Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: Good knowledge of C programming, Data Structures Exposure to embedded software and/or driver development Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field. 2+ years of academic or work experience with Programming Language such as C, C++, Java, Python, etc. Atleast 2-5 yrs of experience/exposure in below areas. Basic understanding of system level concepts such as Caches/DMA/IRQ handling is desired Knowledge of basic network protocols (TCP/UDP/ARP) OR understanding of 802.11 specification is desired Exposure to Linux Kernel internals and experience with low level kernel programming such as writing/modifying networking/wireless LAN device drivers or Protocol handlers is a plus Applicants : Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies : Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.

?Deskstop Support Engineer ?Deskstop Support Engineer ? VGL ? Jaipur ? khushboo. rathore@vaibhavglobal. com ? Posted : 3 hours ago ? Vaibhav Global Ltd (VGL) Company Overview: ?. ? Shopping Experience: ?. ? ? ? Acquisitions: ? Mindful Souls B. V. : In FY23-24, VGL acquired Mindful Souls B. V. , a Netherlands-based e-commerce company specializing in subscription-based online sales of fashion jewelry, gemstones, and lifestyle products. This acquisition is expected to leverage VGLs sourcing and manufacturing strengths while enhancing digital business capabilities. ?. ? Environmental and Social Responsibility: ?VGL is committed to sustainable business practices and renewable energy initiatives. The companys SEZ unit in India received the Excellence Award for IGBC Performance Challenge 2021 for Green Built Environment, reflecting its dedication to environmental sustainability. VGLs Your Purchase Feeds. . . initiative has provided 87 million meals to school children in India, the US, and the UK. The company encourages employees to donate at least two hours each month to charitable causes, tracked through its performance system. VGL is also a Great Place to Work (GPTW) certified organization. ? Shop LC Overview: ?Shop LC, a VGL subsidiary, was established in Austin, TX in 2007 and now broadcasts live to 75 million homes in the US. The growing e-commerce presence is supported by the website Shop LC . Shop LC ships approximately 25, 000 products daily to US customers and employs around 550 people in various operational roles. The US is VGL s largest market, contributing 68% to consolidated revenue. ? TJC Overview: ?TJC, another VGL subsidiary, was established in London, UK in 2006 and broadcasts live to 25 million homes in the UK. The company s e-commerce presence is supported by the website TJC . TJC ships approximately 12, 000 products daily to UK customers and employs around 220 people in London, with extended teams in India. ? Shop LC Germany Overview: ?Launched in 2021 from Dusseldorf, Germany, Shop LC Germany TV & e-commerce is a new market with significant growth potential. The business currently reaches 27 million households and is expanding. The e-commerce site can be accessed at Shop LC Germany . ? Our Purpose: ?Delivering joy. ? Our Vision: ?Be the Value Leader in Electronic Retailing of Jewelry and Lifestyle Products. ? Our Mission: ?To deliver one million meals per day to children in need by FY40 through our one-for-one meal program: your purchase feeds. . . ? Our Core Values: ?Teamwork ?Honesty ?Commitment ?Passion ?Positive Attitude ? Hardware Maintenance: Install, configure, and maintain all hardware components, including desktops, laptops, printers, servers, and other peripherals. ? ? Troubleshooting: Diagnose and resolve hardware-related issues, such as malfunctioning components, connectivity problems, and peripheral failures. ? ? Repairs and Replacements : Conduct repairs on faulty hardware or arrange for replacements as needed, ensuring minimal disruption to the business. ? ? Inventory Management: Maintain an accurate inventory of all hardware assets, including tracking of warranty status and managing lifecycle replacements. ? ? User Support: Provide technical support to end-users for hardware-related issues, ensuring prompt and effective resolutions. ? ? Documentation: Keep detailed records of all hardware configurations, repairs, and updates. ? ? ?Network Maintenance: Monitor and maintain network hardware and software, including routers, switches, firewalls, and wireless access points. ? ? ?Troubleshooting: Diagnose and resolve network issues, including connectivity problems, hardware failures, and software conflicts. ? ? ?Network Security: Implement and manage network security measures to protect against unauthorized access, data breaches, and other security threats. ? ? System Updates: Perform regular updates and patches to network systems and software to ensure they are up-to-date with the latest security protocols and features. ? ? ?User Support: Provide technical support to end-users for network-related issues, including connectivity problems, VPN access, and network printer setup. ? ? ? Documentation: Maintain accurate records of network configurations, changes, and troubleshooting steps. ? ?Network Optimization: ?Analyze network performance and implement improvements to increase efficiency and reduce downtime. ? ?Qualifications: ? ? Bachelor s degree & Information Technology, or a related field. ? ? Certifications CCNA/MCSA/ Hardware A+ /Networking Certification ? ? Proven experience in network support, with a solid understanding of network infrastructure and protocols. ? ? Strong problem-solving skills and the ability to work under pressure. ? ? Excellent communication skills, both written and verbal ? ?Job Overview ?Compensation ?3. 5 LPA to 5 LPA Yearly ?Level ?Mid ?Jaipur ?Experience ?3+ Years ?Qualification ?Graduate ?Work Mode: ?Onsite

Key Responsibilities: Design, configure, and deploy network solutions including routers, switches , and wireless networks. Implementation and support experience in routing protocols like BGP, OSPF and switching technologies VTP, VLAN, Ether Channel, HSRP/VRRP. Implement network segmentation, VLANs, and access control to optimize performance and security. Configure and manage FortiGate and Palo Alto firewalls , including creating security policies, VPN configurations, and threat prevention. Monitor firewall logs and respond to security incidents. Deploy and manage Aruba wireless solutions, including controllers and access points. Configure and maintain Aruba ClearPass for network access control (NAC) and authentication services. Conduct wireless site surveys to optimize coverage, performance, and security. Utilize network monitoring tools to proactively identify and resolve issues. Troubleshoot connectivity problems, hardware issues, and security vulnerabilities. Implement and maintain network access control using Aruba ClearPass. Understanding of 802.1X authentication and ensure secure access for all users and devices. Maintain detailed network diagrams, firewall rules, and security configurations. Generate reports on network health, security events, and performance metrics. Work closely with the IT security team to align network security strategies. Provide technical support and training to staff on network-related matters. Skills and Competencies: Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities. Detail-oriented with strong organizational skills. Ability to manage multiple projects and work independently. Total Experience Expected: 04-06 years

Job Title : Network Engineer Employment Type : Full-time Position: Mid Level Location: Coimbatore Industry: Education Qualification: Bachelor degree in CS / IT Experience: 3 - 5 years Job Summary We are seeking a skilled and dedicated Network Engineer to join our dynamic IT team. As a Network Engineer, you will play a critical role in designing, implementing, and maintaining our organizations network infrastructure. Key Responsibilities Design, monitoring and support the network performance, identifying potential issues, and maintain accurate up-to-date network documentation and network diagrams. Configure, Implement and maintain firewalls, VPNs, access controls, intrusion detection / prevention systems and security protocols to safeguard network integrity and conduct regular security assessments and implement measures to mitigate risks. Configure and Manage network hardware and software upgrades, including routers, L3 and L2 switches, CCTV and wireless access points. Configure and Manage Public and Private IP subnetting, routing, addressing schemes and solving internet issues. Desired Candidate Profile Bachelors degree in Computer Science, Information Technology, or a related field (or equivalent experience). Proven 3 - 5+ years of experience as a Network Engineer or in a similar role. Proficiency with networking protocols (e.g., TCP/IP, BGP, OSPF, MPLS, DNS, DHCP). Hands-on experience with network hardware (e.g., Cisco, Juniper, Aruba, Fortinet). Knowledge of network monitoring tools and security frameworks. Strong analytical, problem solving and organizational skills, including abilities to adapt to dynamic project environments, while able to balance multiple concurrent projects.

