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1.0 - 5.0 years
8 - 12 Lacs
Hyderabad
Work from Office
About the role The platform engineer is responsible for supporting our Windows systems infrastructure across the enterprise to ensure our services are reliable, secure , s calable and performant . T he role involves effectively working with other cross -functional teams within the organization to meet business objectives . What you’ll do D eploy and support Windows systems infrastructure and associated services i.e Active Directory, Group Policies, DNS services etc. Ut ilize scripting and programming languages to automate daily task s Leverage infrastructure as code tools like Terraform, CloudFormation, Ansible or similar technologies to manage the infrastructure P articipate in incident management processes, quickly identifying and resolving issues. Join in root cause analysis to prevent future incidents Analyze and optimize system performance using monitoring and logging tools. Work to improve response times and decrease downtime . Collaborate with Cyber security and other teams to remediate vulnerabilities in alignment with policy Monitor infrastructure and a nalyze performance metrics to identify areas for improvement. Create and maintain documentation for systems, processes and procedures and share with team Stay updated on industry trends and emerging technologies What you’ll bring 2 + years of experience leveraging automation to manag e Windows systems and infrastructure K nowledge of cloud platforms such as AWS and Azure Experience with infrastructure as code ( IaC ) tools such as Terraform and CloudFormation T echnical experience implementing, managing and supporting windows systems infrastructure Experience using one or more programming langu ages (Python, Powershell ) Able to work flexible hours as required by business priorities; Available on a 24x7x365 basis when needed for production impacting incidents or key customer events . Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.
Posted 3 months ago
0.0 - 3.0 years
3 - 5 Lacs
Chennai
Work from Office
Job Summary As a Systems Engineer you will be responsible for managing and resolving incidents within a hybrid work model. You will work closely with the service desk team to ensure seamless operations and provide technical support using Service Now and Windows platforms. This role requires rotational shifts to maintain 24/7 support and ensure high availability of services. Responsibilities Manage and resolve incidents efficiently to minimize downtime and ensure service continuity. Collaborate with the service desk team to provide timely and effective technical support. Utilize Service Now for incident tracking and resolution to maintain accurate records. Monitor system performance and troubleshoot issues to ensure optimal functionality. Provide support for Windows-based systems ensuring they are up-to-date and secure. Implement best practices for incident management to enhance service delivery. Communicate effectively with stakeholders to provide updates on incident status and resolution. Participate in rotational shifts to provide 24/7 support and maintain high service availability. Contribute to the development of incident management processes and procedures. Analyze incident trends to identify areas for improvement and implement solutions. Ensure compliance with company policies and industry standards in all support activities. Support the integration of new technologies and systems to enhance service capabilities. Maintain a high level of customer satisfaction by delivering prompt and efficient support. Qualifications Demonstrate proficiency in incident management and service desk operations. Exhibit strong knowledge of Service Now for effective incident tracking and resolution. Possess expertise in Windows systems administration and troubleshooting. Show ability to work effectively in a hybrid work model with rotational shifts. Display excellent communication skills for stakeholder interaction. Have a proactive approach to identifying and resolving technical issues. Demonstrate commitment to continuous learning and improvement in technical skills. Certifications Required ITIL Foundation Certification Microsoft Certified: Windows Server Fundamentals
Posted 3 months ago
8.0 - 12.0 years
14 - 18 Lacs
Pune
Work from Office
Position Summary: We are seeking a highly skilled Cloud Administrator with expertise in cloud services, particularly AWS and Azure, to join our growing team. This role involves managing and optimizing cloud infrastructure, ensuring secure cloud operations, and providing solutions to common vulnerabilities flagged by the security team. The ideal candidate will have extensive experience in cloud migration, IAM management, and a solid understanding of both AWS and Azure services. In addition, familiarity with cloud monitoring tools and SAP will be advantageous. Key Responsibilities: Cloud Infrastructure Management: Administer and manage AWS cloud services, including IAM, EC2, EBS, EFS, Lambda, CloudWatch, NLB, Log Insights, and Amazon Kinesis. Implement cloud solutions to migrate workloads from on-premises to the cloud. Design, deploy, and maintain scalable and reliable cloud environments for various business