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2.0 - 7.0 years
4 - 9 Lacs
Bengaluru
Work from Office
Education Qualification : Any Graduate (Engineering / Science) Skills : Primary -> Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications | 3 - Experienced Tertiary -> Behavioral | Aptitude | Communication | 2 - Knowledgeable Tertiary -> Behavioral | Aptitude | Information Processing | 2 - Knowledgeable 1. Handle incoming calls, emails, and chat from the users. Some account may require working on rotational shift 2. Ability to comprehend end users from international locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Contributing to Knowledge Base with new articles 6. Taking a remote of an end users machine if required while troubleshooting 7. Routing requests to the appropriate support groups\ third party suppliers when tickets are not resolved during initial support 8. Monitoring the status and documenting the progress towards resolution of all open tickets 9. Keeping affected users informed about the progress. 10. Escalating the process if necessary 11. Resolution confirmation and closure of tickets within the SLA 12. Attend trainings and complete certifications for set competencies Technical Skills 1. Ability to differentiate between different type of IT assets 2. Basic troubleshooting on different versions of Windows OS. E.g., Windows XP. Windows 7, Windows 10 and Windows 11 3. Understanding of desktop applications and how do they work, installation and uninstallation 4. Ability to support users in business applications based on SOP s 5. Troubleshooting Desktop/Application remotely 6. Ability to carry out Disk management, Disk Encryption, Wireless configuration 7. Ability to check utilization and availability, ability to perform start up and shut down services by following SOP 8. Ability to Install and configure email client, troubleshoot connectivity issues 9. Ability to troubleshoot calls for printers and copiers locally and remotely Desired Skills: - Understanding of domain setup and ability to add / remove computers to domain (For MSP and Enterprise)
Posted 6 days ago
2.0 - 7.0 years
4 - 9 Lacs
Bengaluru
Work from Office
Education Qualification : Any Graduate (Engineering / Science) Skills : Primary -> Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications | 4 - Advanced Tertiary -> Domain | IT in Banking | Customer Support | 3 - Experienced Tertiary -> Behavioral | Aptitude | Communication | 2 - Knowledgeable Tertiary -> Behavioral | Aptitude | Information Processing | 3 - Experienced 1. Handle incoming calls, emails, and chat from the users. Some account may require working on rotational shift 2. Ability to comprehend end users from international locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Contributing to Knowledge Base with new articles 6. Taking a remote of an end users machine if required while troubleshooting 7. Routing requests to the appropriate support groups\ third party suppliers when tickets are not resolved during initial support 8. Monitoring the status and documenting the progress towards resolution of all open tickets 9. Keeping affected users informed about the progress. 10. Escalating the process if necessary 11. Resolution confirmation and closure of tickets within the SLA 12. Attend trainings and complete certifications for set competencies Technical Skills 1. Ability to differentiate between different type of IT assets 2. Basic troubleshooting on different versions of Windows OS. E.g., Windows XP. Windows 7, Windows 10 and Windows 11 3. Understanding of desktop applications and how do they work, installation and uninstallation 4. Ability to support users in business applications based on SOP s 5. Troubleshooting Desktop/Application remotely 6. Ability to carry out Disk management, Disk Encryption, Wireless configuration 7. Ability to check utilization and availability, ability to perform start up and shut down services by following SOP 8. Ability to Install and configure email client, troubleshoot connectivity issues 9. Ability to troubleshoot calls for printers and copiers locally and remotely Desired Skills: - Understanding of domain setup and ability to add / remove computers to domain (For MSP and Enterprise)
Posted 6 days ago
5.0 - 10.0 years
12 - 13 Lacs
Pune
Work from Office
Education Qualification : Engineer - B.E / B.Tech / MCA Skills : Secondary -> Technology | Meraki WLAN Expert - Level 3 Support | 3 - Experienced Primary -> Technology | Cisco R and S Network Design SME - Level 4 Support | 4 - Advanced Primary -> Technology | Cisco WLAN Design SME - Level 4 Support | 4 - Advanced Certification : Technology | Expert Level Certification - ACMX / CCIE Wireless Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. 2. Restoration and Resolution: Identify the network issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome. 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 Network SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party network vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer (Shift Handover Report) - Followthrough andexecute the various Escalation Matrix (Vendor, Internal and Customer defined) - Maintain inventory of Network equipments and links - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process 5. Value Proposition: Understand the existing environment and propose any opportunity of improvement. Look at nagging issues in the environment and come out with Get Around solutions by working with vendors and industry experts.
Posted 6 days ago
8.0 - 13.0 years
10 - 15 Lacs
Bengaluru
Work from Office
Cisco Meraki, a division of Cisco Networking, is a cloud-managed IT company and leader in cloud-controlled Wi-Fi, routing, and security. Our intuitive platform enables organizations of all sizes to deliver customer and employee experiences at scale. To provide best-in-class technologies to our customers, we ve created an outstanding company culture for our employees. One where a diverse set of backgrounds, perspectives, and experiences craft our work and fuel our evolution. One that is collaborative, flexible, and inclusive and provides employees with the autonomy to develop technology that s accessible and secure for everyone. Meraki Software Engineers breathe life into our cloud-managed network-attached devices, which include switches, routers, wireless access, and security cameras. We use real-time telemetry from thousands of deployed networks spanning the globe to continuously improve the performance and stability of our products. We are passionate about building real products that our customers love. We are looking for a passionate and experienced System QA Engineer to join our Cisco Meraki team, passionate about testing our enterprise switching products. In this role, you will be responsible for validating the quality and adaptability of our switching platforms through comprehensive system-level testing. Your work will directly impact the stability, scalability, and performance of our networking solutions deployed in real-world customer environments. You are an ideal candidate if you have: 8+ years of experience in software or system quality assurance, with a strong focus on system-level testing of enterprise switches. Hands-on