258 Windows Os Jobs - Page 9

Design of SMPS/Converter as per project requirements, including creating circuit schematics, wiring diagrams, connection schemes,BOM generation Conduct design calculations for MOSFET/IGBT selection & other power components heat sinks,fuses High-power Required Candidate profile 6-8 years exp in power electronics equipment design, particularly in AC-DC converters, DC-DC converters, inverters & drives Exp on high power IGBT systems,(design and development and testing)

This role is designed for high-aptitude individuals to participate in an accelerated training program to learn technical drawing concepts and develop composition skills utilizing computer-based drafting tools, such as AutoCAD and Revit. Leaning and skills development will be focused on targeted solutions, primarily Renewables (Solar), Grid (Substation, OH Transmission, and Distribution) and EV Charging. This program includes instructor and computer led office and role-based training, solution introductory training (solution overview and typical deliverables) and on the job assignments. Upon successful completion of the approximate 3-week program, the professional will transition to an Engineering Technician 1 level position. Key Responsibilities Participation in, and successful completion of all aspects of the accelerator training program. Training curriculum includes, but is not limited to: Focused, Role-Based Training, comprised of general office skills/behaviors, Microsoft Office, technical drawing composition, and role specific design concepts/tolls, such as AutoCad Basics and Introduction to Revit Solution Introduction Training, comprised of solution overviews, technician workflows and deliverables, and additional targeted solution design skills and knowledge, which may include Renewables (Solar), Grid (TD), and EV charging. Proven success in on initial entry level projects assignments, with enhanced support structure/continued training opportunities. Note: Program continuation will be dependent on demonstrated competency assessed through various channels, such as computer based and proficiency testing and assessments and instructor evaluation. Management Responsibilities Individual Contributor Preferred Qualifications High School Diploma or Certificate Preferred Ability to operate a PC utilizing Windows OS, exposure to Microsoft office and/or computer graphics programs a plus) Practical/construction knowledge, ideally in solar, grid (Substation, OH Transmission, and distribution) or EV charging Geospatial aptitude Works effectively in a team environment Verbal and Written Communication skills - English (bi-lingual a plus) Preferred Competencies: Aptitude for Learning Self-starter Time Management Minimum Qualifications Only Diploma passing year 2024 or 2025 software like Autocad, Revit etc Not more than 3-6 months experience No bachelors (Engineering Degree) required All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations.

We believe real value is powered by the unique skills and experiences of our professionals. The interchange of ideas from a diverse group of people gives our teams an expanded perspective and the ability to find better solutions for our clients. Req Id : 109056 Job Title : Engineering Technician Trainee - Structural Business Unit sector : CPL-BVOPS-ENGR DEV SVCS Department: BVCPL BV OPS EDS VIRTUAL DSGN Work Location : INPUNE Opportunity Type : College full time Relocation eligible : Yes Full time/Part time : Full-Time Contract Hire Only for this Project : No Visa Sponsorship Available: [[custVisaSponsorship]] Recruiter : Apurva Dongale Job Summary This role is designed for high-aptitude individuals to participate in an accelerated training program to learn technical drawing concepts and develop composition skills utilizing computer-based drafting tools, such as AutoCAD and Revit. Leaning and skills development will be focused on targeted solutions, primarily Renewables (Solar), Grid (Substation, OH Transmission, and Distribution) and EV Charging. This program includes instructor and computer led office and role-based training, solution introductory training (solution overview and typical deliverables) and on the job assignments. Upon successful completion of the approximate 3-week program, the professional will transition to an Engineering Technician 1 level position. Key Responsibilities Participation in, and successful completion of all aspects of the accelerator training program. Training curriculum includes, but is not limited to: Focused, Role-Based Training, comprised of general office skills/behaviors, Microsoft Office, technical drawing composition, and role specific design concepts/tolls, such as AutoCad Basics and Introduction to Revit Solution Introduction Training, comprised of solution overviews, technician workflows and deliverables, and additional targeted solution design skills and knowledge, which may include Renewables (Solar), Grid (TD), and EV charging. Proven success in on initial entry level projects assignments, with enhanced support structure/continued training opportunities. Note: Program continuation will be dependent on demonstrated competency assessed through various channels, such as computer based and proficiency testing and assessments and instructor evaluation. Management Responsibilities Individual Contributor Preferred Qualifications High School Diploma or Certificate Preferred Ability to operate a PC utilizing Windows OS, exposure to Microsoft office and/or computer graphics programs a plus) Practical/construction knowledge, ideally in solar, grid (Substation, OH Transmission, and distribution) or EV charging Geospatial aptitude Works effectively in a team environment Verbal and Written Communication skills - English (bi-lingual a plus) Preferred Competencies: Aptitude for Learning Self-starter Time Management Minimum Qualifications Only Diploma passing year 2024 or 2025 software like Autocad, Revit etc Not more than 3-6 months experience No bachelors (Engineering Degree) All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations. Certifications Work Environment/Physical Demands Typical office environment. Competencies Salary Plan ENT: Engineering Technician Job Grade 097 BVH, Inc., its subsidiaries and its affiliated companies, complies with all Equal Employment Opportunity (EEO) affirmative action laws and regulations. Black Veatch does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, genetic information, sexual orientation, gender Identity and expression, disability, veteran status, pregnancy status or other status protected by law. Black Veatch is committed to being an employer of choice by creating a valuable work experience that keeps our people engaged, productive, safe and healthy. We offer professionals an array of health and welfare benefits that vary based on their geographic region and employment status. This may include health, life accident and disability insurances, paid time off, financial programs and more. Professionals may also be eligible for a performance-based bonus program. By valuing diverse voices and perspectives, we cultivate an authentically inclusive environment for professionals and are able to provide innovative and effective solutions for clients.

