928 Windows Server Jobs - Page 2

We are looking for a highly skilled and experienced Senior Teamcenter Solutions Engineer to join our team. The ideal candidate will be responsible for a wide range of tasks, including blueprinting, development, integration, infrastructure setup, and support for Teamcenter solutions. Key Responsibilities: Map current practices to Teamcenter capabilities to ensure seamless integration and opti mization. Develop comprehensive Teamcenter Libraries solutions for Mechanical, Electronics, Material, and Document management. I ntegrate Teamcenter with Orcad CIS using Electronic Design Automation (EDA) tools. Set up infrastructure for EDA, including Teamce nter classification, attribute mapping, SQLLiteDB, and PTF files to support Orcad CIS and Design Entry HDL. Create and manage sche matics, PCBs, and their variants within Teamcenter. Implement and manage Teamcenter Integrated Material Management (IMM) solutions . Set up IMM for various versions of Catia (R22, R26, R28, R29, R30, R32). Collaborate with migration teams to migrate CIMDB and SMDB into Teamcenter. Design and implement the Teamcenter release process to transfer data to SAP. Provide Hypercare, AMS suppo rt, and manage change requests to ensure continuous improvement and support. Manage Teamcenter infrastructure, including installat ion, administration, and configuration for TcUA (11.5, 10.1) and TcE (9.0 MP03 DN Package 9.35). Setup of Teamcenter, License Serv er, Workgroups, FSC, Corporate and Web servers. Manage Citrix Environment, DFS, Firewall, User accounts, and local TC client in Us er Machines. Complete DR Setup, conduct patching and upgrade from 10.1 to 11.5. Work on BMIDE development, MKS Codeless Customiz ation deployment strategies, and dispatcher servers for custom translators. Conduct CAD integrations like TcIC and NX integration. Continuously monitor Teamcenter Server Environments with services in SCOM and Custom s, increasing system availability to 99 .6%. Work on Software Configuration Management Tools like SVN. Achieve excellent knowledge and experience on Linux Servers. Cl one PROD into Dev Environment. Deploy Teamcenter Code into DEV (BMIDE, DLLs, Workflows, Preferences, Stylesheets, JARs). Deliver code to PROD Systems, upgrade from Tc9.1 to Tc10.1 Version. Set up Teamcenter Multisite. Integrate Teamcenter Unified with CAD Tools like CATIA and NX. Generate high-quality test results with a minimum turnaround time. Execute Installation of JBoss and To mcat. Work on automation using Windows Scheduler and Linux Cronjobs. Create and compare BOM, BOP, and Collaboration Context. Sequence operations, processes, and manage time effectively. Manage tracking release, backlogs, and defects during each release. Consistently work in partnership with Teamcenter Developers, Oracle DBAs, and Support Teams. Qualifications: Proven experience wit h Teamcenter and its various modules. Familiarity with Catia and its integration with Teamcenter. Excellent collaboration and co mmunication skills. Ability to manage multiple tasks and projects simultaneously. Preferred Skills: Experience with SAP integration. Knowledge of material management and library solutions. Strong problem-solving skills and attention to detail.

Primary Skill - SQL Server 2022, T-SQL SSIS Secondary Skill - SSRS, SSAS, Power BI Design and develop SQL Server stored procedures, functions, views and triggers to be used during the ETL process Designing and developing SSIS / SQL ETL solutions to acquire and prepare data from numerous upstream systems for processing by Builds data transformations with SSIS including importing data from files, moving data from one database platform to another Debug and tune SSIS packages to ensure accurate and efficient movement of data Design, implement and maintain database objects (tables, views, indexes) and database security Provide production support for existing SSIS/ ETL processes and ensure data accuracy and integrity. Relevant certifications such as MCSA (Microsoft Certified Solutions Associate) or MCSD (Microsoft Certified Solutions Developer) can be beneficial.

Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: As a leading technology innovator, Qualcomm pushes the boundaries of what's possible to enable next-generation experiences and drives digital transformation to help create a smarter, connected future for all. As a Qualcomm Software Engineer, you will design, develop, create, modify, and validate embedded and cloud edge software, applications, and/or specialized utility programs that launch cutting-edge, world class products that meet and exceed customer needs. Qualcomm Software Engineers collaborate with systems, hardware, architecture, test engineers, and other teams to design system-level software solutions and obtain information on performance requirements and interfaces. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field. 2+ years of academic or work experience with Programming Language such as C, C++, Java, Python, etc. Preferred Qualifications: 3-12 years of experience with embedded systems and preferably in server architecture Knowledge and experience in driver development on one or more operating systems including RTOS or any embedded operating system. Good analytical and problem-solving skills. Must be proficient in C. Good understanding of microprocessor, multiprocessor architecture. Good understanding of basic real-time/embedded programming concepts & RTOS concepts Responsibilities: Driver design and development on multiprocessor and multithreaded ASIC platforms with SDLC cycle. Collaborate with hardware engineers and cross-functional teams to understand product requirements and develop software specifications for embedded systems. Document software design, development, and testing processes for reference and future maintenance. Drivers development/support includes 1wire, 2-wire, serial peripheral industry standard protocol such as I2C,SPI and UART, PCIE. Debug and resolve issues in drivers reported by internal test teams as well as by customers. Level of Responsibility: Works under supervision. Decision-making may affect work beyond immediate work group. Requires verbal and written communication skills to convey information. May require basic negotiation, influence, tact, etc. Tasks do not have defined steps; planning, problem-solving, and prioritization must occur to complete the tasks effectively.

Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: As a leading technology innovator, Qualcomm pushes the boundaries of what's possible to enable next-generation experiences and drives digital transformation to help create a smarter, connected future for all. As a Qualcomm Software Engineer, you will design, develop, create, modify, and validate embedded and cloud edge software, applications, and/or specialized utility programs that launch cutting-edge, world class products that meet and exceed customer needs. Qualcomm Software Engineers collaborate with systems, hardware, architecture, test engineers, and other teams to design system-level software solutions and obtain information on performance requirements and interfaces. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 4+ years of Software Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 3+ years of Software Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Engineering or related work experience. 2+ years of work experience with Programming Language such as C, C++, Java, Python, etc. Job Overview Create software/firmware test plans, addressing requirements traceability matrix and test coverage, with respect to feature requirements Design, develop, execute and maintain automated software/firmware test suites for the purpose of verifying quality and compliance of Qualcomm products at functional, integration and system levels Manually test, where appropriate, the customer experience of installation and deployment of Qualcomm hardware and software in a mobile, compute and automotive environment. Assist in the creation of a Quality Engineering/Release engineering process with emphasis on continuous integration and continuous deployment Assist in achieving production-level software readiness, implement customer use-cases, workload analysis models, workload creation, and collaborating with other teams on bring-up/debug/diags Focus on ensuring that existing Operating Systems and customer usage environments run well, while identifying strong opportunity for enhancements, from a power and performance perspective. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 6+ years of Software Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 5+ years of Software Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field and 4+ years of Software Engineering or related work experience. 3+ years of work experience with Programming Language such as C, C++, Java, Python, etc. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 4+ years of Software Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 3+ years of Software Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Engineering or related work experience. 2+ years of work experience with Programming Language such as C, C++, Java, Python, etc. Preferred Qualifications: 8+ years of experience in Software/Firmware Validation Demonstrated software test engineering in SW/FW engineering with focus on Data Center Servers (minimum 5 years). Strong understanding and experience in software/firmware test automation techniques Extensive experience working with operating systems like Ubuntu Server, RHEL, SUSE, similar or Windows server Work with multiple SW/HW Engineering teams to ensure that all requirements and features of reference platform requirements have been validated at a component, integration, functional and system level Strong programming skills with experience in C and/or Python programming languages Experience developing automated software/firmware test cases for server platforms, supporting bring-up and production SW releases Nice to have: Prior Experience with SW/FW integration at BIOS/UEFI, BMC firmware, Operating System for x86/ARM64/RISC-V 64bit for server platforms. Strong understanding of Server firmware Standards, opensource Implementation and specifications for ARM64-based servers Principal Duties and Responsibilities: Leverages advanced Software knowledge and experience to design, develop, create, modify, and validate embedded and cloud edge software, applications, and/or specialized utility programs. Analyzes user needs, software requirements, and time and cost constraints to design and customize software for optimal operational efficiency. Designs and implements software modules for large-scale products and systems. Participates in and leads design, coding, unit testing, debugging, and integration efforts to ensure projects are completed to specifications and schedules. Performs complex code reviews and regression tests as well as triages and fixes issues to ensure the quality of code. Collaborates with individuals outside the software function (e.g., Hardware, Systems, and Test engineers) to ensure solutions work with other components of a specific project. Writes detailed technical documentation for complex Software projects. Level of Responsibility: Works independently with minimal supervision. Provides supervision/guidance to other team members. Decision-making is significant in nature and affects work beyond immediate work group. Requires verbal and written communication skills to convey information. May require basic negotiation, influence, tact, etc. Has a moderate amount of influence over key organizational decisions (e.g., is consulted by senior leadership to make key decisions). Tasks often require multiple steps which can be performed in various orders; extensive planning, problem-solving, and prioritization must occur to complete the tasks effectively

