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3 - 8 years

6 - 10 Lacs

Pune

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About The Role : Job TitleCSO Production Services, Analyst LocationPune, India Role Description We are part of the Chief Security Office (CSO) responsible for providing technology application support for cyber and physical security platforms Our team provides an end-to-end follow the sun support service for multiple areas across Deutsche Bank Being at the forefront of supporting the applications the team members have high exposure to, and work with the front to back business teams on a daily basis within a fast-paced dynamic environment. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Provide superior Level 2 app support for CSO Production Services across full spectrum of ITIL processes adhering to teams Key Operating Procedures (KOP), main focus being on stability. Diligently monitor incoming support tickets, e-mails, calls and chats, taking great care in responses and owning all items till resolution. Key focus on Knowledge and Training ensuring new and helpful information is continually captured, documented, and communicated benefiting the entire team. Gain detailed knowledge of all supported applications business/operations process flows, and an applications architecture and hardware configuration. Ensure timely delivery of key data feeds within SLAs. Consistently achieve maximum availability (up time) for critical application functionality. Understand Incident impact and urgency, putting together and delivering prompt detailed communications to key stakeholders on resolution progress. Managing Incident troubleshooting through to resolution, setting up and leading conference calls and group chats, escalating promptly where required pulling in all essential personnel. Conduct post-mortems of Incidents and track preventative measures through to implementation, ensuring lessons learnt are documented and adhered to going forward. Review Change Requests and understand their wider impact, ensuring all mandatory information is present and testing has been performed, and that suitable back out plans are in place. Put in place new and enhance existing monitoring using monitoring tools to proactively detect and alert to application issues. Work with Program managers and Engineering teams to onboard application support for new applications, estimating support work load and rolling out support services. Lead regular reviews of all open production issues with Engineering and Program teams and push for updates and resolutions to outstanding tasks and reoccurring issues. Mentor and guide L1 team members to develop and improve their capabilities. Approach support with a proactive attitude, working to proactively improve the environment before issues occur. Weekend coverage needs to be considered on a Rota basis. Your skills and experience Skills/Exposure 1-3+ years working experience in a financial institution providing IT support and dealing with business users Self-motivation and willingness to continual learn and improve both soft and technical skills Automation mindset, looking to continually reduce, automate, or eliminate all manual tasks and effort Getting things done in large organizations understanding of where to use processes and how to build and operate a network. "Change Agent", ability to obtain results through influence Work across countries, regions and time zones with a broad range of cultures and technical capability Good written and oral communication skills, including the ability to communicate technical information to a non-technical audience - Relationship management skills Experience working with virtual and global teams / Intercultural awareness Broad ITIL / best practice service context within a real time distributed environment (ITIL v3 foundation desired) Ability to manage ambiguity, risk, and changing direction of projects and strategies. Experience with using UNIX, Linux, Wintel, Python/Perl/Shell scripting, as well as ability to write SQL to extract data in Oracle/SQL Server databases. Experience/Competencies Experience (Recommended): Experience in IT in large corporate environments, specifically in the area of controlled production environments or in Financial Services Technology in a client-facing function Experience of end-to-end Level 2 production support and good overview of production support. Investment Banking Experience is preferable. Experience of run-book execution. Experience of supporting complex application and infrastructure domains IITIL / best practice service context Good analytical and problem solving skills Ability to work in virtual teams and in matrix structures Working knowledge of incident tracking tools (i.e. ServiceNow etc.) Working experience in Cloud based platforms. Must be hands on with technologies like UNIX (Linux/Solaris), Oracle SQL/ PL*SQL and will be required to login to the servers and perform troubleshooting issues. Understanding of application monitoring tools Education | Certification (Recommended): Bachelor Degree from an accredited college or university with a concentration in Computer Science or IT-related discipline (or equivalent work experience or diploma) ITIL Foundation Certificate How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

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5 - 8 years

8 - 12 Lacs

Maharashtra

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Description Handle and resolve incidents escalated from L1 support Provide Level 2 support for VMware environments including vSphere ESXi and vCenter Troubleshoot and resolve VMwarerelated issues escalating to L3 support when necessary Perform routine maintenance tasks such as updates patches and configuration changes Monitor VMware infrastructure to ensure optimal performance and availability Analyze performance data and implement improvements as needed Manage and optimize resource allocation and usage Assist with the deployment and configuration of virtual machines and virtual networks Maintain and manage virtual machine backups and snapshots Troubleshoot and diagnose issues related to Windows servers AD DNS DHCP etc Administration and troubleshooting of Windows Servers in all market available OS versions Able to Install of windows servers and has good troubleshooting skills for Wintel systems knowledge in hardening and securing of Wintel systems Microsoft cluster configuration administration and troubleshooting Working experience with various storages precisely for cluster configurations is good to have Working knowledge in SAN environment and storage space management from systems side is good to have File system and quota management Intermediate experience and knowledge with installing and implementing VMware ESX server VMware virtual Center setting up VMotion HA DRS and related VMware products Perform routine system checks and monitor server performance Implement server upgrades and migrations as needed Implement security best practices for Windows Server environments Monitor and respond to security alerts and vulnerabilities Ensure compliance with company policies and industry regulations Collaborate with other IT teams to support crossfunctional projects Provide technical guidance and training to L1 support staff Participate in OnCall rotations and provide afterhours support as needed Ensure the security and compliance of VMware environments Respond to and resolve incidents and service requests related to VMware infrastructure Perform root cause analysis for recurring issues and implement corrective actions Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade B Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility Yes Global Role Family To be defined Local Role Name To be defined Local Skills VMware;VMware vSphere;VMware Vsphere Hypervisor;VMware Infrastructure;Windows server Languages RequiredENGLISH Role Rarity To Be Defined

