331 Windows Troubleshooting Jobs - Page 10

Address user tickets regarding hardware, software, and networking issues. Walk customers through installing applications and computer peripherals. Conduct remote troubleshooting and provide clear technical instructions. Customize desktop applications to meet user needs. Record technical issues and solutions in logs. Follow up with clients to ensure their systems are functional. Report customer feedback and potential product requests. Help create technical documentation and manuals.

Chat & Call Support Global Support Mac & Windows IT Support Troubleshooting, Night Shifts (24/7) Knowledge on ITIL basics.

Computer Lab Assistant @ Bengaluru - Amrita Vishwa Vidyapeetham Computer Lab Assistant @ Bengaluru Computer Lab Assistant @ Bengaluru Amrita Vishwa Vidyapeetham, Bengaluru Campus is inviting applications from qualified candidates for the post of Computer Lab Assistant . For Details Contact: ts_saji@blr. amrita. edu Job Title Computer Lab Assistant Bangalore, Karnataka Required Number Key Responsibilities Assist in setting up, maintaining, and troubleshooting computer systems, printers, projectors, and other lab equipment. Technical Skills Basic knowledge of Windows and Linux operating systems. Familiarity with MS Office, browsers, and standard lab software. Qualification Diploma or Bachelors Degree in Computer Science or a related field. 1 year Last date to apply July 1, 2025 Apply Online Thank You for contacting us! Well be in touch shortly. Phone no Add File or drop files here Upto 500kb | doc, docx PDF format only Proffessional Experience Extra curricular activities To confirm your request , please check the box to let us know you are human

Who We Are? Deepija Telecom is a product-based company and a market leader in Telecom Applications. Deepija has proved its leadership be it premises-based solutions or Hosted/ Cloud Telecom Solutions. The ConVox suite of applications includes Omni Channel Contact Center Solution, Customized IP-PBX, Conference Bridge, Broadcasting Tool, IVR, and many other solutions with the latest communication technologies. These solutions are integrated with leading CRMs like SalesForce. We believe that every business irrespective of its size should be able to utilize all call center features. We are a premier provider of call center solutions, comes with a versatile range of customization as per business needs. Our innovative technologies enable our customers to utilize intelligence for a more accurate and complete understanding of their call center challenges and opportunities, and ConVox provides expert guidance and robust implementations to our customers. Virtualization: Install, configure, and manage VMware and Proxmox environments. Create and manage virtual machines (VMs) for various applications and services. Optimize VM performance and resource allocation. Perform VM backups and disaster recovery procedures. Networking: Design, configure, and maintain LAN and Wi-Fi networks. Troubleshoot network connectivity issues. Implement network security measures. Monitor network performance and identify areas for improvement. Software and Hardware Troubleshooting: Diagnose and resolve a wide range of software and hardware problems. Identify root causes of system failures and malfunctions. Implement troubleshooting methodologies to effectively resolve issues. Collaborate with users to understand problems and provide timely solutions. Installation of all Linux Flavours. Perform fresh installations of CentOS operating systems on physical or virtual machines. Configure CentOS systems according to organizational standards and best practices. Manage user accounts, permissions, and system settings. Install and configure necessary software packages. Additional Responsibilities: Stay up-to-date with the latest technologies and trends in IT infrastructure. Document procedures and maintain accurate records. Assist with IT projects as needed. Provide excellent technical support to internal users.

International Technical Voice Support Any graduate with min 1 yr exp in Technical Support/Service Desk Skills Required-MS Exchange/Windows Troubleshooting/O365 CTC- Upto 4 LPA WFO-5 days working Night shifts Immediate Joiner Location -Hyderabad

Number of Openings 3 ECMS ID in sourcing stage 527145 Duration of Contract 6 Months Total Yrs. of Experience 8 - 10 years Relevant Yrs. of experience 8 Years Detailed JD (Roles and Responsibilities) Strong knowledge and experience on SCCM and Intune package creation using InstallShield. And good experience package troubleshooting. Good experience in PowerShell scripting for automating of manual tasks and packages. Good experience in troubleshooting of issues in Intune client and server components. Good knowledge in windows client OS. Ability to understand problem statements and convert them to solutions. Ability to standardize process and regularly review them. Extensive troubleshooting experience on Software Distribution and diagnose client issues. Experience in troubleshooting Windows 10/11 OS and SCCM/MDM agents Mandatory skills Installshield, Intune package conversion, Powershell script, Package deployment using SCCM and Intune and Extensive troubleshooting experience. Desired/ Secondary skills VBScript, SCCM and Intune Domain Application Packaging with InstallShield and Intune Max Vendor Rate in Per Day (Currency in relevance to work location) Max 9000 INR/ Day Delivery Anchor for tracking the sourcing statistics, technical evaluation, interviews, and feedback etc. Sandeep P Sandeep_P02@infosys.com Client Interview / F2F Applicable NA Work Location Offshore Start date ASAP WFO/WFH/Hybrid WFO Hybrid WFO BG Check (Pre/ Hybrid/ Post onboarding) BGC completion should be Post onboarding. Is there any working in shifts from standard Daylight (to avoid confusions post onboarding) YES/ NO Yes

