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4.0 - 8.0 years

13 - 17 Lacs

bengaluru

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Contribute to engineering design assignments in a team environment on large-scale project teams. Candidate should have minimum 5 years working experience on wastewater modelling for ANZ and UK & I region especially on model calibration & verification. Candidate should be well versed with Infoworks ICM hydraulic modelling software. Having hands on experience with modeling tools like Water GEMS, SewerGEMS, StormCAD, PCSWMM, HEC-RAS, GeoPak would be advantage. Capable for leading the project, coordinating with Lead Office, mentoring juniors and ensuring quality checks. Complete design activities to specified standards including earthworks modelling and design, sanitary and storm sewer design, watermain design, grading of roads and drive isles, lot grading, and stormwater management design of ponds and other retention systems. Qualifications Master of Engineering degree (or equivalent education) in an appropriate engineering discipline from an accredited college or university. Chartered Engineer (CEng), or Professional Engineer (PE) license or equivalent in the relevant field from any global organization (e.g., Institution of Civil Engineers, UK). Highly motivated, hardworking, interpersonal, and enthusiastic team player that is willing to learn and adapt to change. US/UK/Canada Experience will be added advantage Good communication skills, and ability to work well independently at times. Able to see the bigger picture and take a birds-eye view of projects Confident, with the ability to work either independently or as part of a team. Ability to work to deadlines and under pressure. Accountability for assigned work. Accuracy & precision of work. Willingness to learn and develop. Excellent written and verbal communication skills Strong problem-solving skills Enthusiastic and Self-motivated. Work well within a multidisciplinary team

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0.0 - 1.0 years

6 - 9 Lacs

hyderabad

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Looking for a motivated individual to join our team as a Typist in Radiotherapy and Cardiology departments. The ideal candidate should have excellent typing skills and be able to work efficiently in a fast-paced environment. As a fresher, you will have the opportunity to learn and grow with our organization. Roles and Responsibility Provide administrative support to the medical staff in the radiotherapy department. Maintain accurate records of patient information and treatment plans. Assist in preparing reports and documents for patients and physicians. Coordinate with other departments to ensure smooth workflow and efficient communication. Develop and implement effective filing systems for easy access to information. Perform data entry tasks accurately and timely. Job Requirements Excellent typing speed and accuracy are required. Ability to work independently and as part of a team is essential. Strong organizational and time management skills are necessary. Good communication and interpersonal skills are needed. Familiarity with medical terminology and procedures is preferred. Basic computer knowledge and proficiency in Microsoft Office applications are expected.

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0.0 - 2.0 years

2 - 5 Lacs

hyderabad

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We are looking for a highly skilled and experienced Receptionist to join our team at Vijaya Diagnostic Centre Limited. The ideal candidate will have excellent communication skills and be able to provide top-notch customer service. Roles and Responsibility Manage the front desk, handle phone calls, and respond to emails professionally. Greet visitors, answer questions, and address concerns courteously. Coordinate appointments, schedule meetings, and manage patient records accurately. Handle billing and payment transactions efficiently. Maintain confidentiality and adhere to company policies. Develop and implement effective filing systems, both physical and digital. Job Requirements Proven experience in a similar role with excellent communication and interpersonal skills. Ability to work effectively in a fast-paced environment with multiple priorities. Strong organizational and time management skills with attention to detail. Proficient in Microsoft Office applications, including Word, Excel, and Outlook. Excellent problem-solving skills with the ability to think critically and creatively. Maintain confidentiality and handle sensitive information with discretion.

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2.0 - 6.0 years

7 - 12 Lacs

jaipur

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Role Description As youll discover, our culture supports diverse perspectives, driven by a shared sense of purpose. Margin & Treasury Operations (MTO) comprises of two primary function- Collateral Management & Valuations (CMV and Treasury Operations. Collateral Management is a First Line of Defence function responsible for minimizing Deutsche Banks counterparty credit risk on its collateralized derivatives portfolio CMV is responsible for the management of banks counterparty credit by issuing and processing margin calls on a daily basis. This function provides margin processing support for bilateral and cleared OTC derivatives, LD, Repo margin, CCP Margin, Portfolio reconciliations and Dispute Investigation and Valuation Client Services. Treasury Operations is responsible for funding all of banks Nostro Accounts and ensuring optimal utilization of banks funds across 8000+ agent bank accounts. The Nostro Management team is responsible for the management of the unsecured funding of Deutsche Bank. The aim of the area is to ensure that the balances on the banks main Commercial, Securities and Equities Nostro accounts are kept to a minimum and therefore the costs from overdrafts and lost opportunity are low. The tasks are performed using the strategic Global Nostro Management System (GCMS). Your key responsibilities Preparation & Monitoring of various MIS reports and thereafter perform Root Cause Analysis for long/short nostro balances. Regular follow ups and interaction with different funding owners/trader/operations managers and group treasury. Management of CIB Nostro accounts on behalf of Global Market Finance. Responsible for all activities performed within the Nostro management. Functions broadly cover Funding, Reconciliations and Interest Allocation. Ensuring the accurate forecasting of cash positions, thus reducing the economic cost. Perform analysis of funding requirements. Perform trend analysis on balances and liquidity. Production of data for the allocation of Nostro Interest to responsible business areas. Manage specific portfolio with the overall objective of minimizing RTB costs. Providing appropriate Management Information to Nostro Funding and Business Line managers. Continually looking for opportunities to challenge, standardize and improve processes both within Nostro Funding Ops and the Business Lines that we work with. Providing appropriate Management Information to Business Line managers. Continually looking for opportunities to challenge, standardize and improve processes Ensure adherence to all cut-off times and quality of processing as maintained in SLA. Fails management. Support Risk and Control initiatives and facilitate ongoing monitoring Keep all operational guidelines updated and ensure adherence to standards, procedures and also identify plan to mitigate risks where-ever there is a control issue Ability to interface/ partner with the onshore Ensure regular review and update of documents form the Business Contingency Management Perspective. Your skills and experience Strong organisational skills; ability to identify and prioritise multiple tasks based on criticality, impact and franchise importance. Exceptional communication skills verbal, written and presentation. Independent problem solver who demonstrates analytical thinking, accountability as well as execution capability. Ability to independently coordinate and manage work requirements across multiple business areas and functions, think outside the box and connect with global stakeholders. Ability to work in a fast-paced, highly regulated environment. An outstanding team spirit and flexibility are key. Must be able to work to tight deadlines Responsible for preparing and maintaining a comprehensive training plan for every employee in the team Ensure cross training is practiced to enable manage resourcing effectively Professional skills Degree educated in Finance, Commerce or related field, or have a minimum of 6 years of work experience in a Banking/Finance environment. Multifunction Business/Product Knowledge Banking and Securities Experience At least 2 Years experience in a Nostro Management environment Proficient in Microsoft Office applications, strong Word and Excel skills required Proficiency in automotive industry tools is beneficial.

