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5 - 13 years

10 - 11 Lacs

Bengaluru

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Required Skills Technology | Operating System|Storage migration/P2V migration/ RHEL upgrades Technology | Operating System|Ability to explain storage architecture and connectivity options Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | MCSE / VCP / AZ-104 Delivery Skills: 1. Troubleshooting and Management: WSUS, AV, DNS, related troubleshooting, GP Templates Creation, Adding or Removing of SPNS (Security Principle Names) OS Management - Windows server re-installation. Adding/Decommissioning domain, creating scripts for daily/weekly tasksy, OS Booting issues, Configuring page file for memory dump file collection, Turning and tweaking OS to get optimal performance 2. Restoration and other responsibilities: Work on resolution of complex or escalated issues from L2 engineer. Preparing RCA for major incidents and problem tickets. IIS Server changes, NLB Configuration, SSL Configuration and Management, Providing access to the sites, IIS Troubleshooting 3. Triage: Generally the L3 is the final level of escalation for all WintelandVMWare related issues. However in the event of an un-resolved incident which is taking longer than expected, the L3 eningeer is required to co-ordinate with the Data Center TDU COE team to get expert help and work towards the resolution of incidents. They will also engage and work with the respective TAC teams to resolve issues 4. Process Compliance: - Prepare RFCs and represent RFC in the change advisory board for approval of changes. Assign approved changes to L2 group to implement them - Conduct repeat incident analysis to identify proactive problem tickets and work on the premanent fix for the issues - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer - Follow through and execute the various Escalation Matrix (Vendor , Internal and Customer defined) - Ensure tickets are closed post user/customer communication - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process

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2 - 4 years

6 - 7 Lacs

Bengaluru

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Minimum 2+ Years Experience in Application Deployment using SCCM. Good understanding on App-V environment. Good Knowledge on Citrix Environment. Exposure experience in deploying and troubleshooting applications across all the platforms (Win 7/10/Server VDI s) Excellent process knowledge and lifecycle Management of the packaging deployment . Participate in testing and successful deployment of software to all applicable supported platforms. Good knowledge on Wintel (DFS, Storage, Networking, AD). Knowledge on SQL, WQL, WMI, PowerShell VB Scripting Create and maintain documentation for deployment/packaging, administrative procedures, architecture, known errors, workarounds and application specific information. Experience in Incident, Problem and Change Management process Good to have: Minimum 2 years Experience in Application Deployment using APPV Management console (virtualized application) for Physical Virtual environments. Administer SCCM software delivery, including various methods such as running advertised programs, machine targeted, user targeted, Application Library, and Software Center. Behavioral Skills : Resolve technical issues of projects and Explore alternate designs Participates as a team member and fosters teamwork by inter-group coordination within the modules of the project. Effectively collaborates and communicates with the stakeholders and ensure client satisfaction Train and coach members of project groups to ensure effective knowledge management activity. Qualification: Flexible in supporting any shifts ( 24/7) Including Night Shift. Education qualification: B.Tech , BE, BCA, MCA, M. Tech or equivalent technical degree from a reputed college

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5 - 8 years

19 - 21 Lacs

Bengaluru

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We are looking for highly skilled experience directly related to Linux and windows systems administration Technical Skills: Experience with administering Red Hat Linux based systems with minimal support. Strong troubleshooting skills, Extensive experience with Scripting, particularly in Bash, python and ansible experienced using and developing with automation tools such as Git, Ansible, terraform, microservices, automation as a service (aaas), cbp or other similar tools Experience with NFS / CIFS Experience operating in a virtual environment such as VMWare vSphere / ESXi Experience with public cloud environments especially with AWS Experience with Splunk Organized, detail-oriented, a team player, and willing / eager to learn and handle multiple tasks concurrently Develop and maintain comprehensive documentation Strong written/verbal communication skills Experience with Jira and service now tools

