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1.0 - 3.0 years
3 - 4 Lacs
bengaluru
Work from Office
Hiring Technical Support Specialist (Remote). Support via chat/email/phone, troubleshoot Windows/software issues, use CRM tools, ensure customer satisfaction. Requires prior support experience & strong Windows OS skills.
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
hyderabad, telangana
On-site
As a Service Desk Engineer L1/ 1.5 Shift at Base8, you will be working from the office in Hyderabad and collaborating closely with the team in the United States using various communication channels such as video chat, instant messaging, e-mail, and phone calls. Your role is crucial in providing superior service to our clients, and it requires excellent English communication skills, both written and oral. Base8 values individuals who share the company's vision for the future and can work collaboratively to achieve its goals. **Key Responsibilities:** - Record all actions, conversations, and work performed in the IT Service Management Tool (ServiceNow) - Utilize the knowledge base in ServiceNo...
Posted 1 month ago
2.0 - 7.0 years
4 - 8 Lacs
hyderabad, pune, bengaluru
Work from Office
L1 Support Engineers with expertise in Windows Desktop Support strong communication skills for voice-based support. Troubleshooting hardware/software issues, resolving end-user queries, providing remote/onsite technical assistance in IT Company Required Candidate profile Provide L1 voice-based technical support for Windows desktops, laptops, and peripherals Troubleshoot Windows OS, MS Office, Outlook, internet Handle incidents, service requests, escalations via calls Perks and benefits Perks and Benefits
Posted 1 month ago
3.0 - 5.0 years
2 - 5 Lacs
mundra, pachpadra
Work from Office
Windows, OS and Software Installation Assembling PC Installation & Configuration of Printers (A3 & A4) Installation & Configuration of IP Phones Troubleshooting of Printers, Desktop and Laptops Preventive Maintenance of Printers, Desktop and Laptops Required Candidate profile Experience in troubleshooting of of Printers, Desktop and Laptops Preventive Maintenance of Printers, Desktop and Laptops Installation & Configuration of Printers , IP Phones, Desktops and Laptops
Posted 1 month ago
3.0 - 7.0 years
3 - 4 Lacs
pachpadra
Work from Office
Responsibilities: * Install OS, assemble PCs, network hardware * Troubleshoot desktops, Windows & printers * Configure Outlook, install software & manage tickets * Provide remote support & hardware troubleshooting
Posted 1 month ago
1.0 - 2.0 years
3 - 4 Lacs
bengaluru
Work from Office
Hiring For Technical Support Associate (International Voice/Chat Process) To Schedule an interview call - +91 9019928149 (Jayalakshmi- HR) Requirements: - Excellent Communication in English. - Fresher - Experienced- Minimum 1 year of Technical Support experience in BPO. - Candidates are in Bangalore are only preferred. - Immediate joiners only!!!! Job summary: We are seeking a detail-oriented and tech-savvy individual for a Technical Support (Non Voice) position. The role involves providing assistance to customers through email, chat, and ticketing systems. The ideal candidate will have strong written communication skills, the ability to troubleshoot technical issues, and a customer-centric ...
Posted 1 month ago
0.0 - 5.0 years
3 - 6 Lacs
bangalore/ bengaluru
Work from Office
We are Hiring for Technical support ( voice ) !! Work from office Qualification : Grad / UG ( Min 6m exp ) Location:Bangalore Salary:25k -32k Shifts :Rotational walkin Interview Call or whatsapp manya @ 6364808230 / 9606521172 /6364833817 Required Candidate profile Looking for Excellent communication skills in English Candidates with International voice exp are preferred Interested candidates share your resumes to Careers@Glympsehr.com
Posted 1 month ago
1.0 - 6.0 years
3 - 6 Lacs
noida, new delhi
Work from Office
Designation: Technical Support Consultant Roles & Responsibilities Act as part of a 24x7 Service Desk team , ensuring timely response and resolution of customer queries. Handle issues across multiple channels including inbound/outbound calls, chat, email, and web portal (Omni-channel) . Triage and prioritize cases based on urgency and business impact. Log incidents, service requests, and all customer interactions in the case management system with accuracy. Research solutions using internal knowledge repositories and apply effective troubleshooting. Collaborate with internal teams to drive issue resolution with urgency and accountability. Maintain high levels of customer satisfaction by asse...
