Cyara, we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity, equity, inclusion, and belonging (DEIB). We strive to cultivate an environment where every individual feels valued, respected, and empowered to bring their whole selves to work, contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies, practices, and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities, regardless of legally protected statuses such as sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or medical condition. By celebrating our differences and championing inclusivity, we enrich our organization, make more thoughtful decisions, and drive collective success. We are looking for an experienced technical support engineer to join our Customer Response team where they will perform a wide range of customer care activities for our enterprise customers. The expectation of the Senior Support Engineer is that he/she will possess a high level of technical acumen with domain expertise in the testing/contact center space. They will also be a quick learner and develop expertise in all aspects of the Cyara Platform - deploying this knowledge to help our customers be successful with our product. We are also looking for someone that is able to function effectively in high-pressure situations and handle escalations in a calm, methodical and professional manner. We need someone who will be a trusted technical advisor to the customer, a passionate advocate for the customer, and someone who cares about and is obsessed with the customer experience as we are; a highly organized, detailed oriented and proactive individual that we can entrust with our largest and most strategic customers. We are seeking someone who is an exceptional communicator, and can maintain high levels of engagement with our customers and deliver an elevated level of service to drive customer satisfaction and loyalty. Responsibilities: Make our customers happy: Create great experiences for our customers when they need help. Build trust and strong relationships with customers Managing support cases to enable fast resolution of inbound requests, while delivering quality work, meeting or exceeding our customers’ expectations Contributing and maintaining both internal and customer-facing content in our Knowledge Center to drive knowledge sharing across the team and help our customers self-serve Be a product expert: Learn Cyara products intimately and help customers (and other team members!) do the same Maintaining up-to-date expertise and certifications in Cyara suite of products and related technologies Resolve issues: Investigate issues in the product, partner closely with engineering to fix issues Using our ticket tracking system to work on customers' requests; research, troubleshoot and identify solutions to product, software, network and hardware issues Documenting defects that are escalated to the Engineering team Documenting production impacting incidents Represent the voice of the customer: Represent our customers' needs and struggles to drive our product in a strong direction Managing internal and customer-facing communications in the event of outages or incidents, keeping all parties updated on progress Improve how we operate: Whether it's our tools, systems, or processes, we'll rely on you to help us scale our support Supporting and taking ownership of ad-hoc projects to develop the capabilities of the Customer Response support team The Experience You Have: 2 years previous experience supporting at least one or more types of voice application product such as a VoIP product, IVR product, Genesys, Avaya, Cisco, or Nortel PBXs Knowledge and experience with support of SIP VoIP, H323 VoIP and ISDN signaling systems Knowledge of network fundamentals and protocols Knowledge and understanding Web technologies Understanding of CTI Experience working in support in a software company Experience tracing calls using application logs, Wireshark traces, carrier traces Web API & shell scripting experience Must have good analytical and troubleshooting skills Must have good verbal and written communication skills Nice to have: Database knowledge and experience with MS SQL server 2016 or later with running executing queries and using SQL Management Studio Support experience with Windows Server 2012 and later Windows server administration/implementation Knowledge of Docker Technology Knowledge and experience with VMWare Knowledge and experience working with Elasticsearch, Sumologic, Splunk Experience debugging web pages using common Browser types such as IE, Firefox, Chrome etc Knowledge of JQuery, Javascript, HTML Why you should join us: At Cyara you’ll have the opportunity to work with a group of people who share common goals, are driven by a similar passion, and value the expertise of their peers. Cyara is committed to being an equal opportunity employer, focused on building and maintaining a diverse, inclusive and authentic workplace; and a work environment that is free from discrimination and harassment, based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. At Cyara we appreciate and welcome the fact that our culture is living and growing as we continue to evolve over time. With this opportunity comes the chance to enjoy a flexible work environment, competitive compensation and a work culture that's results-oriented, fast-paced and focused on continuous improvement, whilst maintaining a family first, team oriented, and ever positive atmosphere. Cyara cares for its own - you’ll feel that on your first day - and you'll get the chance to work for a global, growing company, and an all-inclusive team of innovators. Interested? Know someone who might be? Apply online now. Cyara are a Global Circle Back Initiative Employer - we commit to respond to every applicant. Agencies: Thanks but we’ve got this one! Please, no phone calls or emails to any employees of Cyara outside of the Talent Acquisition team. Cyara’s policy is to only accept resumes from Agencies via the Cyara Agency Portal. Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Cyara Talent Acquisition team before submitting any CV's. Any resume submitted outside of this process will be deemed the sole property of Cyara and, in the event, a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid
Posted 1 week ago
5.0 years
0 Lacs
Hyderabad, Telangana, India
Remote
