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2.0 - 5.0 years

2 - 3 Lacs

Kolkata

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Job Summary: We are looking to depute a Junior Technical Resource to support our clients IT infrastructure and application environment. The ideal candidate will have foundational knowledge of SQL databases , db maintenance, IIS web server, and Windows Server environments, and will assist in maintaining uptime, resolving issues, and supporting application deployments. Key Responsibilities: • Provide L1/L2 support for applications hosted on IIS and SQL Server environments. • Monitor and maintain web applications and services hosted on IIS. • Perform basic database queries, backups, and routine checks on SQL Server. • Assist in managing and troubleshooting Windows Server environments. • Coordinate with the client’s IT and development teams to ensure system stability. • Log incidents and provide timely resolutions or escalate as needed. • Participate in deployment activities and patch management under supervision. • Maintain technical documentation and reports as per project standards. Required Skills: • Basic working knowledge of SQL (queries, stored procedures, backup/restore, SQL Jobs). • Exposure to Microsoft IIS (Internet Information Services) – configuration, site hosting, logs. • Understanding of Windows Server (user access, services, event logs). • Strong troubleshooting and communication skills. • Willingness to work in a client-deputed role with flexible timing (if needed).

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3.0 - 5.0 years

4 - 8 Lacs

Pune

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Windows Server Admin.

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3.0 - 5.0 years

4 - 7 Lacs

Hyderabad

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Position: Windows DS Experience : 3 to 5 yrs. Notice Period : 15 days to Immediate Joiner. Location : Hyderabad. Shifts: Night Shift Skill: IIS Server, Microsoft SCOM, PowerShell, SCCM, Azure Infra Services, Windows Server, Azure Active Directory, AWS Infra Services JOB DESCRIPTION Key Skills: Distributed File System DFS maintenance and design Active Directory Federation Services ADFS infrastructure management Directory integration with Microsoft Azure via Azure AD Connect including customer facing or customer support roles Need to be flexible to work in shifts following US holiday calendar Majority work time will be EST time zone Soft Skills Leadership handle technically challenging and politically sensitive customer situations Strong communications skills Excellent spoken and written English communication Effective polished interaction with customer to gather information quickly explain customer responsibilities in resolving issue communicate next steps and status and inspire confidence The successful Support Engineer has the drive and intellectual horsepower to resolve difficult customer issues directly supports customers through telephone email and chat services as applicable Demonstrable troubleshooting skills Crossteam collaboration Active Directory Multiforest management within the Active Directory as well as dealing with oneway and two way trust relationships and ADFS Active Directory restructuring and object migration Group Policy design management and troubleshooting Active Directory replication topologies including Site Sitelinks and Bridgehead Servers DNS Server management including DNS zone migration design and configuration DHCP Server management and IP address management AD replication Site Link Sites services Account lockout DFS Management Group policy Windows Time Kerberos GPO AD replication PowerShell Active Directory Federation Service ADFS FSMO Roles

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2.0 - 5.0 years

3 - 6 Lacs

Kolkata, Gandhinagar, Chennai

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Hi We are hiring for ITES Company for the Network Support Role (L1/L2 Position) Note : CCNA Certification is mandate Job Description: Provide first level support on both network outages and network-related projects. Minimum 2 years of experience in Networking (LAN/ WAN & Security) Any Bachelor's Degree required; Cisco Certifications such as CCNA, CCNP is Required Demonstrable experience with Cisco Firewalls, Routers, Switches, Fortigate UTM and implementation experience of these devices. in .NET web framework 4.0 & 4.5 and object-oriented programming required. Deep knowledge with proven expertise of Cisco, Brocade networking products, Firewalls, Routers, Switches , Wifi (Cisco/Fortinet/Aruba), maintaining and troubleshooting Expertise in networking concepts such as IPLCs, Leased Lines, MPLS, TI/T3/ E1, VoIP, VPN tunnels etc. Provide 24x7 L1 network operational support of existing network, capacity planning, conduct infrastructure audits, configure security policies/VPNs Provide troubleshooting support to maintain all network systems and monitor them proactively to ensure that production downtime is minimized and SLAs are achieved Ensure an effective communication process is in place with all the stakeholders including vendors, server, voice and desktop support teams. Advanced level understanding of at least one of the following technologies and Intermediate level understanding of a secondary technology Storage (FC, ISCI, etc.) Concepts of Firewall / ACL / Load Balancer / Endpoint Security like McAfee / TrendMicro / Palo Alto Networks Skills / Symantec Linux/Windows Server Key Skills: a) Minimum 2 years of experience in Networking (LAN/ WAN & Security) b) CCNA Certificate c) Any Graduate To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a)To Apply for above Job Role ( Chennai ) Type : Job Code # 251 b)To Apply for above Job Role ( Gandhinagar ) Type : Job Code # 512 c)To Apply for above Job Role ( Kolkata ) Type : Job Code # 543