We believe real value is powered by the unique skills and experiences of our professionals. The interchange of ideas from a diverse group of people gives our teams an expanded perspective and the ability to find better solutions for our clients. Req Id : 109054 Job Title : Engineering Technician Trainee - Piping Business Unit sector : CPL-BVOPS-ENGR DEV SVCS Department: BVCPL BV OPS EDS VIRTUAL DSGN Work Location : INPUNE Opportunity Type : College full time Relocation eligible : Yes Full time/Part time : Full-Time Contract Hire Only for this Project : No Visa Sponsorship Available: [[custVisaSponsorship]] Recruiter : Apurva Dongale Job Summary This role is designed for high-aptitude individuals to participate in an accelerated training program to learn technical drawing concepts and develop composition skills utilizing computer-based drafting tools, such as AutoCAD and Revit. Leaning and skills development will be focused on targeted solutions, primarily Renewables (Solar), Grid (Substation, OH Transmission, and Distribution) and EV Charging. This program includes instructor and computer led office and role-based training, solution introductory training (solution overview and typical deliverables) and on the job assignments. Upon successful completion of the approximate 3-week program, the professional will transition to an Engineering Technician 1 level position. Key Responsibilities Participation in, and successful completion of all aspects of the accelerator training program. Training curriculum includes, but is not limited to: Focused, Role-Based Training, comprised of general office skills/behaviors, Microsoft Office, technical drawing composition, and role specific design concepts/tolls, such as AutoCad Basics and Introduction to Revit Solution Introduction Training, comprised of solution overviews, technician workflows and deliverables, and additional targeted solution design skills and knowledge, which may include Renewables (Solar), Grid (TD), and EV charging. Proven success in on initial entry level projects assignments, with enhanced support structure/continued training opportunities. Note: Program continuation will be dependent on demonstrated competency assessed through various channels, such as computer based and proficiency testing and assessments and instructor evaluation. Management Responsibilities Individual Contributor Preferred Qualifications High School Diploma or Certificate Preferred Ability to operate a PC utilizing Windows OS, exposure to Microsoft office and/or computer graphics programs a plus) Practical/construction knowledge, ideally in solar, grid (Substation, OH Transmission, and distribution) or EV charging Geospatial aptitude Works effectively in a team environment Verbal and Written Communication skills - English (bi-lingual a plus) Preferred Competencies: Aptitude for Learning Self-starter Time Management Minimum Qualifications Only Diploma passing year 2024 or 2025 software like Autocad, Revit etc Not more than 3-6 months experience No bachelors (Engineering Degree) required All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations. Certifications Work Environment/Physical Demands Typical office environment. Competencies Salary Plan ENT: Engineering Technician Job Grade 097 BVH, Inc., its subsidiaries and its affiliated companies, complies with all Equal Employment Opportunity (EEO) affirmative action laws and regulations. Black Veatch does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, genetic information, sexual orientation, gender Identity and expression, disability, veteran status, pregnancy status or other status protected by law. Black Veatch is committed to being an employer of choice by creating a valuable work experience that keeps our people engaged, productive, safe and healthy. We offer professionals an array of health and welfare benefits that vary based on their geographic region and employment status. This may include health, life accident and disability insurances, paid time off, financial programs and more. Professionals may also be eligible for a performance-based bonus program. By valuing diverse voices and perspectives, we cultivate an authentically inclusive environment for professionals and are able to provide innovative and effective solutions for clients.

We believe real value is powered by the unique skills and experiences of our professionals. The interchange of ideas from a diverse group of people gives our teams an expanded perspective and the ability to find better solutions for our clients. Req Id : 109044 Job Title : Engineering Technician Trainee - Civil Business Unit sector : CPL-BVOPS-ENGR DEV SVCS Department: BVCPL BV OPS EDS VIRTUAL DSGN Work Location : INMUMBAI2 Opportunity Type : College full time Relocation eligible : Yes Full time/Part time : Full-Time Contract Hire Only for this Project : No Visa Sponsorship Available: [[custVisaSponsorship]] Recruiter : Apurva Dongale Job Summary This role is designed for high-aptitude individuals to participate in an accelerated training program to learn technical drawing concepts and develop composition skills utilizing computer-based drafting tools, such as AutoCAD and Revit. Leaning and skills development will be focused on targeted solutions, primarily Renewables (Solar), Grid (Substation, OH Transmission, and Distribution) and EV Charging. This program includes instructor and computer led office and role-based training, solution introductory training (solution overview and typical deliverables) and on the job assignments. Upon successful completion of the approximate 3-week program, the professional will transition to an Engineering Technician 1 level position. Key Responsibilities Participation in, and successful completion of all aspects of the accelerator training program. Training curriculum includes, but is not limited to: Focused, Role-Based Training, comprised of general office skills/behaviors, Microsoft Office, technical drawing composition, and role specific design concepts/tolls, such as AutoCad Basics and Introduction to Revit Solution Introduction Training, comprised of solution overviews, technician workflows and deliverables, and additional targeted solution design skills and knowledge, which may include Renewables (Solar), Grid (TD), and EV charging. Proven success in on initial entry level projects assignments, with enhanced support structure/continued training opportunities. Note: Program continuation will be dependent on demonstrated competency assessed through various channels, such as computer based and proficiency testing and assessments and instructor evaluation. Management Responsibilities Individual Contributor Preferred Qualifications High School Diploma or Certificate Preferred Ability to operate a PC utilizing Windows OS, exposure to Microsoft office and/or computer graphics programs a plus) Practical/construction knowledge, ideally in solar, grid (Substation, OH Transmission, and distribution) or EV charging Geospatial aptitude Works effectively in a team environment Verbal and Written Communication skills - English (bi-lingual a plus) Preferred Competencies: Aptitude for Learning Self-starter Time Management Minimum Qualifications Only Diploma passing year 2024 or 2025 software like Autocad, Revit etc Not more than 3-6 months experience No bachelors (Engineering Degree) required All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations. Certifications Work Environment/Physical Demands Typical office environment. Competencies Salary Plan ENT: Engineering Technician Job Grade 097 BVH, Inc., its subsidiaries and its affiliated companies, complies with all Equal Employment Opportunity (EEO) affirmative action laws and regulations. Black Veatch does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, genetic information, sexual orientation, gender Identity and expression, disability, veteran status, pregnancy status or other status protected by law. Black Veatch is committed to being an employer of choice by creating a valuable work experience that keeps our people engaged, productive, safe and healthy. We offer professionals an array of health and welfare benefits that vary based on their geographic region and employment status. This may include health, life accident and disability insurances, paid time off, financial programs and more. Professionals may also be eligible for a performance-based bonus program. By valuing diverse voices and perspectives, we cultivate an authentically inclusive environment for professionals and are able to provide innovative and effective solutions for clients.