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10 - 15 years

17 - 30 Lacs

Mumbai

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Role & responsibilities Job Title: DC Technical Lead Position Overview: We are seeking a skilled and experienced Data Center Technical Lead to oversee the technical operations of our data center. The ideal candidate will have strong expertise in Wintel environments, virtualization, backup solutions, and storage technologies, with a focus on Veritas and EMC tools. This role requires a proactive leader who can manage complex projects and ensure optimal performance and reliability of our systems. Key Responsibilities: - Lead and manage the technical team responsible for the data center operations. - Oversee Wintel environments, including server installations, configurations, and maintenance. - Implement and manage virtualization solutions using [specific VM technologies]. - Administer and optimize backup processes using Veritas backup tools. - Manage EMC storage systems, ensuring efficient data storage and retrieval. - Provide basic support and understanding of proxy servers and Microsoft Exchange. Collaborate with cross-functional teams to define and implement data center strategies. Ensure compliance with security policies and best practices. Troubleshoot and resolve technical issues in a timely manner. Stay updated with industry trends and technologies to continuously improve operations. Qualifications: - Bachelors degree. Minimum 10 years of experience in data center operations or a related field. Strong technical knowledge of Wintel environments and virtualization technologies. Proficiency with Veritas backup tools and EMC storage solutions. Basic understanding of proxy servers and Microsoft Exchange. - Excellent problem-solving skills and the ability to work under pressure. Strong leadership and team management abilities. Effective communication skills, both verbal and written. Preferred Skills: - Certifications in relevant technologies (e.g., VMware, Veritas, EMC). Experience with cloud technologies and hybrid environments. - Familiarity with ITIL practices and frameworks.

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4 - 9 years

8 - 13 Lacs

Chandigarh

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Role & responsibilities Provide professional IT support to customers with a focus on customer service Monitoring IT infrastructure of clients and administration. Drive problem investigations and resolution as required. Troubleshooting Windows server issues and providing RCA. Monitor the network i.e., firewalls, switches, and access points. Analyze network alerts and diagnose network errors. Manage and troubleshoot Physical and Virtual servers. Hyper-V, VMware, Azure, and AWS administration. Problem Management. NAS, SAN Storage administration, and troubleshooting. Plan on upgrades and updates of infrastructure. Resolve all tickets in a timely and professional manner while meeting expectations specified in customer Service Level Agreements (SLA). Preferred candidate profile Strong analytical, problem-solving, project management, and organizational skills. Strong customer service experience, and excellent verbal and written communication skills Hands-on experience with Server and Network Administration and Troubleshooting Advanced knowledge of Server Roles i.e., AD, DNS, DHCP, IIS, File & Print, RDS, etc. Experience in SQL and On-premises Exchange administration and troubleshooting. Hands-on experience working on Hyper-V and VMware. Advanced knowledge of Firewalls, Switching, and Routing. Knowledge of backups and storage i.e., SAN and NAS Perks and benefits Competitive salary and benefits Great work-life balance Comprehensive on-the-job training, best-in-industry communications training, and sponsorship for skill development. Medical insurance coverage worth INR 5 Lakh for employees and their immediate family. Term Life insurance worth INR 20 Lakh Community-based engagement clubs. Subsidized meals and discounted medical check-ups for all the employees. Community Wellness programs for employees' wellbeing. CEOs personalized ‘Life by Design’ program for leading a fulfilling life.

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2 - 6 years

1 - 5 Lacs

Sonipat/Sonepat

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Job Descriptions : Wintel Engineer Requirements Perform 24 X 7 monitoring of all the servers in the Customer data center such as availability of the server hardware pre-failure and post-failures, Disk space utilization, Memory utilization, Processor utilization, Network utilization related to the server, Server Hardware Health Checks, Health check of Production Environment, monitor log files and critical services, Validate alerts for False-Positives, Log tickets in the service desk system for valid alerts. Maintained everyday server checklist and all errors related to services to be checked take appropriate actions. Installation of new Windows Server. Able to operate on Windows Server 2012/2016/2019, Active Directory. Able to operate on Windows DHCP Server. Vendor Coordination services for Hardware break-fix for all servers as per the severity levels defined for equipment. Practical Windows-based systems administration skills. Manage system changes through the change request process provide status reports to the relevant parties. Provide supporting documentation, reports, and other information to management (e.g., system utilization reports). Respond promptly to incidents, investigate provide temporary /or permanent resolution of incidents escalated. Provide timely status updates to relevant parties. Monitor the agreed service level, document maintain the configuration of the systems; provide regular reporting to relevant parties. Expected to work during off-peak hours on system activities (e.g., patching, upgrade). Perform activities such as adding, modifying, or deleting end users/groups, associating access, and capability characteristics of resources with defined groups, follow

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3 - 6 years

4 - 9 Lacs

Mumbai

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Techno-Functional Role (PM Cum Sr. BA Role) Managing existing Government Agency Banking application. Integrating multiple applications using accepted protocols,executing IP whitelisting,enabling port opening,exchanging certificates/on-boarding APIs. Required Candidate profile Defining & executing weekly task for self, team/vendor Reporting for all the weekly tasks in form of accurate/detailed reports. Fulfilling all the commitments by timely delivering the deliverables.

