1253 Windows Server Jobs - Page 2

Job Title: Infrastructure Engineer Windows, IBMi & Automation Location: Hyderabad Experience: 5+ years Job Summary: We are seeking a Senior Infrastructure Engineer with deep expertise in Windows Server Infrastructure, IBMi (AS400) systems, and a proven track record in IT automation. This role demands managing complex environments, driving automation initiatives, mentoring junior team members, and ensuring the resilience and efficiency of enterprise systems. Key Responsibilities: Administer lifecycle management of Windows Server environments (20122022), including Active Directory, DNS, DHCP, Group Policies, and related services. Support for IBMi/AS400 systems, including system configuration, backup/restore, performance tuning, job monitoring and troubleshooting. Implement automation strategies using tools like PowerShell, Power Automate, Python, or equivalent, to eliminate manual processes and improve operational efficiency. Serve as the technical escalation point for L2/L3 support and collaborate with cross-functional teams on major incidents and root cause analysis. Oversee infrastructure health checks, patch management, capacity planning, and security hardening. Act as a technical advisor in infrastructure projects, migrations, and system upgrades. Develop and maintain comprehensive documentation, SOPs, and system diagrams. Ensure compliance with IT security policies, regulatory requirements, and support for audit activities. Mentor and guide junior engineers, sharing best practices Required Skills & Qualifications: 5+ years of hands-on experience in Windows Infrastructure Management. Knowledge of IBMi/AS400 systems and operations.is preferred Experience with ticketing tool Freshservice Proven experience in automation and scripting (PowerShell, Power Automate, Python, etc.). Solid understanding of virtualization technologies (VMware/Hyper-V). Experience with infrastructure monitoring and alerting tools (e.g., VeeamOne, Whatsup Gold). Familiarity with backup & disaster recovery solutions.(AWS DR) Exposure to cloud platforms (Azure or AWS) is a strong plus. Strong understanding of ITIL processes; ITIL certification preferred. Excellent analytical, problem-solving, and interpersonal skills. Effective communication and stakeholder management experience. Education & Certifications: Bachelors degree in computer science, Information Technology, or related field. Relevant certifications (e.g., MCSE, MCSA, IBM i Administrator, ITIL, Azure/AWS Certified) are preferred. Experience with AS400 Environment is preferred

Bulk hirng 4 Windows / Server support / Office 365 / AD / DNS / DHCP any grad / UG with min one years exp in international technical support can apply salary upto 8 LPA Immediate joiners excellnt comms Call / wats app Anisha# 9582261182

What this job involves:- Position Overview and Objectives: Ability to follow Standard Operating Procedures and execute accordingly. Collect customer requests and data. Attend to customer phone calls. Respond to user emails and support tickets. Conduct basic troubleshooting. Create tickets for Level 2 support. Provide product information. Solve common problems such as verification of hardware and software, installation issues, and setup. Perform hardware installations (rack/stack) and cable installations (routing, terminating, structured cabling), including troubleshooting and testing. Perform hardware decommission and cable removal. Perform remote hands support (e.g., power cycles, physical environment, and cabling inspections, swap out failed components, hardware upgrades, testing of copper and fibre cables, handling storage media, and enter troubleshooting commands). Prepare and coordinate incoming/outgoing shipments. Compare packing lists with purchase details to ensure accurate make, model, and quantities are received and receipted. Support Service Management and related processes (e.g., Service Request, Incident, Change) by creating, updating, and closing associated tickets. Oversee and support Physical access processes to maintain secure Data Centre facilities. Support Power Maintenance Events (PME) play an active role in managing the execution of the PME. Oversee, track, maintain, order adequate sparing, cabinets, and consumable levels. Perform physical audits and ensure the Service Management database is updated and accurate. Handle tape backup media and prepare for offsite storage if applicable. Collaborate and maintain business relationships to meet and exceed client expectations with respect to business as usual and project activities. Train and provide oversight to improve service levels. Train, mentor, and suggest improvements/modifications to training programs. Perform additional job duties as required. Sound like you To apply you need to be: Entry-level IT service delivery experience. Experience with Microsoft server products. Basic knowledge of PC and Server Hardware as well as networking. Basic understanding of Data Centre Power schemes. Strong verbal and written communication skills.

