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8.0 - 10.0 years
9 - 13 Lacs
bengaluru
Work from Office
Role Purpose As a trained Scrum Master, you are responsible for facilitating a Scrum team and are accountable for removing impediments of the team to achieve the sprint goals/deliverables. You are responsible to ensure that the Scrum process is used as intended. A key part of your role is to protect the development team, allow the teams to be self managed, foster collaboration across teams and keep them focused on the tasks at hand. Do Is accountable for meeting Sprint objectives along with scrum team Ensure meeting of sprint commitment Own and help resolve impediments of the team Help PO adopt Scrum Process properly and ensure PO availability Support the PO in maintaining the Product Backlog, defining User Stories and Acceptance Criteria Facilitate estimation, backlog refinement and all planning ceremonies Ensure that DOR, DOD, Acceptance criteria is available and adhered to Ensure MoSCoW adherence of Sprint Backlog at the Sprint level Accountable for the correct implementation of the Agile Process Protect the team from external interference. Facilitate technical assistance to the team and enables clear communication amongst the team members Participate in Scrum of Scrum across teams and highlights impediments Provide feedback on the team members performance to the Agile Line manager and Agile Program Leader Facilitate all the Scrum Ceremonies (Planning, Daily Standup, Grooming, Demo, restrospection) and ensure correct adoption Ensure updating of all Scrum artifacts Ensure ALM tool (either client or Wipro) is updated on a daily basis Update key Scrum metrics into Wipro internal tool on a Sprint-by-Sprint basis Analyse key Scrum metrics and take corrective actions Create competency improvement and cross-skilling plan for the team (by the start of the project). Review monthly and ensure improvement in competency score. Ensure multiskilling for at least 50% of the team. Help team attain stable velocity within 6-8 sprints (allowing for 10% variation either way) Train team on the proper adoption of Agile processes (Scrum / XP / Kanban) Help in adoption of engineering practices like ATDD, TDD, CI, CD, Refactoring Record and own the restrospection actions Participate in community of practice initiatives Provide inputs to the Line manager for internal quality forums (QIC / APR / QBR / MBR etc.) Mandatory Skills: Agile Scrum Delivery. Experience: 8-10 Years.
Posted Date not available
3.0 - 6.0 years
3 - 7 Lacs
bengaluru
Work from Office
As Senior Process Analyst Order to Cash (O2C), you are responsible for processing Accounts Receivable - posting and balancing daily cash applications, preparing journal entries, filing records, and general account reconciliations. You should be flexible to work in shifts. Your primary responsibilities include: Analysis of receivable accounts, investigation of entries, and pulling audit prep work. Involve in getting instructions, direct Debit run, rejection of Direct Debit, and Oracle updating. Investigate unapplied payments, rectify them, and ensure proper allocation. Provide information relating to customer payments, refunds, and other miscellaneous accounts receivables questions. Adhere to client SLA's (Service Level Agreements) and timelines. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce graduate with a minimum of 3-6 years of experience in Order to Cash (O2C), basic accounting knowledge, and understanding of various accounting principles. Hands-on expertise to increase cash application automation, increase touchless cash settlement, and reduce cash application complexity and instability across accounts assigned. Prior experience in monitoring customer account statuses and results regarding cash application against defined critical metrics, goals, and objectives. Proven experience in building and utilizing reports to analyze pertinent account information. Experience in collaboration and negotiation with customers, sales field, and finance functions to achieve improvements. Working knowledge to identify and implement action plans and process improvements with mentorship. Preferred technical and professional experience Proficient in MS Office applications and any ERP software as an end-user. Ambitious individual who can work under their direction towards agreed targets/goals. Ability to work under tight timelines and have been part of change management initiatives. Actively engaging in team meetings to exchange information, with a proven ability to meet both individual and business metrics. Enhance technical skills by attending educational workshops, reviewing publications etc.