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3 - 5 years

5 - 8 Lacs

Maharashtra

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Providing customer delightOffering excellent technical support experience to customersGood listener to customer, provide on time deliveriesAttending tickets and emails. Required Candidate profile Windows and System Administration Good knowledge in Windows System Administration (Including installation, configuration, maintain and monitor windows servers - 2003, 2008 R2, 2012 R2, 2016, 2019).

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3 - 6 years

3 - 7 Lacs

Mumbai

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Windows and System Administration.Good knowledge in Windows System Administration (Including installation, configuration, maintain and monitor windows servers - 2003, 2008 Required Candidate profile Good knowledge in different server roles (Webservers (IIS), DHCP servers, DNS, Remote Desktop services, FSMO, SCCM, SMTP) Work experience in client-side operating systems Win7, Win8, Win10

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4 - 6 years

6 - 10 Lacs

Pune

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Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like, where youll be supported and inspired bya collaborative community of colleagues around the world, and where youll be able to reimagine whats possible. Join us and help the worlds leading organizationsunlock the value of technology and build a more sustainable, more inclusive world. Job Description Wintel Windows Server; Microsoft Hyper V clustering Primary Skills: Wintel Secondary Skills: Hyper V; Clustering Certifications (if any)JDL2/L3 level Server management knowledge for AD;DHCP;DNS Servers. File server permission handling. Should have experience / Knowledge of Hyper V and clustering. Familiar with the windows server (2008;2012;2016) infra Good Knowledge of installation and troubleshooting of End Point operating Systems like Windows 10 / Windows 11Should be capable of providing L2 and L3 support for server related issues and Windows server migrations. Should be capable of Upgrade and patching of Windows server. Should have good knowledge of PowerShell commands. Should have knowledge regarding office 365 user creation and User management.Should be capable of providing L2/L3 support for Hardware and VMWare related issues Should have hands on experience of troubleshooting Anti Virus related issues. Should have knowledge of Web Proxy and MS-Office products File server permission handling. Should have knowledge of Powerpoint and Excel. Should be having good analytical skills. Should have fluent communication skills. Should be a good team member & having team handling experience. Good understanding of Windows infrastructure; Active Directory; GPO; ADFS etc.) Primary Skill Windows Server Admin Active Directory Secondary Skill Hyper V Clustering Certification

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6 - 11 years

8 - 14 Lacs

Hyderabad

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About The Role : Absolutely minimum skills/experience without which the daily work cannot be performed Additional skills that will enhance contribution to the role. Some of these could be acquired while on the project Demonstrated ability to build and support Windows Server Environments Familiarity with Disaster Recovery and High Availability Concepts In depth knowledge of at least one relevant Windows Server platform (2019, 2022) Fluency in at least one major shell scripting language (powershell, perl, python, ruby, etc) Proficiency in patching Windows vulnerabilities and resolving security related issues that arise Experience with Security Audits and fulfilling security requirements At least 3-5 years experience with VMware including patching, upgrades, and migrations A passion for problem solving In depth knowledge of Enterprise Backup Solutions Operating System hardening depth In depth knowledge of Enterprise Storage Solutions At least 5-7 years experience in enterprise-networking environment. Experience / familiarity with basic related technologies such as networking, relational databases (Oracle, MariaDB, SQL Server), clientserver architecture Experience in Automation (Powershell and/or scripting) Primary skills Microsoft Windows Server - 19-22, Oracle RAC, Maria DB and Microsoft SQL Demonstrated ability to build and support Windows Server Environments Familiarity with Disaster Recovery and High Availability Concepts In depth knowledge of at least one relevant Windows Server platform (2019, 2022) Fluency in at least one major shell scripting language (powershell, perl, python, ruby, etc) Proficiency in patching Windows vulnerabilities and resolving security related issues that arise Experience with Security Audits and fulfilling security requirements At least 3-5 years experience with VMware including patching, upgrades, and migrations. Secondary skills Disaster Recovery & High Availability, Patching, VMwareSystem Engineer (Windows) In depth knowledge of Enterprise Backup Solutions Operating System hardening depth In depth knowledge of Enterprise Storage Solutions At least 5-7 years experience in enterprise-networking environment. Experience / familiarity with basic related technologies such as networking, relational databases (Oracle, MariaDB, SQL Server), clientserver architecture Experience in Automation (Powershell and/or scripting)