YES SECURITIES is looking for Client Relationship Associate to join our dynamic team and embark on a rewarding career journey. This position involves effective communication, problem-solving, and a commitment to ensuring client satisfaction The Client Relationship Associate serves as a primary point of contact between clients and the organization, aiming to foster long-term partnerships Key Responsibilities : Client Engagement : Build and maintain positive relationships with clients by understanding their needs and providing proactive support Serve as the main point of contact for client inquiries, addressing concerns, and ensuring prompt resolution Client Onboarding : Facilitate the onboarding process for new clients, ensuring a smooth transition and understanding of products or services Collaborate with internal teams to gather necessary information and resources for client onboarding Needs Assessment : Conduct needs assessments to understand clients' goals, challenges, and requirements Identify opportunities to upsell or cross-sell products and services that align with client needs Communication : Communicate effectively with clients through various channels, including phone, email, and in-person meetings Provide regular updates on product enhancements, promotions, and relevant industry news Issue Resolution : Address client issues and concerns promptly, working closely with internal teams to find solutions Ensure a high level of client satisfaction by providing timely and effective problem resolution Client Feedback : Gather feedback from clients regarding their experiences and satisfaction with products or services Use feedback to improve processes and enhance the overall client experience Cross-Functional Collaboration : Collaborate with sales, marketing, and product teams to relay client feedback and contribute to continuous improvement Work closely with internal stakeholders to coordinate client-related initiatives Client Retention : Implement strategies to retain existing clients and prevent churn Proactively reach out to clients to understand evolving needs and recommend suitable solutions Documentation : Maintain accurate and up-to-date records of client interactions, communications, and service-related activities Prepare reports on client engagement and satisfaction as needed

Who We Are Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips- the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world- like AI and IoT. If you want to work beyond the cutting-edge, continuously pushing the boundaries of"science and engineering to make possible"the next generations of technology, join us to Make Possible® a Better Future. What We Offer Location: Bangalore,IND At Applied, we prioritize the well-being of you and your family and encourage you to bring your best self to work. Your happiness, health, and resiliency are at the core of our benefits and wellness programs. Our robust total rewards package makes it easier to take care of your whole self and your whole family. Were committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits . Youll also benefit from a supportive work culture that encourages you to learn, develop and grow your career as you take on challenges and drive innovative solutions for our customers."We empower our team to push the boundaries of what is possible"”while learning every day in a supportive leading global company. Visit our Careers website to learn more about careers at Applied. Applied Materials develop complex multidisciplinary systems for metrology and quality control processes in the semiconductors industry . Our systems contain high-end Physics , HW , Algo and SW all combine into unique system allowing our customers extend and improve their existing technologies System Qualification Engineer day to day work contain examine new modules and system improvements , assess their integration complexity to existing / new system and how they might affect the system overall performance. Work involves close collaboration with various RnD disciplines and conducting complex experiments on real tools or dedicated simulators until approval or rejection of the suggested design Roles & Responsibilities Early involvement in development phases to optimize suggested design alternatives Close collaboration with R&D disciplines such as System Eng , Physiscs , SW eng. , Mechanics etc. Perform detailed risk assessment from module to system level and assess the impact on system performance and integrity D efine set of experiments to validate the design , while considering efficient risk red uction L ead comprehensive testing on simulators & real tools and perform detailed analysis on collected data Share conclusions on the module performance and existing gaps to address Provide recommendations for performance spec s and promote c orrective actions for future de signs Approve final design and specs to be "field ready" develop validation tools and capabilities for modules and system performance evaluation 20 % t ravel for new designs implementation and for complex system issues troubleshooting System analytical capabilities Methodic & Quick learner Excellent interpersonal and leadership skills Ability to work and lead complex tasks independently Applied Materials Metrology and Inspection platforms system / application knowledge & experience - Major advantage Working in Multipipeline systems environment - Major advantage M ATLAB / Python knowledge - Advantage " A Masters degree in Technology (M.Tech) with 4 to 6 years of relevant experience is required. Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 20% of the Time Relocation Eligible: Yes Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

AECOM is seeking for a candidate to be based in Bangalore or Gurgaon with the following skill sets Experience with bridge and related structural design schemes. Able to produce detailed design calculations on routine engineering assignments. Proven design and project management experience delivering to quality, time and budget. Experience in road and/or rail projects. High level technical skills design. Able to correlate and interpret the data shared by supporting interdisciplinary teams. Problem solving skills, able to propose alternative solutions for problems encountered. Experience in complete life cycle of a design project within Highway/Railway environment. Previous exposure with international codes such as Eurocodes, AASHTO, AREMA and ACI. Able to work in a diverse team spread across different geographical locations. Able to provide guidance to Entry level Engineers. Able to review calculations undertaken by Entry level Engineers. Strong ability in various software packages ideally including MIDAS, Autodesk Structural Bridge Design, LUSAS with experience in Finite Element Analysis preferred. Qualifications Master of Engineering degree (or equivalent education) in an appropriate engineering discipline from an accredited college or university. Chartered Engineer (CEng), or Professional Engineer (PE) license or equivalent in the relevant field from any global organization (e.g., Institution of Civil Engineers, UK). 3+ Years of Experience Should have Midas knowledge and ME experience Good communication skills, and ability to work well independently at times. Able to see the bigger picture and take a birds-eye view of projects Confident, with the ability to work either independently or as part of a team. Ability to work to deadlines and under pressure. Accountability for assigned work. Accuracy & precision of work.