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4 - 7 years

7 - 11 Lacs

Karnataka

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Description Primary SkillWintel Admin Hiring Managerjitendrakumar.parekh@capgemini.com Skillset requirement Windows Server Administration o Install, configure and maintain Windows server environment (Windows server 2012, 2012 R2, 2016, 2019, 2022). o Patch and compliance management by regularly updating patches on windows servers and hardening operating system. o Optimize and automate infrastructure using tools like PowerShell and PowerCLI. PowerShell automation to deploy applications and maintain uniformity. o Configure, manage and maintain Windows infrastructure services such as DNS, DHCP, IIS, and File Server. o Patch management using Windows Server Update Services (WSUS) o Monitor server health, system performance, and troubleshoot server-related issues. o Implement and manage backup, restore, and disaster recovery solutions. o OS vulnerability mitigation. Work closely with network, storage, and security teams to ensure an integrated and secure Wintel infrastructure. o Maintain and document configuration standards, policies, and procedures for both Windows and VMware environments. VMware vSphere Administration o Design, implement, and manage both Windows and VMware environments, ensuring seamless integration between virtual and physical servers. o Deploy, configure, and manage VMware ESXi hosts, vCenter servers, and virtual machines. o Monitor and optimize vSphere environments, ensuring efficient resource utilization (CPU, memory, storage, networking). o Perform vSphere cluster management tasks, including High Availability (HA), Distributed Resource Scheduler (DRS), and vMotion. o Maintain vSphere security by applying patches, updates, and managing access control. o Perform regular capacity planning, VM provisioning, and VM template management. o Troubleshoot and resolve issues related to VMware environments, including virtual networking, storage, and performance tuning. o Configure and manage VMware products such as Site Recovery Manager (SRM), vReplication appliances, VMware Aria Operations Manager (formally known as vROPS manager) o Provide 24/7 on-call support for critical infrastructure and resolve escalated issues. Preferred Certifications Microsoft CertifiedWindows Server certifications (e.g., MCSA, MCSE, AZ-800, AZ-801). VMware Certified Professional (VCP) in Data Center Virtualization. VMware/Windows Admin - B2 L1 Panel 46072683 Jitendrakumar Parekh 9924111884 L2 Panel 46142655 Anand Kumar Shaw 7738817633 Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade B Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family To be defined Local Role Name To be defined Local Skills Wintel Admin Languages RequiredENGLISH Role Rarity To Be Defined

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4 - 6 years

9 - 12 Lacs

Maharashtra

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Description Onshore Interview (Yes /No)No Customer Interview (Yes/No)No Primary Skill- VMware admin with NSX-T (L3 level knowledge on networking) - Cloud/ On-prem Secondary SkillsWintel admin (mandatory) Skill 3Azure Cloud Admin Certifications (if any)VMware Certified Associate/Professional on Network Virtualization (VCP-NV) Hiring Managerrajesh.nataraj@capgemini.com / 1181358 Infrastructure as a Code (IaC) Engineer - Terraform, NSX-T, Cloud Networking DevOps Summary Experienced Infrastructure as a Code (IaC) Engineer to join our team. As an IaC Engineer, you will play a critical role in designing, implementing, and maintaining our cloud and on-premises infrastructure using Terraform, NSX-T, and cloud networking technologies. You will work closely with cross-functional teams to ensure infrastructure aligns with business requirements, is highly available, scalable, secure, and automated. Key Responsibilities Design, implement, and maintain infrastructure deployments using Terraform, ensuring consistency, reliability, and efficiency. Develop and maintain Terraform modules for various infrastructure components, such as compute, storage, network, and security. Collaborate with DevOps teams to integrate Terraform with CI/CD pipelines, ensuring seamless infrastructure provisioning and updates. Work with the network team to design and implement cloud networking solutions using AWS VPC, Azure Virtual Network. Design and implement NSX-T solutions, including network virtualization, security, and visibility. Develop and maintain NSX-T scripts and templates for automation and configuration management. Ensure infrastructure compliance with security best practices, regulatory requirements, and company policies. Troubleshoot infrastructure issues, identify root causes, and implement fixes. Collaborate with the operations team to ensure smooth handovers of infrastructure deployments. Document infrastructure designs, configurations, and procedures. Stay up-to-date with industry trends, emerging technologies, and best practices in IaC, Terraform, NSX-T, cloud networking, and DevOps. Requirements Experience in infrastructure engineering, with a focus on IaC and Terraform. Experience with NSX-T, including network virtualization, security, and visibility. Experience with cloud networking technologies, such as AWS VPC, Azure Virtual Network. In-depth knowledge of Terraform, including modules, providers, and data sources. Strong understanding of NSX-T architecture, components, and features. Knowledge of cloud platforms, such as AWS, Azure. Strong understanding of networking fundamentals, including TCP/IP, routing, and switching. Experience with security best practices, including network security, access control, and compliance. Bachelor's degree in Computer Science, Engineering, or a related field. Networking, Cloud Security Certifications if any Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade C Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family To be defined Local Role Name To be defined Local Skills VMware NSX T;Wintel;Azure Cloud Services Languages RequiredENGLISH Role Rarity To Be Defined

