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1.0 - 4.0 years
0 Lacs
bengaluru
Work from Office
Job Requirements Around 3 years of experience Diploma or Degree with good communication skills Good understanding of work/support environment Good experience in installation and troubleshooting of desktops/laptops, printers Good experience on installation of Windows XP and MS-Office Knowledge of Windows Domain, Servers, DHCP and DNS Installation and troubleshooting of Antivirus software Good knowledge on outlook client Good experience on installation of desktops/laptops, printers Asset / Inventory management Deliverables All Desktop Problems ( Hardware and Software) Monitoring Antivirus and Systems Performance Troubleshooting, Diagnosing malfunctions in the operation of hardware and software...
Posted 2 weeks ago
2.0 - 6.0 years
5 - 6 Lacs
noida
Hybrid
Job Description- Requirements: Excellent communication (Spoken & Written). Good Customer Service Skills-High patience and pacifying skill to handle difficult customers. Excellent Customer Service Skills + ability to handle and resolve escalated customer issues Experience in troubleshooting software on Windows and /or Mac operating systems Experience working in a team environment, managing a diverse workload Must be a Graduate (full time) Cultural awareness - conversational English Proficient knowledge of Windows, MAC OS, and general desktop support issues & configurations Proficiency in troubleshooting & using diagnostic tools & utilities Ex: Msconfig, Task Manager, Event Viewer, fundamental...
Posted 2 weeks ago
1.0 - 5.0 years
5 - 6 Lacs
bengaluru
Work from Office
Warm Greetings, Hiring: Technical Support Associate | UK Process Were hiring Technical Support Associates for a leading UK client ! Role: Technical Support Associate Process: UK – Voice Support Max CTC: 6.5 LPA Eligibility: Minimum 1 year experience in International Voice – Technical Support (mandatory) Strong troubleshooting skills, especially on Apple products (Mac, iPhone, iPad, etc.) Excellent communication and customer handling skills Willing to work in UK rotational shifts Notice period: Up to 15–20 days acceptable Call and book your interview slots: 7829336034 / 8884777961 / 9742630123 /9380300644
Posted 2 weeks ago
2.0 - 5.0 years
4 - 5 Lacs
vapi, ahmedabad, vadodara
Work from Office
Provide second-level support for customer issues, escalating to higher-level support as necessary. Troubleshoot, diagnose, and resolve technical issues related to software, hardware, and network systems.
Posted 2 weeks ago
4.0 - 9.0 years
6 - 8 Lacs
mumbai
Work from Office
We are looking for a dedicated IT Service Desk & Event Support Specialist to provide technical support across IT operations and high-profile events. This role combines hands-on IT troubleshooting with VIP and event technology support, ensuring seamless experiences for both our clients and event attendees across India. Location : Mumbai | Rotational Shift Key Responsibilities: Service Desk Operations: Perform installations, maintenance, and repairs on desktops, laptops, tablets, and peripherals, primarily on-site. Configure and deploy operating systems (Windows 7/8/10/11) via SCCM or Ghost imaging, and manage data transfers. Troubleshoot productivity tools like MS Office, antivirus software, ...
Posted 2 weeks ago
0.0 - 3.0 years
0 - 3 Lacs
hyderabad
Work from Office
Dear Candidate, Job location: Hyderabad Mode of Interview : Walk in Job Description for Help-desk Support Trainee You will be employed with Movate Technologies on issues faced by the users, doing the below responsibilities, but not limited to - Provide world class remote assistance to users via Chat, Phone and eMail Assists users by remote troubleshooting and resolving technical and service issues. Performs tasks according to standardized policies, requiring basic analytical and cognitive skills to address technical issues. Principle duties and responsibilities | Job Description : Provides comprehensive remote support across major operating systems - Chrome OS, Mac OS, Windows, Linux by util...
Posted 2 weeks ago
0.0 - 3.0 years
0 - 3 Lacs
hyderabad, chennai
Work from Office
Dear Candidate, Job location: Hyderabad Mode of Interview : Walk in @chennai Job Description for Help-desk Support Engineer: One Liner : Fluent in Spoken & Written English (B1 CEFR level minimum). Basic troubleshooting skills and foundational ability to identify and resolve tech problems, by following basic steps and readily available instructions. Must Have Skills : English Proficiency: Must be proficient in both written and verbal English, equivalent to CEFR Level B1 (proficient). This includes the ability to, Hold clear, spontaneous, and productive conversations via phone. Write detailed, grammatically correct support emails and chat responses. Communicate complex technical issues to non-...
