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1 - 3 years
3 - 6 Lacs
Visakhapatnam
Work from Office
About The Role Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customer’s emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve cu...
Posted 5 months ago
1 - 3 years
3 - 6 Lacs
Gurugram
Work from Office
About The Role Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customer’s emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve cu...
Posted 5 months ago
1 - 3 years
3 - 6 Lacs
Mumbai
Work from Office
About The Role Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customer’s emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve cu...
Posted 5 months ago
5 - 6 years
5 - 6 Lacs
Mumbai
Work from Office
Role & responsibilities Respond to user requests for service; troubleshoot incidents and problems, develop solutions; make minor repairs to equipment and arrange for other service needs as appropriate Able to troubleshoot hardware/software issues with laptops and tablets Knowledge of AD, AAD & Windows 10,11 Inventory Management Deskside and white glove support experience Knowledge of Intune would be a big plus. Manage the day-to-day incidents and service requests resolving them promptly utilizing the ITSM tool of record Install and support Microsoft Office applications and Office 365 software and additional approved, as needed, software Perform basic PC, network, and mobility troubleshooting...
Posted 5 months ago
1 - 3 years
2 - 7 Lacs
Hyderabad
Work from Office
Serves as POC for Technical support via phone, email, ticketing system Troubleshoot & resolve common IT issues Support VPN, Email support & remote access Document issues, action & resolutions in Team Dynamix, Jira Monitor ticket & respond with SLAs Required Candidate profile Basic understanding of IT Support processes Familiarity with Microsoft Office Suite Strong Communication skills & Analytical skills Previous experience in customer service or technical support is plus
Posted 5 months ago
1 - 3 years
2 - 7 Lacs
Hyderabad
Work from Office
Serves as POC for Technical support via phone, email, ticketing system Troubleshoot & resolve common IT issues Support VPN, Email support & remote access Document issues, action & resolutions in Team Dynamix, Jira Monitor ticket & respond with SLAs Required Candidate profile Basic understanding of IT Support processes Familiarity with Microsoft Office Suite Strong Communication skills & Analytical skills Previous experience in customer service or technical support is plus
Posted 5 months ago
- 5 years
3 - 5 Lacs
Bengaluru
Work from Office
Greeting!! We are hiring for Store Helpdesk Only graduate Freshers - 3.5 lpa Experience UG/ Graduate - 5 lpa UK Rotational Shift 5 days of working, 2 days off Location: Whitefield For further queries call or share your cv on whatsapp HR Muskaan 8884496984 HR Akash 8884496981 HR Sam 9513900440 Role & responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware, software, and network problems. Identifying the root cause of issues and developing effective solutions. Providing step-by-step instructions to users on how to resolve problems. Escalating complex issues to appropriate internal teams when necessary. System Installation and Configuration: Installing and confi...
Posted 5 months ago
2 - 3 years
5 - 6 Lacs
Hyderabad
Work from Office
VXI Global Solutions, LLC is looking for IT Support Technician to join our dynamic team and embark on a rewarding career journey. Conducting electrocardiogram (EKG), phonocardiogram, echocardiogram, and stress tests by using electronic equipment. Ensuring cardiology patients are comfortable by answering any questions they have about the tests. Recording the results of cardiological tests and consulting with the physician on duty to schedule any follow-up tests. Assisting physicians during non-evasive cardiological procedures by monitoring the patients' heart rates and alerting the physicians to any readings outside normal ranges. Maintaining cardiological equipment and supplies with daily cl...
Posted 5 months ago
3 - 6 years
1 - 5 Lacs
Chennai
Work from Office
Role & responsibilities Responsibilities: *Technical Support* : Provide on-site technical support for all IT-related issues, including hardware, software, and Local network problems. *System Management* : Install, configure, and maintain end user computer systems, networks, printers, and other IT equipment. *Troubleshooting* : Troubleshoot and resolve technical issues promptly to minimize downtime and ensure uninterrupted operation. *Collaboration* : Collaborate with other IT team members to implement and maintain IT security measures, including antivirus software and other security or IT systems. *Asset Management* : Assist with IT asset management, including inventory tracking, procurement...
