331 Windows Troubleshooting Jobs - Page 5

Be part of a 24x7 Grade Service Desk Team. Triage issues coming from all channels such as phone (Inbound & Outbound), chats, email web portal (Omni Channel). Prioritize customer urgency and issues. Search and reuse information from internal information repositories. Log all incidents, requests, and customer interactions into the case management system. Drive issues through the organization with urgency. Assess customer sentiment at all stages during communication. Communicate verbally or in writing with the appropriate level of etiquette, timeliness, and professionalism. Understand the business impact of issues. Stay calm under stressful conditions while driving issues forward. Quickly learn and apply new knowledge and concepts. Skills Required: Must be a Technical Graduate [B. Tech (IT)/BCA] Outstanding written & verbal communication skills in English with a neutral accent. Open to work in a team environment and managing a diverse workload. Basic knowledge of Active Directory, Cloud technology, SSO would be an advantage. Interested candidates can contact on below mentioned details- Contact no- 9582464867 Email- nishant@dinllp.com

Min 1 Yr Exp Into Technical Support International Voice Any Graduate CTC - Upto 4 LPA WFO 24*7 US Shift 5 Days Working Immediate joiners Location - Hyderabad Send resume on - 9257669383 (Harsha) Required Candidate profile The role req. providing TS for Microsoft products inc. troubleshooting, device connectivity. Require strong comm.skills, familiarity-Windows and Office & ability to deliver excellent customer service. Perks and benefits Night allowances Incentives Both way cab's

Your Role In-depth knowledge of Control-M architecture, its core components, and integration capabilities with various enterprise systems. Strong hands-on experience in installing, configuring, and maintaining the full Control-M suite, including upgrades and patching. Proven experience in migrating jobs from other schedulers to Control-M or Control-M/Helix, ensuring smooth transition and minimal disruption. Your Profile 4 to12 years of experience in Control-M Administrator. Install, configure, upgrade, and maintain Control-M components including Control-M/Server, Control-M/Enterprise Manager, and Control-M Agents. Strong knowledge of Control-M architecture, components, and integrations. Experience in job migration from other schedulers to Control-M/Helix. Good scripting skills, especially in Python; additional knowledge in Shell, Perl, or PowerShell is a plus. What will you love working at Capgemini Work on enterprise-scale Control-M implementations and automation initiatives that drive digital transformation for global clients. Expand your expertise with the latest in Control-M/Helix, Python scripting, workload automation, and cross-platform integrations. Clear career progression paths from L2 support to architecture and consulting roles Be part of mission-critical projects that secure and optimize networks for Fortune 500 clients. Thrive in a diverse, inclusive, and respectful environment that values your voice and ideas as well work in agile, cross-functional teams with opportunities to lead and mentor.

Requirements: Excellent communication (Spoken & Written). Good Customer Service Skills-High patience and pacifying skill to handle difficult customers. Excellent Customer Service Skills + ability to handle and resolve escalated customer issues Experience in troubleshooting software on Windows and /or Mac operating systems Experience working in a team environment, managing a diverse workload Must be a Graduate (full time) Cultural awareness - conversational English Proficient knowledge of Windows, MAC OS, and general desktop support issues & configurations Proficiency in troubleshooting & using diagnostic tools & utilities Ex: Msconfig, Task Manager, Event Viewer, fundamentals of networking technologies, basic internet connectivity and browser troubleshooting for wireless and wired connection. General cultural awareness, particularly for agents who are supporting customers in a region other than the one they are in (e.g. ability to detect & understand different regional accents, general knowledge of what the capital of the country is, the main cities or regions etc. to avoid having to make spelling requests to customers). Uses professional concepts; apply company policies and procedures to resolve a variety of issues. Ability to derive business intelligence from customer dashboards and product utilization metrics to enable targeted electronic client communications to cultivate future opportunities to expand clients' use. Advanced knowledge of at least 1 product is a plus. Key Responsibilities: Deliver first time resolution by handling customer requests and resolving customers technical and non-technical issues as often as possible during the first contact for assigned products on voice and chat channel. Proactively identify customer needs and opportunities to upsell relevant products or services, thereby maximizing revenue per account The Job will include handling technical support issues for Digital Imaging Products (Photoshop, Lightroom., Bridge, Camera Raw, Dimension) Provide a professional & competent standard of online support for Global customers. Note-Upselling Experience and Graduation is Mandatory for this Role. Interested candidates please contact on below mentioned details- mansi.sa@dinllp.com or on 8368864718

Job Description: Service Desk Team Supervisor (BPO International Voice) Responsibilities: Provide front-line supervision to a Service Desk team. Complete technical and administrative tasks within defined operational guidelines. Ensure compliance with established Service Desk and company standards, policies, and procedures. Assign tasks, verify the accuracy of work, establish deadlines for completing assignments, provide training and guidance, and may spend a portion of time performing the work of the team. Monitor daily progress and status of the Service Desk team, making adjustments to ensure quality and a high level of customer service. Evaluate team members against operational goals and transactional success measures. Involve higher-level management in decisions and issues that require additional experience or are particularly complex. Qualifications: Bachelor's Degree or equivalent work experience required. Typically has 4-6 years of experience in Service Desk Support. Fluent business English skills (written and spoken). Experience in BPO international voice processes, specifically in technical support, is essential.