As an Application Server & IIS Administrator (Mid-Level) with Basic Computer Knowledge, you will be responsible for managing the monitoring and performance tuning of Microsoft stack web applications. Your role will involve monitoring IIS web server and hosted application performance, setting up and maintaining application health checks, uptime monitoring, and threshold alerts. Additionally, you will be expected to perform basic troubleshooting of Windows application issues, monitor and analyze API performance and availability, as well as generate and share performance reports with stakeholders. Collaboration with development and infrastructure teams is essential to ensure application health, availability, and responsiveness. To excel in this role, you should have a minimum of 1 year of experience in Windows application and server monitoring, along with a basic knowledge of Windows OS, IIS (Internet Information Services), and application hosting. An understanding of monitoring tools like Performance Monitor, Event Viewer, or third-party solutions (e.g., Site24x7, Nagios, SolarWinds, or similar) is required. Your ability to troubleshoot application issues related to memory, CPU usage, or service unavailability will be crucial. Strong communication and documentation skills are also necessary for effective collaboration with various teams. This is a full-time, permanent position with a day shift schedule, requiring in-person work at the designated location.,

NTT DATA is looking for a Junior Production Support professional to join their team in Noida, Uttar Pradesh, India. The ideal candidate should have 3-5 years of experience in Production Support and possess expertise in Windows Server/Linux, MSSQL, Oracle DB, Tomcat, ActiveMQ, JBoss, and any deployment tool knowledge. It is essential to have hands-on experience with ticketing tools like Jira or Freshdesk. Responsibilities include performing production support activities, analyzing and resolving issues within specified SLAs, working on Windows and Linux application support, deployment installations, debugging, and troubleshooting. The candidate should be willing to work shifts, be on call, or put in extra hours for task closure, and communicate effectively with key stakeholders. Experience with Loan IQ is considered an added advantage. NTT DATA is a global innovator in business and technology services, serving 75% of the Fortune Global 100. They aim to help clients innovate, optimize, and transform for long-term success. As a Global Top Employer, NTT DATA has diverse experts in over 50 countries and a strong partner ecosystem. Their services include business and technology consulting, data and artificial intelligence, industry solutions, as well as application, infrastructure, and connectivity development, implementation, and management. NTT DATA is a leading provider of digital and AI infrastructure globally and is part of the NTT Group, investing significantly in R&D to support organizations and society in confidently transitioning into the digital future. Visit [NTT DATA's website](https://us.nttdata.com) for more information.,

As a Full Stack developer working from Baxters Bangalore R&D in Bangalore, you are expected to have at least 6+ years of software development experience. You should be proficient in C#.Net and have experience with HTML, JavaScript, and various web development frameworks such as AngularJS, Bootstrap, and jQuery. It is essential to have proven experience in software design and Object-Oriented Design (OOD) methodologies along with familiarity in working with Relational Databases and SQL. Experience with ORM frameworks is also required. A Bachelor's degree in Computer Science or Engineering is a prerequisite for this role. You should also have hands-on experience in Web services development using technologies like SOAP and REST. Strong knowledge in Object-Oriented Programming, MVC, Design patterns, and SOLID principles is crucial for success in this position. In terms of technical competency, you should be well-versed in Object-oriented architecture, Design Patterns, and UML for analysis and design purposes. Your expertise should cover programming languages and backend technologies like ASP.NET, C#, .NET Core, and Rabbit MQ. Proficiency in HTML5, JavaScript, JQuery, Angular, and KnockoutJS for client-side programming and frameworks is expected. Knowledge of enterprise integration design patterns, web sockets, REST, Microservices, and Web portal APIs is essential. Experience in middleware technologies such as Apache Tomcat, Windows Server, and Linux is necessary. You should be familiar with development tools like Visual Studio, Git, JIRA, and Sonar for development and continuous integration processes. Knowledge of databases like MongoDB and Postgres SQL is required. Experience in End-to-End testing using Selenium and cloud technologies such as Microsoft Azure will be beneficial. Desired skills for this role include familiarity with responsive design and a good understanding of Git.,