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6.0 - 11.0 years

20 - 30 Lacs

Bengaluru

Hybrid

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SQL & Win Server admin, software instl & maint database monitoring, file mngt & optimize monitor, shrink, attach, detach, move MS SQL Server files, testing, bug reporting, applying patches, Win server front end & MSSQL Server backend. Troubleshooting Required Candidate profile Exp in Microsoft SQL & Windows server, Re-insurance/Insurance CAT Modeling app, understanding of app architecture, troubleshooting MSW Server HPC, cloud-hosted, (SaaS), ITSM tools ITIL Certification

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5.0 - 8.0 years

5 - 8 Lacs

Noida

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Job Title: IT Manager Location: Noida, India Job Type: Full-Time Reporting To: Director Operations & Technology As we scale, we are looking for a dedicated IT Manager to oversee our IT infrastructure from day-to-day support and security to managing hybrid environments across AWS Cloud and on-premises servers. Key Responsibilities: Cloud & Automation Administer AWS infrastructure, including EC2, S3, RDS, and IAM Ensure high availability, performance, and scalability of systems while maintaining security best practices Build and maintain Infrastructure as Code using CloudFormation, Terraform, Ansible, etc. Automate routine tasks and CI/CD deployments Monitor infrastructure health and setup appropriate alerts and escalations IT Infrastructure & Network Management Oversee and manage the companys on-premises physical infrastructure (Xen, Docker, Linux, Windows) Administer database and application servers ( MySQL, SQL Server, custom .Net applications, etc) Ensure secure and reliable network connectivity, including VPN, firewall (e.g., Sophos XGS2300), and Wi-Fi access points (e.g., Omada). Conduct regular audits and patch management across all systems. Enforce access controls, 2FA, password policies, and data protection protocols & policies. IT Support & Helpdesk Coordinate with central IT management to provide assistance with global IT support, while also managing the India IT team to ensure alignment with global IT policies and procedures. Assist IT asset management (laptops, desktops, software licenses). Maintain and improve endpoint security across devices using tools like Sophos, Kaseya, etc. Backup & Disaster Recovery Maintain backup and recovery systems (e.g., YottaSafe) for business continuity. Participate in DR site planning and testing. Develop and maintain documentation for incident response and recovery plans. Team Leadership Lead and mentor a small team of IT support executives. Collaborate with development and operations teams for seamless infrastructure performance. Vendor coordination and procurement of hardware/software. Skills & Qualifications: Bachelors degree in IT, Computer Science, or a related field. 5+ years of experience in managing IT infrastructure, including AWS and on-prem servers. Strong knowledge of Windows/Linux systems administration. Hands-on experience with firewalls, VPNs, endpoint security tools, and backup solutions. Familiarity with IT compliance, security protocols, and policy documentation. Excellent problem-solving and communication skills. Preferred Tools & Tech Stack: AWS (EC2, S3, RDS, IAM) CloudFormation, Terraform, Ansible, etc. Sophos Intercept X & XGS Firewall Kaseya, NetData, Omada WiFi PowerBI Gateway (on-premises) Git, r sync, PowerShell, Bash Tally ERP, M365

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5.0 - 10.0 years

4 - 8 Lacs

Ahmedabad

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Management of Windows server, Firewall, Email Server (G-suite/MS), office 365, IT Asset & vendor management, Network troubleshooting, Back up Management Required Candidate profile Candidate should have experience of handling entire IT infrastructure of an organization having minimum 50 or more workstations. Hands on experience of managing Microsoft environ inclu office 365