We believe real value is powered by the unique skills and experiences of our professionals. The interchange of ideas from a diverse group of people gives our teams an expanded perspective and the ability to find better solutions for our clients. Req Id : 109046 Job Title : Engineering Technician Trainee - Electrical Business Unit sector : CPL-BVOPS-ENGR DEV SVCS Department: BVCPL BV OPS EDS VIRTUAL DSGN Work Location : INPUNE Opportunity Type : College full time Relocation eligible : Yes Full time/Part time : Full-Time Contract Hire Only for this Project : No Visa Sponsorship Available: [[custVisaSponsorship]] Recruiter : Apurva Dongale Job Summary This role is designed for high-aptitude individuals to participate in an accelerated training program to learn technical drawing concepts and develop composition skills utilizing computer-based drafting tools, such as AutoCAD and Revit. Leaning and skills development will be focused on targeted solutions, primarily Renewables (Solar), Grid (Substation, OH Transmission, and Distribution) and EV Charging. This program includes instructor and computer led office and role-based training, solution introductory training (solution overview and typical deliverables) and on the job assignments. Upon successful completion of the approximate 3-week program, the professional will transition to an Engineering Technician 1 level position. Key Responsibilities Participation in, and successful completion of all aspects of the accelerator training program. Training curriculum includes, but is not limited to: Focused, Role-Based Training, comprised of general office skills/behaviors, Microsoft Office, technical drawing composition, and role specific design concepts/tolls, such as AutoCad Basics and Introduction to Revit Solution Introduction Training, comprised of solution overviews, technician workflows and deliverables, and additional targeted solution design skills and knowledge, which may include Renewables (Solar), Grid (TD), and EV charging. Proven success in on initial entry level projects assignments, with enhanced support structure/continued training opportunities. Note: Program continuation will be dependent on demonstrated competency assessed through various channels, such as computer based and proficiency testing and assessments and instructor evaluation. Management Responsibilities Individual Contributor Preferred Qualifications High School Diploma or Certificate Preferred Ability to operate a PC utilizing Windows OS, exposure to Microsoft office and/or computer graphics programs a plus) Practical/construction knowledge, ideally in solar, grid (Substation, OH Transmission, and distribution) or EV charging Geospatial aptitude Works effectively in a team environment Verbal and Written Communication skills - English (bi-lingual a plus) Preferred Competencies: Aptitude for Learning Self-starter Time Management Minimum Qualifications Only Diploma passing year 2024 or 2025 software like Autocad, Revit etc Not more than 3-6 months experience No bachelors (Engineering Degree) required All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations. Certifications Work Environment/Physical Demands Typical office environment. Competencies Salary Plan ENT: Engineering Technician Job Grade 097 BVH, Inc., its subsidiaries and its affiliated companies, complies with all Equal Employment Opportunity (EEO) affirmative action laws and regulations. Black Veatch does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, genetic information, sexual orientation, gender Identity and expression, disability, veteran status, pregnancy status or other status protected by law. Black Veatch is committed to being an employer of choice by creating a valuable work experience that keeps our people engaged, productive, safe and healthy. We offer professionals an array of health and welfare benefits that vary based on their geographic region and employment status. This may include health, life accident and disability insurances, paid time off, financial programs and more. Professionals may also be eligible for a performance-based bonus program. By valuing diverse voices and perspectives, we cultivate an authentically inclusive environment for professionals and are able to provide innovative and effective solutions for clients.

Calix provides the cloud, software platforms, systems and services required for communications service providers to simplify their businesses, excite their subscribers and grow their value. The candidate will be assisting with improving the Calix inhouse test harness (CAF ), making improvements to the Velocity reservation system performing data analysis of lab equipment utilization. Required Skills: Working towards a BS or MS in Computer Science. Familiarity with Python3 and Robot framework. Understands basic computer programing concepts, data structures and object-oriented programming. Familiarity with Linux and Windows OS. Good oral and written communication skills. Ability to work in a team setting. Additional Skills: Familiarity with source control applications such as GIT. Familiar with databases such as SQLite, MySQL, and PostgreSQL databases. Familiar with unit testing principles. Working knowledge of Networks. Foundation in data analysis or machine learning.