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7.0 - 10.0 years

5 - 9 Lacs

jaipur

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The Associate within SES will have to work in coordination with the staff in the department and with the team to ensure all the day to day activities are performed within the agreed SLAs . The Associate will also be responsible to work alongside co-Associates, AVP and VPs to address and escalate all risk and operational issues. Responsible for ensuring that day to day controls are being followed and any risks, issues are escalated and reported on a timely manner. Other responsibilities include cross -Regulatory reporting, Preparation of Management reports and Departmental initiatives, and interfacing with the different departments to ensure timely and accurate reporting within the given timelines. Your key responsibilities Staff Management Engage staff in Securities Services/org Initiatives. Facilitate change initiatives within the team. Process Management Manage Settlements and clearing activities that are supported from DIPL. Identifying operational risks proactively and mitigating appropriately. Have in depth knowledge of Securities Services Life Cycle Work very closely with the process owners/stakeholders and other internal clients for overall mitigation of risks in the process Building and refining controls metrics (benchmarks) by involving team and onsite management. Identifies, analyses, and resolves complex problems related to product line or functions using best practices and change precedents to resolve. Your skills and experience 7 to 10 years experience in Investment Banking Operations/ Securities and Custody Operations. Strong analytical skills, detail orientation, service commitment, and solid organizational and interpersonal skills. Comfortable dealing with multiple stakeholders and complex situations. Strong English written & verbal skills required. Ability to converse clearly with internal and external staff via telephone and written communication. Eye for Details Experience of running and managing projects Graduate in Commerce/ Finance (Preference Postgraduate/ MBA) Coaching and feedback ability Proficient in Microsoft Office applications. Ready to travel as and when required. Be willing to work in shifts.

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7.0 - 12.0 years

30 - 35 Lacs

mumbai

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Role Description DIPL Mumbai RTM Projects & Processes team is looking to hire a qualified professional with business-based academic backgrounds. You will be joining the Corporate Bank Relationship & Transaction Management (RTM) Projects & Processes team. The Projects and Processes team is a newly formed global function which will be responsible for driving transformation, continuous improvement, risk remediation and talent and knowledge management across RTM. The team member will be responsible for providing support on Project Management activities to multiple onshore stakeholders in a global team. This will mainly include project/program support work, MI, and Business analytics. Your key responsibilities Analyze system data to generate analytics/meaningful insights on business focus areas Ability to represent this visually for managements consumption Ownership to drive the projects assigned to the person as per the agreed timelines and highlight issues/delays in a timely manner Quality assurance and testing of the deliverables Periodic planning for all projects Collaborate with local and international teams to deliver a common goal for the organization Your skills and experience Technical Experience as finance and/or business analyst. Experience in Project Management Proficiency in Microsoft Office applications (Excel, PowerPoint, Word) Technical skills in Macro, Access, VBA, Tableau etc. Good to have: AI / ML cognizance and hands-on experience Behavioural Excellent communication skills with ability to converse clearly with senior stakeholders from all cultures (incl fluency in English) Ability to work well in a global team Desire to work in a fast paced, challenging environment Self-motivated, independent, fast thinking, dynamic with exposure to finance Ability to work under pressure and multi-task

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3.0 - 8.0 years

20 - 25 Lacs

mumbai

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In this role you will work in the global team looking at all product risk related topics. Working together with the central team as well as the regional BLIS / BLIS COO Teams, you will be responsible to make sure that the milestones that have been set are being monitored and kept track of. You will also work with the team to prepare both content as well as senior management update documents on the covered topics. Further, you will own and ensure adherence to the risk & control governance framework in line with regulatory requirements / internal policies /audit standards. Your key responsibilities Work with the teams to contribute to the product governance topics with PB Owning and performing and ensuring adherence of key business controls like ensuring that recommendation list of Funds for each country is in line with the Global recommendation list Prepare, run senior mngmt meeting content on product governance updates Handling business management tasks Your skills and experience Post/ graduate-level degree with analytical skills Minimum 3 years' experience in Private Bank/ Wealth Management is preferred Ability to work independently, prioritizing multiple tasks and meeting strict deadlines Excellent attention to detail and organisational skills are essential Strong communication skills with ability to clearly articulate one's viewpoints/ challenges Proficient in MS Office applications (Excel, Powerpoint, Word) An understanding of the Financial Products, in particular Investment products will be useful Good team skills and demonstrable ability to work within clearly defined KOPs Enthusiastic and a flexible team player, with an ability to work in a fast-paced, dynamic environment