Responsible for engineering design and modification activities related to electrical & electronic circuits, systems, and equipment. May involve the installation and operation & maintenance of electrical systems and equipment. Discipline concerning power systems, electronic and transmission equipment, electric service and supply systems, lighting systems, communication service and supply systems, fire alarm and detection systems, control systems or electrical installations. An electrical engineer focuses on designing, maintaining and improving products that are powered by or produce electricity. Electrical engineering deals with electricity, electro-magnetism and electronics. It also covers power, control systems, telecommunications and signal processing. These engineers are usually concerned with large-scale electrical systems such as motor control and power transmission, as well as utilizing electricity to transmit energy. AECOM is seeking for a candidate to be based inBengaluru or Gurgaon. Candidate will be responsible for the following activities: 10 - 13Years (Exposure to outside India projects preferably Middle East,UK, USA, Canada & ANZ region ) Preparation, Review and production of Electrical (EHV, HV, MV, LV), Street Lighting, Telecom, ELV, ICT Network, Pump station,Water Treatment Plant, EV charging Station, Substation, Power Transmission & Distribution network Design CalculationStreet lighting, High Mast Area Lighting, Cable sizing & Voltage drop, Earthing, Fault level, Corridor sizing SoftwareDialux, AGI, Lighting Reality, Amtech, ETAP Qualifications Master of Engineering degree (or equivalent education) in an appropriate engineering discipline from an accredited college or university. Good communication skills, and ability to work well independently at times. Able to see the bigger picture and take a birds-eye view of projects Confident, with the ability to work either independently or as part of a team. Ability to work to deadlines and under pressure. Accountability for assigned work. Accuracy & precision of work. Willingness to learn and develop. Excellent written and verbal communication skills Strong problem-solving skills Enthusiastic and Self-motivated. Work well within a multidisciplinary team

Responsible for engineering design and modification activities related to electrical & electronic circuits, systems, and equipment. May involve the installation and operation & maintenance of electrical systems and equipment. Discipline concerning power systems, electronic and transmission equipment, electric service and supply systems, lighting systems, communication service and supply systems, fire alarm and detection systems, control systems or electrical installations. An electrical engineer focuses on designing, maintaining and improving products that are powered by or produce electricity. Electrical engineering deals with electricity, electro-magnetism and electronics. It also covers power, control systems, telecommunications and signal processing. These engineers are usually concerned with large-scale electrical systems such as motor control and power transmission, as well as utilizing electricity to transmit energy. AECOM is seeking for a candidate to be based inBengaluru or Gurgaon. Candidate will be responsible for the following activities: 8 - 12Years (Exposure to outside India projects preferably Middle East,UK, USA, Canada & ANZ region ) Preparation, Review and production of Electrical (EHV, HV, MV, LV), Street Lighting, Telecom, ELV, ICT Network, Pump station,Water Treatment Plant, EV charging Station, Substation, Power Transmission & Distribution network Design CalculationStreet lighting, High Mast Area Lighting, Cable sizing & Voltage drop, Earthing, Fault level, Corridor sizing SoftwareDialux, AGI, Lighting Reality, Amtech, ETAP Qualifications Master of Engineering degree (or equivalent education) in an appropriate engineering discipline from an accredited college or university. Good communication skills, and ability to work well independently at times. Able to see the bigger picture and take a birds-eye view of projects Confident, with the ability to work either independently or as part of a team. Ability to work to deadlines and under pressure. Accountability for assigned work. Accuracy & precision of work. Willingness to learn and develop. Excellent written and verbal communication skills Strong problem-solving skills Enthusiastic and Self-motivated. Work well within a multidisciplinary team

Role Summary: Designs and implements technical solutions for protecting the confidentiality, integrity and availability of sensitive information. Provides technical evaluations of client systems and assists with making security improvements. Provides technical support in the areas of vulnerability assessment, risk assessment, network security and security implementation. Conducts testing and audit log reviews to evaluate the effectiveness of current security measures. Conducts security product evaluations, and recommends products, technologies and upgrades to improve the client"™s security posture. Responsibilities : Customizes, validates, administers and supports a variety of enterprise wide information security platforms, systems, frameworks and applications, based on requirements provided by management; Develops implementation plans related to information security for systems, tools, platforms, and frameworks. Conducts security assessments of systems, tools, platforms, policies, procedures and frameworks. Creates designs and diagrams related to information security for systems, tools, platforms, and frameworks. Develops standard operating procedures for information security related to systems, tools, platforms, and frameworks. Leads audits and reviews designs for information security issues. Validates vulnerabilities identified during security testing, audits, and assessments, while reviewing for false positives. Understands large scale multi-tenant software products supporting multiple government agencies. Understands large scale software integrations of multiple software products. Acts as source for direction, training and guidance for less experienced information security engineers. Works with engineering teams to define and refine information security and systems management policies and settings. Evaluates new and emerging products, technologies and make recommendations to leadership concerning introduction of new technologies. Required Skills > 6 years of information security experience for state and/or federal agencies required. > 6 years of leading information security assessments, policy development, framework implementation, and tool implementation. Must have knowledge of one or more of the following productsBroadcom Identity Manager, Identity Suite and Single Sign On. Preferred Skills Undergraduate degree Certification from Information Security Program (CISM, CompTIA, GSEC, CISSP, etc.) Preferred. Preferred knowledge of one or more of the following productsDell Nutanix, Dell VxRail, VMware ESXi/vCenter/NSX/SRM, Microsoft Windows Server, RedHat Enterprise Linux, MS SQL Server, Nagios, NewRelic APM/Infrastructure/Browser, Octopus Deploy, Puppet, Splunk, Veracode.

