119 Windows Support Jobs - Page 2

Technical Customer Support / Windows/ Desktop / L1 / L2 / L3 / CCNA 5 Days Working Rotational Shift Salary 3lpa to 4.5lpa Job Location - Gurgaon, Bangalore, Pune Required Candidate profile Fresher Graduate Only with Good English Must have Knoweldge Good Technical Knowledge :- Hardware / Desktop / Windows Support Share ur CV - tscv2708@gmail.com HR Jessica - 7389372021

Quality Analyst-Service Desk Min. 2 Years of exp. in international BPO-Service Desk |1 Year as Quality Analyst on papers Exp. in Service Desk/ Microsoft troubleshooting/ Windows OS Exp. with QC Tools / RCA Night Shift CTC-Up to 6LPA Notice- 0-30 Days Perks and benefits Night Shift Allowances & Other Incentives

Level 1 support for PC client issues e.g. desktop/laptop hardware, software, OS, printers, etc. Provide information on IT processes, general how-to queries and known outages. When a problem is reported, the Help Desk Analyst must analyse the symptoms, determine the root cause, review Knowledge Base instructions, provide resolution and document the relevant details. Escalate to appropriate Level 2 team when needed and monitor progress on critical priority tickets. Follow-up with Level 2 support teams for timely completion of tasks. This job role requires candidates to provide IT support on inbound and outbound calls, web tickets and chat. The IT Help Desk team operates on 24x7 basis. Team members are required to work in rotational shifts and observe a 5-day working week.

Exp: 1 yr expr into Technical support chat Salary: 4 LPA Must expr into Microsoft and windows products Location: Hyderabad Immediate joiners preferrable Excellent communication skills Interview: Direct walk in Thanks Js4u 9600445623/7826055629

Hiring for CMM5 Level Org!!Proven work experience as a MAC OS Desktop Support Engineer, Technical Support Engineer or similar role.Ability to perform remote troubleshooting and provide clear instructions.Hands-on experience with Mac OS, Windows envt

Min 1 yr expr into Technical dual chat Must expr into Microsoft and windows products Location: Hyderabad Immediate joiners preferrable Excellent communication skills Typing speed 35 WPM Salary: 1 Yr 4.5 LPA/ 2 Yrs 6 LPA Thanks Christy 7200217280

Join Infosys BPM Ltd. Windows Support (Chat Process) Hyderabad Are you ready to take your technical support career to the next level? Infosys BPM is hiring Technical Process Specialists and Senior Technical Process Specialists for our Windows Support Chat Process in Hyderabad! If youre passionate about troubleshooting and customer service, this is your chance to work with Microsofts consumer products and deliver exceptional support via chat. About the Role: Position: Senior Technical Process Specialist / Technical Process Specialist Location: Hyderabad (100% Work from Office) Experience: 1 – 6 Years Shift: 24x7 Rotational Shifts What You’ll Do: Be the first point of contact for customers seeking assistance with Microsoft Windows & O365 issues. Provide fast, clear, and effective solutions through chat support. Create a positive experience by showing empathy and patience while troubleshooting. Use your technical expertise to diagnose and resolve complex problems. Must-Have Skills & Qualifications: Typing speed of 35 WPM or higher (mandatory) Prior experience in technical support via chat Excellent written and verbal communication skills Any Graduate or Postgraduate (Degree Certificate & Consolidated Marksheet mandatory) Hands-on experience troubleshooting Microsoft Windows & O365 queries Certifications like Microsoft Certified: Azure Fundamentals or M365 Fundamentals are a strong plus Strong problem-solving skills and ability to thrive in a fast-paced environment Patience, empathy, and a customer-first mindset Must be ready for 100% WFO , no hybrid options Interview Details: Dates: 5th, 12th, 19th & 26th July 2025 Time: 10:00 AM – 01:00 PM Venue: Infosys BPM Limited, Infosys STP Gate No. 2, Madhava Reddy Colony, Opposite ISB College, Interview Building No. 2, Hyderabad What to Bring: Updated resume (printout) Two valid photo ID proofs (PAN Card/Driving License/Voter ID/Passport) Original education documents for verification (10th, 12th, Graduation Sem-wise marksheets, CMM, provisional & original degree certificates) Important Notes: Laptops, cameras, and other electronic devices are not allowed at the venue due to security reasons. Original Government ID is mandatory for security clearance. Preference will be given to immediate joiners . Infosys BPM is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace where everyone can thrive. Ready to launch your career with a global leader? Come meet us and take the first step toward a rewarding future! Regards, Infosys BPM Talent Acquisition | INFY HR