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2.0 - 6.0 years

7 - 11 Lacs

thane

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We are looking for Service Bid Professional Youll make a difference by The Service Bid Professional is responsible for coordinating and managing the bid process for service contracts and projects. This role involves analysing client requirements, preparing proposals, and negotiating contract terms to secure new business opportunities. The Service Bid Professional works closely with sales, operations, and other departments to develop competitive bids that meet customer needs while maximizing profitability. Bid Preparation: Lead the development of bid proposals in response to customer requirements and requests for proposals (RFPs). This includes gathering necessary information, estimating costs, and creating compelling proposals that differentiate our services from competitors. Client Interaction: Interface with clients to understand their needs, clarify requirements, and address concerns throughout the bid process. Build and maintain strong relationships with existing and potential customers to enhance bid success rates. Collaboration: Work closely with cross-functional teams, including sales, operations, finance, and legal, to develop comprehensive bid strategies and ensure alignment with organizational goals and objectives. Market Research: Conduct market research and competitor analysis to identify industry trends, pricing strategies, and potential opportunities for business growth. Use insights to inform bid strategy and positioning. Risk Management: Assess and mitigate risks associated with proposed contracts, including financial, operational, and legal risks. Ensure compliance with company policies, industry regulations, and contractual requirements. Negotiation: Participate in contract negotiations with clients to finalize terms and conditions, pricing, and service level agreements (SLAs). Negotiate favorable terms that balance customer satisfaction with company profitability. Documentation: Maintain accurate and up-to-date records of bid activities, including correspondence, contracts, and pricing models. Ensure all documentation complies with internal standards and regulatory requirements. Desired Skills: Proven experience in bid management, sales, or related roles within the service industry. Familiarity with service contracts, project management, and procurement processes. Strong analytical skills with the ability to interpret complex requirements, financial data, and legal documents. Excellent communication and presentation skills, with the ability to articulate value propositions and negotiate effectively with clients. Detail-oriented and organized, with the ability to manage multiple projects and deadlines simultaneously. Proficiency in Microsoft Office suite and bid management software/tools. Knowledge of relevant industry sectors (e.g., Railways and Metrorail industry) and market dynamics. This role is based in Pune. You might be required to visit other locations within India and outside. In return, you'll get the chance to work with teams impacting - and the shape of things to come.

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5.0 - 10.0 years

9 - 13 Lacs

pune

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Role - 3 months Internship Program Role Description: Enterprise Risk Technology (ERT) is the technology partner to the Risk divisions of Credit Risk, Market Risk and Non-Financial Risk. This includes definition of the IT strategy and provision of solutions to allow Risk to manage all aspects of risk from the analysis of counterparty credit risk to the protection of the Bank's infrastructure and information. You will work as part of a cross-functional agile delivery team. You will bring an innovative approach to software development, focusing on using the latest technologies and practices, as part of a relentless focus on business value. You will be someone who sees engineering as team activity, with a predisposition to open code, open discussion and creating a supportive, collaborative environment. You will be ready to contribute to all stages of software delivery, from initial analysis right through to production support. Responsible for developing, enhancing, modifying and/or maintaining applications in the Enterprise Risk Technology environment. Software developers design, code, test, debug and document programs as well as support activities for the corporate systems architecture. Employees work closely with business partners in defining requirements for system applications. Employees typically have in-depth knowledge of development tools and languages. Is clearly recognized as a content expert by peers. Individual contributor role. Typically requires 5+ years of applicable experience. Requirements:- Responsible for developing software in Java, object-oriented database and grid using kubernetes & open shift platform. Responsible for building REST web services Responsible for designing interface between UI and REST service using React or Angular. Responsible for building data-grid centric UI. Participating fully in the development process through the entire software lifecycle. Participating fully in agile software development process Use BDD techniques, collaborating closely with users, analysts, developers and other testers. Make sure we are building the right thing. Write code and write it well. Be proud to call yourself a programmer. Use test driven development, write clean code and refactor constantly. Make sure we are building the thing right. Be ready to work on a range of technologies and components, including user interfaces, services and databases. Act as a generalizing specialist. Define and evolve the architecture of the components you are working on and contribute to architectural decisions at a department and bank-wide level. Ensure that the software you build is reliable and easy to support in production. Be prepared to take your turn on call providing 3rd line support when its needed Help your team to build, test and release software within short lead times and with minimum of waste. Work to develop and maintain a highly automated Continuous Delivery pipeline. Help create a culture of learning and continuous improvement within your team and beyond Experience/Exposure Deep Knowledge of at least one modern programming language, along with understanding of both object oriented and functional programming. Ideally knowledge of Java and Scala. Practical experience of test driven development and constant refactoring in continuous integration environment. Practical experience of web technologies, frameworks and tools like HTML, CSS, JavaScript, React Experience or Exposure to Big Data Hadoop technologies / BI tools will be an added advantage Experience in Oracle PL/SQL programming is required Knowledge of SQL and relational databases Experience working in an agile team, practicing Scrum, Kanban or XP Experience of performing Functional Analysis is highly desirable. The ideal candidate will also have: Behavior Driven Development, particularly experience of how it can be used to define requirements in a collaborative manner to ensure the team builds the right thing and create a system of living documentation Good to have range of technologies that store, transport and manipulate data, for example: NoSQL, document databases, graph databases, Hadoop/HDFS, streaming and messaging Will be Added Advantage if candidate has exposure to Architecture and design approaches that support rapid, incremental and iterative delivery, such as Domain Driven Design, CQRS, Event Sourcing and micro services.

