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3.0 - 8.0 years
10 - 14 Lacs
Chennai
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Microsoft Windows Server Administration Good to have skills : Vmware Virtualization AdministrationMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the implementation of solutions, and providing guidance to team members. You will also engage in problem-solving discussions, ensuring that the applications are optimized for performance and reliability while maintaining a focus on user experience and satisfaction. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor application performance and implement necessary improvements. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Windows Server Administration.- Good To Have Skills: Experience with Vmware Virtualization Administration.- Strong understanding of server configuration and management.- Experience in troubleshooting and resolving server-related issues.- Familiarity with backup and recovery solutions for server environments. Additional Information:- The candidate should have minimum 3 years of experience in Microsoft Windows Server Administration.- This position is based at our Chennai office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 4 days ago
2.0 - 7.0 years
10 - 14 Lacs
Bengaluru
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Microsoft Azure IaaS Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time educationRole:Microsoft Azure IAAS Cloud operations Career Level:10Entity:IO Shared Services Job Title:Cloud Operations AnalystRelevant Experience:48 Months and aboveJob Summary :The role includes managing infrastructure with Infrastructure as Code (IaC) tools such as Bicep and Terraform, along with services like SCCM, WSUS, Azure Update Manager, and key infrastructure components such as DFS, Print Servers, Radius/NPS, DHCP, Antivirus Solutions (Symantec/McAfee), Microsoft Failover Cluster, Windows Network Load Balancing (NLB), FTP and SFTP, vulnerability remediation, and server hardening.Key Responsibilities:1.Azure IaaS Management:oDesign, deploy, and manage Azure IaaS services including Windows Server virtual machines, Azure Virtual Networks (VNet), Azure Load Balancers, VPN Gateways, Azure Managed Disks, and Azure Storage Accounts.oImplement and manage Azure Virtual Machines (VMs), configure high availability, fault tolerance, and disaster recovery strategies using Azure Availability Sets, Availability Zones, and Azure Site Recovery (ASR).2.Prominent Azure PaaS Services:oManage Azure App Service for hosting web applications and APIs with auto-scaling, patching, and high availability.oAdminister Azure Functions for serverless computing, creating event-driven workflows and scaling out serverless applications.3.Infrastructure as Code (IaC) with Bicep and Terraform:oDevelop and maintain Infrastructure as Code (IaC) templates using Bicep and Terraform for automated provisioning and management of Azure resources.oImplement and manage deployments using Azure Resource Manager (ARM) templates, Bicep, and Terraform for consistent and repeatable infrastructure builds.4.Windows Server Management:oAdminister and maintain Windows Server environments (2022, 2019, 2016, 2012), both on-premises and in Azure.oConfigure and manage Active Directory Domain Services (AD DS), Group Policy Objects (GPOs), DNS, DHCP, File/Print Services, and Failover Clustering.5.System Center Configuration Manager (SCCM) & Windows Server Update Services (WSUS):oManage SCCM for automated software deployment, OS imaging, patch management, and compliance reporting across hybrid environments.oAdminister WSUS to manage Windows updates across both cloud and on-premises Windows Server environments, ensuring compliance and minimizing vulnerabilities.6.Distributed File System (DFS) & Print Server Management:oConfigure and manage DFS Namespaces (DFS-N) and DFS Replication (DFS-R) for resilient, high-performance file sharing across multiple locations.oMaintain Print Servers, ensuring high availability and security for network printers.7.Radius/NPS (Network Policy Server):oDeploy and maintain Radius/NPS for centralized authentication of wireless networks, VPNs, and network access policies.oEnsure secure integration of Radius/NPS with other network devices and services, providing consistent authentication experiences.8.DHCP Management:oAdminister and maintain DHCP services for dynamic IP address allocation, lease management, and network reliability across cloud and on-premises environments.oEnsure failover configurations for DHCP and address IP conflicts promptly.9.Antivirus Solutions (Symantec/McAfee):oDeploy, manage, and monitor enterprise antivirus solutions such as Symantec Endpoint Protection and McAfee ePolicy Orchestrator (ePO).oImplement security policies to prevent, detect, and respond to threats in a timely manner.10.FTP and SFTP Management:oConfigure and maintain secure FTP and SFTP servers for internal and external file transfers.oEnsure encryption standards are applied, manage user permissions, and resolve connectivity or security issues.Skills and Experience:Required Technical Skills: oStrong expertise in Azure IaaS services including virtual machines, networking, storage, and Azure-specific services such as Azure Site Recovery (ASR) and Azure Backup.oExtensive experience managing Windows Server environments (2022, 2019, 2016, 2012) both on-premises and in Azure.oProficiency in Bicep and Terraform for Infrastructure as Code (IaC), with experience in automating Azure resource deployment.oStrong knowledge of Azure PaaS services including Azure App Service, Azure Functions, and Azure Logic Apps.oHands-on experience with SCCM and WSUS for patching, software deployment, and compliance across hybrid environments.oAdvanced knowledge of server hardening, vulnerability remediation, and security best practices.oExpertise in DFS, Print Servers, Radius/NPS, DHCP, Antivirus Solutions (Symantec/McAfee), Microsoft Failover Clustering, Windows NLB, FTP and SFTP.oProficiency in PowerShell for automation and scripting.Preferred Skills: oExperience with Azure Site Recovery (ASR), Azure Backup, and disaster recovery planning for cloud and hybrid environments.oKnowledge of cloud-native monitoring tools like Azure Monitor, Log Analytics, and Azure Security Center.oFamiliarity with security frameworks and regulatory compliance (e.g., ISO 27001, NIST, GDPR).Experience Level:o4+ years of experience managing Azure IaaS, Windows Server, and hybrid infrastructure components.o2+ years of experience with SCCM, WSUS, PowerShell, Terraform, and Bicep.Education and Certification:Bachelors degree in Computer Science, Information Technology, or a related field.Relevant certifications such as:oMicrosoft Certified:Azure Administrator Associate.oMicrosoft Certified:Windows Server Administrator Associate.oMicrosoft Certified:DevOps Engineer Expert (for IaC focus).oTerraform Certification is a plus. Professional Attributes:1.Should be able to work in 24/7 rota.2.Should have minimum experience of 36 months3.Should have good communication skills4.Should be ready to acquire new skills.5.Should be Flexible to support during OOH. Qualification 15 years full time education