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4 - 8 years

5 - 9 Lacs

Karnataka

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Description HM email-abhishek.sp@capgemini.com Linux Linux OS administration experience 5-10 years. Experience in leading a team and fulfilling the deliverables on time adhering to the SLA. Co-ordinate with internal teams and stakeholders to accomplish the task. Maintain positive attitude focused on customer satisfaction. Experience in Linux OS support and monitoring. Linux User group management. Linux File system and backup management. SUSE Linux administration experience would be an added advantage. Operating system patching experience. Experience in working on critical production incidents by maintaining SLA. Experience in various ticketing tools process. Experience in any public cloud platforms. Secondary skill of Wintel Administration. SAP tools and cloud experience (Good to have). Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade B Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility Yes Global Role Family To be defined Local Role Name To be defined Local Skills Linux;SAP BASIS Languages RequiredENGLISH Role Rarity To Be Defined

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3 - 5 years

10 - 11 Lacs

Bengaluru

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Required Skills Technology | Operating System|Clear Clustering fundamentals, knowing the difference between Windows NLB and Clusters Technology | Operating System|Working knowledge of antivirus management tools, Virus definitions/signature update, etc Technology | Operating System | Knowledge along with scripting knowledge to automate certain monitoring tasks Technology | Operating System | Kernel patching and other patches/ add storage as per DB requirement Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | OS 201 with Windows, Windows Server Administration, Virtualization Fundamentals Vmware -201 Delivery Skills: 1. Proactive monitoring and investigation of logs: Initiate Windows, VMWare, HyperV administration, troubleshooting, investigate to identify the possible issues, locate the device/service causing the issue. 2.Restoration and Resolution: Identify the issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented and update the tickets regularly, as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer - Followthrough and execute the various Escalation Matrix (Vendor,Internal and Customer defined) - Ensure tickets are closed post user or customer communication - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process

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5 - 6 years

6 - 10 Lacs

Mumbai

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Windows Administration Management Services for managing Datacenter Services hosted on windows servers with 24X7 availability. 1) Proactive Monitoring of all the servers using BSE tools 2) CPU & Memory utilization & monitoring. 3) Microsoft Windows Resources, Event logs & critical services Monitor. 4) Monthly report on server availability 5) Respond to and own Incident till resolution 6) Engage customer contracted hardware and software support vendors to facilitate incident resolution 7) Work with customer support teams to review & resolve incidents 8) Co-ordinate with customer contacts to with BSE vendors in case of hardware failures or involvement of third party vendor is required. 9) Reinstallation of OS, in case of OS crashes and for the problems where reinstallation of OS is required. 10) Perform restoration of all components at time of system failure or file system corruption 11) Correlate related incidents together into a problem ticket and manage through the problem management process 12) Automate OS administration tasks where practical 13) Patch OS for Security patches and release management for the same. 14) Implement best practice configurations relating to specific vendor recommendations 15) Hyper-v Management 16) Creation/deletion/configuration of VMs 17) Creating/Deleting VM Snapshots. 18) Reporting VM performance status using Native tools/monitoring tools 19) Manage Hyper-V 2012/2016/2019 Clusters 20) Knowledge on SCVMM 21) IIS basic trobuelshooting 22) Manage Access rights and folders 23) Maintain complete configuration details of servers in scope 24) OS hardening as per the policy recommendations by BSE 25) Server Inventory Management 26) Managing Groups/Domains Apply For This Job Attach Resume * Search

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3 - 5 years

10 - 11 Lacs

Bengaluru

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Required Skills Technology | Operating System|Clear Clustering fundamentals, knowing the difference between Windows NLB and Clusters Technology | Operating System|Working knowledge of antivirus management tools, Virus definitions/signature update, etc Technology | Operating System | Knowledge along with scripting knowledge to automate certain monitoring tasks Technology | Operating System | Kernel patching and other patches/ add storage as per DB requirement Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | OS 201 with Windows, Windows Server Administration, Virtualization Fundamentals Vmware -201 Delivery Skills: 1. Proactive monitoring and investigation of logs: Initiate Windows, VMWare, HyperV administration, troubleshooting, investigate to identify the possible issues, locate the device/service causing the issue. 2.Restoration and Resolution: Identify the issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented and update the tickets regularly, as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer - Followthrough and execute the various Escalation Matrix (Vendor,Internal and Customer defined) - Ensure tickets are closed post user or customer communication - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process

