776 Windows Server Jobs - Page 15

Good knowledge of IIS Server and MSSQL for troubleshooting and support on the Windows platform. Fair understanding of programming languages. Basic troubleshooting. Understanding of basic networking concepts such as IP addressing, DNS, routing.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver No Performance Parameter Measure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Windows Server Admin.

Senior Backup Administrator is responsible for ensuring the security and accessibility of an organizations data by managing and implementing backup and disaster recovery solutions. This role involves working closely with IT teams to design, monitor, and optimize backup systems and processes. Backup Management Configure and manage backup and recovery systems and processes. Monitoring Perform regular backups of critical data and test to verify recovery capabilities. Troubleshooting Monitor backup systems and troubleshoot issues as they arise. Documentation Maintain accurate documentation of backup and recovery procedures and policies. Disaster Recovery Develop and execute disaster recovery plans. Collaboration Work with IT teams and stakeholders to establish data retention and archival policies. Implementation Assist in the selection and implementation of new backup and recovery solutions. Mentorship Mentor junior engineers and provide guidance on best practices Primary Skills EMC Networker EMC Avamar Cohesity Commvault Rubrik Veeam Backup Veritas Netbackup

Role Overview: An Azure Solution Architect is a key player in designing, implementing, and managing cloud solutionsusing Microsoft Azure. They bridge the gap between business requirements and technicalimplementation, ensuring that Azure-based systems are secure, scalable, and reliable. As an AzureSolution Architect, youll collaborate with stakeholders, lead architectural decisions, and drivesuccessful cloud adoption. Responsibilities: 1. Solution Design and Implementation: Design and DeployCreate scalable and efficient Azure solutions for various applications, considering factors like performance, security, and compliance. Cloud StrategyCollaborate with stakeholders to define cloud strategies and architecture, aligning them with business goals. Security and ReliabilityEnsure the security, reliability, and performance of Azure[1]based systems. 2. Technical Leadership: Lead Architectural DecisionsProvide technical leadership to development teams, guiding them in choosing the right Azure services and components. Hands-On ImplementationExecute hands-on implementation of proposed solutions, working closely with development and deployment teams. Best PracticesShare engineering methodologies, standards, and best practices with team members. Skills Required: EducationA Masters or bachelors degree in computer science. ExperienceAt least 3 years of experience in a similar position and overall experience of 15+years Azure Expertise: Architecture and Design proficiency in Microsoft Azure services, including computing, storage, and security. Recommended to have Azure Solutions Architect Expert certification. Problem-Solving Abilities: Ability to translate business requirements into technical designs Logical thinking and problem-solving skills. Collaboration and Communication: Effective communication with cross-functional teams. Ability to lead and influence architectural decision

Project Role : Workplace Mgmt & Solutions Practitioner Project Role Description : Provide expertise and/or general administrative space and service support for Accenture people and businesses globally. Must have skills : Microsoft Endpoint Configuration Manager Good to have skills : Microsoft Windows Server Administration, Cloud Infrastructure, Microsoft PowerShellMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Project Role DescriptionDesign, build, configure MECM infrastructure, application deployment, patch management process, OSD. Design and build Windows 10/11 and windows server SOE imageMust have skills:Should be certified/equivalent experienced for configuring and supporting following:oWindows ServersoWindows OS oMECM (including Co-Management)oWindows PatchingoIntuneoAutopilotoAzure ADoPowerShell Good to have skills.Active directory, JAMF, Power BI, Flexera and other application app toolsJob Key Responsibilitiesa.Day to day administration of MECM environment to include engineering new solutions as needed.b.Troubleshoot MECM related issuesc.Providing technical guidance on MECM.d.Provide Tier 3 support for MECMe.Creating and updating technical documentation as required.f.Create monthly reports on windows updates and other compliance parameters Technical Experiencea.Should have strong experience on MECM.b.Ability to design, build and configure MECM environmentc.Design and build applicable Windows image, provide support in image rolloutd.Should be able to design configuration for windows endpoints & serverse.Should have strong hand on Autopilot enrolments and associated configurations and rollout. Professional AttributesExcellent written and oral communication skills Educational QualificationBE/BS in Computer Science, Electronics, Electrical or other branches of engineering, Science graduate Additional InformationAdditional knowledge -- Cloud Technologies Qualification 15 years full time education

