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2.0 - 7.0 years
6 - 7 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale. At New Era, you ll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service. If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work together. Job Title: Support Specialist (Network Support Engineer) Location: Remote (India) Employment Type: Full-time, Permanent Company: New Era Technology About New Era Technology New Era Technology is a global technology solutions provider with over 14,500 team members across 90+ locations. We deliver customized solutions to support our customers in digital transformation, network infrastructure, collaboration, cloud, and managed services. Join a collaborative and innovative environment where your contributions make a direct impact. Role Summary We are seeking a Support Specialist (Network Support Engineer) to join our global Network Operations team. In this role, you will be responsible for providing high-quality support for our worldwide production network. You ll troubleshoot issues, coordinate with field engineers, and ensure operational continuity within a 24x7 network environment. Key Responsibilities Deliver expert-level technical support for LAN/WAN networks in a global environment. Perform configuration and troubleshooting of wired/wireless devices, routers, and switches. Monitor network components and conduct performance analysis. Troubleshoot protocols such as OSPF, BGP, and SD-WAN (Viptela). Coordinate with service providers for circuit-related issues, including raising and following up on tickets. Collaborate with clients and field engineers to ensure swift issue resolution. Apply change management procedures for network updates and changes. Maintain accurate documentation of client interactions and network events. Participate in shift-based operations and support 24x7x365 coverage including weekends and holidays. Escalate critical incidents and communicate proactively with stakeholders. Demonstrate initiative in improving processes and team collaboration. Adhere to internal communication protocols, customer service standards, and security guidelines. Key Requirements Bachelor s degree in Computer Science, Electronics, or related field (BSc/BE). CCNA certification is mandatory. 2+ years of experience in a NOC or enterprise-level network support environment. Strong foundation in networking principles (TCP/IP, Ethernet, routing protocols). Experience working with tools and hardware related to network infrastructure. Familiarity with Cisco Meraki devices is a plus. Proficiency in Microsoft Office and remote support tools. Strong communication (verbal & written) and interpersonal skills. Ability to remain calm and effective under pressure. Willingness to work in rotational shifts and in a 24x7 support model. What We Offer A permanent position with a leading global technology company Remote work flexibility Exposure to a global network support environment Opportunities for learning, growth, and career advancement Inclusive and collaborative work culture Ready to Join Us? If youre passionate about network support and eager to be part of a growing global team, we want to hear from you. Apply today and take the next step in your career with New Era Technology . View our Privacy Policy here https: / / www.neweratech.com / us / privacy-policy /
Posted 3 weeks ago
7.0 - 12.0 years
18 - 20 Lacs
Bengaluru
Work from Office
About the Opportunity: As a Technical Writer for Ericsson Enterprise Wireless Solutions, you will play a key role in ensuring the quality, discoverability, and accuracy of our technical content across both internal and external channels. You will conduct hands-on research to gather information from subject matter and translate complex technical concepts into clear, concise, and well-structured documentation. Your work will help users navigate and succeed with our technology, making a significant impact on customer satisfaction and success. What you will do: Produce, update, and maintain high-quality partner and customer-facing documentation for a deeply technical product used by enterprise clients and fast-growing technology companies. Create various types of content including user guides, FAQs, how-to articles, technical training materials, and instructional videos. Collaborate closely with product management, product marketing, engineering, customer success teams, and external customers to ensure documentation meets user needs and expectations. Treat documentation as a product by prioritizing, managing, and refining both content and its presentation. Identify opportunities to improve documentation efficiency and effectiveness. Work alongside technical documentation leadership to track and report on content performance against established goals. Develop comprehensive content plans for new products and feature releases. The skills you bring: 7+ years of experience researching, writing, and reviewing product documentation and/or technical content. Strong technical understanding of wireless WAN networking. Proven track record delivering high-quality documentation for technical products. Experience with structured authoring in XML and using content management systems (CMS) Experience creating instructional videos to complement written documentation. Background collaborating with technical organizations and working closely with subject matter . Aptitude for quickly grasping complex technical concepts and translating them into user-friendly content tailored for Ericsson Enterprise Wireless solutions customers. Passion for explaining how technology works and helping users succeed with complex systems.Strong technical skills and eagerness to learn new technologies and concepts. Collaborative mindset, measuring your success by the overall success of the customer.