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3 - 9 years

7 - 8 Lacs

Mumbai

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Required Skills Technology | Operating System|Clear Clustering fundamentals, knowing the difference between Windows NLB and Clusters Technology | Operating System|Working knowledge of antivirus management tools, Virus definitions/signature update, etc Technology | Operating System | Knowledge along with scripting knowledge to automate certain monitoring tasks Technology | Operating System | Kernel patching and other patches/ add storage as per DB requirement Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | OS 201 with Windows, Windows Server Administration, Virtualization Fundamentals Vmware -201 Delivery Skills: 1. Proactive monitoring and investigation of logs: Initiate Windows, VMWare, HyperV administration, troubleshooting, investigate to identify the possible issues, locate the device/service causing the issue. 2.Restoration and Resolution: Identify the issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented and update the tickets regularly, as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer - Followthrough and execute the various Escalation Matrix (Vendor,Internal and Customer defined) - Ensure tickets are closed post user or customer communication - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process

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9 - 12 years

10 - 11 Lacs

Mumbai

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Required Skills Technology | Operating System|Working knowledge on Virtualization technology like Hyper-V, VMware, commissioning of new guests Technology | Operating System|Maintain RAID and involve in mirroring and migration activities Technology | Operating System|Knowledge of different storage protocols such as ISCSI, FC, SCSI, CIFS, NFS etc Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | MCSE / VCP / AZ-104 Delivery Skills: 1. Troubleshooting and Management: WSUS, AV, DNS, related troubleshooting, GP Templates Creation, Adding or Removing of SPNS (Security Principle Names) OS Management - Windows server re-installation. Adding/Decommissioning domain, creating scripts for daily/weekly tasksy, OS Booting issues, Configuring page file for memory dump file collection, Turning and tweaking OS to get optimal performance 2. Restoration and other responsibilities: Work on resolution of complex or escalated issues from L2 engineer. Preparing RCA for major incidents and problem tickets. IIS Server changes, NLB Configuration, SSL Configuration and Management, Providing access to the sites, IIS Troubleshooting 3.Triage: Generally the L3 is the final level of escalation for all WintelandVMWare related issues. However in the event of an un-resolved incident which is taking longer than expected, the L3 eningeer is required to co-ordinate with the Data Center TDU COE team to get expert help and work towards the resolution of incidents. They will also engage and work with the respective TAC teams to resolve any product related issues or software bugs 4. Process Compliance: - Prepare RFCs and represent RFC in the change advisory board for approval of changes. Assign approved changes to L2 group to implement them - Conduct repeat incident analysis to identify proactive problem tickets and work on the premanent fix for the issues - Gather information from vendor, customer, analysis from the troubleshooting or investigation, resolution steps implemented and update the tickets regularly, as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer - Followthrough and execute the various Escalation Matrix (Vendor , Internal and Customer defined) - Ensure tickets are closed post user or customer communication, - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process

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3 - 9 years

7 - 8 Lacs

Mumbai

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Required Skills Technology | Operating System|Clear Clustering fundamentals, knowing the difference between Windows NLB and Clusters Technology | Operating System|Working knowledge of antivirus management tools, Virus definitions/signature update, etc Technology | Operating System | Knowledge along with scripting knowledge to automate certain monitoring tasks Technology | Operating System | Kernel patching and other patches/ add storage as per DB requirement Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | OS 201 with Windows, Windows Server Administration, Virtualization Fundamentals Vmware -201 Delivery Skills: 1. Proactive monitoring and investigation of logs: Initiate Windows, VMWare, HyperV administration, troubleshooting, investigate to identify the possible issues, locate the device/service causing the issue. 2.Restoration and Resolution: Identify the issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented and update the tickets regularly, as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer - Followthrough and execute the various Escalation Matrix (Vendor,Internal and Customer defined) - Ensure tickets are closed post user or customer communication - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process

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4 - 7 years

5 - 10 Lacs

Navi Mumbai, Mumbai, Mumbai (All Areas)

Hybrid

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Role & responsibilities 1. Manage Operating on Windows OS standard and complex operations and changes. Act as Lead engineer on Windows OS incidents. Technologies Operating Systems WINDOWS : • MS Windows Server : Windows Servers 2012 to 2022 administration with related tools (AD, GPO, WSUS, Power Shell, etc) Preferred candidate profile 1. No career/ No Education Gap 2. Candidate should be BE/B.Tech/B.Sc 3. Notice Period - Immediate to 60 Days