Posted 2 weeks ago
0.0 - 4.0 years
2 - 5 Lacs
pune
Work from Office
Hiring for International Voice Process Service Desk Role Any graduate with min 1 year of exp in Tech Support (after graduation) CTC - upto 5 LPA + Allowance 5 Days working 2 Rotational week offs Notice - 0 For more info contact Nidhi +91 8690900776 Required Candidate profile Immediate joiner Excellent communication skills is mandatory (English) 1 year of relevant experience Service Desk Exp (must) Perks and benefits Two way cab facility Performance based incentives
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
coimbatore, tamil nadu
On-site
As an IT Support Specialist at iamneo, your primary responsibility will be to manage firewall and network servers, handle and maintain all IT related equipment, and provide basic support for software, hardware, peripherals, and network access. You will be required to track, prioritize, and document requests using an IT support request system. Additionally, you will install, diagnose, repair, maintain, and upgrade all end-user devices and equipment to ensure optimal performance. You will also manage IT related assets and provide installation, configuration, and support in all IT tools. Moreover, you will resolve issues related to Windows, network connectivity, software, and hardware errors, a...
Posted 2 weeks ago
4.0 - 9.0 years
8 - 9 Lacs
hyderabad
Work from Office
EXP -Min 4+ years in Service Desk / Windows OS Troubleshooting Skills: Service Desk | Microsoft Application Troubleshooting | Technical Support | Active Directory | Windows OS 1+ Yr Team Lead on Papers Immediate Joiners Only CTC- 9.5 LPA US Shifts
Posted 2 weeks ago
1.0 - 3.0 years
1 - 3 Lacs
guwahati, kolkata, jaipur
Work from Office
Job Description L1 Resident Engineer (IT Operations & Infrastructure) Role Purpose We are looking for a L1 Service Desk Engineer serves as the initial point of contact for users experiencing technical issues, providing first-level support for common software and hardware problems through various channels like phone, chat, and email. Key responsibilities include diagnosing and troubleshooting user-reported issues, escalating complex problems to L2/L3 support, documenting incidents, providing status updates, and ensuring a positive user experience by following Standard Operating Procedures (SOPs) and Knowledge Base (KB) articles. Essential skills for this role are strong communication, custome...
Posted 2 weeks ago
1.0 - 3.0 years
1 - 5 Lacs
hyderabad
Work from Office
Maintains department organization, manning and productivity, ensuring a smooth operation based on forecasted occupancy. Train Bell men for luggage delivery and guest behavior. Supervises and guides team of Bell men to ensure that hotel s policies and procedures are adhered to. Creates a positive and highly motivated working environment that promotes and develops teamwork. Regularly updates Concierge Manager about challenges in work flow. Give feedback to Concierge Manager on the performance of team members. Promptly and actively obtains feedback from guests and inform the relevant departments the actions taken to rectify the feedback and to ensure guests satisfaction. Maintains and enforces ...
Posted 2 weeks ago
1.0 - 6.0 years
5 - 7 Lacs
noida
Work from Office
Job description A short video profile (1-2 minutes) introducing yourself is mandatory along with your resume. NAME OF PROJECT: Support Service Desk for Adobe's Digital Marketing/Media Enterprise clients JOB DESCRIPTION OF PROJECT: Be part of a 24x7 Enterprise Grade Service Desk Team (to start with 24x5) =24*7 Triage issues coming from various all channels such as phone (inbound & outbound), chats, and email web portal (Omni Channel). Prioritize customer urgency and issues Search and reuse information from internal information repositories Log all incidents, requests and customer interactions into the case management system Drive issues through the organization with urgency. Assess customer s...
Posted 2 weeks ago
1.0 - 3.0 years
3 - 5 Lacs
hyderabad
Work from Office
Job Description Seeking a motivated and technically skilled First Level Help Desk Technician to provide front-line support for end-users across the organization. The candidate will be responsible for diagnosing and resolving issues related to Windows operating systems, laptops, basic networking, and software installation. The role also includes handling support tickets, remote troubleshooting, and escalating issues as needed. Responsibilities Serve as the first point of contact for end-users seeking technical support via phone, email, or ticketing system. Troubleshoot and resolve hardware and software issues on Windows laptops and desktops. Support software installations, upgrades, and basic...