Key Skills: Windows Support, Linux, MAC, Servicenow ticketing. Roles and Responsibilities: Provide first-level support for laptops, desktops, printers, mobile devices, and other tech equipment. Diagnose and resolve technical issues in accordance with defined severity levels and SLAs. Perform installation, configuration, and troubleshooting of operating systems such as Windows 10, Windows 11, and macOS (e.g., Sonoma, Ventura). Provide support for printer setup and troubleshooting, Slack, Google Cloud Platform (GCP), VPN, and Microsoft 365 (O365) applications. Resolve software and hardware-related issues efficiently. Configure network and local printers and resolve common printing problems. Log, prioritize, and track helpdesk tickets using FreshWorks or other ITSM tools. Escalate unresolved technical issues to the appropriate internal teams or vendors. Collaborate closely with other IT team members to diagnose complex problems and deliver resolutions. Work with cross-functional departments to understand and address specific technical needs. Document resolutions for recurring issues and update the internal knowledge base. Provide ongoing support for Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint. Support AV room equipment and ensure full functionality for meetings and presentations. Coordinate with network/infrastructure teams to resolve Wi-Fi or connectivity issues beyond first-level troubleshooting. Deliver prompt support via phone, Slack, and FreshWorks ticketing system, ensuring timely updates and follow-ups. Track laptop devices under warranty and manage vendor coordination for repairs or replacements. Maintain detailed records of warranty claims and follow through to resolution. Experience Requirements: 2-4 years of hands-on experience in an IT Helpdesk support role. Strong background in PC hardware troubleshooting, software installation, and user support. Experience resolving common issues on Windows and macOS platforms. Proven ability to handle multi-channel support (Slack, ticketing systems, and phone) efficiently. Familiarity with O365 tools and applications, including resolving typical user-related issues. Experience maintaining and supporting AV conference room equipment is a plus. Ability to coordinate with cross-functional technical teams and external vendors. Previous experience managing helpdesk documentation and knowledge bases. Preferred experience with endpoint security tools (e.g., ManageEngine or similar solutions). Working knowledge of patch management practices and related tools is an advantage. Education: Any Post Graduation, Any Graduation.