Primary Responsibilities Promote and evangelize Infrastructure-as-code (IaC) design thinking every day Work with configuration management tools such as Ansible or Chef, and with automation tools such as Jenkins/Team city Build comprehensive understanding, operate & monitor our hybrid cloud system components including our API gateway, high perf cache, high perf messaging, data services, etc. Collaborate with Platform & DevOps Agile teams, supporting deliverables Qualifications: 5-8 years of relevant experience Expertise in setting up IIS, Managing Windows/Web Services Expertise in installing releases Experience in certificate management Experience with portable provisioning technologies and infrastructure as codeTerraform, Packer, Ansible or SaltStack and Hyper-V Skill Required: Production support Set up IIS ,Windows/Web Services Deploy Web/Windows services Execute SQL Script, Updating Schemas Installing releases

As an Associate level Infrastructure Specialist at IBM you will support the infrastructure running industries likes transportation, energy, insurance, banking or healthcare which are rapidly changing as the worlds relationship with technology evolves. Ready to help our clients take the next step forward Companies have more choices than ever before between on-premise, off-premise, or a hybrid approach. As an Associate Infrastructure Specialist, you'll be responsible for keeping up with the latest changes, using your expertise to deliver solutions that meet the needs of our clients and products. In your role you may be responsible for: Define, analyze and review technical architecture on required platform and coming up with architecture options and recommendations Define, detail, and scope the technical requirements into solutions Work across key activities in configuration, systems management tools and backup and recovery Support Technical Consultants and lead in building solutions and providing technical mentoring and guidance Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Minimum 5years hands on experience in implementing and administering AWS Ability to work both analytically using data and systems with a logical sequence to complex tasks Strong knowledge on server migration from legacy to Cloud AWS Familiarity with various cloud service providers such as AWS, Azure, IBM, Google, Alibaba, Oracle and with cloud computing concepts Experience provisioning, operating, and maintaining systems running on AWS Preferred technical and professional experience Initiative to actively seek new knowledge and improve skills Exposure to basic data science concepts Ability to handle multiple tasks concurrently and meet deadlines, while maintaining focus in an environment with conflicting demands

As an Infrastructure Specialist at IBM, you will support the infrastructure running industries likes transportation, energy, insurance, banking, or healthcare which are rapidly changing as the worlds relationship with technology evolves. Ready to help our clients take the next step forward Companies have more choices than ever before between on-premise, off-premise, or a hybrid approach. As an Infrastructure Specialist, you will be responsible for keeping up with the latest changes, using your expertise to deliver solutions that meet the needs of our clients and products. In your role you may be responsible for: Define, analyse, and review technical architecture on required platform and coming up with architecture options and recommendations Define, detail, and scope the technical requirements into solutions Work across key activities in configuration, systems management tools and backup and recovery Support Technical Consultants and lead in building solutions and providing technical mentoring and guidance Your primary responsibilities include: Good demonstration of IBM MQ conceptual understanding, administration, managing MQ environment, troubleshooting, configuration etc The administrator will be responsible for collaborating with members of our Technical Delivery Teams and Architecture teams to support and improve the delivery of managed services Ability to diagnose defects/issues, and demonstrates triage and problem-solving capability to develop and deliver quality solutions Experience in debugging shell scripts and Python programming Ability to analyse and evaluate designs and understand process flow The administrator will be responsible for: The build, deployment, support, and performance of systems Maintaining compliance to avoid data loss and unauthorized access Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Minimum 5years hands on experience in implementing and administering AWS Ability to work both analytically using data and systems with a logical sequence to complex tasks Strong knowledge on server migration from legacy to Cloud AWS Familiarity with various cloud service providers such as AWS, Azure, IBM, Google, Alibaba, Oracle and with cloud computing concepts Experience provisioning, operating, and maintaining systems running on AWS Preferred technical and professional experience SSL Administration like certificate renewal and monitoring Experience in queue manager configuration and load balancing, security management (OAM), performance and tuning Experience with MQ in AIX, Red Hat Linux (RHEL) and Windows servers Experience in Managed File Transfers (MFT) Configuration, deployments, and vulnerability remediation in multi-tier environments with firewalls, load balancers, and high availability solutions