Job Title : Network Engineer Employment Type : Full-time Position: Mid Level Location: Coimbatore Industry: Education Qualification: Bachelor degree in CS / IT Experience: 3 - 5 years Job Summary We are seeking a skilled and dedicated Network Engineer to join our dynamic IT team. As a Network Engineer, you will play a critical role in designing, implementing, and maintaining our organizations network infrastructure. Key Responsibilities Design, monitoring and support the network performance, identifying potential issues, and maintain accurate up-to-date network documentation and network diagrams. Configure, Implement and maintain firewalls, VPNs, access controls, intrusion detection / prevention systems and security protocols to safeguard network integrity and conduct regular security assessments and implement measures to mitigate risks. Configure and Manage network hardware and software upgrades, including routers, L3 and L2 switches, CCTV and wireless access points. Configure and Manage Public and Private IP subnetting, routing, addressing schemes and solving internet issues. Desired Candidate Profile Bachelors degree in Computer Science, Information Technology, or a related field (or equivalent experience). Proven 3 - 5+ years of experience as a Network Engineer or in a similar role. Proficiency with networking protocols (e.g., TCP/IP, BGP, OSPF, MPLS, DNS, DHCP). Hands-on experience with network hardware (e.g., Cisco, Juniper, Aruba, Fortinet). Knowledge of network monitoring tools and security frameworks. Strong analytical, problem solving and organizational skills, including abilities to adapt to dynamic project environments, while able to balance multiple concurrent projects.

The Opportunity Were looking for the Wavemakers of tomorrow. Alphawave Semi enables tomorrow s future by accelerating the critical data communication at the heart of our digital world - from seamless video streaming to AI to the metaverse and much more. Our technology powers product innovation in the most data-demanding industries today, including data centers, networking, storage, artificial intelligence, 5G wireless infrastructure, and autonomous vehicles. Customers partner with us for mission-critical data communication, our innovative technologies, and our proven track record. Together, we enable the next generation of digital technology. The Opportunity Were looking for the Wavemakers of tomorrow. Alphawave Semi enables tomorrows future by accelerating the critical data communication at the heart of our digital world - from seamless video streaming to AI to the metaverse and much more. Our technology powers product innovation in the most data-demanding industries today, including data centers, networking, storage, artificial intelligence, 5G wireless infrastructure, and autonomous vehicles. Customers partner with us for mission-critical data communication, our innovative technologies, and our proven track record. Together, we enable the next generation of digital technology. The Senior Compensation and Benefits Analyst will be responsible for supporting various compensation and benefits program implementation across countries in Asia. This role is required to have in-depth hands-on experience in working on strategizing compensation and benefits practices aligning with local and company requirements. What Youll do: Conduct regular market benchmarking and salary surveys to ensure compensation structures are and aligned with regional trends and regulations. Lead and manage cross-functional projects related to compensation, benefits across global teams. Develop, review, and update compensation policies and benefits programs, ensuring compliance with local laws and regulations in the assigned regions. Provide data-driven insights and reports on compensation and benefit metrics, pay equity, and benefit utilization to senior leadership. Use analytics to drive decision-making and recommendations for improvement. Act as the subject matter expert (SME) in compensation and benefits for internal stakeholders, delivering regarding compensation policies, benefits programs, and salary reviews. Build a consultative and collaborative relationship with HR Business Partners, Talent Acquisition, and business leaders to provide comprehensive support and counsel on all compensation related activities, such as strategic new hire offers, promotions, international transfers, budget allocation, top talent, and retention Ensure adherence to local labor laws and regulations, managing any changes or updates to compensation or benefits plans in each region. Work closely with HR, finance, legal, and other cross-functional teams to ensure alignment and successful implementation of compensation programs. Continuously assess and recommend process improvements within the compensation and benefits function to enhance efficiency, accuracy, and employee satisfaction, while supporting and driving consistency and alignment of programs globally, to reflect the overal companys rewards philosophy. What Youll Need: 8 to10 years experience in compensation and benefits functions in the technology industry with a strong focus on international compensation, essentially, India, China, Taiwan and Korea. Added knowledge of Europe and Israel will be an advantage. Understanding of principles of all components of comepnsation and benefits, including base pay, variable pay, long term incentives and benefits administration Advanced proficiency in excel with ability to analyze data and identify trends and make recommendations Experience with Workday Advanced Compensation module will be an added benefit Ability to multitask and on multiple projects ensuring deliverables are achieved within define timelines. We have a flexible work environment to support and help employees thrive in personal and professional capacities" As part of our commitment to the well-being and satisfaction of our employees, we have designed a comprehensive benefits package that includes: Competitive Compensation Package Restricted Stock Units (RSUs) Provisions to pursue advanced education from Premium Institute, eLearning content providers Medical Insurance and a cohort of Wellness Benefits Educational Assistance Advance Loan Assistance Office lunch Snacks Facility Equal Employment Opportunity Statement Alphawave Semi is an equal opportunity employer, welcoming all applicants regardless of age, gender, race, disability, or other protected characteristics. We value diversity and provide accommodations during the recruitment process.

