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3.0 - 5.0 years

18 - 20 Lacs

Bengaluru

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STL Digital is a global IT Services and Consulting company that enables enterprises to experience the future of digital transformation. We provide end to end services across product engineering, software, cloud, data and analytics, enterprise application services, and cyber-security. Purpose - We Engineer Experiences that create value. We blend the agility of a startup with the stability of an established enterprise. Were passionate about innovation. Our culture is built on 4 core values: 1. Respect for Individuals: We value every team members unique perspective and contributions. 2. Hunger to Learn: We encourage continuous growth and development. 3. Promises Delivered: We are committed to delivering on our commitments. 4. Keep it Simple: We strive for clarity and efficiency in everything we do. Were looking for talented individuals to join us on this exciting journey, working with our 25+ Global Customers. Lets build the future of tech together. Job Title : Wintel Admin Role Work Location : Gurgaon Experience : 3 - 5 Yrs. Job Mode : Hybrid Responsibilities: Strong experience in L2 level support in Wintel Administration Experience in SCCM, Hyper -V and active directory

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1.0 - 6.0 years

3 - 6 Lacs

Chennai

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Datacenter - Wintel Stack.

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5.0 - 9.0 years

9 - 13 Lacs

Pune

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We are seeking a highly skilled and experienced Principal Cloud Architect to join our Global Hosting Team. The ideal candidate will have extensive experience in cloud architecture and design, with a strong understanding of cloud computing technologies and platforms. This role requires a strategic thinker who can develop and implement scalable, secure, and efficient cloud solutions that align with our companys goals and business requirements. Key Responsibilities Architecting and Designing Cloud Solutions Develop and implement cloud architecture solutions that meet the companys strategic goals and business requirements. Create scalable, secure, and efficient cloud infrastructure. Governance and Compliance Ensure that all cloud solutions adhere to industry standards, regulatory requirements, and company policies. Manage security and governance across cloud subscriptions. Collaboration and Leadership Work closely with various departments, including IT, security, and development teams, to ensure seamless integration and implementation of cloud solutions. Provide technical leadership and mentorship to junior architects and engineers. Performance Optimization Continuously monitor and optimize the performance of cloud systems to ensure high availability, reliability, and efficiency. Identify and resolve performance bottlenecks and implement best practices for cloud operations. Innovation and Continuous Improvement Stay updated with the latest cloud technologies and trends. Drive innovation by exploring new tools, technologies, and methodologies to improve the companys cloud infrastructure. Cost Management Manage cloud costs by implementing cost-effective solutions and optimizing resource utilization. Work with finance teams to develop and manage cloud budgets. Stakeholder Engagement Engage with key stakeholders to understand their requirements and provide cloud solutions that align with their needs. Regularly communicate and report on the progress of cloud projects. Disaster Recovery and Business Continuity Develop and implement disaster recovery and business continuity plans to ensure the resilience of cloud systems in case of failures or disruptions. Required Skills and Qualifications Technical Expertise Extensive experience in cloud architecture and design with strong understanding of cloud computing technologies and platforms such as Azure, AWS, or Google Cloud. Proficiency in cloud infrastructure components, including networking, storage, and security. Experience with containerization and orchestration technologies like Docker and Kubernetes. Strong knowledge of DevOps practices and tools, including CI/CD pipelines, automation, and configuration management. Certifications Relevant cloud certifications such as Microsoft Certified Azure Solutions Architect, AWS Certified Solutions Architect, Expert, or Google Cloud Professional Cloud Architect. Additional certifications in security, networking, or DevOps are a plus. Experience A minimum of 10 years of experience in IT, with at least 5 years in cloud architecture or a related role. Proven track record of designing and implementing large-scale cloud solutions. Experience in leading and mentoring technical teams. Soft Skills Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. Strong problem-solving and analytical skills. Ability to manage multiple projects and priorities in a fast-paced environment. Tools and Technologies Proficiency in cloud management and monitoring tools. Experience with infrastructure as code (IaC) tools such as Terraform or CloudFormation. Familiarity with security best practices and tools for cloud environments. Knowledge of managing service principals and permissions in cloud environments, including Azure Active Directory and role-based access control (RBAC). Education A bachelors degree in computer science, information technology, or a related field. A masters degree is preferred but not required. JCI is an Equal Opportunity Employer and does not discriminate on the basis of any protected categories.

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7.0 - 10.0 years

3 - 6 Lacs

Chennai

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> Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Datacenter - Wintel Stack.