experience crafting and driving solution tests, scale/stress tests, and performance tests that simulate realistic deployment and traffic conditions. Deep understanding and strong knowledge of standard Layer 2 and Layer 3 networking protocols, including but not limited to STP, RSTP, MSTP, VLAN, Link Aggregation (LAG), OSPF, BGP, VRRP, DHCP, and multicast, ipv4, ipv6, security features and other related technologies.. Attention to detail, proven ability to build and maintain high-quality test plans that ensure end-to-end system validation and uncover edge cases early. Strong experience in debugging sophisticated system-level issues, analyzing test results, and collaborating closely with development and product teams. Familiarity with Cisco Meraki or other enterprise-class switches, and confidence working in Cloud-based configuration environments. Cisco Confidential Proficiency in working with Linux systems and using command-line tools for test execution and log analysis. Strong proficiency in configuring and using traffic generators such as IXIA for performance, scale, RFC testing is required. A strong team player mindset, with a can-do attitude and a willingness to take ownership and jump in wherever needed. Excellent written and verbal communication skills. A Bachelor s or Master s degree in Computer Science, Electrical Engineering, or a related technical field, or equivalent hands-on experience. Bonus points for: Scripting or automation experience using Python or Ruby for test setup, Orchestration, or data analysis. Familiarity with CI/CD pipelines or automated test frameworks. Familiarity with SIFOs and PoE related testing experience Experience with Cisco IOS, Catalyst Switch .At Cisco Meraki, we re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidates hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
Posted 6 days ago
5.0 - 10.0 years
20 - 25 Lacs
Bengaluru
Work from Office
Cisco Identity Services Engine (ISE) is an identity-based access control policy platform that enables enterprises to enforce compliance, improve infrastructure security and streamline their service operations in any environment wired, wireless or VPN. Its outstanding architecture allows enterprises to capture real time contextual information from network, users, and devices to make proactive governance decisions by tying identity back into various network elements including access switches, wireless controllers, VPN gateways, and data center switches. The identity services engine team is a group of high energy, customer focused engineers who bring varied perspectives and experiences to bear on the toughest engineering challenges. The candidate will play a key role for the ISE product development and maintenance which requires extensive collaboration with multiple cross functional cross geographical agile scrum teams: Develop, Enhance ISE platform features, platform built on Cisco UCS hardware and Linux software. Debug, troubleshoot and resolve ISE platform related customer issues Hands on experience in developing cloud applications using Java & Spring Boot or NodeJS, REST API based applications and Microservices Architecture Strong programming skills in Java Familiarity with cloud offerings like Amazon AWS, Microsoft azure, Google Cloud services Strong scripting skills in python Exposure to SQL/database 5+ years of full stack development experience Strong programming skills in Java Strong scripting skills in python Exposure to SQL/database Full Stack Exposure Debug distributed cloud components at infrastructure, service and application levels. Experience in API programming, Scripting Build systems which are scalable, reliable, and highly available Experience with Agile/scrum development model Good understanding of Networking, security concepts (SSL, AAA, RADIUS, Wireless.) Strong problem-solving skills and debugging the failures to root cause Ability to work well with internal/external stakeholders Exposure to micro services, distributed deployment, go lang and helm charts Development in any of cloud technologies like AWS/Azure/GCP Security demonstrated ability is an advantage #WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all. Our passion is connection we celebrate our employees diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best. We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer 80 hours each year allows us to give back to causes we are passionate about, and nearly 86% do! Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us! Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidates hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
Posted 6 days ago
4.0 - 9.0 years
5 - 8 Lacs
Bengaluru
Work from Office
The Opportunity Were looking for the Wavemakers of tomorrow. What Youll do: EM and IR analysis for a given Power Delivery Network and Standard Cell design. Conduct detailed analysis of the PDN at Chip Top and block level to identify and mitigate potential IR (Voltage) drop issues for Static IR and Dynamic IR. Usage of industry-standard tools and methodologies to perform and analyse power and EM. Work closely with different stakeholders and make necessary convergence for design and power convergence. Provide recommendations for layout and design changes to enhance power distribution and minimize IR drop. Evaluate the risk of electromigration in the Signal & PDN (power distribution network) and provide necessary recommendations. Tool Development and Automation: Develop and implement scripts to streamline the IR drop analysis process Responsibilities include looking the IR reports and EM reports and make necessary recommendations to the PnR teams to converge and meet the goals of the design. Role will involve collaboration with Verification teams and get the right vectors for different types of analysis including functional, DFT and other scenarios for which power numbers are needed What Youll Need: 4+ years of experience with a Bachelors/ masters degree in the field of Electrical, Electronics, or computer engineering We are looking for engineer who is well-versed with power analysis (Static & Dynamic) Tools - RedhawkSC, Voltus Is must Good knowledge of PDN (power distribution networks). Good understanding of ASIC design and PnR flow is a must Good understanding of LEF and DEF based data exchanges is must Knowledge, experience in working with lower nodes of 7nm and below CPM model generation experience is a Plus We have a flexible work environment to support and help employees thrive in personal and professional capacities" As part of our commitment to the well-being and satisfaction of our employees, we have designed a comprehensive benefits package that includes: Competitive Compensation Package Restricted Stock Units (RSUs) Provisions to pursue advanced education from Premium Institute, eLearning content providers Medical Insurance and a cohort of Wellness Benefits Educational Assistance Advance Loan Assistance Office lunch & Snacks Facility Equal Employment Opportunity Statement Alphawave Semi is an equal opportunity employer, welcoming all applicants regardless of age, gender, race, disability, or other protected characteristics. We value diversity and provide accommodations during the recruitment process.