Posted 3 weeks ago
2.0 - 5.0 years
2 - 5 Lacs
Bengaluru
Work from Office
What You Will Do As a Network Support Engineer, you will be tasked with delivering exceptional technical support to our clients and partners. Primary responsibilities will involve troubleshooting and resolving issues across the Meraki product line, including wireless access points, security appliances, and switches, as well as other related technologies. You will also play a key role in collaborating with cross-functional teams, like Engineering, Product Management, and Sales! Responsibilities * Own each customer case from initial creation to resolution, ensuring a seamless support experience and timely resolution of issues. * Effectively collaborate with partners and customers regarding technical issues and customer service inquiries, primarily over the phone and in writing. * Diagnose and resolve a wide range of complex network-related issues, including wireless, security, switching, IoT, and other Meraki product-related issues. * Work closely with Escalations, Engineering, Sales, PM, and other Cisco teams to resolve critical cases efficiently. * Understand and use Linux console commands to identify and resolve issues with Meraki devices and Meraki Dashboard services. * Read and analyze packet captures using Wireshark. * Keep up with the latest Meraki features and technology advancements by completing instructor-led and self-paced training modules, ensuring up-to-date expertise in product offerings. * Leverage acquired knowledge to suggest, edit, and write in-depth Knowledge Base articles. * Proactively use available resources and follow leadership guidance to develop professionally within your role whilst aligning with business objectives. Who You Are As a creative problem solver, you care deeply about what matters to our customers, partners, and colleagues. Using your advanced communication skills, you build meaningful customer relationships while responding quickly and efficiently to customers inquiries. You embrace changes that arise from data insights and proactively use feedback from leaders and peers to continuously enhance your technical skills and grow with our team. Minimum Qualifications * Solid understanding of network technologies (including firewalls, content filtering, routing/switching, VLANs and wireless) and hands-on experience with configuring and troubleshooting these technologies in real-world environments. * Thorough comprehension of fundamental networking protocols including TCP, STP, ARP, Ethernet, UDP, RADIUS 802.1x, OSPF, etc. * 2-5 years of experience in supporting or testing LANs, VLANs, WLANs, VPNs, NAT devices, and/or DHCP servers. * 2-5 years of experience in computer networking related problem solving, critical thinking, and troubleshooting. * Demonstrated ability in troubleshooting WiFi networks. Preferred Qualifications * Experience acting as a primary point of contact in customer escalations. * Proficiency in both written and verbal English communication, with the ability to convey complex technical concepts clearly and concisely. * Capable of effectively communicating with internal and external partners, fostering strong working relationships and collaboration. * Outstanding customer service skills, with a focus on understanding and addressing customer needs promptly and effectively. * Excellent time management skills, demonstrating the ability to prioritize multiple tasks, follow through on commitments, and maintain attention to detail. * Collaborates within cross-functional teams, fostering a supportive and inclusive environment. * Able to provide constructive feedback to peers when needed. * Networking certifications: CCNP, CWNA, etc. Why Cisco Meraki As the leader in cloud-managed IT, Cisco Meraki connects passionate people to their mission by simplifying the digital workplace. Our impact is driven by the innovative, purposeful, and vibrant people who make up our inclusive community. When technology is intuitive, our customers can focus on what matters. At Cisco Meraki, we re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case-by-case basis, qualified applicants with arrest and conviction records. Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidates hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
Posted 3 weeks ago
6.0 - 12.0 years
11 - 12 Lacs
Bengaluru
Work from Office
Description & Requirements Introduction: A Career at HARMAN Automotive We re a global, multi-disciplinary team that s putting the innovative power of technology to work and transforming tomorrow. At HARMAN Automotive, we give you the keys to fast-track your career. Engineer audio systems and integrated technology platforms that augment the driving experience. Combine ingenuity, in-depth research, and a spirit of collaboration with design and engineering excellence. Advance in-vehicle infotainment, safety, efficiency, and enjoyment. About the Role: The Telematics Solution position will report into the HARMAN Engineering organization and will be responsible for researching and the delivering software s, POCs for automotive embedded devices, which are both consumer and automotive grade products. Telematics is the key foundational technology for the connected car and autonomous driving. It includes technology like LTE modems and network access devices (NADs) as well as wireless standards e.g. BT/WiFi, GNSS, NFC etc. are one of the fastest growing areas. HARMAN works with leading suppliers to design telematics solutions to ensure every in-car experience is entertaining, productive, safe, and secure. As part of an agile team, you will research and build the software on telematics devices with state-of-the-art technologies and features like communication, networking, and positioning. You will be on a path finding mission to enable and create new business in the Telematics domain. Will be part of highly visible demos, and lead the effort to bring the product and solutions to market. Your responsibilities include design verification, testing, debugging, and RCA of defects. What You Will Do Play the individual contributor role in software/firmware design and development for V2X and MEC domain for embedded platform products. Take complete technical ownership of ensuring that there are no gaps in designing scalable and reusable software components; have hands-on experience in solving all critical technical issues. Design and develop