Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
0.0 - 2.0 years
1 - 2 Lacs
hyderabad
Work from Office
We are looking for a highly skilled and experienced Typist to join our team at Vijaya Diagnostic Centre in the healthcare industry. The ideal candidate will have excellent documentation skills and be able to work efficiently in a fast-paced environment. Roles and Responsibility Manage and maintain accurate records and documents with high confidentiality. Develop and implement effective filing systems, both physical and digital. Provide administrative support to ensure smooth operations. Coordinate with various departments to ensure seamless communication. Prepare and edit documents, reports, and presentations as required. Ensure compliance with company policies and procedures. Job Requirements Proficient in Microsoft Office applications, particularly Word and Excel. Excellent typing speed and accuracy with strong attention to detail. Ability to work independently and collaboratively as part of a team. Strong organizational and time management skills with the ability to meet deadlines. Good communication and interpersonal skills with a positive attitude. Maintain confidentiality and handle sensitive information with discretion.
Posted Date not available
0.0 - 2.0 years
1 - 3 Lacs
pune
Work from Office
We are looking for a skilled Typist to join our team at Vijaya Diagnostic Centre, responsible for documentation and maintaining accurate records. The ideal candidate will have excellent typing skills and attention to detail. Roles and Responsibility Maintain accurate and up-to-date records of patient information and test results. Prepare and edit documents such as reports, letters, and other correspondence. Develop and implement effective filing systems for easy access to information. Provide administrative support to the team as needed. Ensure compliance with company policies and procedures. Collaborate with other departments to achieve common goals. Job Requirements Proficient in Microsoft Office applications, particularly Word and Excel. Excellent typing speed and accuracy. Strong organizational and time management skills. Ability to work independently and as part of a team. Good communication and interpersonal skills. Maintaining confidentiality and handling sensitive information with discretion. A relevant educational background is preferred.
Posted Date not available
0.0 - 1.0 years
5 - 8 Lacs
hyderabad
Work from Office
We are looking for a highly skilled and experienced Typist with expertise in Radiology and Cardiology to join our team at Vijaya Diagnostic Centre. The ideal candidate will have 9-14 years of experience. Roles and Responsibility Provide high-quality typing services for various reports, including radiology and cardiology documents. Utilize expertise in radiotherapy and cardiology to ensure accurate and efficient document preparation. Collaborate with healthcare professionals to ensure seamless communication and coordination. Develop and maintain confidentiality and adhere to HIPAA guidelines. Stay updated with the latest developments in medical imaging and diagnostics. Assist in preparing presentations and other materials as needed. Job Requirements Minimum 9 years of experience in typing, preferably in a healthcare setting. Proficiency in Microsoft Office applications, particularly Word and PowerPoint. Strong knowledge of medical terminology, especially related to radiology and cardiology. Excellent communication and interpersonal skills. Ability to work accurately and efficiently under tight deadlines. Familiarity with electronic health records systems is an asset.
Posted Date not available
0.0 - 2.0 years
2 - 4 Lacs
kurnool
Work from Office
We are looking for a highly skilled and experienced Typist to join our team at Vijaya Diagnostic Centre in the healthcare industry. The ideal candidate will have excellent documentation skills and be able to work efficiently in a fast-paced environment. Roles and Responsibility Manage and maintain accurate records of patient information, test results, and treatment plans. Develop and implement effective filing systems for easy access to medical records. Collaborate with healthcare professionals to ensure seamless communication and coordination. Provide administrative support to the team as needed. Maintain confidentiality and adhere to HIPAA guidelines when handling sensitive information. Perform other related duties as assigned by management. Job Requirements Proficient in Microsoft Office applications, particularly Word and Excel. Excellent typing speed and accuracy with strong attention to detail. Strong organizational and time management skills with the ability to prioritize tasks. Effective communication and interpersonal skills for working with diverse teams. Ability to work independently and as part of a team with a positive attitude. Familiarity with medical terminology and healthcare procedures is an asset.