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3.0 - 7.0 years

9 - 13 Lacs

bengaluru

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Role Description A seasoned Software Engineer responsible for designing, developing, and delivering significant components of integration between various CRM systems in DB. Should be able to provide engineering solutions to accomplish business goals. Key responsibilities of this role include analyzing data across multiple sources, designing, and implementing merging processes. Person should be able to work with multiple tech and biz teams in the project. Your key responsibilities Lead the contractor staff, collaborating with others to understand requirements, analyze and refine stories, design solutions, implement them, test them and support them in production Use data BDD techniques, collaborating closely with users, analysts, developers and other testers. Make sure we are building the right thing. Write code and write it well. Be proud to call yourself a programmer. Use test driven development, write clean code and refactor constantly. Make sure we are building the thing right. Be ready to work on a range of technologies and components, including user interfaces, services and databases. Act as a generalizing specialist. Define and evolve the architecture of the components you are working on and contribute to architectural decisions at a department and bank-wide level. Ensure that the software you build is reliable and easy to support in production. Be prepared to take your turn on call providing 3rd line support when it's needed. Your skills and experience Proficiency in Java /Kotlin with good understanding of both object oriented and functional programming concepts. Practical experience in building data engineering solutions Strong knowledge of Java, Spring, Spring Boot, Maven Strong knowledge of build automation systems such as TeamCity/Jenkins or UDeploy Familiar with version control systems such as GIT Experience with setting up key stores, generating SSL Certificates Experience working in an agile team, practicing Scrum, Kanban or XP (Optional) An understanding of web technologies, frameworks and tools, for example: HTML, CSS, JavaScript, Angular, Bootstrap, React, D3, Node.js Experience of Automated Testing is highly desirable Architecture and design approaches that support rapid, incremental and iterative delivery, such as Domain Driven Design, CQRS, Event Sourcing and microservices High performance SQL data access - SQL scripts Database: Oracle 10G or higher for Liquibase database automation. Experience in CI/CD implementations

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10.0 - 15.0 years

30 - 35 Lacs

pune

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Role Description Responsible for developing, enhancing, modifying and/or maintaining applications in the Enterprise Risk Technology environment. Software developers design, code, test, debug and document programs as well as support activities for the corporate systems architecture. Employees work closely with business partners in defining requirements for system applications. Employees typically have in-depth knowledge of development tools and languages. Is clearly recognized as a content expert by peers. Individual contributor role. Typically requires 10-15 years of applicable experience. Deutsche Banks Corporate Bank division is a leading provider of cash management, trade finance and securities finance. We complete green-field projects that deliver the best Corporate Bank - Securities Services products in the world. Our team is diverse, international, and driven by shared focus on clean code and valued delivery. At every level, agile minds are rewarded with competitive pay, support, and opportunities to excel. You will work as part of a cross-functional agile delivery team. You will bring an innovative approach to software development, focusing on using the latest technologies and practices, as part of a relentless focus on business value. You will be someone who sees engineering as team activity, with a predisposition to open code, open discussion and creating a supportive, collaborative environment. You will be ready to contribute to all stages of software delivery, from initial analysis right through to production support. Your key responsibilities Responsible for developing software in Java, object-oriented database and grid using kubernetes & open shift platform. Responsible for building REST web services Responsible for designing interface between UI and REST service. Hands on experience in Kafka messaging Participating fully in the development process through the entire software lifecycle. Participating fully in agile software development process Use BDD techniques, collaborating closely with users, analysts, developers, and other testers. Make sure we are building the right thing. Write code and write it well. Be proud to call yourself a programmer. Use test driven development, write clean code, and refactor constantly. Make sure we are building the thing right. Be ready to work on a range of technologies and components, including user interfaces, services, and databases. Act as a generalizing specialist. Define and evolve the architecture of the components you are working on and contribute to architectural decisions at a department and bank-wide level. Ensure that the software you build is reliable and easy to support in production. Be prepared to take your turn on call providing 3rd line support when its needed Help your team to build, test and release software within short lead times and with minimum of waste. Work to develop and maintain a highly automated Continuous Delivery pipeline. Help create a culture of learning and continuous improvement within your team and beyond Your skills and experience Deep Knowledge of at least one modern programming language, along with understanding of both object oriented and functional programming. Ideally knowledge of Java and Scala. Practical experience of test-driven development and constant refactoring in continuous integration environment. Practical experience of using Kafka as a messaging platform Experience or Exposure to Big Data Hadoop technologies BI tools will be an added advantage Experience in Oracle PL/SQL programming is required Knowledge of SQL and relational databases Experience working in an agile team, practicing Scrum, Kanban or XP Experience of performing Functional Analysis is highly desirable The ideal candidate will also have: Behavior Driven Development, particularly experience of how it can be used to define requirements in a collaborative manner to ensure the team builds the right thing and create a system of living documentation Good to have range of technologies that store, transport, and manipulate data, for example: NoSQL, document databases, graph databases, Hadoop/HDFS, streaming and messaging Will be Added Advantage if candidate has exposure to Architecture and design approaches that support rapid, incremental, and iterative delivery, such as Domain Driven Design, CQRS, Event Sourcing and micro services.