Hi We are hiring for ITES Company for the Network Support Role (L1/L2 Position) Overview This Network Support role is a critical first-level operational position responsible for ensuring performance, and security of network infrastructure. It demands Cisco CCNA/CCNP certifications, along with experience in LAN/WAN & Security. Key responsibilities include troubleshooting outages, implementing/maintaining Cisco, Brocade, Fortigate, and Aruba devices (Firewalls, Routers, Switches, Wi-Fi), and managing complex networking concepts like MPLS and VPNs. The role also involves capacity planning, security policy configuration, project support, and requires strong communication for effective stakeholder collaboration. Key Skills: a) Minimum 2 years of experience in Networking (LAN/ WAN & Security) b) CCNA Certificate is required c) Any Graduate To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >In the Location Option Select Others >When BoT Asks you to enter job code, Enter 70 Job Description: Provide first level support on both network outages and network-related projects. Minimum 2 years of experience in Networking (LAN/ WAN & Security) Any Bachelor's Degree required; Cisco Certifications such as CCNA is Required Demonstrable experience with Cisco Firewalls, Routers, Switches, Fortigate UTM and implementation experience of these devices. in .NET web framework 4.0 & 4.5 and object-oriented programming required. Deep knowledge with proven expertise of Cisco, Brocade networking products, Firewalls, Routers, Switches , Wifi (Cisco/Fortinet/Aruba), maintaining and troubleshooting Expertise in networking concepts such as IPLCs, Leased Lines, MPLS, TI/T3/ E1, VoIP, VPN tunnels etc. Provide 24x7 L1 network operational support of existing network, capacity planning, conduct infrastructure audits, configure security policies/VPNs Provide troubleshooting support to maintain all network systems and monitor them proactively to ensure that production downtime is minimized and SLAs are achieved Ensure an effective communication process is in place with all the stakeholders including vendors, server, voice and desktop support teams.

Experience in Windows 10,Windows Server,Active Directory, SCCM,Microsoft Endpoint Manager,Manage Engine Desktop Central,Office365, and Azure AD. Strong troubleshooting, client handling, Certificate-ITIL Foundation;MTA:Security,Networking Fundamentals

Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: As a leading technology innovator, Qualcomm pushes the boundaries of what's possible to enable next-generation experiences and drives digital transformation to help create a smarter, connected future for all. As a Qualcomm Software Engineer, you will design, develop, create, modify, and validate embedded and cloud edge software, applications, and/or specialized utility programs that launch cutting-edge, world class products that meet and exceed customer needs. Qualcomm Software Engineers collaborate with systems, hardware, architecture, test engineers, and other teams to design system-level software solutions and obtain information on performance requirements and interfaces. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 4+ years of Software Engineering or related work experience. ORMaster's degree in Engineering, Information Systems, Computer Science, or related field and 3+ years of Software Engineering or related work experience. ORPhD in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Engineering or related work experience. 2+ years of work experience with Programming Language such as C, C++, Java, Python, etc. Job Overview Create software/firmware test plans, addressing requirements traceability matrix and test coverage, with respect to feature requirements Design, develop, execute and maintain automated software/firmware test suites for the purpose of verifying quality and compliance of Qualcomm products at functional, integration and system levels Manually test, where appropriate, the customer experience of installation and deployment of Qualcomm hardware and software in a mobile, compute and automotive environment. Assist in the creation of a Quality Engineering/Release engineering process with emphasis on continuous integration and continuous deployment Assist in achieving production-level software readiness, implement customer use-cases, workload analysis models, workload creation, and collaborating with other teams on bring-up/debug/diags Focus on ensuring that existing Operating Systems and customer usage environments run well, while identifying strong opportunity for enhancements, from a power and performance perspective. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 6+ years of Software Engineering or related work experience.ORMaster's degree in Engineering, Information Systems, Computer Science, or related field and 5+ years of Software Engineering or related work experience.ORPhD in Engineering, Information Systems, Computer Science, or related field and 4+ years of Software Engineering or related work experience. 3+ years of work experience with Programming Language such as C, C++, Java, Python, etc. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 4+ years of Software Engineering or related work experience.ORMaster's degree in Engineering, Information Systems, Computer Science, or related field and 3+ years of Software Engineering or related work experience.ORPhD in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Engineering or related work experience. 2+ years of work experience with Programming Language such as C, C++, Java, Python, etc. Preferred Qualifications: 8+ years of experience in Software/Firmware Validation Demonstrated software test engineering in SW/FW engineering with focus on Data Center Servers (minimum 5 years). Strong understanding and experience in software/firmware test automation techniques Extensive experience working with operating systems like Ubuntu Server, RHEL, SUSE, similar or Windows server Work with multiple SW/HW Engineering teams to ensure that all requirements and features of reference platform requirements have been validated at a component, integration, functional and system level Strong programming skills with experience in C and/or Python programming languages Experience developing automated software/firmware test cases for server platforms, supporting bring-up and production SW releases Nice to have: Prior Experience with SW/FW integration at BIOS/UEFI, BMC firmware, Operating System for x86/ARM64/RISC-V 64bit for server platforms. Strong understanding of Server firmware Standards, opensource Implementation and specifications for ARM64-based servers Principal Duties and Responsibilities: Leverages advanced Software knowledge and experience to design, develop, create, modify, and validate embedded and cloud edge software, applications, and/or specialized utility programs. Analyzes user needs, software requirements, and time and cost constraints to design and customize software for optimal operational efficiency. Designs and implements software modules for large-scale products and systems. Participates in and leads design, coding, unit testing, debugging, and integration efforts to ensure projects are completed to specifications and schedules. Performs complex code reviews and regression tests as well as triages and fixes issues to ensure the quality of code. Collaborates with individuals outside the software function (e.g., Hardware, Systems, and Test engineers) to ensure solutions work with other components of a specific project. Writes detailed technical documentation for complex Software projects. Level of Responsibility: Works independently with minimal supervision. Provides supervision/guidance to other team members. Decision-making is significant in nature and affects work beyond immediate work group. Requires verbal and written communication skills to convey information. May require basic negotiation, influence, tact, etc. Has a moderate amount of influence over key organizational decisions (e.g., is consulted by senior leadership to make key decisions). Tasks often require multiple steps which can be performed in various orders; extensive planning, problem-solving, and prioritization must occur to complete the tasks effectively