We are looking for a highly skilled and experienced IT Support Analyst to join our team in Bengaluru. The ideal candidate will have 1-3 years of experience providing technical support and troubleshooting, along with excellent communication skills and the ability to work effectively in a fast-paced environment. Roles and Responsibility Provide first-level technical support for all supported applications. Respond to user inquiries regarding incidents with applications, networks, platforms, and servers. Escalate incidents to L2 and L3 as needed. Document all work completed into call-tracking and incident management systems. Utilize and contribute to the knowledgebase, promoting its use to both internal and external customers. Assist in on-boarding and training new employees. Job Requirements Associate degree in information systems, business, or a related field, or equivalent experience. Minimum 1 year of experience in PC support, preferably in a call center or phone support environment. Possess strong technical skills including computer hardware components, systems, and peripherals. Demonstrate basic computer software application skills, including MS Office products, email, Internet access, and multimedia technology. Knowledgeable with LAN or WAN networking and Windows OS. Exhibit passion for customer service and personal integrity. Friendly presence, helpful attitude, self-motivated, and demonstrated interpersonal skills. Good organizational and problem-solving skills, with the ability to multitask and collaborate effectively. Ability to work flexible schedules, including overtime as required.

Role - Team Lead US Shifts NP - 0 to 30 days Require Min 4 Yrs exp in Service desk out of which min 2 yrs as TL Familiarity with MS products and services certifications - Microsoft Certified Azure Fundamentals, M365 Fundamentals Teena 9116324602

Job Title: Service Desk Analyst Location: Hyderabad, India Reports to: Service Desk Team Lead Division: Managed Services Team: Service Desk Coretek Services is an industry leading managed solutions provider built on a foundation of passionate technology professionals that embody our Core Values of Attitude, Integrity, and Relationships. Coretek specializes in cloud, virtualization, and mobility technologies all of which would not be possible without the expertise and commitment of our team. It is easy to see why Coretek is regarded as one of the National Best and Brightest Places to Work and a trusted partner to Microsoft, Citrix, Ivanti, IGEL, VMWare, and many more. Position Description: The Service Desk Analyst provides quality level 2 support to multi-client environment, employing a high degree of customer service, technical expertise, and timeliness. Consult and contribute to knowledge base to optimize incident resolution, tracks calls, provides detailed documentation inside ITSM records and follow through on resolution with end users. Responsibilities: Handle incoming tickets and provide second level support; document each call verifying customer information and including all troubleshooting steps Research, resolve, and respond to questions received via telephone calls, emails, and callbacks in a timely manner, in accordance with standards Escalate problems to appropriate individual/group Assist in the resolution of user and support issues among company sites to ensure timely distribution of knowledge and positive impact on user satisfaction Contribute to the Knowledge Base Provide accurate and creative solutions to user problems of moderate nature to ensure user productivity Acquire and maintain current knowledge of relevant product offerings and support policies to provide technically accurate solutions to customers Participate in team projects that enhance the quality or efficiency of Service Desk and assist with special product-related issues as needed Monitor and resolve system generated alerts Perform Azure and on-premises server and user endpoint patching Troubleshoot and resolve backup failures Qualifications: Bachelor s Degree in IT preferred and 2-5 years in a service desk environment Active Directory, Azure Active Directory, passwords, User Creation, GPO, etc. Experience supporting VDI technologies such as Azure Virtual Desktop, iGEL, Citrix, VMware, FSLogix Remote Printer Support and troubleshooting Experience with Windows OS patching and endpoint patching utilizing inTune is desired Experience troubleshooting VPN and Remote Desktop Connections is desired Experience with Logic Monitor and Azure Monitor is desired Strong listening, verbal, and written communication skills A strong sense of urgency and the ability to multi-task effectively with attention to details Well-developed organizational, communications and time management skills Ticket management knowledge, critical urgency important A strong business maturity and professionalism is essential Ability to troubleshoot, analyze and resolve customer concerns High technical aptitude and strong PC literacy skills including function and capabilities Ability to work independently as well as part of a team and function well under pressure ITIL, HDI Support Center Analyst Certification, Network+, A+ or Security+ and Azure certifications are highly desired

Role & responsibilities Provide L2/L3 application support for production and staging environments Perform incident management, root cause analysis, and permanent fixes Monitor jobs, services, and application logs; escalate and resolve critical issues Optimize SQL queries and validate backend data issues Collaborate with development, QA, and DevOps teams to ensure smooth deployments and hotfixes Maintain detailed documentation for incident resolution and support processes Ensure compliance with SLA, ITIL, and change management procedures 3-6 years of experience in Application/Production Support Proficiency in UNIX/Linux OS (log analysis, file handling, shell scripting) Hands-on with ticketing tools like JIRA, ServiceNow, Remedy Experience in job scheduling tools (e.g., Autosys, Control-M) is a plus Ability to analyze logs, trace errors, and deliver quick resolutions Excellent communication and stakeholder management skills Preferred candidate profile