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8 - 10 years

13 - 16 Lacs

Pune

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We are hiring candidate for following skill . Position :System Administrator Mandatory Skill : windows, Wintel, Active Directory Location : Pune NP : Immediate to 30 days Education and Qualifications • IT Graduate Minimum Diploma Work Experience : More than 6+ years of experience as Microsoft Active Directory Administrator Technical / Professional Skills : • Active Directory DNS Azure McAfee ePO Intune Atleast 3 are mandatory Non-Technical / Soft Skills • Good team player/leader Self-learner Able to work under pressure Other Task-Specific Knowledge • IIS web servers DHCP (IP Management) interested candidate pls share your CV on ashwini.dabir@orcapod.work

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4 - 8 years

18 - 19 Lacs

Bengaluru

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Responsibilities : Managing and maintaining Windows Servers environments (2012, 2016, 2019, 2022). • Participate in a 24x7 shift rotation as required by the team. • Handling users and group management in Active Directory (AD). • Managing DNS and IP configurations. Resolving name resolution issues. • Configuring Group Policy Objects (GPOs) for security and compliance. • Applying Windows security patches and updates using WSUS or SCCM. • Ensuring compliance with patching policies and remediation of vulnerabilities. • Testing patches before deployment in production environments. • Resolving Level-2 escalations related to OS, applications, and performance issues. • Troubleshoot Windows server issues, performance problems, and patching failures. • Addressing disk space issues, system performance slowdowns, and high CPU/memory usage. • Coordinating with vendors for hardware and OS-level issues. • Managing VMware, Hyper-V, or Azure virtual machines. • Deploying, modifying, and troubleshooting virtual servers. • Handling VM snapshots, migrations, and backups. • Installing and configuring Windows-based enterprise applications. • Managing PowerShell scripting for automation. • Handling service requests and incident tickets in ServiceNow. • Troubleshoot user access and authentication issues (Active Directory, LDAP, Kerberos). • Collaborating with L1 and L3 teams for escalations. • Resolving Level-2 escalations related to OS, applications, and performance issues. • Participate in a 24x7 shift rotation to support critical business operations Required Skills Windows Software Engineer - L2, candidates should have a strong technical foundation in Windows server environments, troubleshooting expertise, and automation skills. Below are the key skills required for this role: • Experience in Windows Server (2003, 2008, 2012, 2016, 2019, 2022) • knowledge of Active Directory (AD) management • Familiarity with Windows Registry, Event Logs, and Performance Monitoring • Troubleshooting disk space, CPU/memory spikes, and application failures • Experience with Windows Event Viewer, Sysinternals tools, and Perfmon • Hands-on knowledge of Remote Desktop Services (RDS) troubleshooting • Experience with WSUS or SCCM, or Intune for patch deployment • Managing Windows Defender, BitLocker, and security policies • Hands-on experience with VMware ESXi, Hyper-V, or Nutanix • Managing virtual machines (VMs), snapshots, and resource allocation • Basic knowledge of Azure Active Directory (AAD) & Azure VM management • Strong understanding of TCP/IP, DNS, DHCP, and VPN troubleshooting • PowerShell scripting for automation and bulk operations • Understanding of Windows-based applications & .NET framework • Strong analytical and troubleshooting skills

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3 - 6 years

3 - 6 Lacs

Tirupati

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Job Title: Sr. Windows/ System administrator Location: Tirupati Experience :3-5 Years Responsibilities as a Windows/System Administrator include: General System Administration: User Administration. Install and Configure Software and Hardware. Operating Systems management and updates. Secure Configuration of systems and networks. Patching Firmware and Software. Troubleshoot Issues and Outages. Configure Internal Systems. Fully support, configure, maintain, and troubleshoot networks and in-house servers. Install and integrate new server hardware and applications. Ensure that email and data storage networks work properly. Support and administer third-party applications. Ensure network security and connectivity. Creating group policies and maintaining Microsoft Active Directory. Resolve problems reported by end-users. Collaborate with external IT support personnel. Ensure employees workstations operate efficiently and remain connected to the central network. Maintain IT operations, including applications, email systems, hardware, software, and network security tools. Optimize and maintain network security protocols, such as SSL, SFTP, and VPNs, to ensure data protection. Troubleshoot issues with LAN, WAN, and other network segments. Perform critical data backups and secure data according to established procedures. Install firmware and security updates on servers, printers, and related networking devices. Install, configure, and maintain IPS/IDS, Firewalls, Anti-Virus, Anti-Spam, Anti-Malware, etc., for maximum internal network protection. Proficiency in troubleshooting OS and network-related issues, coupled with strong interpersonal communication and presentation skills.