scalable, maintainable, well automotive-grade Linux applications for V2X devices in compliance with industry standards on embedded platforms. Understand business requirements, associate them with agile entities (epics/stories/tasks) for planning and execution. Although primarily a technical role, you should have the right interpersonal skills to be approachable, define, drive, and negotiate, and reach timely consensus on issues within the team as well as with customers. Be able to independently drive requirements discussions with customers, Initiate and track dependencies of technical deliveries with external and internal stakeholders. Interface with System and Software architects and drive discussions. Responsible for the technical delivery and management of key features. Contribute new ideas and be proactive in working with multiple teams to resolve technical issues What You Need to Be Successful Masters/bachelor s degree in electrical, communications, computer engineering,g or a similar discipline Should have 6 to 12 years of overall experience in software development in embedded development practices using C++ and C; solid foundation in OOPS concepts and prior experience in architecture and design of software, and working with teams across geographical locations Should have strong programming skills in C++ Working experience in Linux Embedded Systems Working experience in Linux Systems Programming. Good understanding of Linux Inter Process Communication mechanisms (sockets, message queues, shared memory) Concepts and techniques for Multithreaded applications State Machine Implementation Prior experience in working directly with customers during requirement analysis, scoping, discussing key issues, and seeking resolutions to technical topics. Excellent written and oral communication skills to collaborate with teams across geographies. A broad technical background with general knowledge of cellular and network technology (5G, V2X), standards, software architectures, and automotive-grade products and processes Must have previous experience in high-level and low-level design of modules Must have previous experience in Requirement analysis and usage of requirements analysis tools like DOORS Apt knowledge of software architecture tools such as Enterprise Architect. Ability to work independently and mentor team members Preferred experience developing and debugging software in a real-time, embedded, multiprocessor, multi-interface environment using standard tools such as GDB, Valgrind, Wireshark, etc. Working experience with industry standard version control systems like GIT, Gerrit Working experience witha unit test automation tool Bonus Points if You Have Prior hands-on experience with embedded software testing for Automotive Products is a strong plus. Experience in V2X Technologies / Vehicle Security / Telematics / Data Communication/ Vector CANoe. A broad technical background with general knowledge of cellular and network technology (5G, V2X), standards, software architectures, and automotive-grade products and processes. Hands-on automotive special tools such as Vector Can Analyzer, Canoe. What Makes You Eligible Be willing to travel up to 10%, domestic and international travel. Proven record of experience in technical leadership of a software Design team. Effectively supervising, leading, and delegating tasks Experience in test methodologies, tools, and methods Good knowledge of embedded systems Strong Know-How of technical/automotive standards in infotainment or telematics software projects Efficiently meeting deadlines, schedules, and target dates What We Offer Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.) Extensive training opportunities through our own HARMAN University Competitive wellness benefits Tuition reimbursement Be Brilliant employee recognition and rewards program An inclusive and diverse work environment that fosters and encourages professional and personal development You Belong Here HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want. About HARMAN: Where Innovation Unleashes Next-Level Technology Ever since the 1920s, we ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected. Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other. If you re ready to innovate and do work that makes a lasting impact, join our talent community today ! #LI-SS3
Posted 3 weeks ago
12.0 - 15.0 years
14 - 16 Lacs
Bengaluru
Work from Office
Description & Requirements Introduction: A Career at HARMAN Automotive We re a global, multi-disciplinary team that s putting the innovative power of technology to work and transforming tomorrow. At HARMAN Automotive, we give you the keys to fast-track your career. Engineer audio systems and integrated technology platforms that augment the driving experience. Combine ingenuity, in-depth research, and a spirit of collaboration with design and engineering excellence. Advance in-vehicle infotainment, safety, efficiency, and enjoyment. About the Role: The Telematics Solution position will report into the HARMAN Engineering organization and will be responsible for researching and delivering software s, POCs for automotive embedded devices, which are both consumer and automotive grade products. Telematics is the key foundational technology for the connected car and autonomous driving. It includes technology like LTE modems and network access devices (NADs) as well as wireless standards e.g. BT/WiFi, GNSS, NFC etc. are one of the fastest growing areas. HARMAN works with leading suppliers to design telematics solutions to ensure every in-car experience is entertaining, productive, safe, and secure. As part of an agile team, you will research and build the software on telematics devices with state-of-the-art technologies and features like communication, networking, and positioning. You will be on a path finding mission to enable and create new business in the Telematics domain. Will be part of highly visible demos, and lead effort to bring the product and solutions to market. Your responsibilities include design verification, testing, debugging, and RCA of defects. What You Will Do Play the technical lead role in defining software architecture, design and development of projects in the V2X and MEC domain for embedded platforms. Take complete technical ownership of ensuring that there are no gaps in designing scalable and reusable software components; have hands-on experience in