Posted 6 days ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
You will be responsible for designing, implementing, and managing network security solutions using Cisco Pix. Your role will involve configuring and optimizing routing protocols to improve network performance. Collaboration with cross-functional teams will be essential for troubleshooting and resolving network issues. Monitoring network performance and implementing necessary improvements will be a key part of your responsibilities. It is crucial to stay updated with the latest networking technologies and best practices. Your skills should include hands-on experience with Cisco Pix for network security, a strong understanding and configuration skills in routing protocols, familiarity with firewall technologies and configurations, knowledge of wireless networking setups and optimization, and the ability to troubleshoot and enhance network performance. Being aware of current trends and best practices in network infrastructure is also important. To qualify for this role, you should hold a Bachelor's degree in Computer Science, Information Technology, or a related field.,
Posted 1 week ago
5.0 - 10.0 years
0 Lacs
kolkata, west bengal
On-site
You will be based in Kolkata and should have 5-10 years of experience in the relevant field. The job requires experience which is not available at the moment. Additionally, good-to-have experience is also not specified. Your responsibilities for this role are not provided in the job description.,
Posted 1 week ago
5.0 - 10.0 years
15 - 20 Lacs
Bengaluru
Work from Office
Role: Network L2 support Exp: 5+yrs Salary: upto 20LPA Imm joiners must have: network L2 , New Generation firewall (Palo alto/Fortigate/Checkpoint/FTD) Rotational shift Virtual mode Location: Bangalore Regards Sowmiya 8870213772,9600445623
Posted 1 week ago
5.0 - 10.0 years
10 - 15 Lacs
Bengaluru
Work from Office
About Client Hiring for One of the top most MNC!! Job Description Job Title : Network L2 Qualification : ANY GRADUATE Relevant Experience : 5 to 10 Years MAIN SKILL Good Communication, New Generation firewall (Palo alto/Fortigate/Checkpoint/FTD) Basic operational knowledge in Wireless Knowledge in F5 and SDWAN Good understanding and operational knowledge in Switches (preferably Nexus) Location : BANGALORE CTC Range : 10 LPA TO 15LPA Notice period : immediate joiners /Currently serving Shift Timing : N/A Mode of Interview : VIRTUAL Mode of Work : HYBRID Vardhani IT Staffing Analyst Black and White Business solutions PVT Ltd Bangalore, Karnataka, INDIA. 8686127477 I vardhani@blackwhite.in I www.blackwhite.in
Posted 1 week ago
5.0 - 10.0 years
7 - 12 Lacs
Hyderabad
Work from Office
Silicon Labs (NASDAQ: SLAB) is the leading innovator in low-power wireless connectivity, building embedded technology that connects devices and improves lives. Merging cutting-edge technology into the world s most highly integrated SoCs, Silicon Labs provides device makers the solutions, support, and ecosystems needed to create advanced edge connectivity applications. Headquartered in Austin, Texas, Silicon Labs has operations in over 16 countries and is the trusted partner for innovative solutions in the smart home, industrial IoT, and smart cities markets. Learn more at www.silabs.com . The Role As a Product Security Incident Engineer, you will play a pivotal role in safeguarding Silicon Labs connected device ecosystem. You will be responsible for identifying, triaging, and supporting resolution of product-related security incidents. Your contributions will shape the trust our customers place in our products and the resilience of our platforms. You ll collaborate across engineering, applications, and security teams to ensure vulnerabilities are swiftly understood, validated, and addressed in accordance with industry standards and regulatory expectations. Your work directly supports our Product Security Incident Response Team (PSIRT) mission: protecting our products and customers through timely and transparent action. Meet the Team Join Silicon Labs Product Security Incident Response Team (PSIRT) a dynamic group of engineers and security professionals focused on product resilience. We work collaboratively across Security Engineering, Applications, and Product Development to address vulnerabilities and strengthen security. The team values curiosity, accountability, and continuous learning, with regular knowledge-sharing sessions and opportunities to grow your skills while making a meaningful impact Responsibilities Independently manage the triage and validation process of reported product security incidents. Investigate, assess, and coordinate incoming security incident reports, ensuring appropriate engineering team engagement. Generate and manage PSIRT JIRA tickets for validated vulnerabilities. Assign CVSS ratings and ensure risk is appropriately documented and communicated. Collaborate closely with Applications Engineering to prioritize vulnerabilities and support customer-facing disclosures. Draft and submit vulnerability details for CVEs to MITRE/ENISA as required by global security guidelines. Maintain a comprehensive log of Silicon Labs CVEs and coordinate internal/external disclosures. Monitor relevant external CVE sources (e.g., MITRE, NIST, ENISA) for issues potentially impacting Silicon Labs portfolio. Recommend corrective actions and drive process improvements in collaboration with Security Engineering. Support fix validation through lab-based or theoretical analysis with engineering teams. Escalate critical issues and support performance tracking using key PSIRT metrics. Document root causes using established cause codes and close out incident tickets appropriately. Contribute to security documentation updates and support training initiatives driven by PSIRT findings. Advocate for secure design and risk awareness across all product lines. Demonstrate ownership, flexibility, and a team-oriented mindset in a fast-paced environment. Required Qualifications & Skills Bachelor s degree in Computer Engineering, Systems Engineering, Electrical Engineering, or a related field. 5+ years of experience in security incident investigation and vulnerability management across hardware/software systems. Demonstrated experience working in or with a PSIRT, or similar security incident response teams. Strong debugging skills and comfort with tools for both hardware and software troubleshooting. Proficiency in programming or scripting (e.g., Python, Bash, or C/C++) for triage and automation tasks. Familiarity with various wireless protocols (e.g. Wi-Fi, Z-Wave, Zigbee, Bluetooth, etc.) Knowledge of incident response frameworks such as NIST SP 800-61, FIRST, or related methodologies. Excellent communication skills, with the ability to prepare technical summaries, reports, and presentations for varied audiences. A passion for learning, improving processes, and building secure, reliable technologies. Benefits & Perks: Not only will you be joining a highly skilled and tight-knit team where every engineer makes a significant impact on the product; we also strive for good work/life balance and to make our environment welcoming and fun. Equity Rewards (RSUs) Employee Stock Purchase Plan (ESPP) Insurance plans with Outpatient cover National Pension Scheme (NPS) Flexible work policy Childcare support Silicon Labs is an equal opportunity employer and values the diversity of our employees. Employment decisions are made on the basis of qualifications and job-related criteria without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, or any other characteristic protected by applicable law.