We are Silicon Labs. We are a leader in secure, intelligent wireless technology for a more connected world. Our integrated hardware and software platform, intuitive development tools, unmatched ecosystem and robust support make us the ideal long-term partner in building advanced industrial, commercial, home and life applications. We make it easy for developers to solve complex wireless challenges throughout the product lifecycle and get to market quickly with innovative solutions that transform industries, grow economies and improve lives. Meet the Team As a DevOps Engineer, you will be at the forefront of shaping and executing Silicon Labs DevOps Platform used for software delivery strategy. You will apply DevOps principles to enhance Platform Engineering, develop CI/CD patterns, and optimize embedded software build and release processes. In this role, you will work closely with cross-functional teams to ensure efficient, high-quality software delivery for both internal and external stakeholders. This hands-on position provides significant autonomy, making it ideal for someone with a proactive mindset, ready to drive innovation and continuous improvement in DevOps workflows. In addition, this role will drive the future direction of software delivery across a global team. Responsibilities -Drive stability of infrastructure and processes by enhancing and adding tools using Platform Engineering. -Eliminate waste, reduce cycle times and improve utilization of systems and processes via performance tuning, and (re)architecture. -Create and maintain effective documentation and written communications -Increase productivity of the team through identifying opportunities to automate and eliminate waste in new and existing processes. -Provide advanced troubleshooting expertise across domains: networking, system configuration, API performance, etc. -Participate in on call / follow the sun rotations with Infrastructure and Software Development Engineers Skills You Will Need Minimum Qualifications: -6+ years in DevOps Platform Engineering, Software Development, DevOps Cloud or related field. -Proficiency with container, orchestration, cloud native automation technologies (Kubernetes, Nomad, Consul, Vault). -Proficiency in Observability tools (Prometheus, Grafana, Datadog, Splunk). Grafanas LGTM stack preferred. -Experience with a cloud computing platform and Infrastructure as code (AWS, Google Cloud, Azure, Terraform, Cloud Formation). AWS, Terraform preferred. -Proficiency in major programming languages (Go, Python, JavaScript). Python preferred. -Proficiency in Linux and Windows System Administration and Shell Scripting. ----Expertise in Source Control systems and source management processes. -Experience Orchestrating workloads on GPU s and GPU resources to run various AI and ML tasks are preferred The following qualifications will be considered a plus: -Working on Gen AI tools and services -Network Administration and troubleshooting -Windows System Administration -Working on Internal Development Platform like Backstage, Port. Backstage preferred. Benefits Perks Not only will you be joining a highly skilled and tight-knit team where every engineer makes a significant impact on the product; we also strive for good work/life balance and to make our environment welcoming and fun. Equity Rewards (RSUs) Employee Stock Purchase Plan (ESPP) Insurance plans with Outpatient cover National Pension Scheme (NPS) Flexible work policy Childcare support We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Amazon India Wireless (IN WL) team is currently seeking a talented, dynamic and detail-oriented Product Manager based out of Bengaluru, India. We are seeking a Senior Product Manager to lead the development and execution of machine learning (ML) products that drive business value through forecasting, personalisation, and automation for Smartphones & Consumer Electronics categories. You will work closely with ML scientists, engineers, and business stakeholders to build and scale ML/AI-powered solutions that improve efficiency and customer experience. Key Responsibilities: - Own end-to-end product development for ML-based tools focusing on demand forecasting, personalization, and automation products - Partner with ML science teams to translate business requirements into technical solutions and drive continuous improvement in model accuracy - Define and track key performance metrics (KPIs) to measure product success and business impact - Build and maintain relationships with stakeholders across business, tech, and science teams - Drive product adoption through detailed documentation, training, and stakeholder management - Lead the product roadmap development and prioritisation process - Identify and evaluate new opportunities for ML applications in the business Basic Qualifications: - 3+ years of product or program management, product marketing, business development or technology experience - Bachelors degree or equivalent - Experience owning/driving roadmap strategy and definition - Experience with end to end product delivery - Experience with feature delivery and tradeoffs of a product - Experience as a product manager or owner - Experience owning technology products Preferred Qualifications: - Experience with e-commerce or retail technology - Track record of launching successful ML products - Understanding of personalization and recommendation systems - Experience with A/B testing and experimentation - Knowledge of forecasting models and their applications - Strong technical writing and presentation skills Key Competencies:** - Strategic thinking and problem-solving - Technical depth in ML/AI - Data-driven decision making - Cross-functional leadership - Stakeholder management - Product development lifecycle expertise - Business acumen This role offers the opportunity to work on cutting-edge ML applications that directly impact business performance and customer experience while collaborating with world-class technical teams. - 3+ years of product management experience - Experience managing technical products or online services - Experience in product, program, or project management in leading cross-functional teams in delivery of major new products or services

Job Description: Job Description: Support complex network security architectures by developing, designing, configuring, implementing detailed network security strategies/solutions that meet and/or exceed capability, flexibility, scalability, performance, and reliability objectives for a variety of large projects, across multiple technologies, within technical area of expertise. Provide technical leadership to team/vendor/contractor resources, ensuring viability of designs, flawless execution, and seamless transition into the production environment and maintained for ongoing BAU activities. Responsibilities: Independently and team environment perform highly complex assignments. Security design, architecture, management, and deployment of new and existing security rules and standards in datacenter environment. Lead proper execution security changes & updates in accordance with corporate security policies to meet business requirements. Responsible for security monitoring in addition to being able to lead troubleshooting network-related issues in a logical manner. Research, recommend, and establish innovative solutions for security standards that scale with the business growth. Where possible, introduce automation for daily routine administrative tasks. Collaborates with all Information Technology (IT) disciplines. Creates, maintains, and updates documentation with most relevant information. Escalation resource during major incidents and outages as needed. Perform other special project and duties as assigned. Perform problem diagnosis, initiate problem resolution, and provide ongoing life-cycle support for network deployments and upgrades. Collaborate with team members to ensure project scoping activities are aligned with architectural objectives. Participate and provide input into the continual refinement of processes, policies, and best practices to ensure optimal performance and availability of technologies. Continuously develop specialized knowledge and technical subject matter expertise by remaining apprised of industry trends, the direction of emerging technologies, and their potential value to the business. Required Qualifications: Bachelor s degree in computer science or related field; or equivalent work experience. Minimum 10-14 years of relevant networking experience required. 10-14 years of experience with network design and engineering. Strong analytical and customer service abilities. Ability to communicate and articulate technical information across various organizational levels. Strong thought leadership abilities and a highly innovative problem solver. Ability to coach and mentor experienced Security staff. Preferred Qualifications: Firewalls - Palo Alto, Cisco, Checkpoint F5 - Big IP, LTM, GTM, ASM, AFM Infoblox - DNS, DHCP, NTP Packet Broker - Gigamon Packet capture and analysis - Gigastor, Wireshark Cloud Networking - AWS, Azure Automation & scripting Working knowledge Cisco Platforms: routing and switching (ISR/ASR/Nexus/Catalyst), wireless, ACI, Meraki, SDWAN, ISE Understanding network monitoring, NetFlow, capacity management Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

The Process Automation Field Devices RD team is looking for a strong technical lead and manager to join our team, working on both existing products and exciting new approaches to automation systems using autonomous intelligent devices. This role allows you to manage a small group of Subject Matter Experts (SME) engineers and staff in our core Field Devices RD team, as well as manage work with our centers of excellence and partner engineering groups. You will be responsible for end to end, wholistic designs as the project design lead for RD deliverables for product updates and new offer creation projects. Some of the exciting Innovation PoCs we are working on include Ethernet for field devices, wireless IoT, embedded AI/ML, and other digitization enablers. These PoCs are being performed based on direct customer conversations of their problems statements and value drivers. Participation in customer conversations is also a key part of this role. Experience as an individual contributor in direct engineering with one of the core disciplines of Computer, Electronics, and/or Embedded Software. Preferably with industrial devices such as instruments or actuators that require press