Posted 4 days ago
5.0 - 8.0 years
10 - 14 Lacs
Pune
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : React.js Good to have skills : JavaScript, Hyper Text Markup Language (HTML), User Experience (UX) DesignMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure project milestones are met, facilitating discussions to address challenges, and guiding your team in implementing effective solutions. You will also engage in strategic planning sessions to align project goals with organizational objectives, ensuring that the applications developed meet both user needs and technical requirements. Your role will require a balance of technical expertise and leadership skills to foster a productive and innovative work environment. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Mentor junior team members to enhance their skills and knowledge.- Facilitate regular team meetings to discuss progress and address any roadblocks. Professional & Technical Skills: - Must To Have Skills: Proficiency in React.js.- Good To Have Skills: Experience with JavaScript, User Experience (UX) Design, Hyper Text Markup Language (HTML).- Strong understanding of component-based architecture and state management in React.- Experience with RESTful APIs and integrating them into applications.- Familiarity with version control systems, particularly Git. Additional Information:- The candidate should have minimum 7.5 years of experience in React.js.- This position is based in Pune.- A 15 years full time education is required. Qualification 15 years full time education
Posted 4 days ago
5.0 - 8.0 years
10 - 14 Lacs
Hyderabad
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Microsoft Azure Security Good to have skills : Microsoft Azure PaaS, Microsoft Azure IaaS, Microsoft Azure Infrastructure ArchitectureMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applications are not only functional but also secure and efficient. Your role will require you to stay updated with the latest technologies and best practices in application development, fostering an environment of continuous improvement and innovation. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure alignment with organizational goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Azure Security.- Good To Have Skills: Experience with Microsoft Azure PaaS, Microsoft Azure IaaS, Microsoft Azure Infrastructure Architecture.- Strong understanding of cloud security best practices.- Experience in implementing security measures in cloud environments.- Familiarity with compliance frameworks related to cloud security. Additional Information:- The candidate should have minimum 5 years of experience in Microsoft Azure Security.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 4 days ago
5.0 - 8.0 years
10 - 14 Lacs
Kolkata
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Microsoft Azure Active Directory Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applications are aligned with organizational goals and user needs, while maintaining a focus on quality and efficiency throughout the project lifecycle. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of milestones. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Azure Active Directory.- Strong understanding of cloud computing concepts and services.- Experience with identity and access management solutions.- Familiarity with application lifecycle management tools.- Ability to troubleshoot and resolve technical issues efficiently. Additional Information:- The candidate should have minimum 5 years of experience in Microsoft Azure Active Directory.- This position is based at our Kolkata office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 4 days ago
8.0 - 13.0 years
8 - 13 Lacs
Mumbai, Pune, Bengaluru
Work from Office
Skill : Cyberark , Conjur, Rest API Role :- Have a strong knowledge of CyberArk privileged Account Management solutions- CyberArk components like Vault, CPM, PSM, PSMP, PVWA, AAM, PTA Have worked on CyberArk Application upgrades/releases and patches Have worked on managing vault logs and monitoring of CyberArk privileged account security tool modules Creating Safe and updating Safe Permissions. Administration of user accounts & safes in cyber ark Onboarding accounts from various platforms (Windows, Linux, etc) Onboarding bulk accounts using Password Upload Utility (PUU) & Rest API methods Perform Cyber ark License clean up tasks. Perform a Health check of all the components in the CyberArk Strong knowledge of identity and access management (IAM) concepts, privileged account management, and least privilege principles Basic understanding of networking protocols, security principles, and user access management Excellent problem-solving skills and the ability to troubleshoot technical issues independently Strong knowledge of Windows Servers CDE certification is must Experience with the following technologies: IDM, SSO, SIEM, Application Servers,Authentication Products and Ticketing System (Advantage) Auto IT, PowerShell Scripting/Development experience (Advantage) Experience with Privilege Cloud and Conjur/Conjur Enterprise . Scripting skills (PowerShell, Python) and experience using REST APIs . Added Advantage CyberArk CDE (Certified Delivery Engineer) certification.
Posted 4 days ago
4.0 - 7.0 years
4 - 8 Lacs
Navi Mumbai
Work from Office
Overview: The role is for an Active Directory Engineer in Core Infra IAM operations within Identity & Access Technology Services, responsible for the operation of the Active Directory environment and related technologies. Responsible for the delivery of tiered admin solution and other global solutions for both on premise and cloud identity solutions. The successful candidate must possess relevant experience of operating enterprise scale identity platforms. Role / Principal Accountabilities: The Core Infra IAM function is responsible for operating of all aspects of core infrastructure components relating to Identity and Access Management. The candidate must be highly self-motivated team player with good oral and written skills and confidence to present to management. The candidate should also have a good sense of discipline for change control procedures. A flexible work ethic is required with the ability to form part of a multi-platform global function Skills & Experience Required: Demonstrate an ability to work well as part of a global team, and on their own when required. Strong oral and written communication Enthusiastic, eager and personable. Ability to cope well under pressure. Essential: Subject-matter expert knowledge of Active Directory related technologies (i.e., Group Policy, DHCP, DNS, Active Directory enterprise design principles etc.) Subject-matter expert knowledge of Active Directory OU structures and delegation models and understanding of impact when moving objects within OU structures. Subject-matter expert knowledge of Windows Server technologies Experience in using and developing automation and scripting (PowerShell) to drive efficiencies. Desirable: Enterprise-scale technical experience designing and deploying tiered administrative / Enterprise Access Models.