Required Skills Behavioral | Aptitude | Communication Technology | Hardware and Networking | Installation, configuration, maintainance and repair Technology | Audio, Video support | Installation and configuration Technology | Windows Operating System | Installation, configuration and management Technology | End Point Security | Antivirus management, data encryption, DLP, desktop firewall, VPN, AD policies Education Qualification : Any Graduate Certification Mandatory / Desirable : Technology | Microsoft 365 Certified | Modern Desktop Administrator Associate 1) Field Services Support Engineers primary responsibility is to provide support to an organization s IT systems to help them meet their business goals, this is done by ensuring that all computers and networks operate efficiently with high uptime. 2) As a desktop engineer, you may need to assemble and install client desktop computers and assist the end-user in securing their hardware. 3) This role also involves hands & feet support for various IT support teams to perform activities related to periodic maintenance to handling individual systems hardware, software, and network queries 4) To support daily technical support activities for computers & all other end point devices. Update the support ticket with the progress, to set up and test desktop computer peripherals. 5) To perform the system changes adhered to organizational policies. 6) Conduct remote desktop troubleshooting to end user issues. Maintain technical documentation in association with other functional departments 7) Technical Skills a. Windows Operating System: b. Ability to Install and troubleshoot different versions of Windows OS independently. E.g. Windows XP. Windows 7, Windows 10 and Windows 11 c. Understanding of desktop applications and how do they work, installation & uninstallation. d. Understanding of domain setup & ability to add / remove computers to domain. update Group policies. carry out Disk management, Disk Encryption, Wireless configuration. check utilization and availability, ability to perform start up and shut down services by following SOP. deploy gold images on multiple desktops using SOP, Ability to install and configure client applications independently 8) In addition to above, support and perform below activities. a. Exchange and Mobility Clients b. Printer management c. Backup and Recovery d. Audio, Video support e. End Point Security/Patch Management f. Hardware and Networking

Job Summary: We are looking for a Desktop Administrator to manage and support desktops, laptops, and user support operations across the organization. Key Responsibilities: Install, configure, and maintain desktop and laptop hardware and software. Provide Level 1 and 2 desktop support to end users. Maintain system security through updates and patch management. Manage user accounts, permissions, and access rights. Qualifications: Bachelors degree in IT or related field. 3+ years of experience in desktop support and administration. Strong knowledge of Windows OS, Active Directory, and remote support tools.

About Us At Diligent, you are an agent of positive change. You are joining a team of passionate, smart, creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Be a part of a global community on a mission to make a real impact. Learn more at diligent.com . Position Overview: We are seeking a Customer Support Specialist to handle Tier 1 support and client relationships by answering Support calls from our clients, resolving issues and ensuring all appropriate follow up to confirm complete client satisfaction. Our support team works closely with both our Customer Success Team and our ProdOps team to ensure speedy resolution of all issues, and you must be extremely proficient in articulating with both technical and non-technical staff and users. The primary attribute we are looking for is excellent customer service with superb communication skills who has a passion for helping people and who is unflappable under pressure. You will have a commitment to offer the best customer service possible and the self-confidence to work with senior executives across the globe. Key Responsibilities: Shift timings (7 pm IST to 4 pm IST) Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services. Gather customer s information and determine the issue by evaluating and analyzing the symptoms. Diagnose and resolve technical and software issues involving internet connectivity, login problems and more. Research required information using available resources. Follow standard processes and procedures. Identify and escalate priority issues per Client specifications. Redirect problems to appropriate resource. Accurately process and record call transactions using a computer and designated CRM software. Offer alternative solutions where appropriate with the objective of retaining customers and clients business. Organize ideas and communicate oral messages appropriate to listeners and situations. Follow up and make scheduled call backs to customers where necessary. Stay current with system information, changes and updates. Required Experience/Skills: 2-4 years experience of phone-based Software Application/Technical Support/Customer Service supporting end users. Excellent communication skills with internal stakeholders. Experience of phone-based Software Application/Technical Support or call center experience supporting end users. Proven problem-solving skills and technical aptitude. Working knowledge of Windows OS and other major operating systems. Superb communication and customer handling skills. Ability to think on your feet in a highly demanding and fast moving environment. Fluent in English and Spanish. Knowledge in ESG is preferred. What Diligent Offers You Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few We have teams all over the world . We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney. Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding. Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability - to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Headquartered in New York, Diligent has offices in Washington D.C., Baltimore, London, Galway, Budapest, Vancouver, Bengaluru, Munich, and Sydney. To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.

Position Overview: We are seeking a Customer Support Specialist to handle Tier 1 support and client relationships by answering Support calls from our clients, resolving issues and ensuring all appropriate follow up to confirm complete client satisfaction. Our support team works closely with both our Customer Success Team and our ProdOps team to ensure speedy resolution of all issues, and you must be extremely proficient in articulating with both technical and non-technical staff and users. The primary attribute we are looking for is excellent customer service with superb communication skills who has a passion for helping people and who is unflappable under pressure. You will have a commitment to offer the best customer service possible and the self-confidence to work with senior executives across the globe. Key Responsibilities: Shift timings (7 pm IST to 4 pm IST) Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services. Gather customer s information and determine the issue by evaluating and analyzing the symptoms. Diagnose and resolve technical and software issues involving internet connectivity, login problems and more. Research required information using available resources. Follow standard processes and procedures. Identify and escalate priority issues per Client specifications. Redirect problems to appropriate resource. Accurately process and record call transactions using a computer and designated CRM software. Offer alternative solutions where appropriate with the objective of retaining customers and clients business. Organize ideas and communicate oral messages appropriate to listeners and situations. Follow up and make scheduled call backs to customers where necessary. Stay current with system information, changes and updates. Required Experience/Skills: 2-4 years experience of phone-based Software Application/Technical Support/Customer Service supporting end users. Excellent communication skills with internal stakeholders. Experience of phone-based Software Application/Technical Support or call center experience supporting end users. Proven problem-solving skills and technical aptitude. Working knowledge of Windows OS and other major operating systems. Superb communication and customer handling skills. Ability to think on your feet in a highly demanding and fast moving environment. Fluent in English and Spanish. Knowledge in ESG is preferred.