Posted Date not available
2.0 - 3.0 years
1 - 2 Lacs
hyderabad
Work from Office
We are looking for a highly skilled and experienced Typist to join our team at Vijaya Diagnostic Centre in the healthcare industry. The ideal candidate will have excellent documentation skills and be able to work efficiently in a fast-paced environment. Roles and Responsibility Manage and maintain accurate records of patient information, test results, and treatment plans. Develop and implement effective filing systems for easy access to medical records. Collaborate with healthcare professionals to ensure seamless communication and coordination. Provide administrative support to the team as needed. Maintain confidentiality and adhere to HIPAA guidelines when handling sensitive information. Perform other related duties as assigned by management. Job Requirements Proficient in Microsoft Office applications, particularly Word and Excel. Excellent typing speed and accuracy with strong attention to detail. Strong organizational and time management skills with the ability to prioritize tasks. Effective communication and interpersonal skills for working with diverse teams. Ability to work independently and as part of a team with a positive attitude. Familiarity with medical terminology and healthcare procedures is an asset.
Posted Date not available
0.0 - 2.0 years
1 - 2 Lacs
hyderabad
Work from Office
We are looking for a highly skilled and experienced Typist to join our team at Vijaya Diagnostic Centre in the healthcare industry. The ideal candidate will have excellent documentation skills and be able to work efficiently in a fast-paced environment. Roles and Responsibility Prepare and maintain accurate and up-to-date records and documents. Develop and implement effective filing systems, both physical and digital. Provide administrative support to ensure smooth operations. Coordinate with various departments to gather information and data. Ensure compliance with company policies and procedures. Perform other related duties as assigned by management. Job Requirements Proficient in Microsoft Office applications, particularly Word and Excel. Excellent typing speed and accuracy. Strong organizational and time management skills. Ability to work independently and as part of a team. Good communication and interpersonal skills. Maintain confidentiality and handle sensitive information with discretion. Familiarity with document preparation and filing systems is an asset.
Posted Date not available
1.0 - 2.0 years
2 - 4 Lacs
kolkata
Work from Office
We are looking for a highly skilled and experienced Receptionist to join our team at Vijaya Diagnostic Centre. The ideal candidate will have 2-5 years of experience in billing generation, answering calls, and day-end report consolidation. Roles and Responsibility Manage the front desk and ensure a welcoming atmosphere for patients and visitors. Handle incoming and outgoing calls professionally and promptly. Generate bills and maintain accurate records. Consolidate daily reports and prepare end-of-day summaries. Provide administrative support as needed. Ensure all areas are clean and organized. Job Requirements Minimum 2 years of experience in a similar role. Strong communication and interpersonal skills. Ability to work accurately and efficiently in a fast-paced environment. Proficient in using office software and technology. Maintain confidentiality and handle sensitive information with discretion. Strong organizational and time management skills.
Posted Date not available
0.0 - 1.0 years
4 - 7 Lacs
hyderabad
Work from Office
We are looking for a skilled Typist with 1 to 6 years of experience to join our team at Vijaya Diagnostic Centre, responsible for accurately and efficiently typing all radiology and cardiology reports. The ideal candidate will have excellent typing skills and attention to detail. Roles and Responsibility Assist radiologists and cardiologists in preparing reports. Type all radiology and cardiology reports with high accuracy and speed. Maintain confidentiality and adhere to HIPAA guidelines when handling sensitive information. Develop and implement effective filing systems for easy access to reports. Collaborate with other healthcare professionals to ensure seamless communication. Stay updated with the latest medical terminology and technologies used in radiology and cardiology. Job Requirements Proficient in Microsoft Office applications, particularly Word and Excel. Excellent typing skills with a minimum speed of 40 words per minute. Strong understanding of medical terminology, especially related to radiology and cardiology. Ability to work accurately and efficiently in a fast-paced environment. Good communication and interpersonal skills. Familiarity with electronic health records (EHR) systems is an asset.