Exclusive Women Walkin Drive for Sr.Systems Engineer at Bangalore on 22-July- 25 Greeting from Infosys BPM Ltd., You are kindly invited for the Infosys BPM:: Walk-In Drive on 22-July- 25 at Bangalore. Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please mention Candidate ID on top of the Resume https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT-206442 Interview Information: Interview Date: 22-July- 2025 Interview Time: 9 AM till 12 PM Interview Venue - Bangalore:: Infosys BPM Limited, #785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road, Sarakki, 1st Phase JP Nagar, Bengaluru, Karnataka - 560078 Landmark: Near Sindhoor Convention Centre Note: No Candidate parking facility available at JP Nagar recruitment center location. Note: Candidates to carry earphones or headphones to the hiring venue for in-person interviews. Personal Laptops not allowed in the venue. Documents to Carry: Please carry 2 set of updated CV (Hard Copy). Please carry Face Mask**. Mandatory to carry PAN Card or Passport for Identity proof. Job Description: Role-MAC Admin ( Technology Analyst- IT Service Management-CCNA or CCNP) Experience-6+Years Job Location-Hyderabad(Interview location only Bangalore) Notice Period-Immediate joiners Roles and Responsibilities, Desktop and Servers-Mac Should have expert understanding of the MAC environment, deployment, troubleshooting and remote support. Apple certification / Mac technician considered an important asset (not mandatory) Some Linux and Window experience a bonus Mac OS application deployment and integration. Knowledge with MAC installation and application deployment. Hands-on experience with multiple Mobile Device Management (MDM) solutions like Jamf Pro . Windows Server Virtualization Hyper V, VMware hand on installing server OS server role DNS,DHCP etc. Candidate will have experience in Active Directory, TCP/IP configuration/troubleshooting, network printers, and all-around problem solving and troubleshooting in a Windows environment. Understanding of Microsoft administrative tolls including Active Directory, Print Server,Remote Desktop Access Effective organizational skills, time management and communication skills. Network Basic understanding of networking should be able to configure, troubleshoot L2 device like Cisco access switch Cisco DB switch Cisco firewall. Basicunderstanding on Wireless Access Point. Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations. Performing disaster recovery operations and data backups when required. Protecting data, software, and hardware by coordinating, planning and implementing network security measures. Troubleshooting, diagnosing and resolving hardware, software, and other network and system problems. Replacing faulty network hardware components when required. Maintaining,configuring, and monitoring virus protection software and applications. Monitoring network performance to determine if adjustments need to be made. A self-starter able to work independently but comfortable working in a team environment. Regards, Infosys BPM Recruitment team

Exclusive Women Walkin Drive for Sr.Systems Engineer at Bangalore on 22-July- 25 Greeting from Infosys BPM Ltd., You are kindly invited for the Infosys BPM:: Walk-In Drive on 22-July- 25 at Bangalore. Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please mention Candidate ID on top of the Resume https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT-206442 Interview Information: Interview Date: 22-July- 2025 Interview Time: 9 AM till 12 PM Interview Venue - Bangalore:: Infosys BPM Limited, #785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road, Sarakki, 1st Phase JP Nagar, Bengaluru, Karnataka - 560078 Landmark: Near Sindhoor Convention Centre Note: No Candidate parking facility available at JP Nagar recruitment center location. Note: Candidates to carry earphones or headphones to the hiring venue for in-person interviews. Personal Laptops not allowed in the venue. Documents to Carry: Please carry 2 set of updated CV (Hard Copy). Please carry Face Mask**. Mandatory to carry PAN Card or Passport for Identity proof. Job Description: Role-MAC Admin ( Sr. Systems Engineer - IT Service Management-CCNA or CCNP) Experience-3+Years Job Location-Chennai(Interview location Bangalore) Notice Period-Immediate joiners Roles and Responsibilities, Desktop and Servers-Mac Should have expert understanding of the MAC environment, deployment, troubleshooting and remote support. Apple certification / Mac technician considered an important asset (not mandatory) Some Linux and Window experience a bonus Mac OS application deployment and integration. Knowledge with MAC installation and application deployment. Hands-on experience with multiple Mobile Device Management (MDM) solutions like Jamf Pro . Windows Server Virtualization Hyper V, VMware hand on installing server OS server role DNS,DHCP etc. Candidate will have experience in Active Directory, TCP/IP configuration/troubleshooting, network printers, and all-around problem solving and troubleshooting in a Windows environment. Understanding of Microsoft administrative tolls including Active Directory, Print Server,Remote Desktop Access Effective organizational skills, time management and communication skills. Network Basic understanding of networking should be able to configure, troubleshoot L2 device like Cisco access switch Cisco DB switch Cisco firewall. Basicunderstanding on Wireless Access Point. Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations. Performing disaster recovery operations and data backups when required. Protecting data, software, and hardware by coordinating, planning and implementing network security measures. Troubleshooting, diagnosing and resolving hardware, software, and other network and system problems. Replacing faulty network hardware components when required. Maintaining,configuring, and monitoring virus protection software and applications. Monitoring network performance to determine if adjustments need to be made. A self-starter able to work independently but comfortable working in a team environment. Regards, Infosys BPM Recruitment team