Posted 2 weeks ago
0.0 - 2.0 years
3 - 4 Lacs
gurugram
Work from Office
UG & fresher can apply excellent communication skills Good thought process Should be able to troubleshoot networking issue Knowledge of Routing/switching,DNS, DHCP Immediate joiner 5days working rotational shifts(night shifts too) Salary-30k-35k CTC Perks and benefits Rotational shifts 5 days Cab facility
Posted 2 weeks ago
2.0 - 7.0 years
4 - 6 Lacs
noida
Hybrid
NAME OF PROJECT: Support Service Desk for Adobes Digital Marketing/Media Enterprise clients: GENERAL DESCRIPTION OF PROJECT: Be part of a 24x7 Enterprise Grade Service Desk Team (to start with 24x5) =24*7 Triage issues coming from various all channels such as phone (Inbound & Outbound) , chats, email web portal (Omni Channel). Prioritize customer urgency and issues Search and reuse information from internal information repositories Log all incidents, requests and customer interactions into the case management system Drive issues through the organization with urgency. Assess customer sentiment at all stages during the communication. Communicate verbally or in writing with the appropriate leve...
Posted 2 weeks ago
1.0 - 6.0 years
2 - 5 Lacs
hyderabad, pune, bengaluru
Work from Office
International Technical Voice Process Experience: Min. 1yr CTC: Up to 5.5 LPA + Incentives + Allowance Any Graduate Location: Pune Night Shifts WFO-5 Days Working Immediate joining Excellent Communication HR Anugrah: 7737536478 Required Candidate profile Candidate should be a Graduate and should have good communication skills, should be ready to work in the US shifts. Perks and benefits Salary + Incentives + Allowances
Posted 2 weeks ago
1.0 - 6.0 years
5 - 8 Lacs
thiruvananthapuram, trivandrum
Work from Office
Job Description The primary role of Technical Support function is to provide technical & engineering support to customers, support agents & internal teams. Key deliverables include taking ownership of customer queries on ResMed products, research solutions and promptly respond whilst maintaining the highest level in quality. Provide post Design support and repair of ResMed products, investigate device failures, upgrading the systems, product maintenance & testing. Lets talk about the team Provide Technical support to ResMed customers. Work in 24/7 rotational shifts. Provide insights regarding Somnoware’s platform and feature set to the product and engineering teams based on customer feedback...
Posted 2 weeks ago
3.0 - 5.0 years
3 - 5 Lacs
nagpur
Work from Office
https://www.pinnacle.in/career/system-engineer-l1
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
As an IT Support Specialist at the Bangalore office, your primary responsibility is to provide general IT support to ensure the smooth functioning of the office infrastructure. You will also be tasked with developing and maintaining Jira workflows, automations, and integrations, as well as administering the Okta identity management platform. In addition, you will work on implementing automation solutions to streamline employee access management, managing local IT assets and infrastructure, and collaborating with US-based staff on office infrastructure management. Key Responsibilities: - Provide general IT support for the Bangalore office - Develop and maintain Jira workflows, automations, an...
Posted 2 weeks ago
5.0 - 7.0 years
3 - 4 Lacs
noida
Work from Office
Role & responsibilities: 1) VIP support engineer will own the reported incident, work with respective IT or outside IT teams to resolve the issue on topmost priority. 2) VIP support engineer should be thorough technical expert who can resolve most of the issues by him/herself, specially on MAC books, Smart phone, Tablets, iPhone devices and related software. 3) Should know WAN & Wifi technology for end user configuration and direct coordination with client backend team 4) Should address issues with permanent solution. Not >5% VIP issue should go to PM or anyone else in a month. VIP engineer must resolve it by himself / herself. 5) For VIP & VVIP user, no tolerance for ticket reopening and sh...
Posted 3 weeks ago
3.0 - 5.0 years
4 - 8 Lacs
hyderabad
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 3 weeks ago
3.0 - 5.0 years
4 - 8 Lacs
mumbai
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 3 weeks ago
0.0 - 3.0 years
0 - 3 Lacs
hyderabad
Work from Office
Dear Candidate, Job Description for Help-desk Support Trainee You will be employed with Movate Technologies on issues faced by the users, doing the below responsibilities, but not limited to - Provide world class remote assistance to users via Chat, Phone and eMail Assists users by remote troubleshooting and resolving technical and service issues. Performs tasks according to standardized policies, requiring basic analytical and cognitive skills to address technical issues. Principle duties and responsibilities | Job Description : Provides comprehensive remote support across major operating systems - Chrome OS, Mac OS, Windows, Linux by utilizing readily available basic OS troubleshooting tec...
Posted 3 weeks ago
3.0 - 5.0 years
3 - 6 Lacs
thiruvananthapuram
Work from Office
Responsibilities: Monitor IT infrastructure using Checkmk and proactively address issues Troubleshoot and resolve system and application-related issues in Linux and Windows environments. Manage and maintain hypervisors and physical infrastructure. Health insurance Accidental insurance
Posted 3 weeks ago
 
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