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description The UC Engineering Consultant’s primary role will be to provide architectural and infrastructure support to the management and infrastructure team. Since this role is geared towards a technical individual, the candidate should have most/all the required skills and experience in a wide range of technologies and not just Unified Communications. The engineer will be part of our team that owns the design, development, delivery, and experience of Unified Communications System platforms. The position is responsible for the design, selection, implementation, integration, management, user experience and retirement of Collaboration and Communication technology. The position works closely with the IT team and business partners to deliver consistently excellent user experiences and technology experiences for our staff, members, and community. The ideal candidate should possess advanced Unified Communications knowledge. The position requires intermediate experience using Microsoft Office products. Candidate must have good verbal and written communication skills and good customer service skills. The candidate must be able to handle multiple tasks with shifting priorities and possess good analytical skills. The candidate should be a fast learner, self-sufficient, and have a logical thought process to carry out tasks/projects. Responsibilities: Collaborate with vendors, clients, carriers, and internal technical teams on the deployment, optimization, and security of Cisco Unified Communications systems (CUCM, CUC, Jabber, video infrastructure, etc.). Perform regular maintenance and upgrades on infrastructure and endpoints to ensure optimal system performance. Lead the analysis and adoption of new technologies, providing recommendations and driving the implementation of innovations. Provide technical support to the Video Infrastructure team lead to ensure reliable video conferencing and collaboration services. Conduct security reviews and assessments of infrastructure and applications to maintain compliance with industry standards. Research and recommend new software, hardware, tools, and systems to enhance collaboration services and improve user experience. Develop and maintain user guides, technical documentation, project plans, and other system-related materials. Monitor system performance using tools like Zabbix and Wireshark, escalate issues to vendors, and provide metrics/reports on conferencing services. Adhere to the design, programming, and application standards as setup by the company. Including compliance with all firm and departmental policies and procedures. Qualifications 5+ years of hands-on experience in Unified Communications, VoIP, and Collaboration tools, including Cisco products (Call Manager, Meeting Server, Expressway/VCS, TMS, Meeting Manager, Endpoints, WebEx, Jabber). Hands-on experience with Microsoft Server environments (2008, 2012, 2016), Citrix VDI environments, MAC OSX, Windows environments (Windows 10), and MobileIron (MDM). Strong knowledge of Cisco TAC support (raising cases and escalating). Strong experience with monitoring tools such as Zabbix or other relevant platforms. Advanced knowledge of troubleshooting tools (Wireshark, etc.). Knowledge of Networking technologies (Switches, Routers, F5 load balancers, DNS, Firewalls, Proxy Servers, QoS). Experience with VMware architecture. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.
Posted 1 week ago
4.0 - 8.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
vTest Studio, CAPL, Canoe, VT System Exp: 5-8yrs Job Title Testing Engineer Job Description 4- 8 years of hands-on validation experience as a Test Engineer on Automotive . projects as per ASPICE (SWE.4,SWE.5,SWE.6);SWE6-experience is mandatory. Looking for ECU software testing. Experience in Hardware in Loop (HIL), Manual/Automated Testing, Functional and Regression Testing (Black Box and White Box testing). Good Experience in any HIL Platform validation and mandatory to have CANoe based Test Platform. Involved in Creation, Execution, Review of the Test Cases, analyzing the test result discrepancies and resolving them by debugging. Good knowledge about SDLC Software Development Life Cycle) & Automotive protocols like CAN and UDS. Expertise in Vector tools such as CANalyzer, CANoe, CANape, NeoVI, CANdiva etc. Mandatory Skills Candidate should have extensive Test engineering and Test management knowledge , preferably in the field of propulsion and/or chassis functions and at least 4 years of applied experience in the automotive . Develop and executing Test Cases from Customer requirements Experience in defect life cycle management and Requirement management tools. Experience in developing Test cases and have good Testing concepts Experience in project work using the Atlassian tool chain Good to Have Hands-on Tool usage experience on below Test specification and execution Tools: EXAM, DSpace HIL ETAS tool chain, CANape, CANoe, Wireshark; Canoe, CAPL, Vteststudio, VT System are mandatory to have. Git hub is good to have Knowledge with working in agile teams (SAFE, Scrum) Good to have experience with UDS, Transport protocol Good to have experience on Test bench setup Knowledge of software related process norms - ASPICE Problem-solving skills to develop solutions for specific operational issues Knowledge of CI/CD
Posted 1 week ago
8.0 - 10.0 years
11 - 16 Lacs
Pune
Work from Office
As a Senior Technical Lead - C,C++ Scripting at Incedo, you will be responsible for developing and maintaining C/C++ scripts for various applications. You will work with a team of developers and collaborate with stakeholders to deliver high-quality solutions. Your responsibilities will include designing, developing, and maintaining software applications, as well as troubleshooting and fixing issues. Roles & Responsibilities: Design and develop C/C++ applications for various platforms including Windows, Linux, and Unix Write and maintain clean, efficient, and well-documented code Debug and troubleshoot complex software issues Collaborate with cross-functional teams to develop and implement software features and enhancements Foster a collaborative and supportive work environment, promoting open communication and teamwork. Demonstrate strong leadership skills, with the ability to inspire and motivate team members to perform at their best. Technical Skills Programming Languages: Proficiency in C and C++ for embedded systems. Operating Systems: Experience with real-time operating systems (RTOS) and Linux kernel development. Networking Knowledge: Strong understanding of networking protocols and standards (e.g., TCP/IP, Ethernet, VLAN). Debugging Tools: Familiarity with tools like GDB, Wireshark, and oscilloscopes for debugging and analysis. Version Control: Experience with version control systems such as Git. Nice-to-have skills Qualifications Qualifications 8-10 years of work experience in relevant field B.Tech/B.E/M.Tech or MCA degree from a reputed university. Computer science background is preferred