Posted 4 days ago
4.0 - 7.0 years
6 - 10 Lacs
Pune
Work from Office
TSSA Required Skills Strong hands-on experience with BMC BladeLogic Server Automation (TSSA/BSA)Proficiency in scripting (eg, Shell, PowerShell, BLPackage Familiarity with patch management processes and compliance frameworks Experience with API development and integration (REST/SOAP, authentication, JSON/XML handling) Experience integrating TSSA with ITSM tools like ServiceNow Understanding of server OS platforms: Windows, RHEL, SUSE, Unix Knowledge of CyberArk and Saacon IAM for access provisioning Key Responsibilities Automation: Develop and maintain TSSA jobs to automate SRs such as AD pre-checks, Citrix service restarts, OShealth checks, and patching workflows Workflow Integration: Collaborate with ServiceNow (SNOW), Alcatraz, TOSCA, and other ATF tools to ensureseamless end-to-end automation Use Case Development: Translate SOPs and customer-specific requirements into executable automation flows Onboarding & Intake: Participate in onboarding new use cases by completing intake forms, reviewing requirementsand efforts API Integration: Design and consume RESTful and SOAP APIs for seamless integration between orchestration toolsand external platforms (eg, ServiceNow, CMDB, monitoring tools) Documentation & Support: Maintain technical documentation, troubleshoot automation issues, and supportcontinuous improvement of orchestration frameworks
Posted 4 days ago
9.0 - 14.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Mandatory technical skills & experience (detailed) Skill 1. Minimum 9 years overall IT experience with 5 years of experience working with Microsoft directory services. 2. In-depth knowledge of Active directory, Entra ID, Entra ID connect, ADFS, PKI, DFSR,DHCP & DNS 3. Experience in Scripting, VB script, PowerShell and Batch script. 4. Experience in group policies and troubleshooting & implementation. 5. Experience and in-depth knowledge on DFS & FRS. 6. In-depth knowledge of TCP/IP, SMB & Kerberos etc. 7. In-depth knowledge on DNS and DNS query, Zone Transfer etc. 8.In-depth knowledge on Active Directory Replication troubleshooting and hands on replication tool Repadmin, Dcdiag, AD Rep etc. 9. In-depth knowledge on Active Directory disaster recovery and backup solution. 10. Excellent communication, writing, meeting facilitation. 11. Excellent Client Customer Facing skills - building trusted relationships - delivering high value service 12. Flexibility to adjust to changing requirements, schedules and priorities. Special skills Certifications/Requirements if any MCITP,MCSE or MCSA ITIL V3 Foundation Soft skills Good written and verbal communication skills in order to co-ordinate tasks with other teams and customer teams Ability to multi-task and handle multiple priorities Strong interpersonal skills Strong understanding of asset management processes and principles for tracking IT assets Strong attention to detail Ability to quickly adapt to changes Enthusiastic, cooperative, and positive behavior
Posted 4 days ago
1.0 - 6.0 years
4 - 8 Lacs
New Delhi, Pune, Bengaluru
Work from Office
Active Directory | Technical Support | 8 LPA || O365 | DNS | DHCP Hiring For Commercial Business B2B Process Grad/UG 1 year exp into International BPO Tech Support On Papers can apply. Salary upto 8.40 LPA Night shifts 5 days working, 2 offs Both side cabs Gurgaon / Pune / Bangalore Immediate joiners only Job description Looking for immediate joiners, Senior Technical Advisor/International Voice, (AD/Server/Networking) Role & responsibilities: US Voice Process Profile Requirement: 1. UG / Grad both eligible with 1year of documented Technical Experience (Min 1 yr Windows Server Exp for Premier) 2. Internal Students not eligible 3. Designation offered: Technical Support Associate 4. Core Competencies/Skills/Knowledge: a. Strong Problem Solving and Troubleshooting Skills & thinks logically. b. Working knowledge of personal computer architecture and network architecture. c. Passion for Technology (curious, has desire to learn, doesnt rely on past knowledge, stays on top of latest technologies). d. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. They require assistance with troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Exchange 2007, IIS, ISA e. Working/knowledge of Windows NT Server and/or Windows 2000 Server and Windows NT Workstation and/or Windows 2000 Professional f. MCP/MTA/MCSA/MCITP/MCSE Certified in Windows Server Operating Systems recommended. g. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage. Excellent English Communication mandate* Salary : 30% hike, upto 8 LPA Interested can share their resume on ankita2.jobfinder@gmail.com CALL- 8840819455
Posted 6 days ago
3.0 - 8.0 years
11 - 20 Lacs
Kochi
Hybrid
Job Description SOTIs growth and success is a result of commitment to innovation through entrepreneurial culture and leadership. Employees are driven to make an impact, offer a unique value and most importantly, be part of a winning team. You are an educated professional at an early stage of your career. You have a great passion for modern technology, and you are driven by your energy to identify and resolve complex problems, while providing excellent customer service. If you are eager to prove your understanding of computer networking principles, your strong problem solving abilities in a fast paced environment, and you are willing to learn and grow, then this position offers numerous growth opportunities and a long-lasting career with SOTI. What Youll Do: Provide telephone and email-based helpdesk support to the end users. Work in 24x7 Shifts to support our customers globally. Assist end users with their Mobile Device related issues. Work on ad-hoc projects, initiatives and other duties as assigned. Deliver high-quality customer service via our support platforms. Handle customer issues using our support tool. Triage issues and escalate them when necessary. Develop and maintain expertise across a range of subject areas, gaining sufficient familiarity with the associated processes to be able to process customer requests accurately and efficiently. Document customer issues. Continuous improvement of our self-service portal and knowledge base. Investigate issues reported by customers and work collaboratively with internal stakeholders and see through to resolution. Provide superior customer service regarding our MDM solutions. Diagnose and solve application queries and answer customer questions. Use various devices to reproduce customer environments to troubleshoot issues further. Endeavor to respond to all customer requests in a timely manner while improving customer experience. Experience Youll Bring: Minimum experience of 2-5 years with good exposure in customer handling with different software products. Customer Service and technical skills are a top priority. Must have excellent phone and written communication skills to work with customers over the phone and with email. Prior experience in answering calls for the helpdesk, entering technical details into a ticketing / dispatch system, working with customers on technical issues, following up on closed calls, installing systems, etc. Hand-on of collecting and reading wire-shark logs. Knowledge of Various IP classes and difference between Public and Private IP. Overview of MDM technology. Soft Skills and Communication: Previous experience supporting English Speaking Customers in India, EMEA, NA or Australia. Good communication, documentation, and soft skills. Strong problem-solving abilities, strong team player (i.e., flexible, hard-working, fast-learner, self-motivated, results oriented) Able to plan, prioritize and organize workload, consistently working within service standards and agreed objectives. Ability to communicate technical issues clearly in person, on the telephone and in written documents. Strong customer focus and ability to manage client expectations. Key traits were looking for: Passionate Hunger to learn and develop. Team player Creativity Work hard play harder. Confident communication skills
