Get alerts for new jobs matching your selected skills, preferred locations, and experience range.
5.0 - 7.0 years
20 - 25 Lacs
Bengaluru
Work from Office
Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role _x000D_ ? _x000D_ ? _x000D_ ? _x000D_ ? _x000D_ Mandatory Skills: Cisco Routing and Switching_x000D_. Experience>10 YEARS_x000D_. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 week ago
8.0 - 10.0 years
20 - 25 Lacs
Hyderabad
Work from Office
About The Role ? ? ? ? Mandatory Skills: Citrix Admin. Experience8-10 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 week ago
0.0 - 4.0 years
3 - 6 Lacs
Hyderabad
Work from Office
Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Do ?¢ Excellent communication skills ?¢ Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. ?¢ Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. ?¢ Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support ?¢ Answer incoming calls and respond to customer??s emails in timely manner. ?¢ Manage and resolve customer complaints. ?¢ Identify and escalate issues to supervisors as and when needed. ?¢ Provide product and service information to customers. ?¢ Research required information using available resources and Offer Solution to customers. ?¢ Research, identify, and resolve customer complaints using applicable software. ?¢ Route calls and tickets to appropriate resources and Domains who can best support he user, ?¢ Document all call information according to standard operating procedures. ?¢ Recognize, document, and alert the management team of trends in customer calls. ?¢ Create SOPs for new Issues and resolution given. ?¢ Complete call logs and reports. ? ? ? ? Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 week ago
1.0 - 5.0 years
3 - 6 Lacs
Hyderabad
Work from Office
About The Role Do ?¢ Excellent communication skills ?¢ Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. ?¢ Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. ?¢ Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support ?¢ Answer incoming calls and respond to customer??s emails in timely manner. ?¢ Manage and resolve customer complaints. ?¢ Identify and escalate issues to supervisors as and when needed. ?¢ Provide product and service information to customers. ?¢ Research required information using available resources and Offer Solution to customers. ?¢ Research, identify, and resolve customer complaints using applicable software. ?¢ Route calls and tickets to appropriate resources and Domains who can best support he user, ?¢ Document all call information according to standard operating procedures. ?¢ Recognize, document, and alert the management team of trends in customer calls. ?¢ Create SOPs for new Issues and resolution given. ?¢ Complete call logs and reports. ? ? ? ? Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 week ago
5.0 - 10.0 years
10 - 20 Lacs
Hyderabad, Pune, Bengaluru
Work from Office
- Lead Azure cloud migrations (Lift & Shift) - Azure Migrate, Terraform, Azure DevOps - Setup IaaS, VNets, NSGs, AKS, VMs - Troubleshoot infra & deployment issues - Write runbooks, manage risks & cutovers Required Candidate profile 5+ yrs in Azure cloud migrations, Azure Migrate, Terraform, AKS, and CI/CD. Strong in IaaS, networking, infra automation, stakeholder coordination, and troubleshooting migration issues.
Posted 1 week ago
2.0 - 7.0 years
2 - 7 Lacs
Ahmedabad
Work from Office
Provide expert-level technical support to resolve complex hardware, software, and network issues escalated from L1 and L2 teams. Perform in-depth troubleshooting and root cause analysis to identify the underlying causes of critical incidents. Develop and implement permanent solutions, including patches, workarounds, and configuration changes. Collaborate with development teams, vendors, and other IT departments to resolve issues and implement solutions. Manage and maintain critical IT infrastructure and applications to ensure stability and reliability. Monitor system performance, identify potential issues proactively, and implement preventative measures. Create and maintain comprehensive technical documentation, including knowledge base articles, troubleshooting procedures, and system architecture diagrams. Provide guidance, mentorship, and training to L1 and L2 support engineers. Participate in on-call rotations to provide 24/7 support for critical incidents. Contribute to the development and improvement of support processes and procedures. Stay up-to-date with the latest technologies and industry best practices. May be involved in system design, implementation, and upgrades. Communicate effectively with customers and internal stakeholders regarding issue status and resolution. Key skills : Strong troubleshooting skills in Windows Experience with networking protocols, firewalls, VPNs, and security best practices . Hands-on experience with Active Directory, DNS, DHCP, Office 365, print server and cloud platforms (Azure) . Hands-on Experience with Microsoft Office 365 and Azure AD Proficiency in ticketing systems (Autotask) . Familiarity with virtualization technologies (Hyper-V, etc.) . Knowledge of SQL databases and scripting. Must have work experience with USA and Australia client Excellent communication and customer service skills.
