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1.0 - 6.0 years
3 - 5 Lacs
noida, new delhi, delhi / ncr
Work from Office
Hiring For Canadian Captive Unit (Voice Support ) Noida Location UG with min 1 year Technical experience can apply Salary Upto - 38k IH +Incentives Both side cabs \ 6k Cab allowance 5 Days working with Rotaitional offs Contact - Abhay 7678331542 Required Candidate profile Excellent communication skills required Technical experience in Voice Process is mandatory for this profile IN-HOUSE Process & Amazing perks Maximum age to apply - 41yrs Immediate joiner required only
Posted 1 month ago
1.0 - 4.0 years
4 - 5 Lacs
noida
Work from Office
Noida , 1 + Yr exp, Networking, troubleshooting, sql. , 1 year project, Rotational shift. Good communication Experience/Qualifications Required • Must be a Graduate , Technical degree preferred • 1-3 years of experience with International Technical Support Center, Enterprise Support is preferred • Experience in troubleshooting software on Windows and /or Mac operating systems. • Technical Support or implementation experience, supporting enterprise software solutions. • Experience working in a team environment, managing a diverse workload • Outstanding written & verbal communication skills in English with a neutral accent • Experience in one or more of the following additional areas: Database...
Posted 1 month ago
1.0 - 4.0 years
6 - 9 Lacs
ahmedabad
Work from Office
Hiring Tech. Support Engineer in Ahmedabad (on-site, night shift). Must have strong troubleshooting skills and good English & Gujarati communication. Handle customer queries, resolve issues efficiently, and ensure smooth technical support operations. Required Candidate profile Technical Support and Troubleshooting skills, Analytical skills, Customer Service Orientation
Posted 1 month ago
3.0 - 8.0 years
4 - 6 Lacs
chennai
Work from Office
Why Ample: We value our team members, and you can look forward to Humane work environment with strong focus on people well - being Work Culture that is growth oriented and fun Continuous learning - on the job as well as through programs, and mentoring Compensation in line with the best in the industry Ample is a 29 years old organisation. What does it mean for you? We are a stable organisation with over 29 years of experience in SI / IT - in an environment where companies rarely cross 10 We have built trusting relationships - with team members, customers and partners, several of them for over a decade, and many over two decades. We have navigated diverse challenges, disruptions and have navi...
Posted 1 month ago
1.0 - 6.0 years
5 - 8 Lacs
thiruvananthapuram, trivandrum
Work from Office
Job Description The primary role of Technical Support function is to provide technical & engineering support to customers, support agents & internal teams. Key deliverables include taking ownership of customer queries on ResMed products, research solutions and promptly respond whilst maintaining the highest level in quality. Provide post Design support and repair of ResMed products, investigate device failures, upgrading the systems, product maintenance & testing. Lets talk about the team Provide Technical support to ResMed customers. Work in 24/7 rotational shifts. Provide insights regarding Somnoware’s platform and feature set to the product and engineering teams based on customer feedback...
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
madurai, tamil nadu
On-site
As a Linux Systems Administrator, your role will involve installing, configuring, and maintaining Linux servers/workstations such as Ubuntu, CentOS, and Debian. You will be responsible for managing user access, permissions, and security policies. Monitoring system performance, troubleshooting issues, and optimizing resources will be a key part of your responsibilities. Additionally, you will automate repetitive tasks using Bash/Python scripting and manage Git repositories and Docker containers. Your responsibilities will also include providing Level 1/2 technical support for Windows and macOS systems, addressing software, hardware, and network issues. You will deploy updates, patches, and se...
Posted 1 month ago
1.0 - 6.0 years
3 - 4 Lacs
mumbai
Work from Office
Dear Candidate, We are looking for Desktop Engineers for Our Banking client located at Goregaon Location. Experience - 1+ Years Please note - F2F Interview is there Skills : Must be good in Hardware like SSD, HDD, SMTP, HTTP ect Must be good in software version , Installation, Configuration. Must be good knowledge in Networking like DHCP,DNC, RDP, TCP/IP Must have good knowledge If you feel this position will be a right step in your career path, please send me a copy of your resume (preferably in Word format) & below details, So that we can proceed further. Full Name: (As per Aadhar Card): Total Years of Experience: Current Location: (City name & State as well) : Notice Period (Negotiable or...