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5.0 - 9.0 years

16 - 25 Lacs

Pune

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Dear Candidates, We are pleased to share a job description for a role name Sr UI Developer Additional Job Description:- Windows Server-Site Reliability Engineer (Open) BA4 Join us as a Windows Server-Site Reliability Engineer, responsible for supporting the successful delivery of Location Strategy projects to plan, budget, agreed quality and governance standards. You'll spearhead the evolution of our digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. To be successful as a Windows Server-Site Reliability Engineer you should have experience with: Good working experience on Windows Servers. Hands on experience on Windows Server OS 2016,2019 and 2022. Experience on Windows server cluster and troubleshooting on cluster issues. Experience on Windows server security updates and product lifecycle. Good understanding and knowledge on Windows Server PowerShell scripting. Should have understanding on local/domain polices and troubleshooting on issues related to windows network. Knowledge on Antivirus solutions like MDE, Symantec AV. Observability and Monitoring: The role requires building observability tools needed to access data and perform fault analysis. This involves a proactive and data-driven approach to identify causal factors and complete fault analysis. Collaboration and Communication: Strong communication skills are essential, as the role involves collaboration with various departments and stakeholders. The candidate should be able to work closely with other teams and provide clear and concise updates. Vendor Management: The role involves managing vendor relationships, including licenses, escalations, and service reviews. This requires a good understanding of vendor management processes and the ability to coordinate with external partners. Some other highly valued skills may include: Awareness of Cloud technologies (AWS, Azure etc). Unix background\Unix Shell scripting skills\Batch Scripting. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Pune. If you are interested for this job so Please share your detail with updated CV on Krishankant@thinkpeople.in Total Exp.- Rel Exp.- Current Company- CTC- ECTC- Notice Period- DOB- Edu.-

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0.0 - 5.0 years

3 - 8 Lacs

Noida, Pune, Gurugram

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Hiring for US and UK Brands need excellent communication skills UG/Grad with experience and freshers eligible salary upto 8.5 LPA/unlimited performance based incentives 5 days working/2 days offs location- Gurgaon/Noida MOB- 9711334302 - Tanu

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4.0 - 7.0 years

10 - 12 Lacs

Bengaluru

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Location: Bangalore Experience: 6 to 10 Years Job Type: Full-Time Shift Timing: Flexible to work US ET shift (11 AM ET to 8 PM ET) Job Summary: InvestCloud is looking for a skilled and proactive Sr. Release Engineer to manage and support the deployment, automation, and maintenance of software releases across various environments. This role involves collaboration with development, QA, and operations teams to ensure smooth and efficient release cycles. Key Responsibilities: Plan and manage platform-level software releases. Prepare and maintain detailed Runbooks with clear execution timelines and dependencies. Deploy, configure, and maintain software in Linux, Windows, and AIX environments. Collaborate with cross-functional teams to coordinate release activities. Manage the Change Management process using tools like ServiceNow. Perform server administration tasks and run SQL queries for troubleshooting. Develop automation scripts using PowerShell and Linux shell scripting. Maintain version control and document all release processes and scripts. Required Technical Skills: Windows Server, Linux, IIS, Tomcat, Apache, PowerShell, Bash, KSH, VBS, SQL, Git, SVN, ServiceNow, Zendesk, Atlassian Jira, server administration, deployment automation, scripting, release documentation.

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3.0 - 8.0 years

1 - 5 Lacs

Kolkata

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Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Ensure timely resolution of technical issues.- Collaborate with cross-functional teams to troubleshoot and resolve system issues.- Document troubleshooting steps and solutions for future reference.- Implement system upgrades and patches as required.- Provide training and guidance to junior team members. Professional & Technical Skills: - Must To Have Skills: Proficiency in Citrix Virtual Apps and Desktop Administration.- Strong understanding of virtualization technologies.- Experience in managing Citrix environments.- Knowledge of networking concepts and protocols.- Familiarity with Windows Server and Active Directory administration. Additional Information:- The candidate should have a minimum of 3 years of experience in Citrix Virtual Apps and Desktop Administration.- This position is based at our Kolkata office.- A 15 years full time education is required. Qualification 15 years full time education