applications. Security and Compliance: Work closely with the security team to identify and address common vulnerabilities and threats within the cloud environment. Ensure compliance with industry standards and best practices for cloud security. Cloud Solutions Design and Implementation: Take a holistic approach to business problems, developing end-to-end solutions that include design, procurement, implementation, and ongoing operations. Provide technical leadership and guidance on cloud adoption and migration strategies. Azure Management: Administer Azure subscriptions, Azure AD, and Azure Monitor for cloud operations and security management. Leverage Azure Sentinel for security information and event management (SIEM). Cloud Monitoring and Optimization: Utilize cloud monitoring tools such as Datadog or Dynatrace to optimize performance and ensure high availability. Troubleshoot cloud-based applications, services, and infrastructure to maintain optimal uptime and performance. Collaboration: Work with cross-functional teams, including developers, system engineers, and architects, to ensure smooth cloud operations and successful cloud migrations. SAP Integration (Optional): Provide basic support or integration services for SAP in the cloud environment. Required Skills & Qualifications: Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent work experience). Minimum of 4 years of experience in cloud administration and cloud migration, with hands-on experience in AWS services such as IAM, EC2, EBS, EFS, Lambda, and CloudWatch. Strong experience and a solid understanding of IT infrastructure fundamentals, with expertise in both Linux and Windows systems, as well as hands-on cloud experience. Solid experience with Azure cloud services, including Azure Sentinel, Azure AD, and Azure Monitor. Experience with cloud security practices, vulnerability management, and incident response. Strong understanding of cloud architecture and best practices for security and scalability. Familiarity with cloud monitoring tools like Datadog, Dynatrace, or similar. Basic knowledge of SAP is a plus. Problem-solving and troubleshooting skills, with the ability to look at business problems holistically and provide effective solutions. Excellent communication and collaboration skills. Certifications (Preferred but not required): AWS Certified Solutions Architect – Associate or Professional Microsoft Certified: Azure Solutions Architect Expert Certified Kubernetes Administrator (CKA) or similar. Preferred Qualifications: Familiarity with CloudFormation, Terraform, or other Infrastructure as Code (IaC) tools. Strong experience in cloud cost optimization strategies. Experience with hybrid cloud and multi-cloud environments.
Posted 3 months ago
2.0 - 4.0 years
4 - 6 Lacs
Mumbai
Work from Office
Technical Support Engineer Location: Mumbai Position: 1 Experience: 2-4 years Should have strong knowledge on Active directory, DNS and windows systems (Server and Desktop OS platforms) Good understanding of supporting technologies like Networking, Storage, hardware. Should have worked on ITIL framework solutions (Service Desk etc) Good understanding of process and concepts (Change management, Asset management, CMDB) Should be able to create technical write-ups and process documents Should be able to perform multi task
Posted 3 months ago
6.0 - 9.0 years
8 - 11 Lacs
mumbai
Work from Office
At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the worlds mostinnovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as theyprovide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days arethe same. Primary Skills - HPE3PAR, Nimble, PURE, EMC, Simplivity, Veeam Availability Suite, Data Domain Secondary Skills - Avamar, IDPA Backup Administration Veeam Availability Suite, Avamar, IDPA Implement Veeam Availability Suite, Avamar, IDPA Deduplication. IP Network, WAN and LAN free (SAN) based data backup design and configuration (familiarity). Data protection and backup recovery solutions familiarity such as using virtual tape, disk to disk to tape, data replication. Unix and/or Windows systems administration experience. Configuring, Maintaining NDMP backups for various NAS technologies. Configuring, Maintaining and Troubleshooting Database Backups - Planning for Media rotation, Management and Offsite Movement Scheduling of New Backups/ Modifying existing Jobs. Performing Restores Backup Monitoring and Reporting Tool Installation. Troubleshooting Backup Failures. Scripting / Automation of Minor Tasks Storage/Hyperconverged HPE3PAR, Nimble, PURE, EMC, Simplivity Install, configure as well as maintain storage hardware backup inclusive of physical plus virtual tape libraries or drives along with disk storage targets. Perform activities related to install, configure and managing SAN devices and fiber switches. Administer Brocade director FC switches as well as blade chassis FC devices. Execute FC zoning for development and production storage volumes. Manage Pure snapshot as well as recovery methods for storage volumes. Execute across-site replication of significant DR data. Supervise volume replication overnight jobs and execute improvements. Oversee IO performance of production along with development of databases LUNs. Conduct bottleneck evaluation to identify performance issues. Ensure backup methods are in place as well as tested for FC LUNs. Develop and maintain records for entire storage as well as FC systems. Primary Skills Storage Administration SAN Switch Pure Storage HPE3Par, HP3PAR, 3PAR Oracle ZFS Data Domain Isilon Backup Administration Veeam Avamar Data Domain
