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0.0 - 3.0 years
1 - 4 Lacs
hyderabad
Work from Office
||We are Hiring for International Technical Support Voice Process ||Immediate Joiners||4 Lpa [27 Take Home]|| Job Title: International Technical Support Executive (Voice Process) Location: Hyderabad Shift: Night Shift / 2-Way Cab Facility (Within 35 KM) Working Days: 5 Days Working | Saturday & Sunday Fixed Off Salary Package: Up to 4 LPA | 27,000 Take Home Joining: Immediate Joiners Preferred Roles & Responsibilities: Handle inbound international technical support calls Provide real-time troubleshooting for hardware and software issues Perform printer installation, configuration, and troubleshooting Diagnose and resolve customer issues efficiently Educate customers about products and servic...
Posted 1 week ago
3.0 - 8.0 years
3 - 7 Lacs
bengaluru
Work from Office
Job Responsibilities: Provide support to internal / external customers while adhering to the set SLA parameters. Facilitate calls with customers to explain/resolve/address the issues raised to technical support team Perform initial troubleshooting, do analysis, test service flows to resolve customers concerns Collaborate / coordinate with backend teams in identifying / resolving customer issues. Capture and document all queries / concerns via the ticketing tool / email/ calls. Responding to customers via various communication channels and to provide timely revert / updates / notifications. Share periodic updates and feedbacks on regular basis. Maintain regular tracker(s) and publish reports ...
Posted 1 week ago
7.0 - 12.0 years
13 - 20 Lacs
bengaluru
Hybrid
Job Description Position Overview Using your expertise in computer troubleshooting and communication, you will focus on solving client software SSO Configuration, software installation, and licencing issues. Issue need to be analysed, documented, and resolved, creating an outstanding customer experience, and enhancing the team's knowledge. You will report to a Technical Support Manager and require the use of critical thinking, risk tolerance, and independent decision. You will resolve customer issues reported to us via phone, chat, web, online forums, and other channels. In addition to reacting to customer issues, you may also engage in different proactive support activities, presenting webi...
Posted 1 week ago
0.0 - 5.0 years
1 - 4 Lacs
kharagpur, durgapur, jamshedpur
Work from Office
Hiring Technical Support Associates for Kolkata Location Call/WhatsApp : 9147047911 9147047910 9007152957 9073639536 Job Location : Kolkata (Immediate Joiners Required) - Work from office - H.S/ Graduate - Excellent coms - 5 days working - Rotational Shifts 24x7 Salary Slab Upto : 3.60 LPA- 4.60LPA International Voice Process- Technical Support Representative Roles & Responsibility : Troubleshooting and Problem Solving: Identifying and resolving technical issues, including hardware, software, and network problems. Customer Interaction: Responding to user inquiries, providing clear and concise instructions, and ensuring customer satisfaction. Installation and Configuration: Setting up and con...
Posted 1 week ago
1.0 - 6.0 years
1 - 4 Lacs
kolkata, rajarhat, newtown
Work from Office
Hiring Technical Support Associates for Kolkata Location Call/WhatsApp : 9147047911 9147047910 9007152957 9073639536 Job Location : Kolkata (Immediate Joiners Required) - Work from office - H.S/ Graduate - Excellent coms - 5 days working - Rotational Shifts 24x7 Salary Slab Upto : 3.60 LPA- 4.60LPA International Voice Process- Technical Support Representative Roles & Responsibility : Troubleshooting and Problem Solving: Identifying and resolving technical issues, including hardware, software, and network problems. Customer Interaction: Responding to user inquiries, providing clear and concise instructions, and ensuring customer satisfaction. Installation and Configuration: Setting up and con...
Posted 1 week ago
5.0 - 8.0 years
3 - 6 Lacs
mumbai
Work from Office
Job Description Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve cu...
Posted 1 week ago
3.0 - 5.0 years
6 - 10 Lacs
bengaluru
Work from Office
Job Description Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Omnissa WorkspaceOne SaaS based solution Installation/Reinstallation of MDM components Trouble shooting remotely MDM related errors escalated by Ll and other teams. Monitor and analyze the application logs Support the DR Drills as and when required Manage Policy Groups Administer consistent policies across devices Analyze and report critical device information Creating and Maintenance of SSP for Client end users Implementing policies post approval in MDM System Ba...