Posted 1 week ago
12.0 - 17.0 years
11 - 16 Lacs
Gurugram
Work from Office
Lead the architecture, design, and development of firewall features (e.g., packet filtering, DPI, NAT, ACLs, VPN, etc.) in embedded systems. Work closely with product management and other stakeholders to define system requirements and translate them into scalable technical solutions. Guide the team in low-level programming (C/C++), Linux kernel, and real-time OS for network/firewall appliances. Ensure the performance, reliability, and security of firewall modules. Drive code reviews, design reviews, and maintain best practices in secure coding and unit testing. Own the integration with third-party open-source firewall tools (iptables, nftables, netfilter, Suricata, etc.). Provide technical leadership and mentorship to a team of software engineers. Coordinate with QA, DevOps, and security teams for CI/CD, test automation, and vulnerability assessment. Troubleshoot complex issues from the field and contribute to customer escalations when needed. Problem-solving skills, driving resolution/tracking technical issues, risks, and dependencies Great interpersonal and communication skills Good time-management skills Technical Skills 812 years of experience in embedded software development with at least 3 years in a lead role. Strong programming skills in C/C++, scripting (Python/Shell), and experience with Linux OS internals. Expertise in firewall architectures, networking stack (L2-L7), IPSec/VPN, NAT, ACL, and packet classification. Hands-on experience with tools like iptables, netfilter, Wireshark, tcpdump. Experience in bringing up hardware u-boot. Good understanding of TCP/IP, routing protocols (OSPF), DHCP, VLAN, and network security. Familiarity with secure boot, OTA updates, and firmware lifecycle. Experience with Agile development, version control (Git), and Jenkins pipelines. Excellent debugging, problem-solving, and communication skills. Nice-to-have skills Qualifications Qualifications 7-9 years of work experience in relevant field B.Tech/B.E/M.Tech or MCA degree from a reputed university. Computer science background is preferred
Posted 1 week ago
5.0 years
0 Lacs
Kochi, Kerala, India
Remote
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description The UC Engineering Consultant’s primary role will be to provide architectural and infrastructure support to the management and infrastructure team. Since this role is geared towards a technical individual, the candidate should have most/all the required skills and experience in a wide range of technologies and not just Unified Communications. The engineer will be part of our team that owns the design, development, delivery, and experience of Unified Communications System platforms. The position is responsible for the design, selection, implementation, integration, management, user experience and retirement of Collaboration and Communication technology. The position works closely with the IT team and business partners to deliver consistently excellent user experiences and technology experiences for our staff, members, and community. The ideal candidate should possess advanced Unified Communications knowledge. The position requires intermediate experience using Microsoft Office products. Candidate must have good verbal and written communication skills and good customer service skills. The candidate must be able to handle multiple tasks with shifting priorities and possess good analytical skills. The candidate should be a fast learner, self-sufficient, and have a logical thought process to carry out tasks/projects. Responsibilities: Collaborate with vendors, clients, carriers, and internal technical teams on the deployment, optimization, and security of Cisco Unified Communications systems (CUCM, CUC, Jabber, video infrastructure, etc.). Perform regular maintenance and upgrades on infrastructure and endpoints to ensure optimal system performance. Lead the analysis and adoption of new technologies, providing recommendations and driving the implementation of innovations. Provide technical support to the Video Infrastructure team lead to ensure reliable video conferencing and collaboration services. Conduct security reviews and assessments of infrastructure and applications to maintain compliance with industry standards. Research and recommend new software, hardware, tools, and systems to enhance collaboration services and improve user experience. Develop and maintain user guides, technical documentation, project plans, and other system-related materials. Monitor system performance using tools like Zabbix and Wireshark, escalate issues to vendors, and provide metrics/reports on conferencing services. Adhere to the design, programming, and application standards as setup by the company. Including compliance with all firm and departmental policies and procedures. Qualifications 5+ years of hands-on experience in Unified Communications, VoIP, and Collaboration tools, including Cisco products (Call Manager, Meeting Server, Expressway/VCS, TMS, Meeting Manager, Endpoints, WebEx, Jabber). Hands-on experience with Microsoft Server environments (2008, 2012, 2016), Citrix VDI environments, MAC OSX, Windows environments (Windows 10), and MobileIron (MDM). Strong knowledge of Cisco TAC support (raising cases and escalating). Strong experience with monitoring tools such as Zabbix or other relevant platforms. Advanced knowledge of troubleshooting tools (Wireshark, etc.). Knowledge of Networking technologies (Switches, Routers, F5 load balancers, DNS, Firewalls, Proxy Servers, QoS). Experience with VMware architecture. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.