Posted 1 week ago
1.0 - 3.0 years
1 - 4 Lacs
Bengaluru
Work from Office
Good knowledge of IIS Server and MSSQL for troubleshooting and support on the Windows platform. Fair understanding of programming languages. Basic troubleshooting. Understanding of basic networking concepts such as IP addressing, DNS, routing.
Posted 1 week ago
11.0 - 16.0 years
15 - 22 Lacs
Haryana
Work from Office
About Company Founded in 2011, ReNew, is one of the largest renewable energy companies globally, with a leadership position in India. Listed on Nasdaq under the ticker RNW, ReNew develops, builds, owns, and operates utility-scale wind energy projects, utility-scale solar energy projects, utility-scale firm power projects, and distributed solar energy projects. In addition to being a major independent power producer in India, ReNew is evolving to become an end-to-end decarbonization partner providing solutions in a just and inclusive manner in the areas of clean energy, green hydrogen, value-added energy offerings through digitalisation, storage, and carbon markets that increasingly are integral to addressing climate change. With a total capacity of more than 13.4 GW (including projects in pipeline), ReNew’s solar and wind energy projects are spread across 150+ sites, with a presence spanning 18 states in India, contributing to 1.9 % of India’s power capacity. Consequently, this has helped to avoid 0.5% of India’s total carbon emissions and 1.1% India’s total power sector emissions. In the over 10 years of its operation, ReNew has generated almost 1.3 lakh jobs, directly and indirectly. ReNew has achieved market leadership in the Indian renewable energy industry against the backdrop of the Government of India’s policies to promote growth of this sector. ReNew’s current group of stockholders contains several marquee investors including CPP Investments, Abu Dhabi Investment Authority, Goldman Sachs, GEF SACEF and JERA. Its mission is to play a pivotal role in meeting India’s growing energy needs in an efficient, sustainable, and socially responsible manner. ReNew stands committed to providing clean, safe, affordable, and sustainable energy for all and has been at the forefront of leading climate action in India. Job Description 1. Technical Issues Resolution for SGRE & Vestas fleet. Training to Asset Management & Self O&M team 2. RCA & CAPA implementation, Modification & Software implementation tracking for SGRE, Vestas & Mechanical Failures 3. Technical clearance of major components before dispatch. Construction - Engineering & Construction Quality, Safety(Factory Acceptance Tests ) 4. Finding alternative components for key parts. Writing and approving technical documentation for implementing preventive, breakdown maintenance strategies. 5. Continues focus on team building and mentoring to enhance technical skills for handling SGRE and Vestas turbines. 6. Initiating, developing, and monitoring new technologies to improve the safety, reliability, and performance of SGRE projects. 7. Central technical support for the material, supplier, and on-ground support for SGRE and mechanical components. 8. Material Quality management for incoming spare parts
Posted 1 week ago
3.0 - 5.0 years
5 - 7 Lacs
Mumbai
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver No Performance Parameter Measure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Windows Server Admin.