Posted 1 week ago
0.0 - 2.0 years
1 - 6 Lacs
pune, bengaluru
Work from Office
Key Responsibilities: Customer Interaction Product Knowledge Issue Resolution Customer Satisfaction Collaboration Quality Assurance Technical Support Skills: Assisting with delivering the appropriate post install technical support. Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform Addressing with "How To" Questions Qualifications: Education : Bachelor's degree in computer science, Information Technology, or related field (or equivalent experience). Experience : Prior experience in technical support or customer service. Familiarity with Microsoft products ...
Posted 1 week ago
4.0 - 8.0 years
8 - 9 Lacs
pune
Work from Office
As a Level 2 Lab Support Technician, you are responsible for supporting client technology and services located onsite at the customer location. This includes but is not limited to general support of Windows desktops, server systems, as well as Linux devices in a lab environment. This is an internal end-user employee-facing role where your skills at maintaining and developing relationships with internal users and executive staff are crucial. Plan, design, implement, and support hardware and software installation projects • Analyze, test, and debug compute device systems • Customize systems for specific functional areas or unique user needs • Laptop/Desktop/Server Break-Fix, Remote Desktop/Ser...
Posted 1 week ago
0.0 - 1.0 years
3 Lacs
hyderabad, bengaluru, delhi / ncr
Hybrid
Job Summary : As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your day will involve engaging with clients to understand their needs, utilizing your exceptional communication skills to ensure our world-class systems operate smoothly. You will be dedicated to maintaining quality and will leverage your deep product knowledge to accurately define client issues and design effective resolutions, ensuring a seamless experience for all users. Roles & Responsibilities: Deliver Level 1 (L1) Technical Support through the IT Service Desk, ensuring timely resolution of user issues. Troubleshoot and resolve technical problems e...
Posted 1 week ago
0.0 - 5.0 years
1 - 4 Lacs
kolkata, rajarhat, newtown
Work from Office
We are Hiring for India's Leading BPS Position- Technical Support Associates Location- Kolkata Salary - Upto 4.60LPA Call/WhatsApp 9147047911 9147047910 9007152957 9073639536 Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide timely and effective solutions to customer complaints and concerns. Collaborate with internal teams to resolve complex issues. Develop and maintain a thorough understanding of our products and services. Identify and escalate potential issues to senior management when necessary. Continuously improve knowledge and skills to stay current with industry trends. Job Requirements Minimum 6 month - 1 years of experience...
Posted 2 weeks ago
0.0 - 2.0 years
3 - 4 Lacs
bengaluru
Work from Office
Greetings from The Job Factory !! We are seeking a highly skilled Technical Support Specialist with expertise in Windows Operating System to join our team. The successful candidate will provide technical assistance and support to our clients, resolving their technical issues and concerns related to Windows OS. Call : HR Smitha@ 9880964847 (Call or whatsapp ) Call / Message has to be done between ( 10 AM-7 PM) Role & Responsibilities: 1. Provide technical support and troubleshooting assistance to clients via phone, email, or chat 2. Resolve technical issues related to Windows OS, including installation, configuration, and troubleshooting 3. Diagnose and resolve hardware and software issues re...
Posted 2 weeks ago
0.0 - 2.0 years
0 - 2 Lacs
nagpur
Work from Office
Launch Your IT Career Now Hiring: Technical Support Engineer (Fresher) Nagpur | Night Shift | Work from Office | Excellent Communication Skills Just graduated? Great with English? Passionate about tech? This is your chance to break into IT no experience needed! What We Offer: Hands-on training & mentorship. Real-time exposure to IT support tools and challenges. Supportive team and work environment. Growth opportunities within the organization.
Posted 2 weeks ago
4.0 - 9.0 years
8 - 18 Lacs
hyderabad, chennai, bengaluru
Work from Office
If interested please share your resume to contact@integeltechnology.com Experience: 4 to 8 Years Job Location: Bangalore, Hyderabad, Chennai Employment Type: Full Time Mode of interview: Virtual Responsibilities: Provide L1/L2 technical support for systems, networks, applications, and hardware. Troubleshoot Windows OS, Linux basics, O365, VPN, email, and network issues . Manage tickets using ServiceNow / JIRA / Freshdesk / Zendesk . Handle Active Directory user creation, password resets, access management. Provide remote support via RDP, TeamViewer, AnyDesk, etc. Perform incident management and ensure SLA compliance . Conduct RCA for repeated issues and update documentation/KB articles. Coor...