Posted 5 months ago
1 - 3 years
1 - 3 Lacs
Pune
Work from Office
Responsibilities: * Manage inventory, provide L1 Azure cloud support, communicate effectively, offer technical assistance, configure Outlook, troubleshoot printers & Windows issues. Provident fund
Posted 5 months ago
1 - 6 years
5 - 8 Lacs
Gurugram
Work from Office
Hiring for Technical support B2B commercial business. Voice process, 24/7 shifts 5 days working, 2 offs Work location : Gurgaon Salary : 5.5 LPA to 8.4 LPA 1 Side cab one side allowance Call/ WhatsApp 9354911204 Required Candidate profile Candidate must have Technical knowledge and excellent communication skills. Candidate should be an immediate joiner. Perks and benefits Incentives Variables Cabs/ Allowance
Posted 5 months ago
2 - 7 years
4 - 5 Lacs
Bengaluru
Work from Office
Domain- IT Service Desk/ Technical Support Min 1 Yr exp required into Technical Support International Voice Location - Bangalore Skills required- VPN, Drivers, O365, driver installations, Active directory Contact- divyam@genesishrs.com | 8905344933
Posted 5 months ago
2 - 7 years
5 - 6 Lacs
Bengaluru
Work from Office
Role:Service Desk Min 2 Yr Exp Into Technical Support International Voice Must Have - Voice Exp Tech Graduate 24*7 US Rotational Night Shift 5 Days Working 2 Days Rotational Off CTC - Up to 6 LPA Fixed Cont- Naman 8890377950 naman@genesishrs.com
Posted 5 months ago
1 years
2 - 3 Lacs
Bengaluru
Work from Office
Life on the team Are you passionate about Service desk Opportunities and ready to explore your capabilities? Service desk professionals are problem solvers, as a growing organization in India, there are more opportunities for career advancement and professional development. As the company expands, new roles and responsibilities will emerge with the chance to take on more challenging and diverse tasks. We are more open to innovation and creativity. There will be a greater emphasis on trying new ideas, implementing cutting-edge technologies, and exploring innovative solutions to challenges. We in Computacenter foster a culture of continuous improvement and forward-thinking. What youll do: Resp...
Posted 5 months ago
2 - 5 years
4 - 5 Lacs
Vapi, Ahmedabad, Vadodara
Work from Office
Provide second-level support for customer issues, escalating to higher-level support as necessary. Troubleshoot, diagnose, and resolve technical issues related to software, hardware, and network systems.
Posted 5 months ago
1 - 6 years
0 - 2 Lacs
Ludhiana
Work from Office
We have excellent opening for the position of Desktop Engineer. (Field) Experience: 1 to 6 Yrs Job Location: Punjab (Ludhiana) JD as follows Diagnosing and part replacement skills of Desktop and Laptop Should comfortable field work. Data Backup / OS Installation Basic Network knowledge Open to travel in Mumbai Comfortable for field work Installation and Roll out services of new desktops & laptops. Good communication skills Hardware fault diagnosis & isolation on desktops / laptops. Installation and OS Support - Repair / Re-Installation or fresh Installation Installation and Software Support on Office Automation software, Anti-virus software, Email Client (Outlook), IE, Chrome & other Busines...
Posted 5 months ago
2 - 7 years
2 - 6 Lacs
Hyderabad
Work from Office
Experience: 1 - 4 years Key Responsibilities: Provide first-level technical support to end-users. Troubleshoot issues related to Windows OS, Active Directory (AD), VPN, and Microsoft Outlook. Record, track, and document support requests using ticketing systems. Escalate unresolved issues to appropriate teams as needed. Required Skills: Strong verbal and written communication skills. Basic troubleshooting knowledge of Windows environments, AD, VPN, and Outlook. Ability to work in rotational shifts, including 24/7 availability. Preferred Qualifications: Experience in a technical support or helpdesk environment. Certification in ITIL, Microsoft, or related technologies (preferred but not mandat...