Posted Date not available
5.0 - 10.0 years
30 - 35 Lacs
pune
Work from Office
About DWS Group DWS Group (DWS) is one of the world's leading asset managers with EUR 1,010 bn of assets under management (as of 31 March 2025).Building on more than 60 years of experience and a reputation for excellence in Germany and across Europe, DWS has come to be recognized by clients globally as a trusted source for integrated investment solutions, stability, and innovation across a full spectrum of investment disciplines. We offer individuals and institutions access to our strong investment capabilities across all major asset classes and solutions aligned to growth trends. Our diverse expertise in Active, Passive and Alternatives asset management as well as our deep environmental, social and governance focus complement each other when creating targeted solutions for our clients. Our expertise and on-the-ground-knowledge of our economists, research analysts and investment professionals are brought together in one consistent global CIO View, which guides our investment approach strategically. DWS wants to innovate and shape the future of investing: with approximately 3,500 employees in offices all over the world, we are local while being one global team. We are investors entrusted to build the best foundation for our clients future. Your key responsibilities As a part of the team DWS BCO Investment/Product Division (ID/PD) you will: Consult and work together with different stakeholders (e.g. Service Relationship Owners, DWS NFRM; DWS Procurement) in vendor management topics Manage and prioritize DWS Investment/Product divisions vendor risk assessments (dwsTPRM) pipeline Support and conduct all inherent risk questionnaires/gateway requests for DWS Investment/Product Division (first phase of the Vendor Risk Management process) Process and support ID/PD risk assessments in dwsTPRM application in line with relevant policies and procedures Support all post-deal activities like risk reviews, change requests, etc. Manage in close co-operation with finding owners all lifecycle events (e.g. capture, extension, closure) for ID and PD owned findings in relation to Third Party Management Prepare impactful analysis, meeting materials or presentations as required to facilitate senior stakeholder engagement and management approvals Support the team in pro-active risk management activities, e.g. in developing scenario analysis or transformation risk assessments Your preferred skills and experience Bachelor's degree in science, with a preference towards master's degree. Experienced in Risk Management systems, tools and processes, ideally in the Deutsche Bank environment Vendor management experience gained within a global corporate, financial services or management consulting environment Strong team player, with proven ability to work in a global team and drive results both collaboratively and independently Strong analytical, communication and interpersonal skills Educated to degree level or with relevant industry experience, especially regarding Risk- and/or Supply-Chain Management Business fluent in written and spoken English Very good computing skills, e.g. Microsoft Office suite (Word, PowerPoint and Excel) Demonstrated ability to analyse complex issues, develop and implement risk mitigation strategies, and communicate effectively with senior stakeholders. Proficient knowledge of risk management frameworks, regulations, and industry best practices Should be skilled to work with minimal supervision. Strong analytical and strategic mindset along with the ability to collaborate with different stakeholders including top management representatives.
Posted Date not available
1.0 - 5.0 years
3 - 7 Lacs
mumbai
Work from Office
We are looking at an Analyst who will be responsible for setting up touchpoints [banners] in customer accounts when they sign in/out of their accounts basis inputs and instructions from the client marketing team. Will give you an insight into how digital marketing is performed across other channel operations within the client organization. The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Onsite Ops Analyst Roles and Responsibilities: Set up onsite touchpoint banners using client provided tool Perform relevant banner to segment mapping basis guidance from data segmentation team Client coordination and end-to-end management of assigned campaigns Performing QA and consulting client for assigned campaigns Provide requisite touchpoint reporting basis requests from marketers/stakeholders concerning banner performance (impressions) Technical and Functional Skills: Bachelor's degree in any field Proficient in all Microsoft Office applications
Posted Date not available
1.0 - 3.0 years
3 - 7 Lacs
navi mumbai
Work from Office