Posted Date not available
8.0 - 12.0 years
4 - 8 Lacs
hosur
Work from Office
Job Manage all aspects of work in the assigned project from start to finish and ensure that all work is carried out within the set time & man-days requirements. Prepare and interpret all kinds of project reports, design drawings, work content vs timeline, manpower planning & allocation. Also provide a timesheet to the HOD daily, along with current project status and future statistics Adequate knowledge is required to identify abnormalities and aesthetics in routing and wiring standards to educate all team members accordingly. Independent skill is required to identify errors in electrical & pneumatic circuit diagrams, Able to conduct electrical device testing and troubleshooting. Adequate knowledge is required in mechanical assembly functions to prepare pro active measures for electrical assembly. Have to lead all assigned personnel (subordinates, NAFS/Apprentice trainee, in-house contractors, ad-hoc contractors, etc.) to perform daily projects to ensure all such activities are executed safely to achieve the target efficiently and within schedule. Must have a continuous learning attitude for a futuristic drive for excellence to apply those output skills in relevant areas on a daily basis, Also educate all team members as much as possible with necessary training manuals/practical resources. Have applicable in-depth knowledge in electrical & electronics, safety legislation, and ISO & quality standards. Work Experience Must hold a Diploma in Electrical & Electronics Engineering (FULL TIME) from a recognised board/college. Must have 8-12 years of experience in electrical assembly, panel/field wiring, and commissioning experience in machine-building-based companies. Knowledge of automation solutions, assembly processes, procedures, and technology. Must be completely conversant and competent with Microsoft Office Software Products. Must have good communication, literacy, and interpersonal skills. Drafting electrical circuit diagrams using E-Plan or AutoCAD.
Posted Date not available
1.0 - 6.0 years
3 - 8 Lacs
gurugram
Work from Office
As Process Associate Order Management - Health Care (Voice), you are responsible for transaction processing In Outsourcing Industry for some Transaction processing/Data Entry/Insurance Verification in Operations. If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here. Responsibilities Should have healthcare domain basis knowledge Patient/Payor Authorization knowledge/experience will be preferred Ensure client Service Level Agreements (SLA) and timelines are met. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Minimum 0-1-year work experience in healthcare domain Ability to handle queries through calls and Email follow-ups Willingness to perform job role in shifts as required Good Communication Skills with fluency Ability to work under pressure situations Preferred technical and professional experience Proficient in Microsoft Office applications Experience in handling queries via calls and emails is highly desired Follows procedures, comfortable in adapting to transformation within business unit You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge marketing trends Ambitious individual who can work under their own direction towards agreed targets/goals. Ability to manage change and be open to it good time management and an ability to work under stress Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
Posted Date not available
0.0 - 1.0 years
1 - 5 Lacs
bengaluru
Work from Office
Position - Process Delivery Specialist-Talent Development Optimization Processes-Practitioner As a Process Associate Recruitment, you are responsible for working with partners and providing end-to-end recruitment support. You will work closely with the client, IBMs operation management, and staff. You will define, develop, plan, and implement sourcing strategies to provide a qualified talent pool. Your primary responsibilities include: Take partial ownership of the sourcing life cycle, ensuring process adherence to Service Level Agreements (SLA) Implement new sourcing methods, assess candidate suitability, and establish rigorous screening criteria to identify top talent in the pool Collaborate with business leaders to set goals for the Global Delivery Center on a weekly, quarterly, and yearly basis Utilize ATS to perform candidate screening and update the status of Candidates on the ATS tool regularly Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Graduate with 0-1 year of experience in sourcing and recruitment (preferably in ITES/BPO/FA domains) Demonstrated ability to establish rapport and collaborate with Hiring Managers throughout the entire process, from open requisition to sourcing, debriefing, and offer stages Proficient in utilizing social media channels and other creative sourcing methods Proven experience in partner management, adept at navigating challenging discussions. Develop expertise in deep domain knowledge, and business strategy, and drive innovation Preferred technical and professional experience Proficient in MS Office applications Self-directed and ambitious achiever Meeting targets effectively Demonstrated ability to analyze complex data, complemented by strong interpersonal and organizational skills.
Posted Date not available
5.0 - 8.0 years
9 - 14 Lacs
hyderabad
Work from Office
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Windows Platform Engineering. Experience: 5-8 Years.