Req ID: 327041 We are currently seeking a Cloud VDI and Cloud Engineer to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Key Responsibilities "“ Cloud VDI Support "“ Proactively monitor VDI performance, capacity, and availability "“ Respond to alerts, incidents, and service requests within defined SLAs "“ Triage and resolve technical issues, escalating as needed "“ Diagnose and resolve VDI-related issues (e.g., login failures, session disconnects, slow performance) "“ Perform root cause analysis to identify long-term solutions "“ Work closely with vendors and internal teams to escalate complex issues "“ Execute routine maintenance tasks such as software updates, system patching, and version upgrades "“ Maintain and optimize virtualization solutions (e.g., Citrix, VMware Horizon, Microsoft Remote Desktop) "“ Document technical procedures, troubleshooting steps, and solutions in a knowledge base "“ Produce regular status reports and incident summaries for management and stakeholders "“ Collaborate in creating and maintaining technical documentation for infrastructure changes "“ Partner with various teams (Network, Storage, Security) to ensure system reliability and security compliance "“ Provide clear communication to stakeholders about system changes, incidents, and resolutions "“ Assist in planning for capacity, scalability, and enhancements to meet business requirements Qualifications and Skills: "“ Bachelor"™s degree in Computer Science, Information Technology, or a related field preferred "“ 7+ years of experience in an IT support role, with at least 5"“7 years of experience in VDI administration or support "“ Hands-on experience with Cloud VDI, Microsoft Remote Desktop Services "“ Strong grasp of virtualization technologies (e.g., VMware vSphere, Microsoft Hyper-V) "“ Familiarity with network, storage, and server hardware concepts that affect VDI performance "“ Excellent troubleshooting abilities and a methodical approach to problem-solving "“ Strong communication skills to interact with technical and non-technical stakeholders "“ Ability to work effectively under pressure in a fast-paced, 24x7 support environment "“ Customer-oriented mindset with a commitment to delivering high-quality service "¢ Additional : "“ Willingness to work in rotating shifts or on-call schedules, including nights, weekends, and holidays "“ Ability to obtain and maintain relevant certifications (e.g., Citrix Certified Associate "“ Virtualization, VMware Certified Professional) is a plus

Req ID: 326448 We are currently seeking a C

Req ID: 322933 We are currently seeking a Windows Admin to join our team in Chennai, Tamil Ndu (IN-TN), India (IN). Key Responsibilities Provide guidance and direction in area of infrastructure technology specialization to support platforms and sectors Apply the discipline of engineering to deliver critical platform application support and optimize platform/sector functionality Fully understand, support, and define platform and areas supported to minimize risks and impact to customers, Review issues and escalations, as well as resolve production problems, ensuring that status and technical matters are reported to management in a timely manner Utilize skillset to provide support, troubleshooting and performance-tuning within technical domain Support the creation and implementation of system improvements that will improve performance of application and reliability while maintaining controls Core Role Competencies Technical Knowledge: Applies in-depth/comprehensive knowledge of specialty area (s)/subject domain to assume responsibility for large, complex system(s) / initiatives. Team Collaboration: Experienced in collaborating with a diverse team to accomplish a difficult task and/or handle a high-stakes business issue/s. Establishes organization support for team (positive relationships with leaders, sponsors, and partners) Risk Management: Examines and defines factors that could adversely affect task completion, delivery, or achievement of customer satisfaction. Evaluates controls to help mitigate negative outcomes through prevention, detection, and correction. Identifies the risks of negative outcomes, including inadvertent error or fraud. Ensures ongoing compliance with regulatory requirements. Processes/Procedures: Ensures processes and procedures are in place for self and others to use. Seeks ways to improve existing processes, adjusting, or recommending reengineering improvements. Managing Innovation Identifies assumptions and sees alternative ways to view or define problems. Is not constrained by thoughts or approaches of others. Views situations from multiple perspectives; brainstorms multiple approaches and solutions and can take a creative idea and put it into practice. Effective Communication Leads communications on major change / initiative. Evidence of careful planning of the strategic messages, writing of presentation/report, consideration of challenging messages that need to be conveyed, and execution of that plan to achieve desired outcome. Keeps audience engaged and frames message in line with audience experience, background, and expectation. Skills / Experience Levels Candidate should have multiple years of experience in your area of infrastructure technology specialization to support Applications hosted on Windows. Strong communication skills with the ability to articulate clearly in high stress situations Work independently and are self-directed to work with application teams. 5+ years of experience and have skills and proficiency with Windows server. Application knowledge on MS Office Tools, including SharePoint, Teams, Excel, etc. At least the last 3 releases of Windows Server. TCP/IP, Routing Principles, Firewall Rules, DNS, troubleshooting packet loss/latency issues. Active Directory, SRV Records, and Windows Authentication Process MS Vital Signs, System Performance Counters, and analyzing resource exhaustion PowerShell and the ability to create scripts or execute commands remotely against one or more servers. Windows Clusters and high availability solutions Remote Storage (SAN, NAS, MPIO, SCALEIO, Veritas Volume Manager) HP Hardware, Driver/Firmware Updates, Diagnostics VMWare or other virtualization platforms ServiceNow or similar service management system. JIRA or similar project management platform.

