1147 Wireless Jobs - Page 12

KRA 6+ years of hands-on experience in Network infrastructure like Routing, Switching and Wireless technologies. Hands-on experience on working with Network products including Nexus Switches, Cisco Routers, Cisco Switches, Cisco/Aruba Wireless Controller. Hands on experience in dynamic routing protocols including OSPF, EIGRP & BGP. Hands on experience in IPSec, HSRP, VRRP, Ether-channel, Stacking, VSS, RSTP. Able to perform IOS upgrade of activities remotely for cisco switches, routers, WLC. Hands on experience in managing Nexus switches 7K, 5K, 2k. Have experience on VPC, FEX. Hands on experience in troubleshooting Wireless related issues, WLC implementation, AP replacement, Wireless client authentication, etc. Hands on experience on DNAC and ACI technologies. Hands on experience in WAN management, working with service provider coordination. Able to explain scenarios and have working knowledge and be able to troubleshoot the functions and operations of Routers, Switches, Wireless Controllers and IOS upgrade. Knowledge in ITIL framework which includes Incident, Change, Problem management. Able to monitor the health of network and traffic flow capture using monitoring tools. Good understanding and knowledge on DNS / DHCP / IPAM technologies. Industry standard certification like CCNA is desired. CCNP / CCIE is optional.

Not just a job, but a career Yokogawa, award winner for Best Asset Monitoring Technology and Best Digital Twin Technology at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries. Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect. About the Team Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do. Network Design and Implementation: Design, deploy(New Projects), and configure network infrastructure components, including routers, switches(CISCO), firewalls (PaloAlto, Fortinet etc), and wireless Controllers and Access Points (CISCO), NPS authentication. Collaborate with IT team to plan and execute network expansion projects. Implement network security measures and protocols to protect the organizations data and systems. Hands on with using Visio application for HLD and LDL diagram Network Monitoring and Maintenance : Monitor network performance, identify and troubleshoot network issues, and implement necessary solutions. Conduct regular network maintenance activities, including firmware upgrades, patch management, and configuration backups. Perform network capacity planning to ensure scalability and reliability. Network Security: Implement and maintain network security policies and procedures, including firewalls, intrusion detection systems, and VPNs. Conduct regular security assessments and vulnerability testing to identify and mitigate potential risks. Respond to security incidents and perform incident analysis, root cause analysis, and remediation. User Support and Training : Provide technical support to end-users for network-related issues, including connectivity, access, and performance problems. Assist in the configuration and troubleshooting of network devices for end-users. Conduct user training sessions to enhance network awareness and best practices. Documentation and Reporting: Maintain accurate documentation of network configurations, procedures, and troubleshooting steps. Generate reports on network performance, security incidents, Vendor Management: - Collaborate with vendors and third-party service providers to ensure the security of network-related products and services. - Evaluate and select vendors based on their ability to meet security requirements and standards. - Establish and maintain strong relationships with vendors, including contract negotiation and performance monitoring. Security Incident Management: - Respond promptly and effectively to security incidents, following established incident response procedures. - Coordinate with cross-functional teams to contain and mitigate the impact of security incidents. - Conduct post-incident analysis and implement necessary measures to prevent future occurrences. Global Partner Coordination: - Serve as the primary point of contact for global partners(NTT) and vendors, ensuring effective coordination and communication. - Collaborate with partners to develop and maintain mutually beneficial relationships, fostering a collaborative and productive environment. - Coordinate and align network (WAN) strategies and initiatives with global partners, ensuring consistency and adherence to shared security standards. - Facilitate regular meetings and discussions with partners to address network concerns, exchange information, Vulnerability Management: Conducting vulnerability assessments, utilizing vulnerability scanning tools, and implementing patch management processes to identify and remediate vulnerabilities in systems and applications Qualifications and Skills: - Bachelors degree in Computer Science, Information Technology, or a related field (or equivalent experience). - Proven experience as a Network Administrator or in a similar role. - In-depth knowledge of network protocols, technologies, and topologies. - Strong understanding of TCP/IP, DNS, DHCP, VPN and other network services. - Experience with network monitoring and troubleshooting tools. - Familiarity with network security principles and best practices. - Excellent problem-solving and analytical skills. - Experience with security tools and technologies - Strong communication and interpersonal skills. - Industry certifications (e.g., CCNA, CCNP, CCIE, CEH) are a plus. Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential. Are you being referred to one of our rolesIf so, ask your connection at Yokogawa about our Employee Referral process!