Posted 5 months ago
- 4 years
3 - 6 Lacs
Bengaluru
Work from Office
HI Warm Greetings, We Are Hiring! You can call us /whatsapp and book your interview slots chethana :7829336034 / Deepa : 9380300644 / Sheez :7829336202 / We are looking for G raduate freshers with strong technical skills and excellent communication abilities to join our team as Technical Support Associates . If you are a quick learner with a passion for solving technical issues, this is the perfect opportunity for you! Key Responsibilities : Provide technical support and troubleshoot Microsoft product-related queries (Windows OS, Office Suite, etc.) Resolve issues related to software installation, system configuration , and performance Deliver excellent customer service by communicating effe...
Posted 5 months ago
- 3 years
2 - 3 Lacs
Bengaluru
Work from Office
ob description Roles and Responsibilities Helping the customers solve their queries over calls. Providing proper solutions and ensuring utmost customer satisfaction. Provide technical support to the customers. Identifying and fixing issues with software, hardware, networks, or systems Addressing customer concerns, complaints, and inquiries in a professional and compassionate manner Preferred candidate profile: immediate joiners Salient Features: Day Rotational: Between 8 AM and 10 PM (For Female till 8 PM)6 working days working and 1 day rotational off. CTC: 24K Education & Experience Qualifications for Multiple Requirements Diploma/Graduate Freshers can also apply. Good Communication & Inte...
Posted 5 months ago
2 - 4 years
2 - 3 Lacs
Navi Mumbai
Work from Office
Role & responsibilities Diagnosing and resolving technical issues, User support with laptops, desktops, printers, and other devices Ensuring security and upgrades are applied to IT Assets and kept up to date Should have experience in End User Support & Strong knowledge in troubleshooting Strong understanding of network infrastructure and network hardware. Ability to create accurate network diagrams and documentation for design and planning network communication systems. Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points & Network switches. Taking ownership of technical issues, and working with our development group to resolve m...
Posted 6 months ago
1 - 4 years
3 - 4 Lacs
Noida
Work from Office
Dear Connections, Looking for Networking Engineer L1 Voice Support. Qualification - Graduate with Computer Science Background is mandatory. Engineering background, certification on networking concepts preferred. Work Experience - 1 year Minimum (Tech Exp Only) Skills and Ability:- Comprehensive understanding of typical home network deployments is required. The candidate must be able to identify a diversity of networking home devices' specific functions and configurations. Candidate must demonstrate excellent English communication skills. The candidate must be attentive to details. Candidate must have excellent analytical, organizational, and time management skills. Candidate must be well man...
Posted 6 months ago
2 - 7 years
3 - 8 Lacs
Pune, Gurugram, Bengaluru
Work from Office
HIRING FOR TECHNICAL SUPPORT FOR INTERNATIONAL PROCESS SHRUTII 9958371382 GRAD/UG WITH EXPERIENCE OF 1.5 YEAR IN SAME SAL- MAX UPTO 58000 INHAND LOC - GURGAON, PUNE, BENGALURU WFO, 5 DAYS WORKING, 24*7 SHIFTS CAB+ INCENTIVES IMMEDIATE JOINERS ONLY Required Candidate profile Provide Level 2/3 technical support across users and teams Monitor and manage SCCM deployments and updates Ensure secure and smooth operations Manage DNS, DHCP, and server-side configurations
Posted 6 months ago
1 - 3 years
2 - 6 Lacs
Mumbai Suburban
Hybrid
In this role, you will handle escalated support tickets, conduct in- depth diagnostics, and play a critical role in deploying software on our self-ordering kiosks at client locations.• Candidates mail your resume : yogini.fortumax@gmail.com
Posted 6 months ago
2 - 7 years
3 - 6 Lacs
Hyderabad, Bengaluru
Work from Office
Role: Technical Support Minimum 2yrs exp into handling chat Technical issues Must have Microsoft experience with Troubleshooting Excellent communication Immediate joiners preferable Virtual mode of interview Rotational shift Thanks 7845422042
Posted 6 months ago
2 - 7 years
5 - 9 Lacs
Mumbai, Mumbai (All Areas)
Work from Office
Experience with PA/CHECKPOINT/CISCO ASA/FORTINET, Network Security Strong in packet Capture, Analysis, Windows, Linux, Unix Environments Scripting and Automation skills Authentication Authorization tools(email, AD, IAM, SIEM) OSI Model layers
Posted 6 months ago
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