Skill required: KYC Screening - Know Your Customer (KYC) Designation: Regulatory Compliance Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do :Experience working in Client On-boarding, Account Maintenance, Customer Identification Program (CIP) and Know Your Customer (KYC) processes.Conducting PEPs (Politically Exposed Persons) screening and adverse media checksProven analytical skills, problem solving ability, and a control mentality paired with meticulous attention to detail.Aptitude for building relationships and ability to communicate complex issues to a wide array of internal clients with differing levels of product experience.Self-motivated and proactive team player who takes ownership and accountability & has strong organizational skills as well as the ability to effectively manage competing priorities.Flexible and able to work well under pressure, manage high volumes, and collaborate with a global team while maintaining a positive attitude.Proficiency using the Microsoft Office Suite in particular Excel, PowerPoint and Microsoft Word.:Educated to Degree LevelFamiliar with a wide range of external data sources and third-party systems to be covered as a part of the due diligence process.Relevant financial service experience, ideally within risk, compliance or financial crime. What are we looking for Know Your Customer (KYC) OperationsA good understanding of effective risk managementExperience of working with high-risk client groupsKnowledge of the regulatory environment is highly desirableStrong analytical ability and attention to detail and strong research skills and experience with the Internet and on-line research systemsDetail oriented, with the ability to work independently and multi-task effectivelyExcellent written and verbal communication skillsFlexible to work in rotation shifts, time management, and ability to prioritize and work effectively to tight deadlines Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted Date not available
1.0 - 3.0 years
3 - 7 Lacs
navi mumbai
Work from Office
Skill required: KYC Screening - Know Your Customer (KYC) Designation: Regulatory Compliance Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do :Experience working in Client On-boarding, Account Maintenance, Customer Identification Program (CIP) and Know Your Customer (KYC) processes.Conducting PEPs (Politically Exposed Persons) screening and adverse media checksProven analytical skills, problem solving ability, and a control mentality paired with meticulous attention to detail.Aptitude for building relationships and ability to communicate complex issues to a wide array of internal clients with differing levels of product experience.Self-motivated and proactive team player who takes ownership and accountability & has strong organizational skills as well as the ability to effectively manage competing priorities.Flexible and able to work well under pressure, manage high volumes, and collaborate with a global team while maintaining a positive attitude.Proficiency using the Microsoft Office Suite in particular Excel, PowerPoint and Microsoft Word.:Educated to Degree LevelFamiliar with a wide range of external data sources and third-party systems to be covered as a part of the due diligence process.Relevant financial service experience, ideally within risk, compliance or financial crime. What are we looking for Know Your Customer (KYC) OperationsA good understanding of effective risk managementExperience of working with high-risk client groupsKnowledge of the regulatory environment is highly desirableStrong analytical ability and attention to detail and strong research skills and experience with the Internet and on-line research systemsDetail oriented, with the ability to work independently and multi-task effectivelyExcellent written and verbal communication skillsFlexible to work in rotation shifts, time management, and ability to prioritize and work effectively to tight deadlines Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted Date not available
1.0 - 3.0 years
3 - 7 Lacs
navi mumbai
Work from Office
Skill required: KYC Screening - Know Your Customer (KYC) Designation: Regulatory Compliance Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do :Experience working in Client On-boarding, Account Maintenance, Customer Identification Program (CIP) and Know Your Customer (KYC) processes.Conducting PEPs (Politically Exposed Persons) screening and adverse media checksProven analytical skills, problem solving ability, and a control mentality paired with meticulous attention to detail.Aptitude for building relationships and ability to communicate complex issues to a wide array of internal clients with differing levels of product experience.Self-motivated and proactive team player who takes ownership and accountability & has strong organizational skills as well as the ability to effectively manage competing priorities.Flexible and able to work well under pressure, manage high volumes, and collaborate with a global team while maintaining a positive attitude.Proficiency using the Microsoft Office Suite in particular Excel, PowerPoint and Microsoft Word.:Educated to Degree LevelFamiliar with a wide range of external data sources and third-party systems to be covered as a part of the due diligence process.Relevant financial service experience, ideally within risk, compliance or financial crime. What are we looking for Know Your Customer (KYC) OperationsA good understanding of effective risk managementExperience of working with high-risk client groupsKnowledge of the regulatory environment is highly desirableStrong analytical ability and attention to detail and strong research skills and experience with the Internet and on-line research systemsDetail oriented, with the ability to work independently and multi-task effectivelyExcellent written and verbal communication skillsFlexible to work in rotation shifts, time management, and ability to prioritize and work effectively to tight deadlines Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted Date not available
15.0 - 20.0 years
17 - 22 Lacs
hyderabad
Work from Office