Assistant Manager - IT Skills-Windows 10/11, MS Office 365, macOS, Active Directory, SCCM, InTune, Autopilot Exp- Min 5 Years Location- Navi Mumbai Work from Office Contact - divyam@genesishrs.com | 8905344933 - Divyam Goyal

Job Description Role: Technical Specialist As a responsible Technical Specialist, you need to provide a high level of customer service to our clients across a wide variety of incidents and service requests. Provide both service transition functions and ongoing support activities, as well as assist in the development of support processes and procedures where required. Provide support activities including Provisioning, Incident and Change Management across a wide range of technologies. Provide an effective and efficient end-user service as a central point of contact between end users and the Information Services for the reporting and resolution of incidents and service requests. Co-ordination and Interaction with business users via different modes of communication. Required Skills Strong understanding and experience supporting Windows 7 / Above and other Operating Systems Strong Infrastructure knowledge like disc utilization, server monitoring, server housekeeping, patching, storage, VMware, Hyper and Azure. Strong understanding and experience supporting Windows Server 2008, 2012, 2016 Strong understanding and experience supporting Office 365 Strong understanding and experience supporting Office 2007-2016 Strong understanding of Microsoft Active Directory, Group Policy and User Permissions Basic understanding of network concepts and ability to perform basic network troubleshooting. Installation and configuration of PC peripherals Strong Analytical & problem-solving skills Strong and fluent communication skills in English (verbal and written) Ability to take direction or/and work independently in a fast-paced environment Strong time management and ability to manage shifting priorities Work in a fast-paced environment and be able to multitask Desirable Skills Experience with two factor authentication such as Duo or Okta Knowledge of any CRM applications or any Software as a Service (SaaS) application Working Knowledge in any Ticketing Tool Hands-on experience on Microsoft Exchange 2007/2016 Understanding of SCCM Understanding of Android and iPhone configuration Able to prepare end-user and/or technical documentation MCSE / MCSA / CCNA / CCNP Certifications.

Q2 is seeking an IT Support Analyst to effectively address and manage service requests, incidents, events, and monitor their status through resolution while keeping internal customers up to date with status. This individual will be a part of a highly customer service oriented team responsible for effective provisioning, installation/configuration, operation, and maintenance of workstation hardware, software, and business applications. The ideal candidate will have a diverse technical background and experience supporting a large number of internal customers in a fast paced environment. This individual ensures that the level of customer service, timeliness of service requests and incident resolution, and quality completion of assigned projects adhere to Q2s high standards. RESPONSIBILITIES: Provide excellent first contact customer service to our internal customers Troubleshoot and resolve requests for service, incidents, and events within SLA while maintaining a high level of customer satisfaction Setup new employee offices and assist with on-boarding of new Q2 employees Image, configure, test, and distribute workstations to employees Coordinate escalation and resolution of complex issues with the appropriate IT teams Help to maintain a positive and professional work environment Assign appropriate permissions to users in Active Directory Perform regular file archival and data migrations as necessary Collaboratively document, develop, and contribute to Helpdesk continual service improvement Maintain inventory of all corporate assets issued to employees Participate in rotating on-call shifts approximately once per month Provide support for key IT projects Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to Perform responsibilities within established SOX and security compliance requirements 2-5 years of technical experience in an IT organization Ability to work individually, as a team, and cross-functionally to resolve complex issues Strong customer service, written, and oral communication skills Experience with Active Directory Experience supporting both Windows and Mac workstations Experience providing effective support to remote users Preferred: Advanced Degree in Information Systems, Computer Science, Engineering or related field Experience with Identity Management tools (SSO) Experience with Mobile Device Management tools - (MDM) Experience with A/V and collaboration tools Certification in one or more of the following: MTA, MSCA, Network +, CCENT/CCNA