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2.0 - 7.0 years

8 - 12 Lacs

bengaluru

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AECOM is seeking an Engineer - Water Infrastructure to be based in Bengaluru & Gurgaon, India. Candidates will be responsible for the following activities: Contribute to engineering design assignments in a team environment on large-scale project teams. 2+ Years (Exposure to outside India projects preferably UK, USA, Canada & ANZ region ) Having good hands-on experience with design tools like Civil 3D, MicroStation, Open Roads is must. Knowledge on tools like E-Survey, 12D, Having hands on experience with modeling tools like Water GEMS, SewerGEMS, StormCAD, PCSWMM, HEC-RAS, GeoPak would be advantage. Wet Utilities - Potable Water, Storm Water Drainage, Treated Sewage Effluent & Sewerage network (pressure plus gravity design experience with the help of AutoCAD 2D, AutoCAD Civil3D) Provide technical support to designers for relocation/shifting of assets, asset tagging, connection drawings, standard drawings etc. Clash Analysis experience using Navisworks Experience in working in Common Data Environment (ProjectWise and BIM 360) Capable for leading the project, coordinating with Lead Office, mentoring juniors and ensuring quality checks Provides training and technical support to design staff on the Building Information Modeling system, which provides 3D models using project specifications and content. d planning on various projects. Utilizing AutoCAD Civil 3D knowledge in projects from concept to completion. Participate in the development of concept, preliminary and detailed engineering drawing, and plans, including general and drainage plan drawings, plan/profile drawings, section drawings, and detail drawings. Complete design activities to specified standards including earthworks modelling and design, sanitary and storm sewer design, watermain design, grading of roads and drive isles, lot grading, and stormwater management design of ponds and other retention systems. Assist in establishing processes for working with US/Canada offices; Other duties as assigned Qualifications Master of Engineering degree (or equivalent education) in an appropriate engineering discipline from an accredited college or university. Chartered Engineer (CEng), or Professional Engineer (PE) license or equivalent in the relevant field from any global organization (e.g., Institution of Civil Engineers, UK). Highly motivated, hardworking, interpersonal, and enthusiastic team player that is willing to learn and adapt to change. US/UK/Canada Experience will be added advantage Good communication skills, and ability to work well independently at times. Able to see the bigger picture and take a birds-eye view of projects Confident, with the ability to work either independently or as part of a team. Ability to work to deadlines and under pressure. Accountability for assigned work. Accuracy & precision of work. Willingness to learn and develop. Excellent written and verbal communication skills Strong problem-solving skills Enthusiastic and Self-motivated. Work well within a multidisciplinary team

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1.0 - 3.0 years

3 - 7 Lacs

navi mumbai

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Skill required: KYC Screening - Know Your Customer (KYC) Designation: Regulatory Compliance Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do :Experience working in Client On-boarding, Account Maintenance, Customer Identification Program (CIP) and Know Your Customer (KYC) processes.Conducting PEPs (Politically Exposed Persons) screening and adverse media checksProven analytical skills, problem solving ability, and a control mentality paired with meticulous attention to detail.Aptitude for building relationships and ability to communicate complex issues to a wide array of internal clients with differing levels of product experience.Self-motivated and proactive team player who takes ownership and accountability & has strong organizational skills as well as the ability to effectively manage competing priorities.Flexible and able to work well under pressure, manage high volumes, and collaborate with a global team while maintaining a positive attitude.Proficiency using the Microsoft Office Suite in particular Excel, PowerPoint and Microsoft Word.:Educated to Degree LevelFamiliar with a wide range of external data sources and third-party systems to be covered as a part of the due diligence process.Relevant financial service experience, ideally within risk, compliance or financial crime.A good understanding of effective risk management What are we looking for Know Your Customer (KYC) OperationsExperience of working with high-risk client groupsKnowledge of the regulatory environment is highly desirableStrong analytical ability and attention to detail and strong research skills and experience with the Internet and on-line research systemsDetail oriented, with the ability to work independently and multi-task effectivelyExcellent written and verbal communication skillsFlexible to work in rotation shifts, time management, and ability to prioritize and work effectively to tight deadlines Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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1.0 - 3.0 years

3 - 7 Lacs

navi mumbai

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Skill required: KYC Screening - Know Your Customer (KYC) Designation: Regulatory Compliance Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do :Experience working in Client On-boarding, Account Maintenance, Customer Identification Program (CIP) and Know Your Customer (KYC) processes.Conducting PEPs (Politically Exposed Persons) screening and adverse media checksProven analytical skills, problem solving ability, and a control mentality paired with meticulous attention to detail.Aptitude for building relationships and ability to communicate complex issues to a wide array of internal clients with differing levels of product experience.Self-motivated and proactive team player who takes ownership and accountability & has strong organizational skills as well as the ability to effectively manage competing priorities.Flexible and able to work well under pressure, manage high volumes, and collaborate with a global team while maintaining a positive attitude.Proficiency using the Microsoft Office Suite in particular Excel, PowerPoint and Microsoft Word.:Educated to Degree LevelFamiliar with a wide range of external data sources and third-party systems to be covered as a part of the due diligence process.Relevant financial service experience, ideally within risk, compliance or financial crime.A good understanding of effective risk management What are we looking for Know Your Customer (KYC) OperationsExperience of working with high-risk client groupsKnowledge of the regulatory environment is highly desirableStrong analytical ability and attention to detail and strong research skills and experience with the Internet and on-line research systemsDetail oriented, with the ability to work independently and multi-task effectivelyExcellent written and verbal communication skillsFlexible to work in rotation shifts, time management, and ability to prioritize and work effectively to tight deadlines Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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1.0 - 3.0 years

3 - 7 Lacs

navi mumbai

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Skill required: KYC Screening - Know Your Customer (KYC) Designation: Regulatory Compliance Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do :Experience working in Client On-boarding, Account Maintenance, Customer Identification Program (CIP) and Know Your Customer (KYC) processes.Conducting PEPs (Politically Exposed Persons) screening and adverse media checksProven analytical skills, problem solving ability, and a control mentality paired with meticulous attention to detail.Aptitude for building relationships and ability to communicate complex issues to a wide array of internal clients with differing levels of product experience.Self-motivated and proactive team player who takes ownership and accountability & has strong organizational skills as well as the ability to effectively manage competing priorities.Flexible and able to work well under pressure, manage high volumes, and collaborate with a global team while maintaining a positive attitude.Proficiency using the Microsoft Office Suite in particular Excel, PowerPoint and Microsoft Word.:Educated to Degree LevelFamiliar with a wide range of external data sources and third-party systems to be covered as a part of the due diligence process.Relevant financial service experience, ideally within risk, compliance or financial crime.A good understanding of effective risk management What are we looking for Know Your Customer (KYC) OperationsA good understanding of effective risk managementExperience of working with high-risk client groupsKnowledge of the regulatory environment is highly desirableStrong analytical ability and attention to detail and strong research skills and experience with the Internet and on-line research systemsDetail oriented, with the ability to work independently and multi-task effectivelyExcellent written and verbal communication skillsFlexible to work in rotation shifts, time management, and ability to prioritize and work effectively to tight deadlines Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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1.0 - 3.0 years