About Us At Diligent, you are an agent of positive change. You are joining a team of passionate, smart, creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Be a part of a global community on a mission to make a real impact. Learn more at diligent.com . Position Overview: Due to phenomenal growth, we are seeking a Customer Support Specialist to handle Tier I support and client relationships by answering Telephone Support calls from our clients, resolving issues and ensuring all appropriate follow up to confirm complete client satisfaction. Our support team works closely with both our Customer Success Team and our ProdOps team to ensure speedy resolution of all issues, and you must be extremely proficient in articulating with both technical and non-technical staff and users. This position is for our APAC Shift 2:00am 10.30am. The primary attribute we are looking for is excellent customer service with superb communication skills who has a passion for helping people and who is unflappable under pressure. You will have a commitment to offer the best customer service possible and the self-confidence to work with senior executives across the globe. Key Responsibilities Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services Gather customer s information and determine the issue by evaluating and analyzing the symptoms Diagnose and resolve technical and software issues involving internet connectivity, login problems and more Research required information using available resources Follow standard processes and procedures Identify and escalate priority issues per Client specifications Redirect problems to appropriate resource Accurately process and record call transactions using a computer and designated CRM software Offer alternative solutions where appropriate with the objective of retaining customers and clients business Organize ideas and communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers where necessary Stay current with system information, changes and updates Required Experience/Skills :(APAC Shift : 6:30 pm to 3 AM ) 2+ years of experience of phone / voice-based Software Application/Technical Support or call center experience supporting end users Fluency in English (Read/Write/Speak) Working knowledge of Windows OS Proven problem-solving skills and technical aptitude Superb communication and customer handling skills Ability to think on your feet in a highly demanding and fast-moving environment Excellent communication skills. What Diligent Offers You Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few We have teams all over the world . We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney. Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding. Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability - to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Headquartered in New York, Diligent has offices in Washington D.C., Baltimore, London, Galway, Budapest, Vancouver, Bengaluru, Munich, and Sydney. To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.

Position Overview: Due to phenomenal growth, we are seeking a Customer Support Specialist to handle Tier I support and client relationships by answering Telephone Support calls from our clients, resolving issues and ensuring all appropriate follow up to confirm complete client satisfaction. Our support team works closely with both our Customer Success Team and our ProdOps team to ensure speedy resolution of all issues, and you must be extremely proficient in articulating with both technical and non-technical staff and users. This position is for our APAC Shift 2:00am 10.30am. The primary attribute we are looking for is excellent customer service with superb communication skills who has a passion for helping people and who is unflappable under pressure. You will have a commitment to offer the best customer service possible and the self-confidence to work with senior executives across the globe. Key Responsibilities Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services Gather customer s information and determine the issue by evaluating and analyzing the symptoms Diagnose and resolve technical and software issues involving internet connectivity, login problems and more Research required information using available resources Follow standard processes and procedures Identify and escalate priority issues per Client specifications Redirect problems to appropriate resource Accurately process and record call transactions using a computer and designated CRM software Offer alternative solutions where appropriate with the objective of retaining customers and clients business Organize ideas and communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers where necessary Stay current with system information, changes and updates Required Experience/Skills :(APAC Shift : 6:30 pm to 3 AM ) 2+ years of experience of phone / voice-based Software Application/Technical Support or call center experience supporting end users Fluency in English (Read/Write/Speak) Working knowledge of Windows OS Proven problem-solving skills and technical aptitude Superb communication and customer handling skills Ability to think on your feet in a highly demanding and fast-moving environment Excellent communication skills.

We use cookies to offer you the best possible website experience. Your cookie preferences will be stored in your browser s local storage. This includes cookies necessary for the websites operation. Additionally, you can freely decide and change any time whether you accept cookies or choose to opt out of cookies to improve websites performance, as well as cookies used to display content tailored to your interests. Your experience of the site and the services we are able to offer may be impacted if you do not accept all cookies. Modify Cookie Preferences Reject All Cookies Accept All Cookies Search by Keyword Search by Location Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: IT Support Technician IT Operations Management Bangalore, IN, 560071 Description: Job description: To support and contribute to a fully integrated and aligned IT Strategy across the SBM organization, you are responsible to: Liaise, work together with, and advise your IT colleagues across different sites and disciplines Execute the agreed processes and known best practices necessary to work accordingly to the direction and strategy of Group IT, making suggestions for improvement when the opportunity arises. Preparing materials related to day-to-day work to share among the teams to improve quality of support Identify areas for potential issues and proactively communicate with stakeholders to resolve issues, share information, and provide guidance. Follow Incident Management Procedures and ITSM Procedures. Ensure the customer is properly and timely informed on the status of their Request or Incident. Provide accurate and detailed information when escalating to the next support level Communicate/escalate in timely manner recurring issues and problems to Support Manager Job requirements: Academic : Any Graduate, preferred IT / Computer related discipline Minimum 3 years experience in IT Service Desk role, providing in situ technical support as well as remote support using remote desktop tools Mandatory experience in Windows OS environment, Office 365 suite, Cisco end-user devices (i.e. video conferencing), and Citrix client. Mandatory experience with endpoint hardware lifecycle, deployment, and maintenance. Mandatory experience with ITIL v3 processes Experience supporting VIPs are required SW or tools: Certifications on Microsoft and Cisco products Behaviours &inter-personal skills - Key points: Attitude required are to be communicative, energetic, self-motivated and self-learner Mandatory English-speaking fluency. French, Portuguese, or Dutch languages are a plus When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. These cookies are required to use this website and cant be turned off. Provider Description Enabled SAP as service provider We use the following session cookies, which are all required to enable the website to function: "route" is used for session stickiness "careerSiteCompanyId" is used to send the request to the correct data center "JSESSIONID" is placed on the visitors device during the session so the server can identify the visitor "Load balancer cookie" (actual cookie name may vary) prevents a visitor from bouncing from one instance to another

Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: As a leading technology innovator, Qualcomm pushes the boundaries of what's possible to enable next-generation experiences and drives digital transformation to help create a smarter, connected future for all. As a Qualcomm Software Engineer, you will design, develop, create, modify, and validate embedded and cloud edge software, applications, and/or specialized utility programs that launch cutting-edge, world class products that meet and exceed customer needs. Qualcomm Software Engineers collaborate with systems, hardware, architecture, test engineers, and other teams to design system-level software solutions and obtain information on performance requirements and interfaces. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field. 2+ years of academic or work experience with Programming Language such as C, C++, Java, Python, etc. Preferred Qualifications: The ideal candidate needs to have "ƒ"ƒStrong Embedded system knowledge, Experience on Windows Internals and good driver development. "ƒ"ƒSolid understanding of Operating System concepts, RTOS, FW management. "ƒ"ƒ Windows kernel driver developmen t experience. "ƒ"ƒGood in performance analysis. "ƒ"ƒUnderstanding and experience in Designing and Implementing Windows Kernel mode drivers, Board support package, ACPI & UEFI. "ƒ"ƒStrong communication and interpersonal skills. "ƒ"ƒStrong problem solving and debugging skills. "ƒ"ƒGood in performance analysis. Principal Duties and Responsibilities: "ƒ"ƒStrong knowledge on Windows OS internals and Windows Driver knowledge (KMDF) "ƒ"ƒWindows Device driver programming and debugging with WinDbg, JTAG/other tools. "ƒ"ƒARM Processor architecture and Assembly Language. "ƒ"ƒExperience with PC software - System BIOS, UEFI, ACPI, Drivers, Applications "ƒ"ƒEmbedded OS (Kernel architecture, OS services heap, memory, multi-core, multi-threading, and crash debugging). "ƒ"ƒKnowledge of OS/system performance profiling and optimization techniques. "ƒ"ƒCommunication, written & interpersonal skills, motivation, the ability to learn quickly. Level of Responsibility: Works under supervision. Decision-making may affect work beyond immediate work group. Requires verbal and written communication skills to convey information. May require basic negotiation, influence, tact, etc. Tasks do not have defined steps; planning, problem-solving, and prioritization must occur to complete the tasks effectively. Applicants Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.

Year of exp :- 2 - 5 years Job Timings: 11.30 AM to 8.30 PM IST (May Vary) Experience on Administration of Atlassian Cloud Products like JIRA Software, Confluence & JSM, JIRA automation configuration. Operating Systems (Windows) Programming Skills / Scripting knowledge: Python, PowerShell Basic knowledge of AD, SSO, cloud technology. Tools :J IRA, Confluence, Service Management (Cloud), Azure Devops Responsibility: Able to resolve tickets within SLAs, User Management, Co-ordinating with clients, JIRA Automation Rules

We are seeking a skilled and motivated Driver Developer with expertise in embedded systems and Real-Time Operating Systems (RTOS). As a key member of our team, you will be responsible for designing, implementing, and maintaining Windows/Linux drivers and DSP firmware, ensuring seamless integration with embedded systems and RTOS environments. The ideal candidate will have a strong background in low-level programming, kernel-mode development, and a deep understanding of hardware interactions. Join us if you are passionate about pushing the boundaries of technology and thrive in a dynamic, collaborative environment. Requirements :- Bachelor's or higher degree in Computer Science or Electronics & Communication with 4 + years of relevant experience- In-depth knowledge of kernel-mode programming in both Windows internals.- Strong C/C++ programming skills and familiarity with assembly language.- Proven experience in Windows driver development and embedded systems.- Strong knowledge on the embedded system.- Proficiency in Windows driver frameworks (WDM/WDF) and understanding of Windows-specific DMA protocols.- experience in Windows PCIe and USB kernel and/or userspace drivers.- Expertise in kernel space debugging using tools like WinDbg, dbgview, Visual Studio, or similar.- Familiarity with MCDM is a plus. Responsibilities :- Develop and maintain Windows/Linux drivers and RTOS for various requirement.- Collaborate with cross-functional teams to integrate drivers into embedded systems.- Design and develop PCIe and USB drivers for AI chipsets, ensuring performance and reliability- Optimize driver performance and ensure compatibility with evolving Windows environments.- Optimize data path efficiency and minimize latency Minimum Qualifications :- Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Engineering or related work experience.

