902 Windows Os Jobs - Page 8

ACG Desktop Support Engineer The resources will be based Onsite at the client locations as mentioned above. The main function would be to provide L2 End User support with basic Server/Network support. Some of the deliverables are highlighted below. This can be further detailed during the Transition Phase. Provide desk-side support for ACG users Resolving End Point Issues of the users Providing basic level of Servers/Network and support on backup & peripherals Troubleshoot on standard Applications and Operating System. For non-standard application, ACG to provide the requisite training for support Installation and Support of Windows XP, Windows7, Windows 8, Windows 10 Provide basic support on...

Education Qualification : Diploma Skills : Primary -> Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications | 1 - Aware Certification : Technology | IT Certifications | HDI Certification | ITIL Foundation Details: 1. Handle incoming calls, emails and chat from the user may require working on rotational shift 2. Ability to comprehend end users from International locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Taking a remote of an end users machine if required while troubleshooting 6. Routing requests to the appropriate support groups\ third party suppliers ...

Education Qualification : Diploma Skills : Primary -> Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications | 1 - Aware Certification : Technology | IT Certifications | HDI Certification | ITIL Foundation Details: 1. Handle incoming calls, emails and chat from the user may require working on rotational shift 2. Ability to comprehend end users from International locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Taking a remote of an end users machine if required while troubleshooting 6. Routing requests to the appropriate support groups\ third party suppliers ...

Education Qualification : Diploma Skills : Primary -> Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications | 1 - Aware Certification : Technology | IT Certifications | HDI Certification | ITIL Foundation Details: 1. Handle incoming calls, emails and chat from the user may require working on rotational shift 2. Ability to comprehend end users from International locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Taking a remote of an end users machine if required while troubleshooting 6. Routing requests to the appropriate support groups\ third party suppliers ...

Education Qualification : Any Graduate (Engineering / Science) Skills : Primary -> Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications | 1 - Aware Tertiary -> Behavioral | Aptitude | Communication | 1 - Aware Tertiary -> Behavioral | Aptitude | Information Processing | 1 - Aware 1. Handle incoming calls, emails, and chat from the users. Some account may require working on rotational shift 2. Ability to comprehend end users from international locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Contributing to Knowledge Base with new articles 6. Taking a remote...

Education Qualification : Diploma Skills : Primary -> Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications | 1 - Aware Certification : Technology | IT Certifications | HDI Certification | ITIL Foundation Details: 1. Handle incoming calls, emails and chat from the user may require working on rotational shift 2. Ability to comprehend end users from International locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Taking a remote of an end users machine if required while troubleshooting 6. Routing requests to the appropriate support groups\ third party suppliers ...

Provide first-line telephone technical support for the Q2 Solution Troubleshoot/resolve basic customer problems Answer phone calls in a high-paced environment within acceptable service levels Accurately record cases, including customer comments, proper categorization, and fully document issues for quick resolution without requiring additional contact with the customer to obtain basic details Accurately establish and record case priority De-escalate customer concerns and provide resolution Use available tools, procedures, instructions, and documents to resolve technical problems Maintain in-depth knowledge of Q2 Solution usage to answer how to questions and provide step-by-step instructions t...

Provide tech support for hardware, LAN, VPN, Windows OS & software troubleshooting Maintain antivirus installations, SAP B1/Business One, SQL Server & Linux Admin Good knowledge of AWS/ Azure public cloud offerings & architecting will be advantage

You are a proactive and customer-oriented Helpdesk Support Specialist joining our team in Ahmedabad. Your primary responsibility will be to provide technical support and troubleshooting assistance to ensure smooth operation across systems and devices. Your role demands excellent communication skills, a strong technical foundation, and the ability to deliver outstanding customer service. You will diagnose and resolve hardware, software, and network-related issues for end-users. Additionally, you will log and manage support tickets in the helpdesk system, ensuring timely resolution and follow-ups. You will also assist in the installation, configuration, and maintenance of software and hardware...