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6.0 - 8.0 years

5 - 9 Lacs

Pune

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: Job Title- Production Support Analyst, AS Location- Pune, India Role Description L2 Technical Application Support What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Provide hands on technical support for a suite of applications/platforms within Deutsche Bank Build up technical subject matter expertise on the applications/platforms being supported including business flows, the application architecture, and the hardware configuration. Resolve service requests submitted by the application end users to the best of L2 ability and escalate any issues that cannot be resolved to L3. Conduct real time monitoring to ensure application SLAs are achieved and maximum application availability (up time). Assist in the process to approve all new releases and production configuration changes, keep stakeholders informed and conduct any release tasks assigned to support. Manage incidents through to resolution keeping all stakeholders abreast of the situation and working to minimize impact wherever possible. Conduct post-mortems of incidents and drive relevant feedback into Incident, Problem and Change management programs. Build and maintain effective and productive relationships with the stakeholders in business, development, infrastructure, and third-party systems / data providers & vendors. Ensure all knowledge is documented and that support runbooks and knowledge articles are kept up to date. Approach support with a proactive attitude, working to improve the environment before issues occur. The candidate may have to work in shifts as part of a rota covering APAC and EMEA hours between 06:30 IST and 10:30 PM IST (2 shifts) Weekend coverage may need to be provided on rotational basis. Your skills and experience 6 to 8 years providing hands on IT support and interacting with application end users. Preferred: Experience in an investment bank, financial institution, or large corporation. Bachelors degree from an accredited college or university with a concentration in Computer Science or IT-related discipline (or equivalent work experience or diploma). Good analytical and problem-solving skills. Exceptional written and oral communication skills, including the ability to communicate technical information to a non-technical audience and with executive levels. Understanding of ITIL / SRE best practices for supporting a production environment Preferred: Experience in Google Cloud Understanding of how to get things done in large organizations, where to use processes and how to build and operate a network. Ability to work across countries, regions, and time zones with a broad range of cultures and technical capability. TECHNICAL COMPETENCIES Experience using operating systems such as UNIX, Linux and Wintel from the command line interface. Knowledge of commands need to navigate, troubleshoot issues and provide status of these systems. Preferred: Familiarity with coding language such as JAVA and .Net or Perl/Shell scripting. Preferred: Experience with Java hosting environments like WebSphere, Tomcat etc. Ability to write SQL to extract and patch data in Oracle databases as well as monitor database health and performance. Experience of monitoring tools such as Geneos and New Relic. Experience and hands-on on IBM BPM, Camunda , WAS etc. (preferred) Experience on RPA platforms like Blueprism/Chatbots (Preferred) Experience in Devops/SRE. Knowledge and development experience in Ansible automation. Experience in shell scripting, python. How well support you

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1.0 - 6.0 years

3 - 6 Lacs

Chennai

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Datacenter - Wintel Stack.

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1.0 - 6.0 years

3 - 6 Lacs

Chennai

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Datacenter - Wintel Stack.

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5.0 - 10.0 years

3 - 8 Lacs

Mumbai

Hybrid

Key Requirements: Strong hands-on experience with Windows Server 2013, 2016, 2019 Proficiency in Active Directory and Group Policy Management Must have worked with US/UK clients Excellent verbal and written communication skills.

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2.0 - 9.0 years

4 - 11 Lacs

Mumbai

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Required Skills Technology | (Operating) System Administration|Windows Server Administration Technology | Operating System|Working knowledge on multiple Windows OS platforms, OS configuration on different roles - Domain, WINS, DNS, DHCP, IIS, WSUS Technology | Operating System | Knowledge on performance management for OS Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | OS 201 with Windows, Windows Server Administration, Virtualization Fundamentals & Vmware -201 Delivery Skills: 1. Proactive monitoring and investigation of logs: Initiate Windows, VMWare, HyperV administration, troubleshooting, investigate to identify the possible issues, locate the device or service causing the issue. Record the findings and analysis in to the ticket 2. Restoration and Resolution: Identify the issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party vendor technicians 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting or investigation, resolution steps implemented etc. and update the tickets regularly, as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer (Shift Handover Report) - Followthrough and execute the various Escalation Matrix (Vendor , Internal and Customer defined) - Ensure tickets are closed post user,customer communication - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process