Project Role : Full Stack Engineer Project Role Description : Responsible for developing and/or engineering the end-to-end features of a system, from user experience to backend code. Use development skills to deliver innovative solutions that help our clients improve the services they provide. Leverage new technologies that can be applied to solve challenging business problems with a cloud first and agile mindset. Must have skills : Python (Programming Language) Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Full Stack Engineer, you will be responsible for developing and engineering the end-to-end features of a system, from user experience to backend code. Your typical day will involve collaborating with cross-functional teams to design and implement innovative solutions that enhance client services. You will leverage new technologies and methodologies to address complex business challenges, all while maintaining a cloud-first and agile mindset. Engaging in problem-solving discussions and contributing to the overall project strategy will be key aspects of your role, ensuring that the solutions you develop are both effective and efficient. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Mentor junior team members to enhance their skills and knowledge.- Continuously evaluate and improve development processes to increase efficiency. Professional & Technical Skills: - Must To Have Skills: Proficiency in Python (Programming Language).- Strong understanding of web development frameworks such as Django or Flask.- Experience with front-end technologies including HTML, CSS, and JavaScript.- Familiarity with database management systems like PostgreSQL or MySQL.- Knowledge of cloud services and deployment strategies. Additional Information:- The candidate should have minimum 7.5 years of experience in Python (Programming Language).- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education
Posted Date not available
15.0 - 20.0 years
17 - 22 Lacs
hyderabad
Work from Office
Project Role : Full Stack Engineer Project Role Description : Responsible for developing and/or engineering the end-to-end features of a system, from user experience to backend code. Use development skills to deliver innovative solutions that help our clients improve the services they provide. Leverage new technologies that can be applied to solve challenging business problems with a cloud first and agile mindset. Must have skills : Python (Programming Language) Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Full Stack Engineer, you will be responsible for developing and engineering the end-to-end features of a system, from user experience to backend code. Your typical day will involve collaborating with cross-functional teams to design, implement, and optimize innovative solutions that enhance client services. You will leverage new technologies and methodologies to address complex business challenges, all while maintaining a cloud-first and agile mindset. Engaging in continuous learning and adapting to evolving technologies will be key components of your role, ensuring that you remain at the forefront of industry advancements. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Mentor junior team members to foster their professional growth.- Continuously evaluate and implement best practices in software development. Professional & Technical Skills: - Must To Have Skills: Proficiency in Python (Programming Language).- Strong understanding of web development frameworks such as Django or Flask.- Experience with front-end technologies including HTML, CSS, and JavaScript.- Familiarity with database management systems like PostgreSQL or MySQL.- Knowledge of cloud services and deployment strategies. Additional Information:- The candidate should have minimum 5 years of experience in Python (Programming Language).- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted Date not available
5.0 - 8.0 years
5 - 9 Lacs
bengaluru
Work from Office
Skill required: Procure to Pay - Master Data Management (MDM) Designation: Procure to Pay Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do As a PIM support coordinator, you will be tasked to build and update product profiles that will be used in the Clients commerce systems and sales support. Responsibilities will encompass providing comprehensive support, ensuring seamless integration, and delivering efficient maintenance services for product information management software. By leveraging your expertise, you will be expected to input product specification based on current process in connecting with vendors and internal constituents. This is an individual contributor role.Some of the key tasks includes:Manage & perform day-to-day tasks related to Item creation and maintenance requestsCollaborate with project managers and stakeholders to gather and understand product profilesManage project documentation and ensure compliance with project standards and methodologiesPreparation of daily and month end reportsCommunicating with the client over the callsKnowledge/Skills/Abilities:Excellent customer service skillsProficiency in Microsoft Office Suite, especially ExcelStrong communication and interpersonal skillsAbility to work independently and as a part of a teamAdaptability and flexibilityCommerce or accounting background (a plus)Basic research and analytical skillsTime management and prioritization skills to meet deadlinesAbility to work under pressure and meet deadlinesAdaptable to learn new processes, concepts, and skills. What are we looking for List of characteristics that generally lead to resources being successful as a PIM Coordinator. This is not all encompassing or limited, just the ones that have been successful