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10 - 18 years

15 - 20 Lacs

Gandhinagar

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Technical & Functional Skills & Certifications Rich Hands-on experience of managing Azure Public & Private cloud environments along with Windows 2016/2019, VMWARE & Linux infrastructure Administration and Also knowledge on Proxy Management. In depth knowledge of Cloud tools, Windows 2016 environment with AD, DNS, IP technologies. Should have good understanding on VMWARE. Minimum 10 years relevant experience in cloud Management Develop strategies for client/server implementations; architect the infrastructure required to support those strategies. Should be the primary technical point of contact for one or more customers helping to plan, debug, and oversee ongoing operations of business critical applications hosted on cloud. Responsible for overall management of the Data Centre, user SLA commitments, performance ,availability, response time, problem resolution. Should be responsible for effective Resource management, System & Resource planning, based on business forecast Liaison with other stake holder/agencies Act as Team lead in the design and review of new server systems, applications, and hardware; conduct capacity planning as needed. Lead, coordinate and participate in key process improvements as they relate to the client/cloud/server environment. Coordinate and collaborate with network engineering, business application, and database administration function to ensure availability, reliability, and scalability of corporate servers to meet client demands. Establish and implement policies, procedures, and technologies (including firewalls) to ensure cloud security. Assist in designing and implementing data center/server room security features, including HVAC control, environmental alarms, access restrictions, and so on Knowledge and work on Automation for Cloud services and reports. Manage and Maintain Daily/ Weekly Cloud Servers backup and validation. Daily checklist review of availability of Cloud infrastracture and devices status Familarity with Solution Designing with HLD/LLD Awareness of ITIL framework and familiarity with ITSM Tools (like Remedy/HPSM/Clarify etc ) . Excellent Troubleshooting, analyzing & managing the critical Incidents, Problem tickets with out of the box thought process Experience in designing POA for complex Changes for Private Cloud enviroument. Good knowledge in preparing RFO, RCAs, documentation, Knowledge Bank. Positions will require to work in rotational shifts to support 24 * 7 operations /project assigments. Education/Certification: BE/Any Graduation in either Electronics/CS/IT VMWare / MS Cloud related OEM certification

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5 - 6 years

7 - 8 Lacs

Bengaluru

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Required Skills Technology | (Operating) System Administration|Windows Server Administration Technology | Operating System|Working knowledge on multiple Windows OS platforms, OS configuration on different roles - Domain, WINS, DNS, DHCP, IIS, WSUS Technology | Operating System | Knowledge on performance management for OS Education Qualification : Any Graduate (Engineering / Science) Delivery Skills: 1. Proactive monitoring: Initiate Windows, VMWare, HyperV administration, monitoring, based on SOPs fix the possible issues, Record the findings and analysis in to the ticket 2. Restoration and Resolution: Identify the issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L2 support 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented and update the tickets regularly, as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift and engineer - Followthrough andexecute the various Escalation Matrix (Vendor,Internal and Customer defined) - Ensure tickets are closed post user/customer communication

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3 - 7 years

8 - 15 Lacs

Noida

Hybrid

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Mandatory Skills - Active Directory: In-depth knowledge of Active Directory, including design, implementation, and troubleshooting. - Windows Server Administration Location: Noida

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3 - 5 years

2 - 3 Lacs

Sonipat/Sonepat, Kharkhoda

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Windows Server Administrator is responsible for managing the daily operations maintenance and security of Windows servers in an organization’s IT infrastructure. Must have a strong technical skillset and experience working with Windows servers.