Criteria : Any Graduate with Minimum 1 Year experience in Technical Support/Service Desk CTC-Upto 6 LPA + Variables + Incentives 24/7 shifts -WFO Both side cab 5 days working Location- Pune, Bangalore & Hyderabad Immediate Joiner Only

Job Role: Technical Support Engineer Location: Noida Key Responsibilities: ¢ ¢ Provide timely and accurate resolution of customer and technical queries related to Adobe Connect Hosted services. ¢ Troubleshoot common issues involving meeting access, audio/video connectivity, recording playback, and user account concerns. ¢ Guide users through standard configuration and usage processes for optimal product experience. ¢ ¢ ¢ ¢ Handle inbound support cases via chat, email, or phone in accordance with defined SLAs. ¢ Escalate complex or unresolved issues to Tier 2 support with detailed documentation. ¢ Collaborate closely with internal teams to identify patterns, emerging issues, and share customer feedback. ¢ ¢ Assist with creation and maintenance of knowledge base content, FAQs, and customer documentation. Required Skills & Experience: ¢ ¢ 02 years of experience in a technical support or customer service role, preferably in a SaaS or collaboration tools environment. ¢ ¢ ¢ Strong verbal and written communication skills. ¢ Good understanding of web conferencing technologies, browser settings, plug-ins, and general internet troubleshooting. ¢ ¢ ¢ ¢ Familiarity with operating systems (Windows, macOS), browsers (Chrome, Firefox, Edge), and basic network connectivity. ¢ Excellent problem-solving skills with the ability to think logically and empathize with customer challenges. ¢ Willingness to work in rotational shifts and adapt to a fast-paced, global support environment. Nice to Have: ¢ ¢ ¢ Exposure to Adobe Connect or similar web conferencing platforms. ¢ Basic knowledge of networking (HTTP/S, ports, proxies), LMS integrations, or SSO concepts.

Min 1-2 Yr Exp-Technical Support International Voice Must Have - Troublshooting Exp On Windows OS, Microsoft Office 365 Any Graduate WFO 24*7 US Shift 5 Days Working Interview - Virtual Immediate Joiners only Location - Hyderabad 9257669383 - Harsha Required Candidate profile Certifications (e.g., Microsoft Certified: Azure Fundamentals, M365 Fundamentals) are a plus. Perks and benefits Allowances work based Incentives Both way cab's

4+ years of experience managing End User Computing environments across Windows and macOS platforms. Deep knowledge and hands-on experience in Application Patch Management practices. Familiarity with enterprise management and inventory tracking solutions (Nexthink, Axonius, JumpCloud, Automox, CyberArk EPM). Experience utilizing DataDog for monitoring, alerting, and analytics. Proficiency in creating dashboards and interpreting analytics to inform strategic decisions. Strong analytical and problem-solving skills with exceptional attention to detail. Excellent communication and collaboration abilities, capable of working both independently and within a team. Preferred Qualifications: Experience scripting or automating fleet health checks and reporting (e.g., PowerShell, Bash, Python). Familiarity with ITIL frameworks or certification. Understanding of relevant security and compliance standards applicable to endpoint management.

Role-MAC Admin ( Sr. Systems Engineer - IT Service Management-CCNA or CCNP) Experience-3+Years Location-Chennai Notice Period-Immediate joiners Job Description for Mac admins Desktop and Servers Mac Should have expert understanding of the MAC environment, deployment, troubleshooting and remote support. Apple certification / Mac technician considered an important asset (not mandatory) Some Linux and Window experience a bonus Mac OS application deployment and integration. Knowledge with MAC installation and application deployment. Hands-on experience with multiple Mobile Device Management (MDM) solutions like Jamf Pro. Windows Server Virtualization Hyper V, VMware hand on installing server OS server role DNS,DHCP etc. Candidate will have experience in Active Directory, TCP/IP configuration/troubleshooting, network printers, and all-around problem solving and troubleshooting in a Windows environment. Understanding of Microsoft administrative tolls including Active Directory, Print Server,Remote Desktop Access Effective organizational skills, time management and communication skills. Network Basic understanding of networking should be able to configure, troubleshoot L2 device like Cisco access switch Cisco DB switch Cisco firewall. Basicunderstanding on Wireless Access Point. Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations. Performing disaster recovery operations and data backups when required. Protecting data, software, and hardware by coordinating, planning and implementing network security measures. Troubleshooting, diagnosing and resolving hardware, software, and other network and system problems. Replacing faulty network hardware components when required. Maintaining,configuring, and monitoring virus protection software and applications. Monitoring network performance to determine if adjustments need to be made. A self-starter able to work independently but comfortable working in a team environment. Regards, Infosys BPM Recruitment team