Posted 1 week ago
3.0 - 6.0 years
3 - 6 Lacs
Mumbai
Work from Office
Senior Backup Administrator is responsible for ensuring the security and accessibility of an organizations data by managing and implementing backup and disaster recovery solutions. This role involves working closely with IT teams to design, monitor, and optimize backup systems and processes. Backup Management Configure and manage backup and recovery systems and processes. Monitoring Perform regular backups of critical data and test to verify recovery capabilities. Troubleshooting Monitor backup systems and troubleshoot issues as they arise. Documentation Maintain accurate documentation of backup and recovery procedures and policies. Disaster Recovery Develop and execute disaster recovery plans. Collaboration Work with IT teams and stakeholders to establish data retention and archival policies. Implementation Assist in the selection and implementation of new backup and recovery solutions. Mentorship Mentor junior engineers and provide guidance on best practices Primary Skills EMC Networker EMC Avamar Cohesity Commvault Rubrik Veeam Backup Veritas Netbackup
Posted 1 week ago
3.0 - 8.0 years
13 - 18 Lacs
Bengaluru
Work from Office
Role Overview: An Azure Solution Architect is a key player in designing, implementing, and managing cloud solutionsusing Microsoft Azure. They bridge the gap between business requirements and technicalimplementation, ensuring that Azure-based systems are secure, scalable, and reliable. As an AzureSolution Architect, youll collaborate with stakeholders, lead architectural decisions, and drivesuccessful cloud adoption. Responsibilities: 1. Solution Design and Implementation: Design and DeployCreate scalable and efficient Azure solutions for various applications, considering factors like performance, security, and compliance. Cloud StrategyCollaborate with stakeholders to define cloud strategies and architecture, aligning them with business goals. Security and ReliabilityEnsure the security, reliability, and performance of Azure[1]based systems. 2. Technical Leadership: Lead Architectural DecisionsProvide technical leadership to development teams, guiding them in choosing the right Azure services and components. Hands-On ImplementationExecute hands-on implementation of proposed solutions, working closely with development and deployment teams. Best PracticesShare engineering methodologies, standards, and best practices with team members. Skills Required: EducationA Masters or bachelors degree in computer science. ExperienceAt least 3 years of experience in a similar position and overall experience of 15+years Azure Expertise: Architecture and Design proficiency in Microsoft Azure services, including computing, storage, and security. Recommended to have Azure Solutions Architect Expert certification. Problem-Solving Abilities: Ability to translate business requirements into technical designs Logical thinking and problem-solving skills. Collaboration and Communication: Effective communication with cross-functional teams. Ability to lead and influence architectural decision
Posted 1 week ago
15.0 - 20.0 years
9 - 13 Lacs
Hyderabad
Work from Office
Project Role : Workplace Mgmt & Solutions Practitioner Project Role Description : Provide expertise and/or general administrative space and service support for Accenture people and businesses globally. Must have skills : Microsoft Endpoint Configuration Manager Good to have skills : Microsoft Windows Server Administration, Cloud Infrastructure, Microsoft PowerShellMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Project Role DescriptionDesign, build, configure MECM infrastructure, application deployment, patch management process, OSD. Design and build Windows 10/11 and windows server SOE imageMust have skills:Should be certified/equivalent experienced for configuring and supporting following:oWindows ServersoWindows OS oMECM (including Co-Management)oWindows PatchingoIntuneoAutopilotoAzure ADoPowerShell Good to have skills.Active directory, JAMF, Power BI, Flexera and other application app toolsJob Key Responsibilitiesa.Day to day administration of MECM environment to include engineering new solutions as needed.b.Troubleshoot MECM related issuesc.Providing technical guidance on MECM.d.Provide Tier 3 support for MECMe.Creating and updating technical documentation as required.f.Create monthly reports on windows updates and other compliance parameters Technical Experiencea.Should have strong experience on MECM.b.Ability to design, build and configure MECM environmentc.Design and build applicable Windows image, provide support in image rolloutd.Should be able to design configuration for windows endpoints & serverse.Should have strong hand on Autopilot enrolments and associated configurations and rollout. Professional AttributesExcellent written and oral communication skills Educational QualificationBE/BS in Computer Science, Electronics, Electrical or other branches of engineering, Science graduate Additional InformationAdditional knowledge -- Cloud Technologies Qualification 15 years full time education
Posted 1 week ago
5.0 - 8.0 years
5 - 8 Lacs
Hyderabad
Work from Office