3 - 7 Lacs

navi mumbai

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Skill required: KYC Screening - Know Your Customer (KYC) Designation: Regulatory Compliance Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do :Experience working in Client On-boarding, Account Maintenance, Customer Identification Program (CIP) and Know Your Customer (KYC) processes.Conducting PEPs (Politically Exposed Persons) screening and adverse media checksProven analytical skills, problem solving ability, and a control mentality paired with meticulous attention to detail.Aptitude for building relationships and ability to communicate complex issues to a wide array of internal clients with differing levels of product experience.Self-motivated and proactive team player who takes ownership and accountability & has strong organizational skills as well as the ability to effectively manage competing priorities.Flexible and able to work well under pressure, manage high volumes, and collaborate with a global team while maintaining a positive attitude.Proficiency using the Microsoft Office Suite in particular Excel, PowerPoint and Microsoft Word.:Educated to Degree LevelFamiliar with a wide range of external data sources and third-party systems to be covered as a part of the due diligence process.Relevant financial service experience, ideally within risk, compliance or financial crime.A good understanding of effective risk management What are we looking for Know Your Customer (KYC) OperationsExperience of working with high-risk client groupsKnowledge of the regulatory environment is highly desirableStrong analytical ability and attention to detail and strong research skills and experience with the Internet and on-line research systemsDetail oriented, with the ability to work independently and multi-task effectivelyExcellent written and verbal communication skillsFlexible to work in rotation shifts, time management, and ability to prioritize and work effectively to tight deadlines Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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1.0 - 3.0 years

3 - 7 Lacs

navi mumbai

Work from Office

Skill required: KYC Screening - Know Your Customer (KYC) Designation: Regulatory Compliance Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do :Experience working in Client On-boarding, Account Maintenance, Customer Identification Program (CIP) and Know Your Customer (KYC) processes.Conducting PEPs (Politically Exposed Persons) screening and adverse media checksProven analytical skills, problem solving ability, and a control mentality paired with meticulous attention to detail.Aptitude for building relationships and ability to communicate complex issues to a wide array of internal clients with differing levels of product experience.Self-motivated and proactive team player who takes ownership and accountability & has strong organizational skills as well as the ability to effectively manage competing priorities.Flexible and able to work well under pressure, manage high volumes, and collaborate with a global team while maintaining a positive attitude.Proficiency using the Microsoft Office Suite in particular Excel, PowerPoint and Microsoft Word.:Educated to Degree LevelFamiliar with a wide range of external data sources and third-party systems to be covered as a part of the due diligence process.Relevant financial service experience, ideally within risk, compliance or financial crime.A good understanding of effective risk management What are we looking for Know Your Customer (KYC) OperationsExperience of working with high-risk client groupsKnowledge of the regulatory environment is highly desirableStrong analytical ability and attention to detail and strong research skills and experience with the Internet and on-line research systemsDetail oriented, with the ability to work independently and multi-task effectivelyExcellent written and verbal communication skillsFlexible to work in rotation shifts, time management, and ability to prioritize and work effectively to tight deadlines Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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1.0 - 3.0 years

3 - 7 Lacs

navi mumbai

Work from Office

Skill required: KYC Screening - Know Your Customer (KYC) Designation: Regulatory Compliance Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do :Experience working in Client On-boarding, Account Maintenance, Customer Identification Program (CIP) and Know Your Customer (KYC) processes.Conducting PEPs (Politically Exposed Persons) screening and adverse media checksProven analytical skills, problem solving ability, and a control mentality paired with meticulous attention to detail.Aptitude for building relationships and ability to communicate complex issues to a wide array of internal clients with differing levels of product experience.Self-motivated and proactive team player who takes ownership and accountability & has strong organizational skills as well as the ability to effectively manage competing priorities.Flexible and able to work well under pressure, manage high volumes, and collaborate with a global team while maintaining a positive attitude.Proficiency using the Microsoft Office Suite in particular Excel, PowerPoint and Microsoft Word.:Educated to Degree LevelFamiliar with a wide range of external data sources and third-party systems to be covered as a part of the due diligence process.Relevant financial service experience, ideally within risk, compliance or financial crime.A good understanding of effective risk management What are we looking for Know Your Customer (KYC) OperationsExperience of working with high-risk client groupsKnowledge of the regulatory environment is highly desirableStrong analytical ability and attention to detail and strong research skills and experience with the Internet and on-line research systemsDetail oriented, with the ability to work independently and multi-task effectivelyExcellent written and verbal communication skillsFlexible to work in rotation shifts, time management, and ability to prioritize and work effectively to tight deadlines Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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1.0 - 3.0 years

2 - 6 Lacs

hyderabad, ahmedabad

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This open position is for Armanino India LLP. Armanino India LLP is a fully owned subsidiary of Armanino (USA). Responsibilities Bring consistent positive energy to the workplace and to the completion of your job duties. You will be a key ambassador of the firm to its clients and a key liaison between the firms clients and audit teams. Always maintain a client service focus and communicate with both the audit teams and client personnel in a friendly and professional manner. Monitor engagement job status and communicate upcoming engagement steps to both the Audit team and client in a timely manner. Work closely with the client to ensure the timely receipt of required audit schedules and test procedures support. Update Manager of job status and engagement issues in a timely and consistent manner. Work with the client and audit teams, assist in the completion of data import procedures and required data reconciliation and completeness procedures. Complete procedures to document the accuracy of financial schedules. Prepare clear and accurate workpapers. Understand and comply with the Firms quality control policy. Requirements Bachelors degree in Accounting, Finance, or related field, or equivalent client service or administrative services experience. 1-3 years of experience in audit, accounting, or a client services environment. Exposure to financial systems or audit processes is a plus Working knowledge of the Microsoft Office Suite and Adobe Acrobat Engagement. Strong organizational, multi-tasking, and project management skills. Ability to resolve issues independently. Strong communication skills able to communicate clearly and effectively, both verbally and in writing Attention to detail ensure accuracy and consistency in all deliverables Discretion and Discernment: Display a commitment to acting in the best interest of the Firm by practicing discretion and discernment in dealing with client and Firm matters. Professionalism possess a courteous, cooperative, and professional attitude in interactions with clients, colleagues, and Audit engagement teams Problem-solving ability comfortable navigating complex issues in a timely manner and proposing solutions Positive Attitude - Demonstrate enthusiasm and desire to succeed.