Role Summary: Provides ongoing systems administration support including installation, customization, maintenance and troubleshooting of hardware / software systems. Provides technical support and advises on the use of programming tools, database systems and networks. Provides support to address the availability and reliability issues on systems (Windows/Unix/Mainframe) across multiple locations. Evaluates and integrates new operating system versions, drivers and hardware. Operational responsibilities include remediation of daily incident tickets, system compliance responsibilities, system run enhancement testing and staging, policy / procedure enhancements and adherence, client contact coordination and operational recommendations. Monitors and tunes the system to achieve optimum performance levels in standalone and multi-tiered environments. Implements appropriate levels of system security. Prescribes system backup / disaster recovery procedures and directs recovery operations in the event of destruction of all or part of the operating system or other system components. Ensures 24x7 after-hour support. Responsibilities : Researches, evaluates, and recommends software packages in support of system architecture needs. Defines specifications and requirements for software package modification and customizations. Plans, coordinates, and manages installation, maintenance, and modification of software packages. Participates in software package performance, troubleshooting, and problem resolution. Provides coordination with software vendors. Provide requirements and advises for software packages to end users, administrators and technical support personnel for hardware and network design, documentation, troubleshooting, and technical training. Participates in establishing departmental policy with regard to data definition, data relationships, database design, database implementation, database operation, database security, and data accessibility. Perform database planning, administration, data standards, database security, and database documentation for software packages. Reviews the feasibility and advisability of proposed additions and modifications to the database. Install and customize software and hardware in order to manage, monitor, and otherwise support an enterprise system. Performs monitoring of network, hardware, and storage capacity, through the implementation of an inventory management system. Designs and implements integrations of software packages. Consults with software vendors to evaluate software and hardware for enterprise network management. Defines and manages the configuration of data on network software and hardware components. Monitor all attached devices in a complex LAN environment, such as workstations, servers, bridges, and multi-station access units, including analyzing performance, diagnosing performance problems, and performing load balancing. Understands large scale multi-tenant software products supporting multiple government agencies. Understands large scale software integrations of multiple software products. Required Skills > 6 years of designing application architectures for state and/or federal agencies required, > 6 years of designing application architectures that include incorporating industry standards such as MITA 3.5, HIPAA, NIST, and other applicable standards required Excellent knowledge of systems software / hardware, networks and operating systems. Exceptional knowledge of processes and tools utilized for system management, problem reporting, change management and support tools. Must have knowledge of one or more of the following productsIBM Decision Center, IBM Decision Server, Software AG webMethods, Broadcom/Software AG API Gateway. Preferred Skills Undergraduate degree Experience supporting on-prem data center and cloud for State and/or Federal agencies. Preferred knowledge of one or more of the following productsDell Nutanix, Dell VxRail, VMware ESXi/vCenter/NSX/SRM, Microsoft Windows Server, RedHat Enterprise Linux, MS SQL Server, Nagios, NewRelic APM/Infrastructure/Browser, Octopus Deploy, Puppet, Splunk, Veracode.

If interested kindly call or WA on 7020744820 - Rashmi M Excellent English Communication skills and 1 Year of Technical Support ( O365 ) Experience is must Strong Problem Solving and Troubleshooting Skills & thinks logically. Server support - operates on callback model where the cases are created for the customers and the engineers talk to the customers . They require assistance with troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Exchange 2007, IIS, ISA Working/knowledge of Windows NT Server and/or Windows 2000 Server and Windows NT Workstation and/or Windows 2000 Professional MCP/MTA/MCSA/MCITP/MCSE Certified in Windows Server Operating Systems recommended. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage. Rounds of Interview : Virtual

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Microsoft Active Directory Admin.