previously.Customer Service mindsetExperience in e-commerce operationsEmail ManagementTime ManagementDesire and FocusTeam Player attitudeResearch mindedAdaptabilityAnalyticalAdded Advantage - Recommended:-Experience in buying, merchandising, inventory management and order management-Experience in FMCG, Home and personal care-Worked with B2C Retail hypermarkets (Tesco, Reliance, Shopper Stop, Metro, Nature Basket, Tata Cliq and D Mart Roles and Responsibilities: Some of the key tasks includes:Manage & perform day-to-day tasks related to Item creation and maintenance requestsCollaborate with project managers and stakeholders to gather and understand product profilesManage project documentation and ensure compliance with project standards and methodologiesPreparation of daily and month end reportsCommunicating with the client over the callsIn this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of othersWorking Conditions:Night Shifts working for US hours flexible for all time zonesOvertime and On-Call may be requiredClient holidays are observed instead of India or local holidays Qualification Any Graduation
Posted Date not available
2.0 - 6.0 years
4 - 8 Lacs
bengaluru
Work from Office
As a Process Analyst –HR Contact Center, you are responsiblefor receiving calls, emails, or chats and resolving HR-related queries from employees.You should be flexible to work in shifts. Your primary responsibilities include: Educate and document enquirers on processes whenever necessary. Provide quality customer service in every interaction. Identify, investigate, analyse, and resolve issues identified within the process. Monitor and process tickets in the ticketing system. Provide floor support for escalation and query resolution. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Graduate with 1-2 years of experience in the HR Contact Center at an International IT/ITES Company. Proficient in addressing HR Contact Center Operations queries through Inbound Calls, Chat, and Email. Proactively anticipates potential issues, adjusts work priorities to meet evolving customer needs, and initiates follow-ups with key customers on resolutions and action plans. Effectively collaborates with internal and external stakeholders and positively influences problem-solving and process improvements. Demonstrates excellent customer service skills, communicating effectively across all organizational levels, and adeptly resolves challenging customer service issues. Preferred technical and professional experience Proficient in MS Office applications. Excellent communication skills in English both oral and written. Self-directed and ambitious achiever. Meeting targets effectively. Demonstrated ability to analyze complex data, complemented by strong interpersonal and organizational skills.
Posted Date not available
2.0 - 6.0 years
4 - 8 Lacs
bengaluru
Work from Office
As Senior Process Analyst – HR Contact Center, you are responsiblefor receiving calls, emails, or chats and resolving HR-related queries from employees.You should be flexible to work in shifts. Your primary responsibilities include: Educate and document enquirers on processes whenever necessary. Provide quality customer service in every interaction. Identify, investigate, analyse, and resolve issues identified within the process. Monitor and process tickets in the ticketing system. Provide floor support for escalation and query resolution. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Graduate/Postgraduate (MBA HR is preferred) with 3-5 years of experience in HR Contact Centre for any International IT / ITES Company. Proficient in addressing HR Contact Center Operations queries through Inbound Calls, Chat, and Email. Proactively anticipates potential issues, adjusts work priorities to meet evolving customer needs, and initiates follow-ups with key customers on resolutions and action plans. Effectively collaborates with internal and external stakeholders and positively influences problem-solving and process improvements. Demonstrates excellent customer service skills, communicating effectively across all organizational levels, and adeptly resolves challenging customer service issues. Preferred technical and professional experience Proficient in MS Office applications. Excellent communication skills in English both oral and written. Self-directed and ambitious achiever, Meeting targets effectively. Demonstrated ability to analyse complex data, complemented by strong interpersonal and organizational skills.
Posted Date not available
0.0 - 3.0 years
2 - 4 Lacs
gurugram
Work from Office
As a Process Associate – Order Management (Health Care - Voice), you will be responsible for resolving inquiries, requests, and concerns and providing accurate information. You should be flexible to work in shifts. Your primary responsibilities include: Coordinate activities associated with Order management Recognize potential threats and suggest suitable actions Adhere to SLAs and timelines Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Graduate with 0-1 year of experience in a Healthcare domain Ability to handle queries through calls and email follow-ups Readiness to work in shifts as needed for the job Strong communication abilities with fluency Ability to work under pressure Preferred technical and professional experience Proficient in MS Office applications Self-directed and ambitious achiever Meeting targets effectively Demonstrated ability to analyze complex data, complemented by strong interpersonal and organizational skills.