Posted Date not available
3.0 - 5.0 years
3 - 6 Lacs
hyderabad
Work from Office
Windows 11 Engineer Job Description: Windows Upgrades Management: Experience in handling both major and minor Windows upgrades. Coordination: Ability to coordinate and manage the entire update process efficiently. Troubleshooting: Troubleshoot and resolve issues that arise during the update process. Issue Identification and Resolution: Identify problems promptly and provide effective solutions. Windows Platform Expertise: Strong command of the Windows platform. assist users with technical issues related to Windows 11. System Administrator or IT Administrator is responsible for managing and maintaining the Windows 11 operating system in an organization. Their main role is to ensure that the Windows 11 environment is properly configured, secured, and meets the needs of its users. assist users with technical issues related to Windows 11. This may involve troubleshooting hardware and software problems, answering user queries, and providing instructions for using Windows 11 features and applications. responsible for setting up new Windows 11 systems, ensuring that the appropriate hardware and software requirements are met, and configuring the operating system according to the organization's standards and policies. monitor system performance and troubleshoot any issues that may arise. ensure that the operating system and related applications are running smoothly, and take proactive measures to optimize system performance and resource utilization responsible for implementing and maintaining security measures to protect the Windows 11 environment from external threats, such as malware, viruses, and unauthorized access. This may involve installing security patches and updates, configuring firewalls, and monitoring network traffic. Windows 11 Admins maintain detailed documentation of the system configuration, procedures, and troubleshooting steps. This documentation helps in standardizing processes and providing reference material for future troubleshooting and system upgrades SCCM and Intune Knowledge: Basic to advanced knowledge of SCCM (System Center Configuration Manager) and Intune. Hardware and Driver Technology: Good understanding of hardware and driver technology. Scripting knowledge: PowerShell and batch scripting would be added benefit. Mandatory Skills: Desktop Support. Experience: 3-5 Years.
Posted Date not available
3.0 - 5.0 years
3 - 6 Lacs
hyderabad
Work from Office
Windows 11 Engineer Job Description: Windows Upgrades Management: Experience in handling both major and minor Windows upgrades. Coordination: Ability to coordinate and manage the entire update process efficiently. Troubleshooting: Troubleshoot and resolve issues that arise during the update process. Issue Identification and Resolution: Identify problems promptly and provide effective solutions. Windows Platform Expertise: Strong command of the Windows platform. assist users with technical issues related to Windows 11. System Administrator or IT Administrator is responsible for managing and maintaining the Windows 11 operating system in an organization. Their main role is to ensure that the Windows 11 environment is properly configured, secured, and meets the needs of its users. assist users with technical issues related to Windows 11. This may involve troubleshooting hardware and software problems, answering user queries, and providing instructions for using Windows 11 features and applications. responsible for setting up new Windows 11 systems, ensuring that the appropriate hardware and software requirements are met, and configuring the operating system according to the organization's standards and policies. monitor system performance and troubleshoot any issues that may arise. ensure that the operating system and related applications are running smoothly, and take proactive measures to optimize system performance and resource utilization responsible for implementing and maintaining security measures to protect the Windows 11 environment from external threats, such as malware, viruses, and unauthorized access. This may involve installing security patches and updates, configuring firewalls, and monitoring network traffic. Windows 11 Admins maintain detailed documentation of the system configuration, procedures, and troubleshooting steps. This documentation helps in standardizing processes and providing reference material for future troubleshooting and system upgrades SCCM and Intune Knowledge: Basic to advanced knowledge of SCCM (System Center Configuration Manager) and Intune. Hardware and Driver Technology: Good understanding of hardware and driver technology. Scripting knowledge: PowerShell and batch scripting would be added benefit. Mandatory Skills: Desktop Support. Experience: 3-5 Years.