Posted 1 week ago
5.0 years
0 Lacs
Roorkee, Uttarakhand, India
Remote
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description The UC Engineering Consultant’s primary role will be to provide architectural and infrastructure support to the management and infrastructure team. Since this role is geared towards a technical individual, the candidate should have most/all the required skills and experience in a wide range of technologies and not just Unified Communications. The engineer will be part of our team that owns the design, development, delivery, and experience of Unified Communications System platforms. The position is responsible for the design, selection, implementation, integration, management, user experience and retirement of Collaboration and Communication technology. The position works closely with the IT team and business partners to deliver consistently excellent user experiences and technology experiences for our staff, members, and community. The ideal candidate should possess advanced Unified Communications knowledge. The position requires intermediate experience using Microsoft Office products. Candidate must have good verbal and written communication skills and good customer service skills. The candidate must be able to handle multiple tasks with shifting priorities and possess good analytical skills. The candidate should be a fast learner, self-sufficient, and have a logical thought process to carry out tasks/projects. Responsibilities: Collaborate with vendors, clients, carriers, and internal technical teams on the deployment, optimization, and security of Cisco Unified Communications systems (CUCM, CUC, Jabber, video infrastructure, etc.). Perform regular maintenance and upgrades on infrastructure and endpoints to ensure optimal system performance. Lead the analysis and adoption of new technologies, providing recommendations and driving the implementation of innovations. Provide technical support to the Video Infrastructure team lead to ensure reliable video conferencing and collaboration services. Conduct security reviews and assessments of infrastructure and applications to maintain compliance with industry standards. Research and recommend new software, hardware, tools, and systems to enhance collaboration services and improve user experience. Develop and maintain user guides, technical documentation, project plans, and other system-related materials. Monitor system performance using tools like Zabbix and Wireshark, escalate issues to vendors, and provide metrics/reports on conferencing services. Adhere to the design, programming, and application standards as setup by the company. Including compliance with all firm and departmental policies and procedures. Qualifications 5+ years of hands-on experience in Unified Communications, VoIP, and Collaboration tools, including Cisco products (Call Manager, Meeting Server, Expressway/VCS, TMS, Meeting Manager, Endpoints, WebEx, Jabber). Hands-on experience with Microsoft Server environments (2008, 2012, 2016), Citrix VDI environments, MAC OSX, Windows environments (Windows 10), and MobileIron (MDM). Strong knowledge of Cisco TAC support (raising cases and escalating). Strong experience with monitoring tools such as Zabbix or other relevant platforms. Advanced knowledge of troubleshooting tools (Wireshark, etc.). Knowledge of Networking technologies (Switches, Routers, F5 load balancers, DNS, Firewalls, Proxy Servers, QoS). Experience with VMware architecture. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.
Posted 1 week ago
5.0 years
0 Lacs
Mumbai, Maharashtra, India
Remote
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description The UC Engineering Consultant’s primary role will be to provide architectural and infrastructure support to the management and infrastructure team. Since this role is geared towards a technical individual, the candidate should have most/all the required skills and experience in a wide range of technologies and not just Unified Communications. The engineer will be part of our team that owns the design, development, delivery, and experience of Unified Communications System platforms. The position is responsible for the design, selection, implementation, integration, management, user experience and retirement of Collaboration and Communication technology. The position works closely with the IT team and business partners to deliver consistently excellent user experiences and technology experiences for our staff, members, and community. The ideal candidate should possess advanced Unified Communications knowledge. The position requires intermediate experience using Microsoft Office products. Candidate must have good verbal and written communication skills and good customer service skills. The candidate must be able to handle multiple tasks with shifting priorities and possess good analytical skills. The candidate should be a fast learner, self-sufficient, and have a logical thought process to carry out tasks/projects. Responsibilities: Collaborate with vendors, clients, carriers, and internal technical teams on the deployment, optimization, and security of Cisco Unified Communications systems (CUCM, CUC, Jabber, video infrastructure, etc.). Perform regular maintenance and upgrades on infrastructure and endpoints to ensure optimal system performance. Lead the analysis and adoption of new technologies, providing recommendations and driving the implementation of innovations. Provide technical support to the Video Infrastructure team lead to ensure reliable video conferencing and collaboration services. Conduct security reviews and assessments of infrastructure and applications to maintain compliance with industry standards. Research and recommend new software, hardware, tools, and systems to enhance collaboration services and improve user experience. Develop and maintain user guides, technical documentation, project plans, and other system-related materials. Monitor system performance using tools like Zabbix and Wireshark, escalate issues to vendors, and provide metrics/reports on conferencing services. Adhere to the design, programming, and application standards as setup by the company. Including compliance with all firm and departmental policies and procedures. Qualifications 5+ years of hands-on experience in Unified Communications, VoIP, and Collaboration tools, including Cisco products (Call Manager, Meeting Server, Expressway/VCS, TMS, Meeting Manager, Endpoints, WebEx, Jabber). Hands-on experience with Microsoft Server environments (2008, 2012, 2016), Citrix VDI environments, MAC OSX, Windows environments (Windows 10), and MobileIron (MDM). Strong knowledge of Cisco TAC support (raising cases and escalating). Strong experience with monitoring tools such as Zabbix or other relevant platforms. Advanced knowledge of troubleshooting tools (Wireshark, etc.). Knowledge of Networking technologies (Switches, Routers, F5 load balancers, DNS, Firewalls, Proxy Servers, QoS). Experience with VMware architecture. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.