solving all critical technical issues. Design and develop scalable, maintainable, well automotive-grade Linux applications for V2X devices in compliance with industry standards on embedded platforms. Understand business requirements, associate them with agile entities (epics/stories/tasks) for planning and execution. Although primarily a technical role, you should have the right interpersonal skills to be approachable, define, drive and negotiate and reach timely consensus on issues within the team as well as with customers. Be able to independently drive requirements discussions with customers, Initiate and track dependencies of technical deliveries with external and internal stakeholders. Interface with System and Software architects and drive discussions. Responsible for technical delivery and management of key features. Technically mentor and lead a team of engineers with core capability around V2X technology domain Contribute new ideas and be proactive to work with multiple teams for resolving technical issues. What You Need to Be Successful Masters/bachelors degree in electrical, communications, computer engineering or a similar discipline. Should have 12 to 15 years of overall experience in software development in embedded development practices using C++ and C. Solid foundation in OOPS concepts and prior experience in System and Software architecture design. Experience in technical leadership of software Design team. Should have strong programming skills in C++ Working experience in Linux Systems Programming. Good understanding of Linux Inter Process Communication mechanisms (sockets, IPC, Synchronization) Concepts and techniques for Multithreaded applications State Machine Implementation. Good understanding of C-V2X/DSRC, CAN and GNSS Positioning Basics of V2X Security (Signing and Verification) Prior experience in working directly with customers during requirement analysis, scoping, discuss key issues and seek resolutions to technical topics. Excellent written and oral communication skills to collaborate with teams across geographies. Must have previous experience in high level and low-level design of modules Must have previous experience in Requirement analysis and usage of requirements analysis tools like DOORs Apt knowledge of software architecture tools such as Enterprise Architect. Ability to work independently and mentor team members Preferred experience developing and debugging software in a real-time, embedded, multiprocessor, multi-interface environment using standard tools such as Gdb, Valgrind, Wireshark etc. Working experience with industry standard version control systems like GIT, Gerrit. Working experience with unit test automation tool. Strong attitude to Problem solving. Bonus Points if You Have Prior hands-on experience with embedded software testing for Automotive Products is a strong plus. Experience in V2X Technologies / Vehicle Security / Telematics / Data Communication/ Vector CANoe. A broad technical background with general knowledge of cellular and network technology (5G, V2X), standards, software architectures, and automotive-grade products and processes. Hands on automotive special tools such as Vector Can Analyzer, Canoe. What Makes You Eligible Be willing to travel up to 10%, domestic and international travel. Proven record of experience in technical leadership of software Design team. Effectively supervising, leading, and delegating tasks Experience in test methodologies, tools, and methods Good knowledge of embedded systems Strong Know-How of technical/automotive standards in infotainment or telematics software projects Efficiently meeting deadlines, schedules, and target dates What We Offer Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.) Extensive training opportunities through our own HARMAN University Competitive wellness benefits Tuition Reimbursement Access to HARMAN Campus Fitness Center and Cafeteria. An inclusive and diverse work environment that fosters and encourages professional and personal development. Ever since the 1920s, we ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected. Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other. You Belong Here HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want. About HARMAN: Where Innovation Unleashes Next-Level Technology Ever since the 1920s, we ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected. Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other. If you re ready to innovate and do work that makes a lasting impact, join our talent community today ! #LI-RD2
Posted 3 weeks ago
2.0 - 5.0 years
10 - 14 Lacs
Bengaluru
Work from Office
What You Will Do As a Network Support Engineer, you will be tasked with delivering exceptional technical support to our clients and partners. Primary responsibilities will involve troubleshooting and resolving issues across the Meraki product line, including wireless access points, security appliances, and switches, as well as other related technologies. You will also play a key role in collaborating with cross-functional teams, like Engineering, Product Management, and Sales! Responsibilities * Own each customer case from initial creation to resolution, ensuring a seamless support experience and timely resolution of issues. * Effectively collaborate with partners and customers regarding technical issues and customer service inquiries, primarily over the phone and in writing. * Diagnose and resolve a wide range of complex network-related issues, including wireless, security, switching, IoT, and other Meraki product-related issues. * Work closely with Escalations, Engineering, Sales, PM, and other Cisco teams to resolve critical cases efficiently. * Understand and use Linux console commands to identify and resolve issues with Meraki devices and Meraki Dashboard services. * Read and analyze packet captures using Wireshark. * Keep up with the latest Meraki features and technology advancements by completing instructor-led and self-paced training modules, ensuring up-to-date expertise in product offerings. * Leverage acquired knowledge to suggest, edit, and write in-depth Knowledge Base articles. * Proactively use available resources and follow leadership guidance to develop professionally within your role whilst aligning with business objectives. Who You Are As a creative problem solver, you care deeply about what matters to our customers, partners, and colleagues. Using