Technical Skills : Windows server, Active directory, Dns, Dhcp, Fsmo, Office 365, Networking, Fortigate firewall NAS/SAN Storage management Role & responsibilities : Act as an escalation point for Level 1 support, handling complex technical issues via ticketing systems, email, phone, and remote support tools Troubleshoot and resolve hardware, software, networking, and system-related issues efficiently. Monitor and analyze system alerts, logs, and incidents to ensure timely resolution and minimize downtime Collaborate with internal teams (NOC, development, and product teams) to escalate and resolve critical technical issues Strong troubleshooting skills in Windows server, Terminal server Experience with Networking, FortiGate firewalls, Cisco Meraki Hands-on experience with Active Directory, DNS, DHCP server, Server migration, print server ,Storage management(NAS/SAN) Hands-on Experience with Microsoft Office 365 and Azure AD Proficiency in Ticketing systems (Autotask), Alert management PRTG Familiarity with virtualization technologies (Hyper-V, etc.) Must have work experience with USA and Australia client Excellent communication and customer service skills

Experience: Minimum 5 years of relevant experience Required Skills: Expertise in VMware stack (ESXi, vCenter, vSAN, NSX, vRealize), hands-on experience with SDDC, solution design and implementation, cloud platform knowledge (AWS, Azure), strong troubleshooting and communication skills Certification: VCP, VCF (preferred)

Looking for a skilled Azure Administrator with expertise in Active Directory to join our team at CarbyneTech India Pvt Ltd. The ideal candidate will have 5-10 years of experience and a strong background in IT Services & Consulting. Roles and Responsibility Manage and maintain the organization's Azure infrastructure, including Active Directory. Ensure the security and integrity of the company's cloud-based systems and data. Collaborate with cross-functional teams to design and implement new technologies and solutions. Troubleshoot and resolve technical issues related to Azure and Active Directory. Develop and implement best practices for Azure administration and management. Provide training and support to junior team members on Azure and Active Directory. Job Requirements Strong knowledge of Azure and Active Directory, including configuration, troubleshooting, and management. Experience with IT Services & Consulting industry trends, technologies, and standards. Excellent problem-solving skills and attention to detail. Ability to work collaboratively in a team environment. Strong communication and interpersonal skills. Familiarity with industry-standard tools and technologies, such as PowerShell and Python.