Microsoft Windows 10/11, Mac OS Microsoft Office 2019, 2022, Office 365 Windows Server 2019/2022, Exchange Server 2019 Network protocols, firewalls, VPNs, routers, switches, cloud-based TeamViewer, AnyDesk, Remote Desktop, NinjaOne

Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: As a leading technology innovator, Qualcomm pushes the boundaries of what's possible to enable next-generation experiences and drives digital transformation to help create a smarter, connected future for all. As a Qualcomm Software Engineer, you will design, develop, create, modify, and validate embedded and cloud edge software, applications, and/or specialized utility programs that launch cutting-edge, world class products that meet and exceed customer needs. Qualcomm Software Engineers collaborate with systems, hardware, architecture, test engineers, and other teams to design system-level software solutions and obtain information on performance requirements and interfaces. Minimum Qualifications: "¢ Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 3+ years of Software Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Engineering or related work experience. "¢ 2+ years of academic or work experience with Programming Language such as C, C++, Java, Python, etc. Skills/Experience: Good understanding and experience of Embedded systems and related HW, SW components (Processors, Memory, Peripherals, OS, Device Drivers etc). Knowledge of multi-threaded system, inter-process and inter-processor communication, different operating and power modes etc.OS (High level OS and RTOS) concepts (Threads, Synchronization, Memory Management etc).Competent in C Programming and Debugging in Assembly Detailed understanding Windows OS stack, Windows device drivers for Embedded system and hand-on experience on coding, compilation and debugging on Windows OS. Ability to understand the feature/product requirements and ramp up quickly on any technology to serve the need. Analytical and problem-solving skills, debugging skills for system as well as subsystem level issues (upto assembly level). Good verbal and written communication skills. Should be able to lead small team of junior engineers. Responsibilities: Getting Involved in the Design, Development and Debugging of BSP, Platform and system level features. Support and participate in SoC bringups and HW/SW/platform bring ups. Review HW schematics, HWIOs, interfaces and HW register programming for system level feature design and debugging. Collaborate with internal and external team members to drive the system level feature development or debugging.

Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: About The Role Qualcomm Windows Video software team is seeking skilled and motivated Engineers specializing in video encode and decode development with expertise in Windows operating system user mode and kernel mode driver development for embedded systems. This role involves designing, implementing, and optimizing software solutions for video processing in embedded platforms. You will collaborate with cross-functional teams to develop high-performance and reliable drivers for video hardware acceleration and ensure seamless system integration. Skills/experience Recent and relevant experience of 2-7 years required in one or more of the following areas: Embedded systems domain Solid C/C++ programming skills, multithreading and OS concepts\fundamentals Understanding of Windows OS internals, including the Windows Driver Model (WDM) and Windows Driver Frameworks (KMDF/UMDF). Hands-on experience with DirectX, DXVA, or other video acceleration APIs. Device driver programming and debugging with WinDbg, JTAG/other tools. Any of the multimedia (Video, Camera, Computer Vision) domain experience. Knowledge on video compression standards (H.264, H.265, VP9, AV1, etc.). Embedded OS (Kernel architecture, OS services heap, memory, multi-core, multi-threading, and crash debugging). Ability to Collaborate with cross-functional teams Communication, written & interpersonal skills, motivation, the ability to learn quickly to design, implement and debug video\multimedia features for Compute Strong problem-solving abilities and attention to detail. Minimum Qualifications: "¢ Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 4+ years of Software Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 3+ years of Software Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Engineering or related work experience. "¢ 2+ years of work experience with Programming Language such as C, C++, Java, Python, etc. Responsibilities The successful candidate(s) will be responsible for: Development and productize various video solutions on Qualcomm processors Develop, enhance and debug user mode and kernel mode drivers for video encoding and decoding on Windows-based systems. Ensure seamless integration of video hardware accelerators with the operating system and application layers. Develop and optimize video encode/decode pipelines, leveraging standards such as H.264, H.265 (HEVC), VP9, and AV1. Collaborate with Video HW,FW ,GPU teams to define and optimize hardware/software interfaces for video codecs. Profile, analyze, and optimize video driver performance for low latency, power efficiency, and high throughput on embedded platforms. Diagnose and resolve complex issues related to video hardware, software, and driver interactions. Utilize debugging tools like WinDbg, WPP tracing, and kernel debugging utilities to troubleshoot problems. Ability to clearly Coordinate with other teach areas to integrate video solution or debugging Issues Work closely with other technical teams to ensure end-to-end video processing system functionality. Customer interaction to commercialize Qualcomm Video solutions. Works independently with minimal supervision. Education requirements RequiredBachelor's/Master"™s in Computer Engineering and/or Electronic Engineering Preferred Masters Minimum Qualifications Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 7+ years of Software Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 6+ years of Software Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field and 5+ years of Software Engineering or related work experience.

Job Description : Were looking for a talented and motivated Driver Development Engineer who specializes in Windows software. In this role, youll help build and improve low-level software drivers that allow hardware and software to work together smoothly. The ideal candidate has experience with low-level programming, working in the Windows kernel, and understanding how hardware works. If you enjoy solving technical challenges and working with a great team, wed love to hear from you. This is what you are responsible for - Design and develop PCIe and USB drivers for AI chipsets, ensuring performance and reliability - Maintain clear communication in understanding the hardware subsystems and internals to identify possible solutions for a given problem - Optimize data path efficiency and minimize latency Necessary Qualifications : - BTech/MTech in CS or ECE - 4+ years experience in Windows PCIe and USB kernel and/or userspace drivers. - Strong fundamentals in C/C++ and OS internals. - Proficiency in Windows driver frameworks (WDM/WDF) and understanding of - Windows-specific DMA protocols. - Familiarity with MCDM is a plus. - Expertise in kernel space debugging using tools like WinDbg, dbgview, Visual Studio, or similar. - ARM Processor architecture and Assembly Language. - Experience with PC software - System BIOS, UEFI, ACPI, Drivers, Applications - Embedded OS (Kernel architecture, OS services heap, memory, multi-core, multi-threading, and crash debugging).