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2.0 - 4.0 years
3 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Role & responsibilities : Provide advanced desktop support for end-users including troubleshooting hardware, software, and network issues. MAC Support (Configuration, troubleshooting, JAMF ,iTunes) skills are mandatory. Install, configure, and maintain desktop systems, applications, and peripheral equipment. Manage and resolve escalated tickets from Level 1 & L2 support. Coordinate with other IT teams to ensure the stability and efficiency of IT infrastructure. Document and record all support activities through the ticketing system. Conduct regular system checks and maintenance to ensure optimal performance. Assist in software deployment and updates. Provide technical guidance and training t...
Posted 5 months ago
0.0 - 3.0 years
4 - 5 Lacs
Bengaluru
Work from Office
HI Warm Greetings, We Are Hiring! You can call us /whatsapp and book your interview slots chethana :7829336034 / Deepa : 9380300644 / Sheez :7829336202 / 9986267393 We are looking for G raduate freshers with strong technical skills and excellent communication abilities to join our team as Technical Support Associates . If you are a quick learner with a passion for solving technical issues, this is the perfect opportunity for you! Key Responsibilities : Provide technical support and troubleshoot Microsoft product-related queries (Windows OS, Office Suite, etc.) Resolve issues related to software installation, system configuration , and performance Deliver excellent customer service by communi...
Posted 5 months ago
2.0 - 7.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Provide voice-based L1 technical support to end users Troubleshoot issues related to Windows OS, desktop hardware, printers, applications Handle login, connectivity, software installation queries Document all incidents, requests, and resolutions Required Candidate profile Escalate unresolved issues to L2/L3 teams Guide users through step-by-step technical troubleshooting Ensure SLAs &quality standards are met Excellent verbal communication and customer service skills Perks and benefits Perks and Benefits
Posted 5 months ago
1.0 - 4.0 years
2 - 4 Lacs
Bengaluru
Work from Office
Must have good fluent communication to handle US clients. 1+ year of experience in troubleshooting Desktop, Windows OS, Microsoft Office, desktop applications & Windows related applications. Engineer should be flexible working in rotational shifts.
Posted 5 months ago
1.0 - 6.0 years
3 - 8 Lacs
Bengaluru
Work from Office
Must-Have Skills Knowledge in supporting MAC OSX (Ventura), IOS platform, MDMs, JAMF, Microsoft imaging technologies like Intune, SCCM. Knowledge on Windows 10/11 operating system, commands, and related common tools Basic Networking Knowledge Knowledge on technologies like virtualization and SCCM Good to have skills Certification : CCNA, MS / Azure certifications Required qualifications to be successful in this role: Full time graduate ( BE/Btech/MCA/BCA etc) Skills: Master Data Management Server - Wintel Windows Wintel/Windows Server
Posted 5 months ago
4.0 - 7.0 years
6 - 9 Lacs
Hyderabad, Bengaluru
Hybrid
Role & responsibilities Oversee the resolution of hardware, software, and application issues escalated from Level 1 and Level 2 engineers. Ensure compliance with patch management, software upgrades, and application installations. Lead the operation of the IT Lounge, ensuring a welcoming and efficient support experience. Manage end-user onboarding and offboarding, ensuring all equipment and software access is handled efficiently. Lead the health check process for AV equipment in conference rooms. Manage and coordinate key events, including pre-event checks, logistics, and real-time monitoring. Troubleshoot and provide support for audio/video issues, including weekend support as required. Work...
Posted 5 months ago
5.0 - 8.0 years
7 - 10 Lacs
Bengaluru
Work from Office
Roles and Responsibilities: Customer Service: Handle customer inquiries, requests, and complaints related to delivery of services. Provide customers with accurate information about resolution times and updates and engage the right personnel to ensure resolution Install and configure new IT equipment and software, ensuring compatibility and optimal performance. Manage inventory of IT equipment and supplies, tracking usage and ensuring adequate stock levels. Documentation and Record-Keeping: Maintain & Update ITSM Records in a timely manner. Verify and record completed tasks and service reports Coordinating with technicians and work with Internal / Partner teams to ensure activities per SLA. A...
Posted 5 months ago
0.0 - 1.0 years
0 - 2 Lacs
Bengaluru
Work from Office
Job Title: IT Analyst Company: New Era Technology www.neweratech.com Location: Client Office, Bangalore (Onsite) Employment Type: Full-Time | Permanent Role with New Era Technology Work Mode: 24/7 Rotational Shifts (Including Night & Weekend Support as per schedule) Job Summary: New Era Technology is hiring dynamic IT Analysts to join our team in Bangalore. This is a full-time role where you will act as a Level 1 Technical Support Executive, managing inbound calls and ticket-based queries from internal users. Key Responsibilities: Act as the first point of contact for internal IT technical support queries via phone, tickets, or chat. Handle and resolve procedural, process, and technical issu...