Posted Date not available
0.0 - 1.0 years
1 - 5 Lacs
bengaluru
Work from Office
As a Process Associate Recruitment, you are responsible for working with partners and providing end-to-end recruitment support. You will work closely with the client, IBMs operation management, and staff. You will define, develop, plan, and implement sourcing strategies to provide a qualified talent pool. Your primary responsibilities include: Take partial ownership of the sourcing life cycle, ensuring process adherence to Service Level Agreements (SLA) Implement new sourcing methods, assess candidate suitability, and establish rigorous screening criteria to identify top talent in the pool Collaborate with business leaders to set goals for the Global Delivery Center on a weekly, quarterly, and yearly basis Utilize ATS to perform candidate screening and update the status of Candidates on the ATS tool regularly Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Graduate with 0-1 year of experience in sourcing and recruitment (preferably in ITES/BPO/FA domains) Demonstrated ability to establish rapport and collaborate with Hiring Managers throughout the entire process, from open requisition to sourcing, debriefing, and offer stages Proficient in utilizing social media channels and other creative sourcing methods Proven experience in partner management, adept at navigating challenging discussions. Develop expertise in deep domain knowledge, and business strategy, and drive innovation Preferred technical and professional experience Proficient in MS Office applications Self-directed and ambitious achiever Meeting targets effectively Demonstrated ability to analyze complex data, complemented by strong interpersonal and organizational skills
Posted Date not available
0.0 - 1.0 years
1 - 5 Lacs
bengaluru
Work from Office
Process Delivery Specialist-Talent Development Optimization Processes-Practitioner As a Process Associate Recruitment, you are responsible for working with partners and providing end-to-end recruitment support. You will work closely with the client, IBMs operation management, and staff. You will define, develop, plan, and implement sourcing strategies to provide a qualified talent pool. Your primary responsibilities include: Take partial ownership of the sourcing life cycle, ensuring process adherence to Service Level Agreements (SLA) Implement new sourcing methods, assess candidate suitability, and establish rigorous screening criteria to identify top talent in the pool Collaborate with business leaders to set goals for the Global Delivery Center on a weekly, quarterly, and yearly basis Utilize ATS to perform candidate screening and update the status of Candidates on the ATS tool regularly Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Graduate with 0-1 year of experience in sourcing and recruitment (preferably in ITES/BPO/FA domains) Demonstrated ability to establish rapport and collaborate with Hiring Managers throughout the entire process, from open requisition to sourcing, debriefing, and offer stages Proficient in utilizing social media channels and other creative sourcing methods Proven experience in partner management, adept at navigating challenging discussions. Develop expertise in deep domain knowledge, and business strategy, and drive innovation Preferred technical and professional experience Proficient in MS Office applications Self-directed and ambitious achiever Meeting targets effectively Demonstrated ability to analyze complex data, complemented by strong interpersonal and organizational skills
Posted Date not available
0.0 - 1.0 years
1 - 5 Lacs
bengaluru
Work from Office
Process Delivery Specialist-Talent Development Optimization Processes-Practitioner As a Process Associate Recruitment, you are responsible for working with partners and providing end-to-end recruitment support. You will work closely with the client, IBMs operation management, and staff. You will define, develop, plan, and implement sourcing strategies to provide a qualified talent pool. Your primary responsibilities include: Take partial ownership of the sourcing life cycle, ensuring process adherence to Service Level Agreements (SLA) Implement new sourcing methods, assess candidate suitability, and establish rigorous screening criteria to identify top talent in the pool Collaborate with business leaders to set goals for the Global Delivery Center on a weekly, quarterly, and yearly basis Utilize ATS to perform candidate screening and update the status of Candidates on the ATS tool regularly Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Graduate with 0-1 year of experience in sourcing and recruitment (preferably in ITES/BPO/FA domains) Demonstrated ability to establish rapport and collaborate with Hiring Managers throughout the entire process, from open requisition to sourcing, debriefing, and offer stages Proficient in utilizing social media channels and other creative sourcing methods Proven experience in partner management, adept at navigating challenging discussions. Develop expertise in deep domain knowledge, and business strategy, and drive innovation Preferred technical and professional experience Proficient in MS Office applications Self-directed and ambitious achiever Meeting targets effectively Demonstrated ability to analyze complex data, complemented by strong interpersonal and organizational skills
Posted Date not available
0.0 - 1.0 years
1 - 5 Lacs
bengaluru
Work from Office