Role Overview: There are several functions within Trellix contributing towards the organizational success, and the Deal Desk Analyst (DDA) is one of them. We are one of the key functions under the finance group, we are looking for enthusiastic, skillful candidates & mastered the "Japanese language" to join the team. The function of the DDA is to provide direct support to the Sales Team and business units in the approval of quotes for existing partners and customers to ensure that the Sales department can meet its target and profitability. About the role: The function of the KDA is to provide direct support to the Sales Team and business units in approval of quotes for existing partners and customers to ensure that the Sales department can meet its target and profitability. Quote Analysis and Approval. Data/Pricing Analysis. Analyzing Deal requirement and Discounting reason. Co-ordinate with Sales Management for sales approval. Assets and Entitlement Validation. Assisting sales team in the entire approval process. About you: 2 or more years of experience in the similar industry. Superior customer service skills and attitude. Ability to learn and work effectively in a fast-paced environment. Ability to blend and share information within team members. Excellent written and documentation skills English and Japanese. Experience in creating procedural documentation. Experience in administrating knowledgebase. Advanced proficiency in MS-office.

Design, develop and maintain the endpoint automation tooling/services. Focus on automating all aspects of the tooling, providing services via APIs, increase speed of provision, availability. Email: nivedita.a@liveconnections.in *JOB AT INDIA* Required Candidate profile Hands-on experience in Continuous Integration and Continuous Delivery (CI/CD) pipelines and code management in a large organisation using GIT Experienced in automation and orchestration technologies

Awdiz Institute - Mumbai's No. 1 Training Institute is hiring for Full time Networking Trainer. As a Networking Trainer, you will be responsible for designing and delivering comprehensive training programs to students, focusing on networking fundamentals, hardware configuration, maintenance, troubleshooting, and best practices. The ideal candidate should have a strong background in networking and hardware technologies along with a passion for teaching and mentoring students. Role: A+/N+ Trainer, CCNA Trainer, MCSA Server Trainer, Cyber Security Trainer Job Responsibility: The Trainer will be responsible for taking batches of Networking which includes A+, N+, OS Software Installations & troubleshooting, Windows and Linux Servers and CCNA Networking. Deliver the content of the structured program in an effective manner according to the lesson plans provided Keep a track of progress of the learners and submit timely information to the management when requested from time to time Developing questions for the purpose of Assignments, Practice Questions, and Test Papers Daily Practice Worksheets etc Complete documentation of program and ensuring the all assessment and training quality. Establish training modules and ensure the understanding of learners with case studies, assessments, and hands-on sessions. Required Key Skills: Have updated knowledge in IT tools and certifications such as A+, N+, and CCNA. MCSE, MCSA, or Linux. Relevant certification is a must. Deep understanding of networking protocols, Windows Server, TCP/IP model, LAN, WAN, Switching, Firewalls, VPNs, Routing, and other hardware and networking concepts. Ability to manage a variety of training formats and learner levels

We are looking for a skilled Azure Administrator with expertise in Active Directory to join our team at CarbyneTech India Pvt Ltd. The ideal candidate will have 5-10 years of experience in the IT Services & Consulting industry, managing and maintaining large-scale Azure environments. Roles and Responsibility Manage and maintain large-scale Azure environments, including Active Directory integration. Design, implement, and manage Azure-based solutions for clients. Troubleshoot and resolve complex technical issues related to Azure and Active Directory. Collaborate with cross-functional teams to ensure seamless integration of Azure services. Develop and maintain documentation of Azure infrastructure and configurations. Ensure compliance with industry standards and best practices for security and scalability. Job Requirements Strong knowledge of Azure services, including Active Directory, Azure AD Connect, and Azure Virtual Network. Experience with identity management, access control, and authentication protocols. Excellent problem-solving skills and ability to troubleshoot complex technical issues. Strong communication and collaboration skills, with experience working with cross-functional teams. Ability to design, implement, and manage scalable and secure Azure-based solutions. Strong understanding of cloud security principles, including identity protection and data encryption.