Posted 5 months ago
2.0 - 6.0 years
0 - 3 Lacs
Mumbai
Work from Office
Job Description: We are looking for a Technical Service Desk Executive to support end-users by troubleshooting hardware and software issues. You must have hands-on experience with Service Desk ticketing tools, ITIL processes, and strong technical skills. Responsibilities: Troubleshoot Windows, Mac, MS Office, Teams, OneDrive, and office applications. Manage hardware and OS issues for laptops, desktops, and other end-user devices. Follow ITIL processes for incident and service management. Provide excellent communication and customer support. Requirements: 2-3 years experience in a technical service desk role. Good knowledge of IT troubleshooting and ticketing systems. Strong understanding of ...
Posted 5 months ago
3.0 - 4.0 years
3 - 5 Lacs
Hyderabad
Remote
NO CAREER GAPS - DO NOT APPLY ON NAUKRI WApp CV: 888-464-3032 Call: 022-4614-1600 -- 3 - 4 yrs Exp in Desktop Support + AD + O365 Admin Night Shift SCCM, RMM Tools Office 365 Admin Center Windows Active Directory Outlook, VPN Excellent Spoken English Required Candidate profile Excellent Spoken English 3-5 Years in Desktop Support & System Admin Exp Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate WApp: 888-464-3032 Call: 022-4614-1600
Posted 5 months ago
3.0 - 4.0 years
3 - 5 Lacs
Bengaluru
Remote
NO CAREER GAPS - DO NOT APPLY ON NAUKRI WApp CV: 888-464-3032 Call: 022-4614-1600 -- 3 - 4 yrs Exp in Desktop Support + AD + O365 Admin Night Shift SCCM, RMM Tools Office 365 Admin Center Windows Active Directory Outlook, VPN Excellent Spoken English Required Candidate profile Excellent Spoken English 3-5 Years in Desktop Support & System Admin Exp Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate WApp: 888-464-3032 Call: 022-4614-1600
Posted 5 months ago
3.0 - 4.0 years
3 - 5 Lacs
Pune
Remote
NO CAREER GAPS - DO NOT APPLY ON NAUKRI WApp CV: 888-464-3032 Call: 022-4614-1600 -- 3 - 4 yrs Exp in Desktop Support + AD + O365 Admin Night Shift SCCM, RMM Tools Office 365 Admin Center Windows Active Directory Outlook, VPN Excellent Spoken English Required Candidate profile Excellent Spoken English 3-5 Years in Desktop Support & System Admin Exp Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate WApp: 888-464-3032 Call: 022-4614-1600
Posted 5 months ago
3.0 - 4.0 years
3 - 5 Lacs
Kolkata
Remote
NO CAREER GAPS - DO NOT APPLY ON NAUKRI WApp CV: 888-464-3032 Call: 022-4614-1600 -- 3 - 4 yrs Exp in Desktop Support + AD + O365 Admin Night Shift SCCM, RMM Tools Office 365 Admin Center Windows Active Directory Outlook, VPN Excellent Spoken English Required Candidate profile Excellent Spoken English 3-5 Years in Desktop Support & System Admin Exp Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate WApp: 888-464-3032 Call: 022-4614-1600
Posted 5 months ago
3.0 - 4.0 years
3 - 4 Lacs
Kolkata
Remote
NO CAREER GAPS - DO NOT APPLY ON NAUKRI To Apply, WApp CV to 888-464-3032 -- 3 - 4 yrs Exp in Desktop Support & AD & O365 Admin Night Shift SCCM, RMM Tools Office 365 Admin Center Windows Active Directory Windows, Mac Outlook Excellent Spoken English Required Candidate profile Excellent Spoken English Desktop Support & System Admin Exp - 3-4 Years Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate 6-Day Work Rotational w/off WApp: 888-464-3032
Posted 5 months ago
3.0 - 4.0 years
3 - 4 Lacs
Hyderabad
Remote
NO CAREER GAPS - DO NOT APPLY ON NAUKRI To Apply, WApp CV to 888-464-3032 -- 3 - 4 yrs Exp in Desktop Support & AD & O365 Admin Night Shift SCCM, RMM Tools Office 365 Admin Center Windows Active Directory Windows, Mac Outlook Excellent Spoken English Required Candidate profile Excellent Spoken English Desktop Support & System Admin Exp - 3-4 Years Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate 6-Day Work Rotational w/off WApp: 888-464-3032
Posted 5 months ago
3.0 - 4.0 years
3 - 4 Lacs
Bengaluru
Remote
NO CAREER GAPS - DO NOT APPLY ON NAUKRI To Apply, WApp CV to 888-464-3032 -- 3 - 4 yrs Exp in Desktop Support & AD & O365 Admin Night Shift SCCM, RMM Tools Office 365 Admin Center Windows Active Directory Windows, Mac Outlook Excellent Spoken English Required Candidate profile Excellent Spoken English Desktop Support & System Admin Exp - 3-4 Years Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate 6-Day Work Rotational w/off WApp: 888-464-3032
Posted 5 months ago
3.0 - 4.0 years
3 - 4 Lacs
Pune
Remote
NO CAREER GAPS - DO NOT APPLY ON NAUKRI To Apply, WApp CV to 888-464-3032 -- 3 - 4 yrs Exp in Desktop Support & AD & O365 Admin Night Shift SCCM, RMM Tools Office 365 Admin Center Windows Active Directory Windows, Mac Outlook Excellent Spoken English Required Candidate profile Excellent Spoken English Desktop Support & System Admin Exp - 3-4 Years Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate 6-Day Work Rotational w/off WApp: 888-464-3032
Posted 5 months ago
- 1 years
1 - 2 Lacs
Nagpur
Work from Office
Job Position: Technical Support Engineer Job Location- Nagpur Are you a recent graduate passionate about technology and eager to launch your career in IT? We are looking for enthusiastic freshers with strong English communication skills and a willingness to learn, grow, and contribute in a fast-paced tech environment. Key Responsibilities: Deliver first-level technical support for IT-related issues. Troubleshoot and resolve service requests and incidents efficiently. Assist in administering and supporting Microsoft services and cloud applications. Support network-related issues and collaborate on cloud-based solutions. Document support processes, issues, and resolutions clearly. Communicate ...