Posted 1 week ago
5.0 years
0 Lacs
Pune, Maharashtra, India
Remote
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description The UC Engineering Consultant’s primary role will be to provide architectural and infrastructure support to the management and infrastructure team. Since this role is geared towards a technical individual, the candidate should have most/all the required skills and experience in a wide range of technologies and not just Unified Communications. The engineer will be part of our team that owns the design, development, delivery, and experience of Unified Communications System platforms. The position is responsible for the design, selection, implementation, integration, management, user experience and retirement of Collaboration and Communication technology. The position works closely with the IT team and business partners to deliver consistently excellent user experiences and technology experiences for our staff, members, and community. The ideal candidate should possess advanced Unified Communications knowledge. The position requires intermediate experience using Microsoft Office products. Candidate must have good verbal and written communication skills and good customer service skills. The candidate must be able to handle multiple tasks with shifting priorities and possess good analytical skills. The candidate should be a fast learner, self-sufficient, and have a logical thought process to carry out tasks/projects. Responsibilities: Collaborate with vendors, clients, carriers, and internal technical teams on the deployment, optimization, and security of Cisco Unified Communications systems (CUCM, CUC, Jabber, video infrastructure, etc.). Perform regular maintenance and upgrades on infrastructure and endpoints to ensure optimal system performance. Lead the analysis and adoption of new technologies, providing recommendations and driving the implementation of innovations. Provide technical support to the Video Infrastructure team lead to ensure reliable video conferencing and collaboration services. Conduct security reviews and assessments of infrastructure and applications to maintain compliance with industry standards. Research and recommend new software, hardware, tools, and systems to enhance collaboration services and improve user experience. Develop and maintain user guides, technical documentation, project plans, and other system-related materials. Monitor system performance using tools like Zabbix and Wireshark, escalate issues to vendors, and provide metrics/reports on conferencing services. Adhere to the design, programming, and application standards as setup by the company. Including compliance with all firm and departmental policies and procedures. Qualifications 5+ years of hands-on experience in Unified Communications, VoIP, and Collaboration tools, including Cisco products (Call Manager, Meeting Server, Expressway/VCS, TMS, Meeting Manager, Endpoints, WebEx, Jabber). Hands-on experience with Microsoft Server environments (2008, 2012, 2016), Citrix VDI environments, MAC OSX, Windows environments (Windows 10), and MobileIron (MDM). Strong knowledge of Cisco TAC support (raising cases and escalating). Strong experience with monitoring tools such as Zabbix or other relevant platforms. Advanced knowledge of troubleshooting tools (Wireshark, etc.). Knowledge of Networking technologies (Switches, Routers, F5 load balancers, DNS, Firewalls, Proxy Servers, QoS). Experience with VMware architecture. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.