Posted Date not available
2.0 - 6.0 years
4 - 8 Lacs
bengaluru
Work from Office
As a Process Associate – Recruitment, you are responsible forworking with partners and providing end-to-end recruitment support. You will work closely with the client, IBM’s operation management, and staff. You will define, develop, plan, and implement sourcing strategies to provide a qualified talent pool. Your primary responsibilities include: Take partial ownership of the sourcing life cycle, ensuring process adherence to Service Level Agreements (SLA) Implement new sourcing methods, assess candidate suitability, and establish rigorous screening criteria to identify top talent in the pool Collaborate with business leaders to set goals for the Global Delivery Center on a weekly, quarterly, and yearly basis Utilize ATS to perform candidate screening and update the status of Candidates on the ATS tool regularly Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Graduate with 0-1 year of experience in sourcing and recruitment (preferably in ITES/BPO/FA domains) Demonstrated ability to establish rapport and collaborate with Hiring Managers throughout the entire process, from open requisition to sourcing, debriefing, and offer stages Proficient in utilizing social media channels and other creative sourcing methods Proven experience in partner management, adept at navigating challenging discussions. Develop expertise in deep domain knowledge, and business strategy, and drive innovation Preferred technical and professional experience Proficient in MS Office applications Self-directed and ambitious achiever Meeting targets effectively Demonstrated ability to analyse complex data, complemented by strong interpersonal and organizational skills
Posted Date not available
0.0 - 3.0 years
2 - 6 Lacs
mumbai
Work from Office
As a Process Associate – Trade Finance,you will be responsible for processing Import/Export/Document-checking trade finance transactions following the standardized process. Your primary responsibilities include: Initial review and verification of documents Creation of SWIFT messages and discrepancy notes Reviewal and validation of transactions from FileNet Ensure Adherence to Standard Operating Procedures (SOP’s) Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce graduate with a focus on Banking or related field Ability to deal with highly personal, confidential information and data Good analytical and problem-solving skills Strong narrative writing skills Preferred technical and professional experience Proficient in MS Office applications Self-directed and ambitious achiever Meeting targets effectively Skilled in thriving under deadlines and contributing to change management Showcasing strong interpersonal teamwork
Posted Date not available
2.0 - 5.0 years
4 - 8 Lacs
gurugram
Work from Office
As a Process Associate – Procure to Pay (P2P), you will be responsible for transaction processing in Accounts Payable and management of Vendor Accounts. You should be flexible to work in shifts. Your primary responsibilities include: Coordinate all accounting activities associated with Procure to Pay Recognize potential threats and suggest suitable actions Adhere to SLAs and timelines Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce graduate with a focus on Accounts Payable Ability to match invoices, identify errors, resolve exceptions, prioritize invoices, and reduce aging Working knowledge of basic accounting and accounting principles Proficient in addressing quires and taking follow-up actions Preferred technical and professional experience Proficient in MS Office applications Self-directed and ambitious achiever Meeting targets effectively Skilled in thriving under deadlines and contributing to change management Showcasing strong interpersonal teamwork
Posted Date not available
2.0 - 6.0 years
4 - 8 Lacs
bengaluru
Work from Office
As a Process Analyst –HR Contact Center, you are responsiblefor receiving calls, emails, or chats and resolving HR-related queries from employees.You should be flexible to work in shifts. Your primary responsibilities include: Educate and document enquirers on processes whenever necessary. Provide quality customer service in every interaction. Identify, investigate, analyse, and resolve issues identified within the process. Monitor and process tickets in the ticketing system. Provide floor support for escalation and query resolution. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Graduate with 1-2 years of experience in the HR Contact Center at an International IT/ITES Company. Proficient in addressing HR Contact Center Operations queries through Inbound Calls, Chat, and Email. Proactively anticipates potential issues, adjusts work priorities to meet evolving customer needs, and initiates follow-ups with key customers on resolutions and action plans. Effectively collaborates with internal and external stakeholders and positively influences problem-solving and process improvements. Demonstrates excellent customer service skills, communicating effectively across all organizational levels, and adeptly resolves challenging customer service issues. Preferred technical and professional experience Proficient in MS Office applications. Excellent communication skills in English both oral and written. Self-directed and ambitious achiever. Meeting targets effectively. Demonstrated ability to analyze complex data, complemented by strong interpersonal and organizational skills.