Network Troubleshooting and Issue Resolution: Investigate and resolve complex network issues escalated from Level 1 and Level 2 support teams. Use advanced diagnostic tools and techniques to analyse network faults, identify causes, and implement solutions. Network Performance Monitoring: monitor network health, performance, and availability across multiple sites, ensuring uptime and performance standards are met. Resolve potential performance bottlenecks. Network Optimization: Evaluate network performance data and implement optimization strategies to improve network reliability, speed, and security. Configuration and Installation: Assist with the configuration, deployment, and integration of networking hardware (routers, switches, wireless, firewalls) and software, ensuring adherence to best practices and company policies. Documentation: Maintain accurate and detailed documentation for network configurations, system architecture, troubleshooting procedures, and escalations. Update and improve operational manuals. ",

In a world where customers consistently interact with your brand across multiple channels-including digital and social-we at Startek value our ability to effectively garner those interactions and CX insights, analysing, unlocking, and providing intelligence that drives digital transformation and further revenues for you, our client. Put simply: we break down the complexity of your customer lifecycle and help your customers build and sustain emotional connections with your brand. Our tech-enabled and Human assisted digital solutions build both on your CX requirements and our business transformation expertise and willingness to consistently pivot, innovate, and take advantage of new digital technologies. It s a robust approach. We ve partnered with global brands for over 3 decades now -working with them across their consumer value chain and providing new age customer experience solutions and insights that are helping them define and reach their target audiences with greater efficiency and better value for every dollar spent. Our partnerships have always been about more than building emotional connections with customers; they are about using artificial intelligence, omnichannel orchestration and providing CX insights & technologies, that has the power for digital transformation We do this across 46 locations in 13 countries, with over 40,000 employees managing almost half a billion customer interactions every year for over 150 clients in different industries. **DISCLAIMER*** With the increase of remote positions since COVID, many companies have seen an increase in false representation recruiters and offering fraudulent positions/pay rates that do not exist. These messages are from anonymous sources and crafted to appear as they are being sent from Startek recruiters. All communication from Startek will have an email address from startek.com . Additionally, a scam message can request funds or other personal information prior to the offer letter being released. This is not a standard operating procedure for Startek to be employed with the organization. Startek is not responsible for any fraudulent representing the company. At STARTEK, we believe the most important customer engagement is the one that happens next. And that s where you come in! We re looking for customer support representatives who are true engagement specialists - skilled at engaging in meaningful interactions that make our clients customers say WOW! In this role, you ll be responsible for supporting customers through live chats as well as troubleshooting issues with their specific wireless internet products and services. Most importantly, you ll have the opportunity to make a difference, every day, in the lives of our clients customers. In return, we offer a competitive compensation package, great benefits, a fun, and friendly atmosphere and so much more! If you re positive, energetic, and ready to engage, apply now for immediate consideration.