Role-MAC Admin (Technology Analyst-CCNA or CCNP) Experience-6+Years Location-Hyderabad Notice Period-Immediate joiners Job Description for Mac admins Desktop and Servers Mac Should have expert understanding of the MAC environment, deployment, troubleshooting and remote support. Apple certification / Mac technician considered an important asset (not mandatory) Some Linux and Window experience a bonus Mac OS application deployment and integration. Knowledge with MAC installation and application deployment. Hands-on experience with multiple Mobile Device Management (MDM) solutions like Jamf Pro. Windows Server Virtualization Hyper V , VMware hand on installing server OS server role DNS,DHCP etc. Candidate will have experience in Active Directory, TCP/IP configuration/troubleshooting, network printers, and all-around problem solving and troubleshooting in a Windows environment. Understanding of Microsoft administrative tolls including Active Directory, Print Server,Remote Desktop Access Effective organizational skills, time management and communication skills. Network Basic understanding of networking should be able to configure, troubleshoot L2 device like Cisco access switch Cisco DB switch Cisco firewall. Basicunderstanding on Wireless Access Point. Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations. Performing disaster recovery operations and data backups when required. Protecting data, software, and hardware by coordinating, planning and implementing network security measures. Troubleshooting, diagnosing and resolving hardware, software, and other network and system problems. Replacing faulty network hardware components when required. Maintaining,configuring, and monitoring virus protection software and applications. Monitoring network performance to determine if adjustments need to be made. A self-starter able to work independently but comfortable working in a team environment. Regards, Infosys BPM Recruitment team

Req ID: 311117 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Network-Data Center-Datacenter Management-Systems Integration Senior Specialist to join our team in Bangalore, Karn taka (IN-KA), India (IN). VMware, NSX and Windows Support VMware Environment Build and Design Providing support during build and run phases of project. Administer and manage the VMware infrastructure (5.x, 6.x, 7.x ,8.x) including vCenter, ESXi hosts, and virtual machines. Experience in the installation, configuration, and administration of components in a large VMware environment cantered around best practices, to include vCenter, VMware Update Manager, vRealize Operations Manager and vCenter Site Recovery Manager Experience in upgrading ESXi hosts and VM guests using VMware Update Manager. Perform regular maintenance and upgrades of VMware and Microsoft systems. Experience in VM template design and leveraging vCenter Operations Manager to right size, virtual servers. Good knowledge on backup and recovery and server patching process for VMware Cross Domain resource access. Implement and manage security measures to protect VMware and Microsoft systems. Design, deploy, and troubleshoot Microsoft Windows Servers and Active Directory environments. Monitor system performance and resolve any issues or outages. Create and maintain technical documentation and standard operating procedures. Collaborate with the IT team to integrate VMware and Microsoft technologies with other systems. Stay up to date with the latest VMware and Microsoft technology trends and best practices. Network Virtualization: Design and manage virtual networks, including logical switching, routing, and firewalling, leveraging VMware NSX-T technology. Security Expertise: Implement and maintain network security policies and protocols within NSX-T to protect against threats and vulnerabilities. Experience in configuring ESXI Node with NSX-T. Troubleshooting failures while configuring NSX-T on ESXI. Troubleshooting and Optimization: Troubleshoot network issues, identify performance bottlenecks, and optimize NSX-T deployments to maximize efficiency. Proactively identify and Standardize Client environment by setting up standards on OS drives, Memory & CPU by creating a micro plan and implementing them by following complete change process. Install, configure, tune, maintain, and monitor Windows 2003/2008/2012/2019 /2022 Enterprise server. High-level trouble shooting skill required on OS related issues, which include memory dump analysis skills and performance tuning. In-depth knowledge and experience on server security hardening with includes patching, antivirus. Good knowledge on Microsoft clustering and NLB services. Good control on windows command line tools and power shell/VB scripting. Working experience on Windows infrastructure services like FTP, Telnet, DNS and DHCP etc Good knowledge on Microsoft licensing for Servers, Terminal services etc Proficient on Microsoft (MS) Clustering issues. IIS administration and Certificate management. Provide Windows server administration within an Active Directory environment. Use monitoring tools to oversee multiple Wintel systems operating within a defined support operation area. Analyse, log, track, and resolve complex issues pertaining to networking connectivity issues, printers, Windows servers, and applications. Infrastructure knowledge of ticketing tool any demonstrate good communication negotiation analytical problem-solving skills. Basic working knowledge of scripting good knowledge of change management processes and ticketing applications Reasonable knowledge of current hardware and software technologies and its uses Task oriented self-initiated and objective driven Good and fluent Communication Skills