Posted 1 week ago
8.0 - 10.0 years
25 - 30 Lacs
Bengaluru
Work from Office
You can find your pathway to success here at AAI. If you think you have what it takes, look at our job openings and apply to become a valued part of our team! SAVING LIVES WITH INNOVATIVE SENSING SOLUTIONS Apollo America Inc. (AAI) specializes in the design and manufacture of cutting-edge devices and systems that detect smoke and carbon monoxide. Our focus is on alerting first responders and ensuring the safety of individuals in both residential and commercial buildings. Renowned globally for innovation, quality, and reliability, AAI delivers integrated life safety solutions. Our offerings include fire systems, HVAC solutions, intelligent devices, and wireless applications, serving customers across the United States and North America. At AAI, we take pride in our commitment to saving lives through innovative sensing solutions. As the System Design Senior Engineer for our Residential and Commercial business unit, you will be responsible for providing expertise in designing electrical products. Working in collaboration with the Electronics, Firmware, and Mechanical Leads, your role will focus on developing the overall system perspective. Your primary objective will be to ensure the seamless functioning of the entire system by integrating various components and subsystems. A crucial aspect of your role will be to closely collaborate with customers and project managers to understand customer needs and validate project timelines and expectations. By actively engaging with stakeholders, you will contribute to the successful delivery of customer-focused solutions. Responsibilities include (but not limited to): Utilize expertise in designing electrical products encompassing circuit, schematic, and PCB board development. Manage microcontroller firmware, including writing firmware for prototypes and conducting thorough testing. Develop system, communication, and protocol specifications, while ensuring compliance with regulatory standards. Perform system debugging, analyze and resolve issues, and implement necessary changes. Maintain comprehensive product documentation and provide sustaining support and design maintenance. Collaborate closely with functional team, including electrical, mechanical, and software engineers, as well as product and program managers. Critical Success Factors: Proficient in the ECAD tools: ORCAD Working knowledge of Electronics Circuit Design and Simulation (Analog/Digital/Mixed Signal), Schematics Capture, Library development, PCB design and manufacturing process, BOM and Gerber data generation and verification. Working knowledge of Firmware development understanding C/ASM +, machine codes and embedded system architecture and constraints. Able to write test firmware and evaluate/validate circuit boards. Strong use of test equipment multimeter, oscilloscope, logic analyzer, power supply, spectrum analyzer, and power analyzer. Ability to perform root cause analysis, write reports and rework SMT circuit boards. Working Knowledge of RF/Antenna design and simulation is desirable. Experience: 8 to 10 years of system design engineering experience. Electrical, Mechanical, Firmware/Software Engineering expertise Experience in PCB design (Cadence OrCAD Preferred), Low power circuit design, Microcontrollers and Communication protocols, I2C, SPI, UART, RF. Competencies : Excellent problem-solving skills and attention to detail Effective communication skills, both written and verbal Team Player Results Oriented Collaboration Problem solving Attention to detail Location: This position is in Bengaluru, India reporting to the Deputy Engineering Manager at Halma India Hub. Your Future at AAI is Calling! Not the right fit? Let us know youre interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
Posted 1 week ago
3.0 - 8.0 years
5 - 10 Lacs
Hyderabad
Work from Office
Silicon Labs (NASDAQ: SLAB) is the leading innovator in low-power wireless connectivity, building embedded technology that connects devices and improves lives. Merging cutting-edge technology into the world s most highly integrated SoCs, Silicon Labs provides device makers the solutions, support, and ecosystems needed to create advanced edge connectivity applications. Headquartered in Austin, Texas, Silicon Labs has operations in over 16 countries and is the trusted partner for innovative solutions in the smart home, industrial IoT, and smart cities markets. Learn more at www.silabs.com . The Role As a Product Security Incident Response Analyst (PSIRA) at Silicon Labs, you ll be at the forefront of identifying, coordinating, and supporting responses to product-related security incidents. This role is ideal for someone who thrives in fast-paced environments, enjoys cross-functional collaboration, and is passionate about improving the security posture of embedded and connected devices. You ll be a key liaison across engineering, business units, and security stakeholders, ensuring that vulnerabilities are triaged, documented, and resolved with precision and transparency. Meet the Team You ll be part of Silicon Labs Product Security Incident Response Team (PSIRT) a dedicated, collaborative group of professionals working to protect the integrity of our products and the trust of our customers. Our team partners with engineering, business units, and security experts across the company to address and resolve security issues. We foster a culture of learning, mutual support, and continuous improvement, with regular simulation exercises, cross-team knowledge sharing, and opportunities to explore new areas of security operations. Responsibilities : Incident Coordination & Triage S upport Manage ticket assignment for confirmed vulnerabilities from multiple sources including Internal and external vulnerability reports Relevant 3rd-party disclosures impacting Silicon Labs products Schedule and facilitate PSIRT triage meetings with cross-functional teams (BU, R&D, Security App Engineering). Update tickets with priority ratings, contact details, and action items; follow through to closure. Simulation Exercises & Documentation Plan and coordinate security simulation exercises in collaboration with the Security Incident Response Engineer. Maintain and update PSIRT-related documentation, including process guides (CRISIS006, PS1014), simulation plans, and lessons learned. Track and implement updates on the PSIRT Confluence space and contribute to change control processes. Risk & Vulnerability Tracking Track risks tied to new vulnerabilities and their relation to Threat Analysis and Risk Assessments (TARAs). Support post-incident analysis by mapping vulnerabilities to missed opportunities in design or controls. Collaborate with Pen Testers to prioritize assessments based on protocol or stack exposure. Escalation & Compliance Monitoring Monitor and support escalations tied to: Security advisory or fix deadlines Security-rated bugs and SLO breaches CVE submissions relevant to our products or tech stack Persistent issues within teams based on SSMF (Secure Software Maturity Framework) performance Operational & Admin Support Organize and run quarterly extended PSIRT syncs; track PSIRT project requests. Maintain PSIRT JIRA tickets and fields, ensuring up-to-date records for tracking and reporting. Assist in KPI/SLO tracking and reporting to leadership every quarter. Present on the tracked metrics/KPIs as needed Team Support & Collaboration Provide actionable feedback on documentation and process improvements. Engage with cross-functional stakeholders with empathy, clarity, and technical insight. Continuously stay current with industry security trends, frameworks, and regulatory expectations. Bachelor s degree in Computer Science, Computer Engineering, Systems Engineering, Information Technology, or related field. PMP Certification (or equivalent) with proven experience in project coordination, compliance, or security operations. 3+ years in a PSIRT or product security incident-related role. Familiar with internal controls, security best practices, and collaborative work across technical and business teams. Working knowledge of at least two of the following: Software development or debugging SDLC processes Computer networking or network security NIST SP 800-61, FIRST guidelines Excellent communication skills with the ability to influence and coordinate across levels and departments. Self-starter who can prioritize tasks and drive accountability with minimal supervision. Benefits & Perks: Not only will you be joining a highly skilled and tight-knit team where every engineer makes a significant impact on the product; we also strive for good work /life balance and to make our environment welcoming and fun. Equity Rewards (RSUs) Employee Stock Purchase Plan (ESPP) Insurance plans with Outpatient cover National Pension Scheme (NPS) Flexible work policy Childcare support Silicon Labs is an equal opportunity employer and values the diversity of our employees. Employment decisions are made on the basis of qualifications and job-related criteria without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, or any other characteristic protected by applicable law.