your advanced communication skills, you build meaningful customer relationships while responding quickly and efficiently to customers inquiries. You embrace changes that arise from data insights and proactively use feedback from leaders and peers to continuously enhance your technical skills and grow with our team. Minimum Qualifications * Solid understanding of network technologies (including firewalls, content filtering, routing/switching, VLANs and wireless) and hands-on experience with configuring and troubleshooting these technologies in real-world environments. * Thorough comprehension of fundamental networking protocols including TCP, STP, ARP, Ethernet, UDP, RADIUS 802.1x, OSPF, etc. * 2-5 years of experience in supporting or testing LANs, VLANs, WLANs, VPNs, NAT devices, and/or DHCP servers. * 2-5 years of experience in computer networking related problem solving, critical thinking, and troubleshooting. * Demonstrated ability in troubleshooting WiFi networks. Preferred Qualifications * Experience acting as a primary point of contact in customer escalations. * Proficiency in both written and verbal English communication, with the ability to convey complex technical concepts clearly and concisely. * Capable of effectively communicating with internal and external partners, fostering strong working relationships and collaboration. * Outstanding customer service skills, with a focus on understanding and addressing customer needs promptly and effectively. * Excellent time management skills, demonstrating the ability to prioritize multiple tasks, follow through on commitments, and maintain attention to detail. * Collaborates within cross-functional teams, fostering a supportive and inclusive environment. * Able to provide constructive feedback to peers when needed. * Networking certifications: CCNP, CWNA, etc. Why Cisco Meraki As the leader in cloud-managed IT, Cisco Meraki connects passionate people to their mission by simplifying the digital workplace. Our impact is driven by the innovative, purposeful, and vibrant people who make up our inclusive community. When technology is intuitive, our customers can focus on what matters. At Cisco Meraki, we re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case-by-case basis, qualified applicants with arrest and conviction records. Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidates hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
Posted 3 weeks ago
4.0 - 7.0 years
4 - 7 Lacs
Hyderabad
Work from Office
Location - Hyderabad Shift - CST timezone Experience - 4 - 7 Years Network Engineer - L1/L2 Support Key Responsibilities : Design, configure, and maintain LAN, WAN, and video conferencing infrastructure. Provide Tier 2/3 support for video conferencing systems (Zoom, WebEx, Microsoft Teams, Cisco Webex, Polycom, etc.). Troubleshoot and resolve issues related to network performance and video call quality (latency, jitter, packet loss). Monitor and analyze network and conferencing tools to ensure availability, reliability, and performance. Collaborate with IT teams to integrate conferencing systems with network architecture. Configure and manage switches, routers, firewalls, and wireless access points (Cisco, Aruba, Fortinet, etc.). Perform regular network maintenance, firmware updates, and patching. Document network configurations, procedures, and troubleshooting guidelines. ",
Posted 3 weeks ago
8.0 - 10.0 years
6 - 7 Lacs
Bengaluru
Work from Office
Intermediate consulting position operating independently with some assistance and guidance to provide quality work products to a project team or customer that comply with Oracle methodologies and practices. Performs standard duties and tasks with some variation to implement Oracle products and technology to meet customer specifications. Standard assignments are accomplished without assistance by exercising independent judgment, within defined policies and processes, to deliver functional and technical solutions on moderately complex customer engagements. 10+ years of overall experience in relevant functional or technical roles. Undergraduate degree or equivalent experience. Product or technical expertise relevant to practice focus. Ability to communicate effectively and build rapport with team members and clients. Ability to travel as needed. Preferred Qualifications 10-18 years of industry experience working on BRM/ECE/PDC with good domain knowledge on Telecom Industry and Business Support System. Mandatory Skills: 1. More than 8+yrs of total experience working on Telecom domain on the configuration and release management of Oracle BSS product like BRM/ECE/PDC/OCOMC. 2. Hands on experience on Oracle BRM/ECE/PDC configuration management tools such as GIT, SVN etc and policies. 3. Good understanding on Branching, Merging releases, version control, posting releases to various environments including non-production and production envrionments. 4. Good to have experience on installation of Oracle BRM/ECE/PDC/OCOMC. 5. Good to have experience and knowledge on CNE concepts, dockers, kubernetes, understanding on helm chart updates, and knowledge on BRM/ECE CNE. Exposure to one of the configuration and release management tool like SVN, GIT, CVS etc. Exposure to any of defect tracking tool like Jira, Redmine etc.. Desirable Functional/Technical Skills: 1. Domain knowledge on Pre-paid, Post-paid Billing areas for Broadband/Wireless Voice/SMS/Data service provider. 2. Good problem solving, troubleshooting & communication skills. 3 Should have customer-facing skills and should be able to drive workshops with the customer using Oracle tools, technologies, products, and methodologies. 4. Strong communication skills to deal with internal stakeholders, customers, and partners. 5. Willingness to Travel
Posted 3 weeks ago
3.0 - 6.0 years
3 - 7 Lacs
Hyderabad
Work from Office
Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.
Posted 3 weeks ago
3.0 - 6.0 years
1 - 5 Lacs
Hyderabad
Work from Office
Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.
Posted 3 weeks ago
4.0 - 9.0 years
4 - 8 Lacs
Hyderabad
Work from Office
Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.
Posted 3 weeks ago
2.0 - 6.0 years
4 - 8 Lacs
Hyderabad
Work from Office
Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.
Posted 3 weeks ago
3.0 - 7.0 years
4 - 8 Lacs
Hyderabad
Work from Office
Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.
