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2.0 - 7.0 years
4 - 9 Lacs
hyderabad
Work from Office
Role & responsibilities Establishing a sound IT infrastructure that enables effective performance and ensuring organisation's shift towards digital infrastructure Ensuring high performing and 24*7 up and running mail server, cloud processor and sufficient storage facilities Ensuring all networking channels are performing at optimum levels- near zero downtime Taking care of all the backups and ensuring a safe and secure repository of Outlook backups Ensuring bandwidth monitoring and measuring bandwidth usage by user, device and apps Ensuring all the relevant software updates and hardware upgrades happen in real time Ensuring a seamless and uninterrupted IT management in the organisation and b...
Posted 1 week ago
3.0 - 5.0 years
4 - 8 Lacs
ahmedabad
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 1 week ago
1.0 - 5.0 years
3 - 6 Lacs
mumbai
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 1 week ago
1.0 - 5.0 years
3 - 6 Lacs
mumbai
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 1 week ago
5.0 - 8.0 years
3 - 6 Lacs
coimbatore
Work from Office
Do €¢ Excellent communication skills €¢ Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. €¢ Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. €¢ Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support €¢ Answer incoming calls and respond to customer€™s emails in timely manner. €¢ Manage and resolve customer complaints. €¢ Identify and escalate issues to supervisors as and when needed. €¢ Provide product and service information to customers. €¢ Research required information using available resources and Offer Solution to customers. €¢ Research, identify...
Posted 1 week ago
1.0 - 2.0 years
1 - 2 Lacs
ahmedabad
Work from Office
1. Answering and directing phone calls, emails, and other communications to the appropriate personnel. 2. Maintaining and updating employee and organizational records, including attendance records, performance evaluations, and other personnel documents. 3. Managing office supplies and inventory, including ordering and restocking as needed. 4. Assisting with financial tasks such as invoicing, bookkeeping, and expense reporting. 5. Handling incoming and outgoing mail, including sorting, distributing, and processing.
Posted 1 week ago
1.0 - 6.0 years
4 - 6 Lacs
noida
Hybrid
Job Title: Enterprise Service Desk Advisor Location: Remote Shift: 24x7 Rotational Shifts Department: Enterprise Support Services Job Summary: We are looking for an experienced and customer-focused Enterprise Service Desk Advisor to join our 24x7 Enterprise Grade Service Desk team. In this role, you will provide first-level technical support for Adobe products to enterprise customers via phone, chat, email, and web portal. Your responsibilities will include triaging issues, resolving technical problems, escalating complex issues, and ensuring an excellent customer experience. Key Responsibilities: Be part of a 24x7 Enterprise Grade Service Desk Team Provide Tier 1 technical support for a wid...
Posted 1 week ago
1.0 - 5.0 years
3 - 6 Lacs
bangalore/ bengaluru
Work from Office
We are Hiring for Technical support ( voice ) !! Work from office Qualification : Grad / UG ( Min 6m exp ) Location:Bangalore Salary:25k -40k Shifts :Rotational walkin Interview Call or whatsapp manya @ 6364808230 / 9606521172 /9606523804 Required Candidate profile Looking for Excellent communication skills in English Candidates with International voice exp are preferred Interested candidates share your resumes to Careers@Glympsehr.com
Posted 1 week ago
1.0 - 5.0 years
5 - 6 Lacs
bengaluru
Work from Office
Warm Greetings, Hiring: Technical Support Associate | UK Process Were hiring Technical Support Associates for a leading UK client ! Role: Technical Support Associate Process: UK Voice Support Max CTC: 6.5 LPA LOCATION : WHITEFIELD/BROOKFIELD CAB : 2 WAY WITHIN 22KMS Eligibility: Minimum 1 year experience in International Voice Technical Support (mandatory) Strong troubleshooting skills, especially on Apple products (Mac, iPhone, iPad, etc.) Excellent communication and customer handling skills Willing to work in UK rotational shifts Notice period: Up to 1520 days acceptable Call and book your interview slots: CONTACT PERSON SHIVA 8884496984
Posted 1 week ago
0.0 - 1.0 years
0 - 2 Lacs
hyderabad
Work from Office
Dear candidate, Interview date: 18-Oct-2025 Job location : Hyderabad Job Description for Service-desk Support Engineer: Candidates must demonstrate advanced proficiency in both verbal and written English, allowing them to: Handle Complexity: Express themselves fluently, spontaneously, and effectively in complex troubleshooting scenarios. Adapt Communication: Communicate clearly and persuasively, adapting language to be easily understood by both technical and non-technical stakeholders. Produce Clear Documentation: Write clear, well-structured emails, documentation, and case notes on complex technical subjects. This role requires an individual with excellent problem-solving abilities coupled ...