Posted 1 month ago
0.0 - 5.0 years
2 - 3 Lacs
thane, navi mumbai, bhayandar
Work from Office
VOICE PROCESS Hiring for Technical Support- Pure Voice Process 25 English Basic English fluency required for English profiles and for Linguistic profiles - basic Hindi fluency required DOJ: Immediate Nature of Job: , Troubleshooting
Posted 1 month ago
1.0 - 2.0 years
1 - 2 Lacs
ahmedabad
Work from Office
1. Answering and directing phone calls, emails, and other communications to the appropriate personnel. 2. Maintaining and updating employee and organizational records, including attendance records, performance evaluations, and other personnel documents. 3. Managing office supplies and inventory, including ordering and restocking as needed. 4. Assisting with financial tasks such as invoicing, bookkeeping, and expense reporting. 5. Handling incoming and outgoing mail, including sorting, distributing, and processing.
Posted 1 month ago
1.0 - 3.0 years
3 - 5 Lacs
bengaluru
Remote
Hiring Technical Support Specialist (Remote). Support via chat/email/phone, troubleshoot Windows/software issues, use CRM tools, ensure customer satisfaction. Requires prior support experience & strong Windows OS skills. Required Candidate profile Windows Desktop Software Troubleshooting
Posted 1 month ago
1.0 - 4.0 years
4 - 7 Lacs
pune, bengaluru
Work from Office
Hiring - Technical Support Executive Exp- min. 1 year in international technical voice Location:- Pune, Bangalore CTC: 4-7 LPA + incentives WFO / 24*7 shifts Contact/ Drop your cv at - Gaurav (9653852049), gaurav.ghrs@gmail.com Required Candidate profile Excellent communication skills Should have a good knowledge of ticketing tools and service desk Willing to work in night shifts Able to work in an inbound process. Perks and benefits Shift allowances + Incentives Cab facilities
Posted 1 month ago
4.0 - 6.0 years
0 - 0 Lacs
hyderabad
Work from Office
Role & responsibilities • Respond to requests for technical assistance by phone, email, chat. Knowledge on Service Now ticketing tool 4-6 years of relevant experience in troubleshooting technical issues related to Desktops, laptops, mobile devices, Cisco Phones Understanding on Active Directory, Networking, Messaging and Hardware necessary Advanced troubleshooting experience in Microsoft Office applications suite including Teams, O365. Experience in troubleshooting issues related to VPN, RSA SecurID, Corporate applications on Mobile devices through any MDM service. Experience in troubleshooting issues related to Cisco Phones, IP Phones, Jabber, Zoom. In depth understanding of virtual compute...
Posted 1 month ago
3.0 - 5.0 years
4 - 8 Lacs
hyderabad
Work from Office
Job Description Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve cu...
Posted 1 month ago
0.0 - 5.0 years
1 - 6 Lacs
pune, bengaluru
Work from Office
Key Responsibilities: Customer Interaction Product Knowledge Issue Resolution Customer Satisfaction Collaboration Quality Assurance Technical Support Skills: Assisting with delivering the appropriate post install technical support. Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform Addressing with "How To" Questions Qualifications: Education : Bachelor's degree in computer science, Information Technology, or related field (or equivalent experience). Experience : Prior experience in technical support or customer service. Familiarity with Microsoft products ...
Posted 1 month ago
5.0 - 8.0 years
3 - 6 Lacs
hyderabad
Work from Office
Job Description Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve cu...
Posted 1 month ago
5.0 - 8.0 years
3 - 6 Lacs
mumbai
Work from Office
Job Description Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve cu...