Posted 6 days ago
3.0 - 7.0 years
0 Lacs
coimbatore, tamil nadu
On-site
As a SAP System Administrator, you will be responsible for installing, configuring, and maintaining SAP environments such as SAP ECC and SAP S/HANA. Your daily tasks will include monitoring and conducting health checks on SAP systems to ensure optimal system availability and performance. You will also manage SAP transport landscapes, handle transport requests, and oversee change management processes. In addition, you will be in charge of performing SAP system upgrades, patches, and system refreshes. It will be your responsibility to monitor SAP system logs, promptly resolve any system errors or issues, and manage SAP user roles and authorizations to ensure compliance with security policies. Collaboration with SAP functional teams to troubleshoot and resolve technical issues will also be part of your role. Apart from SAP system administration, you will also be involved in installing, configuring, and maintaining other critical servers such as Windows Server, Linux, and Database Servers. Your tasks will include conducting regular system backups, ensuring disaster recovery readiness, monitoring server performance, and optimizing resource utilization. Managing server security, implementing virtualization technologies, ensuring compliance with industry standards and internal policies, as well as planning and implementing server upgrades, patches, and security updates will also fall under your responsibilities. You will provide support for server-related issues and coordinate with vendors when necessary. Furthermore, you will collaborate with network administrators to ensure seamless network connectivity for servers. You will support the IT team in managing the overall IT infrastructure, including storage, networking, and cloud services. You will assist in designing and implementing IT infrastructure projects to align with business needs. Maintaining comprehensive documentation of all server configurations, procedures, and changes will be crucial. You will be expected to generate regular reports on server performance, uptime, and security status. Additionally, you will document and maintain a disaster recovery plan for all servers. Team collaboration is essential in this role. You will work closely with the IT and other teams to troubleshoot and resolve technical issues. Providing training and support to end-users on server-related technologies and collaborating with other departments to understand and fulfill their IT needs will be part of your responsibilities.,
Posted 1 week ago
7.0 - 12.0 years
13 - 17 Lacs
Chandigarh
Work from Office
Position Overview: As an integral part of our Managed Services team, the Senior System Administrator specializes in designing, implementing, and troubleshooting complete infrastructures, including wired, Wi-Fi, and security frameworks, with a strong focus on Windows servers, Azure, Firewall, Office 365, Exchange server, Backups and Networking. This role requires a proactive, self-starting individual who can manage multiple projects from design through implementation, effectively communicate technical information to a variety of audiences, and drive projects to successful completion. This highly client-facing position demands excellent service skills across phone, email, and remote assistance platforms, and the ability to build and maintain long-term client relationships. Required skills: The candidate should have hands-on experience on windows servers upgrades/migrations. Perform Domain controller upgrades and troubleshoot group policy implementation. Hands on experience on Exchange servers to Office 365 migrations projects. Hands on experience on Prem to cloud migrations (Azure) migrations projects. Must have hands on experience on Azure and Azure AD. Working knowledge of Firewalls, VPN Technologies, Network Routers, Wi-Fi Access points and Port forwarding. Sound understanding of DNS, DHCP servers, MDM Intune. Good Interpersonal and client handing skills. Excellent troubleshooting and Analytical skills. Education and/or Experience: Any Technical qualifications (BCA, Btech, B.Sc IT). Desirable Microsoft Technology Associate (MTA) and MCSA certifications Preferable AZ900/AZ104 certification. Cisco CCNA / CCNP certification is highly valued. This position offers the opportunity to work with a variety of clients, ensuring their network infrastructures are secure, efficient, and capable of supporting their business objectives. Join our team and apply your skills in a dynamic, supportive environment that values professional growth and client success Client Service: Provide outstanding client service, responding promptly and professionally across communication channels. Cultivate and maintain long-term client relationships, emphasizing exceptional service and understanding of client needs. Shift timing and working hours: Night shifts /EST Monday to Friday Fixed working days Benefits and compensation: Group Health insurance and other benefits. The Best working culture and growth opportunities. Learning opportunities in leading technologies Compensation as per Market Standard
Posted 1 week ago
3.0 - 5.0 years
2 - 4 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Job Role -: VMware Server Administration L1/L2 Experience -: 3-6 yrs Location -: Mumbai, Navi Mumbai Job type -: Permanent Work from Office Roles and responsibilities VMware Infrastructure Management. Virtual Machine Management. Performance Monitoring and Optimization. Troubleshooting and Issue Resolution. Security and Compliance. Collaboration and Communication. Capacity Planning and Resource Management. Strong knowledge of VMware vSphere, ESXi, vCenter, and other VMware products. Experience with Windows Server ( 2003, 2008, 2012, 2016,2022,2025 ) Understanding of networking concepts and storage solutions (SAN, NAS) in virtualized environments. Familiarity with scripting languages like PowerShell or Python. Strong problem-solving and troubleshooting skills. Excellent communication and collaboration skills. VMware Certified Professional (VCP) or higher certifications are often preferred.