Primary Responsibilities Promote and evangelize Infrastructure-as-code (IaC) design thinking every day Work with configuration management tools such as Ansible or Chef, and with automation tools such as Jenkins/Team city Build comprehensive understanding, operate & monitor our hybrid cloud system components including our API gateway, high perf cache, high perf messaging, data services, etc. Collaborate with Platform & DevOps Agile teams, supporting deliverables Qualifications: 5-8 years of relevant experience Expertise in setting up IIS, Managing Windows/Web Services Expertise in installing releases Experience in certificate management Experience with portable provisioning technologies and infrastructure as codeTerraform, Packer, Ansible or SaltStack and Hyper-V Skill Required: Production support Set up IIS ,Windows/Web Services Deploy Web/Windows services Execute SQL Script, Updating Schemas Installing releases
Posted 1 week ago
5.0 - 10.0 years
9 - 13 Lacs
Mysuru
Work from Office
As an Associate level Infrastructure Specialist at IBM you will support the infrastructure running industries likes transportation, energy, insurance, banking or healthcare which are rapidly changing as the worlds relationship with technology evolves. Ready to help our clients take the next step forward Companies have more choices than ever before between on-premise, off-premise, or a hybrid approach. As an Associate Infrastructure Specialist, you'll be responsible for keeping up with the latest changes, using your expertise to deliver solutions that meet the needs of our clients and products. In your role you may be responsible for: Define, analyze and review technical architecture on required platform and coming up with architecture options and recommendations Define, detail, and scope the technical requirements into solutions Work across key activities in configuration, systems management tools and backup and recovery Support Technical Consultants and lead in building solutions and providing technical mentoring and guidance Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Minimum 5years hands on experience in implementing and administering AWS Ability to work both analytically using data and systems with a logical sequence to complex tasks Strong knowledge on server migration from legacy to Cloud AWS Familiarity with various cloud service providers such as AWS, Azure, IBM, Google, Alibaba, Oracle and with cloud computing concepts Experience provisioning, operating, and maintaining systems running on AWS Preferred technical and professional experience Initiative to actively seek new knowledge and improve skills Exposure to basic data science concepts Ability to handle multiple tasks concurrently and meet deadlines, while maintaining focus in an environment with conflicting demands
Posted 1 week ago
3.0 - 6.0 years
4 - 8 Lacs
Bengaluru
Work from Office
The ability to be a team player The ability and skill to train other people in procedural and technical topics Strong communication and collaboration skills Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise The resource should have prior Netscaler VPX deployment (build) experience in GSLB & internal load balancing The GSLB requirement will include integration across multiple sites (on-prem, Cloud), integration with DNS, support for DR capabilities, configuring monitors across sites etc setting up LB algorithms (static proximity), session persistence etc Troubleshooting experience with NetScalers Preferred technical and professional experience The internal load balancing setup will include binding GSLB virtual server to internal load balancing services, Support with build activities in both Equinix & Azure Support with the LLD, build information, L2/L3 routing
Posted 1 week ago
5.0 - 10.0 years
4 - 8 Lacs
Mysuru
Work from Office
As an Infrastructure Specialist at IBM, you will support the infrastructure running industries likes transportation, energy, insurance, banking, or healthcare which are rapidly changing as the worlds relationship with technology evolves. Ready to help our clients take the next step forward Companies have more choices than ever before between on-premise, off-premise, or a hybrid approach. As an Infrastructure Specialist, you will be responsible for keeping up with the latest changes, using your expertise to deliver solutions that meet the needs of our clients and products. In your role you may be responsible for: Define, analyse, and review technical architecture on required platform and coming up with architecture options and recommendations Define, detail, and scope the technical requirements into solutions Work across key activities in configuration, systems management tools and backup and recovery Support Technical Consultants and lead in building solutions and providing technical mentoring and guidance Your primary responsibilities include: Good demonstration of IBM MQ conceptual understanding, administration, managing MQ environment, troubleshooting, configuration etc The administrator will be responsible for collaborating with members of our Technical Delivery Teams and Architecture teams to support and improve the delivery of managed services Ability to diagnose defects/issues, and demonstrates triage and problem-solving capability to develop and deliver quality solutions Experience in debugging shell scripts and Python programming Ability to analyse and evaluate designs