Technical Support (Chat & Email Support) Exp- 0.6 to 4 Years Loc- Pune Skills- Technical Supprt, Chat Support, Email Support, International Support etc Pkg- Upto 4.5 LPA NP- Immediate Only Jaskamal 8178617756 Jaskamal.imaginators@gmail.com

HIRING FOR TECHNICAL SUPPORT FOR INTERNATIONAL PROCESS KAJAL - 886080235 GRAD/UG WITH EXPERIENCE OF 1 YEAR IN SAME SAL- MAX UPTO 58000 INHAND LOCATION - PUNE WFO, 5 DAYS WORKING, 24*7 SHIFTS CAB+ INCENTIVES IMMEDIATE JOINERS ONLY

Greetings from Teamware Solutions !!! Hiring: System Admin Location: Chennai Experience: 1-2Years Notice Period: Immediate Joiner only Must-Have Skills: Experience in Linux Troubleshooting, Windows Trouble Shooting Experience in Active Directory Experience in Firewall Experience in VPN and Experience in Windows Server Interested? Walk-in at below address on 2nd and 3rd July 2025 .Time:11:00am Teamware Solutions Kasi Arcade Building B-Block , 6th Floor. T.nagar, Chennai-17 Landmark :Opp to Pondy bazar Kalyan Jewelers

Key Responsibilities: Provide technical support for Windows operating systems, specifically Windows 10 and 11, including installation, configuration, and troubleshooting. Utilize remote desktop support tools to assist users effectively and resolve technical issues promptly. Collaborate with team members to diagnose and troubleshoot hardware and software problems. Assist with the management of Active Directory and Group Policy, including user account management and policy enforcement. Demonstrate basic networking knowledge by resolving connectivity issues related to TCP/IP, DNS, and DHCP. Document support processes and maintain accurate records of customer interactions and technical issues. Continuously improve technical knowledge and skills through ongoing training and development. Technical Skills Required: Strong knowledge of Windows operating systems (Windows 10/11), including installation, configuration, and troubleshooting. Experience with remote desktop support tools to provide efficient and effective user support. Basic knowledge of Active Directory and Group Policy management for user account and permission control. Understanding of networking concepts such as TCP/IP, DNS, and DHCP to troubleshoot connectivity issues. Proven experience in technical support or a related field. Excellent troubleshooting abilities and a strong attention to detail. Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical users. A positive attitude and a customer-oriented mindset.

Key Responsibilities : Provide technical support for desktop, laptop, printer, and peripheral hardware. Install, configure, and troubleshoot operating systems (Windows/Linux) and standard software. Perform routine maintenance and upgrades of systems. Manage user accounts, access, and permissions using Active Directory. Handle LAN/WAN support and basic network troubleshooting. Monitor and respond promptly to service desk tickets. Coordinate with vendors for hardware replacement/repairs. Ensure timely escalation and resolution of critical issues. Required Skills : Strong understanding of desktop and laptop hardware. Proficient in Windows 10/11 OS and Microsoft Office 365. Experience with antivirus, backup tools, and remote support software. Basic networking skills (IP addressing, routers, switches). Good verbal and written communication skills. Ability to document technical issues and resolutions clearly. Eligibility : 2 to 5 years of relevant desktop support or IT helpdesk experience. Diploma/Graduate in Computer Science, IT, or related field. Certifications like CompTIA A+, N+, or MCP are a plus. Other Details : Immediate joiners preferred. Willingness to travel within city offices if required. Must be comfortable with rotational shifts (if applicable).