Process Delivery Specialist-Talent Development Optimization Processes-Practitioner As a Process Associate Recruitment, you are responsible for working with partners and providing end-to-end recruitment support. You will work closely with the client, IBMs operation management, and staff. You will define, develop, plan, and implement sourcing strategies to provide a qualified talent pool. Your primary responsibilities include: Take partial ownership of the sourcing life cycle, ensuring process adherence to Service Level Agreements (SLA) Implement new sourcing methods, assess candidate suitability, and establish rigorous screening criteria to identify top talent in the pool Collaborate with business leaders to set goals for the Global Delivery Center on a weekly, quarterly, and yearly basis Utilize ATS to perform candidate screening and update the status of Candidates on the ATS tool regularly Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Graduate with 0-1 year of experience in sourcing and recruitment (preferably in ITES/BPO/FA domains) Demonstrated ability to establish rapport and collaborate with Hiring Managers throughout the entire process, from open requisition to sourcing, debriefing, and offer stages Proficient in utilizing social media channels and other creative sourcing methods Proven experience in partner management, adept at navigating challenging discussions. Develop expertise in deep domain knowledge, and business strategy, and drive innovation Preferred technical and professional experience Proficient in MS Office applications Self-directed and ambitious achiever Meeting targets effectively Demonstrated ability to analyze complex data, complemented by strong interpersonal and organizational skills
Posted Date not available
0.0 - 1.0 years
1 - 3 Lacs
navi mumbai
Work from Office
Looking for a motivated Process Executive - AR to join our team in Navi Mumbai. The ideal candidate should have 0-1 years of experience and will be responsible for managing accounts receivable processes. Roles and Responsibility Manage and process accounts receivable transactions accurately and timely. Ensure compliance with company policies and procedures related to accounts receivable. Collaborate with other teams to resolve billing or payment issues. Analyze and report on accounts receivable metrics to identify areas for improvement. Develop and implement process improvements to increase efficiency and reduce errors. Provide excellent customer service to clients and respond to their inquiries. Job Requirements Strong understanding of accounting principles and practices. Proficient in using CRM software and Microsoft Office applications. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Attention to detail and ability to maintain accuracy. Experience working in an IT-enabled services/BPO industry, specifically in CRM/IT enabled services.
Posted Date not available
3.0 - 5.0 years
4 - 8 Lacs
chennai
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Cloud-Virtual Desktop Infrastructure-VDI. Experience: 3-5 Years.
Posted Date not available
8.0 - 10.0 years
9 - 13 Lacs
bengaluru
Work from Office
Role Purpose As a trained Scrum Master, you are responsible for facilitating a Scrum team and are accountable for removing impediments of the team to achieve the sprint goals/deliverables. You are responsible to ensure that the Scrum process is used as intended. A key part of your role is to protect the development team, allow the teams to be self managed, foster collaboration across teams and keep them focused on the tasks at hand. Do Is accountable for meeting Sprint objectives along with scrum team Ensure meeting of sprint commitment Own and help resolve impediments of the team Help PO adopt Scrum Process properly and ensure PO availability Support the PO in maintaining the Product Backlog, defining User Stories and Acceptance Criteria Facilitate estimation, backlog refinement and all planning ceremonies Ensure that DOR, DOD, Acceptance criteria is available and adhered to Ensure MoSCoW adherence of Sprint Backlog at the Sprint level Accountable for the correct implementation of the Agile Process Protect the team from external interference. Facilitate technical assistance to the team and enables clear communication amongst the team members Participate in Scrum of Scrum across teams and highlights impediments Provide feedback on the team members performance to the Agile Line manager and Agile Program Leader Facilitate all the Scrum Ceremonies (Planning, Daily Standup, Grooming, Demo, restrospection) and ensure correct adoption Ensure updating of all Scrum artifacts Ensure ALM tool (either client or Wipro) is updated on a daily basis Update key Scrum metrics into Wipro internal tool on a Sprint-by-Sprint basis Analyse key Scrum metrics and take corrective actions Create competency improvement and cross-skilling plan for the team (by the start of the project). Review monthly and ensure improvement in competency score. Ensure multiskilling for at least 50% of the team. Help team attain stable velocity within 6-8 sprints (allowing for 10% variation either way) Train team on the proper adoption of Agile processes (Scrum / XP / Kanban) Help in adoption of engineering practices like ATDD, TDD, CI, CD, Refactoring Record and own the restrospection actions Participate in community of practice initiatives Provide inputs to the Line manager for internal quality forums (QIC / APR / QBR / MBR etc.) Mandatory Skills: Agile Scrum Delivery. Experience: 8-10 Years.
