3 Windows Updates Jobs

The purpose of this role is to be the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro's Service Desk objectives. You will be responsible for providing 24/7 support and exceptional customer service. Additionally, you will monitor and resolve alerts from Microsoft Teams Rooms Pro Management Portal, troubleshoot AV equipment, network connectivity, and applications, and maintain system reliability while minimizing downtime through proactive maintenance. Effective communication of updates and solutions in multiple languages is essential. It is important to stay current with tools, updates, and best practices. Specialized support areas include Security & Compliance (Device compliance, Windows updates), Mobile Support (Device setup, Intune, authentication), Network Troubleshooting (VPNs, network types), Messaging & Office Products (Outlook troubleshooting, integration), OS & Hardware (Device setup and hardware issues), and Conferencing & Collaboration (Microsoft Teams setup, navigation, and troubleshooting). Proficiency in the Japanese language (Read + Write + Speak) at N1 level is required. A Bachelor's degree in IT, Computer Science, or a related field is preferred. Relevant certifications such as SC-900, AZ-900, CompTIA A+, and Microsoft 365 Fundamentals are beneficial. In this role, you will be evaluated based on Service Desk Delivery (Adherence to TAT, SLA as per SoW, Minimal Escalation, Customer Experience) and Personal factors (Attendance, Documentation, etc). Join Wipro, a company focused on building innovative solutions and empowering individuals to reinvent themselves and their careers. Realize your ambitions in a purpose-driven environment that welcomes applications from people with disabilities.,

We are looking for a skilled Windows 10 Administrator with 4 to 5 years of experience in managing, supporting, and troubleshooting Windows 10 environments. The ideal candidate should have deep technical knowledge of Windows 10 features, security settings, user profile management, and desktop deployment tools. Key Responsibilities: Install, configure, and maintain Windows 10 desktops and laptops in an enterprise environment Manage user accounts, policies, and permissions through Active Directory and Group Policy Troubleshoot and resolve Windows 10 operating system issues including performance, boot, and application errors Deploy and manage Windows updates , patches, and software packages using tools like WSUS , SCCM , or Intune Configure and troubleshoot network connectivity , printers, and other peripherals Manage and support BitLocker encryption , Windows Defender , and other endpoint protection tools Ensure compliance with security policies and perform system hardening as per organizational standards Assist in the imaging and deployment of new devices using tools like Microsoft Deployment Toolkit (MDT) or Windows Autopilot Provide L2/L3 support for desktop-related incidents and service requests Maintain accurate documentation of processes, procedures, and asset inventory Support remote users via tools such as Remote Desktop , TeamViewer , or Microsoft Remote Assistance Required Skills: 4 to 5 years of hands-on experience as a Windows Administrator, with focus on Windows 10 Proficiency in Active Directory , Group Policy , DNS , DHCP , and File & Print services Experience with OS deployment , patch management , and desktop image management Familiarity with PowerShell scripting for automation and system management Strong understanding of security best practices , antivirus, and endpoint protection Experience with enterprise-level IT support, including ticketing systems like ServiceNow or Remedy Preferred Qualifications: Microsoft certifications such as: MD-100: Windows Client MD-101: Managing Modern Desktops Experience with Windows 11 migration or compatibility Exposure to Intune , Autopilot , or co-management environments Knowledge of ITIL processes and service management principles Soft Skills: Strong troubleshooting and problem-solving skills Good communication and interpersonal skills Ability to document clearly and maintain SOPs Team player with a proactive approach to work Willingness to provide support during off-hours when necessary

SCCM Admin (6 months - 1 year) - Program Analyst Key Responsibilities: SCCM Administration & Maintenance: Manage and maintain SCCM/MECM infrastructure, including servers, management point, distribution points, and clients. Perform health checks and routine maintenance of SCCM components. Monitor SCCM logs and troubleshoot issues related to deployments, updates, and configurations. Software & Patch Management: Deploy Windows updates, security patches, and third-party application patches using SCCM. Create and manage deployment packages for applications, drivers, and OS images. Ensure compliance with patching policies and update schedules. OS Deployment & Imaging: Configure and manage Windows OS deployment (OSD) using SCCM Task Sequences. Troubleshoot PXE boot, driver injection, and imaging related issues. Client Health & Troubleshooting: Ensure SCCM client health and remediate issues affecting deployments. Troubleshoot application installation failures, patching issues, and SCCM agent problems. Reporting & Compliance: Generate SCCM reports for software deployments, patch compliance, and inventory. Work with security teams to ensure endpoint compliance and vulnerability management. Technical Skills: Strong experience with SCCM/MECM (Current Branch ,2012, or later versions) administration. Handson experience with Software Deployment, Patch Management, and OSD. Good understanding of Windows Server (2016/2019/2022) and Active Directory. Familiarity with Intune, Azure AD, and Modern Endpoint Management. Shifts: 24*7 rotational shifts Qualifications Bachelors degree in Computer Science, Information Technology, or a related field.