Posted 1 month ago
3.0 - 5.0 years
4 - 8 Lacs
mysuru
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 1 month ago
1.0 - 3.0 years
4 - 5 Lacs
hyderabad
Work from Office
Min 1 year in Int. Tech Support Voice after graduation Must Have: Troubleshooting on Windows OS & Microsoft Products Grads Only CTC: Up to 5.5 LPA Location - Hyderabad WFO Shift: 247 Shifts Both-Way Cabs Immediate Joiners HR PAYAL - 9257655181
Posted 1 month ago
2.0 - 5.0 years
4 - 6 Lacs
hyderabad
Work from Office
Role Overview Join our IT Service Desk to support end users over voice, email, and chat for an international (UK) client. You will log and resolve tickets in ServiceNow, provide remote troubleshooting, and ensure clear, professional communication across 24x7 rotational shifts from office. Strong English and stakeholder handling are essential. Required Qualifications 2-5 years in IT support/help desk environment Hands-on experience with multi-channel support: calls, emails, and chat Experience handling UK/international customer process Excellent verbal and written English; strong call etiquette compatible with US/UK voice process Practical experience with a ticketing system (ServiceNow mandat...
Posted 1 month ago
2.0 - 6.0 years
5 - 6 Lacs
noida
Hybrid
Job Title: Technical Support Consultant Adobe (B2B Support) Job Description: We are hiring Technical Support Consultants for our client Adobe . This is a screening drive shortlisted candidates will be scheduled for Adobe’s official walk-in interview. Responsibilities: Provide technical support to Adobe’s enterprise clients. Troubleshoot issues in Windows/Mac environments. Handle support via calls, email & chat (B2B Support). Ensure timely resolution with professionalism. Requirements: Technical Graduate (B.Tech, BCA, B.Sc IT, etc.) 2+ years of technical/enterprise support experience Strong troubleshooting skills (Windows/Mac) Excellent English communication skills (written & spoken) Knowledg...
Posted 1 month ago
1.0 - 2.0 years
3 - 4 Lacs
bengaluru
Work from Office
Hiring For Technical Support Associate (International Voice/Chat Process) To Schedule an interview call - +91 9019893610 Requirements: - Excellent Communication in English. - Fresher - Experienced- Minimum 1 year of Technical Support experience in BPO. - Candidates are in Bangalore are only preferred. - Immediate joiners only!!!! Job summary: We are seeking a detail-oriented and tech-savvy individual for a Technical Support (Non Voice) position. The role involves providing assistance to customers through email, chat, and ticketing systems. The ideal candidate will have strong written communication skills, the ability to troubleshoot technical issues, and a customer-centric approach . Key Res...
Posted 1 month ago
1.0 - 3.0 years
4 - 5 Lacs
hyderabad
Work from Office
Min 1 year in Int.Tech Support Voice after graduation Must Have: Troubleshooting on Windows OS & Microsoft Office 365 Grads Only CTC: Up to 5.5 LPA Location - Hyderabad WFO Shift: 247 Shifts Both-Way Cabs Immediate Joiners DM - 8529546798
Posted 1 month ago
3.0 - 4.0 years
3 - 7 Lacs
hyderabad
Hybrid
Required Technical Skills: Good hands-on experience supporting and troubleshooting AV/VC systems, end-user hardware Experience supporting both Windows and macOS devices, including setup, configuration, and troubleshooting. Experience running meetings/webinars and troubleshooting L1/L2 incidents related to Virtual Event Platforms such as Zoom, Teams, etc. including having the ability to recommend technical workarounds as needed. Familiarity with network connectivity basics (Wi-Fi, Ethernet, VPNs) and the ability to perform basic network troubleshooting. Ability to diagnose and resolve hardware and software issues across a range of devices. Basic understanding of IT security and confidentialit...
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
warangal, telangana
On-site
As a Desktop Support Engineer, you play a crucial role in ensuring the smooth operation of technical systems, providing expert-level support to customers, and contributing to the improvement of products and services through technical expertise and leadership. **Key Responsibilities:** - Provide advanced technical support to customers and internal teams. - Troubleshoot complex technical issues related to software, hardware, or network systems. Perform root cause analysis for recurring issues and implement permanent resolutions. - Collaborate with development teams to escalate and resolve product issues. Maintain up-to-date knowledge of new technologies and industry trends. - Act as a point of...
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
navi mumbai, maharashtra
On-site
As a Desktop Support Engineer, you play a crucial role in ensuring the seamless operation of technical systems by providing expert-level support to customers and internal teams. You contribute to product and service improvements through deep technical expertise, effective troubleshooting, and cross-functional collaboration. - Provide advanced technical support to customers and internal teams. - Troubleshoot complex technical issues related to software, hardware, and network systems. - Perform root cause analysis for recurring incidents and implement permanent resolutions. - Collaborate with development teams for issue escalation and resolution. - Stay current with new technologies and indust...