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3.0 - 8.0 years

10 - 11 Lacs

Bengaluru

Work from Office

":"Overview About Enerpac Tool Group Enerpac Tool Group is a premier industrial tools and services company serving a broad and diverse set of customers in more than 25 countries. The Company s businesses are global leaders in high pressure hydraulic tools, controlled force products and solutions for precise positioning of heavy loads that help customers safely and reliably tackle some of the most challenging jobs around the world. The Company was founded in 1910 and is headquartered in Milwaukee, Wisconsin. Enerpac Tool Group trades on the NYSE under the symbol EPAC . Our vision is to be our customer s preferred partner through relentless innovation of industrial tools and services that help them safely and reliably tackle their toughest jobs around the world. For further information on Enerpac Tool Group and its businesses, visit the Companys website at https: / / www.enerpactoolgroup.com / Business Contribution The IT Service Desk Analyst is responsible for providing technical support globally to internal customers via phone, Teams, email, and in-person. The IT Service Desk Analyst works as a member of a team to provide/oversee 1st and 2nd level problem solving and training for end users; manages the system imaging process; solving printer issues, basic switching, networks; maintains inventory of systems and licenses; creates and maintains procedures and documentation for IT Systems support personnel; and, in general, ensures desktop systems efficiency and integrity. The analyst will diagnose and resolve technical issues, perform root cause analysis, escalate complex issues, and ensure timely resolution of all requests. The IT Service Desk Analyst will document all incidents and service requests in the ticketing system, maintain accurate inventory records, and ensure that all equipment is up to date and working properly. This position must develop and maintain good working relationships, resolve problems, a strong technical aptitude, and positively influence others in order to successfully produce customer satisfaction. What you will do: Install, relocate and/or upgrade PC/software, peripherals, and other devices to satisfy business and/or end-user requirements Respond to all incidents and service requests level 1 and 2, in a timely and professional manner. Document all incidents and service requests in the ticketing system Be the primary contact for local IT related issues and work with level 3 and 4 system administrators to escalate problems that cannot be solved at Level 2. Document all incidents and service requests in the ticketing system Minimize equipment failures through proper design/setup of standardized desktop systems and processes Work with the Wintel Team Lead to determine strategic direction for the desktop environment, including the evaluation and testing of new technologies Assist in the development and implementation of IT policies and procedures. Maintain computer cabinets, storage rooms, and PC inventory Maintain printers, network switches and other IT equipment at the site. Ensure effective communication between team and the rest of the IT organization, including status reports of projects and/or systems issues Manage outside vendors relating to desktop and peripheral support (Dell, Cisco, Avaya etc.) What makes you an ideal candidate: Bachelors degree in Computer Science, Associates Degree, Information Technology or related field 3 + years of experience in a technical support role Experience in providing customer service in a professional manner Ability to develop effective working relationships with customers, co-workers and Administration Strong knowledge of Microsoft Windows and Microsoft Office Suite Experience with Active Directory and Exchange Experience with basic network troubleshooting and hardware support Excellent verbal and written communication skills Strong problem-solving skills Ability to multitask and prioritize tasks in a fast-paced environment Certifications in relevant technical areas are preferred (e.g. A+, Network+, MCSE, Azure Fundamentals etc.) The IT Service Desk Analyst plays a vital role in maintaining and supporting the organizations technical infrastructure. The analyst must possess excellent communication skills, technical abilities, and a customer service-oriented mindset. The IT Service Desk Analyst should have experience working with global customers and possess strong analytical and problem-solving skills. The candidate should also be able to work independently as well as part of a team. Enerpac Tool Group Values: Be an ambassador for the businesses and ensure that Enerpac Tool Group Values always come first: SAFETY - Safety is our highest priority and is at the heart of everything we do. INTEGRITY - We will act with honesty and transparency and always do the right thing. OWNERSHIP - We will own our commitments, act with a sense of urgency, and deliver what is expected of us on time, or ask for help early enough. TEAMWORK - We will act as one Enerpac team, operate with an enterprise-wide mindset, and support each other to deliver for our stakeholders. AGILITY - We will act with purpose and speed, and we will adapt quickly to changing circumstances. What we offer Our employee benefits including flexible workplace policies, employee resource groups, learning and development resources, career progression pathways, and community engagement initiatives are some of the reasons why we have had great success in bringing in new talent. In addition, our global employee wellness programs are crafted to support the physical, emotional, and financial well-being of our employees. *Benefits & Perks vary by Country. for a unique, exciting career with variety and potential for growth, Enerpac Tool Group offers challenges & extraordinary rewards for people on a global scale. Never Compromise - choose ETG! #LI-AG1","

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5.0 - 8.0 years

5 - 9 Lacs

Bengaluru

Work from Office

Overview : We are looking for a passionate and technically strong App Deployment Engineer with hands-on experience in SCCM, application virtualization, and deployment in various Windows environments. Key Responsibilities : Manage application deployments using SCCM Participate in application testing and deployment across Win 7/10/Server/VDIs Administer and support App-V , Citrix , and Wintel environments Develop and maintain documentation including deployment and administrative guides Utilize PowerShell , VB scripting , SQL , WQL , and WMI for scripting and automation Coordinate and troubleshoot issues in deployment processes Follow Incident, Problem, and Change Management processes Desired Skills : Good knowledge in Citrix , Wintel (DFS, AD, Storage) , and networking Experience with APPV console and virtualized app deployment Exposure to software delivery methods (user-targeted, advertised programs, etc.) Behavioral Skills : Effective team collaboration and communication with stakeholders Willingness to learn and coach peers Adaptability and commitment to project delivery Qualifications : Bachelors degree (B.Tech, BE, BCA, MCA, M.Tech or equivalent) Willing to work in office and in 24/7 rotational shifts

