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0.0 - 5.0 years
3 - 6 Lacs
bangalore/ bengaluru
Work from Office
We are Hiring for Technical support ( voice ) !! Work from office Qualification : Grad / UG ( Min 6m exp ) Location:Bangalore Salary:25k -32k Shifts :Rotational walkin Interview Call or whatsapp manya @ 6364808230 / 9606521172 / 9901777673 Required Candidate profile Looking for Excellent communication skills in English Candidates with International voice exp are preferred Interested candidates share your resumes to Careers@Glympsehr.com
Posted 1 month ago
1.0 - 6.0 years
3 - 4 Lacs
hyderabad, pune, bengaluru
Work from Office
Service Desk | Tech Support Any grad with min 1 yr exp in Troubleshooting/SD/AD/DNS/Tech Support CTC-Upto 4 LPA + Varaibles Immediate Joiner Night Shifts WFO-5 days working Excellent Communication required Contact-9521017693/9982833693
Posted 1 month ago
2.0 - 3.0 years
3 - 4 Lacs
noida
Work from Office
Stokhos Research Capital , a leading trading firm, seeks an IT Executive to manage servers, networks, security & support. Req: IT/CS degree, 2+ yrs exp, Linux/Windows admin, firewalls. Skills in VMware, cloud & CCNA a plus. Apply: jobs@stokhos.in
Posted 1 month ago
1.0 - 6.0 years
4 - 8 Lacs
noida
Hybrid
NAME OF PROJECT: Support Service Desk for Adobes Digital Marketing/Media Enterprise clients GENERAL DESCRIPTION OF PROJECT: Be part of a 24x7 Enterprise Grade Service Desk Team (to start with 24x5) =24*7 Triage issues coming from various all channels such as phone (Inbound & Outbound) , chats, email web portal (Omni Channel). Prioritize customer urgency and issues Search and reuse information from internal information repositories Log all incidents, requests and customer interactions into the case management system Drive issues through the organization with urgency. Assess customer sentiment at all stages during the communication. Communicate verbally or in writing with the appropriate level...
Posted 1 month ago
1.0 - 2.0 years
0 - 0 Lacs
hyderabad
Work from Office
Role & responsibilities Key skills required: •Excellent written, verbal, listening, analytical skills. •Easily grasp and communicate complex ideas. •Excellent problem-solving skills. •Knowledge of MS Office 2010, 2013 including Outlook. •Knowledge of computer hardware and software. •Knowledge of Operating Systems like Windows 10 and MacOS. •Knowledge of network and internet. Preferred candidate profile Immediate joiner required Perks and benefits Please share matching resumes to sangala.shravan@teamlease.com
Posted 1 month ago
3.0 - 5.0 years
4 - 8 Lacs
mumbai
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 1 month ago
0.0 - 5.0 years
2 - 6 Lacs
bengaluru
Work from Office
Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Position: Technical Support Executive International Voice Process Location: BTM Layout (WFO) Shift: Rotational (UK/US) | 5 Days Working | 2 Days Off | Salary: 4 LPA For Freshers Salary: 6 LPA For Experience For More Details Call HR Muskan On 9380976296 Job Summary: We are hiring skilled professionals for our Technical Voice Support Team to handle inbound queries from international customers. The role involves first-level technical troubleshooting, product knowledge, and delivering outstanding customer service. Requirements: Excellent communication skills (English verbal) Basic understanding of networking, OS, devices Will...
Posted 1 month ago
1.0 - 4.0 years
1 - 3 Lacs
pune
Remote
Dear Candidate, We are seeking an experienced Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing technical assistance and support to our clients for our IT services/products. Your primary objective will be to resolve technical issues, troubleshoot problems, and ensure customer satisfaction. Interested candidate please reply to the same mail recruitment1@mitspl.com or 87668 12790 Location: VimanNagar Pune. Job Title: Technical Support Engineer (Willing to work on site) Department: Technical Support Reports to: Manager Requirements: 1. Education: BE/BTech in Computer Science, IT, or related field (or equivalent experience) 2. Exp...
Posted 1 month ago
1.0 - 6.0 years
1 - 2 Lacs
hyderabad
Work from Office
SUMMARY LOCATION: Mumbai, Fort DOMAIN: Windows Level (L1/L2/L3): L2 Required Relevant Domain Experience: 4-6 Years relevant experience Job Type (Onsite/Remote) : Onsite Shift details (General/ 24X7) : Onsite support 24 X 7 Qualification B.E./Diploma/BSC/BTech (No education gap, Full time) 1. B.E. / Diploma [ In Computers Science, IT , Electronics & Telecommunication ] [ Civil and Mechanical not preferred] 2. B.Sc. -IT 3. BCA or MCA [Full time course from a reputed University] 4. No gap in education [Passing year for S.S.C , H.S.C. And Degree/Diploma to be mentioned] Certifications Required if ANY: Relevant Certification (Preference) Specific Remarks/Requirement by customer : Windows troubles...
Posted 1 month ago
2.0 - 5.0 years
6 - 6 Lacs
noida
Work from Office
Key Responsibilities: Be part of a 24x7 Enterprise Grade Service Desk Team Provide Tier 1 technical support for a wide range of Adobe products across Windows and macOS platforms. Handle support requests through multiple channels including phone, chat, email, and web portal. Triage, prioritize, and resolve customer issues with a focus on First Call Resolution. Utilize customer insights and case history to personalize upsell recommendations, ensuring relevance and customer value. Accurately log all customer interactions, incidents, and service requests in the CRM/case management system. Use internal knowledge bases and technical documentation to provide accurate and timely solutions. Escalate ...