Entity :- Accenture Strategy & Consulting Team :- Global Network - Data & AI Practice :- Comms & Media - Telecom Title :- Level 9 – Ind & Func AI Decision Science Consultant Job location :- Bangalore/Gurgaon/Hyderabad/Mumbai About Global Network – Data & AI :- Accenture Strategy & Consulting Global Network - Data & AI practice help our clients grow their business in entirely new ways. Analytics enables our clients to achieve high performance through insights from data - insights that inform better decisions and strengthen customer relationships. From strategy to execution, Accenture works with organizations to develop analytic capabilities - from accessing and reporting on data to predictive modelling - to outperform the competition About Comms & Media practice: Comms & Media (C&M) is one of the Industry Practices within Accenture's S&C Global Network team. It focuses in serving clients across specific Industries – Communications, Media & Entertainment. Communications – Focuses primarily on industries related with telecommunications and information & communication technology (ICT). This team serves most of the world's leading wireline, wireless, cable and satellite communications and service providers Media & Entertainment – Focuses on industries like broadcast, entertainment, print and publishing Globally, Accenture Comms & Media practice works to develop value growth strategies for its clients and infuse AI & GenAI to help deliver top their business imperatives i.e., revenue growth & cost reduction. From multi-year Data & AI transformation projects to shorter more agile engagements, we have a rapidly expanding portfolio of hyper-growth clients and an increasing footprint with next-gen solutions and industry practices. Responsibilities/Authorities A Telco domain experienced and data science consultant is responsible to help the clients with designing & delivering AI solutions. He/she should be strong in Telco domain, AI fundamentals and should have good hands-on experience working with the following: Ability to work with large data sets and present conclusions to key stakeholders; Data management using SQL. Propose solutions to the client based on gap analysis for the existing Telco platforms that can generate long term & sustainable value to the client. Gather business requirements from client stakeholders via interactions like interviews and workshops with all stakeholders – Track down and read all previous information on the problem or issue in question. Explore obvious and known avenues thoroughly. Ask a series of probing questions to get to the root of a problem. Ability to understand the as-is process; understand issues with the processes which can be resolved either through Data & AI or process solutions and design detail level to-be state Understand customer needs and identify/translate them to business requirements (business requirement definition), business process flows and functional requirements – and be able to inform the best approach to the problem. Adopt a clear and systematic approach to complex issues (i.e. A leads to B leads to C). Analyze relationships between several parts of a problem or situation. Anticipate obstacles and identify a critical path for a project. Independently able to deliver products and services that empower clients to implement effective solutions. Makes specific changes and improvements to processes or own work to achieve more. Work with other team members and make deliberate efforts to keep others up to date. Establish a consistent and collaborative presence with clients and act as the primary point of contact for assigned clients; escalate, track, and solve client issues. Partner with clients to understand end clients' business goals, marketing objectives, and competitive constraints. Storytelling – Crunch the data & numbers to craft a story to be presented to senior client stakeholders. Qualifications JOB REQUIREMENTS – Overall Experience Overall 5+ years of experience in Data Science & at least 2 years in Telecom Analytics Masters (MBA/MSc/MTech) from a Tier 1/Tier 2 and Engineering from Tier 1 school Demonstrated experience in solving real-world data problems through Data & AI Direct onsite experience (i.e., experience of facing client inside client offices in India or abroad) is mandatory. Please note we are looking for client facing roles. Proficiency with data mining, mathematics, and statistical analysis Advanced pattern recognition and predictive modeling experience; knowledge of Advanced analytical fields in text mining, Image recognition, video analytics, IoT etc. Execution level understanding of econometric/statistical modeling packages – Traditional techniques like – Linear/logistic regression, multivariate statistical analysis, time series techniques, fixed/Random effect modelling. Machine learning techniques like - Random Forest, Gradient Boosting, XG boost, decision trees, clustering etc. Knowledge of Deep learning modeling techniques – like RNN, CNN etc. Experience using digital & statistical modeling software (one or more) – Python, R, PySpark, SQL, BigQuery, Vertex AI Proficient in Excel, MS word, Power point, and corporate soft skills Knowledge of Dashboard creation platforms – Excel, tableau, Power BI etc. Excellent written and oral communication skills with ability to clearly communicate ideas and results to non-technical stakeholders. Strong analytical, problem-solving skills and good communication skills Self-Starter with ability to work independently across multiple projects and set priorities Strong team player – Proactive and solution oriented, able to guide junior team members. Execution knowledge of optimization techniques is a good-to-have – Exact optimization – Linear, Non-linear optimization techniques Evolutionary optimization – Both population and search-based algorithms Cloud platform Certification, experience in Computer Vision are good-to-haves Accenture has not authorized any agency, company or individual to either collect money or arrive on any monetary arrangement in exchange for a job at Accenture. Accenture’s criterion for hiring candidates is merit. Any agency, company or individual offering employment with Accenture in exchange for money is misrepresenting their relationship with Accenture, which has not authorized any such action. If you are approached by any entity or individuals who demand money or any other form of compensation in return for a job offer at Accenture – even if they present themselves as representatives or employees of Accenture – please send the details to Accenture Business Ethics Line

Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Network Infrastructures, Wireless, Meraki & Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : -Bachelors degree in information technology related field of study with a network/software engineeri Summary :As an Operations Engineer, you will support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. You will play a crucial role in ensuring the smooth functioning of network infrastructures and providing technical support to resolve any issues that may arise. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Ensure the smooth functioning of network infrastructures. Provide technical support to resolve any issues that may arise. Collaborate with cross-functional teams to troubleshoot and resolve network-related problems. Monitor network performance and identify areas for improvement. Implement network security measures to protect against unauthorized access. Professional & Technical Skills: Must To Have Skills:Proficiency in Network Infrastructures. Strong understanding of network protocols and technologies. Experience with network troubleshooting and diagnostic tools. Knowledge of network security principles and best practices. Good To Have Skills:Experience with cloud networking technologies. Additional Information: The candidate should have a minimum of 2 years of experience in Network Infrastructures. This position is based at our Gurugram office. A Bachelor's degree in information technology related field of study with a network/software engineering focus is required. Qualifications -Bachelors degree in information technology related field of study with a network/software engineeri

This role involves the development and application of engineering practice and knowledge in the following technologies Standards and protocols, application software embedded software for wireless and satellite networks, fixed networks enterprise networks connected devices IOT and device engineering, connected applications 5G edge, B2X apps and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. Job Description - Grade Specific Focus on Connectivity Network Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.