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7.0 - 10.0 years

8 - 13 Lacs

Hyderabad

Work from Office

Job Summary - A senior level Application Packaging engineer to manage a project for one of our clients. The Individual should be passionate about technology, experienced in administration of team and shift . Years of experience needed - Above 9 Years Experience in Application Packaging - Mac Packaging Technical Skills: Mandatory: Experience in Application (Virtualized and MSI) Good understanding on App-V environment Good Knowledge on Citrix Environment Exposure & experience in Packaging and troubleshooting applications across all the platforms (Win 7/10/Server & VDI s) Excellent process knowledge and lifecycle Management of the packaging & deployment Participate in testing and successful deployment of software to all applicable supported platforms. Good knowledge on Wintel (DFS, Storage, Networking, AD). Knowledge on SQL, WQL, WMI, PowerShell & VB Scripting Create and maintain documentation for deployment/packaging, administrative procedures, architecture, known errors, workarounds, and application specific information. Experience in Incident, Problem and Change Management process. Good to have: Experience in Application Deployment using APPV Management console (virtualized application) for Physical & Virtual environments. Behavioral Skills : Resolve technical issues of projects and explore alternate designs. Very good troubleshooting skills Good team management Skills Participates as a team member and fosters teamwork by inter-group coordination within the modules of the project. Effectively collaborates and communicates with the stakeholders and ensure client satisfaction. Train and coach members of project groups to ensure effective knowledge management activity. Qualification: Flexible in supporting any shifts (24/7) Including Night Shift. Education qualification: B. Tech , BE, BCA, MCA, M. Tech, or equivalent technical degree from a reputed college

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5.0 - 8.0 years

6 - 11 Lacs

Hyderabad

Work from Office

Who are we looking for? A Jr-mid-senior level Application deployment engineer to manage a project for one of our client. The Individual should be passionate about technology, experienced in administration and migration . Technical Skills: Mandatory: Minimum 5+ Years Experience in Application Deployment using SCCM. Good understanding on App-V environment. Good Knowledge on Citrix Environment. Exposure & experience in deploying and troubleshooting applications across all the platforms (Win 7/10/Server & VDI s) Excellent process knowledge and lifecycle Management of the packaging & deployment . Participate in testing and successful deployment of software to all applicable supported platforms. Good knowledge on Wintel (DFS, Storage, Networking, AD). Knowledge on SQL, WQL, WMI, PowerShell & VB Scripting Create and maintain documentation for deployment/packaging, administrative procedures, architecture, known errors, workarounds and application specific information. Experience in Incident, Problem and Change Management process Good to have: Minimum 2 years Experience in Application Deployment using APPV Management console (virtualized application) for Physical & Virtual environments. Administer SCCM software delivery, including various methods such as running advertised programs, machine targeted, user targeted, Application Library, and Software Center. Behavioral Skills : Resolve technical issues of projects and Explore alternate designs Participates as a team member and fosters teamwork by inter-group coordination within the modules of the project. Effectively collaborates and communicates with the stakeholders and ensure client satisfaction Train and coach members of project groups to ensure effective knowledge management activity. Qualification: Flexible in supporting any shifts ( 24/7) Including Night Shift. Education qualification: B.Tech , BE, BCA, MCA, M. Tech or equivalent technical degree from a reputed college

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2.0 - 9.0 years

4 - 11 Lacs

Pune

Work from Office

Required Skills Technology | (Operating) System Administration|Windows Server Administration Technology | Operating System|Working knowledge on multiple Windows OS platforms, OS configuration on different roles - Domain, WINS, DNS, DHCP, IIS, WSUS Technology | Operating System | Knowledge on performance management for OS Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | OS 201 with Windows, Windows Server Administration, Virtualization Fundamentals & Vmware -201 Delivery Skills: 1. Proactive monitoring and investigation of logs: Initiate Windows, VMWare, HyperV administration, troubleshooting, investigate to identify the possible issues, locate the device or service causing the issue. Record the findings and analysis in to the ticket 2. Restoration and Resolution: Identify the issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party vendor technicians 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting or investigation, resolution steps implemented etc. and update the tickets regularly, as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer (Shift Handover Report) - Followthrough and execute the various Escalation Matrix (Vendor , Internal and Customer defined) - Ensure tickets are closed post user,customer communication - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process

