Openings For Service Desk Engineer-Chennai Movate Technologies

1.0 - 5.0 years

0 - 3 Lacs

chennai

Work from Office

Dear Candidate, PFB the JD. Mode : WFO NP: Immediate or less than 30 days Location :Chennai JD: Service Desk Engineer L1/L2 Support Role Summary Serve as the first point of contact for IT and application support requests, handling approximately 2,400 tickets/month via chat, email, phone, and the Teams Universal Bot. Responsibilities Provide L1L2 support for M365, Azure AD, and endpoint issues. Log, categorize, and resolve incidents and service requests per SOP. Escalate unresolved or recurring issues to Command Center or L3. Contribute to knowledge base and AI-Ops automation candidate identification. Drive first-contact resolution and excellent customer experience. Tech Stack : M365, Azure A...

Posted 13 hours ago

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Hiring For Service Desk Engineer-Chennai Movate Technologies

0.0 - 5.0 years

0 - 3 Lacs

chennai

Work from Office

Dear Candidate, PFB the JD Below, Location:Hyderabad Mode: WFO NP: Immediate or less than 30 days Role & responsibilities : Service Desk Engineer: L1/L2 Support) Role Summary: Job Description for Help-desk Support Engineer: One Liner : Fluent in Spoken & Written English (B1 CEFR level minimum). Basic troubleshooting skills and foundational ability to identify and resolve tech problems, by following basic steps and readily available instructions. Must Have Skills : English Proficiency: Must be proficient in both written and verbal English, equivalent to CEFR Level B1 (proficient). This includes the ability to, Hold clear, spontaneous, and productive conversations via phone. Write detailed, gr...

Posted 5 days ago

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Deskside Support Engineer ITC Infotech

1.0 - 6.0 years

1 - 4 Lacs

mumbai

Hybrid

Role & responsibilities Job Title: Desktop Engineer Location: [ Mumbai Andheri East] Job Type: [Full-time] Department: IT Support / Desktop Services Reports To: IT Support Lead / Desktop Support Manager Job Summary: We are seeking a proactive and eager-to-learn Junior Desktop Engineer to join our IT support team. This foundational role is ideal for early-career professionals or recent graduates looking to build hands-on experience in desktop support and enterprise IT operations. You will provide technical assistance to end-users, focusing on desktop management, printing services, and basic network connectivity support. Key Responsibilities: Provide support for Windows 11 installation, update...

Posted Date not available

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