Posted 1 week ago
4.0 - 9.0 years
7 - 11 Lacs
Pune
Work from Office
BMC is looking for an innovative customer champions to join our unique and enthusiastic Technical Support Team helping businesses across the globe to run and reinvent. Here is how, through this exciting role, YOU will contribute to BMC's and your own success: You will be managing customer expectations and competing priorities and conducting research on customer incidents to help create Knowledge Articles, reusable solutions, and other duties as assigned. You will be escalating issues and works directly with Research and Development to resolve complex support problems. You will be using professional concepts and company policies and procedures to solve a wide range of difficult problems in imaginative and practical ways and exercising systematic proficiency in some specialized skills which display depth and breadth within a single BMC application OR several BMC applications/technologies. You will be troubleshooting intermediate to advanced problems and recommends appropriate actions and providing support case follow-up until resolution, ensuring proper escalation procedures are followed for unresolved issues As every BMC employee, you will be given the opportunity to learn, be included in global projects, challenge yourself and be the innovator when it comes to solving everyday problems. To ensure youre set up for success, you will bring the following skillset & experience: You can embrace, live and breathe our BMC values every day! You have 4+ years of experience handling BMC Remedy ITSM across modules ARS/SRM/SLM/ SmartIT/Smart Reporting/CMDB/DWP/SSO customers from consultancy and support standpoint. You have in depth troubleshooting and analytical knowledge in these BMC product areas. You have bachelors degree from any stream Full Time You are comfortable with Periodic weekend work (will likely be required).
Posted 1 week ago
1.0 - 5.0 years
2 - 5 Lacs
Noida
Remote
Role Summary We are hiring L1 and L2 IT Support Engineers to join our technical support team. You will handle customer issues across hardware, software, network, and security systems. Strong communication in English (spoken and written) is mandatory to ensure smooth interactions with global clients. Responsibilities L1 Support Engineer First point of contact for customer technical issues via calls, chat, or tickets. Provide basic support for Windows OS, email issues, password resets, and software installations. Record all support activity in the ticketing system with clear and professional communication. Escalate complex issues to the L2 team with proper documentation. L2 Support Engineer Manage escalated tickets requiring in-depth troubleshooting and resolution. Administer and support tools like Active Directory, Office 365, VPN, and system updates. Investigate root causes, analyze logs, and collaborate with internal teams or vendors. Create knowledge base articles and mentor L1 team when needed. Requirements For Both Roles Excellent English communication must be fluent in reading, writing, and speaking. Strong customer service mindset. Willingness to work in rotational shifts including nights and weekends. L1 Role 1-2 years of IT support/helpdesk experience. Familiarity with ticketing tools (e.g., ServiceNow, Zendesk, Freshdesk). Basic knowledge of Windows OS, MS Office, email setup, and networking. L2 Role 3-5 years of experience in infrastructure and application support. Proficiency with Windows Server, Active Directory, DNS, DHCP, VPN, and O365. Ability to perform root cause analysis and resolve escalated incidents.
Posted 1 week ago
5.0 - 10.0 years
5 - 9 Lacs
Mumbai, Delhi / NCR, Bengaluru
Work from Office
About the Role We are seeking a proactive and technically sound Sr. IT Support & System Administrator who will be responsible for managing and supporting a global IT environment. This individual will play a critical role in ensuring seamless operations, system efficiency, security compliance, and timely IT support across our distributed teams. The ideal candidate is a self-starter with a strong background in Microsoft & Google ecosystem administration, patch management, endpoint protection, network troubleshooting, VPN setup (NordVPN preferred), Intune configuration, and hardware/software support. Key Responsibilities Handle desktop support, hardware and software troubleshooting, and resolve IT service requests globally. Install, configure, and upgrade computer components, peripherals, and system software. Lead day-to-day IT operations including onboarding/off boarding coordination with HR. Manage Microsoft/Google services including migrations, updates, patching, and licensing compliance. Administer system operations including monitoring, reporting, auditing, performance tuning, and capacity planning. Set up and manage NordVPN, Intune, Active Directory, and user access controls. Maintain virtual environments and implement automation wherever applicable. Work with global teams (offshore and onshore) to ensure timely resolution and operational continuity. Maintain security protocols and ensure system protection against threats and vulnerabilities. Provide helpdesk leadership and minimize disruptions by resolving IT issues promptly. Contribute to the delivery of IT services within agreed service levels and budgets. Identify and implement service improvements without compromising quality or security. Experience : 5 to 8 Years Shift Timing : 4 PM to 1 AM IST Qualifications & Experience Associate or Bachelors degree in Computer Science, IT, or a related field; equivalent experience will also be considered. 5 to 8 years of experience in system or network administration. Certifications in Microsoft/Google or equivalent technologies are a plus. Hands-on experience with Microsoft 365, Google Workspace, Azure AD, Windows Server, and Intune. Strong understanding of networking protocols, security standards, and IT infrastructure. Working knowledge of virtualization technologies and automation tools. Proven ability to deliver in a fast-paced, global environment. In-depth experience in implementing and enhancing helpdesk and IT operations practices. Advanced understanding of security measures, data storage, protection strategies, and disaster recovery protocols. Strong analytical and problem-solving skills. A service-oriented mindset and the ability to prioritize tasks effectively. Clear written and verbal communication across global teams. A collaborative approach to cross-functional teamwork and support delivery. Perks and Benefits Lucrative Incentives Medical Insurance Quarterly Rewards & Recognition Team Parties & Outings Skills : - Microsoft 365 Administration, Google Workspace management, Windows Server, Active Directory, Intune, System Admin, System Administration and Configuration, VPN Setup, Patch Management, System Monitoring, Network Troubleshooting, Desktop Support, Virtualization, IT Security, Data Backup and Recovery, Helpdesk Management, Hardware and Software Support, Scripting and Automation, Performance Optimization, IT Asset Management, Global IT Support, Onboarding and Offboarding Support, Communication Skills, Problem Solving, ITIL Best Practices, Remote Team Support, Technical Documentation Work Location - Mumbai, Delhi / NCR, Bengaluru , Kolkata, Chennai, Hyderabad, Ahmedabad, Pune, Remote