Posted 5 months ago
1 - 3 years
2 - 6 Lacs
Mumbai Suburban
Hybrid
In this role, you will handle escalated support tickets, conduct in- depth diagnostics, and play a critical role in deploying software on our self-ordering kiosks at client locations.• Candidates mail your resume : yogini.fortumax@gmail.com
Posted 5 months ago
3 - 8 years
2 - 7 Lacs
Gandhinagar
Work from Office
I hope this email finds you well! We have an opening for IT Support Specialist Sr. at Telus Digital, Gandhinagar, Gujarat. Please find below the key responsibilities, qualifications, and expectations for this role, we believe your background and experience align well with what we're looking for, and we'd love for you to review it in detail. Job Description: Role: IT Support Specialist Sr. Work Location: Gift City, Gandhinagar Working Mode: 5 days Work from office Shift Timings: Rotational Flexible Shift (including Night shift) Position Overview: The Desktop EUC Support Specialist is responsible to provide first line support to internal and external clients, administration staff, and EUC spec...
Posted 5 months ago
2 - 6 years
0 Lacs
Chennai
Hybrid
Role & responsibilities Direct Responsibilities 1. Monitor the applications (presentation and middleware layers, database, scheduled tasks) 2. Incident troubleshooting, communicate status to end users, prevent future occurrences 3. Deploy new releases and patches in production 4. Implement application configuration changes 5. Automate and schedule applicative production and recurrent tasks 6. Work on projects related to application improvement, migrations 7. Manage Staging environments 8. Define, implement, and maintain the disaster recovery plan Contributing Responsibilities 1. Study application evolutions with the development and business analysis teams 2. Create and maintain documentation...
Posted 5 months ago
1 - 6 years
3 - 8 Lacs
Pune, Bengaluru, Gurgaon
Work from Office
6 month of Experience in Technical Customer Support / L1 / L2 / CCNA Certified / Cloud Support 5 Days Working Rotational Shift Salary 4.5lpa to 8 lpa Job Location - Gurgaon, Bangalore, Chennai, Pune, Thane, Mumbai Required Candidate profile Must have 1 Year of experience in Technical Support (L1 & L2) Must have Knoweldge :- O365/Cloud Server/Azure/Windows/OS/Active Directory/Networking/DHCP/DNS Share ur CV - tscv2708@gmail.com
Posted 5 months ago
1 - 6 years
3 - 8 Lacs
Pune, Bengaluru, Gurgaon
Work from Office
6 month of Experience in Technical Customer Support / L1 / L2 / CCNA Certified / Cloud Support 5 Days Working Rotational Shift Salary 4.5lpa to 8 lpa Job Location - Gurgaon, Bangalore, Chennai, Pune, Thane, Mumbai Required Candidate profile Must have 1 Year of experience in Technical Support (L1 & L2) Must have Knoweldge :- O365/Cloud Server/Azure/Windows/OS/Active Directory/Networking/DHCP/DNS Share ur CV - tscv2708@gmail.com
Posted 5 months ago
2 - 4 years
3 - 4 Lacs
Sonipat
Work from Office
Hiring for IT Specialist @ Sersa, Sonipat in IT & Technical Support Department Exp.- Minimum 2years exp. in an IT role salary- 30-40k good knowledge of Window/Linux enviornment and networking and troubleshooting int. candidate cont. on- 8222822052
Posted 6 months ago
1.0 - 6.0 years
2 - 4 Lacs
pune
Work from Office
Domain - International Technical Voice Support Min 1yr exp. in Tech Support/Service desk/Troubleshooting/L1 Any Graduate CTC - 4 LPA WFO-5 days working US SHIFTS Contact - KRITIKA 9784269728 Perks and benefits Both Ways Cab AllowanceS and Incentives
Posted Date not available
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