Posted Date not available
2.0 - 4.0 years
4 - 8 Lacs
bengaluru
Work from Office
Netap Storage Isilon, VMAX Administration Install, configure as well as maintain storage hardware backup inclusive of physical plus virtual tape libraries or drives along with disk storage targets. Ensure to install as well as configure CommVault backup software on UNIX or Linux as well as Windows systems. Perform activities related to install, configure and managing SAN devices and fiber switches. Administer Brocade director FC switches as well as blade chassis FC devices. Execute FC zoning for development and production storage volumes. Manage NetApp snapshot as well as recovery methods for storage volumes. Execute across-site replication of significant DR data. Supervise volume replication overnight jobs and execute improvements. Oversee IO performance of production along with development of databases LUNs. Provide architecture as well as performance recommendations to DBAs and Operations. Conduct bottleneck evaluation to identify performance issues. Ensure backup methods are in place as well as tested for FC LUNs. Develop and maintain records for entire storage as well as FC systems. Administer entire server systems. Collaborate with DBA as well as Ops to assure apt storage usage.
Posted Date not available
3.0 - 8.0 years
6 - 10 Lacs
pune
Work from Office
Role: Facilitator Cyber Security Location: Remote (India) Position Overview: The Facilitator plays a crucial role within our team, responsible for delivering high-quality educational content and support to students. The Facilitator will utilize their in-depth subject knowledge and experience to perform core activities such as grading, live chat support, on demand video support and quality assurance, ensuring that all content meets established standards. Additionally, the Facilitator will provide on-demand video support, engage in community support initiatives, and conduct Q&A sessions to foster student understanding and engagement. This role demands proactive learning, the ability to handle complex tasks, and the capacity to offer constructive feedback and process improvements. The Facilitator will also collaborate with mentors to identify and address weak areas within the team, contributing to the overall success and effectiveness of our educational programs. Eligibility: Work experience of 3+ years in the relevant industry is recommended, with a portfolio to prove skill sets. Experience in EdTech will be an added advantage. Strong communication skills are essential for delivering live lessons to students in the US. Proficiency in facilitating sessions via Zoom or other online platforms is required. Diversified and in-depth subject knowledge with the required degree. Good grasp of subject-specific software/tools. Primary Responsibilities: Perform all core activities (Grading, Livechat, QA, Live Lessons & Video Weekly Tutoring) within the given guidelines and achieve a QA score of 80% and above. Deliver quality (QA score will validate) content in terms of Grading and Livechat. Review the experts (Mentor Sessions) content as per the latest guidelines and processes. Proactively learn new activities / software / core-subjects and be a part of projects as and when required. Work on difficult tasks across all activities and deliver content without compromising quality. Provide suggestions/changes to activity guidelines or process documents. Review the content from external sources of all difficulty levels and send detailed feedback. Identify weak areas (Subject/Process) of the MNEs in the team and update them to the Lead. Handle queries from outside experts (MNEs). Provide on-demand video support for students. Participate in community support initiatives to assist students and resolve their queries. Conduct Q&A sessions as needed to enhance student understanding and engagement. Train MNEs and monitor their progress throughout their first 90 days (about 3 months) of onboarding. Support and guide MNEs in their day-to-day processes. Curate new tools and technology for respective subjects. Suggest additions/corrections in the current curriculum. Suggest new courses to be added as per market demand. Gauge incoming volume for chat and grading and suggest redistribution of working shifts as and when needed. Prepare initial reports for SME grading contribution and Livechat effectiveness. Secondary Responsibilities: Analyze graded checkpoints and chats/video support and rate them as per defined standards. Present findings and recommendations in a plan that drives future process improvements. Cybersecurity: Proficiency in Networking and Network Security, Linux and Windows Systems, Administration and HardeningWeb Vulnerabilities,Cryptography and Encryption,Penetration Testing,SIEMs/ Incident ResponseForensicsGovernance, Risk, and Compliance Cloud SecuritySecurity+ and CEH Certification Technical ability to configure virtual machines with Virtual Box and VMWare.