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15.0 - 20.0 years

3 - 7 Lacs

Bengaluru

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Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Nutanix Administration Good to have skills : Python (Programming Language), PowerShell, Nutanix CalmMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas.Primary skill:Expertise in managing & administering Nutanix AHV & virtualized infrastructure, including Nutanix Prism, cluster management, VM operations, and associated technologies along with Team management.Secondary skill:Experience in automation using scripting languages such as PowerShell, Python, or Nutanix Calm. Exposure to other virtualization platforms like VMware or Hyper-V and cloud platforms such as GCP, AWSKey responsibilities:Administration of a large-scale Nutanix AHV environment, including Prism Central, clusters, and virtual machines. Responsible for the setup, configuration, and management of Nutanix clusters and AHV hypervisors. Implement and manage high availability, backup, and disaster recovery strategies within the AHV ecosystem. Perform routine patching, upgrades, and capacity planning for Nutanix AHV infrastructure. Migration from VMware to AHV.Team management Skill.Technical experience:Proficient in Nutanix AHV components, including Prism, Data Protection, and Self-Service Restore. Hands-on experience in deploying and managing Nutanix clusters and virtual environments. Skilled in storage management, replication, and disaster recovery configurations. Expertise in troubleshooting performance issues, virtual networking, and storage integration (e.g., NFS, iSCSI). Familiar with Nutanix automation tools like Calm or scripting for task automation. Professional Attributes:Excellent communication and interpersonal skills. Strong analytical and troubleshooting capabilities with the ability to resolve complex technical issues. Team player with the ability to collaborate across departments to achieve operational excellence. Educational Qualification:Graduate/BTech, Nutanix Certified Professional (NCP), Cloud Certifications, or related certificationAdditional information:8-6 years of overall IT experience, with 5-4 years as a Nutanix AHV Administrator. Qualification 15 years full time education

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5.0 - 10.0 years

3 - 7 Lacs

Bengaluru

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Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Nutanix Administration, Vmware Virtualization Administration, Nutanix Architecture Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting and resolving software-related issues to ensure seamless operations. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Ensure effective communication within the team- Implement best practices for software support- Conduct regular performance evaluations Professional & Technical Skills: - Must To Have Skills: Proficiency in Nutanix Administration, Nutanix Architecture, Vmware Virtualization Administration- Strong troubleshooting skills- Experience in system monitoring and maintenance- Knowledge of cloud computing technologies- Ability to work under pressure and meet deadlines Additional Information:- The candidate should have a minimum of 5 years of experience in Nutanix Administration- This position is based at our Bengaluru office- A 15 years full-time education is required Qualification 15 years full time education

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3.0 - 8.0 years

3 - 7 Lacs

Bengaluru

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Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : Microsoft Azure Windows Virtual DesktopMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve troubleshooting and resolving application-related issues to ensure seamless operations. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Proactively identify and resolve application-related issues.- Collaborate with cross-functional teams to troubleshoot and resolve system problems.- Develop and maintain documentation for troubleshooting procedures.- Participate in on-call rotation to provide support outside of business hours.- Conduct regular system audits to ensure data integrity and security. Professional & Technical Skills: - Must To Have Skills: Proficiency in Citrix Virtual Apps and Desktop Administration.- Good To Have Skills: Experience with Microsoft Azure Windows Virtual Desktop.- Strong understanding of virtualization technologies and Citrix products.- Knowledge of network protocols and troubleshooting techniques.- Experience in implementing and maintaining Citrix environments.- Ability to analyze and interpret system logs for troubleshooting purposes. Additional Information:- The candidate should have a minimum of 3 years of experience in Citrix Virtual Apps and Desktop Administration.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