Be a contributing member of the collaborative team responsible for Optums Digital Certificate Services. This positionwill be responsible for ensuring the confidentiality, integrity, and availability of the enterprise certificate lifecyclemanagement platform along with the related core capabilities of ensuring domain validation and certificate operations including issuance, renewal, and revocation are always available for applications and platforms. Collaborate withother IT teams to drive certificate automation and other certificate management best practices. Provide operationalsupport in the day-to-day tasks involved with providing a centralized, enterprise certificate management platform. Primary Responsibilities: Provide operations support in the day-to-day tasks of managing certificates using Venafi Data Center Protect Engineer and develop tactical and strategic solutions to improve and automate certificate management Engineer and drive forward new initiatives that supports and enhance Certificate Lifecycle Management Provide innovative solutions to automate repetitive operational tasks Analyze, design, develop and deploy integrations to help adopt Venafi products in customer environments Participate as an independent contributor within an agile based team Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: 4+ years of PKI, certificate management, or related experience Experience with certificate lifecycle management platforms, with emphasis on Venafi Scripting and automation experience leveraging Powershell, Python, or other scripting languages Understanding of X.509 certificates and general certificate management processes Serve as a subject matter expert regarding certificate management operation for internal teams Ability to participate in on call rotation Preferred Qualifications: Undergraduate degree in applicable area of expertise or equivalent experience CISSP or other security related certification Cloud Infrastructure experience in any of the major CSPs including MS Azure, AWS, or GCP Identity and Access Management experience At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyoneof every race, gender, sexuality, age, location and incomedeserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes an enterprise priority reflected in our mission.

About The Role : Job Title- Client Implementation Specialist, AVP Location- Mumbai, India Role Description The Client Implementation Analyst (Documentation) supports the efficient delivery of implementation & documentation tasks and will act as a support resource throughout the project, working under the direct supervision of the Client Implementation Manager(s). Key tasks include (but not limited to) document generation, electronic banking system setups, performing & creating testing, supporting the resolution of client queries and issues. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Liaise and work with onshore implementation and service team on all documentation that covers new/sub-account opening, signatory updates including KYC, EBICS setup, account closure, account mandate updates, account amendments, as well as setup on Cash management Products. Manage implementation, maintenance related documentation requirements including signature verification, digitized document archival. Ensure timely and efficient delivery of required document package to onshore requestor with quality Work closely with implementation and product management on procedures/workflow concerning product documentation eg. CIS, CSA. Coordinate with internal parties to ensure all related setups are in place. Distribute documents to other DB branches/department if needed Escalate issues with respective L2 support teams Be able to provide Bank letters based on template and procedure defined Tasks being performed by the team to be documented and up-to-dated using Adonis Manage each cases using internal case management tool Your skills and experience The person required for the above position should have the following profile: Proficiency in German speaking and writing; able to communicate in German with clients. Language skillsfluency in German (5-6 years of experience) 5-8 years of handling client facing role. 4-5 year of experience in handling Cash Management products is preferred. Experience in IT systems administration/Networking will be an advantage Strong communication and inter-personal skills in German. How well support you