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7 - 12 years

12 - 20 Lacs

Chennai, Bengaluru, Coimbatore

Hybrid

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-7+yrs in in managing servers, Active Directory & VMWare -L3 level in AD/window and L2 in Vmware -Exp in Azure is must -Done hardcore implementation & setup -Open to work in Hybrid mode 7pm to 4 am shift -Setup servers & VMWare -imm joiners

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3 - 10 years

12 - 13 Lacs

Bengaluru

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CGI Information Systems and Management Consultants is looking for SOAR Engineer - Senior to join our dynamic team and embark on a rewarding career journey Analyzing customer needs to determine appropriate solutions for complex technical issues Creating technical diagrams, flowcharts, formulas, and other written documentation to support projects Providing guidance to junior engineers on projects within their areas of expertise Conducting research on new technologies and products in order to recommend improvements to current processes Developing designs for new products or systems based on customer specifications Researching existing technologies to determine how they could be applied in new ways to solve problems Reviewing existing products or concepts to ensure compliance with industry standards, regulations, and company policies Preparing proposals for new projects, identifying potential problems, and proposing solutions Estimating costs and scheduling requirements for projects and evaluating results

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6 - 10 years

12 - 16 Lacs

Bengaluru

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Job Title Principal Engineer - Wintel Location Pune We are seeking a highly skilled and experienced Principal Engineer with over 10 years of expertise in WIntel technologies. The ideal candidate will have a strong background in systems architecture, design, and implementation within Wintel environments. Key Responsibilities Lead and mentor engineering teams to deliver high-quality solutions. Design and implement scalable WIntel architectures. Collaborate with cross-functional teams to define project requirements and deliverables. Conduct technical reviews and provide guidance to ensure adherence to best practices. Troubleshoot and resolve complex engineering challenges. Stay updated with the latest industry trends and technologies. Qualifications Bachelors or Masters degree in Computer Science or related field. 10+ years of experience in WIntel systems design and implementation. Proficient in Windows Server, Active Directory, and virtualization technologies. Strong programming skills in languages such as C#, PowerShell, or Python. Excellent problem-solving abilities and attention to detail. Strong communication and leadership skills. Preferred Skills Experience with cloud technologies (AWS, Azure). Knowledge of security best practices in Wintel environments. Certifications in relevant technologies (MCSE, AWS Certified Solutions Architect). Benefits We offer a competitive salary, comprehensive benefits package, and an exciting work environment that encourages professional growth and development. If you are passionate about technology and have the experience we are looking for, we encourage you to apply for this exciting opportunity!

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4 - 6 years

11 - 12 Lacs

Hyderabad

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A senior level Application Packaging engineer to manage a project for one of our clients. The Individual should be passionate about technology, experienced in administration of team and shift . Years of experience needed - Above 9 Years Experience in Application Packaging - Mac Packaging Technical Skills: Mandatory: Experience in Application (Virtualized and MSI) Good understanding on App-V environment Good Knowledge on Citrix Environment Exposure & experience in Packaging and troubleshooting applications across all the platforms (Win 7/10/Server & VDI s) Excellent process knowledge and lifecycle Management of the packaging & deployment Participate in testing and successful deployment of software to all applicable supported platforms. Good knowledge on Wintel (DFS, Storage, Networking, AD). Knowledge on SQL, WQL, WMI, PowerShell & VB Scripting Create and maintain documentation for deployment/packaging, administrative procedures, architecture, known errors, workarounds, and application specific information. Experience in Incident, Problem and Change Management process. Good to have: Experience in Application Deployment using APPV Management console (virtualized application) for Physical & Virtual environments. Behavioral Skills : Resolve technical issues of projects and explore alternate designs. Very good troubleshooting skills Good team management Skills Participates as a team member and fosters teamwork by inter-group coordination within the modules of the project. Effectively collaborates and communicates with the stakeholders and ensure client satisfaction. Train and coach members of project groups to ensure effective knowledge management activity. Qualification: Flexible in supporting any shifts (24/7) Including Night Shift. Education qualification: B. Tech , BE, BCA, MCA, M. Tech, or equivalent technical degree from a reputed college

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3 - 6 years

6 - 15 Lacs

Mumbai

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Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Infrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure – good at providing analysis, documenting and diagraming work for hand-off, offering timely solutions, and generally “figuring it out.” This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients. There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isn’t specific to any one platform, so you’ll need a good feel for all of them. And because of this, you’ll experience variety and growth at Kyndryl that you won’t find anywhere else. You’ll be involved early to offer solutions, help decide whether something can be done, and identify the technical and timeline risks up front. This means dealing with both client expectations and internal challenges – in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions. In fact, a frequent sign of success for our Infrastructure Specialists is when clients come back to us and ask for the same person by name. That’s the kind of impact you can have! This is a project-based role where you’ll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, you’ll find the right opportunities and a buddy to support your growth. Boredom? Trust us, that won’t be an issue. Your future at Kyndryl There are lots of opportunities to gain certification and qualifications on the job, and you’ll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience 10 + Years of experience in Windows and VMware Experience on Vulnerability Assessment & CIS Execution. Certificate Authority Services. SLA Management Handle all issues participating in bridge calls for P1/p2 and client calls Handle Change Approvals and Process Manage Various teams like Storage / Backup / Network / SAP etc... Preferred Technical and Professional Experience Experience on Active Directory SME Experience on Nutanix, Experience on Data center operations, Good presentation and good communication skills Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

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2 - 5 years

3 - 7 Lacs

Pune, Ahmedabad, Mumbai (All Areas)