Posted 1 week ago
5.0 years
0 Lacs
Gurugram, Haryana, India
Remote
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description The UC Engineering Consultant’s primary role will be to provide architectural and infrastructure support to the management and infrastructure team. Since this role is geared towards a technical individual, the candidate should have most/all the required skills and experience in a wide range of technologies and not just Unified Communications. The engineer will be part of our team that owns the design, development, delivery, and experience of Unified Communications System platforms. The position is responsible for the design, selection, implementation, integration, management, user experience and retirement of Collaboration and Communication technology. The position works closely with the IT team and business partners to deliver consistently excellent user experiences and technology experiences for our staff, members, and community. The ideal candidate should possess advanced Unified Communications knowledge. The position requires intermediate experience using Microsoft Office products. Candidate must have good verbal and written communication skills and good customer service skills. The candidate must be able to handle multiple tasks with shifting priorities and possess good analytical skills. The candidate should be a fast learner, self-sufficient, and have a logical thought process to carry out tasks/projects. Responsibilities: Collaborate with vendors, clients, carriers, and internal technical teams on the deployment, optimization, and security of Cisco Unified Communications systems (CUCM, CUC, Jabber, video infrastructure, etc.). Perform regular maintenance and upgrades on infrastructure and endpoints to ensure optimal system performance. Lead the analysis and adoption of new technologies, providing recommendations and driving the implementation of innovations. Provide technical support to the Video Infrastructure team lead to ensure reliable video conferencing and collaboration services. Conduct security reviews and assessments of infrastructure and applications to maintain compliance with industry standards. Research and recommend new software, hardware, tools, and systems to enhance collaboration services and improve user experience. Develop and maintain user guides, technical documentation, project plans, and other system-related materials. Monitor system performance using tools like Zabbix and Wireshark, escalate issues to vendors, and provide metrics/reports on conferencing services. Adhere to the design, programming, and application standards as setup by the company. Including compliance with all firm and departmental policies and procedures. Qualifications 5+ years of hands-on experience in Unified Communications, VoIP, and Collaboration tools, including Cisco products (Call Manager, Meeting Server, Expressway/VCS, TMS, Meeting Manager, Endpoints, WebEx, Jabber). Hands-on experience with Microsoft Server environments (2008, 2012, 2016), Citrix VDI environments, MAC OSX, Windows environments (Windows 10), and MobileIron (MDM). Strong knowledge of Cisco TAC support (raising cases and escalating). Strong experience with monitoring tools such as Zabbix or other relevant platforms. Advanced knowledge of troubleshooting tools (Wireshark, etc.). Knowledge of Networking technologies (Switches, Routers, F5 load balancers, DNS, Firewalls, Proxy Servers, QoS). Experience with VMware architecture. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.
Posted 1 week ago
3.0 years
0 Lacs
Pune, Maharashtra, India
Remote
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? The Support Engineer role is to deliver technical support to end users about NICE's Product efficiently and effectively in fulfilling business objectives. The Application Support Consultant/T2 is also responsible for the health and well-being of our customers’ hosted solutions How will you make an impact? As L2 , Interfacing with various R&D groups, Customer Support teams, Business Partners and Customers Globally to address CSS Recording and Compliance application related product issues and resolve high-level issues. Maintain quality and on-going internal and external communication throughout your analysis Implement and install CSS products all over the world (first of a kind installs) Provide the highest level of support and minimize R&D escalations. Prioritize daily tasks and manage critical issues and situations. Contribute to the Knowledge Base, document troubleshooting and problem resolution steps and participate in Educating/Mentoring other Advanced Support engineers. Initiate and performing changes on production systems and proactively escalate any issues that cannot be resolved within the established timeframes. Involved with and you are the subject matter expert (SME) for the other support engineers in projects for new releases and service packs of the CSS products Develop training materials to be used by all engineers working with CSS Software, internal and for Business Partners as part of the NPI process. Have you got what it takes? Should have a good Linux/Unix exposure on different flavor of Servers. Should have good DB expertise, Oracle/MSSQL. Working knowledge of administrating UNIX, Linux or Windows servers. Experience of supporting Web based applications In-depth, hands-on knowledge of and experience with enterprise and desktop applications. At least 3-5 years of technical experience within the industry and/or proven customer support experience Globally, preferably within Financial Institutes (Trading environments) Having knowledge of the following (stated as keywords): Tetra systems, Voice Trading Solutions like IPC, Etrali and BT, Avaya, Cisco, Mitel, would be beneficial. Good working knowledge (Certificates are very welcome) of: Windows Operating Systems, TCP/IP, Linux, Wireshark, EMC, MySQL and MS SQL Server Databases, Microsoft Office Experience with Networking and IP/SIP communication analysis Strong Telephony background would be an extra perk to have. Good IT skills in troubleshooting and ownership from begin to end. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 8021 Reporting into: Tech Manager Role Type: Individual Contributor About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Posted 1 week ago
5.0 years
0 Lacs
Noida, Uttar Pradesh, India
Remote