Posted 3 weeks ago
3.0 - 7.0 years
30 - 35 Lacs
Chennai
Work from Office
Job Description Who You ll Work With: The candidate will be working with the WiFi team at Arista, developing cutting edge and next generation WiFi solutions in a fast-paced environment. The WiFi team is responsible for the end to end development of the Cloud managed WiFi product portfolio of Arista. This specific position is for the WiFi AccessPoint team. What You ll Do As a core member of the AccessPoint team, the candidate is expected to work closely with relevant teams to understand product requirements, design the solution, build the software and deliver it for final validation and customer deployment. The successful candidate will also keep track of new and emerging technologies and their impact on Arista products, come up with new and innovative ideas to improve and differentiate the product and help Arista become a leading player in the Campus space. The candidate will also work closely with sales and support teams to push new solutions, understand customer needs and pain points and help resolve escalations. The candidate is expected to have a strong background in software development and good understanding of systems and networking areas with the knowledge of the WiFi area as an added bonus. The candidates role will not be limited to a single aspect of the product, it will be broad encompassing many different aspects including but not limited to developing new Access Points, designing and implementing new features, tracking new technologies and working closely with the sales and customer teams. Requirements: Strong engineering and Computer Science fundamentals Minimum 3-15 years of relevant experience Well versed with programming in one of C/C++ languages Experience working in a Linux environment, dev
Posted 3 weeks ago
3.0 - 7.0 years
6 - 10 Lacs
Chennai
Work from Office
Job Description Who You ll Work With: The candidate will be working with the WiFi team at Arista, developing cutting edge and next generation WiFi solutions in a fast-paced environment. The WiFi team is responsible for the end to end development of the Cloud managed WiFi product portfolio of Arista. This specific position is for the WiFi AccessPoint team. What You ll Do As a core member of the AccessPoint team, the candidate is expected to work closely with relevant teams to understand product requirements, design the solution, build the software and deliver it for final validation and customer deployment. The successful candidate will also keep track of new and emerging technologies and their impact on Arista products, come up with new and innovative ideas to improve and differentiate the product and help Arista become a leading player in the Campus space. The candidate will also work closely with sales and support teams to push new solutions, understand customer needs and pain points and help resolve escalations. The candidate is expected to have a strong background in software development and good understanding of systems and networking areas with the knowledge of the WiFi area as an added bonus. The candidates role will not be limited to a single aspect of the product, it will be broad encompassing many different aspects including but not limited to developing new Access Points, designing and implementing new features, tracking new technologies and working closely with the sales and customer teams. Requirements: Strong engineering and Computer Science fundamentals Minimum 3-15 years of relevant experience Well versed with programming in one of C/C++ languages Experience working in a Linux environment, dev
Posted 3 weeks ago
0.0 - 6.0 years
2 - 3 Lacs
Kolkata
Work from Office
An Executive - Operations is responsible for overseeing the day-to-day operations of a company to ensure efficiency, profitability, and growth Some of the key responsibilities for this role include:1 Developing and implementing operational strategies 2 Monitoring and analyzing operational metrics to identify areas for improvement and implementing continuous improvement initiatives 3 Express their operations strategies & objectives to make sure that the company which they are working for reaches its target and operates effectively 4 Strong leadership and problem-solving skills, as well as the ability to analyze data and make informed decisions, are essential for success in this role
Posted 3 weeks ago
0.0 - 6.0 years
2 - 3 Lacs
Hosur, Bengaluru
Work from Office
An Executive - Operations is responsible for overseeing the day-to-day operations of a company to ensure efficiency, profitability, and growth Some of the key responsibilities for this role include:1 Developing and implementing operational strategies 2 Monitoring and analyzing operational metrics to identify areas for improvement and implementing continuous improvement initiatives 3 Express their operations strategies & objectives to make sure that the company which they are working for reaches its target and operates effectively 4 Strong leadership and problem-solving skills, as well as the ability to analyze data and make informed decisions, are essential for success in this role
Posted 3 weeks ago
0.0 - 1.0 years
2 - 3 Lacs
Kolkata
Work from Office
Support daily operations and gain exposure to process workflows Assist with documentation, reporting, and coordination tasks Learn industry standards and company-specific systems Participate in training and mentorship activities
Posted 3 weeks ago
0.0 - 1.0 years
2 - 3 Lacs
Hosur, Bengaluru
Work from Office
Support daily operations and gain exposure to process workflows Assist with documentation, reporting, and coordination tasks Learn industry standards and company-specific systems Participate in training and mentorship activities
Posted 3 weeks ago
7.0 - 10.0 years
10 - 14 Lacs
Noida
Work from Office