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1.0 - 3.0 years

4 - 8 Lacs

bengaluru

Work from Office

About The Role Skill required: Talent Acquisition - Workday Recruiting Designation: HR Service Delivery Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Overall Purpose of JobProvide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction.Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls emails & chatsFollow standard procedures for proper escalation of unresolved issues to the appropriate internal teamsStrive and achieve SLA target and business outcome indicators defined by the clientKnowledge & Skill RequirementAbility to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet ExplorerGood technical aptitude with an ability to learn quicklyExcellent verbal and written communication skillsTyping speed 50 words per minute What are we looking for Prior international BPO work experience preferred Able to work on a flexible basis as determined by the business needsAbility to work under pressureTeam workerPositive AttitudeQuick LearnerPunctual and DisciplinedGood Communication skillsCustomer FocussedResults drivenHigh standards of IntegrityAttention to detail Roles and Responsibilities: Job Responsibilities / AuthoritiesReceive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required toolProvide recruitment support to candidates (fresh applicants, rehire) as per defined processesWalk customers/ Provide navigational support on self-service portalEnsure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelinesPlace outbound calls to customers when required in line with Client / Company guidelinesWork productively whilst maintaining exceptional call/data quality standards in line with targetsContribute to the team through open and regular communication with peers / supervisorsAdhere to all company or departmental policies and procedures (personnel and operational)Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current processMaintain regular and punctual attendance in line with company policies and proceduresMinimize customer complaints and escalations by providing exceptional service and call controlShift will be in any of United States of America time zonesOpen to work in rotating work week (Mon-Fri, Tue-Sat, Wed-Sun) Qualification Any Graduation

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1.0 - 3.0 years

4 - 8 Lacs

navi mumbai

Work from Office

About The Role Skill required: Talent Acquisition - Workday Recruiting Designation: HR Service Delivery Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Overall Purpose of JobProvide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction.Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls emails & chatsFollow standard procedures for proper escalation of unresolved issues to the appropriate internal teamsStrive and achieve SLA target and business outcome indicators defined by the clientKnowledge & Skill RequirementAbility to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet ExplorerGood technical aptitude with an ability to learn quicklyExcellent verbal and written communication skillsTyping speed 50 words Personal AttributesAble to work on a flexible basis as determined by the business needsAbility to work under pressureTeam workerPositive AttitudeQuick LearnerPunctual and DisciplinedGood Communication skillsCustomer FocusedResults drivenHigh standards of IntegrityAttention to detailAn end-to-end talent acquisition application built to help find, share, engage, and select the best internal and external candidates for an organization. What are we looking for Experience ProfilePrior international BPO work experience preferredFreshers acceptablePersonal AttributesAble to work on a flexible basis as determined by the business needsAbility to work under pressureTeam workerPositive AttitudeQuick LearnerPunctual and DisciplinedGood Communication skillsCustomer FocussedResults drivenHigh standards of IntegrityAttention to detail Roles and Responsibilities: Job Responsibilities / AuthoritiesReceive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required toolProvide recruitment support to candidates (fresh applicants, rehire) as per defined processesWalk customers/ Provide navigational support on self-service portalEnsure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelinesPlace outbound calls to customers when required in line with Client / Company guidelinesWork productively whilst maintaining exceptional call/data quality standards in line with targetsContribute to the team through open and regular communication with peers / supervisorsAdhere to all company or departmental policies and procedures (personnel and operational)Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current processMaintain regular and punctual attendance in line with company policies and proceduresMinimize customer complaints and escalations by providing exceptional service and call control Qualification Any Graduation

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1.0 - 3.0 years

4 - 8 Lacs

navi mumbai

Work from Office

About The Role Skill required: Talent Acquisition - Workday Recruiting Designation: HR Service Delivery Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Overall Purpose of JobProvide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction.Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls emails & chatsFollow standard procedures for proper escalation of unresolved issues to the appropriate internal teamsStrive and achieve SLA target and business outcome indicators defined by the clientKnowledge & Skill RequirementAbility to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet ExplorerGood technical aptitude with an ability to learn quicklyExcellent verbal and written communication skillsTyping speed 50 words Personal AttributesAble to work on a flexible basis as determined by the business needsAbility to work under pressureTeam workerPositive AttitudeQuick LearnerPunctual and DisciplinedGood Communication skillsCustomer FocusedResults drivenHigh standards of IntegrityAttention to detailAn end-to-end talent acquisition application built to help find, share, engage, and select the best internal and external candidates for an organization. What are we looking for Experience ProfilePrior international BPO work experience preferredFreshers acceptablePersonal AttributesAble to work on a flexible basis as determined by the business needsAbility to work under pressureTeam workerPositive AttitudeQuick LearnerPunctual and DisciplinedGood Communication skillsCustomer FocussedResults drivenHigh standards of IntegrityAttention to detail Roles and Responsibilities: Job Responsibilities / AuthoritiesReceive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required toolProvide recruitment support to candidates (fresh applicants, rehire) as per defined processesWalk customers/ Provide navigational support on self-service portalEnsure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelinesPlace outbound calls to customers when required in line with Client / Company guidelinesWork productively whilst maintaining exceptional call/data quality standards in line with targetsContribute to the team through open and regular communication with peers / supervisorsAdhere to all company or departmental policies and procedures (personnel and operational)Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current processMaintain regular and punctual attendance in line with company policies and proceduresMinimize customer complaints and escalations by providing exceptional service and call control Qualification Any Graduation