IT Service Desk 1+ yr exp in international semi-voice tech support Windows & MS tools troubleshooting must location- Hyderabad Shifts- US 24/7 CTC up to 6 LPA + incentives Grad only, immediate joiners Email: amanghrs40@gmail.com Call: +91-8306474104

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Desktop Support.

Role: Technical Support Minimum 2yrs exp into handling chat Technical issues Must have Microsoft experience with Troubleshooting Excellent communication Immediate joiners preferable Rotational shift Location: Chennai Thanks Pavithra@jobseeks4u.com

Hiring For Technical Support Executive Location : Thane Providing Technical Assistance to customers Salary : 20k to28k In hand Hsc and Grad both Freshers can apply Call Pooja @ 7219519717 Or Call Ayushi -7208629799

Technical Support International Semi-Voice Min 1Yr Exp Into Technical Support International Voice Must Have -Troublshooting Exp On Windows OS, Dual chat Up to 4LPA WFO US Shift 5 Days Working Virtual Interview Hyderabad Share cv - 9257669383(Harsha) Perks and benefits Incentives Allowances Both way cab's

Min 1 Yr International Semi Voice Exp into Technical support Loc- Hyderabad Skills - Windows OS / Microsoft Products / Gaming Support 5 Days Working | WFO CTC Up to 6 LPA | 45K In Hand + Perks 24x7 US Shifts HR Mayur - 7357769199

Skills - Technical knowledge for Microsoft products, Windows troubleshooting, Outlook, Office 365, QC tools Experience- min 2 Years Location- Hyderabad Work from office 24\7 US shifts Contact- divyam@genesishrs.com | 8905344933

Min1 Yr Exp In Technical Support (International blended) Must Have Troubleshooting Exp On Windows OS,Microsoft Office 365,Dual chat Graduate Only CTC Up to 4 LPA + Variables 24*7 Shift Immediate Joiner Only Location Hyderabad Contact8769866443 Neha

Technical Support (International) Min 1 yr exp into Technical Support (International Voice) CTC - Up to 4 LPA + Variables Any Graduate 24*7 Shifts (US) 5 days working, WFO Both way cab Location - E.City, BLR Number - 7023955677 (HR Kajal)

Job Title: Technical Support Specialist /senior technical process specialist Role Overview: As a Technical Support Advocate, you will be the frontline representative for consumer products. Your primary responsibility is to assist customers with technical issues related to windows software, hardware, and services. Youll provide timely and effective solutions, ensuring a positive customer experience. Key Responsibilities: 1. Customer Interaction: Troubleshooting : Diagnose and resolve technical issues reported by customers via phone, chat, or email. Active Listening : Understand customer concerns, ask relevant questions, and empathize with their situation. Effective Communication : Clearly explain technical concepts to non-technical users . 2. Product Knowledge: Microsoft Ecosystem : Develop expertise in Microsoft products, including Windows, Office Microsoft365, Windows on Surface devices, and more. Updates and Patches : Stay informed about product updates, patches, and known issues. Self-Service Guidance : Guide customers on using self-help resources and online documentation. 3. Issue Resolution: Tiered Support : Escalate complex issues to higher tiers when necessary. Remote Assistance : Provide remote troubleshooting assistance using tools like Microsoft Remote Desktop. Case Management : Document interactions, solutions, and follow-up actions in the support system. 4. Customer Satisfaction: First-Contact Resolution : Strive for first-contact resolution whenever possible. Professionalism : Maintain a positive and professional demeanour even during challenging interactions. Customer Feedback : Collect feedback and identify areas for improvement. 5. Collaboration: Cross-Functional Teams : Collaborate with other teams (engineering, product management) to address recurring issues. Knowledge Sharing : Contribute to internal knowledge bases and share best practices. 6. Quality Assurance: Adherence to Policies : Follow Microsoft’s support policies and guidelines. Quality Metrics : Meet performance metrics related to response time, resolution time, and customer satisfaction. The ML-CS JD will pretty much be like the ML-TS JD with the exception of: Technical Support Skills: Assisting with delivering the appropriate post install technical support. Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform – Addressing with "How To" Questions Minimum Recommended Agent Skills and Abilities: While additional skills can be developed through training, the following prerequisites are essential for supporting Microsoft consumers: 1. Accounts and Billing Skills : Account & Payment Management : Proficiency in managing subscriptions, payment options, and customer profiles. Billing Management : Understand billing processes and assist customers with billing-related inquiries. Sign-In Assistance : Help customers with sign-in or sign-up processes. Refunds and Purchases : Assist with refunds and guide customers through product purchases. Token Redemption : Help customers redeem tokens, gift cards, and promotional codes. 2. Customer Service Skills : Download Install and Activate (DIA) Skills: Assist with download, install and activation of M365 and Windows products and services. Assisting with Updating / Upgrading the Product or Service cross platform. Assisting with purchasing a product or recommend one appropriately. 3. Technical Support Skills: Assisting with delivering the appropriate post install technical support. Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform – Addressing with "How To" Questions 4. Typing Speed: Minimum typing speed of 30 words per minute. Qualifications: Education : Bachelor’s degree in computer science, Information Technology, or related field (or equivalent experience). Experience : Prior experience in technical support or customer service. Familiarity with Microsoft products and services. Certifications (e.g., Microsoft Certified: Azure Fundamentals, M365 Fundamentals) are a plus. Skills : Excellent communication skills (verbal and written). Problem-solving abilities. Patience and empathy. Ability to work in a fast-paced environment. As a Technical Support Advocate, you’ll play a crucial role in ensuring customers have a smooth experience with their products. Your dedication to solving their technical challenges will contribute to customer loyalty and satisfaction.