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5.0 - 10.0 years

8 - 13 Lacs

Hyderabad

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About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. Essential Duties and Responsibilities Experience working in large Azure environments, spanning multiple accounts/subscriptions, availability zones, and regions. Exposure to Azure IaaS & PaaS Services, experience in migration of workloads to cloud and understanding of Azure native services and disk pooling. Experience in managing SQL Server 2008, 2012, 2014 ,2016 and 2019 as well as sun setting older databases/versions. Experience to configure and maintain database servers and processes, including monitoring of system health and performance, to ensure high levels of performance, availability, and security. Experience in troubleshooting and resolving database integrity issues, blocking and deadlocking issues, replication mirroring and log shipping issues, connectivity issues etc. Experience in Performance Tuning, Query Optimization, using SQL Server monitoring utilities such as Spotlight (preferred), Redgate, IDERA or SolarWinds SentryOne. Ability to detect/ troubleshoot SQL Server related CPU, memory, I/O, disk space and other resource contention. Good Experience in backups, restores, recovery models, database shrink operations, DBCC commands. Experience with Always On design, Availability groups, replication, log shipping, mirroring and storage replication technologies Experience in indexes, index management, integrity checks, configuration, patching Knowledge of SQL Server tools (Profiler, DTA, SSMS, SAC, SSCM, PerfMon, DMVs, system procs) Solid acquaintance with windows server, security delegation, SPNs, storage components Independently analyse, solve, and correct issues in real time, providing problem resolution end-to-end. Experience with designing DR plans while satisfying SLA requirements and conducting Disaster recovery tests. Designing/Recommending database alerts for monitoring database availability and performance. Ability to work with internal and external auditors on PCI compliance audits. Ability to accurately monitor environments, resolve issues, and plan capacity improvements. Refine and automate regular processes, track issues, and document changes. Highly self-motivated and excellent time management skills. Strong interpersonal and communication skills. Core Competencies and Skills Excellent planning, organizational, innovation and initiative skills. Ability to work independently as well as with a team of onshore and offshore resources. Team player and acts both as a player and as mentor. Superior knowledge in administering MS SQL Server. Education Bachelor's degree in Computer Science or equivalent degree/experience and relevant working experience. Experience Minimum 5-10 years of experience as MS SQL database administrator. Hands-on experience with MS SQL Server 2008 R2, 2012, 2014, 2016 and 2019 required. Experience with Azure SQL in a multi-region configuration Expertise Microsoft SQL Server on VM, Azure SQL Managed Instance, Azure SQL. Success criteria and performance measures Demonstrates collaboration with multiple teams for successful solutions. Adheres to standards and guidelines. Continually monitors creative product to ensure it conforms to the existing environments. Flexible work hours and provide 24x7 support for critical production systems. #LI-PS1 Offers of employment are conditional upon passage of screening criteria applicable to the job. EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. Statement to Third Party Agencies To ALL recruitment agenciesNCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

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2.0 - 5.0 years

6 - 10 Lacs

Bengaluru

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Provides skilled technical support/delivery capability, with minimal supervision, for the current and future design, testing, delivery, support, and maintenance of production services in the technical operations environment.- Provides technical and procedural consistency within a team focused on the implementation, service delivery and support of products, systems & networks. About the Role In this opportunity as an IAM Engineer , you will: Manage , install, and troubleshoot Microsoft Windows Active Directory, DNS, and services on Windows 2012/2016 platforms. Install and configure Active Directory Domain Services for object management including users, groups, and network resources. Create and manage Organizational Units (OUs), Group Policy Objects (GPOs), and Group Policy Containers (GPCs). Utilize DCPROMO processes and configure AD Sites, OU structures, Site Links, DNS, DHCP, WINS, Global Catalog servers, and Directory Services. Troubleshoot application functionality errors in an Application Isolation Environment (AIE). Monitor Windows Server performance and implement proactive measures to prevent impacts. Develop automation tools, scripts, and processes for Windows systems administration and performance monitoring. Perform vulnerability mitigation and patch management. Coordinate with service providers, vendors, and internal teams for issue resolution. Provide on-call support during off-duty hours on a scheduled/rotating basis. Implement and monitor domain-level security policies and review rights and privileges. Collaborate on Windows infrastructure needs, maintenance, optimization, and documentation. Follow and apply configuration and security standards within a Change Management process. Ensure system improvements and changes are implemented accurately and monitor their effects About You: 3+ years of IT or IT Security experience with Windows 2012/2016 server environments. Strong working knowledge of ITIL Incident, Problem, and Change Management disciplines. 2+ years of experience with server technology capabilities and products. Experience in developing automation and scripts. Expertise in Active Directory design and support, including LDAP service, GPOs, and AD Schema. Strong hands-on administration experience with Windows server technologies. Experience with security configurations and working with Security Service teams. Ability to analyze system issues, determine root causes, and implement solutions. #LI-HS1 What’s in it For You Hybrid Work Model We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our valuesObsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound excitingJoin us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.