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5.0 - 8.0 years

2 - 6 Lacs

Pune

Work from Office

Design, implement, and maintain scalable and reliable compute infrastructure, with a focus on Wintel, Linux, VMWare, and Redhat KVM environments. Collaborate with development teams to ensure applications are designed for reliability and performance across different operating systems and virtualization platforms. Automate repetitive tasks to improve efficiency and reduce manual intervention, specifically within Wintel and Linux systems. Monitor system performance, identify bottlenecks, and implement solutions to improve overall system reliability in VMWare and Redhat KVM environments. Develop and maintain tools for deployment, monitoring, and operations tailored to Wintel, Linux, VMWare, and Redhat KVM. Troubleshoot and resolve issues in development, test, and production environments, focusing on compute-related challenges. Participate in on-call rotations and respond to incidents promptly, ensuring high availability of compute resources. Implement best practices for security, compliance, and data protection within Wintel, Linux, VMWare, and Redhat KVM systems. Document processes, procedures, and system configurations specific to the compute infrastructure Primary Skills Site Reliability Engineer SRE Compute Infrastructure Wintel Administration Linux Administration VMWare Administration Redhat Proficiency in scripting languages Python, Java, C/C++, Bash Infrastructure tools Terraform, Ansible Experience with monitoring and logging tools Prometheus, Grafana, ELK stack Solid understanding of networking, security, and system administration within Wintel and Linux environments. Experience with CI/CD pipelines and tools Jenkins, GitLab CI Knowledge of database management systems MySQL, PostgreSQL

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5.0 - 8.0 years

3 - 7 Lacs

Bengaluru

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Primary Skills Site Reliability Engineer SRE Compute Infrastructure Wintel Administration Linux Administration VMWare Administration Redhat Proficiency in scripting languages Python, Java, C/C++, Bash Infrastructure tools Terraform, Ansible Experience with monitoring and logging tools Prometheus, Grafana, ELK stack Solid understanding of networking, security, and system administration within Wintel and Linux environments. Experience with CI/CD pipelines and tools Jenkins, GitLab CI Knowledge of database management systems MySQL, PostgreSQL Secondary Skills Proven experience as an SRE or similar role, with a focus on compute infrastructure, particularly Wintel, Linux, VMWare, and Redhat KVM. Proficiency in scripting languages (e.g., Python, Java, C/C++, Bash) and infrastructure-as-code tools (e.g., Terraform, Ansible). Experience with monitoring and logging tools (e.g., Prometheus, Grafana, ELK stack). Solid understanding of networking, security, and system administration within Wintel and Linux environments. Excellent problem-solving skills and attention to detail. Strong communication and collaboration skills. Experience with CI/CD pipelines and tools (e.g., Jenkins, GitLab CI). Knowledge of database management systems (e.g., MySQL, PostgreSQL). Familiarity with microservices architecture and related technologies. Ability to work in a 24x7 on-call after hour rotation environment. Experience with distributed storage technologies such as NFS, HDFS, Ceph, and Amazon S3, as well as dynamic resource management frameworks (Apache Mesos, Kubernetes, Yarn). Proactive approach identifying complex problems, performance bottlenecks, and areas for improvement. Advocate for DevOps/SRE best practices, leading postmortems/RCAs, incident retrospectives, and operational readiness reviews. Relevant experience with the following products is a plus; ServiceNow, BigFix, Tenable, CrowdStrike, Splunk, and SQL Server.

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2.0 - 7.0 years

4 - 9 Lacs

Bengaluru

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The VMware Organization is searching for a candidate who is proficient with standard general purpose compute hardware in a EXsi and VMware /Wintel environment . The ideal candidate will have minimum 02 years of experience within VMware system administration. Job Requirements Minimum 02 years of experience with Vmware and Wintel Environment Knowledge in Cloud platform like GCP, Azure, AWS and atleast one Cloud Certification Design, deploy and manage VMware vSphere environments including ESXi hosts, vCenter servers and related components. Experience in Windows Server environments, including installation, configuration, patch management and troubleshooting. Monitor and optimize the performance of both VMware and Windows systems to ensure efficient operation and high availability. Implement and manage backup and disaster recovery solutions for virtualized and Windows server environments. Ensure systems are secure by applying patches, updates and following best security practices for VMware and Windows environments. Identify and resolve issues related to virtualization and Windows server performance, availability, and functionality. Maintain detailed documentation for system configurations, processes, and procedures. Strong experience with Windows Server versions (e.g. 2016, 2019, 2022). At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We re committed to fostering an inclusive environment where everyone can thrive.