Posted 1 week ago
7.0 - 12.0 years
9 - 14 Lacs
Bengaluru
Work from Office
About the team: At Cisco, our Wireless and Smart Spaces engineering teams deliver enterprise-grade connectivity and intelligence to a world that depends on always-on infrastructure. We innovate across access points, wireless controllers, and cloud-managed systems to simplify IT and enable rich digital experiences in offices, campuses, hospitals, stadiums, and beyond! The Smart Spaces group powers next-generation access point features and services with a strong focus on performance, scale, and security. About the role: As a Senior Software Engineer, you will play a pivotal role in building high-performance embedded software for Cisco s wireless platforms. Your focus will be on software development crafting, designing, implementing, and optimizing features across the wireless stack and contributing to platform capabilities. You will collaborate across hardware, firmware, and cloud teams and bring a software-first mentality to solving real-world wireless challenges. Experience with Generative AI-assisted coding tools will help you accelerate development and improve engineering impact. Key Responsibilities: Design, develop, and maintain robust embedded software for wireless platforms (access points, controllers). Work on platform bring-up, kernel modules, network features, protocol stacks, and performance improvements. Own and deliver software components across the full development lifecycle from architecture to production deployment. Leverage Generative AI tools (e.g., GitHub Copilot, Windsurf, Cursor) to improve efficiency, accelerate prototyping, and promote code quality. Collaborate with hardware, test, and cloud teams to ensure flawless integration and performance across the system. (Optional) Contribute to automated validation frameworks and test tools to support CI/CD and system integration testing. Required Skills 7+ years of experience in embedded or systems software development Strong programming skills in C/C++ and Python Deep knowledge of Linux, networking (TCP/IP), and wireless protocol behavior Experience developing software for networking products, embedded platforms, or system-level services Familiarity with build systems, kernel modules, or driver integration Consistent track record to adopt and use Generative AI tools optimally for development and debugging Strong analytical skills with a focus on design correctness, performance, and maintainability Excellent teamwork and communication across multi-disciplinary teams Bonus points for: In-depth understanding of 802.11/Wi-Fi standards, radio drivers, or wireless security Experience with data path optimization, network stack tuning, or real-time performance Exposure to test automation, CI/CD pipelines, or system validation Background in cloud-connected or controller-managed wireless solutions Experience trouble shooting hardware/software interaction at the platform level Does this sound like you? We d love to hear from you! At Cisco Meraki, we re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidates hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
Posted 1 week ago
0.0 - 6.0 years
2 - 3 Lacs
Kolkata
Work from Office
STARTEK is looking for Executive - Operations to join our dynamic team and embark on a rewarding career journey We are looking for a highly skilled and experienced Consultant to join our team, with expertise in SAP Business by Design, Zoho, and other relevant technologies The ideal candidate will have a strong background in software development and implementation Roles and Responsibility Collaborate with cross-functional teams to design and implement SAP Business by Design solutions Provide technical expertise and support for Zoho-related projects Develop and maintain high-quality code using Java and AWS Participate in the development of AI and ML models Ensure seamless integration of mainframe systems with iOS applications Troubleshoot and resolve complex technical issues related to SAP Business by Design and Zoho Job Requirements Strong knowledge of SAP Business by Design, Zoho, and other relevant technologies Experience with Java, AWS, and iOS development Familiarity with AI and ML concepts Excellent problem-solving skills and attention to detail Ability to work collaboratively in a team environment Strong communication and interpersonal skills A graduate or postgraduate degree is required for this position Additional Info The company offers a dynamic and supportive work environment, with opportunities for professional growth and development
Posted 1 week ago
0.0 - 4.0 years
2 - 3 Lacs
Rupa, Mumbai, Navi Mumbai
Work from Office
STARTEK is looking for Executive - IT Operations to join our dynamic team and embark on a rewarding career journey Assisting with the preparation of operating budgets, financial statements, and reports Processing requisition and other business forms, checking account balances, and approving purchases Advising other departments on best practices related to fiscal procedures Managing account records, issuing invoices, and handling payments Collaborating with internal departments to reconcile any accounting discrepancies Analyzing financial data and assisting with audits, reviews, and tax preparations Updating financial spreadsheets and reports with the latest available data Reviewing existing financial policies and procedures to ensure regulatory compliance Providing assistance with payroll administration Keeping records and documenting financial processes
Posted 1 week ago
5.0 - 15.0 years
6 - 9 Lacs
Bengaluru
Work from Office
Who You ll Work With Arista Networks is aggressively expanding its campus portfolio and Wi-Fi is one of the key focus areas. To be able to take Arista Wi-Fi to its next level, we are seeking an experienced, dynamic and hands-on engineer for our Bengaluru office who can collaborate with the existing SysTest teams based out of India.You will work with software development engineers, hardware engineers, field support engineers, product managers, and software test engineers to analyse customer requirements and use cases, gather technical details, create software test plans, and validate that the product meets our customer s requirements. You will also work with our customer support and engineering teams to help address escalated customer issues by reproducing, and debugging those in the lab. What You ll Do As we expand our Wi-Fi into campuses with diverse & complex deployments, varied use case scenarios and mission critical requirements, there will be a constant need for doing things differently and in a unique way. We are looking for a few engineers who will help establish our rock solid quality in campuses and enterprises with Wi-Fi products and thus help expand the customer base. The engineer will have a lot of varied responsibilities, ranging from solution based feature/functionality testing to handling customer deployment issues or escalations. Understand the Arista Wi-Fi cloud architecture, its components, and related products. Work with software development, test engineers and field support engineers to gather technical requirements, participate in functional specification and software design reviews, and validate that the product meets our customers requirements. Own the feature and product; be the subject matter expert for your deliverables. Be the first point of contact for field escalations. Reproduce the issue locally and drive them to a resolution by coordinating with Account, TAC, SysTest & Development teams. Build and maintain Wi-Fi labs. The person will be responsible for designing & deploying complex networks that mimic customer environments at scale. Test out end to end solutions that encompass wired and wireless deployments. Interop testing between Arista APs and enterprise grade Clients and custom Wi-Fi equipment Bachelor s/Masters degree in Electrical, Electronics, Computer Science, IT or a related field. 5 - 15 years of experience in troubleshooting wired or wireless networks and debugging complex software; experience with Cloud and virtual
Posted 1 week ago
8.0 - 10.0 years
7 - 11 Lacs
