Network Engineer Black And White Business Solutions

2.0 - 7.0 years

3 - 15 Lacs

jaipur, rajasthan, india

On-site

Job Summary: We are seeking a detail-oriented and proactive NOC Engineer to join our team. The ideal candidate will possess a strong understanding of network protocols, hands-on troubleshooting experience, and the ability to work effectively in a high-pressure, fast-paced environment. This role requires 24/7 network monitoring and the ability to respond to issues swiftly and accurately. Roles and Responsibilities: Monitor platform and network traffic round-the-clock Respond to network outage alerts and perform initial troubleshooting Collaborate with cross-functional teams to resolve platform-related issues Track, update, and document issues clearly and accurately Utilize Jira for ticketing ...

Posted 1 week ago

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Manager End User Services Merck KGaA

10.0 - 14.0 years

0 Lacs

karnataka

On-site

As an End User Services Manager at our company, you will lead a team of IT professionals to provide high-quality support and services to end-users. With over 10 years of experience in end-user support and services management, you will be responsible for driving process improvements and ensuring compliance with ITIL best practices and industry standards. Your role will involve managing incident and service request management processes, collaborating with other IT teams, and analyzing end-user services metrics and performance. You will develop and implement end-user support strategies, manage budgets and resource plans, and communicate ongoing strategies with various business functions. Key Re...

Posted 3 months ago

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