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3 - 5 years

5 - 7 Lacs

Pune

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Job Title: AI Reliability Engineer Location- Pune, India Role Description Indra is the central program driving the introduction and safe scaling of AI at DB. Focus is identify AI potential across various banking operations, driving funded use cases into production to create value and confidence and scale across the bank, creating selected shared services with embedded safety to enable low cost scale, developing an AI Workbench for developers for safe AI development at pace, and introducing AI controls whilst aiming to maintain time to market. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Provide hands on technical support for a suite of AI applications/platforms within Deutsche Bank Build up technical subject matter expertise on the applications/platforms being supported including business flows, the application architecture, and the hardware configuration. Resolve service requests submitted by the application end users to the best of L2 ability and escalate any issues that cannot be resolved to L3. Conduct real time monitoring to ensure application SLAs are achieved and maximum application availability (up time). Assist in the process to approve all new releases and production configuration changes, keep stakeholders informed and conduct any release tasks assigned to support. Manage incidents through to resolution keeping all stakeholders abreast of the situation and working to minimize impact wherever possible. Conduct post-mortems of incidents and drive relevant feedback into Incident, Problem andChange management programs. Build and maintain effective and productive relationships with the stakeholders in business, development, infrastructure, and third-party systems / data providers & vendors. Ensure all knowledge is documented and that support runbooks and knowledge articles are kept up to date. Approach support with a proactive attitude, working to improve the environment before issues occur. The candidate may have to work in shifts as part of a rotation covering APAC and EMEA hours between 06:30 IST and 10:30 PM IST (2 shifts) Weekend coverage may need to be provided on rotational basis. Your skills and experience 3 to 5 years providing hands on IT support and interacting with application end users. Bachelors degree from an accredited college or university with a concentration in Computer Science or IT-related discipline (or equivalent work experience or diploma). Good analytical and problem-solving skills. Exceptional written and oral communication skills, including the ability to communicate technical information to a non-technical audience and with executive levels. Understanding of ITIL / SRE best practices for supporting a production environment Preferred:Experience in Google Cloud Understanding of how to get things done in large organizations, where to use processes and how to build and operate a network. Ability to work across countries, regions, and time zones with a broad range of cultures and technical capability. Technical Competences Experience using operating systems such as UNIX, Linux and Wintel from the command line interface. Knowledge of commands need to navigate, troubleshoot issues and provide status of these systems. Preferred Strong knowledge of Python and at ideally one other programming language Ability to write SQL to extract and patch data in Postgres databases as well as monitor database health and performance. Experience of monitoring tools such as Geneos and New Relic. Experience in Devops/SRE. Knowledge and development experience in Ansible automation. Experience in shell scripting, python. How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

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3 - 5 years

5 - 7 Lacs

Pune

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Job Title: AI Reliability Engineer Location- Pune, India Role Description Indra is the central program driving the introduction and safe scaling of AI at DB. Focus is identify AI potential across various banking operations, driving funded use cases into production to create value and confidence and scale across the bank, creating selected shared services with embedded safety to enable low cost scale, developing an AI Workbench for developers for safe AI development at pace, and introducing AI controls whilst aiming to maintain time to market. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Provide hands on technical support for a suite of AI applications/platforms within Deutsche Bank Build up technical subject matter expertise on the applications/platforms being supported including business flows, the application architecture, and the hardware configuration. Resolve service requests submitted by the application end users to the best of L2 ability and escalate any issues that cannot be resolved to L3. Conduct real time monitoring to ensure application SLAs are achieved and maximum application availability (up time). Assist in the process to approve all new releases and production configuration changes, keep stakeholders informed and conduct any release tasks assigned to support. Manage incidents through to resolution keeping all stakeholders abreast of the situation and working to minimize impact wherever possible. Conduct post-mortems of incidents and drive relevant feedback into Incident, Problem andChange management programs. Build and maintain effective and productive relationships with the stakeholders in business, development, infrastructure, and third-party systems / data providers & vendors. Ensure all knowledge is documented and that support runbooks and knowledge articles are kept up to date. Approach support with a proactive attitude, working to improve the environment before issues occur. The candidate may have to work in shifts as part of a rotation covering APAC and EMEA hours between 06:30 IST and 10:30 PM IST (2 shifts) Weekend coverage may need to be provided on rotational basis. Your skills and experience 3 to 5 years providing hands on IT support and interacting with application end users. Bachelors degree from an accredited college or university with a concentration in Computer Science or IT-related discipline (or equivalent work experience or diploma). Good analytical and problem-solving skills. Exceptional written and oral communication skills, including the ability to communicate technical information to a non-technical audience and with executive levels. Understanding of ITIL / SRE best practices for supporting a production environment Preferred:Experience in Google Cloud Understanding of how to get things done in large organizations, where to use processes and how to build and operate a network. Ability to work across countries, regions, and time zones with a broad range of cultures and technical capability. Technical Competences Experience using operating systems such as UNIX, Linux and Wintel from the command line interface. Knowledge of commands need to navigate, troubleshoot issues and provide status of these systems. Preferred Strong knowledge of Python and at ideally one other programming language Ability to write SQL to extract and patch data in Postgres databases as well as monitor database health and performance. Experience of monitoring tools such as Geneos and New Relic. Experience in Devops/SRE. Knowledge and development experience in Ansible automation. Experience in shell scripting, python. How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs

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9 - 12 years

10 - 11 Lacs

Bengaluru

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Required Skills Technology | Operating System|Handle all security vulnerabilities Technology | Operating System|Knowledge of RAIDS, Knowledge of Reboot process of Storage Arrays Technology | Operating System | Working knowledge on Clusters, NLBs, installation and advance troubleshooting Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | MCSE / VCP / Nutanix NPP / AZ-104 Delivery Skills: 1. Troubleshooting and Management: WSUS, AV, DNS, related troubleshooting, GP Templates Creation, Adding or Removing of SPNS (Security Principle Names) OS Management - Windows server re-installation. Adding or Decommissioning domain, creating scripts for daily or weekly tasksy, OS Booting issues, Configuring page file for memory dump file collection, Turning and tweaking OS to get optimal performance 2. Restoration and other responsibilities: Work on resolution of complex or escalated issues from L2 engineer. Preparing RCA for major incidents and problem tickets. IIS Server changes, NLB Configuration, SSL Configuration and Management, Providing access to the sites, IIS Troubleshooting 3. Triage: Generally the L3 is the final level of escalation for all WintelandVMWare related issues. However in the event of an un-resolved incident which is taking longer than expected, the L3 eningeer is required to co-ordinate with the Data Center TDU COE team to get expert help and work towards the resolution of incidents. They will also engage and work with the respective TAC teams to resolve 4. Process Compliance: - Prepare RFCs and represent RFC in the change advisory board for approval of changes. Assign approved changes to L2 group to implement them - Conduct repeat incident analysis to identify proactive problem tickets and work on the premanent fix for the issues - Gather information from vendor, customer, analysis from the troubleshooting, resolution steps implemented etc. and update the tickets regularly, as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer - Followthrough and execute the various Escalation Matrix (Vendor , Internal and Customer defined) - Ensure tickets are closed post user/customer communication - Maintain inventory of Network equipments and links - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process

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3 - 9 years

7 - 8 Lacs

Bengaluru

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Required Skills Technology | Operating System|Clear Clustering fundamentals, knowing the difference between Windows NLB and Clusters Technology | Operating System|Working knowledge of antivirus management tools, Virus definitions/signature update, etc Technology | Operating System | Knowledge along with scripting knowledge to automate certain monitoring tasks Technology | Operating System | Kernel patching and other patches/ add storage as per DB requirement Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | OS 201 with Windows, Windows Server Administration, Virtualization Fundamentals & Vmware -201 Delivery Skills: 1. Proactive monitoring and investigation of logs: Initiate Windows, VMWare, HyperV administration, troubleshooting, investigate to identify the possible issues, locate the device/service causing the issue. 2.Restoration and Resolution: Identify the issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented and update the tickets regularly, as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer - Followthrough and execute the various Escalation Matrix (Vendor,Internal and Customer defined) - Ensure tickets are closed post user or customer communication - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process

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6 - 9 years

4 - 8 Lacs

Mumbai

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Wintel L3 Skill - Advanced administration and troubleshooting Active Directory and Exchange server. Working Days - 6 days working. Need Maintain Leadership with team. Working time- 9:00 am to 6:00 pm.

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6 - 8 years

18 - 20 Lacs

Bengaluru

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6-8 Years of Experience with implementing solutions for ServiceNow or similar ITIL implementations. Working knowledge of all ServiceNow/ITIL modules. Candidate should be experienced in leading ServiceNow engagements end to end, provide solutions leadership, content and governance to consulting initiatives and projects. Experience in developing ServiceNow solutions and technical design documents from business requirements. Knowledge in API design & implementation and systems integration Programming expertise in Java, JavaScript or other functional programming languages with Web Technologies. Good project co-ordination skills. Good hands-on experience on ServiceNow integration with other application systems using SOAP REST Experiencing on Discovery and Orchestration would be an added advantage and attention to details Ability to multitask and effective time management skills Experience of implementation of best practices where ITSM tools technologies are applicable.Deep knowledge of ITSM Framework and ITIL Hands-on with ServiceNow and ability to train rest of the team for various technical roles (SystemAdmin, Developer, Implementation Specialist..) required for ServiceNow implementation. Degree or equivalent, preferably in Information Technology and proven experience in technical consulting roles. 3-6 years of ITSM systems integration and/or implementation experience Skills: Cloud Computing ServiceNow Unix Wintel/Windows Server DevOps