Posted Date not available
2.0 - 6.0 years
4 - 8 Lacs
bengaluru
Work from Office
As a Process Analyst –HR Contact Center, you are responsiblefor receiving calls, emails, or chats and resolving HR-related queries from employees.You should be flexible to work in shifts. Your primary responsibilities include: Educate and document enquirers on processes whenever necessary. Provide quality customer service in every interaction. Identify, investigate, analyse, and resolve issues identified within the process. Monitor and process tickets in the ticketing system. Provide floor support for escalation and query resolution. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Graduate with 1-2 years of experience in the HR Contact Center at an International IT/ITES Company. Proficient in addressing HR Contact Center Operations queries through Inbound Calls, Chat, and Email. Proactively anticipates potential issues, adjusts work priorities to meet evolving customer needs, and initiates follow-ups with key customers on resolutions and action plans. Effectively collaborates with internal and external stakeholders and positively influences problem-solving and process improvements. Demonstrates excellent customer service skills, communicating effectively across all organizational levels, and adeptly resolves challenging customer service issues. Preferred technical and professional experience Proficient in MS Office applications. Excellent communication skills in English both oral and written. Self-directed and ambitious achiever. Meeting targets effectively. Demonstrated ability to analyze complex data, complemented by strong interpersonal and organizational skills.
Posted Date not available
2.0 - 6.0 years
4 - 8 Lacs
bengaluru
Work from Office
As Senior Process Analyst – HR Contact Center, you are responsiblefor receiving calls, emails, or chats and resolving HR-related queries from employees.You should be flexible to work in shifts. Your primary responsibilities include: Educate and document enquirers on processes whenever necessary. Provide quality customer service in every interaction. Identify, investigate, analyse, and resolve issues identified within the process. Monitor and process tickets in the ticketing system. Provide floor support for escalation and query resolution. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Graduate/Postgraduate (MBA HR is preferred) with 3-5 years of experience in HR Contact Centre for any International IT / ITES Company. Proficient in addressing HR Contact Center Operations queries through Inbound Calls, Chat, and Email. Proactively anticipates potential issues, adjusts work priorities to meet evolving customer needs, and initiates follow-ups with key customers on resolutions and action plans. Effectively collaborates with internal and external stakeholders and positively influences problem-solving and process improvements. Demonstrates excellent customer service skills, communicating effectively across all organizational levels, and adeptly resolves challenging customer service issues. Preferred technical and professional experience Proficient in MS Office applications. Excellent communication skills in English both oral and written. Self-directed and ambitious achiever, Meeting targets effectively. Demonstrated ability to analyse complex data, complemented by strong interpersonal and organizational skills
Posted Date not available
0.0 - 3.0 years
2 - 6 Lacs
mumbai
Work from Office
As a Process Associate – Trade Finance,you will be responsible for processing Import/Export/Document-checking trade finance transactions following the standardized process. Your primary responsibilities include: Initial review and verification of documents Creation of SWIFT messages and discrepancy notes Reviewal and validation of transactions from FileNet Ensure Adherence to Standard Operating Procedures (SOP’s) Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce graduate with a focus on Banking or related field Ability to deal with highly personal, confidential information and data Good analytical and problem-solving skills Strong narrative writing skills Preferred technical and professional experience Proficient in MS Office applications Self-directed and ambitious achiever Meeting targets effectively Skilled in thriving under deadlines and contributing to change management Showcasing strong interpersonal teamwork
Posted Date not available
2.0 - 5.0 years
6 - 10 Lacs
chennai
Work from Office
As a Process Associate – Trade Finance,you will be responsible for processing Import/Export/Document-checking trade finance transactions following the standardized process. Your primary responsibilities include: Initial review and verification of documents Creation of SWIFT messages and discrepancy notes Reviewal and validation of transactions from FileNet Ensure Adherence to Standard Operating Procedures (SOP’s) Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce graduate with a focus on Banking or related field Ability to deal with highly personal, confidential information and data Good analytical and problem-solving skills Strong narrative writing skills Preferred technical and professional experience Proficient in MS Office applications Self-directed and ambitious achiever Meeting targets effectively Skilled in thriving under deadlines and contributing to change management Showcasing strong interpersonal teamwork
Posted Date not available
2.0 - 5.0 years
4 - 8 Lacs
bengaluru
Work from Office
