Company Description Wings Events, a part of the Wings Group of Companies, prioritizes creating memorable events that leave clients smiling and satisfied. We focus on understanding the unique needs of each client, applying a people-centric approach from conception to execution. Established in 1994, Wings has grown into a diversified conglomerate present in 588 cities and towns across India, and has a global footprint with offices in the USA, UK, UAE, Singapore, Sri Lanka, and Vietnam, employing over 6,000 people. Role Description This is a full-time on-site role for a Client Services Executive based in Hyderabd. The Client Services Executive will manage day-to-day interactions with clients, ensure client satisfaction, and foster strong business relationships. Responsibilities include handling client inquiries, resolving issues, and coordinating with internal teams to meet client needs. The executive will also analyze client feedback for continuous improvement in service delivery. Qualifications Client Services, Client Relations, and Customer Satisfaction skills Experience in Business Relationship Management Strong Analytical Skills Excellent communication and interpersonal skills Ability to work effectively in a team environment Prior experience in event management is a plus Bachelor's degree in Business Administration, Marketing, or a related field
Job Summary: We are looking for highly proficient NBD & Client Servicing professionals. The candidate should have substantive expertise and experience in developing and managing client relationships, as well as an acumen and understanding of brand activations, experiential marketing, and events. A strong background in Sales/Business Development and P&L exposure, combined with excellent networking, communication, and presentation skills, is essential. Job Description: · New Client acquisition- develop and leverage external/potential relationships to create new business opportunities · Responsible for managing large and small-scale events · Complete analysis of the tender/brief, keeping in mind the financial, legal, production and creative feasibility. · Finalize prices either based on negotiations with the clients on prices and deliverables or provide a standard rate card to the clients · Create and manage the event budget, executing all events at or under budget. Track and report cost savings achieved through negotiations and budget management. · Develop evaluation criteria and determine, in collaboration with key stakeholders, which events to sponsor or produce, including tradeshows, industry events, partner events, roadshows, exhibitions, conferences and workshops · With support of the event team, manage event logistics to ensure successful execution. Provide onsite event support as needed. · Set goals and objectives for each event with regard to lead generation, pipeline nurturing, and brand awareness. Communicate event goals and objectives with stakeholders ahead of each event. · Ensure self and team performance.