Bengaluru
Work from Office
You can find your pathway to success here at AAI. If you think you have what it takes, look at our job openings and apply to become a valued part of our team! SAVING LIVES WITH INNOVATIVE SENSING SOLUTIONS Apollo America Inc. (AAI) specializes in the design and manufacture of cutting-edge devices and systems that detect smoke and carbon monoxide. Our focus is on alerting first responders and ensuring the safety of individuals in both residential and commercial buildings. Renowned globally for innovation, quality, and reliability, AAI delivers integrated life safety solutions. Our offerings include fire systems, HVAC solutions, intelligent devices, and wireless applications, serving customers across the United States and North America. At AAI, we take pride in our commitment to saving lives through innovative sensing solutions. As the System Design Senior Engineer for our Residential and Commercial business unit, you will be responsible for providing expertise in designing electrical products. Working in collaboration with the Electronics, Firmware, and Mechanical Leads, your role will focus on developing the overall system perspective. Your primary objective will be to ensure the seamless functioning of the entire system by integrating various components and subsystems. A crucial aspect of your role will be to closely collaborate with customers and project managers to understand customer needs and validate project timelines and expectations. By actively engaging with stakeholders, you will contribute to the successful delivery of customer-focused solutions. Responsibilities include (but not limited to): Utilize expertise in designing electrical products encompassing circuit, schematic, and PCB board development. Manage microcontroller firmware, including writing firmware for prototypes and conducting thorough testing. Develop system, communication, and protocol specifications, while ensuring compliance with regulatory standards. Perform system debugging, analyze and resolve issues, and implement necessary changes. Maintain comprehensive product documentation and provide sustaining support and design maintenance. Collaborate closely with functional team, including electrical, mechanical, and software engineers, as well as product and program managers. Critical Success Factors: Proficient in the ECAD tools: ORCAD Working knowledge of Electronics Circuit Design and Simulation (Analog/Digital/Mixed Signal), Schematics Capture, Library development, PCB design and manufacturing process, BOM and Gerber data generation and verification. Working knowledge of Firmware development understanding C/ASM +, machine codes and embedded system architecture and constraints. Able to write test firmware and evaluate/validate circuit boards. Strong use of test equipment multimeter, oscilloscope, logic analyzer, power supply, spectrum analyzer, and power analyzer. Ability to perform root cause analysis, write reports and rework SMT circuit boards. Working Knowledge of RF/Antenna design and simulation is desirable. Experience: 8 to 10 years of system design engineering experience. Electrical, Mechanical, Firmware/Software Engineering expertise Experience in PCB design (Cadence OrCAD Preferred), Low power circuit design, Microcontrollers and Communication protocols, I2C, SPI, UART, RF. Competencies : Excellent problem-solving skills and attention to detail Effective communication skills, both written and verbal Team Player Results Oriented Collaboration Problem solving Attention to detail Location: This position is in Bengaluru, India reporting to the Deputy Engineering Manager at Halma India Hub. Your Future at AAI is Calling! Not the right fit Let us know youre interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
Posted 1 week ago
2.0 - 7.0 years
35 - 40 Lacs
Bengaluru
Work from Office
Meet the Team The Common Hardware Group (CHG) delivers the silicon, optics, and hardware platforms for Ciscos core Switching, Routing, and Wireless products. We design the networking hardware for Enterprises and Service Providers of various sizes, the Public Sector, and Non-Profit Organizations across the world. Cisco Silicon One (#CiscoSiliconOne) is the only unifying silicon architecture in the market that enables customers to deploy the best-of-breed silicon from Top of Rack (TOR) switches all the way through web scale data centers and across service provider, enterprise networks, and data centers with a fully unified routing and switching portfolio. Come join us and take part in shaping Ciscos ground-breaking solutions by designing, developing and testing some of the most complex ASICs being developed in the industry. Your Impact Work with the team on Verilog RTL and scripted flow implementation of the specified Hardware Design-for-Test (DFT) features that support ATE, in-system test, debug and diagnostics needs of the design. Work with the team on Verilog testbench implementation of the specified verification tests for DFT features and use case. Work with the team on automation scripts intended for robustness of implementation quality and improvement of efficiency. Minimum Qualifications: Bachelors or a Master s Degree in Electrical or Computer Engineering required with at least 2+ years of experience. Knowledge of the latest innovative trends in DFT, test and silicon engineering. Background with Jtag protocols, Scan and BIST architectures, including memory BIST and boundary scan. Background with ATPG and EDA tools like TestMax, Tetramax, Tessent tool sets, PrimeTime Verification skills include, System Verilog Logic Equivalency checking and validating the Test-timing of the design Preferred Qualifications: VLSI circuit physical behaviors in silicon (electrical migration, temperature/voltage variation effects). Basic timing concepts, including setup and hold, metastability. Some EDA tools usage experience Strong verbal communication skills and ability to thrive in a dynamic environment Scripting/coding language: Tcl, Python, Perl, or c/c++. Why Cisco #WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all. We embrace digital, and help our customers implement change in their digital businesses. Some may think we re "old" (36 years strong) and only about hardware, but we re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do - you can t put us in a box! But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it). Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward. So, you have colorful hairDon t care. TattoosShow off your ink. Like polka dotsThat s cool. Pop culture geekMany of us are. Passion for technology and world changingBe you, with us! Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidates hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
Posted 1 week ago
2.0 - 7.0 years
4 - 9 Lacs
Bengaluru
Work from Office
Education Qualification : Diploma Skills : Primary -> Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications | 3 - Experienced Certification : Technology | IT Certifications | HDI Certification | ITIL Foundation Details: 1. Handle incoming calls, emails and chat from the user may require working on rotational shift 2. Ability to comprehend end users from International locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Taking a remote of an end users machine if required while troubleshooting 6. Routing requests to the appropriate support groups\ third party suppliers when tickets are not resolved during initial support 7. Monitoring the status and documenting the progress towards resolution of all open tickets 8. Keeping affected users informed about the progress. 9. Resolution confirmation and closure of tickets within the SLA Technical Skills: 1. Basic troubleshooting on different versions of Windows OS. E.g., Windows XP. Windows 7, Windows 10 and Windows 11 2. Understanding of desktop applications, installation and uninstallation 3. Ability to support users in business applications based on SOP s 5. Troubleshooting Desktop/Application remotely 6. Ability to carry out Disk management, Disk Encryption, Wireless configuration 7. Ability to check utilization and availability, ability to perform start up and shut down services by following SOP 8. Ability to Install and configure email client, troubleshoot connectivity issue Backup and Recovery: 1. Technical understanding of native backup management tools and different types of backups. 2. Ability to provide SOP based support for configuring and troubleshooting backup related issues 3. Basic Networking Desired Skills:- Basic understanding of virtual infrastructure and Cloud (AWS, Azure and Google cloud)