Role Description - To support IT operations during the assigned shift by identifying closest possible cause(s) of production issues & actively participating in the resolution process through coordination with resolver groups. Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution. Responsibilities - Co-ordinate resolution of open faults/ incidents by identifying closest problem cause & by communicating with various resolver groups thus working towards earliest possible resolution. Respond to queries either in person or over the phone basis the ticket raised. Manage Service Desk mailbox to acknowledge and respond to queries or assistance required over emails. Maintain regular communication with end-users through timely updates. Ensure strict adherence to the Service Desk life-cycle by closely tracking assigned tickets, rigorously follow the IT escalation matrix for applicable issues. Effectively executing service/support requests of senior management users. Identifying recurring problems, reporting trends to the Shift Leads & recommending solutions. Perform routine activities from start-to-finish like Antivirus/patches updates on end points, maintaining end-user workstation inventory, upkeep of common devices like printers & other IT accessories. Help Desk Skills and Qualifications An Associate's degree in computer science / Graduation / Diploma in Computer Hardware or related field. Must have worked in an internal client base organization Minimum 600 to 700 end user infrastructure base Troubleshooting first level which includes basis network level troubleshooting via system (tracert, continuous ping, etc.) hardware/software/OS level troubleshooting. A strong working knowledge of computer systems, hardware, and software and the ability to troubleshoot and diagnose problems Working/troubleshooting knowledge Windows OS XP/10/11 and Microsoft Suite. Requirement Good problem-solving, analytical, and team-working skills and ability to communicate effectively to help customers fix their issues and feel satisfied with the experience. Excellent communication and interpersonal skills. An openness to learning new technologies. Should be comfortable to work in shifts. (including night)

IT Executive For Agro chemical Industry In Saykha,Gujarat. Job Title:- Executive-IT Department : -Information Technology Experience Required :- 4-13 years Qualification :- BCA/MCA & B.E (Computer Science Job Duties and Responsibilities (Please Mention In Below Table) 1 Monitor all Network & activity by Spicejet Network Application (like ISP, Firewall, Switch, Bandwidth, Printers. 2 Knowledge of Computer Hardware and Networking such as, Computer Troubleshooting, Windows Troubleshooting, Software Installation Updating & License Activation, Printer Sharing etc. 3 Knowledge of DCS programming language 4 Managing Firewall policy, Allow to approve Web-site for user. 5 Install, configure, and support an organization's on network. 6 Identify problems, troubleshoot and provide advice and training to assist users. 7 Solving various problems of users requests for like support, assistance, problems, and Requests for additional equipment or services. 8 Maintain up-to-date inventory of all Desktops, Laptops, Printers, Network Devices & Peripheral equipment. 9 Knowledge of SAP Hana implementation 10 Creation & configuration of Manage Emails using C-panel, mail backup and restore in mail clients, MS outlook 2007,2010,2013,2016 & 2019. 11 Responsible for Creating Users & Groups, Organizational Unit, Profile, Home Folder, Group Policies.

1.Monitor all Network & activity by Spicejet Network Application (like ISP, Firewall, Switch, Bandwidth, Printers. 2.Knowledge of Computer Hardware and Networking such as, Computer Troubleshooting, Windows Troubleshooting, Software Installation Updating & License Activation, Printer Sharing etc. 3.Knowledge of DCS programming language 4.Managing Firewall policy, Allow to approve Web-site for user. 5.Install, configure, and support an organization's on network. 6.Identify problems, troubleshoot and provide advice and training to assist users. 7.Solving various problems of users requests for like support, assistance, problems, and Requests for additional equipment or services. 8.Maintain up-to-date inventory of all Desktops, Laptops, Printers, Network Devices & Peripheral equipment. 9.Knowledge of SAP Hana implementation 10.Creation & configuration of Manage Emails using C-panel, mail backup and restore in mail clients, MS outlook 2007,2010,2013,2016 & 2019. 11.Responsible for Creating Users & Groups, Organizational Unit, Profile, Home Folder, Group Policies. Experience 4 - 8 Years Industry IT Hardware Technical Support Telecom Engineering Qualification B.C.A, B.E, B.Sc, M.C.A Key Skills IT Executive Computer Science DCS Window Troubleshooting Computer Troubleshooting Male

Role:Technical Support Specialist Exp:1 Year in International Technical Support Skills:Technical Support,Troubleshooting,Servicenow,Service Desk,International voice Loc:Pune,Bengaluru,Hyderabad Immediate Joiners Naman 8890377950,naman.ghrs@gamil.com

Role:Quality Analyst Technical International Voice Exp:3 Yrs Services desk Skills:Microsoft application,O365,Troubleshooting,Service Desk,Outlook Configuration,International Voice. Loc:Hyderabad Bud:upto 6 LPA Naman 8890377950naman.ghrs@gmail.com

Experience Required: 4-13 years Qualification:- BCA/MCA & B.E (Computer Science Job Duties and Responsibilities (Please Mention In Below Table) 1 Monitor all Network & activity by Spicejet Network Application (like ISP, Firewall, Switch, Bandwidth, Printers. 2 Knowledge of Computer Hardware and Networking such as, Computer Troubleshooting, Windows Troubleshooting, Software Installation Updating & License Activation, Printer Sharing etc. 3 Knowledge of DCS programming language 4 Managing Firewall policy, Allow to approve Web-site for user. 5 Install, configure, and support an organization's on network. 6 Identify problems, troubleshoot and provide advice and training to assist users. 7 Solving various problems of users requests for like support, assistance, problems, and Requests for additional equipment or services. 8 Maintain up-to-date inventory of all Desktops, Laptops, Printers, Network Devices & Peripheral equipment. 9 Knowledge of SAP Hana implementation 10 Creation & configuration of Manage Emails using C-panel, mail backup and restore in mail clients, MS outlook 2007,2010,2013,2016 & 2019. 11 Responsible for Creating Users & Groups, Organizational Unit, Profile, Home Folder, Group Policies.