You will be responsible for maintaining satisfactorysecurity and compliance posture for Managed IT Infrastructure. You will be responsible to act as security focal for the team and preform as liaison to drive collaboration initiatives You are expected to take lead initiatives in driving security enhancement projects You are expected to takelead initiatives to drive automation around security and compliance areas You will be responsible for timely preparations and reporting weekly/monthly and quarterly security assessment and operational metric reports and submissions. You will be demonstrating effective verbal and written communication Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise In-depth knowledge of IT Security, Compliance and governance, Industry Security practices and benchmarks Must have working experience with VMware, Linux and Windows Should be familiar with IT middlware such as DB2, WAS, MQ Strong grasp on configuration management and automation tools Must have working knowledge of productivity tools Must demonstrate good verbal and written communication Preferred technical and professional experience Solid knowledge of Hypervisors such as KVM & VMware ESXi and Linux and windows Servers in virtualized environments Should have basic knowledge of Networking and corporate networks. Should demonstrate zeal to learn and grow and passion for IT Security. Must have an eye for early detection for non-compliances and potential risks and exposures. Familiarity with scientific threat modelling and risk assessments Preferably CISSP Certified

Roles and Responsibilities: Strong C programming and debugging skills in a Linux environment. Experience in embedded software development. Experience in Multi-threaded software development for Multi core Architectures. Experience in VOIP application development, preferably on client/server platforms. Understanding of system performance and scaling Excellent problem solving/debugging skillsDesign, develop, troubleshoot and debug. Leading contributor individually and as a team member, providing direction and mentoring to others

So, what’s the role all about? The Support Engineer role is to deliver technical support to end users about how to use and administer the NICE Service and Sales Performance Management, Contact Analytics and/or WFM software solutions efficiently and effectively in fulfilling business objectives. The Application Support Consultant/T2 is also responsible for the health and well-being of our customers’ hosted solutions. How will you make an impact? Field incoming problems from end users to resolve application issues in accordance with end user contractual SLA’s. Investigate and resolve customers’ issues through the use of product knowledge, excellent troubleshooting skills and involvement from Services and Engineering/R&D expert resources. Record, track, and document the problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution. Evaluate documented resolutions and analyses trends for ways to prevent repeated future problems. Prioritize, schedule, and administer all Updates, Upgrades and Major software releases in accordance with the Company Release Policy and contractual terms governing release policy with the customer. Perform hands-on fixes on applications, including installing and upgrading software, database exports, and configuring the systems and applications. Test fixes and perform post-resolution follow-ups to ensure problems have been adequately resolved using standard testing methodologies. Identify and learn appropriate software applications used and supported by the Company. Administer support/system maintenance activities in accordance with instructions provided by the Customer Support Team Leader and Management. Assist and/or provide guidance to junior members of the team. May need to participate in the weekend/On Call support coverage. Have you got what it takes? Strong knowledge of Windows, Linux , Shell scripting, SQL, PL/SQL scripting for the analysis and resolution of customer issues. Experience with building and maintaining databases for query and problem tracking. Demonstrable experience of supporting industry standard database platforms within the IT industry i.e. Oracle, SQL Server, DB2. Experience of supporting Web based applications. Working knowledge of administrating UNIX, Linux or Windows servers. Working knowledge of Relational Database principles and methodologies. Proven experience with troubleshooting principles. Able to develop and interpret technical documentation for training and end user procedures. In-depth, hands-on knowledge of and experience with enterprise and desktop applications. You will have an advantage if you also have Extensive product knowledge/or ability to develop trough training and knowledge transfer (Training will be provided). Good understanding of the NICE goals and objectives. Good understanding or NICE solutions Working knowledge of software development principles would be advantageous. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID- 7322 Reporting into: Tech Manager Role Type: Individual Contributor

All Windows Server End to End OS Management (Windows 2012/16/19) Installation, Configuration, Hardening, Troubleshooting etc Antivirus management - Epo administration & Troubleshooting of Antivirus Definitions & Monitoring and Logging for Security violations Scripting Patching MS Patch management though WSUS\Cisco AMP Good working knowledge in DHCP and DNS Services Basic knowledge and understanding on Storage (Dell, EMC, NetApp etc) and File services Coordinating with different lines of services with SLA. Creating and updating of technical documentation Good understanding Vmware administration Good working knowledge in SCCM Problem Management & RCA - Responsible for preparing RCA document for Severity 1 & Severity 2 calls Daily BAU L2/L3 Calls Support on Windows Server Family infrastructure 3rd party vendor coordination for visit and troubleshooting Primary Skill Set Windows Server End to End Management. Soft Skills: Good/Excellent Communication Skills (Speak, Read, Write) Team player, Self-Starter and resourceful Analytical & problem-solving skills Ability to achieve customer satisfaction Willingness to Learn Continually Team Player & People Management Skills Education: 15 years of formal education from UGC recognized institution. Windows Server Certification in 2012/2016/2019 or CCNA preferred.