Posted 1 week ago
2.0 - 5.0 years
3 - 4 Lacs
Chennai
Work from Office
JOB DESCRIPTION Designation Title : System Administrator Reporting : Manager About us : Matrimony.com Ltd is Indias largest Wedtech company and the first pure-play consumer internet business to get listed. our flagship brand BharatMatrimony is the largest and the Most Trusted Matrimony Brand (as per the Brand Trust Report 2014). The company provides both matchmaking and marriage-related services through websites, mobile sites, and mobile apps and is also complemented by 130+ company-owned retail outlets. Its flagship matchmaking services are BharatMatrimony, EliteMatrimony, and CommunityMatrimony. With strong leadership in matchmaking, the company has been expanding into the highly unorganized $55 billion marriage services Industry with WeddingBazaar and Mandap.com services. The goal is to build a billion-dollar revenue company and a long-lasting institution with a legacy for the generations to come. Role Overview : To ensure day to day operations is running smooth in the Branch and ensure the below Responsibilities and skill sets are being handled for day to day and any upcoming projects. Key Responsibilities : 1) Branch Infra Monitoring and Maintaining uptime 2) Dialer support (Outbound , Inbound ,PRI, GSM) 3) Firewall support 4) Asset Management. 5) Network support and administration 6) Maintain internal infrastructure requirements including, laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, Wireless and network segments. 7) Server support and Administration - Windows / Linux 8) Application testing and Performance monitoring 9) Handle the Business escalation and ensure the support & resolve the issues on time 10) Branch Incident management and root cause analysis 11) Raise the service request and Coordination with service provider for any service outage and follow-up the matrix 12) Desktop, laptop, Tab allocation and troubleshot issues (L1/L2) 13) Support for Retails ( IT Infrastructure) - Remote Support. Skills and Competencies: Knowledge on Windows and Linux systems Capability for remote support and troubleshooting Networking Skills related to routers, Switches Configuration of Firewalls, troubleshooting Handling of Dialers and is related support Education and Experience : Any graduate with 4 experience in system admin field Job Location : Chennai
Posted 1 week ago
5.0 - 15.0 years
12 - 16 Lacs
Bengaluru
Work from Office
Who You ll Work With Arista Networks is aggressively expanding its campus portfolio and Wi-Fi is one of the key focus areas. To be able to take Arista Wi-Fi to its next level, we are seeking an experienced, dynamic and hands-on engineer for our Bengaluru office who can collaborate with the existing SysTest teams based out of India.You will work with software development engineers, hardware engineers, field support engineers, product managers, and software test engineers to analyse customer requirements and use cases, gather technical details, create software test plans, and validate that the product meets our customer s requirements. You will also work with our customer support and engineering teams to help address escalated customer issues by reproducing, and debugging those in the lab. What You ll Do As we expand our Wi-Fi into campuses with diverse & complex deployments, varied use case scenarios and mission critical requirements, there will be a constant need for doing things differently and in a unique way. We are looking for a few engineers who will help establish our rock solid quality in campuses and enterprises with Wi-Fi products and thus help expand the customer base. The engineer will have a lot of varied responsibilities, ranging from solution based feature/functionality testing to handling customer deployment issues or escalations. Understand the Arista Wi-Fi cloud architecture, its components, and related products. Work with software development, test engineers and field support engineers to gather technical requirements, participate in functional specification and software design reviews, and validate that the product meets our customers requirements. Own the feature and product; be the subject matter expert for your deliverables. Be the first point of contact for field escalations. Reproduce the issue locally and drive them to a resolution by coordinating with Account, TAC, SysTest & Development teams. Build and maintain Wi-Fi labs. The person will be responsible for designing & deploying complex networks that mimic customer environments at scale. Test out end to end solutions that encompass wired and wireless deployments. Interop testing between Arista APs and enterprise grade Clients and custom Wi-Fi equipment Bachelor s/Masters degree in Electrical, Electronics, Computer Science, IT or a related field. 5 - 15 years of experience in troubleshooting wired or wireless networks and debugging complex software; experience with Cloud and virtual
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
As an Enterprise Network Solutions Architect at TECVERGE, your role is crucial in developing end-to-end Solution Architecture to meet Enterprise Business requirements. You will be responsible for defining detailed technical requirements and deploying various Networking and Security solutions for enterprise customers. Your expertise will play a key role in integrating solutions and applications while ensuring alignment with the holistic technology framework. Collaboration with System and Network Architects will be essential to ensure that the Enterprise Solutions not only meet but exceed the business needs. Your primary focus will be on providing leadership for solutions that align with the system and network infrastructure, offering recommendations and options for end-to-end ICT solutions. Your technical background and project execution skills will be leveraged to create new voice, data, wireless, IPTV, and other enhanced customer services. You will be tasked with developing creative solutions, translating concepts into architectural designs, and providing support to customers and partners on network topologies, security, ID management, and more. Additionally, as an Enterprise Network Solutions Architect, you will be responsible for IT support within the company. This position does not entail any supervisory responsibilities. To excel in this role, you should ideally possess a Bachelor's degree or equivalent with 2-3 years of experience in a related field. Join TECVERGE to leverage the right opportunities for professional challenges, growth, and learning a spectrum of solutions with global ICT leaders. Contact us at TECVERGE, located at MBC Building, Opposite Phoenix Market City, Whitefield Road, Bangalore - 560 048. Phone: +91-80-28530040 or Email: info@tecverge.com.,
Posted 1 week ago
10.0 - 15.0 years
5 - 9 Lacs
Mumbai
Work from Office