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9 - 12 years

30 - 37 Lacs

Bengaluru

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Microland Limited is looking for Senior SME - Wintel & Virtualization (WV2) to join our dynamic team and embark on a rewarding career journey. Provide subject matter expertise in a specific area. Conduct research and analysis to support project development. Collaborate with cross-functional teams to provide expert guidance. Develop and deliver training and educational materials. Stay updated with advancements in the subject area. Prepare and present reports on subject matter activities and findings. Provide recommendations for improving processes and strategies.

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7 - 11 years

5 - 9 Lacs

Hyderabad

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Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Oracle Database Administration Good to have skills : Sybase Database Minimum 7.5 year(s) of experience is required Educational Qualification : Graduate in Engineering preferably in Computer Science Engineering IT ECE or BCAMCA or 3 year Diploma in Computer Science Engineering from university institute recognized by the Govt of India Role - SQL Lead/Database Administrator Roles & Responsibilities: Defining the physical database design & troubleshooting Installation of software and database creation Create definitions of logical data structures, tables, views, indexes, program specification, blocks, stored procedures and define their relationships Implementation and Hardening process document for new DB installation Database Upgrades - Prepare, Test and Implement Databases Database Performance Tuning Database Capacity Management (quarterly) and provide recommendations Database Monitoring and Administration Database Patching and Security (User ID/Access Management) Database Backup, readability and restore for setup Database logs management and maintenance Proactive Space Management (File system / ASM) at DB User account management, monthly database user account validation and privilege management Support during DR test (Quarterly) Database hardening Database/data movement from physical infrastructure to virtual infrastructure or Cloud Data-Space Management DB User account & privileges management Professional & Technical Skills: Should have minimum 10-14 years of experience in relevant technology in a Data Centre environment. Should have experience of onsite work in Data center premises for at least 2 yearsShould have minimum years of experience as mentioned in the skillset given below. Should have expertise in all skills/ experience mentioned for L1 Database Administration Engineer. Knowledge of Data Archival and Purging Process Experience in Oracle partitioning, ASM, encryption and security related products Should have hands on experience in handling VLDB Database at least in 10+TB's. Should have hands on experience in implementing patches and troubleshooting in production environment. Should have hands on experience in managing Oracle RAC and standalone implementations on UNIX, Wintel and Linux environments. Should have extensive knowledge on DB upgrades, HA, DC/DR Switchovers. Should have good experience in Backup and Recovery. Should have hands on experience in installation, configuration and basic troubleshooting Should have good working Knowledge on Performance tuning, Database specific issues and Oracle Networking issues. Should have the knowledge of identifying and resolving Database specific issues during any complete application down issues Should have experience in Audit management, Oracle enterprise tools (OEM), MS SQL Tools and processes etc. Should have hands on experience in standalone and large cluster (Active-Active) SQL installations. Should have worked extensively in high availability environment. Minimum 3 years of experience in the field of Database Management of Core Banking/Fintech solutionsMandatory Certification (any one) Oracle Certified Professional or equivalent certifications Must have shills - SQL database , Postgre SQL, Sybase Additional Information: The candidate should have a minimum of 7.5 years of experience in Oracle database administration. The ideal candidate will possess a strong educational background in computer science, information technology, or a related field, along with a proven track record of delivering impactful infrastructure solutions. This position is based at our Mumbai office. Qualification Graduate in Engineering preferably in Computer Science Engineering IT ECE or BCAMCA or 3 year Diploma in Computer Science Engineering from university institute recognized by the Govt of India

Posted 3 months ago

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9 - 14 years

14 - 22 Lacs

Pune

Work from Office

Naukri logo

5-7 years of related job experience Experience with Wintel & Linux operating systems ITIL v3 Foundation Windows Certifications Red Hat certification a plus Experienced in shell scripting Experience with job scheduling and alert management Experience with VMware virtual environment Experience with Microsoft Windows Server Update Services Excellent analytical, problem-solving, oral, written, and team skill

Posted 3 months ago

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