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6.0 - 11.0 years

12 - 16 Lacs

Noida, Chandigarh, Delhi / NCR

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Role & responsibilities Day-to-day troubleshooting and resolution of escalated incidents Monitor and address NOC alerts Dispatch to client sites to resolve urgent and critical incidents Provide clear and direct communication to clients with regular updates Participate in an on-call Escalations rotation Maintain and update service tickets in your queue Compile SOPs to help expand the knowledge base Deploy agile projects on as-needed basis Complete required certifications as outlined in the letter of agreement Preferred candidate profile - Operating Systems : • Windows Server Linux (RedHat, Ubuntu, CentOS, etc. • Mac OSX Server Applications : Active Directory • Exchange Server • Office 365 (Exchange Online, SharePoint Online, Teams, OneDrive) • Hyper-V & VMware Veeam and Datto (Backup Solutions) Virtualization (Must-Have) Hyper-V VMware Networking (Strong Good-to-Have): Cisco routing/switching (basic to intermediate level) • SonicWall / Fortinet / Aruba / Cisco Wireless Cloud Experience (Bonus but Not Mandatory): • Azure AD, Conditional Access, Intune • Amazon S3, Google G-Suit

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3.0 - 8.0 years

10 - 14 Lacs

Bengaluru

Hybrid

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Job type: Permanent on roll Exp 3-8 Years Work Mode: Hybrid (two days WFO in 45 Days, rest 43 Days WFH) Office location : Bangalore What you bring to the table: Undergraduate degree in related discipline (IS/CS degree preferred) 2-4 years of professional hands-on experience in a web based(SaaS) software environment Experience with MS Azure administration Experience with scripting languages (PowerShell, BASH, T-SQL) Experience with building and managing public cloud environments (primarily Azure, but others are useful) Experience with troubleshooting operating system level issues (Windows and Linux Operating Systems) Experience with troubleshooting web server related issues (IIS, Apache, etc.) Familiarity with configuration management technologies such as Ansible, SaltStack, Chef, Puppet, etc. Certifications in Microsoft, Linux, database, networking, and cloud technologies highly desired Strong verbal and written communication skills Ability to proactively communicate detailed status to customer and project team Ability to work both within a team and independently Ability to make sound decisions based on customer needs and technical knowledge

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6.0 - 10.0 years

12 - 14 Lacs

Bangalore Rural

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Experience- 6+ Years Role- Window System Admin Current Location- Bangalore(WFH) Must skill: Azure, Windows system admin experience. JD: Windows System Admin Azure systems maintenance experience Automating VM and other service provisioning and other tasks in the cloud Setup auto-scaling for applications located in the cloud Building one-off processes to manage infrastructure and storage Monitoring automated backup and restore of cloud services Securing and hardening VMs and networks Monitor cloud infra and effectively utilize, optimize and support Maintenance and support including regular upgrades and housekeeping activities Build effective infrastructure redundancy and failover processes Identify and implement opportunities to automate and optimize the efforts, where feasible Participate in infrastructure security reviews, access control reviews, and audit reviews.

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0.0 - 3.0 years

3 - 5 Lacs

Chennai

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Job Summary As a Systems Engineer you will be responsible for managing and resolving incidents within a hybrid work model. You will work closely with the service desk team to ensure seamless operations and provide technical support using Service Now and Windows platforms. This role requires rotational shifts to maintain 24/7 support and ensure high availability of services. Responsibilities Manage and resolve incidents efficiently to minimize downtime and ensure service continuity. Collaborate with the service desk team to provide timely and effective technical support. Utilize Service Now for incident tracking and resolution to maintain accurate records. Monitor system performance and troubleshoot issues to ensure optimal functionality. Provide support for Windows-based systems ensuring they are up-to-date and secure. Implement best practices for incident management to enhance service delivery. Communicate effectively with stakeholders to provide updates on incident status and resolution. Participate in rotational shifts to provide 24/7 support and maintain high service availability. Contribute to the development of incident management processes and procedures. Analyze incident trends to identify areas for improvement and implement solutions. Ensure compliance with company policies and industry standards in all support activities. Support the integration of new technologies and systems to enhance service capabilities. Maintain a high level of customer satisfaction by delivering prompt and efficient support. Qualifications Demonstrate proficiency in incident management and service desk operations. Exhibit strong knowledge of Service Now for effective incident tracking and resolution. Possess expertise in Windows systems administration and troubleshooting. Show ability to work effectively in a hybrid work model with rotational shifts. Display excellent communication skills for stakeholder interaction. Have a proactive approach to identifying and resolving technical issues. Demonstrate commitment to continuous learning and improvement in technical skills. Certifications Required ITIL Foundation Certification Microsoft Certified: Windows Server Fundamentals