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1.0 - 3.0 years

4 - 8 Lacs

navi mumbai

Work from Office

About The Role Skill required: Talent Acquisition - Workday Recruiting Designation: HR Service Delivery Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Overall Purpose of JobProvide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction.Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls emails & chatsFollow standard procedures for proper escalation of unresolved issues to the appropriate internal teamsStrive and achieve SLA target and business outcome indicators defined by the clientKnowledge & Skill RequirementAbility to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet ExplorerGood technical aptitude with an ability to learn quicklyExcellent verbal and written communication skillsTyping speed 50 words Personal AttributesAble to work on a flexible basis as determined by the business needsAbility to work under pressureTeam workerPositive AttitudeQuick LearnerPunctual and DisciplinedGood Communication skillsCustomer FocusedResults drivenHigh standards of IntegrityAttention to detailAn end-to-end talent acquisition application built to help find, share, engage, and select the best internal and external candidates for an organization. What are we looking for Experience ProfilePrior international BPO work experience preferredFreshers acceptablePersonal AttributesAble to work on a flexible basis as determined by the business needsAbility to work under pressureTeam workerPositive AttitudeQuick LearnerPunctual and DisciplinedGood Communication skillsCustomer FocussedResults drivenHigh standards of IntegrityAttention to detail Roles and Responsibilities: Job Responsibilities / AuthoritiesReceive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required toolProvide recruitment support to candidates (fresh applicants, rehire) as per defined processesWalk customers/ Provide navigational support on self-service portalEnsure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelinesPlace outbound calls to customers when required in line with Client / Company guidelinesWork productively whilst maintaining exceptional call/data quality standards in line with targetsContribute to the team through open and regular communication with peers / supervisorsAdhere to all company or departmental policies and procedures (personnel and operational)Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current processMaintain regular and punctual attendance in line with company policies and proceduresMinimize customer complaints and escalations by providing exceptional service and call control Qualification Any Graduation

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1.0 - 3.0 years

4 - 8 Lacs

navi mumbai

Work from Office

About The Role Skill required: Talent Acquisition - Workday Recruiting Designation: HR Service Delivery Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Overall Purpose of JobProvide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction.Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls emails & chatsFollow standard procedures for proper escalation of unresolved issues to the appropriate internal teamsStrive and achieve SLA target and business outcome indicators defined by the clientKnowledge & Skill RequirementAbility to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet ExplorerGood technical aptitude with an ability to learn quicklyExcellent verbal and written communication skillsTyping speed 50 words Personal AttributesAble to work on a flexible basis as determined by the business needsAbility to work under pressureTeam workerPositive AttitudeQuick LearnerPunctual and DisciplinedGood Communication skillsCustomer FocusedResults drivenHigh standards of IntegrityAttention to detailAn end-to-end talent acquisition application built to help find, share, engage, and select the best internal and external candidates for an organization. What are we looking for Experience ProfilePrior international BPO work experience preferredFreshers acceptablePersonal AttributesAble to work on a flexible basis as determined by the business needsAbility to work under pressureTeam workerPositive AttitudeQuick LearnerPunctual and DisciplinedGood Communication skillsCustomer FocussedResults drivenHigh standards of IntegrityAttention to detail Roles and Responsibilities: Job Responsibilities / AuthoritiesReceive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required toolProvide recruitment support to candidates (fresh applicants, rehire) as per defined processesWalk customers/ Provide navigational support on self-service portalEnsure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelinesPlace outbound calls to customers when required in line with Client / Company guidelinesWork productively whilst maintaining exceptional call/data quality standards in line with targetsContribute to the team through open and regular communication with peers / supervisorsAdhere to all company or departmental policies and procedures (personnel and operational)Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current processMaintain regular and punctual attendance in line with company policies and proceduresMinimize customer complaints and escalations by providing exceptional service and call control Qualification Any Graduation

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1.0 - 3.0 years

4 - 8 Lacs

navi mumbai

Work from Office

About The Role Skill required: Talent Acquisition - Workday Recruiting Designation: HR Service Delivery Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Overall Purpose of JobProvide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction.Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls emails & chatsFollow standard procedures for proper escalation of unresolved issues to the appropriate internal teamsStrive and achieve SLA target and business outcome indicators defined by the clientKnowledge & Skill RequirementAbility to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet ExplorerGood technical aptitude with an ability to learn quicklyExcellent verbal and written communication skillsTyping speed 50 words Personal AttributesAble to work on a flexible basis as determined by the business needsAbility to work under pressureTeam workerPositive AttitudeQuick LearnerPunctual and DisciplinedGood Communication skillsCustomer FocusedResults drivenHigh standards of IntegrityAttention to detailAn end-to-end talent acquisition application built to help find, share, engage, and select the best internal and external candidates for an organization. What are we looking for Experience ProfilePrior international BPO work experience preferredFreshers acceptablePersonal AttributesAble to work on a flexible basis as determined by the business needsAbility to work under pressureTeam workerPositive AttitudeQuick LearnerPunctual and DisciplinedGood Communication skillsCustomer FocussedResults drivenHigh standards of IntegrityAttention to detail Roles and Responsibilities: Job Responsibilities / AuthoritiesReceive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required toolProvide recruitment support to candidates (fresh applicants, rehire) as per defined processesWalk customers/ Provide navigational support on self-service portalEnsure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelinesPlace outbound calls to customers when required in line with Client / Company guidelinesWork productively whilst maintaining exceptional call/data quality standards in line with targetsContribute to the team through open and regular communication with peers / supervisorsAdhere to all company or departmental policies and procedures (personnel and operational)Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current processMaintain regular and punctual attendance in line with company policies and proceduresMinimize customer complaints and escalations by providing exceptional service and call control Qualification Any Graduation

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