Posted Date not available
8.0 - 10.0 years
9 - 13 Lacs
bengaluru
Work from Office
Role Purpose As a trained Scrum Master, you are responsible for facilitating a Scrum team and are accountable for removing impediments of the team to achieve the sprint goals/deliverables. You are responsible to ensure that the Scrum process is used as intended. A key part of your role is to protect the development team, allow the teams to be self managed, foster collaboration across teams and keep them focused on the tasks at hand. Do Is accountable for meeting Sprint objectives along with scrum team Ensure meeting of sprint commitment Own and help resolve impediments of the team Help PO adopt Scrum Process properly and ensure PO availability Support the PO in maintaining the Product Backlog, defining User Stories and Acceptance Criteria Facilitate estimation, backlog refinement and all planning ceremonies Ensure that DOR, DOD, Acceptance criteria is available and adhered to Ensure MoSCoW adherence of Sprint Backlog at the Sprint level Accountable for the correct implementation of the Agile Process Protect the team from external interference. Facilitate technical assistance to the team and enables clear communication amongst the team members Participate in Scrum of Scrum across teams and highlights impediments Provide feedback on the team members performance to the Agile Line manager and Agile Program Leader Facilitate all the Scrum Ceremonies (Planning, Daily Standup, Grooming, Demo, restrospection) and ensure correct adoption Ensure updating of all Scrum artifacts Ensure ALM tool (either client or Wipro) is updated on a daily basis Update key Scrum metrics into Wipro internal tool on a Sprint-by-Sprint basis Analyse key Scrum metrics and take corrective actions Create competency improvement and cross-skilling plan for the team (by the start of the project). Review monthly and ensure improvement in competency score. Ensure multiskilling for at least 50% of the team. Help team attain stable velocity within 6-8 sprints (allowing for 10% variation either way) Train team on the proper adoption of Agile processes (Scrum / XP / Kanban) Help in adoption of engineering practices like ATDD, TDD, CI, CD, Refactoring Record and own the restrospection actions Participate in community of practice initiatives Provide inputs to the Line manager for internal quality forums (QIC / APR / QBR / MBR etc.) Mandatory Skills: Agile Scrum Delivery. Experience: 8-10 Years.
Posted Date not available
8.0 - 10.0 years
9 - 13 Lacs
bengaluru
Work from Office
Role Purpose As a trained Scrum Master, you are responsible for facilitating a Scrum team and are accountable for removing impediments of the team to achieve the sprint goals/deliverables. You are responsible to ensure that the Scrum process is used as intended. A key part of your role is to protect the development team, allow the teams to be self managed, foster collaboration across teams and keep them focused on the tasks at hand. Do Is accountable for meeting Sprint objectives along with scrum team Ensure meeting of sprint commitment Own and help resolve impediments of the team Help PO adopt Scrum Process properly and ensure PO availability Support the PO in maintaining the Product Backlog, defining User Stories and Acceptance Criteria Facilitate estimation, backlog refinement and all planning ceremonies Ensure that DOR, DOD, Acceptance criteria is available and adhered to Ensure MoSCoW adherence of Sprint Backlog at the Sprint level Accountable for the correct implementation of the Agile Process Protect the team from external interference. Facilitate technical assistance to the team and enables clear communication amongst the team members Participate in Scrum of Scrum across teams and highlights impediments Provide feedback on the team members performance to the Agile Line manager and Agile Program Leader Facilitate all the Scrum Ceremonies (Planning, Daily Standup, Grooming, Demo, restrospection) and ensure correct adoption Ensure updating of all Scrum artifacts Ensure ALM tool (either client or Wipro) is updated on a daily basis Update key Scrum metrics into Wipro internal tool on a Sprint-by-Sprint basis Analyse key Scrum metrics and take corrective actions Create competency improvement and cross-skilling plan for the team (by the start of the project). Review monthly and ensure improvement in competency score. Ensure multiskilling for at least 50% of the team. Help team attain stable velocity within 6-8 sprints (allowing for 10% variation either way) Train team on the proper adoption of Agile processes (Scrum / XP / Kanban) Help in adoption of engineering practices like ATDD, TDD, CI, CD, Refactoring Record and own the restrospection actions Participate in community of practice initiatives Provide inputs to the Line manager for internal quality forums (QIC / APR / QBR / MBR etc.) Mandatory Skills: Agile Scrum Delivery. Experience: 8-10 Years.