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4.0 - 6.0 years

4 - 7 Lacs

Hyderabad

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Role & responsibilities Job Description Standard for all Tracks • The ideal candidate for the Support Engineer role should have over 9 years of experience in Windows Active Directory, including customer-facing or customer support roles. • They should possess good communication skills and be flexible to work in shifts, following the US holiday calendar, with the majority of work time being in the EST time zone. • Soft skills are essential, including leadership to handle technically challenging and politically sensitive customer situations. • The candidate should have strong communication skills, with excellent spoken and written English, and the ability to gather information quickly, explain customer responsibilities, communicate next steps and status, and inspire confidence. • The successful Support Engineer should have the drive and intellectual horsepower to resolve difficult customer issues, providing support through telephone, email, and chat services. • Demonstrable troubleshooting skills and the ability to collaborate with cross-teams are also required. • Team Handling Experience must Active Directory: • Domain Controller promotion and restore. • Group Policy, design, management and troubleshooting. • AD Replication, Site, Sitelinks, and Bridgehead Servers • Active Directory Authentication, Kerberos and NTLM • Active Directory Domain Trust, Trust Types • Account Lockout, event ID validation and troubleshooting. • User Profile, Types of Profiles, and troubleshooting • Windows Time, configuration, and troubleshooting • Public key infrastructure (PKI), CA hierarchy, Configuration, design, and troubleshooting • Active Directory Performance, DC high memory, CPU and crash troubleshooting • DNS Server management including DNS zone migration, design, and configuration • •DHCP Server management and IP address management • FSMO Roles functionality of them. • Difference between GPupdate gpupdate /force • Sysvol folder how is it replicated. • Group policy operational logs, gpsvc logs. • AD replication, bridgehead server, intersite and intra site replication. • Authentication in AD(Kerberos 3 phase ticketing, NTLM) delegation in Kerberos and types.

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3.0 - 6.0 years

18 - 20 Lacs

Noida

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Job Title: Systems Administrator Location: Noida Department: IT/Technology Job Summary: We are seeking a skilled and dedicated Systems Administrator to join our IT team. The ideal candidate will have a strong background in managing Microsoft 365, networking, firewalls, cloud technologies, backups, and Active Directory. This role will be responsible for ensuring the stability, integrity, and efficient operation of our information systems. Key Responsibilities: Manage and support Microsoft 365 services. Oversee network infrastructure, including switches and routers, ensuring optimal performance and security. Configure and maintain firewalls to safeguard network traffic. Manage and support cloud environments (e.g., AWS EC2, Azure VMs, Google Cloud Platform), ensuring efficient resource utilization and cost-effectiveness. Implement and manage backup and recovery solutions to protect critical data and systems. Maintain and administer Active Directory and Intune, including user account management, group policies, and security settings. Troubleshoot and resolve software, and network issues in a timely manner. Collaborate with the IT team and other to design and implement new technologies and solutions. Develop and maintain documentation related to system configurations, processes, and procedures. Qualifications: Bachelors degree in Information Technology, Computer Science, or a related field, or equivalent practical experience. 3+ Proven experience as a Systems Administrator or similar IT role. Strong knowledge of Microsoft 365 administration and services. Experience with networking protocols, firewalls, and infrastructure management. Proficiency in managing cloud platforms, such as AWS, Azure, and GCP. Knowledge of backup solutions and disaster recovery best practices. Familiarity with Windows Server and LINUX environments and Active Directory. Excellent troubleshooting skills and attention to detail. Strong organizational and communication abilities. Proficiency in English, both verbal and written. Microsoft 365 Administration and Services Networking Protocols (e.g., TCP/IP) Firewall Configuration and Maintenance Cloud Platforms (AWS, Azure, or Google Cloud Platform) Backup and Recovery Solutions Active Directory Management Intune Administration User Account Management & Group Policies Troubleshooting of Software and Network Issues Windows Server and Linux Environments Education- MCA/Btech in ComputerScience and Information technology 3+ years of experience as a Systems Administrator or similar IT role