Warm Greetings, Job Title: Technical Support Chat Process Client: Leading Global Tech Brand Location: Whitefield, Bangalore Shift: US Rotational Shifts (5 Days Working) Job Description: We are hiring Technical Chat Support Executives with prior experience in international chat processes. The role involves providing technical assistance and troubleshooting for Apple products (Mac, iPhone, iPad, etc.) via live chat. This is an excellent opportunity for tech-savvy professionals with strong communication skills and a passion for solving customer issues. Eligibility Criteria: Experience: Minimum 6 months of experience in international chat support (mandatory) Education: Any graduate Skills Required: Strong written and verbal communication skills (English) In-depth technical knowledge and troubleshooting ability (especially on Apple devices like Mac) Good problem-solving and customer handling skills Willingness to work in US rotational shifts Job Details: Work Mode: Work from Office (Whitefield, Bangalore) Process: Technical Chat Support Shift: US Rotational Shifts Working Days: 5 days/week (2 rotational offs) CTC: Up to 4.8 LPA + Attractive Incentives Immediate Joiners Only How to Apply: Call and book your interview slot: 7829336202 / 7829336034 / 9380300644

HIRING FOR TECHNICAL SUPPORT FOR INTERNATIONAL PROCESS GRAD/UG WITH EXPERIENCE OF 1 YEAR IN SAME SAL- MAX UPTO 58000 INHAND LOC - GURGAON, PUNE WFO, 5 DAYS WORKING, 24*7 SHIFTS CAB+ INCENTIVES IMMEDIATE JOINERS ONLY (0-7 DAYS) SHASHANK 8860802842 Required Candidate profile Provide Level 2/3 technical support across users and teams Ensure secure and smooth operations Manage DNS, DHCP, and server-side configurations