Skills:-Troubleshooting on Windows Operating System and Microsoft Products Grad with 1 yr Int. Voice CTC:-Up to 4- 6 LPA Working Days 5 days working, 2 days rotational off Location:- E. City Bangalore Cab :-Both side(hiring zone) Cont - 9257655181

Graduate Freshers Salary up to 20k Grad/UG with 1 Year of international Tech Support Voice exp Salary up to 30k (Skill:- Active Directory, Troubleshooting, DNS, outlook etc ) Require Fluent English Communication Loc:- Hinjewadi, Aundh Call 8767832217 Perks and benefits Salary + Incentives + allownces + Cab facility

Role: Technical Team lead Exp : 6+yr of Experience in Service Desk / Technical Support 2+ year in the role of a Team lead. Edu: Any Graduate Excellent Communication Required Immediate Joiners Only Contact HR Ayesha :7676529751 ( WhatsApp )

Role & responsibilities Install, configure, and support Windows (7, 8, 10, 11) , Linux (Ubuntu, CentOS, Red Hat) , and Apple macOS systems. Set up and manage Windows Server (2016, 2022) , Active Directory , and domain services. Provide comprehensive technical support to users across desktop, laptop, and mobile platforms. Configure and maintain FreePBX and Asterisk VoIP systems; handle GSM Gateways and IP phone (SIP) registrations . Install and support softphones (e.g., Twinkle) and troubleshoot VoIP communication issues. Perform LAN/WAN troubleshooting , and configure routers, switches, DNS, DHCP, and proxy servers. Support and troubleshoot network and local printers . Install and update software, perform OS patching, and monitor system version control across all OS platforms. Maintain and manage asset inventory of all IT equipment including desktops, laptops, printers, and mobile devices. Ensure secure and efficient configuration of company email systems , especially Outlook and macOS Mail. Set up and troubleshoot macOS-related applications, device configurations, and system permissions. Monitor systems, proactively identify performance issues, and implement effective resolutions. Follow and create detailed technical documentation and user guides. Collaborate with cross-functional teams to support IT initiatives and resolve escalated issues. Preferred candidate profile Required Skills & Qualifications: 24 years of proven experience in IT support, system administration, or helpdesk roles. Strong hands-on experience with Windows, Linux (Ubuntu/CentOS), and Apple macOS systems. Experience with VoIP technologies , including FreePBX, Asterisk, GSM gateways, and IP phone configuration. Solid understanding of Active Directory, Windows Server, and domain environments . Proficiency in network configuration and troubleshooting (LAN/WAN, DNS, DHCP, switches, routers). Skilled in Outlook/email setup , printer configuration, and basic cybersecurity best practices.

Window System Administrator