In a world where customers consistently interact with your brand across multiple channels-including digital and social-we at Startek value our ability to effectively garner those interactions and CX insights, analysing, unlocking, and providing intelligence that drives digital transformation and further revenues for you, our client. Put simply: we break down the complexity of your customer lifecycle and help your customers build and sustain emotional connections with your brand. Our tech-enabled and Human assisted digital solutions build both on your CX requirements and our business transformation expertise and willingness to consistently pivot, innovate, and take advantage of new digital technologies. It s a robust approach. We ve partnered with global brands for over 3 decades now -working with them across their consumer value chain and providing new age customer experience solutions and insights that are helping them define and reach their target audiences with greater efficiency and better value for every dollar spent. Our partnerships have always been about more than building emotional connections with customers; they are about using artificial intelligence, omnichannel orchestration and providing CX insights & technologies, that has the power for digital transformation We do this across 46 locations in 13 countries, with over 40,000 employees managing almost half a billion customer interactions every year for over 150 clients in different industries. **DISCLAIMER*** With the increase of remote positions since COVID, many companies have seen an increase in false representation recruiters and offering fraudulent positions/pay rates that do not exist. These messages are from anonymous sources and crafted to appear as they are being sent from Startek recruiters. All communication from Startek will have an email address from startek.com . Additionally, a scam message can request funds or other personal information prior to the offer letter being released. This is not a standard operating procedure for Startek to be employed with the organization. Startek is not responsible for any fraudulent representing the company. At STARTEK, we believe the most important customer engagement is the one that happens next. And that s where you come in! We re looking for customer support representatives who are true engagement specialists - skilled at engaging in meaningful interactions that make our clients customers say WOW! In this role, you ll be responsible for supporting customers through live chats as well as troubleshooting issues with their specific wireless internet products and services. Most importantly, you ll have the opportunity to make a difference, every day, in the lives of our clients customers. In return, we offer a competitive compensation package, great benefits, a fun, and friendly atmosphere and so much more! If you re positive, energetic, and ready to engage, apply now for immediate consideration.

In a world where customers consistently interact with your brand across multiple channels-including digital and social-we at Startek value our ability to effectively garner those interactions and CX insights, analysing, unlocking, and providing intelligence that drives digital transformation and further revenues for you, our client. Put simply: we break down the complexity of your customer lifecycle and help your customers build and sustain emotional connections with your brand. Our tech-enabled and Human assisted digital solutions build both on your CX requirements and our business transformation expertise and willingness to consistently pivot, innovate, and take advantage of new digital technologies. It s a robust approach. We ve partnered with global brands for over 3 decades now -working with them across their consumer value chain and providing new age customer experience solutions and insights that are helping them define and reach their target audiences with greater efficiency and better value for every dollar spent. Our partnerships have always been about more than building emotional connections with customers; they are about using artificial intelligence, omnichannel orchestration and providing CX insights & technologies, that has the power for digital transformation We do this across 46 locations in 13 countries, with over 40,000 employees managing almost half a billion customer interactions every year for over 150 clients in different industries. **DISCLAIMER*** With the increase of remote positions since COVID, many companies have seen an increase in false representation recruiters and offering fraudulent positions/pay rates that do not exist. These messages are from anonymous sources and crafted to appear as they are being sent from Startek recruiters. All communication from Startek will have an email address from startek.com . Additionally, a scam message can request funds or other personal information prior to the offer letter being released. This is not a standard operating procedure for Startek to be employed with the organization. Startek is not responsible for any fraudulent representing the company. At STARTEK, we believe the most important customer engagement is the one that happens next. And that s where you come in! We re looking for customer support representatives who are true engagement specialists - skilled at engaging in meaningful interactions that make our clients customers say WOW! In this role, you ll be responsible for supporting customers through live chats as well as troubleshooting issues with their specific wireless internet products and services. Most importantly, you ll have the opportunity to make a difference, every day, in the lives of our clients customers. In return, we offer a competitive compensation package, great benefits, a fun, and friendly atmosphere and so much more! If you re positive, energetic, and ready to engage, apply now for immediate consideration.

