Team Lead - Desktop Support - US Clients - Night Shift - Permanent WFH 31west Global Services

5.0 - 7.0 years

5 - 6 Lacs

bengaluru

Remote

WApp CV: 888-464-3032 Call: 022-4614-1600 . - 5+ yrs Exp in Desktop Support, O365 Admin, AD - 2+ yrs Exp in Team Handling - Worked on SCCM, RMM Tool - Excellent English REQ - Team Management - Quality & Training - Client Handling - Self-Motivated . Required Candidate profile No Career Gaps * Excellent English Comm Excellent Team Handling Skills Multi-Tasking Skills Permanent WFH Must have laptop & Wi-fi Night Shift BE / BSc / Diploma WApp: 888-464-3032 Call: 022-4614-1600

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It Support Analyst Allegis Group

1.0 - 5.0 years

4 - 9 Lacs

bengaluru

Work from Office

IT Support Analyst Years of experience- 2-5 Years MAC OS Windows OS Microsoft Applications (Outlook, Teams, Office) Okta, Slack, Zoom, O365, AWS, Azure. MDM platforms include SCCM, JAMF, Intune Communication skill (Good in English written & Spoken). Articulate Issue / Working with team in India and outside of India Open to flexible working hours Flexibility to work extended hours to meet business critical requirements. Additional Support Details: In addition to the above skills: Interacted with international users Ability to read people and gauge situation for criticality Quick in decision making Leverage global support model Know how and when to escalate to next level

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Windows Support Professional Sb Hr Consultancy Kolkata

5.0 - 6.0 years

6 - 10 Lacs

noida, bengaluru

Work from Office

Should have very good skills in Windows administration & Scripting. Should have good knowledge of Microsoft OS version Windows 10/11, Windows server 2016/2019/2022. Should have knowledge of Infrastructure services Required Candidate profile • Should have working experience on O365 technologies. • Strong analytical/problem solving and troubleshooting skills. • Good written and verbal Communications Skills

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Technical Support International Voice Process_Big4 Client Hyderabad Dynpro

1.0 - 3.0 years

2 - 5 Lacs

hyderabad

Hybrid

Hello Everyone, We are hiring from technical support international voice process for one of the Big4 clien t. Kindly reach me on 9353629875 soumya.s@dynpro.in Technical Support (International Voice Process) Payroll: Dynpro ( Contract2Hire) Experience: 0- 3 Years Graduation Rotational Shift Work Location: Hyderabad ( Mind Space ) Hybrid Model Mandatory Skills: Excellent written, verbal, listening, analytical and logical skills. Easily grasp and communicate complex ideas. Excellent problem solving skills. Knowledge of MS Office 2016 including Outlook, Exchange Servers, Office 365 Knowledge of computer Hardware and Software troubleshooting. Knowledge of Operating Systems like Window 7, 8,8.1 and 10 & Mac Knowledge of Network and Internet troubleshooting Knowledge of PDA (mobile devices) Setup & troubleshooting Knowledge of Active Directories Please share your profiles to the below mentioned details Note: Looking for some one who can join with in 0-15 Days. Kindly share the updated CV if the profile is match as per the below mentioned details. Exp: Rel Exp: Ctc: Exp Ctc: NP: Warm Regards, Soumya Soudi 9353629875 soumya.s@dynpro.in HR Recruiter DynPro India Pvt. Ltd.,

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L1 Support Engineer Desicrew Solutions

1.0 - 4.0 years

1 - 3 Lacs

chennai, coimbatore, bengaluru

Work from Office

Windows & Linux OS Computer Components & Peripherals Networking (LAN/WAN/Wi-Fi) Software Installation Troubleshooting (Hardware/Software/Network) Flexible for 24/7 Shifts English (US Accent & Writing) Send resume: mohanrajk@desicrew.in Required Candidate profile Customer Service & Interpersonal Skills Interested to work in all locations Strong communication required

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L1 & L2 Network Support, US Technical Support Voice, CCNA Professional Demographic Hr Services

1.0 - 6.0 years

3 - 8 Lacs

pune, bengaluru, delhi / ncr

Work from Office

6 month of Experience in Technical Customer Support / Hardware / L1 / L2 / CCNA Certified / Cloud Support 5 Days Working Rotational Shift Salary 4.5lpa to 8 lpa Job Location - Gurgaon, Bangalore, Chennai, Pune, Thane, Mumbai Required Candidate profile 6 Month of experience in Tech Support - International Voice & Blended Process Hardware /O365/Cloud Server/Azure /Active Directory HR Fizza - 8400757681 HR Gajal - 9910460861

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Production Ops Lead NCSI Technologies

5.0 - 10.0 years

12 - 21 Lacs

pune

Work from Office

Position summary: Ensure that the team is sufficiently and adequately staffed in all shifts with rightly skilled resources to support 24x7 operations. Has a secondary role as Technical Lead to drive team to perform L1.5 tasks such as Patching, SOP Based troubleshooting, Automation via Scripts etc.. Identify areas for process and efficiency improvements within Prod OPS and optimize services. Lead, participate and contribute to service improvements Work with the SDM, Operations Managers and Infra L2 support teams to ensure E2E Prod OPS & monitoring operations are managed within SLAs and expectations. Key responsibilities: 24 x 7 Prod OPS Ensures that 24 x 7 Prod OPS team is working effectively. Ensures that Standard Operating Procedures are in place for all Prod OPS tasks and that escalation to support teams is timely and effective. Ensure that monitoring is in place for all client infrastructure and maintain inventory. Ensure that critical alerts are actioned on promptly before business impact. Ensure timely escalation and track issues till resolution. Team management responsibilities Ensure team is rightly staffed to support operations Ensure team is competent on the use of the customer & NCS tools and trained on the processes Document and update processes and guides Identify areas for process and efficiency improvements Qualifications: IT degree Experience Minimum 5 years’ relevant experience in Windows Support & Automation of simple tasks. Minimum 2 years work experience as 24x7 operations support team lead Hands-on experience in infrastructure operations support Extensive knowledge and experience in 24x7 E2E monitoring of infrastructure Must be willing to work on call after office hours. Knowledge required Knowledge of Windows & monitoring tools (e.g. Logic Monitor) K nowledge of ITSM tools (e.g. ServiceNow) Good to have ITIL intermediate certificate Technical certifications Soft skills Ability to lead, influence and coordinate resources to achieve results Autonomous and self-motivated Good communication (verbal and written) skills Demonstrates initiative and a commitment to continuous improvement Ability to perform under pressure Roles and Responsibilities NA

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