SN Required Information Details1 Role** RF Performance Engineer2 Required Technical Skill Set** RF Testing, 5G L1,Regulatory Compliance3 No of Requirements** 14 Desired Experience Range** 10-145 Location of Requirement BangaloreDesired Competencies (Technical/Behavioral Competency) Must-Have**(Ideally should not bemore than 3-5) 10+ years experience in Hardware Product Design (RF, Digital,Power, Thermal and Mechanical) for Wireless TelecommunicationsIndoor and Outdoor Small Cell products Expertise with FCC/CE/ICS Regional Regulatory Compliancetesting to ensure Small Cell products meet required specifications.Specifically needs knowledge of requirements of N79 for NorthAmerica and C Band for North America, Europe and Japancustomers Expertise with L1 Physical Layer Expertise that can handle RFOptimization of Outdoor Small Cells in FFA Field Trials. Isolate and fix RF, Digital, Mechanical and/or Power circuit issuesfound by end customer, field test teams and by internal test teamssuch as OTA, FI and ST. Work closely with Qualcomm Layer1 Software teams and NokiaSoftware teams on HW and factory calibration interactions withplatform software. Nokia PJM, software, test and PLM to developtest plans/schedules and understand low level requirements Complete unit level and design verification testing of all HW designchanges.Good-to-Have1. Familiarity with:o RF Testingo FCC/CE/ICS Regional Regulatory Complianceo 5G L1 Testing2. Ability to work closely with ODM Factory Design, ProductManagement, Customer and Field Support teams.3. Ability to work independently and also work effectively within ateam.4. Good communication and documentation skills.5. Experience in Lead Radio Hardware Design and Development roles(RF, Digital, Mechanical, Power).CST 2017 JD Ver 2.0SN Responsibility of / Expectations from the Role1 Complete assigned work in time to the satisfaction of the project manager.2 Work across different teams to solve problems3 Be able to perform PCB Design with minimum guidanceTo check on Must-have skills, screenin questions, if any:Q1. Have you worked on Testing 5G Products like Small Cells , Indoor and OutdoorRadios?Ans:YesQ2. Do you have experience in FCC/CE/ICS Regional Regulatory Compliance testing?Ans:YesQ3. Do you have experience using Spectrum Analyzer , Signal Generator and QualcommUE Simulator?Ans:YesQ3. Do you have experience with 5G Layer Protocol (Design or Testing) ?

About The Role : We develop software that powers wireless communication. We build high-performance virtual platforms that left-shifts software development enabling the software to be developed earlier with best Quality. we are looking for motivated, self-driven software engineers with experience in SystemC or Simics to work on our Advanced Simulation Environment (ASE) virtual platform. Advanced Simulation Environment Senior developer is responsible for Architecting, designing, developing and delivery of virtual platform for Intel SoCs, and ASICs across multiple generations of Intel wireless products. The candidates' responsibilities include Architect, design, develop, integrate, validate, and assist in debugging software across multiple layers of the software stack spanning firmware, drivers, operating systems, middleware, frameworks, algorithms, and applications/UI for a specific technology, product/platform, and/or market segment, including the development of software to enable specific features, capabilities, solutions, reference platforms, or Intel products. Qualifications Minimum Qualifications:Master's degree in computer science, Electrical Engineering, or relevant technology with 8+ years of applicable industry experience, or a bachelor's degree in engineering with 10+ years of applicable industry experience.1. Strong foundation in creating loosely, approximately, and untimed simulator environment and virtual platforms. 2. Solid experience in developing simulation models for hardware blocks for the simulation environment. 3. Strong C/C++ programming expertise with Object-Oriented Programming techniques. 4. Strong in problem solving, debugging various simulation failures, formal verification etc. 5. Strong written and oral communication skills with clarity in technical communications. Able to communicate well with counterparts and key stakeholders including cross-site partners. 6. Self-starter with the ability to work independently, and the aptitude to learn quickly. 7. Ability to work in a dynamic and team-oriented environment. 8. Flexible to collaborate with Teams spread across multiple geographic locations. Preferred Qualifications: 1. Prior development experience using SystemC & SIMICS 2. Experience with testing frameworks such as gmock and gtest3. Experience working with RDL/IPXact register definitions4. Python, shell scripts, profiling tools5. Experience working in a Linux environment Inside this Business Group The Network & Edge Group brings together our network connectivity and edge into a business unit chartered to drive technology end to end product leadership. It's leadership Ethernet, Switch, IPU, Photonics, Network and Edge portfolio is comprised of leadership products critically important to our customers.

How You'll Help Us Connect the World: We are looking for talented software professional as Wi-Fi Architect for Wi-Fi engineering group in India. The candidate will be driving architecture, design and development of next-gen carrier-grade wireless access points that will enable carrier and enterprise customers to stay ahead of the exploding demand for high-bandwidth applications and services. Required Qualifications for Consideration: B.Tech/ M.Tech or Ph.D. in Networking or Wireless fields Prefer 15+ years of experience in embedded software development Must have strong Wi-Fi AP product knowledge with good understanding of Wi-Fi standards Must have hands on experience in architecture/design/development of advanced Wi-Fi features of WiFi6/6E/WiFi7 standards Must have good understanding of chip vendor firmware/target SDK and high-level architecture Must have architected/developed modules or in embedded RTOS and/or Linux kernel environment Should be able to work in a fast-paced environment Should be good mentor, capable building strong technical team focused innovation Must be eager to drive and push the boundaries of technology to achieve best in class solution

About The Role : This role involves the development and application of engineering practice and knowledge in the following technologies Standards and protocols, application software embedded software for wireless and satellite networks, fixed networks enterprise networks connected devices IOT and device engineering, connected applications 5G edge, B2X apps and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. C Datacom Developer C Programming Expertise Data Structures OOPs Networking Protocols