Posted 1 week ago
2.0 - 5.0 years
2 - 5 Lacs
Vadodara
Work from Office
Role & responsibilities Perform day-to-day system administration tasks, including server and workstation setup, configuration, maintenance, and troubleshooting. Monitor system performance and proactively address issues to ensure uninterrupted operations. Implement and maintain security measures to protect systems from threats and vulnerabilities. Maintain Microsoft Exchange On-Premises systems and related sub-systems for high availability and optimal performance. Maintain Active Directory infrastructure for high availability and optimal performance. Coordinating and performing configuration changes and application upgrades for Microsoft systems, including Windows Servers, Microsoft Exchange, and workstation environments using WSUS Manage and troubleshoot Active Directory services, including domain controllers, group policies, and user accounts. Collaborate with cross-functional teams to ensure seamless integration of Active Directory with other systems and applications. Develop and maintain PowerShell scripts to automate routine tasks and streamline administrative processes. Monitor and optimize Active Directory performance, security, and capacity. Provide technical support and guidance to end-users regarding Windows environment issues. Provide support, if required for any P1 level ticket during off business hours. Qualifications Minimum two years of experience in Microsoft related system engineering, administration, or support with at least three years experience in Exchange On-Premises and Active Directory administration with a large corporation. Experience with VMWare vSphere 8.0 and Windows Server 2016 and up Experience with VMWare Site Recovery Manager is preferable. Experience with Ninja, Ansible, Chef, Puppet is preferable. Basic knowledge of networking, specifically Cisco devices, including Nexus and Catalyst switches and routers. Strong proficiency in PowerShell scripting skills to automate messaging processes and reporting. Experience with HPE Nimble Storage is preferable. Experience with email security and protection solutions. Strong English communication, collaboration research and problem-solving capabilities. Ability to provide clear instructions to IT partners, explaining how the software works to the customer and being available to answer any questions that may arise. Using analysis and critical thinking skills to determine and assess the customer's needs and meet or exceed their expectations. Ability to manage multiple projects and rapidly changing priorities. Applying keen attention to detail and organization to work on numerous parts of a system or application at the same time while being accurate and thorough. Excellent time management, decision-making, interpersonal, and organizational skills. Desire to provide superior customer service. Ability to prioritize, coordinate and complete tasks to meet deadlines and within company quality standards A bachelors degree is required. Microsoft MCSE, MCP, VMware or Azure certification a strong plus
Posted 1 week ago
10.0 - 15.0 years
6 - 14 Lacs
Vadodara
Work from Office
Role & responsibilities : Design and comply with applicable ISO27001 and NIST CSF standards. Monitor and protect against IT security threats with regular and effective oversight, testing, awareness building and employee training. Help develop a company-wide cultural mentality regarding the importance of information security. Prepare reports on IT security issues, testing, threats and incidences on a regular basis. Perform information security risk assessments. Identify and track the resolution of security incidences and vulnerabilities. Develop communication plans in advance of incidents to ensure a prompt and strategic response to both internal and external personnel. Ensure that adequate physical security controls exist to protect sensitive data and information systems. Responsibilities include asset, building, and network protection. Participate in the development, implementation, and ongoing compliance monitoring of all trading partner and business associate agreements, to ensure all security concerns, requirements, and responsibilities are addressed. Qualifications: Bachelors degree or masters degree in a computer field. Ten years or more IT operations experience and management. Ten years or more of experience leading technology projects in a high uptime, telecom, call center and/or Software-as-a-Service environment. CISSP or CISM qualifications Track record of ISO27001 program implementation, certification and maintenance In-depth knowledge of Windows and Linux server environments Ability to maintain composure and sound judgment in high-pressure environments Demonstrated leadership and personnel/project management skills Highly self-motivated and directed Proven analytical and problem-solving abilities Strong customer service orientation Experience working in a team-oriented, collaborative environment
Posted 1 week ago
7.0 - 10.0 years
20 - 25 Lacs
Mumbai
Work from Office
We are seeking an experienced and proactive IT Manager withstrong expertise in network administration , infrastructure projectmanagement , and IT procurement . The ideal candidate should bewell-versed in managing Windows, macOS, and Linux environments , andcapable of leading end-to-end IT infrastructure initiatives aligned withbusiness goals. Here's what you will get to explore: Infrastructure Network Management Oversee the design,implementation, and maintenance of secure and scalable LAN/WAN, VPN, wireless,and cloud-connected environments. Administer and troubleshootmulti-platform systems including Windows Server, macOS, and Linux (Ubuntu,CentOS, RHEL). Manage firewalls, switches,routers, and IP addressing schemes. Ensure system availability,reliability, and performance through proactive monitoring and optimization. IT Administration Develop and enforce ITpolicies, procedures, and documentation standards. Manage Active Directory,DNS/DHCP, group policies, patch management, and endpoint protection tools. Oversee data backup,disaster recovery planning, and BCP drills. Project Vendor Management Lead IT infrastructureupgrade projects (e.g., office expansion, data center migration, hybrid cloud). Coordinate with internalteams and external vendors for the procurement of hardware, software, licenses,and IT services. Manage vendor SLAs andmaintain procurement records and AMCs. Purchase Budgeting Plan, forecast, and track ITbudgets, license renewals, and contract negotiations. Prepare RFQs/RFPs andevaluate quotations for IT products and services. TeamManagement Support Lead a small team of ITsupport engineers. Ensure timely resolution oftechnical issues and user requests. Implement ITIL practices forincident, problem, and change management. We can see the next Entrepreneur At Seclore if youhave: Bachelors degree in ComputerScience / IT / Engineering or equivalent. 7 to 10 years of hands-onexperience in IT infrastructure and operations. Strong knowledge of networkingconcepts, firewalls, and routing/switching (Cisco, Palo Alto, Sophos, orequivalent). Proven expertise in WindowsServer, macOS, and Linux administration. Experience with procurementcycles, asset management, and vendor coordination.