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7.0 - 12.0 years

7 - 12 Lacs

Noida

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We are hiring for Global Wintel Senior Administrator Exp- Min 7 years Salary :- Upto 12 LPA Location :- Noida Sec 2 Only Male candidates Immedidate Joiner Interested Cnadidates Can call us 7042417170 or mail at hr.sssplacement9@gmail.com Required Candidate profile Shift Timing :- 5:30pm to 2:30am excellent communication skills

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3.0 - 5.0 years

4 - 7 Lacs

Hyderabad

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Business Unit: Cubic Transportation Systems We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic. com. Job Details: Security Operations Engineer Apply Refer Referral Bonus Eligible Yes Business Unit: Cubic Corporation We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic. com. Job Details: Job Summary: We are looking for a highly skilled Security Operations Engineer to support and enhance our global security posture. This role focuses on vulnerability remediation across infrastructure, applications, and databases. The ideal candidate will have hands-on experience with Azure, Wintel, Java application support, and SQL databases, and will work closely with global teams to ensure security compliance and operational excellence. Work Shift: 24x7 Rotational Experience: 3+ Years Primary Skills: Linux, Azure, Windows, Applications Support Secondary Skills: Microsoft SQL, Networking knowledge Responsibilities : Perform vulnerability remediation across infrastructure, applications, and databases. Monitor and respond to security incidents, ensuring timely resolution and documentation. Support and maintain secure operations in Azure and Wintel environments. Provide application-level support for Java-based systems and SQL databases. Collaborate with global teams to align with security standards and best practices. Ensure compliance with ISO 27001 standards and internal security policies. Maintain documentation and reports related to security operations and remediation efforts. Contribute to future hardware software planning. Minimum Job Requirements: Bachelors degree, or Minimum 3 years of experience in Security Operations or related technical roles. Strong hands-on experience with Microsoft Azure and Wintel infrastructure. Experience supporting Java applications and SQL databases. Proven track record in vulnerability management and remediation. Familiarity with global security standards, especially ISO 27001. Strong analytical and problem-solving skills. Ability to work in a rotational 24x7 support model. You bring a solution-driven mindset, stay updated with tech trends, and thrive in a collaborative, high-stakes environment. Desirable Certifications: ITIL Foundation or higher (recommended). Microsoft Certified: Azure Security Engineer Associate or equivalent. Worker Type: Employee Global Level: Global Level 2 Worker Type: Employee

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5.0 - 8.0 years

11 - 15 Lacs

Hyderabad

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Business Unit: Cubic Transportation Systems We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic. com. Job Details: Job Summary : We are looking for a highly skilled Principal Security Operations Engineer to support and enhance our global security posture. This role focuses on vulnerability remediation across infrastructure, applications, and databases. The ideal candidate will have hands-on experience with Azure, Wintel, Java application support, and SQL databases, and will work closely with global teams to ensure security compliance and operational excellence. Work Shift: 24x7 Rotational Experience: 8+ Years Primary Skills: Linux, Azure, Windows, Applications Support Secondary Skills: Microsoft SQL, Networking knowledge Responsibilities : Lead and manage projects and/or workstreams, providing technical leadership, ensuring the required quality standards and milestones are met. Work collaboratively with local and remote stakeholders including management, technology architects and technology staff with the lifecycle of operational security compliance, from design and development, through to implementation and maintenance. Owning end-to-end availability and performance of key services and build best practices to prevent problem recurrence. Provide technical guidance to change and delivery teams for transition of vulnerability remediation into live production. Perform vulnerability remediation across infrastructure, applications, and databases. Monitor and respond to security incidents, ensuring timely resolution and documentation. Support and maintain secure operations in Azure and Wintel environments. Provide application-level support for Java-based systems and SQL databases. Collaborate with global teams to align with security standards and best practices. Provide support with industry standard audits, ensuring compliance with ISO 27001 standards and internal security policies. Maintain documentation and reports related to security operations and remediation efforts. Contribute to future hardware software planning. Minimum Job Requirements: Bachelors degree, or Minimum 8 years of experience in Security Operations or related technical roles. Strong hands-on experience with Microsoft Azure and Wintel infrastructure. Experience supporting Java applications and SQL databases. Proven track record in vulnerability management and remediation. Familiarity with global security standards, especially ISO 27001. Strong analytical and problem-solving skills Ability to work in a rotational 24x7 support model You bring a solution-driven mindset , stay updated with tech trends, and thrive in a collaborative, high-stakes environment. Desirable Certifications: ITIL Foundation or higher (recommended). Microsoft Certified: Azure Architect or equivalent. Worker Type: Employee