Posted 2 weeks ago
1.0 - 3.0 years
0 - 3 Lacs
hyderabad
Work from Office
Dear Candidate, Job location: Hyderabad Mode of Interview : Walk in Date : 18-Oct-2025 Exp: 1-4years Job Description for Service-desk Support Engineer: This role requires an individual with excellent problem-solving abilities coupled with a strong customer service orientation, and the capacity to manage multiple issues in a fast-paced environment as well the ability to communicate effectively with both technical and non-technical customers. You will be employed with Movate Technologies on issues faced by the users, doing the below responsibilities, but not limited to - Provide world class remote assistance to users via Chat, Phone and eMail Assists users by remote troubleshooting and resolvi...
Posted 2 weeks ago
0.0 - 3.0 years
0 - 3 Lacs
hyderabad
Work from Office
Dear Candidate, Job location: Hyderabad Mode of Interview : Walk in Date : 18-Oct-2025 Exp: 0-4 years Job Description for Help-desk Support Engineer: One Liner : Fluent in Spoken & Written English (B1 CEFR level minimum). Basic troubleshooting skills and foundational ability to identify and resolve tech problems, by following basic steps and readily available instructions. Must Have Skills : English Proficiency: Must be proficient in both written and verbal English, equivalent to CEFR Level B1 (proficient). This includes the ability to, Hold clear, spontaneous, and productive conversations via phone. Write detailed, grammatically correct support emails and chat responses. Communicate complex...
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
hyderabad, telangana
On-site
As a Level 1 Service Desk Associate, your role is vital in providing technical support and assistance to end-users. Your responsibilities will include: - Incident Resolution: Responding to and resolving IT-related incidents and service requests escalated from the Level 1 Service Desk team. - Troubleshooting: Diagnosing and troubleshooting hardware and software issues, both remotely and in-person, to ensure timely issue resolution. - Voice-based Technical Support: Providing guidance and support to end-users in using IT systems, applications, and hardware effectively. - Escalation: Escalating complex technical issues to Level 2 support or relevant teams when necessary, while maintaining owners...
Posted 2 weeks ago
5.0 - 8.0 years
3 - 6 Lacs
hyderabad
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 2 weeks ago
3.0 - 5.0 years
4 - 8 Lacs
mumbai
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 2 weeks ago
1.0 - 3.0 years
3 - 3 Lacs
hyderabad
Work from Office
Role & responsibilities Laptop & Desktop Hardware & Networking, Wi-fi installation and troubleshooting, Switch & Router installation and troubleshooting. TV Screen menu update, Standee Manu update. Field Support. CCTV installation and troubleshooting. Follow-up on the pending calls Knowledge of Ticketing tool to log ticket and resolve. About Company Progressive Infotech is a leading provider of Transformation Services which spans across Cloud, Digital and Operations. We have been reinventing ourselves to remain relevant to the global marketplace and bring significant value to our clients engagements. With its robust delivery process and Integrated Quality Management System certified for ISO ...
Posted 2 weeks ago
1.0 - 4.0 years
0 Lacs
bengaluru
Work from Office
Job Requirements Around 3 years of experience Diploma or Degree with good communication skills Good understanding of work/support environment Good experience in installation and troubleshooting of desktops/laptops, printers Good experience on installation of Windows XP and MS-Office Knowledge of Windows Domain, Servers, DHCP and DNS Installation and troubleshooting of Antivirus software Good knowledge on outlook client Good experience on installation of desktops/laptops, printers Asset / Inventory management Deliverables All Desktop Problems ( Hardware and Software) Monitoring Antivirus and Systems Performance Troubleshooting, Diagnosing malfunctions in the operation of hardware and software...
Posted 2 weeks ago
2.0 - 6.0 years
5 - 6 Lacs
noida
Hybrid
Job Description- Requirements: Excellent communication (Spoken & Written). Good Customer Service Skills-High patience and pacifying skill to handle difficult customers. Excellent Customer Service Skills + ability to handle and resolve escalated customer issues Experience in troubleshooting software on Windows and /or Mac operating systems Experience working in a team environment, managing a diverse workload Must be a Graduate (full time) Cultural awareness - conversational English Proficient knowledge of Windows, MAC OS, and general desktop support issues & configurations Proficiency in troubleshooting & using diagnostic tools & utilities Ex: Msconfig, Task Manager, Event Viewer, fundamental...
