2.0 - 6.0 years

0 Lacs

maharashtra

On-site

As a Wine Steward at The Westin Mumbai Garden City in Mumbai, Maharashtra, India, your main responsibility is to issue, open, and serve wine/champagne bottles to guests. You will be expected to answer any questions or concerns guests may have regarding the origin, vintage, and style of various wines. Updating and maintaining the wine list and MICROS system will also be part of your duties. Your role will involve pairing and suggesting wines that best complement menu items, attending wine tastings, and developing relationships with vendors. You will be responsible for requesting new wines and products, creating and updating wine lists, as well as designing and implementing wine promotions and incentive programs. Monitoring and replenishing the inventory of the wine cellar, equipment, and glassware will be essential. Training and educating server and bartender staff, conducting vintage and BIN number checks, and organizing staff wine tastings are additional tasks you will perform. Ensuring the security of liquors, beers, wines, coolers, cabinets, and storage areas, as well as following all state and local laws for serving alcohol responsibly, are crucial aspects of this role. Maintaining an accurate spill sheet is also part of your responsibilities. In addition to the above duties, you will need to adhere to all company, safety, and security policies and procedures. Reporting accidents, injuries, and unsafe work conditions to your manager, completing safety training and certifications, and maintaining a clean and professional appearance are essential. Welcoming and acknowledging all guests according to company standards, anticipating and addressing guests" service needs, and speaking with others using clear and professional language are key components of your role. As a Wine Steward, you will play a vital role in developing and maintaining positive working relationships with others, supporting the team to reach common goals, and ensuring adherence to quality expectations and standards. Your ability to read and visually verify information in various formats, as well as perform physical tasks such as standing, sitting, walking, lifting, carrying, pushing, pulling, and grasping objects, will be important for success in this position. You are the ideal candidate for this role if you have a Technical, Trade, or Vocational School Degree and at least 2 years of related work experience. While supervisory experience is not required, a commitment to upholding Marriott International's values of diversity and inclusivity is essential. Join us at The Westin to empower guests to enhance their well-being while traveling and to become the best version of themselves. Embrace your passion, activity, optimism, and adventurous spirit as part of our global team dedicated to wellness and hospitality excellence.,

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Food & Beverage Server Four Seasons

1.0 - 5.0 years

0 Lacs

maharashtra

On-site

You are an experienced technical professional in the food and beverage service industry, dedicated to providing exceptional guest experiences at Four Seasons Hotel Mumbai. Your role involves executing tasks assigned by your supervisor, maintaining high standards of hygiene and orderliness in the work area, taking guest orders, serving food and beverages, and ensuring genuine hospitality in all interactions. In addition to your general responsibilities, you are expected to adhere to the hotel's code of conduct and grooming standards, actively participate in briefings and meetings, maintain a clean and safe work environment, and assist colleagues during peak times. You will describe menu items with vivid descriptions, be attentive to guest preferences, and offer special service touches when opportunities arise. Your role also includes keeping abreast of events in the hotel, maintaining hygiene standards in your area to pass audits, and upholding the hotel's service culture and core standards. You should possess 1-2 years of relevant experience in a 5-star hotel or reputed restaurant, demonstrate aptitude for upward mobility, be flexible in working across different outlets as needed, and have excellent English, math, and psychometric abilities. By embodying the values of Four Seasons and upholding the highest standards of service, you will contribute to creating lasting impressions for guests and colleagues alike, making their experiences truly memorable.,

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