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10.0 - 14.0 years

15 - 20 Lacs

Bengaluru

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Site Reliability Engineer - Wintel, Linux, Vmware, Redhat Devops CI/CD AWS Design, implement, and maintain scalable and reliable compute infrastructure, with a focus on Wintel, Linux, VMWare, and Redhat KVM environments. Collaborate with development teams to ensure applications are designed for reliability and performance across different operating systems and virtualization platforms. Automate repetitive tasks to improve efficiency and reduce manual intervention, specifically within Wintel and Linux systems. Monitor system performance, identify bottlenecks, and implement solutions to improve overall system reliability in VMWare and Redhat KVM environments. Develop and maintain tools for deployment, monitoring, and operations tailored to Wintel, Linux, VMWare, and Redhat KVM. Troubleshoot and resolve issues in development, test, and production environments, focusing on compute-related challenges. Participate in on-call rotations and respond to incidents promptly, ensuring high availability of compute resources. Implement best practices for security, compliance, and data protection within Wintel, Linux, VMWare, and Redhat KVM systems. Document processes, procedures, and system configurations specific to the compute infrastructure. Primary Skills Site Reliability Engineer SRE Compute Infrastructure Wintel Administration Linux Administration VMWare Administration Redhat Proficiency in scripting languages Python, Java, C/C++, Bash Infrastructure tools Terraform, Ansible Experience with monitoring and logging tools Prometheus, Grafana, ELK stack Solid understanding of networking, security, and system administration within Wintel and Linux environments. Experience with CI/CD pipelines and tools Jenkins, GitLab CI Knowledge of database management systems MySQL, PostgreSQL

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6.0 - 11.0 years

15 - 20 Lacs

Thiruvananthapuram

Hybrid

Role & responsibilities Manage, Build and administer Windows Server (2016, 2019, 2022) and ensure systems are set up according to best practices and organizational standards. Manage Active Directory services, including DNS and DHCP, handle user accounts, group policies, and authentication protocols. Resolve incidents and request tickets for the windows & application infrastructure, ensuring customers are kept informed of progress and issues are dealt with within defined SLAs. Manage and coordinate the patching schedule for Windows servers and workstations. Handle the projects including upgrades, migrations, and new deployments in the windows & application infra Ensure timely patching of Windows-based applications to mitigate identified vulnerabilities. Collaborate with IT and development teams to implement security patches and configuration changes. Monitor and track vulnerabilities and their remediation status using appropriate tools and systems Participate in security audits and compliance initiatives to ensure Wintel systems meet organizational standards. Develop and maintain documentation, including system configurations, procedures, and policies. Monitor endpoint activities and alerts generated by CrowdStrike to detect and respond to potential threats. Collaborate with IT and security teams to implement security measures and improve endpoint protection strategies. Monitor application and infrastructure performance using Dynatrace, identifying and resolving performance bottlenecks and issues. Manage and implement SSL certificates for the web & infra servers. Manage file servers, DFS, and print services in the infrastructure. Deploy applications in IIS and manage the releases and BAU tasks. Provide support for BAU and release tasks in the server/application environment, ensuring system reliability and availability. Collaborate with various IT teams to implement standard solutions that support organizational objectives and project requirements. Preferred candidate profile Extensive experience in managing and supporting Windows servers and administration. Proficiency in Windows Server roles and features, ie Active Directory, DNS, DHCP, Group Policy, IIS, Print service & DFS. Proficient in Windows authentication protocols including Kerberos, NTLM, LDAP, SAML, OAuth, RADIUS, and certificate-based authentication Good understandings with virtualization technologies (VMware & Hyper V) for managing virtualized environments. Proficiency in scripting languages (e.g., PowerShell) to automate administrative tasks and streamline operations. Strong understanding of network protocols, security principles, and system architecture. Ability to communicate complex technical concepts effectively to stakeholders at all levels. Ability to work independently and collaboratively in a team environment. Experience in selecting, deploying, and configuring antivirus solutions across Windows Server environments. Proficiency in using WSUS, SCCM, and GFI LanGuard to manage and automate the deployment of patches and updates across Windows Server environments Proficiency in deploying CrowdStrike agents across various endpoints, including Windows Servers and workstations. Extensive knowledge of both ServiceNow and Jira platforms Skills in effectively coordinating and managing the vendor for application support and other upgrade projects Experience in managing & involving in projects such as Windows upgrades, Toxic upgrades, Application upgrades, and other similar initiatives. Knowledge in Azure and AWS cloud platforms, including infrastructure management, deployment, and security