Network Techlab India joins hands with Reliance s Jio 5G Jio: India s Fastest Growing 5G Network As India s leading end to end IT solution provider, Network Techlab (I) Pvt Ltd is committed to providing the best possible experience to its users. Reliance Telecom provider has recently launched Jio 5G in India and has collaborated with NTIPL to potentially have a positive impact on our lives. Here s everything you need to know about the next-generation wireless technology provided by the biggest service provider in India. A 5 th gen connectivity network has already been deployed by Reliance Jio in 8 cities across the country namely Delhi, Varanasi, Nagpur, Bangalore, Hyderabad, Mumbai, Chennai, and Siliguri. Jio s 5G network promises speeds up to 20 times faster than 4G LTE. It can provide a more responsive and immersive experience for gaming, virtual reality, and other technologically advanced applications. One of the most exciting aspects of the newly introduced Jio 5G is its potential to enable new applications and services that we can t even imagine today. For example, 5G could enable real-time translation of languages, remote surgery, driver-less car and much more. Reliance Telecom s Jio 5G is currently being deployed in India and it is expected to be successfully rolled out all over India commercially by the end of 2023. How Reliance Jio s 5G network can change lives in all aspects? Reliance has launched Jio 5G as a network service in a very competitive price bracket. It has better coverage and is more affordable and pocket friendly for Indian users with plans starting from just 245/- INR. It is faster than 4g and has a recorded speed ranging from 42.02 MBPS to 513.76 MBPS in its earlier stages. In short, Reliance Jio along with NTIPL is set to change the networking game, taking it to a level that has never been seen before in the history of data and network connectivity. Reliance Jio 5G delivering Hyper Performance To evaluate the performance of Jio 5G network, Reliance has conducted a series of tests in different scenarios simulating various user-system conditions. The results show that Jio 5G network is indeed very fast and reliable, with speeds reaching up to 1 GBPS in some cases. Jio 5G has an uploading speed of 650.76 Mbps and a downloading speed of 800.67 MBPS and a surfing speed of 700 MBPS in ideal user-system conditions. The overall promised speed is 1GBPS but can be averagely aggregated around 950 Mbps approximately. The latency will be as low as 1milisecond. Jio s 5G network service is an upgrade from the current 4G service offered by Reliance Telecom. Jio 5G will use the 5G NR (New Radio) technology standard and will be compatible with all 5G NR- compliant devices. Jio 5G will also offer enhanced mobile broadband (eMBB) and ultra-reliable low-latency communications (URLLC) services. Jio 5G is compatible with a wide range of devices and products. It can be easily integrated with devices of brands like Realme, Samsung, Xaomi, oneplus, oppo, vivo and many more. The Jio 5G service will offer many benefits to users. The higher speeds will enable users to download and upload large files quickly. The low latency will make online gaming and video streaming smoother. The higher capacity will allow more users to connect to the network without having a negative impact on the bandwidth of the proposed network service. Why is Jio 5g the best network provider choice for everyone? Reliance s Jio 5G is the next generation of mobile networks that promises faster speeds, lower latency, and an increased bandwidth capacity. Here are some of the technical benefits of Reliance s Jio 5G: Increased Speed : This will enable users to upload and download large files, stream HD video, and enjoy real-time gaming without any lag. Reduced Latency : This indicates that data will take less time to travel from one point to another. This will be especially beneficial for applications that require high levels of responsiveness, such as virtual reality and online gaming, remote surgery, etc. More Bandwidth Capacity : Reliance Telecom s Jio 5G as a network service provider will have more capacity than 4G LTE, meaning that more users will be able to connect to the network at the same time without experiencing any slowdown due to a large base of customers signing up. Network Techlab s Trust & Reliance Jio s 5G Technology Network Techlab (I) Pvt Ltd is proud to announce that we have partnered with Reliance Jio 5G to deliver innovative networking services to businesses and corporates all over the country. Network Techlab is providing promising services like internet lease lines, telephone connections, MPLS VPNs to improve the speed and control of network traffic, E-SIM and Mobile connections as well as IOT to business organizations that need to minimize their downtime due to network related interruptions and optimize their communication network to make their business operations seamlessly efficient.

We are looking for Quality Assurance Engineer with 4+ years of experience to join our Quality Assurance team and work with key stakeholders in the organization such as AI and robotics engineers, User Experience designers, product managers and technical program managers to define and implement quality engineering solutions for new features and products ensuring the highest quality of product delivery. Responsibilities Development of test strategies and creation, execution and verification of test plans via manual testing methodologies for the area of ownership which includes voice and conversation experience, human robot interaction, child focused activities and games. Working alongside the engineering and product teams to maintain and enhance manual and automation test suites to fix bugs and implement new features and modules. Simulate real-world deployments of the products, reproduce customer issues, and perform root cause analysis. Defining and validating quality guidelines and processes for testing and releasing software to production Communicating with multiple teams and coordinating testing efforts and own software quality Requirements 3+ years of experience working as a Quality Assurance Engineer Expertise in application quality and testing methodologies Experience with some or all testing methodologies: black box, white box, performance, security, integration and UAT. Experience with cross-platform mobile app development tools, technologies and mobile app operating systems - Android, iOS or other mobile platforms Hands-on experience in UI automation, API testing and should have knowledge in any one programming language preferably Java or Python. Good exposure for testing voice commands and Knowledge of conversational AI. Exposure to smart applications like Alexa or Google will be an added advantage Experience with wireless consumer electronics devices, smart devices, IoT devices is an added plus. Experience with child-focused products, applications and games is added plus

4-5 minimum years of hand on core experience (role - Network Administrator) Hands on experience with dell/cisco/hp aruba and meraki platfom switches is must Knowledge and hands on experience with Sonicwall, Cisco ASA/Meraki MX and Fortigate firewalls is must Knowledge and hands on experience with Cisco wireless (controller based), Mobility express, Cloud controllers, standalone environment is must and should be familiar with other wireless technologies. Understanding of Routing, MPLS and Switching knowledge is must Good knowledge of Network Monitoring Systems tools Good knowledge of Network reporting tools Knowledge of Routing protocols, VLAN, VPN and security Experience and knowledge on content filtering solutions (website filtering) Good knowledge on wireless technology. Experience in tools such as Visio, Wireshark, tftpd64, kiwi syslog Experienced with implementation projects, client and remote team co-ordination Knowledge of Networking with Azure/AWS Cloud Hosted Services Requirements Good Communication Skills with experience in Client management Flexible to work rotational shifts CCNA certified [CCNP (switching) preferred] Basic knowledge on windows servers, DNS and DHCP roles Knowledge of Routing protocols, VLAN, VPN and security Graduation B.Sc/ BCA/ B.E (Information Technology, Computer Science) Benefits A company that is invested in your continuous improvement and growth. A company focused on making a great company culture An opportunity to make a difference in the company and to be rewarded for doing so A company that is ever-changing with core principles that are unwavering An opportunity to grow rapidly with the company with a defined career ladder A generous compensation package, bonus potential and benefits Variety in the work that is performed in a fast-paced environment

1. Handle incoming calls, emails, and chat from the users. Some account may require working on rotational shift 2. Ability to comprehend end users from international locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Contributing to Knowledge Base with new articles 6. Taking a remote of an end users machine if required while troubleshooting 7. Routing requests to the appropriate support groups\ third party suppliers when tickets are not resolved during initial support 8. Monitoring the status and documenting the progress towards resolution of all open tickets 9. Keeping affected users informed about the progress. 10. Escalating the process if necessary 11. Resolution confirmation and closure of tickets within the SLA 12. Attend trainings and complete certifications for set competencies Technical Skills Ability to differentiate between different type of IT assets Basic troubleshooting on different versions of Windows OS. E.g., Windows XP. Windows 7, Windows 10 and Windows 11 Understanding of desktop applications and how do they work, installation and uninstallation Ability to support users in business applications based on SOP s Troubleshooting Desktop/Application remotely Ability to carry out Disk management, Disk Encryption, Wireless configuration Ability to check utilization and availability, ability to perform start up and shut down services by following SOP Ability to Install and configure email client, troubleshoot connectivity issues Ability to troubleshoot calls for printers and copiers locally and remotely Basic Networking (Protocols/OSI Layers/IP address) Desired Skills: - Understanding of domain setup and ability to add / remove computers to domain - (For MSP and Enterprise)

Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. Were looking for passionate individuals to join our team and help drive impactful results for our customers. If youre dedicated to delighting customers and promoting growth and innovation - we want you on our team! IT Support Engineer Bangalore, India Position Summary: Deliver skilled and professional support to all employees of the Bottomline organization, while collaborating with team members business colleagues on key technologies. Provide elevated levels of support to key executives, business leaders throughout the organization. Essential Job Functions: Troubleshoot, support, and resolve incoming technical issues for all Bottomline employees, including hardware, software, and connectivity issues. Provide problem analysis to identify repetitive issues and drive to closure through Root Cause Analysis (RCA) and other ITIL processes. Document processes and technologies as needed. Perform regular contributions to the development of Standard Operating Procedures by creating knowledge-base articles and review existing articles to keep information up to date. Identify, research, and recommend automation tools to better enhance the Bottomline user experience. Work with providers, such as technology suppliers and wireless carriers to provide devices to the organisation. Use cloud-based technologies to configure laptops for use. Participation in global IT projects as needed. Provide remote support for global Bottomline users. Regular on-site support for the Bottomline s Bangalore office. Required Skills: Competency in a wide range of desktop technologies including, but not limited to; Apple OS, MS Windows, Active Directory, User and Group Management and MS Office. Competency with the enterprise management solution JAMF to perform Zero touch setups and delivery continuous security updates to Apple Mac OS laptops. Competency in Microsoft s Autopilot and Intune for laptop enrolment and configuration and overall lifecycle management. Experience with support collaboration tools such as Teams, WebEx, Atlassian Suite (Confluence, Jira etc ). Strong communication skills - in person, remote or in writing, including active listening skills. Ability to develop Interpersonal connections in the organization with an emphasis to deliver Customer First (C1) quality support. Preferred Skills: JAMF Enterprise management Powershell scripting. Group Policy Object distribution. Administration of Office 365 including Entra, Intune & Autopilot Audio Visual Experience Education and Experience: Bachelor s degree in IT or equivalent work experience 3-5 years experience in an IT support role We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. Were proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.

Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek. WHO WE ARE Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance. If working in a fast-paced, rapidly evolving company that is transforming one of the world s oldest and largest industries sounds exciting, let us know. We are excited you are considering Duck Creek as a future employer and hope you decide to join The Flock ! To learn more about us, visit www.duckcreek.com and follow us on our social channels for the latest information - LinkedIn and Twitter . WHAT YOU LL DO The Sr. Network Administration Analyst is responsible for a variety of important network tasks within Duck Creek Technologies. They will work closely with the Network Engineer team in supporting, maintaining, and monitoring network infrastructure to meet the needs of the company. The Sr. Analyst will have both demonstrated experience with supporting and maintaining a variety of network infrastructure both on-premises and in cloud environments. Installation and Configuration: Assisting network engineers in configuring and installing network devices; including switches, routers, wireless controllers, and firewalls. Cloud Support: Assisting network engineers with the implementation and support of Azure network infrastructure, including subnets, Virtual Networks (VNets), Network Security Groups (NSGs), VNet peering, User Defined Routes (UDRs), Public IPs, load balancers, and Virtual Network Gateways. Troubleshooting and User Support: Assisting in diagnosing and resolving network connectivity issues, including outages and end-user issues. Coordinating with other IT teams or vendors as needed to resolve issues. Network Monitoring and Optimization: Monitoring network performance and availability, identifying and resolving issues proactively, and optimizing network configurations for improved efficiency. Network Backup and Recovery: Assisting with network backup and recovery operations, as well as disaster recovery planning and testing Maintaining Documentation: Keeping detailed records of network configuration and changes, as well as create and update network diagrams Perform all other duties and activities as required. Act in accordance with and as a good steward of Duck Creek Technologies mission, vision, and core values Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. WHAT YOU VE DONE QUALIFICATIONS/REQUIREMENTS Education and Work Experience: Bachelors degree or higher or equivalent additional years of experience 4+ years of relevant network administration experience in a corporate environment 2+ years of Azure cloud network experience 2+ years Hands-on Zscaler experience Must be willing to travel from time to time to various offices in order to complete projects. Detail oriented with excellent technical, verbal, and written communication skills. Proficiency in English. Ability to work well under pressure. Great at organizing, prioritizing, and multitasking. Ability to collaborate with internal and external technology partners. Must be able to complete complex projects with minimal to no supervision. Strong troubleshooting and diagnostic skills Other Requirements: Travel: 0-10 Work Authorization: Legally authorized to work in the country of the job location. Wok Hours: Must be available to work US business hours (typically 9:00 AM - 6:00 PM EST) to align with team schedules and support needs WHAT WE STAND FOR To learn more about our inclusive company culture, values, DE&I initiatives, and people, please visit: https: / / www.duckcreek.com / life-at-duck-creek / Please let us know if you encounter accessibility barriers with our web content by sending an email to accessibility@duckcreek.com . Duck Creek Technologies does not accept, nor will we pay a fee for any hires resulting from unsolicited headhunter or agency resumes. #LI-DD1 Remote India