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5.0 - 7.0 years

5 - 9 Lacs

Bengaluru

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Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Microsoft Active Directory Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. You will be responsible for creating innovative solutions and ensuring the smooth functioning of applications. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Develop and maintain software applications using Microsoft Active Directory. Collaborate with cross-functional teams to gather requirements and design application solutions. The Active Directory Administrator will work specifically on operating and maintaining the Active Directory environment and performing planned hygiene and upkeep activities by collaborating with their onshore counterparts. Apart from this, we would like the resources to carry an engineering mindset to find gaps and opportunities to further use their knowledge to streamline and automate the environment through PowerShell, Ansible and other scripting languages, so, knowledge and experience in scripting is a must for this role. Ability to communicate and express ideas clearly within and outside the team. Professional & Technical Skills: Must To Have Skills:Proficiency in Microsoft Active Directory. Experience in designing and developing applications using Microsoft Active Directory. Strong understanding of Active Directory architecture and components. Knowledge of LDAP, DNS, and other related protocols. Experience in integrating applications with Active Directory for authentication and authorization. Good To Have Skills:Experience with identity and access management solutions. Familiarity with cloud-based directory services like Azure Active Directory. Knowledge of scripting languages such as PowerShell. Additional Information: The candidate should have a minimum of 5 years of experience in Microsoft Active Directory. This position is based at our Bengaluru office. A 15 years full time education is required. The candidate should be willing to work in rotational shifts. Qualifications 15 years full time education

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3.0 - 8.0 years

5 - 10 Lacs

Bengaluru

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Project Role :Application Tech Support Practitioner Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills :Nutanix Administration Good to have skills :NA Minimum 7.5 year(s) of experience is required Educational Qualification :15 years full time education Summary:As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and interpret and design resolutions. Your typical day will involve providing ongoing support to clients, troubleshooting technical issues, and ensuring the smooth functioning of the system or application. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Provide ongoing support to clients, addressing their technical issues and ensuring their satisfaction. Troubleshoot system or application problems and identify root causes. Collaborate with cross-functional teams to resolve complex technical issues. Design and implement solutions to enhance system or application performance. Stay updated with the latest industry trends and technologies to provide proactive support and recommendations. Professional & Technical Skills: Must To Have Skills:Proficiency in Nutanix Administration. Strong understanding of virtualization technologies and concepts. Experience in managing and troubleshooting Nutanix clusters. Knowledge of storage and networking concepts in a Nutanix environment. Familiarity with backup and disaster recovery solutions for Nutanix. Good To Have Skills:Experience with VMware virtualization. Experience with cloud platforms such as AWS or Azure. Knowledge of scripting languages like PowerShell or Python. Additional Information: The candidate should have a minimum of 3 years of experience in Nutanix Administration. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualifications 15 years full time education

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5.0 - 9.0 years

1 - 5 Lacs

Chennai

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Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Microsoft Windows Desktop Management Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : BEBTech in any technologyShould be completed 15 years full time education Summary :As an Application Tech Support Practitioner, you will be responsible for providing technical support to clients and ensuring the smooth functioning of systems and applications. Your typical day will involve interfacing with clients, accurately defining and resolving issues, and utilizing your deep product knowledge to design effective solutions. Roles & Responsibilities: Provide technical support to clients, acting as the ongoing interface between the client and the system or application. Accurately define client issues and interpret and design resolutions based on deep product knowledge. Utilize exceptional communication skills to keep world-class systems running smoothly. Collaborate with cross-functional teams to ensure the timely resolution of client issues. Professional & Technical Skills: Must To Have Skills:Proficiency in Microsoft Windows Desktop Management. Good To Have Skills:Experience with other desktop management tools and technologies. Strong understanding of system and application architecture. Experience with troubleshooting and problem-solving techniques. Excellent communication and interpersonal skills. Additional Information: The candidate should have a minimum of 5 years of experience in Microsoft Windows Desktop Management. The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful technical solutions. This position is based at our Chennai office. Qualifications BEBTech in any technologyShould be completed 15 years full time education

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