The DB administrator is responsible for handling physical and applicative database administration activities supporting end-to-end lifecycle of products from a database perspective. As a Database Administrator, you will be accountable for various technological duties associated with enterprise database products and Open Source databases, including design, planning, management, maintenance, and support. You should have a minimum of 2-5 years of experience in managing various DB products such as Oracle, MS SQL DB, and open-source DB like mySQL, REDIS, postgre, among others. Your responsibilities will include DB installation and configuration, DB upgrade and maintenance, SQL scripting, virtuali...

As an International Technical Support Agent specializing in Printer & Software Troubleshooting, you will be responsible for providing remote technical assistance to international clients during the US Shift. Your role will primarily involve addressing printer and software-related issues, requiring a high level of troubleshooting skills and proficiency in English communication. Your key responsibilities will include managing inbound and outbound calls to provide technical support for printers and associated software. You will guide customers through the installation and setup processes, ensuring timely resolution of issues. In case of unresolved problems, you will follow escalation protocols ...

As a SAP BASIS Consultant, you will be responsible for managing the daily operations of SAP and related infrastructure to ensure a stable runtime environment in a standardized manner. Your duties and responsibilities will include SAP Basis administration, technical support, transport and batch management, production support, system monitoring, troubleshooting, and system refresh among others. You will be tasked with defining, planning, and implementing system operations, conducting root-cause-analysis, performance management, and optimization of SAP systems. Additionally, you will proactively analyze the SAP environment to detect deficiencies, recommend solutions for improvement, create tech...

Required Skills Behavioral | Aptitude | Communication Technology | Hardware and Networking | Installation, configuration, maintainance and repair Technology | Windows Operating System | Installation, configuration and management Technology | Exchange and Mobility Clients | Installation and configuration Technology | Audio, Video support | Installation and configuration Education Qualification : Any Graduate Certification Mandatory / Desirable : Technology | Microsoft 365 Certified | Modern Desktop Administrator Associate 1) Field Services Support Engineers primary responsibility is to provide support to an organization s IT systems to help them meet their business goals, this is done by ensu...

Education Qualification : Any Graduate Skills : Tertiary -> Behavioral | Aptitude | Communication | 2 - Knowledgeable Primary -> Technology | Hardware and Networking | Installation, configuration, maintainance and repair | 1 - Aware Secondary -> Technology | Audio, Video support | Installation and configuration | 1 - Aware Primary -> Technology | Windows Operating System | Installation, configuration and management | 1 - Aware Tertiary -> Technology | End Point Security | Antivirus management, data encryption, DLP, desktop firewall, VPN, AD policies | 3 - Experienced Certification : Technology | Microsoft 365 Certified | Modern Desktop Administrator Associate 1) Field Services Support Engine...

Required Skills Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications Education Qualification : Diploma Certification Mandatory / Desirable : Technology | IT Certifications | HDI Certification | ITIL Foundation Details: 1. Handle incoming calls, emails and chat from the user may require working on rotational shift 2. Ability to comprehend end users from International locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Taking a remote of an end users machine if required while troubleshooting 6. Routing requests to the appropriate support groups\ third party supp...

Required Skills Process | IT Service Management | Service Desk Process | IT Service Management | Incident Management Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications Education Qualification : Diploma Certification Mandatory / Desirable : Technology | IT Certifications | HDI Certification | ITIL Foundation Details: 1. Handle incoming calls, emails and chat from the user may require working on rotational shift 2. Ability to comprehend end users from International locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Taking a remote of an end usersmachine if re...

Required Skills Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications Behavioral | Aptitude | Communication Behavioral | Aptitude | Information Processing Education Qualification : Any Graduate (Engineering / Science) 1. Handle incoming calls, emails, and chat from the users. Some account may require working on rotational shift 2. Ability to comprehend end users from international locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Contributing to Knowledge Base with new articles 6. Taking a remote of an end users machine if required while troubleshooting 7. Ro...