4+ Years of experience on entireMicrosoft EMS suite deployment Microsoft Certification on MS 100 MS 101 will be preferred expected. Knowledge and hands onexperience on Azure AD features like application proxy, MFA, SSO, SSPR. Knowledge and hands onexperience on security features of EMS and Azure AD like AIP, cloud appsecurity. Deep Knowledge and hands onexperience on Azure AD join/Hybrid Azure AD/Windows Autopilot and conditional accesspolicies for Windows 10. Understand and implement newsecurity features of Azure AD, Intune, ATA, MCAS and MDATP. Should have consulting knowledgeon Azure AD, Intune, ATA, MCAS and MDATP features. Provide information and carryimpact analysis of Azure AD and Intune features - AIP, ATP, Risk events, Cloudapp security, Application Proxy. Knowledge and hands onexperience on Windows 10 Ent features. Knowledge and hands onexperience on Co-management. Good verbal writtencommunication skill. The role, responsibilities andgeographical focus will change and develop over time along with the companysrapid growth What you'll do: Mobile device management throughIntune Candidate must have the abilityto work in a variety of environments, have excellent follow-up skills, provide detaileddocumentation, and be able to work effectively and independently Work with other consultants andsales team members to design and execute the technical implementation ofEnterprise Mobility Security solutions based on client requirements and designspecifications Work with EMS Customers toassess their environment, network and software to identify the actions neededfor a smooth and quick Onboarding of Intune (Standalone and Hybrid) and / orAzure AD Premium features Executing on AAD/O365/ EMS cloudsecurity engagements during different phases of the lifecycle assess, design,and implementation post implementation reviews. Deployment and administration ofEndpoint Management (Microsoft Intune, Mobile application management, Configurationmanager, Windows Autopilot, Conditional access policies, etc.) EM+S(Office 365 Security, AZURE Identity Management, AZURE ADPremium features; Privilege identity management, entitlements, access reviews, Azure InformationProtection/RMS, Advanced Threat Analytics/Protection, Microsoft Cloud AppSecurity.) Co-ordinate with customers forbetter understanding of requirements and issues support. Adhere to processes, policiesand procedures laid down by the organization with respect to Service Delivery /Project Delivery. Enhance service levels to buildcustomer trust satisfaction attain high level of CSAT. Adhere to project timelinesSoW and complete/support the project with high level of customersatisfaction.

3+ years of experience in office365. What you'll do: Strong experiencein managing and troubleshooting Microsoft Exchange Online (EXO). Familiarity withExchange Hybrid environments, including migration and coexistence setups. Hands-onexperience with PowerShell for administration and automation tasks. Experience withmail flow troubleshooting (Message Tracking, Queues, Delivery Reports, etc.). Understanding ofemail security protocols like SPF, DKIM, and DMARC. Knowledge of ExchangeOnline Protection (EOP) and anti-spam/anti-malware configurations. Experience withOutlook client troubleshooting, including profile issues, OST/PST management,and Autodiscover. Experience withAzure AD and Office 365 integration. Familiarity withcompliance features like retention policies, litigation hold, and eDiscovery. Strong knowledgeof the M365 suite of applications (Exchange Online, SharePoint Online, Teams,OneDrive, etc.). PowerShellproficiency for automating tasks, user management, reporting, and issueresolution. Experiencemanaging email security (SPF, DKIM, DMARC) and compliance policies. Experience withAzure Active Directory (Azure AD) and Conditional Access Policies. Strong knowledgeof Teams administration, meeting and messaging policies, and call qualitymonitoring. Proficiency withMicrosoft Endpoint Manager/Intune for device and app management. Familiarity withM365 Security Compliance Center and Office 365 Security tools (DLP, ATP,AIP). Strongtroubleshooting skills, including experience with Service Health and MessageTrace tools. Ability to handleescalated support tickets and liaise with Microsoft support as required.