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description The UC Engineering Consultant’s primary role will be to provide architectural and infrastructure support to the management and infrastructure team. Since this role is geared towards a technical individual, the candidate should have most/all the required skills and experience in a wide range of technologies and not just Unified Communications. The engineer will be part of our team that owns the design, development, delivery, and experience of Unified Communications System platforms. The position is responsible for the design, selection, implementation, integration, management, user experience and retirement of Collaboration and Communication technology. The position works closely with the IT team and business partners to deliver consistently excellent user experiences and technology experiences for our staff, members, and community. The ideal candidate should possess advanced Unified Communications knowledge. The position requires intermediate experience using Microsoft Office products. Candidate must have good verbal and written communication skills and good customer service skills. The candidate must be able to handle multiple tasks with shifting priorities and possess good analytical skills. The candidate should be a fast learner, self-sufficient, and have a logical thought process to carry out tasks/projects. Responsibilities: Collaborate with vendors, clients, carriers, and internal technical teams on the deployment, optimization, and security of Cisco Unified Communications systems (CUCM, CUC, Jabber, video infrastructure, etc.). Perform regular maintenance and upgrades on infrastructure and endpoints to ensure optimal system performance. Lead the analysis and adoption of new technologies, providing recommendations and driving the implementation of innovations. Provide technical support to the Video Infrastructure team lead to ensure reliable video conferencing and collaboration services. Conduct security reviews and assessments of infrastructure and applications to maintain compliance with industry standards. Research and recommend new software, hardware, tools, and systems to enhance collaboration services and improve user experience. Develop and maintain user guides, technical documentation, project plans, and other system-related materials. Monitor system performance using tools like Zabbix and Wireshark, escalate issues to vendors, and provide metrics/reports on conferencing services. Adhere to the design, programming, and application standards as setup by the company. Including compliance with all firm and departmental policies and procedures. Qualifications 5+ years of hands-on experience in Unified Communications, VoIP, and Collaboration tools, including Cisco products (Call Manager, Meeting Server, Expressway/VCS, TMS, Meeting Manager, Endpoints, WebEx, Jabber). Hands-on experience with Microsoft Server environments (2008, 2012, 2016), Citrix VDI environments, MAC OSX, Windows environments (Windows 10), and MobileIron (MDM). Strong knowledge of Cisco TAC support (raising cases and escalating). Strong experience with monitoring tools such as Zabbix or other relevant platforms. Advanced knowledge of troubleshooting tools (Wireshark, etc.). Knowledge of Networking technologies (Switches, Routers, F5 load balancers, DNS, Firewalls, Proxy Servers, QoS). Experience with VMware architecture. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.
Posted 1 week ago
5.0 years
0 Lacs
Ahmedabad, Gujarat, India
Remote
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description The UC Engineering Consultant’s primary role will be to provide architectural and infrastructure support to the management and infrastructure team. Since this role is geared towards a technical individual, the candidate should have most/all the required skills and experience in a wide range of technologies and not just Unified Communications. The engineer will be part of our team that owns the design, development, delivery, and experience of Unified Communications System platforms. The position is responsible for the design, selection, implementation, integration, management, user experience and retirement of Collaboration and Communication technology. The position works closely with the IT team and business partners to deliver consistently excellent user experiences and technology experiences for our staff, members, and community. The ideal candidate should possess advanced Unified Communications knowledge. The position requires intermediate experience using Microsoft Office products. Candidate must have good verbal and written communication skills and good customer service skills. The candidate must be able to handle multiple tasks with shifting priorities and possess good analytical skills. The candidate should be a fast learner, self-sufficient, and have a logical thought process to carry out tasks/projects. Responsibilities: Collaborate with vendors, clients, carriers, and internal technical teams on the deployment, optimization, and security of Cisco Unified Communications systems (CUCM, CUC, Jabber, video infrastructure, etc.). Perform regular maintenance and upgrades on infrastructure and endpoints to ensure optimal system performance. Lead the analysis and adoption of new technologies, providing recommendations and driving the implementation of innovations. Provide technical support to the Video Infrastructure team lead to ensure reliable video conferencing and collaboration services. Conduct security reviews and assessments of infrastructure and applications to maintain compliance with industry standards. Research and recommend new software, hardware, tools, and systems to enhance collaboration services and improve user experience. Develop and maintain user guides, technical documentation, project plans, and other system-related materials. Monitor system performance using tools like Zabbix and Wireshark, escalate issues to vendors, and provide metrics/reports on conferencing services. Adhere to the design, programming, and application standards as setup by the company. Including compliance with all firm and departmental policies and procedures. Qualifications 5+ years of hands-on experience in Unified Communications, VoIP, and Collaboration tools, including Cisco products (Call Manager, Meeting Server, Expressway/VCS, TMS, Meeting Manager, Endpoints, WebEx, Jabber). Hands-on experience with Microsoft Server environments (2008, 2012, 2016), Citrix VDI environments, MAC OSX, Windows environments (Windows 10), and MobileIron (MDM). Strong knowledge of Cisco TAC support (raising cases and escalating). Strong experience with monitoring tools such as Zabbix or other relevant platforms. Advanced knowledge of troubleshooting tools (Wireshark, etc.). Knowledge of Networking technologies (Switches, Routers, F5 load balancers, DNS, Firewalls, Proxy Servers, QoS). Experience with VMware architecture. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.