Posted Date not available
1.0 - 5.0 years
8 - 12 Lacs
hyderabad
Work from Office
About the role The platform engineer is responsible for supporting our Windows systems infrastructure across the enterprise to ensure our services are reliable, secure , s calable and performant . T he role involves effectively working with other cross -functional teams within the organization to meet business objectives . What you’ll do D eploy and support Windows systems infrastructure and associated services i.e Active Directory, Group Policies, DNS services etc. Ut ilize scripting and programming languages to automate daily task s Leverage infrastructure as code tools like Terraform, CloudFormation, Ansible or similar technologies to manage the infrastructure P articipate in incident management processes, quickly identifying and resolving issues. Join in root cause analysis to prevent future incidents Analyze and optimize system performance using monitoring and logging tools. Work to improve response times and decrease downtime . Collaborate with Cyber security and other teams to remediate vulnerabilities in alignment with policy Monitor infrastructure and a nalyze performance metrics to identify areas for improvement. Create and maintain documentation for systems, processes and procedures and share with team Stay updated on industry trends and emerging technologies What you’ll bring 2 + years of experience leveraging automation to manag e Windows systems and infrastructure K nowledge of cloud platforms such as AWS and Azure Experience with infrastructure as code ( IaC ) tools such as Terraform and CloudFormation T echnical experience implementing, managing and supporting windows systems infrastructure Experience using one or more programming langu ages (Python, Powershell ) Able to work flexible hours as required by business priorities; Available on a 24x7x365 basis when needed for production impacting incidents or key customer events . Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.
Posted Date not available
2.0 - 7.0 years
8 - 12 Lacs
hyderabad
Work from Office
About the rolePlatform Engineer (Windows) The platform engineer is responsible for supporting our Windows systems infrastructure across the enterprise to ensure our services are reliable, secure, scalable and performant. The role involves effectively working with other cross-functional teams within the organization to meet business objectives. What youll do Deploy and support Windows systems infrastructure and associated services i.e Active Directory, Group Policies, DNS services etc Utilize scripting and programming languages to automate daily tasks Leverage infrastructure as code tools like Terraform, CloudFormation, Ansible or similar technologies to manage the infrastructure Participate in incident management processes, quickly identifying and resolving issues. Join in root cause analysis to prevent future incidents Analyze and optimize system performance using monitoring and logging tools. Work to improve response times and decrease downtime. Collaborate with Cyber security and other teams to remediate vulnerabilities in alignment with policy Monitor infrastructure and analyze performance metrics to identify areas for improvement. Create and maintain documentation for systems, processes and procedures and share with team Stay updated on industry trends and emerging technologies What well want you to have: Bachelors degree in computer science, Information Technology, or a related field 2+ years of experience leveraging automation to manage Windows systems and infrastructure Knowledge of cloud platforms such as AWS and Azure Experience with infrastructure as code (IaC) tools such as Terraform and CloudFormation Technical experience implementing, managing and supporting windows systems infrastructure Experience using one or more programming languages (Python, Powershell) Good interpersonal skills to work effectively within and outside of the immediate team Able to work flexible hours as required by business priorities; Available on a 24x7x365 basis when needed for production impacting incidents or key customer events. Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.
Posted Date not available
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