We are Hiring: Exp: 1 TO 2+yrs (Should have international Chat Exp) Skills: Experience on Service Desk,0365, Microsoft Application, Active Directory Excellent Communication Immediate joiners only For More info Contact HR Ayesha 7676529751

Senior Advisor Technical Support NOTE - NOTICE PERIOD OF MORE THAN A WEEK WILL TOTALLY NOT WORK SO APPLY ACCORDINGLY LOOKING ONLY FOR IMMEDIATE JOINERS 1 Yr of International BPO On Papers (Mandate) CTC Up to 8LPA( Depending Upon Last 25 % - 35 % Hike ) Top Most MNC in Pune Opportunity to work in a fast-paced, international work environment Excellent communication skills in English (both verbal and written) Willingness to work in rotational shifts and on rotational offs Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs!

Criteria : Any Graduate with Minimum 1 Year experience in Technical Support/Service Desk CTC-Upto 6 LPA + Variables + Incentives 24/7 shifts -WFO Both side cab 5 days working Location- Pune, Bangalore & Hyderabad Immediate Joiner Only

Monitor all Network & activity by Spicejet Network Application (like ISP, Firewall, Switch, Bandwidth, Printers.Install, configure, and support an organization's on network. Managing Firewall policy, Allow to approved Web-site for user. Required Candidate profile Should be Argo Chemical Industries Identify problems, troubleshoot and provide advice and training to assist users. Knowledge of SAP Hana implementation

Looking for immediate joiner, Technical Support Officer, Gurugram (International Voice) -ctc upto 6 LPA (or 30% hike from last ctc) - Any Graduate/UG with 1 year tech exp. in windows escalation (L1/L2) domain -Excellent communication Mandate Interested, Any reference, Call: Rose (9873538143 / WA : 8595800635) rose2hiresquad@gmail.com

Roles and Responsibilities Job Role: Service desk Experience: 1+ Years Technical skills: Providing 1st line technical support to customers in English Language Dealing with problems for hardware such as, computers and printers, and software programs Asking questions about the problem and explaining possible solutions Dealing with common or basic technical issues such as resetting passwords Resolve technical issues in a timely manner using available resources within the Company. Candidates should have Good Knowledge of troubleshooting, maintenance, configuration, backup, server admin, technical support. Handle issues regarding Cisco, Routers, Switches, LAN & WAN & MAN connection, and deals with Installation, Configuration, Maintenance, and Troubleshooting. Job roles involve support of products on windows Server, UNIX, Mainframe, Share Point, and Active Directory. Good knowledge in Installation of hardware & Software. Work on Client Servers like Windows, Linux, UNIX. Work on various Software-Applications. Ability to troubleshoot common PC issues (Optional) Resolution and Customer Satisfaction Rating.

Provide expertise in configuring, implementing, and managing ServiceNow applications. Automate workflows, integrate systems, and improve IT service management to streamline business processes and enhance efficiency.

IT Executive For Agro chemical Industry In Saykha,Gujarat Job Title : Executive-IT Department : Information Technology Experience Required: 4-13 years Qualification:- BCA/MCA & B.E (Computer Science Job Duties and Responsibilities (Please Mention In Below Table) 1 Monitor all Network & activity by Spicejet Network Application (like ISP, Firewall, Switch, Bandwidth, Printers. 2 Knowledge of Computer Hardware and Networking such as, Computer Troubleshooting, Windows Troubleshooting, Software Installation Updating & License Activation, Printer Sharing etc. 3 Knowledge of DCS programming language 4 Managing Firewall policy, Allow to approve Web-site for user. 5 Install, configure, and support an organization's on network. 6 Identify problems, troubleshoot and provide advice and training to assist users. 7 Solving various problems of users requests for like support, assistance, problems, and Requests for additional equipment or services. 8 Maintain up-to-date inventory of all Desktops, Laptops, Printers, Network Devices & Peripheral equipment. 9 Knowledge of SAP Hana implementation 10 Creation & configuration of Manage Emails using C-panel, mail backup and restore in mail clients, MS outlook 2007,2010,2013,2016 & 2019. 11 Responsible for Creating Users & Groups, Organizational Unit, Profile, Home Folder, Group Policies.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Desktop Support. Experience1-3 Years.