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10.0 - 15.0 years

30 - 45 Lacs

Pune

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Minimum of 10 years administration experience on Microsoft Window, AD, Entra ID, VMware Good hands-on experience on Windows Platform with all operating systems. Experience in Mid-range/Enterprise Servers Hardware Experience in Production Server Environment with Wintel servers. Strong Knowledge about user administration and File system management activities. Experience in OS Hardening, performance and OS tuning. Knowledge on scripting Basic knowledge on Storage and SAN switches. Patch management, RCA analysis, Application installs and upgrades following procedures documented by application owners Meeting SLA in time to fix the errors and problems. Good Knowledge of Cluster Administration. Should be able to Perform Root Cause Analysis for the incidents Should be able to do Capacity Planning Advance Knowledge on Virtualization. Minimum of 10 years administration experience on Microsoft Window, AD, Entra ID, VMware Good hands-on experience on Windows Platform with all operating systems. Experience in Mid-range/Enterprise Servers Hardware Experience in Production Server Environment with Wintel servers. Strong Knowledge about user administration and File system management activities. Experience in OS Hardening, performance and OS tuning. Knowledge on scripting Basic knowledge on Storage and SAN switches. Patch management, RCA analysis, Application installs and upgrades following procedures documented by application owners Meeting SLA in time to fix the errors and problems. Good Knowledge of Cluster Administration. Should be able to Perform Root Cause Analysis for the incidents Should be able to do Capacity Planning Advance Knowledge on Virtualization. Minimum of 10 years administration experience on Microsoft Window, AD, Entra ID, VMware Good hands-on experience on Windows Platform with all operating systems. Experience in Mid-range/Enterprise Servers Hardware Experience in Production Server Environment with Wintel servers. Strong Knowledge about user administration and File system management activities. Experience in OS Hardening, performance and OS tuning. Knowledge on scripting Basic knowledge on Storage and SAN switches. Patch management, RCA analysis, Application installs and upgrades following procedures documented by application owners Meeting SLA in time to fix the errors and problems. Good Knowledge of Cluster Administration. Should be able to Perform Root Cause Analysis for the incidents Should be able to do Capacity Planning Advance Knowledge on Virtualization. Minimum of 10 years administration experience on Microsoft Window, AD, Entra ID, VMware Good hands-on experience on Windows Platform with all operating systems. Experience in Mid-range/Enterprise Servers Hardware Experience in Production Server Environment with Wintel servers. Strong Knowledge about user administration and File system management activities. Experience in OS Hardening, performance and OS tuning. Knowledge on scripting Basic knowledge on Storage and SAN switches. Patch management, RCA analysis, Application installs and upgrades following procedures documented by application owners Meeting SLA in time to fix the errors and problems. Good Knowledge of Cluster Administration. Should be able to Perform Root Cause Analysis for the incidents Should be able to do Capacity Planning Advance Knowledge on Virtualization. Deliver No Performance Parameter Measure 1 Operations of the tower SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2 New projects Timely delivery Avoid unauthorised changes No formal escalations Minimum of 10 years administration experience on Microsoft Window, AD, Entra ID, VMware Good hands-on experience on Windows Platform with all operating systems. Experience in Mid-range/Enterprise Servers Hardware Experience in Production Server Environment with Wintel servers. Strong Knowledge about user administration and File system management activities. Experience in OS Hardening, performance and OS tuning. Knowledge on scripting Basic knowledge on Storage and SAN switches. Patch management, RCA analysis, Application installs and upgrades following procedures documented by application owners Meeting SLA in time to fix the errors and problems. Good Knowledge of Cluster Administration. Should be able to Perform Root Cause Analysis for the incidents Should be able to do Capacity Planning Advance Knowledge on Virtualization.

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7.0 - 12.0 years

7 - 17 Lacs

Pune

Work from Office

Job Description- Technical Skills: Windows Day-to-day system administration of Windows Server environments including Windows Server 2008, Windows Server 2012, Windows Server 2016/2019/2022. Active Directory (Domain Services, GPO, security, etc.) Active Directory integrated applications (includes single sign-on) ADFS Services • DNS services • DHCP services • NTP services • RDS services File and Print services File and Print backups / restores SCCM and WSUS, for both servers, manual patching. High Availability / Disaster Recovery Windows OS and CAL Licensing VMware VMware Environment Build Providing support during build and run phases of project Troubleshooting ESX issues related to storage, network and performance issues Experience in the installation, configuration, and administration of components in a large VMware environment including vCenter, VMware Update Manager, vCenter Site Recovery Manager, HCI (VxRail), vSAN. Experience in upgrading ESXi hosts and VM guests using VMware Update Manager. Experience in VM template and clones Position requires an in-depth understanding of VMware technologies, including vSphere/ESX, vCenter, Site Recovery Manager, vSAN, HCI (VxRail), Stretched Clusters, VVF, VCF running in enterprise environments Good knowledge on High Availability, DRS, vMotion, SV Motion, VMware SMP, capacity planning Deployment of key VMware ESX/ESXI technologies, expertise with HA/DRS, P2V, vSAN, HCI (VxRail), Stretched Clusters, VVF, VCF Excellent knowledge of SAN, NAS, DAS,RAID, SCSI, Fiber Channel, Backup to Disk, clustering, encryption technologies from multiple vendors. VMWare Licensing

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6.0 - 11.0 years

8 - 13 Lacs

Mumbai

Work from Office

Employment: Contract Working Mode: Hybrid Mode Job Description L3 Level Windows server troubleshooting Active directory DHCP DNS Group Policy Skills: Windows/ Active Directory

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