Posted 1 month ago
6.0 - 10.0 years
11 - 20 Lacs
hyderabad
Work from Office
Summary: 1. Provide advanced technical support, troubleshooting, and resolution of complex hardware, software, and network issues escalated from L1 support. 2. Design, implement, and maintain data center hardware infrastructure to ensure high availability, performance, and efficiency. 3. Install, upgrade, and troubleshoot IT systems including desktops, servers, network devices, and software applications. 4. Manage and monitor IT infrastructure including LAN, WAN, wireless networks, and endpoint devices. 5. Deliver technical assistance to end users, ensuring minimal downtime and fast issue resolution. 6. Perform preventive maintenance, apply system updates, and ensure compliance with IT secur...
Posted 1 month ago
2.0 - 7.0 years
0 - 2 Lacs
gurugram
Work from Office
Network, Networking Office network setup outlook and office 365 setup and troubleshooting windows and hardware troubleshooting printer configuration and diagnostics Cat 6 cable color coding Switch and router difference
Posted 1 month ago
2.0 - 4.0 years
2 - 5 Lacs
belgaum
Work from Office
Responsibilities: Managing the IT helpdesk tool service request and incident Monitor the IT incident and service request SLA. Categorize and record reported queries and provide solutions. Providing voice support to end users. Escalate, if needed, unresolved problems to a higher level of support Creating Service request and Incident behalf of end user in helpdesk Tool L1 and L2 Support and troubleshooting on server, Network and Voice Infrastructure Troubleshooting skills on MacBook, Windows 10, 11 OS Multifunction Canon Network printer troubleshooting Troubleshooting skills on conference room equipment Maintain accurate records of all IT assets including desktops, laptops, printers, mobile de...
Posted 1 month ago
2.0 - 5.0 years
6 - 6 Lacs
noida
Hybrid
Job description NAME OF PROJECT: Support Service Desk for Adobe's Digital Marketing/Media Enterprise clients. Be part of a 24x7 Grade Service Desk Team. Triage issues coming from all channels such as phone (Inbound & Outbound), chats, email web portal (Omni Channel). Prioritize customer urgency and issues. Search and reuse information from internal information repositories. Log all incidents, requests, and customer interactions into the case management system. Drive issues through the organization with urgency. Assess customer sentiment at all stages during communication. Communicate verbally or in writing with the appropriate level of etiquette, timeliness, and professionalism. Understand t...
Posted 1 month ago
1.0 - 5.0 years
3 - 6 Lacs
nashik
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 1 month ago
2.0 - 6.0 years
1 - 6 Lacs
mumbai
Work from Office
We seek an experienced and customer-oriented IT Helpdesk Support professional to join our team. As an IT Helpdesk Support, you will be responsible for providing technical assistance and support to our internal users, troubleshooting software and hardware issues, and ensuring the smooth operation of our computer systems. Responsibilities: Respond to user inquiries and provide technical support via phone, and email. Diagnose and resolve software and hardware issues, including desktops, laptops, printers, and other peripherals. Install, configure, and update software applications and operating systems. Set up and maintain user accounts, permissions, and passwords. Assist in the deployment and m...
Posted 1 month ago
2.0 - 5.0 years
2 - 3 Lacs
bengaluru
Work from Office
Location: Bangalore ( Whitefield ) Experience : 2 to 5 Years Gender: Male Shift: Rotational Education: Any Graduate / Diploma Communication: Strong communication skills required Joining: Immediate Joiners Only Responsibilities & Duties Provide floor support and remote assistance to end users. Troubleshoot desktops, laptops, peripherals, and software applications. Resolve hardware, software, networking, and Wi-Fi issues promptly. Install, upgrade, and maintain OS and applications. Manage IT assets inventory and assist in IT audits. Coordinate with vendors for hardware repairs and network troubleshooting. Document and manage Helpdesk tickets with timely resolutions. Prepare daily dashboards an...
Posted 1 month ago
6.0 - 11.0 years
7 - 11 Lacs
bengaluru
Work from Office
Monitor all Network & activity by Spicejet Network Application (like ISP, Firewall, Switch, Bandwidth, Printers.Install, configure, and support an organization's on network.
Posted 1 month ago
 
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