Greetings from KVC CONSULTANTS LTD. Hiring for IT MNC for Service Desk Analys t for PUNE -- HINJEWADI & BANGALORE - ELECTRONIC CITY Candidates residing in Pune and Bangalore may apply for the same & outstation candidates need to relocate to Pune . Biggest IT MNC in India Process -- International Service Desk Analyst Salary - UPTO Rs 4LPA plus Other perks and benefits Roles and Responsibilities of Service Desk in an International BPO-- Incident Management : Handle and resolve technical issues, service interruptions, or customer complaints promptly to minimize downtime and disruptions for clients. Ticketing System Management : Create, manage, and track service requests or incidents in the ticketing system, ensuring timely responses and resolutions. Customer Support : Provide first-line support for clients or end-users through multiple channels (phone, email, chat), ensuring accurate solutions and professional service. Problem Diagnosis : Identify the root cause of issues reported by customers and provide effective solutions or escalate to higher-level support teams when necessary. Service Level Agreement (SLA) Compliance : Ensure all service requests are handled within agreed-upon SLAs, maintaining response and resolution times. Knowledge Management : Maintain and update knowledge base articles, troubleshooting guides, and FAQs to assist both customers and agents in resolving common issues. Escalation Management : Escalate unresolved or complex issues to the appropriate tier of support or specialized teams, ensuring efficient issue resolution. Monitoring and Reporting : Monitor system performance, incident trends, and ticket progress, and generate reports for continuous service improvement. Customer Satisfaction Focus : Ensure positive customer experiences by resolving queries efficiently and providing quality service at all stages of the support process. Service Continuity : Actively participate in activities ensuring consistent service availability and quick recovery from service disruptions or outages. Mandatory Language Skill: Prior SD experience and good English speaking skills " Note:- This is a WFO Profile and Candidate should be comfortable working for Pune or Bangalore location because this profile is available for these two locations. DM / WA / CALL ---Schedule your interview kindly call or drop your resume on the given numbers AND write - PUNE SD /BANGALORE SD WITH YOUR RESUME . HR REBA 9628373764 HR DIVYA 9821182650 HR AREESHA 9628373763 HR SIYA 7565006262 HR VANSHIKHA 9628373762 ------------------------------------------ ##KVC CONSULTANTS LTD## ##NO PLACEMENT CHARGES##

Essential Job Functions: Taking ownership of customer issues reported and responding to customer inquiries to ensure customer needs are met. Assists customers in resolving technical problems by providing guidance regarding software/hardware/application issues etc. Researching, diagnosing, troubleshooting, and identifying solutions to resolve system issues and/or refer more complex technical problems through a defined escalation process. Follows up with customers to ensure that their inquiries are resolved within the contracted or agreed-upon time frame. Logs and tracks inquiries using a ticketing tool and maintains history records including related problem documentation. Identifies, evaluates, and prioritizes customer problems and complaints to ensure that inquiries are resolved appropriately. Basic Qualifications Should have attended regular school/college with 10+2+3 as a minimum qualification in any stream of subject. Good understanding of computer systems, mobile devices, and other tech products. Ability to diagnose and troubleshoot basic technical issues. Fresher or has work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role.

Provide voice-based L1 technical support to end users Troubleshoot issues related to Windows OS, desktop hardware, printers, applications Handle login, connectivity, software installation queries Document all incidents, requests, and resolutions Required Candidate profile Escalate unresolved issues to L2/L3 teams Guide users through step-by-step technical troubleshooting Ensure SLAs &quality standards are met Excellent verbal communication and customer service skills Perks and benefits Perks and Benefits

We are hiring for Service Desk Analyst with one of Big 4 clients. Interested candidates, kindly share your resume to k.arpitha@dynpro.in/ reach out to me on 7975510903 (whats app only) Experience: 4-6Years IMMEDIATE JOINERS ONLY Contract to hire Technical Skills: Extensive knowledge of supporting and troubleshooting Windows IT Systems and network infrastructure. • Comprehensive knowledge of standard office software applications including word processing, spreadsheets, presentations, flowcharting. • Ability to organize and prioritize multiple work assignments, work with little supervision, and work well under pressure. • Good interpersonal and communication skills with the ability to communicate effectively with all levels throughout the organization.

PKF Finance Limited is looking for IT Executive to join our dynamic team and embark on a rewarding career journey. Developing and implementing the organization's IT strategy Managing the IT budget and resources Overseeing the development and maintenance of IT systems and infrastructure Coordinating with other departments to ensure that their IT needs are met Managing relationships with IT vendors and service providers Maintaining the security and confidentiality of the organization's data Providing leadership and guidance to IT staff Staying up - to - date with the latest technologies and industry trends Developing and implementing policies and procedures for the use of IT resources Collaborating with senior management to align IT goals with business objectives.

Responsibilities: Provide technical support for GreenPay's products, services, and infrastructure. Diagnose and resolve customer and internal technical issues efficiently. Assist in onboarding and training users on new systems and applications.

Role & responsibilities Working experience with Web Protocols - HTTPS, DNS, SSL/TLS, and networking standards ( Level - Intermediate Skills) Working experience with APIs and SQL - Query Language ( Level - Intermediate Skills) Working experience with System Administration concepts, Active Directory, and command-line interfaces in Windows and Linux environments ( Level - Intermediate Skills) Working experience with reading and understanding log traces for troubleshooting ( Level - Advanced) Working experience with email routing and delivery mechanisms Demonstrated problem-solving skills with a strong focus on issue resolution Excellent critical thinking and troubleshooting abilities Strong intuition for identifying potential problem areas B2 level proficiency in English (both written and verbal) Preferred candidate profile Excellent Comminication sills Graduation required