In a world where customers consistently interact with your brand across multiple channels-including digital and social-we at Startek value our ability to effectively garner those interactions and CX insights, analysing, unlocking, and providing intelligence that drives digital transformation and further revenues for you, our client. Put simply: we break down the complexity of your customer lifecycle and help your customers build and sustain emotional connections with your brand. Our tech-enabled and Human assisted digital solutions build both on your CX requirements and our business transformation expertise and willingness to consistently pivot, innovate, and take advantage of new digital technologies. It s a robust approach. We ve partnered with global brands for over 3 decades now -working with them across their consumer value chain and providing new age customer experience solutions and insights that are helping them define and reach their target audiences with greater efficiency and better value for every dollar spent. Our partnerships have always been about more than building emotional connections with customers; they are about using artificial intelligence, omnichannel orchestration and providing CX insights & technologies, that has the power for digital transformation We do this across 46 locations in 13 countries, with over 40,000 employees managing almost half a billion customer interactions every year for over 150 clients in different industries. **DISCLAIMER*** With the increase of remote positions since COVID, many companies have seen an increase in false representation recruiters and offering fraudulent positions/pay rates that do not exist. These messages are from anonymous sources and crafted to appear as they are being sent from Startek recruiters. All communication from Startek will have an email address from startek.com . Additionally, a scam message can request funds or other personal information prior to the offer letter being released. This is not a standard operating procedure for Startek to be employed with the organization. Startek is not responsible for any fraudulent representing the company. At STARTEK, we believe the most important customer engagement is the one that happens next. And that s where you come in! We re looking for customer support representatives who are true engagement specialists - skilled at engaging in meaningful interactions that make our clients customers say WOW! In this role, you ll be responsible for supporting customers through live chats as well as troubleshooting issues with their specific wireless internet products and services. Most importantly, you ll have the opportunity to make a difference, every day, in the lives of our clients customers. In return, we offer a competitive compensation package, great benefits, a fun, and friendly atmosphere and so much more! If you re positive, energetic, and ready to engage, apply now for immediate consideration.

Overview Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do. Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers. Job Summary: This job is in the R&D group of Keysight High Frequency Measurement Center of Excellence (HFM COE). HFM COE is responsible for developing world-leading network analyzers, signal analyzers, signal generators and transceivers that are utilized to design and test next-generation products in cellular communications, satellite systems, automotive collision avoidance, and other high frequency wireless systems. We are seeking an experienced Software Engineer to serve as a technical leader, responsible for architecting, designing, and developing complex large-scale software for Signal Analyzers. The ideal candidate will possess extensive full stack knowledge spanning from lower-level hardware/firmware integration, through measurement algorithm design, to customer-facing application implementation, and be able to leverage that knowledge to deliver software solutions to our customers. This position is part of an Agile team and will participate in the full software development lifecycle. As a technical leader, the successful candidate must be able to collaborate with other functional teams to translate broad concepts and business strategies into structured solutions, deliver complex and high impact designs, address performance and optimization concerns, and drive the delivery of cutting-edge technologies that shape the future with passion and motivation. Responsibilities Collaborate with cross-functional teams to define and prioritize requirements. Review, analyze and optimize architecture of the product with innovative solutions. Develop and improve GUI & RUI usability continuously. Define and develop interfaces between firmware (hardware control) and software. Follow coding rules and conduct code reviews with constructive feedback. Leverage RF measurement science knowledge in software designs. Provide leadership and mentoring to other team members. Qualifications BS, MS, or PhD in Computer Science, Computer Engineering, or other related engineering discipline with software emphasis 4+ years software engineering experience, with consistent success designing and delivering solutions. Strong knowledge and experience in object oriented (OO) design and programming. Proven experience in building , testing, and debugging software Proficiency in C#, C++, .NET, WPF, MVVM Familiarity with Agile development and tools such as TFS, GIT, Jenkins, Jira, etc. Demonstrated ability to work with a team and collaborate effectively with across global teams of engineers achieve objectives Understand business and customer needs and apply knowledge to create innovative solutions Good organizational skills and ability to work in a fast-paced, results driven environment Proven ability to deliver complex and challenging assignments Excellent written and verbal communications skills Demonstrated analytical and problem-solving skills with a passion for learning and professional growth Preferred Qualifications: Strong RF Measurement Science knowledge and telecommunication specifications Experience with Measurement Instruments (signal analyzers, network analyzers, signal generators, Oscilloscopes, etc.) Careers Privacy Statement***Keysight is an Equal Opportunity Employer.**Collaborate with cross-functional teams to define and prioritize requirements. Review, analyze and optimize architecture of the product with innovative solutions. Develop and improve GUI & RUI usability continuously. Define and develop interfaces between firmware (hardware control) and software. Follow coding rules and conduct code reviews with constructive feedback. Leverage RF measurement science knowledge in software designs. Provide leadership and mentoring to other team members.