As a Process Associate – Procure to Pay (P2P), you will be responsible for transaction processing in Accounts Payable and management of Vendor Accounts. You should be flexible to work in shifts. Your primary responsibilities include: Coordinate all accounting activities associated with Procure to Pay Recognize potential threats and suggest suitable actions Adhere to SLAs and timelines Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce graduate with a focus on Accounts Payable Ability to match invoices, identify errors, resolve exceptions, prioritize invoices, and reduce aging Working knowledge of basic accounting and accounting principles Proficient in addressing quires and taking follow-up actions Preferred technical and professional experience Proficient in MS Office applications Self-directed and ambitious achiever Meeting targets effectively Skilled in thriving under deadlines and contributing to change management Showcasing strong interpersonal teamwork
Posted Date not available
2.0 - 5.0 years
4 - 8 Lacs
hyderabad
Work from Office
As a Process Associate – Procure to Pay (P2P), you will be responsible for transaction processing in Accounts Payable and management of Vendor Accounts. You should be flexible to work in shifts. Your primary responsibilities include: Coordinate all accounting activities associated with Procure to Pay Recognize potential threats and suggest suitable actions Adhere to SLAs and timelines Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce graduate with a focus on Accounts Payable Ability to match invoices, identify errors, resolve exceptions, prioritize invoices, and reduce aging Working knowledge of basic accounting and accounting principles Proficient in addressing quires and taking follow-up actions Preferred technical and professional experience Proficient in MS Office applications Self-directed and ambitious achiever Meeting targets effectively Skilled in thriving under deadlines and contributing to change management Showcasing strong interpersonal teamwork
Posted Date not available
2.0 - 6.0 years
4 - 8 Lacs
bengaluru
Work from Office
As a Process Associate – Recruitment, you are responsible forworking with partners and providing end-to-end recruitment support. You will work closely with the client, IBM’s operation management, and staff. You will define, develop, plan, and implement sourcing strategies to provide a qualified talent pool. Your primary responsibilities include: Take partial ownership of the sourcing life cycle, ensuring process adherence to Service Level Agreements (SLA) Implement new sourcing methods, assess candidate suitability, and establish rigorous screening criteria to identify top talent in the pool Collaborate with business leaders to set goals for the Global Delivery Center on a weekly, quarterly, and yearly basis Utilize ATS to perform candidate screening and update the status of Candidates on the ATS tool regularly Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Graduate with 0-1 year of experience in sourcing and recruitment (preferably in ITES/BPO/FA domains) Demonstrated ability to establish rapport and collaborate with Hiring Managers throughout the entire process, from open requisition to sourcing, debriefing, and offer stages Proficient in utilizing social media channels and other creative sourcing methods Proven experience in partner management, adept at navigating challenging discussions. Develop expertise in deep domain knowledge, and business strategy, and drive innovation Preferred technical and professional experience Proficient in MS Office applications Self-directed and ambitious achiever Meeting targets effectively Demonstrated ability to analyse complex data, complemented by strong interpersonal and organizational skills
Posted Date not available
2.0 - 5.0 years
3 - 7 Lacs
bengaluru
Work from Office
Good communication skills with the ability to interact, convey, convince and understand depending on the requirement. Review requisition requirements As an Operations Buyer, prime responsibility is to procure basic goods and services, obtain quotation, vendor on-boarding and management, end to end procurement operations, contracting knowledge a must have to evaluate risks and adhere to Client requirements. Recognize Non-Catalog Purchases that should be directed to a Catalog Solution Work efficiently with requester/client for additional information or any questions Determine Source from Sourcing provided Master File Negotiate cost savings and terms when applicable (non-contracted sources) Understand relationships between contracts and can decipher details from contracts. Procurement of low dollar purchases services (including source identification as needed) Price and delivery Confirmation PO Order receipt Confirmation Working knowledge of ERP Tools supporting Procurement Knowledge of all client specific processes and procedures Complete Customer requests for set up of new suppliers including providing applicable information Interface with clients and suppliers on supplier and payment issues in conjunction with tactical commodity manager Maintain all relevant supplier documentation Proficient with reporting/MS Excel to be able to maintain account specific reports and team trackers. Ensure Audit readiness of all purchasing documents Work with Stakeholders and Management efficiently Positive Attitude, Planning, Curiosity, Self-discipline, Ability to work in North America time zone (7.30 PM to 4.30 AM IST) Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise Minimum 1-3 years of experience in Procurement domain Experience in performing duties as Operations Buyer for Global Organizations The operations buyers will perform activities to Client preferred and IBM sourced vendors Good Communication skills Contracting knowledge will be a good to have additional skill set Comprehensive commercial procurement and client facing or consulting experience Virtual client facing skills Proficient in Microsoft Office Suite Preferred technical and professional experience NA
Posted Date not available
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