Company Description Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We dont just follow trends we set them and drive change. As a market leader in enterprise analytics and mobility software, weve pioneered BI and analytics space, empowering people to make better decisions and revolutionizing how businesses operate. But thats not all. Strategy is also leading to a groundbreaking shift in how companies approach their treasury reserve strategy, boldly adopting Bitcoin as a key asset. This visionary move is reshaping the financial landscape and solidifying our position as a forward-thinking, innovative force in the market. Four years after adopting the Bitcoin Standard, Strategys stock has outperformed every company in S&P 500. Our people are the core of our success. At Strategy, youll join a team of smart, creative minds working on dynamic projects with cutting-edge technologies. We thrive on curiosity, innovation, and a relentless pursuit of excellence. Our corporate values bold, agile, engaged, impactful, and united are the foundation of our culture. As we lead the charge into the new era of AI and financial innovation, we foster an environment where every employees contributions are recognized and valued. Join us and be part of an organization that lives and breathes innovation every day. At Strategy, youre not just another employee; youre a crucial part of a mission to push the boundaries of analytics and redefine financial investment. About the Role: We are looking for experienced Lead Network Engineers to support and enhance Strategys global hybrid network infrastructure, including Azure, AWS, GCP, Stack , and Strategy physical office locations worldwide . You will play a critical role in designing, implementing, and maintaining secure, scalable, and resilient network environments that support both corporate and customer-facing systems. Key Responsibilities: Design, deploy, and manage secure and high-performance network architectures across cloud platforms (AWS, Azure, GCP, Stack) and on-premises environments. Lead or contribute to the network setup and maintenance of global office locations , including WAN, LAN, VPN, SD-WAN, Wi-Fi, and firewall solutions. Ensure high availability, performance, and scalability of the network infrastructure. Implement and maintain cloud network connectivity (VPCs, ExpressRoute, Direct Connect, VPNs, Interconnects). Collaborate with Cloud, DevOps, Security, and IT teams to support new deployments and infrastructure initiatives. Perform network assessments, audits, and optimisations for cost, performance, and security. Monitor and respond to network incidents, ensuring minimal downtime and rapid recovery. Document network topologies, procedures, and changes in a clear and organised manner. Mentor junior engineers and participate in technical design reviews and planning sessions. Required Qualifications: Bachelors degree in Computer Science, Information Technology, or related field (or equivalent experience). 10+ years of hands-on experience in enterprise network engineering. Proven expertise in designing and managing networks across AWS, Azure, and GCP . Experience with Stack (private cloud or custom infra) connectivity and integration . Strong knowledge of routing protocols (BGP, OSPF), VPN , firewalls , load balancers , and IPSec tunnels . Experience with office network setups , including switching, wireless (Cisco Meraki, Aruba, etc.), and internet failover solutions. Familiarity with network monitoring tools (e.g., SolarWinds, PRTG, CloudWatch, Azure Monitor, etc.). Strong understanding of security best practices , zero trust architecture , and network segmentation . Preferred Qualifications: Professional certifications such as CCNP, AWS Advanced Networking, Azure Network Engineer Associate, GCP Network Engineer . Experience with infrastructure-as-code tools (Terraform, Ansible). Experience working with global teams and managing multi-region deployments . Excellent communication, documentation, and cross-functional collaboration skills. Additional Information The recruitment process includes online assessments as a first step (English, logic, business) - we send them via e-mail, please check also your SPAM folder Applicant will be working on EMEA hours for this role.
Posted 1 week ago
3.0 - 8.0 years
50 - 60 Lacs
Pune
Work from Office
About Team Tarana Wireless Indias QA team plays a crucial role in ensuring the performance, reliability, and quality of its cloud based distributed system architecture products. With a strong focus on cloud automation, usage of sophisticated tools, and detailed validation, the team works across cutting-edge technologies. Their work empowers product stability and innovation through advanced test automation, close collaboration with engineering, and a culture of continuous improvement. Job Summary We are looking for a passionate and skilled Cloud Performance QA Engineer to evaluate the scalability, responsiveness, and resilience of our large-scale distributed system the Tarana Cloud Suite . This includes validating cloud microservices, databases, and real-time communication with intelligent radio devices. As a key member of the QA team, you will be responsible for performance, load, stress, and soak testing , along with conducting chaos testing and fault injection to ensure system robustness under real-world and failure conditions. Youll simulate production-like environments, analyze bottlenecks, and collaborate closely with development, DevOps, and SRE teams to proactively identify and address performance issues. This role requires a deep understanding of system internals , cloud infrastructure (AWS) , and modern observability tools. Your work will directly influence the quality, reliability, and scalability of our next-gen wireless platform. Key Responsibilities Understand the Tarana Cloud Suite architecture microservices, UI, data/control flows, databases, and AWS-hosted runtime. Design and implement robust load, performance, scalability, and soak tests using Locust , JMeter , or similar tools. Set up and manage scalable test environments on AWS to mimic production loads. Build and maintain performance dashboards using Grafana , Prometheus , or other observability tools. Analyze performance test results and infrastructure metrics to identify bottlenecks and optimization opportunities. Integrate performance testing into CI/CD pipelines for automated baselining and regression detection. Collaborate with cross-functional teams to define SLAs, set performance benchmarks, and resolve performance-related issues. Conduct resilience and chaos testing using fault injection tools to validate system behavior under stress and failures. Debug and root-cause performance degradations using logs, APM tools, and resource profiling. Tune infrastructure parameters (e.g., autoscaling policies, thread pools, database connections) for improved efficiency. Required Skills & Experience Bachelors or Master s degree in Computer Science, Engineering, or a related field. 3 8 years of experience in Performance Testing/Engineering. Hands-on expertise with Locust , JMeter , or equivalent load testing tools. Strong experience with AWS services such as EC2, ALB/NLB, CloudWatch, EKS/ECS, S3, etc. Familiarity with Grafana , Prometheus , and APM tools like Datadog, New Relic, or similar. Strong understanding of system metrics: CPU, memory, disk I/O, network throughput, etc. Proficiency in scripting and automation (Python preferred) for custom test scenarios and analysis. Experience with testing and profiling REST APIs , web services , and microservices-based architectures. Exposure to chaos engineering tools (e.g., Gremlin, Chaos Mesh, Litmus) or fault injection practices. Experience with CI/CD tools (e.g., Jenkins, GitLab CI) and integrating performance tests into build pipelines. Nice to Have Experience with Kubernetes-based environments and container orchestration. Knowledge of infrastructure-as-code tools (Terraform, CloudFormation). Background in network performance testing and traffic simulation. Experience in capacity planning and infrastructure cost optimization. About Us Tarana s mission is to accelerate the deployment of fast, affordable internet access around the world. Through a decade of R&D and more than $400M of investment, the Tarana team has created a unique next-generation fixed wireless access (ngFWA) technology instantiated in its first commercial platform, Gigabit 1 (G1). It delivers a game-changing advance in broadband economics in both mainstream and underserved markets, using either licensed or unlicensed spectrum. G1 started production in mid-2021 and has since been embraced by more than 250 service providers in 19 countries and 41 US states. Tarana is headquartered in Milpitas, California, with additional research and development in Pune, India. Visit our website for more on G1.
Posted 1 week ago
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