Posted 1 week ago
2.0 - 4.0 years
10 - 14 Lacs
Mumbai
Work from Office
If you are a risk-taker, innovator, and fearless problem solver who loves solving challenges of data security, then this is the place for you! Here's what you will get to explore: Technical Support and Customer Interaction: Provide real-time support via voice calls, chats, and emails to Seclore enterprise customers and partners, adhering to SLAs and resolving issues, often on the first interaction. Handle multiple cases with varying severity and escalate when necessary. Product Expertise and Continuous Learning: Gain in-depth knowledge of Seclore products, research relevant topics, and stay updated through training to support new product releases, troubleshooting, and developing documentation. Issue Diagnosis and Resolution: Use analytical skills and experience to diagnose and resolve complex issues in diverse customer environments, applying technical expertise to deliver effective solutions. Collaboration and Communication: Work closely with internal teams to prioritize customer requests, communicate technical issues clearly to stakeholders, and mentor peers to improve skills and efficiency. Multitasking and Shift Adaptability: Manage multiple cases efficiently in a fast-paced environment, and remain adaptable while working in shifts to meet team and customer needs. Areas of Work: Support: Assisting users with Seclore products by providing answers to questions and offering guidance to ensure proper operation via phone, chat, or email. Troubleshooting: Identifying and diagnosing issues with software functionality. Repair: Resolving and fixing application software malfunctions. Qualifications: Languages: Proficient in English. Core Technologies: Expertise in Windows Server/Client, Linux, troubleshooting OS and application issues, and infrastructure technologies (AD, DNS, DHCP). Networking Tools: Strong foundation in networking principles and working knowledge of MS Office, Process Monitor, Wireshark, and antivirus software. Additional Skills: Familiar with MAC OS, VMware/Hyper-V, Apache Tomcat/Web Server, remote deployment tools (LANDesk, SCCM), and relational DB principles (MS-SQL, Oracle). Security: Understanding of computer security procedures and protocols. Experience : 25 years in technical support, preferably application support, with exposure to shift work and handling customer calls. Familiar with CRM tools and severity-based models, with experience supporting enterprise customers. Education: Bachelors/Diploma in Computer Science. Certifications (Preferred): MCSE, MCP, RHEL, CCNA. Abilities : Strong customer-focus, problem-solving skills, and ability to communicate technical issues to non-technical users. Ownership of technical issues, with a willingness to work in a 24/7 support center and adapt to high-pressure environments. Team player with flexibility to stretch work hours when needed. Why do we call Seclorites Entrepreneurs, not Employees We value and support those who take the initiative and calculate risks. We have an attitude of a problem solver and an aptitude that is tech agnostic. You get to work with the smartest minds in the business. We are thriving not living. At Seclore, it is not just about work but about creating outstanding employee experiences. Our supportive and open culture enables our team to thrive
Posted 1 week ago
1.0 - 3.0 years
8 - 12 Lacs
Mumbai
Work from Office
If you are a risk-taker, innovator, and fearless problem solver who loves solving challenges of data security, then this is the place for you! Here's what you will get to explore: Technical Support and Customer Interaction: Provide real-time support via voice calls, chats, and emails to Seclore enterprise customers and partners, adhering to SLAs and resolving issues, often on the first interaction. Handle multiple cases with varying severity and escalate when necessary. Product Expertise and Continuous Learning: Gain in-depth knowledge of Seclore products, research relevant topics, and stay updated through training to support new product releases, troubleshooting, and developing documentation. Issue Diagnosis and Resolution: Use analytical skills and experience to diagnose and resolve complex issues in diverse customer environments, applying technical expertise to deliver effective solutions. Collaboration and Communication: Work closely with internal teams to prioritize customer requests, communicate technical issues clearly to stakeholders, and mentor peers to improve skills and efficiency. Multitasking and Shift Adaptability: Manage multiple cases efficiently in a fast-paced environment, and remain adaptable while working in shifts to meet team and customer needs. Areas of Work: Support: Assisting users with Seclore products by providing answers to questions and offering guidance to ensure proper operation via phone, chat, or email. Troubleshooting: Identifying and diagnosing issues with software functionality. Repair: Resolving and fixing application software malfunctions. We can see the next Entrepreneur at Seclore if you: Qualifications: Languages: Proficient in English. Core Technologies: Expertise in Windows Server/Client, Linux, troubleshooting OS and application issues, and infrastructure technologies (AD, DNS, DHCP). Networking Tools: Strong foundation in networking principles and working knowledge of MS Office, Process Monitor, Wireshark, and antivirus software. Additional Skills: Familiar with MAC OS, VMware/Hyper-V, Apache Tomcat/Web Server, remote deployment tools (LANDesk, SCCM), and relational DB principles (MS-SQL, Oracle). Security: Understanding of computer security procedures and protocols. Experience : 2 to 5 years in technical support, preferably application support, with exposure to shift work and handling customer calls. Familiar with CRM tools and severity-based models, with experience supporting enterprise customers. Education: Bachelors/Diploma in Computer Science. Certifications (Preferred): MCSE, MCP, RHEL, CCNA. Abilities : Strong customer-focus, problem-solving skills, and ability to communicate technical issues to non-technical users. Ownership of technical issues, with a willingness to work in a 24/7 support center and adapt to high-pressure environments. Team player with flexibility to stretch work hours when needed. Why do we call Seclorites Entrepreneurs, not Employees We value and support those who take the initiative and calculate risks. We have an attitude of a problem solver and an aptitude that is tech agnostic. You get to work with the smartest minds in the business. We are thriving not living. At Seclore, it is not just about work but about creating outstanding employee experiences. Our supportive and open culture enables our team to thrive.