Job Title: IT Manager Location: Noida/Kolkata Experience: 7 10 years Type: Full-time Role Overview: We are seeking a hands-on and technically proficient IT Manager to lead our IT operations, infrastructure, and support functions. The ideal candidate brings strong experience across devices, operating systems, networks, security tools, and IT process compliance. You will lead a team of Helpdesk Engineers while managing the overall health, performance, and security of IT systems in alignment with global standards. Key Responsibilities: Lead and mentor a team of Helpdesk Engineers to ensure timely and efficient IT support. Manage and monitor infrastructure including networks, on-prem and cloud servers, endpoints, and Azure. Administer and secure devices using Microsoft Intune, Defender, Entra, and manage M365 and AD environments. Oversee Windows, macOS, and Linux operating systems with a strong understanding of their ecosystem. Configure and troubleshoot firewalls, switches, routers, and wireless access points. Participate in global ticket queues and assigned projects as needed. Maintain and configure collaboration tools including Jira, Confluence, and SharePoint. Ensure compliance with global IT processes, ISO 27001 standards, and cybersecurity directives. Analyse dashboards, system reports, and tickets to identify and address gaps proactively. Act as the escalation point for unresolved or high-impact IT issues. Ensure all IT assets and infrastructure comply with cyber security standards and audit requirements. Preferred Skills & Qualifications: Proficiency in Microsoft technologies: Intune, Entra, Defender, M365, Active Directory Hands-on with Jira, Confluence, and SharePoint Strong knowledge of Windows, macOS, and Linux OS Sound understanding of network infrastructure and firewall management Experience managing Azure Infrastructure Familiar with ITIL processes and service management ISO 27001 knowledge or certification is a plus Experience designing Jira automation workflows is a strong advantage
Posted 3 weeks ago
7.0 - 10.0 years
9 - 13 Lacs
Kolkata
Work from Office
Job Title: IT Manager Location: Noida/Kolkata Experience: 7 10 years Type: Full-time Role Overview: We are seeking a hands-on and technically proficient IT Manager to lead our IT operations, infrastructure, and support functions. The ideal candidate brings strong experience across devices, operating systems, networks, security tools, and IT process compliance. You will lead a team of Helpdesk Engineers while managing the overall health, performance, and security of IT systems in alignment with global standards. Key Responsibilities: Lead and mentor a team of Helpdesk Engineers to ensure timely and efficient IT support. Manage and monitor infrastructure including networks, on-prem and cloud servers, endpoints, and Azure. Administer and secure devices using Microsoft Intune, Defender, Entra, and manage M365 and AD environments. Oversee Windows, macOS, and Linux operating systems with a strong understanding of their ecosystem. Configure and troubleshoot firewalls, switches, routers, and wireless access points. Participate in global ticket queues and assigned projects as needed. Maintain and configure collaboration tools including Jira, Confluence, and SharePoint. Ensure compliance with global IT processes, ISO 27001 standards, and cybersecurity directives. Analyse dashboards, system reports, and tickets to identify and address gaps proactively. Act as the escalation point for unresolved or high-impact IT issues. Ensure all IT assets and infrastructure comply with cyber security standards and audit requirements. Preferred Skills & Qualifications: Proficiency in Microsoft technologies: Intune, Entra, Defender, M365, Active Directory Hands-on with Jira, Confluence, and SharePoint Strong knowledge of Windows, macOS, and Linux OS Sound understanding of network infrastructure and firewall management Experience managing Azure Infrastructure Familiar with ITIL processes and service management ISO 27001 knowledge or certification is a plus Experience designing Jira automation workflows is a strong advantage
Posted 3 weeks ago
3.0 - 5.0 years
5 - 8 Lacs
Hyderabad
Work from Office
Position Summary: We are seeking an experienced Network Infrastructure Delivery Engineer II to support the implementation and maintenance of critical network infrastructure. This role will be responsible for deploying and managing network systems, supporting upgrades, troubleshooting, and ensuring optimal performance and security. The ideal candidate will have strong technical expertise in network infrastructure, a commitment to high-quality delivery, and the ability to work both independently and collaboratively in a fast-paced environment. Key Responsibilities: Network Deployment and Implementation Install, configure, and support network infrastructure, including routers, switches, firewalls, and wireless systems. Manage and execute network deployment projects, ensuring that installations meet company standards, performance, and security requirements. Develop and maintain documentation for network configurations, procedures, and best practices. Project Collaboration Work closely with cross-functional teams (Infrastructure Engineers, Information Security, and Local Operations Staff) to understand project requirements and contribute to successful project delivery. Coordinate with external vendors and stakeholders to ensure proper equipment delivery, system integrations, and troubleshooting support. Collaborate with M&A teams to assess the network infrastructure of target companies during due diligence. Develop integration plans for merging network environments, addressing potential conflicts and ensuring seamless operations. System Monitoring and Troubleshooting Provide level 2 support for issues related to latency, bandwidth, and connectivity. Troubleshoot complex network issues and support root-cause analysis to prevent recurrence. Identify potential network vulnerabilities and security risks during M&A due diligence. Implement security measures to protect the merged network infrastructure. continuous improvement. Qualifications: Education: Bachelor s degree in Computer Science, Information Technology, or a related field (or equivalent experience). Experience: Minimum of 3-5 years in network engineering, with proven experience in network infrastructure deployment and support. Certifications: Industry certifications such as CCNA, CCNP, or CompTIA Network+ preferred. Technical Skills: Proficiency in network protocols (TCP/IP, DNS, DHCP, BGP, 802.1x). Hands-on experience with Cisco, Juniper, or similar networking hardware. Familiarity with Infrastructure tools (SolarWinds, Netbox, etc.) and scripting for automation (Python, PowerShell). Strong understanding of network security principles and best practices. Soft Skills: Strong analytical and problem-solving skills, effective communicator, and ability to work well in team-oriented environments. Additional Requirements: Availability for on-call rotations and occasional after-hours work for maintenance or emergency troubleshooting. Ability to lift and install network equipment, as needed, on location. Ability to travel (20%). What We Offer: Competitive salary and benefits package Professional growth and development opportunities Supportive work environment with a focus on work-life balance
Posted 3 weeks ago
12.0 - 17.0 years
20 - 27 Lacs
Bengaluru
Work from Office