and understand process flow The administrator will be responsible for: The build, deployment, support, and performance of systems Maintaining compliance to avoid data loss and unauthorized access Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Minimum 5years hands on experience in implementing and administering AWS Ability to work both analytically using data and systems with a logical sequence to complex tasks Strong knowledge on server migration from legacy to Cloud AWS Familiarity with various cloud service providers such as AWS, Azure, IBM, Google, Alibaba, Oracle and with cloud computing concepts Experience provisioning, operating, and maintaining systems running on AWS Preferred technical and professional experience SSL Administration like certificate renewal and monitoring Experience in queue manager configuration and load balancing, security management (OAM), performance and tuning Experience with MQ in AIX, Red Hat Linux (RHEL) and Windows servers Experience in Managed File Transfers (MFT) Configuration, deployments, and vulnerability remediation in multi-tier environments with firewalls, load balancers, and high availability solutions
Posted 1 week ago
3.0 - 6.0 years
8 - 12 Lacs
Bengaluru
Work from Office
You will be responsible for maintaining satisfactorysecurity and compliance posture for Managed IT Infrastructure. You will be responsible to act as security focal for the team and preform as liaison to drive collaboration initiatives You are expected to take lead initiatives in driving security enhancement projects You are expected to takelead initiatives to drive automation around security and compliance areas You will be responsible for timely preparations and reporting weekly/monthly and quarterly security assessment and operational metric reports and submissions. You will be demonstrating effective verbal and written communication Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise In-depth knowledge of IT Security, Compliance and governance, Industry Security practices and benchmarks Must have working experience with VMware, Linux and Windows Should be familiar with IT middlware such as DB2, WAS, MQ Strong grasp on configuration management and automation tools Must have working knowledge of productivity tools Must demonstrate good verbal and written communication Preferred technical and professional experience Solid knowledge of Hypervisors such as KVM & VMware ESXi and Linux and windows Servers in virtualized environments Should have basic knowledge of Networking and corporate networks. Should demonstrate zeal to learn and grow and passion for IT Security. Must have an eye for early detection for non-compliances and potential risks and exposures. Familiarity with scientific threat modelling and risk assessments Preferably CISSP Certified
Posted 1 week ago
1.0 - 3.0 years
1 - 5 Lacs
Bengaluru
Work from Office
Roles and Responsibilities: Strong C programming and debugging skills in a Linux environment. Experience in embedded software development. Experience in Multi-threaded software development for Multi core Architectures. Experience in VOIP application development, preferably on client/server platforms. Understanding of system performance and scaling Excellent problem solving/debugging skillsDesign, develop, troubleshoot and debug. Leading contributor individually and as a team member, providing direction and mentoring to others
Posted 1 week ago
2.0 - 4.0 years
1 - 5 Lacs
Pune
Hybrid
So, what’s the role all about? The Support Engineer role is to deliver technical support to end users about how to use and administer the NICE Service and Sales Performance Management, Contact Analytics and/or WFM software solutions efficiently and effectively in fulfilling business objectives. The Application Support Consultant/T2 is also responsible for the health and well-being of our customers’ hosted solutions. How will you make an impact? Field incoming problems from end users to resolve application issues in accordance with end user contractual SLA’s. Investigate and resolve customers’ issues through the use of product knowledge, excellent troubleshooting skills and involvement from Services and Engineering/R&D expert resources. Record, track, and document the problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution. Evaluate documented resolutions and analyses trends for ways to prevent repeated future problems. Prioritize, schedule, and administer all Updates, Upgrades and Major software releases in accordance with the Company Release Policy and contractual terms governing release policy with the customer. Perform hands-on fixes on applications, including installing and upgrading software, database exports, and configuring the systems and applications. Test fixes and perform post-resolution follow-ups to ensure problems have been adequately resolved using standard testing methodologies. Identify and learn appropriate software applications used and supported by the Company. Administer support/system maintenance activities in accordance with instructions provided by the Customer Support Team Leader and Management. Assist and/or provide guidance to junior members of the team. May need to participate in the weekend/On Call support coverage. Have you got what it takes? Strong knowledge of Windows, Linux , Shell scripting, SQL, PL/SQL scripting for the analysis and resolution of customer issues. Experience with building and maintaining databases for query and problem tracking. Demonstrable experience of supporting industry standard database platforms within the IT industry i.e. Oracle, SQL Server, DB2. Experience of supporting Web based applications. Working knowledge of administrating UNIX, Linux or Windows servers. Working knowledge of Relational Database principles and methodologies. Proven experience with troubleshooting principles. Able to develop and interpret technical documentation for training and end user procedures. In-depth, hands-on knowledge of and experience with enterprise and desktop applications. You will have an advantage if you also have Extensive product knowledge/or ability to develop trough training and knowledge transfer (Training will be provided). Good understanding of the NICE goals and objectives. Good understanding or NICE solutions Working knowledge of software development principles would be advantageous. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID- 7322 Reporting into: Tech Manager Role Type: Individual Contributor
Posted 1 week ago
15.0 - 20.0 years
1 - 4 Lacs
Chennai, Bengaluru
Work from Office
All Windows Server End to End OS Management (Windows 2012/16/19) Installation, Configuration, Hardening, Troubleshooting etc Antivirus management - Epo administration & Troubleshooting of Antivirus Definitions & Monitoring and Logging for Security violations Scripting Patching MS Patch management though WSUS\Cisco AMP Good working knowledge in DHCP and DNS Services Basic knowledge and understanding on Storage (Dell, EMC, NetApp etc) and File services Coordinating with different lines of services with SLA. Creating and updating of technical documentation Good understanding Vmware administration Good working knowledge in SCCM Problem Management & RCA - Responsible for preparing RCA document for Severity 1 & Severity 2 calls Daily BAU L2/L3 Calls Support on Windows Server Family infrastructure 3rd party vendor coordination for visit and troubleshooting Primary Skill Set Windows Server End to End Management. Soft Skills: Good/Excellent Communication Skills (Speak, Read, Write) Team player, Self-Starter and resourceful Analytical & problem-solving skills Ability to achieve customer satisfaction Willingness to Learn Continually Team Player & People Management Skills Education: 15 years of formal education from UGC recognized institution. Windows Server Certification in 2012/2016/2019 or CCNA preferred.
Posted 1 week ago
4.0 - 8.0 years
4 - 8 Lacs
Bengaluru
Work from Office
4+ Years of experience on entireMicrosoft EMS suite deployment Microsoft Certification on MS 100 MS 101 will be preferred expected. Knowledge and hands onexperience on Azure AD features like application proxy, MFA, SSO, SSPR. Knowledge and hands onexperience on security features of EMS and Azure AD like AIP, cloud appsecurity. Deep Knowledge and hands onexperience on Azure AD join/Hybrid Azure AD/Windows Autopilot and conditional accesspolicies for Windows 10. Understand and implement newsecurity features of Azure AD, Intune, ATA, MCAS and MDATP. Should have consulting knowledgeon Azure AD, Intune, ATA, MCAS and MDATP features. Provide information and carryimpact analysis of Azure AD and Intune features - AIP, ATP, Risk events, Cloudapp security, Application Proxy. Knowledge and hands onexperience on Windows 10 Ent features. Knowledge and hands onexperience on Co-management. Good verbal writtencommunication skill. The role, responsibilities andgeographical focus will change and develop over time along with the companysrapid growth What you'll do: Mobile device management throughIntune Candidate must have the abilityto work in a variety of environments, have excellent follow-up skills, provide detaileddocumentation, and be able to work effectively and independently Work with other consultants andsales team members to design and execute the technical implementation ofEnterprise Mobility Security solutions based on client requirements and designspecifications Work with EMS Customers toassess their environment, network and software to identify the actions neededfor a smooth and quick Onboarding of Intune (Standalone and Hybrid) and / orAzure AD Premium features Executing on AAD/O365/ EMS cloudsecurity engagements during different phases of the lifecycle assess, design,and implementation post implementation reviews. Deployment and administration ofEndpoint Management (Microsoft Intune, Mobile application management, Configurationmanager, Windows Autopilot, Conditional access policies, etc.) EM+S(Office 365 Security, AZURE Identity Management, AZURE ADPremium features; Privilege identity management, entitlements, access reviews, Azure InformationProtection/RMS, Advanced Threat Analytics/Protection, Microsoft Cloud AppSecurity.) Co-ordinate with customers forbetter understanding of requirements and issues support. Adhere to processes, policiesand procedures laid down by the organization with respect to Service Delivery /Project Delivery. Enhance service levels to buildcustomer trust satisfaction attain high level of CSAT. Adhere to project timelinesSoW and complete/support the project with high level of customersatisfaction.