Required Skills Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications Education Qualification : Diploma Certification Mandatory / Desirable : Technology | IT Certifications | HDI Certification | ITIL Foundation Details: 1. Handle incoming calls, emails and chat from the user may require working on rotational shift 2. Ability to comprehend end users from International locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Taking a remote of an end users machine if required while troubleshooting 6. Routing requests to the appropriate support groups\ third party supp...

Hiring for Admin and Sr Admin Service Desk with Excellent Communication Skill Shift : Rotational Location : Bangalore(Bagmane mahadevpura) Modes : Work from Office Education Qualification : Any Graduate (Engineering / Science) 1. Handle incoming calls, emails, and chat from the users. Some account may require working on rotational shift 2. Ability to comprehend end users from international locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Contributing to Knowledge Base with new articles 6. Taking a remote of an end usersmachine if required while troubleshooting 7. Routing requests t...

Required Skills Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications Education Qualification : Diploma Certification Mandatory / Desirable : Technology | IT Certifications | HDI Certification | ITIL Foundation Details: 1. Handle incoming calls, emails and chat from the user may require working on rotational shift 2. Ability to comprehend end users from International locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Taking a remote of an end users machine if required while troubleshooting 6. Routing requests to the appropriate support groups\ third party supp...

Required Skills Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications Education Qualification : Diploma Certification Mandatory / Desirable : Technology | IT Certifications | HDI Certification | ITIL Foundation Details: 1. Handle incoming calls, emails and chat from the user may require working on rotational shift 2. Ability to comprehend end users from International locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Taking a remote of an end users machine if required while troubleshooting 6. Routing requests to the appropriate support groups\ third party supp...

Required Skills Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications Behavioral | Aptitude | Communication Behavioral | Aptitude | Information Processing Education Qualification : Any Graduate (Engineering / Science) 1. Handle incoming calls, emails, and chat from the users. Some account may require working on rotational shift 2. Ability to comprehend end users from international locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Contributing to Knowledge Base with new articles 6. Taking a remote of an end users machine if required while troubleshooting 7. Ro...

Required Skills Technology | Configuration, Release, Version Control|Jenkins Technology | Configuration, Release, Version Control|Git Technology | Cloud Platforms, Administration | Amazon Cloud Services (or AWS) Technology | (Operating) System Administration|Unix Administration Technology | Operating System Shells|Bash Unix Shell Technology | Configuration, Release, Version Control|Ansible Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | CJE / CI Associate / AWS Certified Cloud Practitioner Delivery Skills : 1. Candidate shall have at least 2-3 years of experience working with DevOps tools and running CI/CD pipelines on Cloud o...

Required Skills Behavioral | Aptitude | Communication Technology | Hardware and Networking | Installation, configuration, maintainance and repair Technology | Audio, Video support | Installation and configuration Technology | Windows Operating System | Installation, configuration and management Technology | End Point Security | Antivirus management, data encryption, DLP, desktop firewall, VPN, AD policies Education Qualification : Any Graduate Certification Mandatory / Desirable : Technology | Microsoft 365 Certified | Modern Desktop Administrator Associate 1) Field Services Support Engineersprimary responsibility is to provide support to an organizations IT systems to help them meet their b...

Required Skills Behavioral | Aptitude | Communication Technology | Hardware and Networking | Installation, configuration, maintainance and repair Technology | Audio, Video support | Installation and configuration Technology | Windows Operating System | Installation, configuration and management Technology | End Point Security | Antivirus management, data encryption, DLP, desktop firewall, VPN, AD policies Education Qualification : Any Graduate Certification Mandatory / Desirable : Technology | Microsoft 365 Certified | Modern Desktop Administrator Associate 1) Field Services Support Engineersprimary responsibility is to provide support to an organizations IT systems to help them meet their b...