The ideal candidate should have a minimum of 4+ years of relevant experience in the following areas: - Proficiency in C and C++ programming languages. - Knowledge of 3GPP, LTE, and 5G NR Telecom standards. - Familiarity with RAN, BaseBand, and L1/L2/L3 protocol layers. - Experience working with Linux and Networking technologies. Required Skill Sets: - Strong programming skills in C, C++, C-Linux, and Bash. - Understanding of Telecom-IP Com and Telecommunication concepts. - Knowledge of 3GPP2, 3GPP, GSM, 2G, 3G, LTE, 5G, Networking, Wireless, and Baseband technologies. - Experience in DSP, RTOS, VxWorks, ARM, x86, ASIC, PHY, Embedded systems, Time series, and Digital signal processing. - Familiarity with CPRI, eCPRI, NETCONF, YANG, gNb, eNb, BTS, and RBS. The successful candidate should be able to demonstrate expertise in the mentioned areas and contribute effectively to the team's projects and goals.,

You will be working as a Network Engineer with a focus on Client Network Devices (SD-WAN, Routers, Switches, Wireless, etc.), including upgrades, migrations, configurations, and deployments. Your main responsibilities will include performing internal operating system upgrades, software upgrades, and configurations for various network devices such as routers, switches, load balancers, and firewalls. You will also be expected to follow documented network services processes and procedures, identify gaps in processes or documentation, and suggest improvements as needed. Additionally, you will be monitoring, responding to, and resolving all network problem and incident tickets, while also documenting status updates and resolutions utilizing the case management system (CMS). To be successful in this role, you should have a minimum of 7-10 years of experience as a network engineer and be willing to work in rotational shifts. A strong understanding of Network Architecture, Routing and Switching, BGP, SD-WAN, and Wireless technologies is essential for this position. Joining this team at FIS will offer you an exciting opportunity to be part of the world's leading FinTech Product MNC. You will also benefit from a range of perks designed to support your lifestyle and well-being, while enjoying a multi-faceted job with diverse responsibilities. Moreover, you will work in a modern international environment alongside a dedicated and innovative team. FIS is dedicated to safeguarding the privacy and security of all personal information processed to provide services to clients. For detailed information on how FIS protects personal information online, please refer to the Online Privacy Notice. FIS primarily follows a direct sourcing model for recruitment, with only a small portion of hiring done through recruitment agencies. FIS does not accept resumes from recruitment agencies not on the preferred supplier list and will not be responsible for any fees related to resumes submitted to job postings, employees, or any part of the company.,

This role involves the development and application of engineering practice and knowledge in the following technologies Standards and protocols, application software embedded software for wireless and satellite networks, fixed networks enterprise networks connected devices IOT and device engineering, connected applications 5G edge, B2X apps and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. - Grade Specific Focus on Connectivity Network Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.

Required Skills Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications Behavioral | Aptitude | Communication Behavioral | Aptitude | Information Processing Education Qualification : Any Graduate (Engineering / Science) 1. Handle incoming calls, emails, and chat from the users. Some account may require working on rotational shift 2. Ability to comprehend end users from international locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Contributing to Knowledge Base with new articles 6. Taking a remote of an end users machine if required while troubleshooting 7. Routing requests to the appropriate support groups\ third party suppliers when tickets are not resolved during initial support 8. Monitoring the status and documenting the progress towards resolution of all open tickets 9. Keeping affected users informed about the progress. 10. Escalating the process if necessary 11. Resolution confirmation and closure of tickets within the SLA 12. Attend trainings and complete certifications for set competencies Technical Skills Ability to differentiate between different type of IT assets Basic troubleshooting on different versions of Windows OS. E.g., Windows XP. Windows 7, Windows 10 and Windows 11 Understanding of desktop applications and how do they work, installation and uninstallation Ability to support users in business applications based on SOP s Troubleshooting Desktop/Application remotely Ability to carry out Disk management, Disk Encryption, Wireless configuration Ability to check utilization and availability, ability to perform start up and shut down services by following SOP Ability to Install and configure email client, troubleshoot connectivity issues Ability to troubleshoot calls for printers and copiers locally and remotely Basic Networking (Protocols/OSI Layers/IP address) Desired Skills: - Understanding of domain setup and ability to add / remove computers to domain (For MSP and Enterprise)