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We are looking engineers for our MNC clients, Windows Server 2008,2012,2016,VMware, O365, End user support, infrastructure and service request management Profile - Wintel, VDI, Vmware. Looking for immejdiate joiner Required Candidate profile NP- 15 Days,Immediate preferred Pic-up - Drop ,Food Facilities are optional (If available) Telephonic interview is possible for other Mumbai Location

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3 - 9 years

5 - 11 Lacs

Mumbai

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Required Skills Technology | (Operating) System Administration|Windows Server Administration Technology | Operating System|Working knowledge on multiple Windows OS platforms, OS configuration on different roles - Domain, WINS, DNS, DHCP, IIS, WSUS Technology | Operating System | Knowledge on performance management for OS Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | OS 201 with Windows, Windows Server Administration, Virtualization Fundamentals Vmware -201 Delivery Skills: 1. Proactive monitoring and investigation of logs: Initiate Windows, VMWare, HyperV administration, troubleshooting, investigate to identify the possible issues, locate the device or service causing the issue. Record the findings and analysis in to the ticket 2. Restoration and Resolution: Identify the issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party vendor technicians 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting or investigation, resolution steps implemented etc. and update the tickets regularly, as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer (Shift Handover Report) - Followthrough and execute the various Escalation Matrix (Vendor , Internal and Customer defined) - Ensure tickets are closed post user,customer communication - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process

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2 - 4 years

4 - 6 Lacs

Pune

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We are part of the Chief Security Office (CSO) responsible for providing technology application support for cyber and physical security platforms Our team provides an end-to-end follow the sun support service for multiple areas across Deutsche Bank Being at the forefront of supporting the applications the team members have high exposure to, and work with the front to back business teams on a daily basis within a fast-paced dynamic environment. Your key responsibilities Provide superior Level 2 app support for CSO Production Services across full spectrum of ITIL processes adhering to teams Key Operating Procedures (KOP), main focus being on stability. Diligently monitor incoming support tickets, e-mails, calls and chats, taking great care in responses and owning all items till resolution. Key focus on Knowledge and Training ensuring new and helpful information is continually captured, documented, and communicated benefiting the entire team. Gain detailed knowledge of all supported applications business/operations process flows, and an applications architecture and hardware configuration. Ensure timely delivery of key data feeds within SLAs. Consistently achieve maximum availability (up time) for critical application functionality. Understand Incident impact and urgency, putting together and delivering prompt detailed communications to key stakeholders on resolution progress. Managing Incident troubleshooting through to resolution, setting up and leading conference calls and group chats, escalating promptly where required pulling in all essential personnel. Conduct post-mortems of Incidents and track preventative measures through to implementation, ensuring lessons learnt are documented and adhered to going forward. Review Change Requests and understand their wider impact, ensuring all mandatory information is present and testing has been performed, and that suitable back out plans are in place. Put in place new and enhance existing monitoring using monitoring tools to proactively detect and alert to application issues. Work with Program managers and Engineering teams to onboard application support for new applications, estimating support work load and rolling out support services. Lead regular reviews of all open production issues with Engineering and Program teams and push for updates and resolutions to outstanding tasks and reoccurring issues. Mentor and guide L1 team members to develop and improve their capabilities. Approach support with a proactive attitude, working to proactively improve the environment before issues occur. Weekend coverage needs to be considered on a Rota basis. Your skills and experience 2-4+ years working experience in a financial institution providing IT support and dealing with business users Self-motivation and willingness to continual learn and improve both soft and technical skills Automation mindset, looking to continually reduce, automate, or eliminate all manual tasks and effort Getting things done in large organizations understanding of where to use processes and how to build and operate a network. "Change Agent", ability to obtain results through influence Work across countries, regions and time zones with a broad range of cultures and technical capability Good written and oral communication skills, including the ability to communicate technical information to a non-technical audience - Relationship management skills Experience working with virtual and global teams / Intercultural awareness Broad ITIL / best practice service context within a real time distributed environment (ITIL v3 foundation desired) Ability to manage ambiguity, risk, and changing direction of projects and strategies. Working experience in Cloud based platforms. Experience with using GCP, CyberArk, PAM, UNIX, Linux, Wintel, Python/Perl/Shell scripting, as well as ability to write SQL to extract data in Oracle/SQL Server databases. Experience (Recommended): Experience in IT in large corporate environments, specifically in the area of controlled production environments or in Financial Services Technology in a client-facing function Experience of end-to-end Level 2 production support and good overview of production support. Investment Banking Experience is preferable. Experience of run-book execution. Experience of supporting complex application and infrastructure domains IITIL / best practice service context Good analytical and problem solving skills Ability to work in virtual teams and in matrix structures Working knowledge of incident tracking tools (i.e. ServiceNow etc.) Working experience in Cloud based platforms. Must be hands on with technologies like UNIX (Linux/Solaris), Oracle SQL/ PL*SQL and will be required to login to the servers and perform troubleshooting issues. Understanding of application monitoring tools Education | Certification (Recommended): Bachelor Degree from an accredited college or university with a concentration in Computer Science or IT-related discipline (or equivalent work experience or diploma) ITIL Foundation Certificate