Your day at NTT DATA The role of Critical Facilities Operations and Maintenance Engineer is a seasoned subject matter expert, responsible for working with all major systems within a facility or building such as electrical and HVAC systems and performs regular maintenance on all systems. This role designs, plans, installs, and or maintains mechanical, electrical, and other infrastructure systems in mission-critical, high-risk, or high-reliability data center environments. What you'll be doing Key Responsibilities: Designs, plans, installs, and/or maintains mechanical, electrical, plumbing, and other infrastructure systems in mission-critical, high-risk, or high-reliability environments such as data centers or utilities infrastructure. Works with all major systems within a facility or building such as electrical and HVAC systems and performs regular maintenance on all systems. Ensures proficient understanding of sensitive facility components that may be impacted by failures or malfunctions of infrastructure systems. Analyzes current operating conditions and recommends new preventative and proactive methods for maintaining and monitoring facilities systems. Evaluates facility standards and practices to improve maintenance procedures and ensure optimal operational efficiency. Complies with organizational and governmental safety standards and coordinates response to emergency situations and ensures that corrective measures are rapid and thorough. Participates in the planning and installation of new facility systems and may work with multiple components including HVAC systems, air or liquid cooling systems, CRAC/CRAH units, power distribution units, fire systems, life safety systems, etc. Repairs all systems and monitoring and troubleshooting systems as problems arise. Coordinates with building administration to ensure common area services are properly provided to client and list services. Manages the feedback, response and corrective action (if any) process to address any client feedback and concerns on all facility matters. Assists in ensuring facility assets and installations are accounted for and monitored within the relevant policies and reporting procedures. Completes work order requests accurately and on time and within budget. May be required to order parts and supplies for maintenance and repairs. Assist in scheduling and supervising vendors/subcontractors during equipment systems maintenance and service. Provides recommendation of improvements to the operations and maintenance program on an on-going basis. Provides any other engineering activities as required by the Critical Facilities Operations and Maintenance management team. Knowledge and Attributes: Seasoned understanding of safe work practices, which are set by safety regulations and legislation. Seasoned proficiency of sensitive facility components that may be impacted by failures or malfunctions of infrastructure systems. Seasoned knowledge of Microsoft Office Suite - Word, Excel and Outlook. Seasoned knowledge of CMMS systems. Seasoned knowledge of critical facilities operations and maintenance. Seasoned knowledge of mechanical, electrical, and life safety monitoring and control systems typically used in critical environments. Ability to maintain a positive and professional working relationship with cross functional teams. Excellent communication skills, both written and verbal. Demonstrates good analytical skills, having an ability to analyze, refine, summarize, and clearly present data and information. Possesses passion for service, self-motivated, proactive by going beyond the call of duty and has an ability to handle multiple tasks. Ability to prioritize and meet tight deadlines and is comfortable working in a fast-paced and constantly evolving environment. Academic Qualifications and Certifications: Bachelors degree or equivalent in engineering or related field Trade Certification or state license in Electrical or Mechanical (HVAC) Professional affiliations (7x24 Exchange, IFMA, Data Center Pulse, etc.) Experience required: Seasoned experience working in a similar engineering role, preferably a data center environment. Seasoned experience in electrical, HVAC, mechanical, controls, or other technical engineering and maintenance field. Seasoned experience interpreting blueprints/CAD drawings. Seasoned experience in facilities building maintenance. Seasoned experience in designing, planning, installing and or maintaining mechanical, electrical, plumbing, and other infrastructure systems in mission-critical, high-risk, or high-reliability environments such as data centers or utilities infrastructure. Workplace type : On-site Working

Your day at NTT DATA The Cloud Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying and resolving cloud-based incident and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. The Cloud Managed Services Engineer (L3) may also contribute to / support on project work as and when required. What youll be doing Key Responsibilities: Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational. Performs necessary checks, apply monitoring tools and respond to alerts. Identifies problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail. Assists in analysing, assigning, and escalating support calls. Investigates third line support calls assigned and identify the root cause of incidents and problems Reports and escalates issues to 3rd party vendors if necessary. Provides onsite technical support to clients and provide field engineering services to clients. Conducts a monthly random review of incidents and service requests, analyse and recommend improvement in quality. Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by the company. Proactively identifies opportunities for work optimization including opportunities for automation of work. May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelors degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Relevant certifications such as (but not limited to) - VMware certified Professional Data Centre Virtualization. VMware Certified Specialist Cloud Provider. VMware Site Recovery ManagerInstall, Configure, Manage. Microsoft CertifiedAzure Architect Expert. AWS CertifiedSolutions Architect Associate. Veeam Certified Engineer (VMCE). Rubrik Certified Systems Administrator. Zerto, pure, vxrail. Google Cloud Platform (gcp). Oracle Cloud Infrastructure (oci). Required Experience: Seasoned work experience. Seasoned experience required in Engineering function within a medium to large ICT organization. Seasoned experience of Managed Services. Excellent working knowledge of ITIL processes. Seasoned experience working with vendors and/or 3rd parties. Seasoned experience managing platforms including a combination of the following Windows Server .Administration, Linux Server Administration, Virtualization Administration, Server Hardware and Storage Administration. Workplace type On-site Working