Posted 1 week ago
4.0 - 7.0 years
9 - 13 Lacs
Bengaluru
Work from Office
Engineering Manager Work Dynamics Prioritizing the facilities needsalways A seasoned expert in the field, the Chief Engineer is on top of all the mechanical, electrical, plumbing and civil works needed in a facility. Likewise, youll play an essential function in reducing workplace-related risks by working on maintenance contracts, routine inspections and scheduled down times. You will be in close contact with local authorities for all facility-related issues. Also part of your scope is to ensure that the facility is in total compliance with all legal and engineering standards. Likewise, youll spearhead the implementation of energy programs to cut utility cost. Youll assume the role of a senior facilities manager when neededoverseeing small renovation projects from initial phases to completion. Youll also keep an eye out on the facilities engineering systems by periodically inspecting logbooks, checklists and maintenance schedules. Putting critical plans and reports in place Planning is a big part of your mandate. In this role, youll take charge of planning and managing both engineering and operational budgets and contracts. Your expertise will also be essential in planning and developing a list of spare materials for all installations based on recommendations and inventories. Performing various auditsincluding technical, cost savings, risk management and energy management--is part of your job as well. In addition, youll strive to keep down time at bay by setting up best practices that promote seamless service delivery to our clients. Your analytical skills will also come in handy, as the role requires you to file both weekly and monthly reports on maintenance contracts, incident reports and improvement projects. Sound like you To apply, you need to be: Experienced and client centric You must have a university degree in engineering/facility management, with eight years experience in the field. Youll need a strong grasp of client satisfaction, as youll constantly communicate with our stakeholders. Well expect you to provide them with solutions that will continuously improve their systems and save them costs. Youll also strive to determine if we can provide them other services that may help improve their conditions further. A strong, flexible leader Do you have an excellent command of spoken English and Chinese languages Are you a proactive leader who can think laterally and deliver innovative solutions Do you have strong people skills, capable of boosting staff satisfaction and morale If your answers are yes to our questions, lets discuss how we can put your expertise into action as our engineering manager.
Posted 1 week ago
1.0 - 6.0 years
5 - 8 Lacs
Pune, Gurugram
Work from Office
Looking for immediate joiners, Senior Technical Advisor/International Voice, Bengaluru (AD/Server/Networking) Role & responsibilities: US Voice Process Profile Requirement: 1. UG / Grad both eligible with 1year of documented Technical Experience (Min 1 yr Windows Server Exp for Premier) 2. Internal Students not eligible 3. Designation offered: Technical Support Associate 4. Core Competencies/Skills/Knowledge: a. Strong Problem Solving and Troubleshooting Skills & thinks logically. b. Working knowledge of personal computer architecture and network architecture. c. Passion for Technology (curious, has desire to learn, doesnt rely on past knowledge, stays on top of latest technologies). d. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. They require assistance with troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Exchange 2007, IIS, ISA e. Working/knowledge of Windows NT Server and/or Windows 2000 Server and Windows NT Workstation and/or Windows 2000 Professional f. MCP/MTA/MCSA/MCITP/MCSE Certified in Windows Server Operating Systems recommended. g. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage. *Excellent English Communication mandate* Salary : 30% hike, upto 8 LPA Interested, please call: Rose (9873538143 / WA : 8595800635) rose2hiresquad@gmail.com
Posted 1 week ago
1.0 - 6.0 years
5 - 8 Lacs
Pune, Gurugram
Work from Office
Looking for immediate joiners, Senior Technical Advisor/International Voice, Pune & Gurugram (AD/Server/Networking) Role & responsibilities: US Voice Process Profile Requirement: 1. UG / Grad both eligible with 1year of documented Technical Experience (Min 1 yr Windows Server Exp for Premier) 2. Internal Students not eligible 3. Designation offered: Technical Support Associate 4. Core Competencies/Skills/Knowledge: a. Strong Problem Solving and Troubleshooting Skills & thinks logically. b. Working knowledge of personal computer architecture and network architecture. c. Passion for Technology (curious, has desire to learn, doesnt rely on past knowledge, stays on top of latest technologies). d. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. They require assistance with troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Exchange 2007, IIS, ISA e. Working/knowledge of Windows NT Server and/or Windows 2000 Server and Windows NT Workstation and/or Windows 2000 Professional f. MCP/MTA/MCSA/MCITP/MCSE Certified in Windows Server Operating Systems recommended. g. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage. *Excellent English Communication mandate* Salary : 30% hike, upto 8.4 LPA Interested, please call: Rose (9873538143 / WA : 8595800635) rose2hiresquad@gmail.com
Posted 1 week ago
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