Posted 1 week ago
3.0 - 5.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Our growth plans: We process close to 4% of the country's freight on our software platform. Our goal is to get to 20% of the country's freight by 2028. This gives us a bird’s eye view of the market. We’re already the largest road freight technology platform in the country and we plan to build on this base to drive growth in software, freight marketplace and supply chain financing to get to a 100M USD revenue by 2028. About the Role: Cyber Security Engineer plays a pivotal role in safeguarding Freight Tiger’s Application & Cloud infrastructure assets and information. Key responsibilities: Lead the efforts towards development and implementation of cyber security architecture for Freight Tiger’s application and cloud infrastructure. Conduct regular vulnerability assessments to identify and mitigate potential security risks in applications and perform penetration testing to simulate cyber-attacks and identify weaknesses in the cloud infrastructure. Work and coordinate with engineering teams to fix security vulnerabilities & bugs and integrate security measures into the development lifecycle to ensure security is considered in all stages of software and system development. Lead incident response plans to address security incidents and investigate security breaches and provide detailed reports on root causes and recommended actions. Conduct cybersecurity best practices and awareness training campaigns across the organization. Plan and implement solutions to monitor network traffic and end user computing devices for unusual activities and potential security threats. Participate in regular security audits to assess compliance with security standards. Preferred qualifications: Graduation or higher, preferably in CS or relevant stream. CEH or similar industry certification. 3 - 5 years of relevant experience conducting security and vulnerability assessment of Applications and cloud infrastructure. Product Expertise: Strong experience with leading security assessment tools like Burp Suite, Metasploit, Wireshark, Snort and Nmap etc. Hands-on exposure of working with AWS environment including the security services like IAM, Guard Duty, CloudTrail, WAF, Shield etc. Exposure of participation in the audit process, preferably for PCI-DSS, ISO 2701, SOC II etc. Strong attention to detail with an analytical mind and outstanding problem-solving skills. Great awareness of cybersecurity trends and hacking techniques.
Posted 1 week ago
3.0 - 5.0 years
5 - 9 Lacs
Pune
Work from Office
Role Description As a Software Engineer - Network Security at Incedo, you will be responsible for managing and maintaining client network security. Your duties will include implementing security protocols, monitoring security logs, conducting vulnerability assessments, collaborating with other teams to manage risk, and providing security recommendations. Roles & Responsibilities: Designing and implementing network security strategies. Identifying and mitigating network security threats and vulnerabilities. Configuring and managing security devices such as firewalls and intrusion detection systems. Conducting security audits and assessments. Collaborating with other IT teams to ensure security policies and procedures are implemented. Providing technical support for security-related issues. Maintaining documentation of security configurations and changes. Technical Skills Skills Requirements: Knowledge of network security practices such as access control, intrusion detection, and incident response. Experience in configuring and managing network security devices such as firewalls, VPNs, and IDS/IPS. Familiarity with network security monitoring tools such as Wireshark, Snort, or Bro. Understanding of security frameworks and regulations such as NIST or PCI-DSS. Must have excellent communication skills and be able to communicate complex technical information to non-technical stakeholders in a clear and concise manner. Must understand the company's long-term vision and align with it. Nice-to-have skills Qualifications 3-5 years of work experience in relevant field B.Tech/B.E/M.Tech or MCA degree from a reputed university. Computer science background is preferred
Posted 1 week ago
4.0 - 6.0 years
7 - 12 Lacs
Gurugram
Work from Office
Role Description: As a Senior DataCom (Networking , L2-L3, L4-L7 Protocols) Specialist at Incedo, you will be responsible for designing and implementing networking solutions for clients. You should have a strong understanding of L2-L3 and L4-L7 protocols and be able to work with network tools such as Wireshark, IXIA, Spirent, etc. Roles & Responsibilities: Design and develop networking solutions using DataCom protocols, including Layer 2, Layer 3, and Layer 4-7. Collaborate with stakeholders to gather and analyze requirements and design solutions that meet business needs. Configure and deploy networking solutions, and troubleshoot technical issues as needed. Develop and maintain documentation, including user guides and training materials. Technical Skills DataCom (Networking, L2-L3 Protocols) Very good understanding of embedded product SW Architecture and Design life cycle Strong in C programming, Linux internals, IPC, Shell / Bash Scripting Very good programming and data structures skills Understanding of Linux based board bring-up, driver development, Linux kernel Good to have knowledge of Dockers and virtualization Understanding of PKI infrastructure and secure code development (SSL, secure boot) Experience on networking protocols: DHCP, VLAN, NAT, NTP, ACL, IPSEC, OpenVPN Management Interfaces such as SNMP, Web, Rest Based Interfaces etc. Hands on experience on Embedded and Networking Products Router, Switches, Gateways. Expertise in code engineering tool like static automated unit testing, code analysis, code coverage and automated build and deployment using DevOps. Nice-to-have skills Qualifications 4-6 years of work experience in relevant field B.Tech/B.E/M.Tech or MCA degree from a reputed university. Computer science background is preferred
Posted 1 week ago
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