Your day at NTT DATA Diploma Degree/PG Diploma in IT/Computer Science from recognized institution. Engineer should have 2 years of experience/ expertise in areas Like trouble shooting and handling of various IT hardware's like PC, Printers, Laptops and other IT equipment. Configure Desktops, Laptops. Should have expertise in Windows, Linux, client operating systems and related applications, Support Services for Software Application Mailing (webmail/MS outlook express/Outlook express), O365 and other system software. Following are the requirement for Desktop Engineers: a. Hands-on experience troubleshooting desktop/ laptop/ peripheral b. At least 2 years of work experience as support executive preferably in Government/ PSU/Corporate sector c. Strong End User IT Infrastructure Domain knowledge d. Good communication skills and can converse in Hindi/ English Workplace type : On-site Working.

Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and or Collaboration etc. This role may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a clients service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Relevant certifications include (but not limited to) - CCNP or equivalent certification CCNA certification in must, CCNP in Security or PCNSE certification is good to have Microsoft Certified: Azure Administrator Associate AWS Certified: Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Required Experience: Moderate level years of relevant managed services experience handling cross technology infrastructure. Moderate level knowledge in ticketing tools preferably Service Now. Moderate level working knowledge of ITIL processes. Moderate level experience working with vendors and/or 3rd parties. Workplace type : On-site Working.

Your day at NTT DATA The Managed Services Cross Technology Engineer (L3) is a seasoned engineering role, responsible for providing a service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role will maintain a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions. The Managed Services Cross Technology Engineer (L3) is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. The Managed Services Cross Technology Engineer (L3) focusses across two or more technology domains such as (but not limited to) Cloud, Security, Networking, Applications and / or Collaboration and may also contribute to / support on project work as and when required. What youll be doing Windows Server/AD/DC patching, VMware, Failover cluster, AD, DNS, DHCP Disc adds, Storage adds etc; Hardware Knowledge, Migration experience on P2V, storage.Microsoft server side support tickets through our ticket queue system that have gone through our Help Desk support 1-3 tiers.Support and administration of Microsoft Windows Server, versions 2000, 2003, 2008, 2012, 2016, 2019 and 2022Support and administration of Microsoft Active Directory environments, DNS, DHCPSupport and administration of Microsoft Server Clustering.Migration knowledge for P2V, Storage etcTroubleshooting and maintenance of all above mentioned Microsoft Enterprise level productsKnowledge and troubleshooting capability with multiple high availability solutionsContinuous proactive maintenance, auditing, and monitoring of our customers Microsoft environmentsFollowing thorough Change Management processes and documentationFollowing thorough Root Cause Analysis processes and documentationAfter hours oncall weekly rotations throughout the teamBusiness hours ticket queue owner and handling weekly rotationWorking with other infrastructure teams as well as non-infrastructure teams throughout organization on tasksImplementing server hardening/security best practicesServer performance/capacity planningTroubleshooting supported end user application server issuesResponsible for maintaining supported customer applications that may require modifications to work in a client server environmentResponsible for all tuning, monitoring and performance recommendations of the Microsoft systemsThorough environment documentationProvides recommendations on changes and design enhancements to improve reliability, security, processes, and performance.Takes responsibility for meeting commitments; desire to succeed and has a history of meeting solutions by deadline.Builds respectful relationships with team members; consistently acknowledges and appreciates each members contributions.Provides quality customer service above else; ensures an understanding between customer and NTT and helps provide workable solutions.Keeps track of lessons learned and shares those lessons with team members.Mitigates team conflict and communication problems; provides information that insures interest and understanding.Promotes innovation, creativity, and effectiveness, always striving for continuous improvement.Grows professionally and personally; eager to acquire new knowledge.

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: Microsoft Active Directory Admin. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ? Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ? Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ? Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations ? Mandatory Skills: Windows Server Admin. Experience8-10 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: Windows Server Admin. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role : AD/AAD:Azure AD Architect Azure Group Policy, Groups, OU creation/modification/deletion Azure Conditional Access policy creation/modification/deletion Azure Access Package creation MTO sync and Entity integration App registration Audit closure Vulnerability and Risk closure New feature rollout AD to AAD sync Automations of repetitive tasks Handling outages Troubleshoot Active Directory authentication and LDAP configuration issues Work cross functional with other teams to drive initiatives Developing comprehensive test cases to include testing scenarios for both normal and degraded (e.g., disaster recovery, continuity of operations, data recovery/spills, ) operations, pass/fail criteria, performance criteria, capacity planning, measurement criteria, results analysis procedures, and results/status reporting criteria Knowledge of certificate-based authentication, PKI and ADFS infrastructure Replication Maintenance Event Log Management Systems Auditing Familiar with PowerShell scripting