Posted 1 week ago
3.0 - 6.0 years
7 - 11 Lacs
Gurugram
Work from Office
3+ years of experience in office365. What you'll do: Strong experiencein managing and troubleshooting Microsoft Exchange Online (EXO). Familiarity withExchange Hybrid environments, including migration and coexistence setups. Hands-onexperience with PowerShell for administration and automation tasks. Experience withmail flow troubleshooting (Message Tracking, Queues, Delivery Reports, etc.). Understanding ofemail security protocols like SPF, DKIM, and DMARC. Knowledge of ExchangeOnline Protection (EOP) and anti-spam/anti-malware configurations. Experience withOutlook client troubleshooting, including profile issues, OST/PST management,and Autodiscover. Experience withAzure AD and Office 365 integration. Familiarity withcompliance features like retention policies, litigation hold, and eDiscovery. Strong knowledgeof the M365 suite of applications (Exchange Online, SharePoint Online, Teams,OneDrive, etc.). PowerShellproficiency for automating tasks, user management, reporting, and issueresolution. Experiencemanaging email security (SPF, DKIM, DMARC) and compliance policies. Experience withAzure Active Directory (Azure AD) and Conditional Access Policies. Strong knowledgeof Teams administration, meeting and messaging policies, and call qualitymonitoring. Proficiency withMicrosoft Endpoint Manager/Intune for device and app management. Familiarity withM365 Security Compliance Center and Office 365 Security tools (DLP, ATP,AIP). Strongtroubleshooting skills, including experience with Service Health and MessageTrace tools. Ability to handleescalated support tickets and liaise with Microsoft support as required.
Posted 1 week ago
4.0 - 8.0 years
6 - 10 Lacs
Hyderabad
Work from Office
Must have worked on delivery projectsfor Microsoft Azure and On-Premise products which used for Azure Hybridsolutions Initiating the design,development and implementation of service levels required to increase customer satisfactionand resolve business process issues for the identified accounts. Adhere to processes and procedureslaid down by the organization with respect to Service Delivery / Project Delivery Ensures the success of deploymentsto customer, managing the planning and execution of contractual obligations May be involved to provide inputto develop solution offerings to meet business requirements Participate in the architecture forclient solutions and assist with client proposals and engage in project planningand solutions for the client Working with pre-sales team to builda roadmap for every project. What you'll do: A minimum of 4-5 years project delivery experience Should have thorough knowledge on cloud computing Should have worked on any of the Public Clouds Should have below skills Complete knowledge on Azure IaaS Good amount of knowledge on Azure PaaS Windows and Linux On premise Active directory System Backups and Upgrades Excellent problem-solving ability Excellent Communication Skills Excellent diagnostic Skills Power shell Should have worked on below Azure Services
Posted 1 week ago
4.0 - 7.0 years
3 - 7 Lacs
Mumbai
Work from Office
Windows System Administration and Troubleshooting knowledge on Windows Area/O365 Windows and VMWare Trouble shooting, VMWare vCenter, Patching Troubleshooting, User Management/Storage management Windows System Administration with a minimum 4+ Years of Relevant Experience in Windws and Vmware and good Troubleshooting experience Good Exposure on Windows Production/Non-Production Environment Patching and Troubleshooting Good knowledge on AD access management and group policy troubleshooting LDAP User-Management and Troubleshooting Good knowledge on PowerShell scripting for automation Good knowledge on Vmware environment and should familiar on HA and DRA in Vmware Good knowledge in server and Vmware decommission process Good knowledge on hardware tools like HP SIM and HP oneview Should be familiar with firmware updates and enclosure and VCM administration in HPE Management/LVM/Process-Related Performing Production and Non-Production Changes and resolving queries that comes from Application Teams that are related to OS side Handling Incidents will be an added advantage Depth knowledge of Windows server setup, deployment, and maintenance, advanced coding skills, and the ability to solve complex IT issues. Responsible for installing or upgrading Windows-based systems and servers, managing user access to the servers, and maintaining the security and stability of the network. Handling O365 Issue
Posted 1 week ago
5.0 - 9.0 years
6 - 8 Lacs
Ahmedabad
Work from Office
As an Assistant Manager in the IT Operations department, the successful candidate will be responsible for managing and coordinating IT operations activities to ensure the effective and efficient delivery of IT services. This role requires a strong understanding of IT operations, agile and scrum methodologies, cloud technologies, and programming. The candidate will be expected to demonstrate a high level of business and commercial acumen, a global mindset, entrepreneurship, and people excellence.
Posted 1 week ago
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