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2 - 5 years

4 - 7 Lacs

Pune

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We are part of the Chief Security Office (CSO) responsible for providing technology application support for cyber and physical security platforms Our team provides an end-to-end follow the sun support service for multiple areas across Deutsche Bank Being at the forefront of supporting the applications the team members have high exposure to, and work with the front to back business teams on a daily basis within a fast-paced dynamic environment. Your key responsibilities Provide superior Level 2 app support for CSO Production Services across full spectrum of ITIL processes adhering to teams Key Operating Procedures (KOP), main focus being on stability. Diligently monitor incoming support tickets, e-mails, calls and chats, taking great care in responses and owning all items till resolution. Key focus on Knowledge and Training ensuring new and helpful information is continually captured, documented, and communicated benefiting the entire team. Gain detailed knowledge of all supported applications business/operations process flows, and an applications architecture and hardware configuration. Ensure timely delivery of key data feeds within SLAs. Consistently achieve maximum availability (up time) for critical application functionality. Understand Incident impact and urgency, putting together and delivering prompt detailed communications to key stakeholders on resolution progress. Managing Incident troubleshooting through to resolution, setting up and leading conference calls and group chats, escalating promptly where required pulling in all essential personnel. Conduct post-mortems of Incidents and track preventative measures through to implementation, ensuring lessons learnt are documented and adhered to going forward. Review Change Requests and understand their wider impact, ensuring all mandatory information is present and testing has been performed, and that suitable back out plans are in place. Put in place new and enhance existing monitoring using monitoring tools to proactively detect and alert to application issues. Work with Program managers and Engineering teams to onboard application support for new applications, estimating support work load and rolling out support services. Lead regular reviews of all open production issues with Engineering and Program teams and push for updates and resolutions to outstanding tasks and reoccurring issues. Mentor and guide L1 team members to develop and improve their capabilities. Approach support with a proactive attitude, working to proactively improve the environment before issues occur. Weekend coverage needs to be considered on a Rota basis. Your skills and experience 2-4+ years working experience in a financial institution providing IT support and dealing with business users Self-motivation and willingness to continual learn and improve both soft and technical skills Automation mindset, looking to continually reduce, automate, or eliminate all manual tasks and effort Getting things done in large organizations understanding of where to use processes and how to build and operate a network. "Change Agent", ability to obtain results through influence Work across countries, regions and time zones with a broad range of cultures and technical capability Good written and oral communication skills, including the ability to communicate technical information to a non-technical audience - Relationship management skills Experience working with virtual and global teams / Intercultural awareness Broad ITIL / best practice service context within a real time distributed environment (ITIL v3 foundation desired) Ability to manage ambiguity, risk, and changing direction of projects and strategies. Working experience in Cloud based platforms. Experience with using GCP, CyberArk, PAM, UNIX, Linux, Wintel, Python/Perl/Shell scripting, as well as ability to write SQL to extract data in Oracle/SQL Server databases. Experience (Recommended): Experience in IT in large corporate environments, specifically in the area of controlled production environments or in Financial Services Technology in a client-facing function Experience of end-to-end Level 2 production support and good overview of production support. Investment Banking Experience is preferable. Experience of run-book execution. Experience of supporting complex application and infrastructure domains IITIL / best practice service context Good analytical and problem solving skills Ability to work in virtual teams and in matrix structures Working knowledge of incident tracking tools (i.e. ServiceNow etc.) Working experience in Cloud based platforms. Must be hands on with technologies like UNIX (Linux/Solaris), Oracle SQL/ PL*SQL and will be required to login to the servers and perform troubleshooting issues. Understanding of application monitoring tools Education | Certification (Recommended): Bachelor Degree from an accredited college or university with a concentration in Computer Science or IT-related discipline (or equivalent work experience or diploma) ITIL Foundation Certificate

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3 - 9 years

5 - 11 Lacs

Mumbai

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Required Skills Technology | (Operating) System Administration|Windows Server Administration Technology | Operating System|Working knowledge on multiple Windows OS platforms, OS configuration on different roles - Domain, WINS, DNS, DHCP, IIS, WSUS Technology | Operating System | Knowledge on performance management for OS Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | OS 201 with Windows, Windows Server Administration, Virtualization Fundamentals Vmware -201 Delivery Skills: 1. Proactive monitoring and investigation of logs: Initiate Windows, VMWare, HyperV administration, troubleshooting, investigate to identify the possible issues, locate the device or service causing the issue. Record the findings and analysis in to the ticket 2. Restoration and Resolution: Identify the issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party vendor technicians 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting or investigation, resolution steps implemented etc. and update the tickets regularly, as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer (Shift Handover Report) - Followthrough and execute the various Escalation Matrix (Vendor , Internal and Customer defined) - Ensure tickets are closed post user,customer communication - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process

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