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Microsoft Windows Desktop Management Good to have skills : Customer Technical SupportMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they utilize. Your typical day will involve engaging with clients to understand their needs, addressing their concerns, and ensuring that our systems operate seamlessly. You will leverage your exceptional communication skills to provide high-quality support, ensuring that client issues are accurately defined and resolved through your comprehensive product knowledge. Your role is crucial in maintaining the integrity and performance of our world-class systems, contributing to overall client satisfaction and operational excellence. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of support processes to enhance service delivery.- Provide training and guidance to junior team members to foster a collaborative environment. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Windows Desktop Management.- Good To Have Skills: Experience with Customer Technical Support.- Strong understanding of desktop operating systems and their configurations.- Experience in troubleshooting hardware and software issues effectively.- Familiarity with remote support tools and techniques to assist clients. Additional Information:- The candidate should have minimum 2 years of experience in Microsoft Windows Desktop Management.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : DevOps Good to have skills : Vmware Virtualization Administration, VMware Datacenter Virtualization Architecture and DesignMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing various technical issues, providing solutions for configured services across multiple platforms, and ensuring the smooth operation of hardware and software systems. You will work both remotely and onsite, collaborating with team members to troubleshoot and resolve issues effectively, while adhering to established operating models and processes. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the implementation of technology at the operating system level across all server and network areas.- Engage in basic and intermediate level troubleshooting for hardware and software support. Professional & Technical Skills: - Must To Have Skills: Proficiency in DevOps.- Good To Have Skills: Experience with VMware Datacenter Virtualization Architecture and Design, Vmware Virtualization Administration.- Strong understanding of continuous integration and continuous deployment practices.- Experience with cloud platforms and containerization technologies.- Familiarity with scripting languages for automation purposes. Additional Information:- The candidate should have minimum 3 years of experience in DevOps.- This position is based at our Kolkata office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Application Packaging Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work within a defined operating model and processes, providing hardware/software support and implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Ensure timely resolution of technical issues.- Collaborate with cross-functional teams to troubleshoot and resolve system issues.- Document troubleshooting steps and solutions for future reference.- Stay updated on emerging technologies and industry trends.- Provide training and guidance to junior team members. Professional & Technical Skills: - Must To Have Skills: Proficiency in Application Packaging.- Strong understanding of system configurations and deployments.- Experience in troubleshooting software and hardware issues.- Knowledge of ITIL framework and best practices.- Familiarity with scripting languages like PowerShell or VBScript. Additional Information:- The candidate should have a minimum of 3 years of experience in Application Packaging.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Microsoft Active Directory Good to have skills : salesforceMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic work environment where your primary focus will be on resolving incidents and problems that arise across various business system components. Your day will involve ensuring operational stability, creating and implementing Requests for Change, and updating knowledge base articles to facilitate effective troubleshooting. Collaboration with vendors and service management teams will be essential as you analyze and resolve issues, contributing to a seamless operational flow and enhancing overall service delivery. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and maintenance of operational documentation to ensure clarity and consistency in processes.- Engage in continuous learning and skill enhancement to stay updated with the latest technologies and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Active Directory.- Strong understanding of user account management and security policies.- Experience with troubleshooting and resolving technical issues related to Active Directory.- Familiarity with group policy management and implementation.- Knowledge of directory services and their integration with various applications. Additional Information:- The candidate should have minimum 3 years of experience in Microsoft Active Directory.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : AWS Administration Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education DESCRIPTIONJob Title:AWS Cloud Operations Senior Analyst (CL 10)Reports to:Offshore Team MemberLocation:BDC7C OR DDCWork Hours:24 X 7 & On_CallDomain:AWS Infrastructure & Linux AdministrationRelevant Experience required:4.5 to 6.5 years of experienceSUMMARYThis is client facing role and responsible for the overall support, administration, maintenance, troubleshooting, evolution and continuous improvement.ROLE and RESPONSIBILITIESThis role will specifically focus on AWS IaaS and managing Linux environments. Knowledge of AWS architecture is a must. Manage the cloud infrastructure environment through cross technology administration (OS, virtual networks, Security, Monitoring and Backup), Development and execution of script and automations. Manage the environment incidents with a focus on service restoration. Act as operations support for all AWS hosted Virtual Machines, network, storage and security.Mandatory SkillsProvide L2/L3 support on Linux (RHEL) & Windows servers hosted on AWS infrastructure.Installation, Configuration and administration of Linux servers.AMI management.Experience in AWS Landing Zone Solution.Proficient in AWS Subscription management and MarketPlace.Proficient in demand management using trusted advisor or AWS Forecast.Cluster configuration, management and troubleshooting.Auto scaling configuration.Performance tuning and storage optimization.RHEL OS upgrade, RedHat satellite server configuration and administration. Licensing knowledge and good understanding of patch and package management. Incident and Change management, Health and performance Monitoring - Check server health, performance and capacity alerts, take preventive and remedial action.Design, build and configure AWS Services to meet business process and application requirements. Execution and documentation of infrastructure changes and preparing work instructions.Reporting and participating in governance and audit activities.AWS:EC2, EBS, EKS, ECS, ELB, VPC, Route53 S3, ASG, ELB, Route53, RDS, CloudWatch, CloudFormation, AWS workspace, Beanstalk, IAM, Cloud Trail, CloudFront etc.Knowledge and experience of AWS Landing Zone solutions.Lambda, SNS, SQS, Storage Gateway, Secure File Transfer (sFTP). Desirable Working experience with Service Now for incident, change and problem management. Language/Scripting knowledge Shell Scripting/JSON/Python, Ansible, Terraform. Exposure to Lambda Python scripts. Tools Monitoring exposure in SignalFx, Splunk.Certification AWS Solution Architect, Redhat Linux & ITIL.KEY EXPECTATIONSBridge the relationships between offshore and onshore/client/stakeholders/third part vendor support teams.Maintain the confidence level of the client by adhering to the SLA and deliverables.Better understanding of client process, architecture and necessary execution.Quick response, timely follow-up and ownership till closure.PERSONAL ATTRIBUTESHigh personal drive; results oriented; makes things happen.Excellent communication, interpersonal skills.Innovative and creative and adaptive to new environment.Strong data point analytical, teamwork skills.Good attitude to learn and develop. Qualification 15 years full time education

Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Operations Engineer, you will support the operations and manage delivery for production systems and services based on operational requirements and service agreements. A typical day involves collaborating with various teams to ensure seamless service delivery, troubleshooting issues, and implementing solutions to enhance system performance and reliability. You will engage in proactive monitoring and maintenance of systems, ensuring that all operational standards are met while fostering a culture of continuous improvement and efficiency within the team. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing and training sessions to enhance team capabilities.- Monitor system performance and implement improvements to optimize operations. Professional & Technical Skills: - Must To Have Skills: Proficiency in Citrix Virtual Apps and Desktop Administration.- Strong understanding of virtualization technologies and their implementation.- Experience with troubleshooting and resolving complex technical issues.- Familiarity with network protocols and security best practices.- Ability to work collaboratively in a team-oriented environment. Additional Information:- The candidate should have minimum 5 years of experience in Citrix Virtual Apps and Desktop Administration.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : AWS Administration Good to have skills : AIX UnixMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time educationDESCRIPTIONJob Title:AWS Cloud Operations Senior Analyst (CL 10)Reports to:Offshore Team MemberLocation:BDC7C OR DDCWork Hours:24 X 7 & On_CallDomain:AWS Infrastructure & Linux AdministrationRelevant Experience required:4.5 to 6.5 years of experienceSUMMARYThis is client facing role and responsible for the overall support, administration, maintenance, troubleshooting, evolution and continuous improvement.ROLE and RESPONSIBILITIESThis role will specifically focus on AWS IaaS and managing Linux environments. Knowledge of AWS architecture is a must. Manage the cloud infrastructure environment through cross technology administration (OS, virtual networks, Security, Monitoring and Backup), Development and execution of script and automations. Manage the environment incidents with a focus on service restoration. Act as operations support for all AWS hosted Virtual Machines, network, storage and security.Mandatory SkillsProvide L2/L3 support on Linux (RHEL) & Windows servers hosted on AWS infrastructure.Installation, Configuration and administration of Linux servers.AMI management.Experience in AWS Landing Zone Solution.Proficient in AWS Subscription management and MarketPlace.Proficient in demand management using trusted advisor or AWS Forecast.Cluster configuration, management and troubleshooting.Auto scaling configuration.Performance tuning and storage optimization.RHEL OS upgrade, RedHat satellite server configuration and administration. Licensing knowledge and good understanding of patch and package management. Incident and Change management, Health and performance Monitoring - Check server health, performance and capacity alerts, take preventive and remedial action.Design, build and configure AWS Services to meet business process and application requirements. Execution and documentation of infrastructure changes and preparing work instructions.Reporting and participating in governance and audit activities.AWS:EC2, EBS, EKS, ECS, ELB, VPC, Route53 S3, ASG, ELB, Route53, RDS, CloudWatch, CloudFormation, AWS workspace, Beanstalk, IAM, Cloud Trail, CloudFront etc.Knowledge and experience of AWS Landing Zone solutions.Lambda, SNS, SQS, Storage Gateway, Secure File Transfer (sFTP). Desirable Working experience with Service Now for incident, change and problem management. Language/Scripting knowledge Shell Scripting/JSON/Python, Ansible, Terraform. Exposure to Lambda Python scripts. Tools Monitoring exposure in SignalFx, Splunk.Certification AWS Solution Architect, Redhat Linux & ITIL.KEY EXPECTATIONSBridge the relationships between offshore and onshore/client/stakeholders/third part vendor support teams.Maintain the confidence level of the client by adhering to the SLA and deliverables.Better understanding of client process, architecture and necessary execution.Quick response, timely follow-up and ownership till closure.PERSONAL ATTRIBUTESHigh personal drive; results oriented; makes things happen.Excellent communication, interpersonal skills.Innovative and creative and adaptive to new environment.Strong data point analytical, teamwork skills.Good attitude to learn and develop. Qualification 15 years full time education