Posted 2 weeks ago
1.0 - 5.0 years
5 - 6 Lacs
bengaluru
Work from Office
Warm Greetings, Hiring: Technical Support Associate | UK Process Were hiring Technical Support Associates for a leading UK client ! Role: Technical Support Associate Process: UK – Voice Support Max CTC: 6.5 LPA Eligibility: Minimum 1 year experience in International Voice – Technical Support (mandatory) Strong troubleshooting skills, especially on Apple products (Mac, iPhone, iPad, etc.) Excellent communication and customer handling skills Willing to work in UK rotational shifts Notice period: Up to 15–20 days acceptable Call and book your interview slots: 7829336034 / 8884777961 / 9742630123 /9380300644
Posted 2 weeks ago
2.0 - 5.0 years
4 - 5 Lacs
vapi, ahmedabad, vadodara
Work from Office
Provide second-level support for customer issues, escalating to higher-level support as necessary. Troubleshoot, diagnose, and resolve technical issues related to software, hardware, and network systems.
Posted 2 weeks ago
4.0 - 9.0 years
6 - 8 Lacs
mumbai
Work from Office
We are looking for a dedicated IT Service Desk & Event Support Specialist to provide technical support across IT operations and high-profile events. This role combines hands-on IT troubleshooting with VIP and event technology support, ensuring seamless experiences for both our clients and event attendees across India. Location : Mumbai | Rotational Shift Key Responsibilities: Service Desk Operations: Perform installations, maintenance, and repairs on desktops, laptops, tablets, and peripherals, primarily on-site. Configure and deploy operating systems (Windows 7/8/10/11) via SCCM or Ghost imaging, and manage data transfers. Troubleshoot productivity tools like MS Office, antivirus software, ...
Posted 2 weeks ago
0.0 - 3.0 years
0 - 3 Lacs
hyderabad
Work from Office
Dear Candidate, Job location: Hyderabad Mode of Interview : Walk in Job Description for Help-desk Support Trainee You will be employed with Movate Technologies on issues faced by the users, doing the below responsibilities, but not limited to - Provide world class remote assistance to users via Chat, Phone and eMail Assists users by remote troubleshooting and resolving technical and service issues. Performs tasks according to standardized policies, requiring basic analytical and cognitive skills to address technical issues. Principle duties and responsibilities | Job Description : Provides comprehensive remote support across major operating systems - Chrome OS, Mac OS, Windows, Linux by util...
Posted 2 weeks ago
0.0 - 3.0 years
0 - 3 Lacs
hyderabad, chennai
Work from Office
Dear Candidate, Job location: Hyderabad Mode of Interview : Walk in @chennai Job Description for Help-desk Support Engineer: One Liner : Fluent in Spoken & Written English (B1 CEFR level minimum). Basic troubleshooting skills and foundational ability to identify and resolve tech problems, by following basic steps and readily available instructions. Must Have Skills : English Proficiency: Must be proficient in both written and verbal English, equivalent to CEFR Level B1 (proficient). This includes the ability to, Hold clear, spontaneous, and productive conversations via phone. Write detailed, grammatically correct support emails and chat responses. Communicate complex technical issues to non-...
Posted 2 weeks ago
0.0 - 4.0 years
2 - 5 Lacs
pune
Work from Office
Hiring for International Voice Process Service Desk Role Any graduate with min 1 year of exp in Tech Support (after graduation) CTC - upto 5 LPA + Allowance 5 Days working 2 Rotational week offs Notice - 0 For more info contact Nidhi +91 8690900776 Required Candidate profile Immediate joiner Excellent communication skills is mandatory (English) 1 year of relevant experience Service Desk Exp (must) Perks and benefits Two way cab facility Performance based incentives
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
coimbatore, tamil nadu
On-site
As an IT Support Specialist at iamneo, your primary responsibility will be to manage firewall and network servers, handle and maintain all IT related equipment, and provide basic support for software, hardware, peripherals, and network access. You will be required to track, prioritize, and document requests using an IT support request system. Additionally, you will install, diagnose, repair, maintain, and upgrade all end-user devices and equipment to ensure optimal performance. You will also manage IT related assets and provide installation, configuration, and support in all IT tools. Moreover, you will resolve issues related to Windows, network connectivity, software, and hardware errors, a...
Posted 2 weeks ago
 
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