Posted Date not available
0.0 - 1.0 years
1 - 5 Lacs
bengaluru
Work from Office
As a Process Associate Recruitment, you are responsible for working with partners and providing end-to-end recruitment support. You will work closely with the client, IBMs operation management, and staff. You will define, develop, plan, and implement sourcing strategies to provide a qualified talent pool. Your primary responsibilities include: Take partial ownership of the sourcing life cycle, ensuring process adherence to Service Level Agreements (SLA) Implement new sourcing methods, assess candidate suitability, and establish rigorous screening criteria to identify top talent in the pool Collaborate with business leaders to set goals for the Global Delivery Center on a weekly, quarterly, and yearly basis Utilize ATS to perform candidate screening and update the status of Candidates on the ATS tool regularly Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Graduate with 0-1 year of experience in sourcing and recruitment (preferably in ITES/BPO/FA domains) Demonstrated ability to establish rapport and collaborate with Hiring Managers throughout the entire process, from open requisition to sourcing, debriefing, and offer stages Proficient in utilizing social media channels and other creative sourcing methods Proven experience in partner management, adept at navigating challenging discussions. Develop expertise in deep domain knowledge, and business strategy, and drive innovation Preferred technical and professional experience Proficient in MS Office applications Self-directed and ambitious achiever Meeting targets effectively Demonstrated ability to analyze complex data, complemented by strong interpersonal and organizational skills
Posted Date not available
8.0 - 10.0 years
9 - 13 Lacs
bengaluru
Work from Office
Role Purpose As a trained Scrum Master, you are responsible for facilitating a Scrum team and are accountable for removing impediments of the team to achieve the sprint goals/deliverables. You are responsible to ensure that the Scrum process is used as intended. A key part of your role is to protect the development team, allow the teams to be self managed, foster collaboration across teams and keep them focused on the tasks at hand. Do Is accountable for meeting Sprint objectives along with scrum team Ensure meeting of sprint commitment Own and help resolve impediments of the team Help PO adopt Scrum Process properly and ensure PO availability Support the PO in maintaining the Product Backlog, defining User Stories and Acceptance Criteria Facilitate estimation, backlog refinement and all planning ceremonies Ensure that DOR, DOD, Acceptance criteria is available and adhered to Ensure MoSCoW adherence of Sprint Backlog at the Sprint level Accountable for the correct implementation of the Agile Process Protect the team from external interference. Facilitate technical assistance to the team and enables clear communication amongst the team members Participate in Scrum of Scrum across teams and highlights impediments Provide feedback on the team members performance to the Agile Line manager and Agile Program Leader Facilitate all the Scrum Ceremonies (Planning, Daily Standup, Grooming, Demo, restrospection) and ensure correct adoption Ensure updating of all Scrum artifacts Ensure ALM tool (either client or Wipro) is updated on a daily basis Update key Scrum metrics into Wipro internal tool on a Sprint-by-Sprint basis Analyse key Scrum metrics and take corrective actions Create competency improvement and cross-skilling plan for the team (by the start of the project). Review monthly and ensure improvement in competency score. Ensure multiskilling for at least 50% of the team. Help team attain stable velocity within 6-8 sprints (allowing for 10% variation either way) Train team on the proper adoption of Agile processes (Scrum / XP / Kanban) Help in adoption of engineering practices like ATDD, TDD, CI, CD, Refactoring Record and own the restrospection actions Participate in community of practice initiatives Provide inputs to the Line manager for internal quality forums (QIC / APR / QBR / MBR etc.) Mandatory Skills: Agile Scrum Delivery.Experience: 8-10 Years.
Posted Date not available
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
73564 Jobs | Dublin
Wipro
27625 Jobs | Bengaluru
Accenture in India
22690 Jobs | Dublin 2
EY
20638 Jobs | London
Uplers
15021 Jobs | Ahmedabad
Bajaj Finserv
14304 Jobs |
IBM
14148 Jobs | Armonk
Accenture services Pvt Ltd
13138 Jobs |
Capgemini
12942 Jobs | Paris,France
Amazon.com
12683 Jobs |