Technical Skills Experience with a complete life cycle of an embedded software system Demonstrable C programming skills with emphasis on its use in Embedded Systems Hands-on experience with full-stack MCU firmware development Experience with device drivers and other low-level HW interfaces Experience with Bluetooth, Wi-Fi, Zigbee & GPRS or other similar wireless protocols Knowledge of modern OS coding techniques and Familiarity with FreeRTOS. Firmware development on ARM Cortex MCUs, IP protocols, and hardware interfaces. Demonstrated knowledge of firmware development best practices (code reviews, test, SCM, etc.) Good communication skills and the ability to project manage. High-level writing and documentation skills. Familiarity with software configuration tools. Adequate knowledge of reading schematics and data sheets for components Software Skills C, C++ & Python programming, Embedded Linux Experience: 6+years Location: Coimbatore Requirement: B.E - Electrical or Equivalent Responsibilities Evaluate and define requirements in cooperation with internal and external stakeholders Collaborate with a multi-discipline team to define the requirements interfaces between hardware components, microcontrollers and software, and the operational performance requirements of the integrated system. Collaborate with controls engineers to define functional allocation and the interfaces between software and model-based control algorithms. Develop the high-level architecture through functional analysis and allocation of requirements, concept development and selection. Work closely with the software development and software verification & validation team to select the development and testing methodology and tools that meet the system and software requirements and comply to the enterprise and industry level processes and standards. Work closely with the software verification & validation team to develop software - hardware integration plans. Develop, deploy, and continually improve software processes and architectures, based on applicable standards and methodologies. Job Location: Coimbatore

Required Skills Technology | Meraki WLAN Design SME - Level 4 Support Technology | Cisco R and S Network Design SME - Level 4 Support Technology | Cisco WLAN Design SME - Level 4 Support Education Qualification : Engineer - B.E / B.Tech / MCA Certification Mandatory / Desirable : Technology | Expert Level Certification - ACMX / CCIE Wireless Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. 2. Restoration and Resolution: Identify the network issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome. 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 Network SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party network vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer (Shift Handover Report) - Followthrough andexecute the various Escalation Matrix (Vendor, Internal and Customer defined) - Maintain inventory of Network equipments and links - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process 5. Value Proposition: Understand the existing environment and propose any opportunity of improvement. Look at nagging issues in the environment and come out with Get Around solutions by working with vendors and industry experts.

Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

Join our Team About the Opportunity: As a Technical Writer for Ericsson Enterprise Wireless Solutions, you will play a key role in ensuring the quality, discoverability, and accuracy of our technical content across both internal and external channels. You will conduct hands-on research to gather information from subject matter and translate complex technical concepts into clear, concise, and well-structured documentation. Your work will help users navigate and succeed with our technology, making a significant impact on customer satisfaction and success. What you will do: Produce, update, and maintain high-quality partner and customer-facing documentation for a deeply technical product used by enterprise clients and fast-growing technology companies. Create various types of content including user guides, FAQs, how-to articles, technical training materials, and instructional videos. Collaborate closely with product management, product marketing, engineering, customer success teams, and external customers to ensure documentation meets user needs and expectations. Treat documentation as a product by prioritizing, managing, and refining both content and its presentation. Identify opportunities to improve documentation efficiency and effectiveness. Work alongside technical documentation leadership to track and report on content performance against established goals. Develop comprehensive content plans for new products and feature releases. The skills you bring: 7+ years of experience researching, writing, and reviewing product documentation and/or technical content. Strong technical understanding of wireless WAN networking. Proven track record delivering high-quality documentation for technical products. Experience with structured authoring in XML and using content management systems (CMS) Experience creating instructional videos to complement written documentation. Background collaborating with technical organizations and working closely with subject matter . Aptitude for quickly grasping complex technical concepts and translating them into user-friendly content tailored for Ericsson Enterprise Wireless solutions customers. Passion for explaining how technology works and helping users succeed with complex systems.Strong technical skills and eagerness to learn new technologies and concepts. Collaborative mindset, measuring your success by the overall success of the customer.