Posted 1 month ago
3.0 - 5.0 years
6 - 10 Lacs
bengaluru
Work from Office
Job Description Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Omnissa WorkspaceOne SaaS based solution Installation/Reinstallation of MDM components Trouble shooting remotely MDM related errors escalated by Ll and other teams. Monitor and analyze the application logs Support the DR Drills as and when required Manage Policy Groups Administer consistent policies across devices Analyze and report critical device information Creating and Maintenance of SSP for Client end users Implementing policies post approval in MDM System Ba...
Posted 1 month ago
3.0 - 5.0 years
4 - 8 Lacs
mumbai
Work from Office
Job Description Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve cu...
Posted 1 month ago
5.0 - 8.0 years
3 - 6 Lacs
hyderabad
Work from Office
Job Description Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve cu...
Posted 1 month ago
1.0 - 2.0 years
1 - 2 Lacs
navi mumbai
Work from Office
Category Skill Technical Skills Troubleshooting Hardware Issues Troubleshooting Software Issues Must be know about the IMAC process for asset Windows OS Knowledge Microsoft Office Suite OU policies, Troubleshooting for WI-FI Access and network Active Directory (User Management) Remote Support Tools (e.g., TeamViewer, AnyDesk) Network Troubleshooting (TCP/IP, DNS) Knowledge of SCCM/Software Deployment Soft Skills Communication Skills Problem-Solving Ability Customer Service Orientation Time Management Experience Relevant Work Experience Technical Tools Experience Service Desk Tools (e.g., ServiceNow, Symphony, BMC Remedy, ManageEngine etc) Process Knowledge Knowledge of ITIL Processes Certifi...
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
hyderabad, telangana
On-site
As a Technical Support Engineer at SprintRay in Hyderabad, your primary responsibility will be to provide technical assistance and troubleshooting support for their 3D printing solutions. This will involve handling customer inquiries, diagnosing hardware/software/network issues, and managing support cases to ensure excellent customer service. Key Responsibilities: - Provide technical support via phone, email, and online sessions for 3D printers, software, and post-processing equipment. - Diagnose and resolve hardware, software, and networking issues using root cause analysis. - Track and manage customer cases in CRM platforms and escalate complex issues to internal teams (R&D, Quality, Produ...
Posted 1 month ago
3.0 - 5.0 years
4 - 8 Lacs
mumbai
Work from Office
Job Description Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve cu...
Posted 1 month ago
4.0 - 7.0 years
6 - 10 Lacs
kolkata, hyderabad, bengaluru
Work from Office
Your Role Strong experience with InstallShield/AdminStudio, App-V Sequencing, and MSI technology. Proficient in VBScript, PowerShell, and AutoIT scripting. Experience with Citrix/XenApp packaging and Windows troubleshooting. Exposure to Win11/Server migration, deployment tools, and modern packaging tech (MSIX, CloudPaging, MAC). Familiarity with ticketing systems like SNOW, ITSM, JIRA. Strong communication and client-facing skills. Your Profile Application Packaging using InstallShield, AdminStudio, and Microsoft App-V Sequencing MSI Packaging and deployment in enterprise environments Scripting LanguagesVBScript, PowerShell, AutoIT Citrix Server/XenApp application packaging Windows Installer...
Posted 1 month ago
2.0 - 4.0 years
1 - 3 Lacs
mundra
Work from Office
Desktop Support Engineer to assist our clients with computer hardware and software issues. He required to work on-site or via remote connection and assist with hardware installations, software upgrades, systems integrations & basic IT-related issues.
Posted 1 month ago
4.0 - 9.0 years
3 - 8 Lacs
bengaluru
Remote
Job Description: Specialist, Technical Support Job Location: Remote About the Role Technical Experts for Just Answer (JA) is a passionate group of individuals that cater to one of the largest service categories out of 700+ services that the company provides to the customers round the globe. As part of Tech Support team, you will work to deliver consistently high-quality customer service and maximize the productivity by providing quality solutions to the customers in minimal time. What You'll Do • Interacting with the customers over chat and voice process and understanding their problem. • Solving queries related to desktop, laptop, printer, scanners, networking, and any other technical issue...
Posted 1 month ago
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