Posted 2 weeks ago
4.0 - 9.0 years
3 - 7 Lacs
navi mumbai
Work from Office
Position Description Position: Technical Support - Proficient Company: Inspiroz IT Services Pvt. Ltd. (Inspiroz) Location: Ghansoli, Navi Mumbai Position Background: Inspiroz is searching for an experienced Technical Support Engineer- Proficient to join our team for one of our clients. Technical Support - Proficient will be responsible for providing remote technical support, maintaining the integrity of clients overall technological infrastructure, and delivering exceptional service that improves customer satisfaction, and maximizes customer retention. Job Duties (including but not limited to): Be able to install, configure, advanced troubleshoot skills and resolve technical issues properly ...
Posted 2 weeks ago
4.0 - 8.0 years
1 - 6 Lacs
mohali
Work from Office
Technical Helpdesk Engineer Total Experience:-4 years to 8 years Location :-Mohali WFO+ Rotational Shift Required Skills: ITIL Foundation certification or knowledge of ITIL processes. Customer service oriented with attention to detail and a proactive attitude. Troubleshoot Windows 11, hardware, and peripheral issues Support Active Directory 2012+ administration (Azure Group Policy, Groups, OU creation/modification/deletion, etc.) Assist with Office 365 setup and troubleshooting Experience supporting cloud platforms such as Microsoft Azure (Azure Conditional Access, Entra ID Connect, App registration, etc.) Knowledge of endpoint security tools and patch management systems. Basic Knowledge on ...
Posted 2 weeks ago
1.0 - 6.0 years
1 - 4 Lacs
chennai
Work from Office
Networking, VPN configuration, cloud deployment, firewall. Troubleshoots hardware and software issues.Field support & Two-wheeler is mandatory. Good communication and basic system knowledge.Respond to client enquiries.
Posted 2 weeks ago
1.0 - 6.0 years
3 - 4 Lacs
chennai
Work from Office
Role: Technical Support Minimum 2yrs exp into handling chat Technical issues Must have Microsoft experience with Troubleshooting Excellent communication Immediate joiners preferable Rotational shift Location: Chennai Thanks Pavithra@jobseeks4u.com
Posted 2 weeks ago
1.0 - 3.0 years
1 - 4 Lacs
hyderabad
Work from Office
Role: Technical Support Specialist Experience: 1+ years into Technical chat process Salary: 5LPA Immediate to 30 Days Location: Hyderabad Good Communication Virtual Mode Skills: Tech Chat Process (Windows and Server).
Posted 2 weeks ago
1.0 - 6.0 years
2 - 6 Lacs
hyderabad
Work from Office
Role: Process specialist Minimum 1 yr expr into Technical chat process Must expr into Microsoft and windows Dual chat experience must Location: Hyderabad Rotational shift Immediate joiners preferrable virtual mode of interview Thanks 7200217280
Posted 2 weeks ago
1.0 - 5.0 years
3 - 5 Lacs
hyderabad
Work from Office
Role: Technical Support Specialist Experience: 1+ years into Technical chat process Salary: 5LPA Immediate to 30 Days Location: Hyderabad Good Communication Virtual Mode Skills: Tech Chat Process (Windows and Server)
Posted 2 weeks ago
1.0 - 5.0 years
5 - 6 Lacs
chennai
Work from Office
Job description Hi, We are hiring skilled Technical and Application Support Specialist to join our team. This role is ideal for a dedicated problem-solver with a background in technical customer service who thrives in a fast-paced environment. Salary & Benefits : Experience(1yr to 2yr) - 32k take home per month(Salary not negotiable) Experience (2yrs & above) - 40k take home per month (Salary not negotiable) Work from office with free transportation for both pick and drop(*25km radius) Should be able to work in night shifts Fixed week offs on Saturdays and Sundays Should be able to join immediately Required Qualifications 1 year and above of experience in a dedicated role such as Technical S...
Posted 2 weeks ago
1.0 - 5.0 years
3 - 6 Lacs
ballari
Work from Office
Job Description Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve cu...
Posted 2 weeks ago
1.0 - 3.0 years
4 - 7 Lacs
hyderabad
Work from Office
Job Description Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve cu...
Posted 2 weeks ago
3.0 - 5.0 years
4 - 8 Lacs
mumbai
Work from Office
Job Description Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve cu...
Posted 2 weeks ago
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