Posted 1 month ago
4.0 - 8.0 years
4 - 6 Lacs
bharuch
Work from Office
Monitor all Network & activity by Spicejet Network Application (like ISP, Firewall, Switch, Bandwidth, Printers. Knowledge of Computer Hardware and Networking such as, Computer Troubleshooting, Windows Troubleshooting.
Posted 1 month ago
5.0 - 8.0 years
3 - 6 Lacs
hyderabad
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 1 month ago
3.0 - 5.0 years
4 - 8 Lacs
mumbai
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 1 month ago
3.0 - 5.0 years
4 - 8 Lacs
hyderabad
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 1 month ago
2.0 - 7.0 years
2 - 7 Lacs
noida
Hybrid
Project Overview: Join a high-performance Enterprise-Grade Service Desk Team supporting Adobe's Digital Marketing and Media Enterprise clients. This dynamic role involves technical troubleshooting, professional client interaction, and managing critical incidents in a fast-paced global support environment. Key Responsibilities: Deliver first-level technical support via omni-channel platforms inbound/outbound phone calls, email, chat, and web portal. Triage, prioritize, and accurately log incidents and service requests in the case management system. Communicate with clients professionally and empathetically, both verbally and in writing. Assess customer urgency and sentiment to drive effective...
Posted 1 month ago
5.0 - 8.0 years
3 - 6 Lacs
mumbai
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 1 month ago
3.0 - 5.0 years
4 - 8 Lacs
hyderabad
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 1 month ago
3.0 - 5.0 years
4 - 8 Lacs
mumbai
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 1 month ago
3.0 - 5.0 years
4 - 8 Lacs
hyderabad
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 1 month ago
0.0 - 3.0 years
3 - 5 Lacs
bengaluru
Work from Office
Technical support Advisor (MLTS International Voice Process ) : Salary Package: Freshers: 3.5LPA Experienced: 5.5 LPA Requirements: Strong technical aptitude with the ability to learn and adapt to new technologies. Excellent English communication skills ( International voice quality). Problem-solving and analytical thinking. Familiarity with Microsoft Windows and Office applications preferred. Job summary: As a Technical support Associate for a Technical domain, you will be responsible for handling Windows operating system, providing effective and efficient solutions for a range of inquiries. The ideal candidate will be responsible for troubleshooting issues, providing technical guidance, an...
Posted 1 month ago
2.0 - 7.0 years
1 - 3 Lacs
guwahati, dima hasao, lanka
Work from Office
Role & responsibilities Providing phone, email, remote, and in-person support to troubleshoot various technical problems Installing and configuring computer hardware, software, peripherals, and networking equipment Resolving issues with internet connectivity, printers, scanners, phones, and other equipment Performing troubleshooting to diagnose system failures and identifying root causes Managing technology inventory and placing orders for equipment Escalating complex issues to the appropriate teams if unable to resolve them independently Providing new system orientation and training to end users Documenting technical issues and solutions in a ticketing system Preferred candidate profile
Posted 1 month ago
7.0 - 12.0 years
22 - 25 Lacs
bengaluru
Work from Office
Position Summary We are seeking an experienced SOC Analyst to join our Security Operations team. This role demands an individual with a strong technical background in incident analysis, SIEM administration, and rule fine-tuning. The ideal candidate will have experience working with diverse environments, including Windows, Linux, and network security, and will be well-versed in ELK stack management and troubleshooting beats agents. Key Responsibilities 1. Incident Detection and Analysis: o Conduct deep-dive analysis on security incidents, assessing root causes, and recommending solutions. o Proactively monitor and respond to security alerts, managing incident escalation and resolution process...
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
noida, gurugram, jaipur
Work from Office
ELIGIBILTY Freshers Must be a graduate any stream Undergraduates Minimum 6 months of documented experience in any domain Skills Required Excellent verbal and written communication skills Job Details Shifts Rotational Salary 30000 32000 CTC
Posted 1 month ago
1.0 - 6.0 years
2 - 4 Lacs
hyderabad
Work from Office
Technical Support Executive-Microsoft Support Grad with min 1 yr exp into Technical Support/OS/Windows/outlook CTC: Upto 4 LPA + Variables 24*7 Shifts WFO-5 Days working Gachibowli, Hyderabad Immediate Joiner Contact 8890492756(HR BHOOMI)
Posted 1 month ago
1.0 - 6.0 years
2 - 6 Lacs
noida
Work from Office
Designation: Technical Support Consultant Roles and Responsibilities: Be part of a 24x7 Grade Service Desk Team. Triage issues coming from all channels such as phone (Inbound & Outbound), chats, email web portal (Omni Channel). Prioritize customer urgency and issues. Search and reuse information from internal information repositories. Log all incidents, requests, and customer interactions into the case management system. Drive issues through the organization with urgency. Assess customer sentiment at all stages during communication. Communicate verbally or in writing with the appropriate level of etiquette, timeliness, and professionalism. Understand the business impact of issues. Stay calm ...
Posted 1 month ago
 
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