Work Complexity Maintains, monitors and supports the infrastructure environment and/or facilities. Coordinates and works on multiple cross-functional base work initiatives and projects . Diagnoses and resolves complex hardware, software and connectivity problems. Supports multiple systems or applications of medium to high complexity (complexity defined by size, technology used, and system feeds and interfaces) with multiple concurrent users, ensuring control, integrity, and accessibility. Acts as the technical liaison between operations teams, engineers, developers and architects, providing critical operational insight to upcoming implementations and strategies, including validation of ongoing solutions supportability. Work Planning Participates in short and long term project efforts with stakeholders and IT groups. Work with the Agile sprint planning tool to manage current workloads and plan short term future works Business Requirements Works with project teams to understand business needs. Works with engineers to understand technical requirements. Works with Developers to support a DevOps streamlined development process using the Agile methodology. Document changes and gain approval before execution. Provides feedback and recommendations on requirements based on health check results. Ensures processes and requirements are met such as backup and maintenance availability. Communicates events to stakeholders, IT teams, and leadership. Design/ Develop Integrates solutions with other applications and platforms based on engineering requirements. Develops new alerts and monitoring techniques based on engineering requirements. Develops scripted solutions and automation. Maintenance Performs routine maintenance tasks for infrastructure systems such as backups, patch management and hot fixes. Develops plans to manage the frequency of appropriate support package/patch application. Monitors database maintenance and provides appropriate recommendations, when required. Analyses health check results and provides feedback . Reviews support documents. Performance Monitoring Monitors system-operating capacity in terms of (e.g., disk space, storage, and CPU utilization). Performs capacity workload modelling and availability analysis for a variety of platforms and environments. May recommend changes/enhancements for improved systems availability, reliability, and performance. Determines the required course of action to improve performance and escalates when appropriate. Reviews performance and control reports. Recommends settings changes to the operating system to improve performance and reliability. Develops, maintains, recommends, documents, and supports tools and back-end utilities to provide capacity planning management. Monitors database performance and recommends changes. Infrastructure Testing Participates in testing efforts and coordinates feedback of test results. Conducts testing to ensure requirements are met. Continuous Improvements Recommends performance metrics. Analyses and reports on operational metrics to understand performance and to ensure success in process improvements. Recommends and develops solutions for improvement of help desk procedures . Identifies ways tasks can be automated. Production Support Seeks technical assistance or escalates problem, when necessary. Documents, monitors, reports, and manages the resolution of systemic issues. Works with engineers, vendors, developers and architects when issues appear systemic or cannot be resolved. Recommends procedures and controls for problem resolution or creates temporary solutions until permanent solutions can be implemented. Documents problem status and resolution. May implement software or hardware changes to rectify problems or address improvement opportunities. Security / Data Protection Reports security issues when appropriate and gathers required information. Works with the ISO and DPM where needed in assessing systems. Troubleshoots basic issues/ problems; account lockouts, file share access, application access. Adheres to information security requirements, policies, and standards. Analyses audit trails to detect systematic security violations. Makes recommendations to improve security and participates in investigations as needed. Administers and maintains firewalls, and performs intrusion detection analysis. Ensures all necessary network security updates, patches, and preventive measures are in place. Backup and Disaster Recovery Supports the plan for backup and disaster recovery for infrastructure solutions. Policies, Procedures, and Standards Ensures compliance with policies, procedures and standards. Contributes to Service Desk procedures. Service Level Agreements (SLA) Monitors production, outputs, and services to ensure that SLAs, and other quality metrics, are being met. Documentation/ How To Guides Writes reviews and/or maintains technical documentation for product environments. Ensures documentation is developed and maintained. Communication/ Consultation Supports and participates in the formal reporting of project status. Excellent communication skills in English Research / Evaluation May evaluate future technologies and make recommendations for software and hardware upgrades. IT Systems Administration May coordinate, supervise, and validate activities. Installs, configures and maintains and approves system hardware and software components. Collects and maintains tracking and configuration documentation and plans. Manages user access to systems or applications. Administers the set-up of new profiles, creates and updates access permissions and maintains user accounts for enterprise systems. Determines if inactive accounts should be deleted. Network / Telecom Administration Installs, configures, and maintains approved telecom/network hardware and software components. Maintains structured cabling systems, telecom systems, WAN, LAN, Cellular, Wireless Networks and local Internet, remote access, VPNs, and connectivity protocols. Analyses and implements network software or hardware changes. Works across teams to ensure network/telecom system upgrades and service pack deployments are implemented with minimal impact to production operation. Establishes WAN, LAN, Wireless device profiles, device environments, directories, and security for networks being installed. May validate voice network configurations. Analyses and resolves issues related to facilities bandwidth requirements and capacity planning. Provides support for connectivity or related network/ communication issues for the user community. Monitors installed network and telecom equipment. Monitors ticketing queue and responds to service requests or incidents. Issues and maintains IP addresses and host names for end user machines. Installation needs assessment for small to mid-size network/telecom projects, coordination and oversight of contractors and vendors for structured cabling systems, wired and wireless networks. IT Storage Administration Administers SANs. Executes capacity management for systems. Installs and configures new storage systems. Defines process for disk space provisioning. Executes disk space provisioning. Monitors and reports on disk performance and utilization. Administers archival activities such as installing, upgrading, configuring, and scheduling and monitoring jobs. Coordinates data replication procedures. Maintains and checks the backup jobs and investigates failures. Facilities Management Performs activities relating to disaster recovery, and business continuity planning . Maintains card access systems for employees, contractors, and vendors to ensure proper and adequate access to the general office space and limited access area areas. Education/ Experience Typically requires 5+ years of relevant experience deploying and/or administrating infrastructure solutions Requires strong knowledge and experience with multiple infrastructure solutions Experience of working in a team Experience of working in an English speaking technical role ITIL v3/v4 Foundation Agile Certification or exposure Relevant industry certification is preferred. Essential Software Skills Windows Server OS up to and including Server 2022 (5 + Years) Windows 10/11 Extensive Microsoft 365 knowledge (5 + Years) Intune Implementation and support experience (5+ years) Solid Microsoft Azure Experience (5 + Years) Microsoft Active Directory (5 + Years) Microsoft AutoPilot Apple IOS inc Apple Device Enrolment (ADE) Entra ID Next Gen AntiVirus Next Gen Firewalls SolarWinds Monitoring (or similar) VmWare Vsphere 7 upwards Enterprise Backup Systems Basic PowerShell MS SQL Server MS Exchange SAN Products Desirable Software Skills MS IIS Mac OS Manage Engine Service Desk Alert Logic Imperva WAF (or similar) Git hub Microsoft Power Platform Amazon AWS Infrastructure As Code Linux administration PDQ Deploy

Lead and manage a team of 4+ TMEs, providing guidance, mentorship, and support. Oversee the development and execution of technical marketing strategies for wireless and networking products. Collaborate with cross-functional teams to integrate AI/ML and security features into our solutions. Drive the creation of technical content, including whitepapers, presentations, blogs, social media evangelism and demo videos. Represent Cisco at industry events, conferences, and customer meetings. Ensure the team stays updated with the latest industry trends and technologies. Foster a culture of innovation, continuous learning, and professional growth within the team. Partner with Product Managers, Engineering, QA and CTO team to help drive new innovations and field and partner enablement strategies Meet with customers and prospects, share our vision and understand their needs Support large deals, and increase TME engagement on sales opportunities Qualifications: Minimum 5-7 years of work experience in networking technology (ideally in Wireless) Deep understanding and familiarity with networking, AI/ML and Wi-Fi technologies Hands on experience in supporting, selling, or using WiI-Fi technologies Track record of motivating and driving large projects and large teams effectively Strong user insight with a deep desire to understand top customer problems Easily communicate complicated concepts to non-technical folks Entrepreneurial, can-do attitude with a strong sense of product quality Love solving technical problems in creative ways Deep passion for mentoring, coaching and growing people Bonus Points: Experience building and leading complementary teams BA/BS in EE or CS or a related technical field CWNA/CWNP/CCIE /wireless/security certifications Experience in application engineering, technical support, product testing, or QA