Sr. Staff Systems Engineer, WiFi/Bluetooth in Bangalore, India Sr. Staff Systems Engineer, WiFi/Bluetooth Description Synaptics is leading the charge in AI at the Edge, bringing AI closer to end users and transforming how we engage with intelligent connected devices, whether at home, at work, or on the move. As the go-to partner for the world s most forward-thinking product innovators, Synaptics powers the future with its cutting-edge Synaptics Astra AI-Native embedded compute, Veros wireless connectivity, and multimodal sensing solutions. We re making the digital experience smarter, faster, more intuitive, secure, and seamless. From touch, display, and biometrics to AI-driven wireless connectivity, video, vision, audio, speech, and security processing, Synaptics is the force behind the next generation of technology enhancing how we live, work, and play. Synaptics is looking for Sr. Staff Systems Engineer, WiFi/Bluetooth to join our dynamic and growing organization. You will be responsible for developing and driving new technologies working on the PHY algorithm development, system integration, and working with RF/CHIP/SW team in validating and optimizing overall performance of connectivity chips. This position reports to the Director, WLAN System Algorithms and Architecture. Responsibilities & Competencies Job Duties Be involved in the algorithmic partition across software, firmware and hardware Lead development of connectivity PHY baseband algorithms and new features in wireless system that enhance system performance or reduce cost and die-size Be closely involved in the standardization activities in IEEE /WFA/or BT SIG Partner closely with RF, ASIC and SW teams to implement algorithms in the hardware/firmware Function as a highly skilled individual contributor and provide technical guidance in the systems design team Work closely with RF, Software, Algorithm, Chip, AE/FAE, Marketing teams for productizing WLAN&BT Combo chip for Home IOT and Automotive markets Competencies Strong research and development background in wireless technologies Track record of taping out multiple chips Proactive, self-starter, able to work independently in a fast-paced environment Well organized with strong attention to detail; proactively ensures work is accurate Positive attitude and work ethic; unafraid to ask questions and explore new ideas Ability to become part of and lead geographically distributed, cross functional project teams as necessary Resourceful and able to solve problems through adapting technology and a solid understanding of product architecture Analytical and able to make informed decisions based on experience Sets clear expectations and objectives, and brings parties together to drive key initiatives Ability to work within a diverse team and mentor developing team members Excellent verbal and written communication Strong team player with the ability to work within a geographically diverse team and willingness to mentor developing team members Qualifications (Requirements) Master s degree in Electrical Engineering with emphasis on Communication Engineering or Signal Processing or related field or equivalent 12+ years of experience working on systems engineering in modem design Proven experience in design and delivery of communication algorithms for the wireless PHY layer protocols such as 802.11 a/b/g/n/ac/ax/be, or cellular technologies (3G/4G/5G) or other wireless technologies Proven experience with successful tape-outs of new products Strong inter-personal skills Belief in Diversity Synaptics is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information.
Posted 3 weeks ago
0.0 - 1.0 years
1 - 3 Lacs
Karimnagar, Khammam, Anantapur
Work from Office
Field Engineer responsibilities include working under strict deadlines and having clear milestones to achieve Part of a Field Engineer job description includes being able to look into service delivery carry out feasibility exercises determine connectivity prepare detailed, technical and operational documentation. Timely Maintenance In the banking sector, the Field Engineer has to ensure the smooth functioning of communications systems. They are accountable for installing, testing, and maintaining equipment such as installing fire alarm systems and cameras, routers & switches to run wireless networks. Equipment Checkups Field engineering includes following up with the routine checkups of equipment. The professional must ensure optimal performance and must take care of component repairs. Interested candidates may apply through naukri or contact Mr. Naresh Kumar (98482 55993) Please refer your friends and family if possible.
Posted 3 weeks ago
3.0 - 8.0 years
6 - 11 Lacs
Hyderabad, Bengaluru
Work from Office
Role & responsibilities • Responsible for sales and business development of IT & Communication solutions, Advanced Software observability platform through SaaS or on-premises, and Security technologies (Routing, Switching, Cybersecurity, Wireless, Telephony, Video Conference, and Enterprise Software Solutions). • Identifying new opportunities, prospecting for Advanced Software observability platform and security solution sales, and driving sales closures to achieve assigned targets. • Account Management Independently map accounts and build strong relationships across key stakeholders (IT, Purchase, Finance, and Security teams) within the account. • Understanding client requirements for Advanced Software monitoring platform, security, and IT solutions and positioning the appropriate solution tailored to their needs. • Sales planning, forecasting, and pipeline management for software, security, and IT infrastructure solutions. • Achieving key business parameters (revenues, gross margins, and payment collection) across IT, Advanced Software observability platform, and security verticals. • Targeted market segments – Medium & Large Enterprises, Government & Defense, Infrastructure, and Security-focused sectors. Skills Required • Strong knowledge of IT Networking, Software Sales, and Security solutions (Cybersecurity, Firewalls, Endpoint Protection, SIEM, IAM, etc.). • Proven track record in sales and business development of software and security solutions with large and medium organizations. • Solution selling expertise in software and security technologies. • Understanding of cybersecurity compliance, risk management, and threat prevention strategies. • Knowledge of commercial processes and bid preparations for IT and security solutions. • Excellent written and oral communication, negotiation, and presentation skills to effectively sell security and software solutions.
Posted 3 weeks ago
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