Must have worked on delivery projectsfor Microsoft Azure and On-Premise products which used for Azure Hybridsolutions Initiating the design,development and implementation of service levels required to increase customer satisfactionand resolve business process issues for the identified accounts. Adhere to processes and procedureslaid down by the organization with respect to Service Delivery / Project Delivery Ensures the success of deploymentsto customer, managing the planning and execution of contractual obligations May be involved to provide inputto develop solution offerings to meet business requirements Participate in the architecture forclient solutions and assist with client proposals and engage in project planningand solutions for the client Working with pre-sales team to builda roadmap for every project. What you'll do: A minimum of 4-5 years project delivery experience Should have thorough knowledge on cloud computing Should have worked on any of the Public Clouds Should have below skills Complete knowledge on Azure IaaS Good amount of knowledge on Azure PaaS Windows and Linux On premise Active directory System Backups and Upgrades Excellent problem-solving ability Excellent Communication Skills Excellent diagnostic Skills Power shell Should have worked on below Azure Services

Windows System Administration and Troubleshooting knowledge on Windows Area/O365 Windows and VMWare Trouble shooting, VMWare vCenter, Patching Troubleshooting, User Management/Storage management Windows System Administration with a minimum 4+ Years of Relevant Experience in Windws and Vmware and good Troubleshooting experience Good Exposure on Windows Production/Non-Production Environment Patching and Troubleshooting Good knowledge on AD access management and group policy troubleshooting LDAP User-Management and Troubleshooting Good knowledge on PowerShell scripting for automation Good knowledge on Vmware environment and should familiar on HA and DRA in Vmware Good knowledge in server and Vmware decommission process Good knowledge on hardware tools like HP SIM and HP oneview Should be familiar with firmware updates and enclosure and VCM administration in HPE Management/LVM/Process-Related Performing Production and Non-Production Changes and resolving queries that comes from Application Teams that are related to OS side Handling Incidents will be an added advantage Depth knowledge of Windows server setup, deployment, and maintenance, advanced coding skills, and the ability to solve complex IT issues. Responsible for installing or upgrading Windows-based systems and servers, managing user access to the servers, and maintaining the security and stability of the network. Handling O365 Issue

As an Assistant Manager in the IT Operations department, the successful candidate will be responsible for managing and coordinating IT operations activities to ensure the effective and efficient delivery of IT services. This role requires a strong understanding of IT operations, agile and scrum methodologies, cloud technologies, and programming. The candidate will be expected to demonstrate a high level of business and commercial acumen, a global mindset, entrepreneurship, and people excellence.

Looking for immediate joiners, Cloud Support Engineer//B2B// Gurugram. Preferred candidate profile: - Excellent English communications mandate. -Any Graduate with minimum 12 months Cloud experience mandatory, (preferable Intune, AZURE, 0365, AWS) -Certifications requirements: Candidate must have either 2 certificates or complete either2 certificate during training period, its mandatory (Certification - Microsoft Azure, Microsoft 365, Dynamics 365, MCSE/MCITP and ITIL) - 24*7 shift - Salary upto 7 LPA Interested, call: Rose (9873538143 / WA : 8595800635) rose2hiresquad@gmail.com

You can also apply here - https://app.fabrichq.ai/jobs/732cde8a-1f30-496d-8e5c-0b291ae18eaf About Galaxy: Galaxy, one of the India's largest System Integrators, helps customers grow their businesses by integrating best-in- class IT solutions, products, & services. Galaxy was incorporated in 1987 & is one of the oldest & most respected names in the industry. Galaxy is a trusted IT services provider to more than a thousand large enterprises spread across India. Job Description: As a Nutanix Administrator, you will be responsible for managing, troubleshooting, and maintaining Nutanix infrastructure, including hyper-converged infrastructure (HCI) systems. You will provide technical support, implement new systems, and ensure the stability, availability, and performance of Nutanix environments. Primary Responsibilities: - Technical Support: Provide ongoing technical support for Nutanix environments, addressing hardware and software issues reported by internal or external users. - Infrastructure Management: Administer, operate, and manage Nutanix hyper-converged infrastructure, ensuring optimal performance and uptime. - Configuration and Deployment: Configure and deploy Nutanix hardware and software components, including setting up virtual machines and storage solutions. - Monitoring and Maintenance: Monitor system performance, conduct regular maintenance, and perform troubleshooting to resolve issues proactively. - Log Analysis and RCA: Analyze logs to identify issues and perform root cause analysis (RCA) to prevent future occurrences. Qualifications: Experience: Typically requires 3-7 years of experience in system administration, specifically with Nutanix platforms. Technical Skills: - Proficiency in Nutanix technologies, including Acropolis Hypervisor (AHV) and Prism interface. Familiarity with virtualization technologies (e.g., VMware, Hyper-V). - Knowledge of Linux operating systems is often essential. - Communication Skills: Ability to communicate technical information clearly to non-technical stakeholders. Preferred Certifications: Nutanix Certified Professional (NCP) or similar certifications related to virtualization or cloud technologies.

Experience in supporting Citrix XenApp Desktop Virtualization. Exposureto both Desktop and Server virtualization. Experience in supporting VMware Infrastructure. Experience in supporting Windows Server Infrastructure. Experience in Citrix and Active Directory group policies. Able to work with the SMEs to drive major incidents and work towards RCA. Role is to manage the operation team of L2/L1 in Citrix Support and providethem Able to establish and run good operations and governance practices. Good team player and able to manage and mentor team. Work on team skill enhancement and training need identification. Manage SLA and Availability of Services VDI - Citrix. Experience in supporting Citrix XenApp Desktop Virtualization. Exposure to both Desktop and Server virtualization. Experience in supporting VMware Infrastructure. Experience in supporting Windows Server Infrastructure. Experience in Citrix and Active Directory group policies. Able to work with the SMEs to drive major incidents and work towards RCA. Role is to manage the operation team of L2/L1 in Citrix Support and provide them Able to establish and run good operations and governance practices. Good team player and able to manage and mentor team. Work on team skill enhancement and training need identification. Manage SLA and Availability of Services

Managing and supervising team members in the Shifts Conduct daily meetings / Team huddles Organizing shift schedules and rosters for team members as per project requirements. Validate unassigned tickets and assign them to respective support teams. Assigning supervision duties to specific employees based on role and skills. SLA and OLA Monitoring and Management. Ownership of High Priority Incidents. Alert, Co-Ordinate and engage Respective Technical teams during Major and Critical incidents. Handling customer escalations and managing conflicts. Responsible for Shift handover and takeover Onboarding New team members as per Red River's onboarding process. Conducting performance / Productivity reviews and sharing feedback with the Team. Create and execute Training plans for the Team members. Windows Server (2008, 2012, 2016, 2019),Other Patching Tools, Windows Server (2008, 2012, 2016, 2019),Other Patching Tools. Windows Server and Client Environment Install patches Generate and review patch reports monthly/quarterly, remediate vulnerabilities on systems that cannot be patched to resolve known vulnerabilities. Basic understanding of Windows/client operating systems Ability to communicate effectively in English; both verbal and written. Team player and leading the team Working a shift schedule.

SCCM Administration Support: Administer and support SCCM infrastructure, ensuring proper configuration, troubleshooting, and maintenance of SCCM servers Perform regular SCCM health checks and troubleshooting to ensure the environment is operating at optimal levels Manage SCCM client installation, health, and troubleshooting, including client communication and log analysis Operating System Deployment (OSD):Develop and maintain OSD Task Sequences to deploy operating systems across the enterprise Create and manage custom Windows OS images, including driver injection, updates, and configurations Integrate user data migration (USMT) and automate the deployment of software and drivers during the OSD process Handle the creation and maintenance of dynamic variable-based Task Sequences for multi-environment deployment Collaborate with cross-functional teams to identify requirements for OSD, such as hardware compatibility and user preferences Application Deployment Software Management:

Backup Administration, 1. Managing of NetBackup, TSM, EMC Data Domain 2. Good technical troubleshooting, interpersonal skills. 3. Provide Tier 1 support for backup server related issues as required. 4. Candidate shall be open to work in stretched shifts, 24X7 shift, odd working hours and weekends as per the work requirements. 5. Proactive and reactive monitoring system alerts and act according to that. 6. Provides direct technical support in Troubleshooting and implementing, the solution for Mylans global infrastructure. 7. Candidates should have strong experience in Veritas NetBackup performing backup, recovery, troubleshooting, performing proactive maintenance and optimizing performance. 8. Candidates should have experience in Perform daily backup routine maintenance, Add clients, configure NetBackup agent on clients, has the capability to provide guidance and take up escalations from the L1 team.

Lead Co-ordinator experience in servers and client Infrastructure The engineer should have Windows and VMware server administration and securitypatching experience and should know Vulnerability remediation Should know Bigfix patching tool Willing to work in 24/7 rotation shifts Shouldhave ServiceNow and ITIL experience Should possess good written and verbal communication skills Windows Server (2008, 2012, 2016, 2019), ITIL, ServiceNow, Vulnerability Mitigation. Lead Co-ordinator experience in servers and client Infrastructure

Windows, Linux OS We are looking for a skilled and proactive Security Analyst to join our Server and Vulnerability Management team The ideal candidate will possess expertise in identifying, assessing, and mitigating vulnerabilities across operating and non-operating systems The role requires proficiency in BigFix and Qualys, along with experience in providing solutions for vulnerabilities A strong background in scripting and the ability to conduct impact analysis for critical non-OS vulnerabilities is essential